Hire the best Technical Support Specialists in Charlotte, NC

Check out Technical Support Specialists in Charlotte, NC with the skills you need for your next job.
  • $55 hourly
    Detail-oriented and award-winning Microsoft O365 Admin, SharePoint Developer/Admin, Trainer, Analyst, and IT professional with 9+ years of experience leveraging strong technical skills to provide efficient support to ensure seamless end-user experiences and high customer satisfaction. Certified Microsoft Trainer adept at providing Microsoft user training and implementing technologies to automate and optimize business operations. Dedicated to enhancing customer experiences and satisfaction by leveraging strong product knowledge to address concerns and deliver quality service.
    Featured Skill Technical Support
    Zendesk
    Dell Boomi
    Microsoft SharePoint
    Microsoft Exchange Online
    Microsoft Teams
    Migration
    Office 365
    Customer Support
    Following Procedures
    Communication Skills
    Email Support
    Online Chat Support
    Phone Support
    Troubleshooting
  • $35 hourly
    PROFESSIONAL SUMMARY Highly skilled and results-oriented professional with a strong background in customer support and IT technician roles. Possessing exceptional technical expertise and a passion for delivering exceptional customer service. Dedicated to problem-solving with a customer-centric approach, looking to leverage skills and experience to contribute to the success of a dynamic organization.
    Featured Skill Technical Support
    Help Desk Software
    Technical Project Management
    Problem Solving
    Phone Communication
    Customer Service
    SQL
  • $75 hourly
    Remote area. Willing to relocate: Anywhere Authorized to work in the US for any employer I like working on the computer in my spare time.
    Featured Skill Technical Support
    Digital Literacy
    Customer Service
    Computer Skills
  • $30 hourly
    A versatile professional with strong mathematical acumen, skilled in designing intuitive websites and proficient in SQL for robust database management. Combines analytical thinking with creative problem-solving to deliver effective solutions in web development and data-driven applications.
    Featured Skill Technical Support
    WordPress
    SQL
    Web Design
    Adobe Photoshop
    Adobe Dreamweaver
  • $50 hourly
    Hello, DeNira Davis… nice to meet you. I am a very passionate person with working with individuals with IDD and disabilities community. I have desires in transitioning to the technology career.
    Featured Skill Technical Support
    Technical Project Management
    Customer Service
    Phone Communication
  • $37 hourly
    Client-driven | Talent Development | Team Management With 15+ years in customer support and a decade in management, excelling in elevating team performance, customer satisfaction, and revenue growth through strategic support systems and effective team mentoring for corporate success.
    Featured Skill Technical Support
    Tech & IT
    Phone Communication
    Customer Service
  • $30 hourly
    Cyber Security Engineer with over 6 IT years of experience supporting multiple highly technical projects. Broad knowledge of security concepts and components. Self-starter with the ability to grasp new threats, concepts, and technologies. Please reach out if you have any questions. Thanks!
    Featured Skill Technical Support
    Network Engineering
    Information Security
    Computing & Networking
    Computer Network
    Tech & IT
    Microsoft Azure
  • $30 hourly
    Friendly, goal-oriented Medical Billing & Coding professional possesses more than 5 years of customer service experience, education, and training. Moldable and adaptable individual eager to learn, seeking an opportunity to work in a medical office, or hospital environment maintaining patient accounts. CORE COMPETENCIES * Medical Terminology (3 years) * Typing (5 years) * Billing (3 years) * Customer Service (5 years) * Communications (5 years) * Microsoft Office (5 years) * Medical Records (3 years) * Hospitality (3 years) * Networking (3 years) * Data Entry (2 years) * Process medical claims (3 years) * Accounts receivable functions (3 years) * Maintain electronic medical record, or (EMR) (2 years) * Front Office (1 year) * Patient registration (3 years) * Complete and prepare CMS-1500 & UB-04 forms (2 years)
    Featured Skill Technical Support
    Phone Communication
    Medical Records Software
    Medical Records Research
    Medical Records
    Electronic Medical Record
    Customer Service
    Science & Medicine
  • $20 hourly
    Summary Able to learn new tasks quickly with a proven track record of working independently and as part of a team
    Featured Skill Technical Support
    POS Terminal
    Data Analysis
    Customer Satisfaction
    Customer Service
    Tech & IT
  • $25 hourly
    Hi there! I’m Marcus, a passionate travel advisor and digital marketing specialist. With years of experience in both realms, I’ve helped clients plan dream vacations and boost their online presence. Let’s collaborate to create unforgettable travel experiences and elevate your brand!”
