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Hire the best Technical Support Specialists in Katy, TX

Check out Technical Support Specialists in Katy, TX with the skills you need for your next job.
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  • $85 hourly

    • 5.0/5
    • (1 job)
    5X Certified - Salesforce Consultant with over a decade of experience in System Management Lifecycle. I have been administrating and implementing Salesforce for 7 years, including 2+ years for Pardot. Have extensive expertise in custom configurations, automation tools, back-end system support, reporting, process documentation, and integrations. I understand sales and marketing business processes. My focus is to optimize your system to meet your business needs, do meaningful data analysis, and offer an enhanced user experience to increase the organization's efficiency and user adoption. I am well-versed with Github's (Bitbucket) continuous deployment cycle and experienced in Agile Project framework using Scrum methodology. Salesforce Skills: -Sales Cloud and Service Cloud -Data Modelling and Security - Apps, Standard/Custom Objects, Fields, Relationships, Sharing Settings, Permissions, etc. -Complex declarative configurations using Flows & Process Builder/WorkFlows. -Analytics and Data monitoring with Reports and Dashboards. -Data management - Data Loader, writing SOQL queries and apex scripts in Dev Console. -Experienced with 3rd Party Apps/Tools that enhance Salesforce functionality like Mass Action Scheduler, Clearbit, Rollup Helper, Permissions Analyser, Skilljar, JetBrains IDE, unofficial Flow components, etc. -Administrative tasks - User provisioning, managing Roles, Profiles & Permissions, analyzing and fixing bugs, Data de-duplication with Duplicate and Matching Rules -Can understand and debug APEX code and develop simple code-based automation. Pardot skills : -CRM Integration: User provisioning, mapping object fields, and sync settings -Managing Connectors -Prospect Scoring, Grading, and Segmentation -Automation Rules and Engagement Studio -Custom Forms, Email templates Integrations: Zapier, Outreach, Gong, Wootric, Zoom Webinar, Atlassian Suite (Jira, Confluence, Trello, Bitbucket), Gearset. I come with a growth mindset that helps to quickly size up the task at hand and get going with simple solutions for complex problems.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Pardot Marketing
    Requirement Analysis
    Bug Fix
    Analytics
    User-Centered Design
    Software Integration
    Salesforce CRM
    Business Analysis
    Technical Documentation
  • $50 hourly

    • 0.0/5
    • (1 job)
    Experienced Supports Engineer with a demonstrated history of working in the information technology and services industry.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Client Management
    SEO Audit
    Wordperfect
    Web Development
    Microsoft Active Directory
    Management Skills
    Web Design
    Customer Service
    Relationship Management
    Microsoft Office
    CRM Software
    Office 365
    Google Workspace
    Tech & IT
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    Design-savvy technical professional with driven-results in building client relationships, engineering, and problem-solving. Seeking opportunities to expand skills and contribute to company success. Offering skills of 7+ years with detail orientation and experience in a variety of computer operating systems, hardware, and software applications. Amazing at complex technical information and developing innovative strategies. Experience in motivating, training, and coaching others. Adapts quickly to new requirements and policies.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Experience Research
    3D Modeling Software
    Smoke Testing
    Software
    Design Thinking
    Technical Documentation
    Adobe Creative Suite
    Microsoft Power BI
    Microsoft Office
    User Experience Design
    Design & Usability Research
    Remote Connection Support
  • $9 hourly

    • 0.0/5
    • (1 job)
    I’m a remote customer service representative that helps conduct surveys for health care agencies around the country. I am also a college student that is majoring in biology. • Customer service skills • Computer and fast-typing skills, able to work with multiple programs with ease. • Great at creating organized PowerPoints, notes, documents.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Phone Communication
    Customer Service
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    Summary Detail-oriented Customer Service Representative offering ten plus years of customer service experience. Dedicated to thoroughly and accurately resolving customer concerns with forward-thinking and knowledgeable solutions.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Conduct Research
    Phone Communication
    Research Protocols
    Freelance Marketing
    Communications
    Customer Service
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I'm a technical support analyst with a background in Psychology, medical studies, and web development. I'm committed to continuous learning, problem-solving, and multilingualism in spoken and technical forms. I have worked in many different fields over the years and am ready to leverage those skills and information to help in any way. - Knows Python, JavaScript, HTML, CSS3, and more! - Can provide technical and customer support - Worked many years as an assistant, handling different problems and keeping projects on track
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    SQL
    MongoDB
    FastAPI
    JavaScript
    Python
    RESTful API
    Resume Writing
    Resume Screening
    Academic Editing
    Receptionist Skills
    Data Entry
    Copy Editing
    Virtual Assistance
    General Transcription
  • $23 hourly

    • 0.0/5
    • (0 jobs)
    Customer Support Specialist with a strong background in IT service management, technical troubleshooting, and