    Featured Skill Technical Support
    Tech & IT
    Server
    Management Accounting
    Phone Communication
    Accounting Basics
    Customer Service
  • $14 hourly
    Career Objective Enthusiastic and detail-oriented professional with strong organizational and multitasking abilities, seeking an entry-level position in customer service or information technology. Proven skills in communication, problem-solving, and project management, with a commitment to providing excellent service and technical support.
    Featured Skill Technical Support
    Server
    Tech & IT
    Technical Project Management
    Phone Communication
    Customer Service
  • $18 hourly
    Professional Summary Dedicated Customer Service Representative backed with more than 5 years experience in customer relations. Motivated to maintain customer satisfaction and to contribute to the success of the organization. Proven ability to establish rapport with clients and exceed targets on the production floor. Willing to relocate: Anywhere Authorized to work in the US for any employer Additional Information I have experience audit experience in hotels and I'm able to do plenty of customer service booking for hotels
    Featured Skill Technical Support
    Tech & IT
    Customer Service Chatbot
    Email
    Online Chat Support
    Administrative Support
    Chatbot
    Phone Communication
    Customer Service
  • $30 hourly
    I'm a well rounded customer service specialist. Have worked in the hotel industry for many years, from receptionist to bar management. * I work thoroughly to achieve my clients needs. * I am well experienced in formal communications and can utilize any office tools. * Communication is one of my great qualities. * Strong communication, active listening, and problem-solving skills * Experienced in handling diverse customer needs and managing complaints professionally, * Consistently met or exceeded service targets, including response time and customer satisfaction * Helped streamline support processes * Known for maintaining a positive attitude in high-pressure environments.
    Featured Skill Technical Support
    Social Media Management
    Google Workspace
    Communication Skills
    Appointment Scheduling
    Task Coordination
    Complaint Management
    Email Support
    Customer Support Plugin
    Community Management
    Phone Communication
    Customer Service
  • $20 hourly
    Hospitable, attentive, and detail-oriented professional with over 5 years of experience delivering exceptional customer service. Aspiring to transition into the project management field. Committed to excellence, with a proven ability to learn quickly, adapt to change, and thrive in fast-paced environments.
    Featured Skill Technical Support
    Communication Skills
    Email
    Writing
    Phone Communication
    Customer Service
  • $25 hourly
    CAREER & VOLUNTEER PROFILE * Volunteered as a mentor and teacher * Strong customer service experience * Strong interpersonal and verbal skills * Created reports and gathered performance data * Recognized as an effective problem solver * Strong organizational skills * Ability to maintain strict confidentiality * Proficient computer skills
    Featured Skill Technical Support
    Customer Service
    Marketing
  • $18 hourly
    SUMMARY Seeking Customer Service Specialist role, bringing 4 years of retail and customer support experience. Skilled in customer assistance, maintaining store presentation, and efficient transaction handling. Proven track record in fast-paced environments, ensuring customer satisfaction and timely operations.
    Featured Skill Technical Support
    Customer Support
    Customer Service
  • $28 hourly
    PROFESSIONAL SUMMARY Dynamic educator with a proven track record at CMS Schools, excelling in classroom management and relationship building. Leveraged critical thinking to enhance lesson planning and technology integration, fostering a supportive learning environment. Achieved significant improvements in student engagement and performance through data-driven instruction and effective communication. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
    Featured Skill Technical Support
    Customer Service
  • $20 hourly
    Objective Seasoned professional with a record of success in surpassing sales targets, optimizing customer experience and increasing staff productivity looking to contribute to the success of fast paced retail outfit by devising innovative customer-oriented strategies that foster collective goals. Ability Summary * Cashiering * Customer service * Guest services * Computer skills
    Featured Skill Technical Support
    Customer Service
    Community Management
  • $25 hourly
    As a White Glove Support Supervisor at Gentiva Hospice, I provide advanced IT support and solutions to over 35,000 users across 80 locations, ensuring the smooth and secure operation of the IT systems and devices. I have over 4 years of experience in healthcare IT operations, with a track record of delivering high-quality customer service, managing complex escalations, and leading cross functional projects. I specialize in End User Computing Analysis, with certifications and skills in Azure Active Directory, Technical Support, and Remote User Support. I am passionate about leveraging my IT expertise to enhance the quality of patient care and safety at Gentiva Hospice, a leading provider of hospice and palliative care services. My goal is to continuously learn, grow, and contribute to the success of the team and the organization.
    Featured Skill Technical Support
    Phone Communication
    Tech & IT
    Customer Service
  • $50 hourly
    I'm a real estate investor/ Copywriter based in NC as well as a business owner. If you're interested in any services please let me know how I can help and we'll be in touch as soon as possible.
    Featured Skill Technical Support
    Real Estate Marketing
    Real Estate Closing
    Real Estate Cold Calling
    Stock Market
    Microsoft Excel
    Phone Communication
    Email Copywriting
    Copywriting
    Microsoft Word
    Customer Service
  • $35 hourly
    I’m proficient in managing Linux servers. The bulk of my experience is within the realm of hosting. I’m able to troubleshoot server issues, as well configure server and client-side software applications. The vast majority of websites are developed in WordPress. I have a high level of experience with regards to configuring the application on the server, troubleshooting performance issues, managing themes, etc. Let me know what you need. I’m able figure out almost anything man made :)
    Featured Skill Technical Support
    Server
    Tech & IT
    Customer Service
  • $23 hourly
    PROFESSIONAL SUMMARY Results-oriented and tech-savvy Client Services Professional with 3+ years of experience delivering exceptional customer support and driving operational efficiency. Strong foundation in business operations, data analysis, and relationship management within fast-paced environments. Adept at resolving complex client inquiries, proactively managing communication, and supporting cross-functional teams to improve service quality and enhance client satisfaction. Actively pursuing growth in the financial services sector with a deep commitment to client success and continuous learning. ACCOMPLISHMENTS Successfully led a financial analysis project that improved client retention and increased revenue by 12%.
    Featured Skill Technical Support
    Technical Project Management
    Tech & IT
    Phone Communication
    Customer Service
  • $16 hourly
    I'm very good with people and talking I can also be very patient and stay calm when I know you people are aggravated
    Featured Skill Technical Support
    Phone Communication
    Customer Service
    Customer Care
  • $5 hourly
    Hello and welcome to my profile! I am passionate about communication, customer care, and helping people feel heard and valued. With previous experience working for a radio station in my country, I’ve developed strong communication skills —both spoken and written —that help me connect easily with others and deliver clear, professional support. I enjoy working, I’m dedicated, and I take every task seriously. I’m someone who listens, understands, and responds with patience and professionalism. Whether you need someone to manage client messages, handle chat support, or assist virtually with various tasks, I’m here to help and make your work easier. What I bring to your team: Fast and friendly customer support (chat/email) Clear, professional communication Great attention to detail High motivation and reliability If you’re looking for someone trustworthy, hardworking, and easy to work with- feel free to reach out Your satisfaction is my top priority. Language preference: I am a native French speaker and prefer working on projects in French, especially for written communication and customer messaging tasks.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
    NFS Hospitality Rendezvous
  • $25 hourly
    *Objective *Obtain a career in a stimulating and challenging environment that will provide me with advancement opportunities in which I will utilize my experience, consistency, creativity and more than 5 years of experience in customer service.
    Featured Skill Technical Support
    Selling
    Phone Communication
    Customer Service
  • $15 hourly
    Detail-oriented Data Entry Clerk with over [X years] of experience in administrative support and accounts payable. Skilled in accurate data input, invoice processing, vendor communication, and maintaining financial records. Proficient in Excel, QuickBooks, and other accounting software. Known for meeting tight deadlines with precision and confidentiality. Currently seeking part-time freelancing or I-9 opportunities to contribute strong organizational and financial support skills in a remote or flexible setting.
    Featured Skill Technical Support
    Virtual Assistance
    General Transcription
    Data Entry
    Customer Care
    Online Chat Support
  • $14 hourly
    Hi! I’m Nea and I specialize in fast and accurate typing services. I have strong skills in Microsoft Word, and I can help you with typing documents, formatting, editing, and creating professional files. I’m detail-oriented, reliable, and committed to delivering high-quality work on time. Whether you need handwritten notes typed out, reports formatted, or documents cleaned up, I’m here to help. I’m excited to build my experience on Upwork and would love to assist you with your next project!
    Featured Skill Technical Support
    Server
    Customer Service
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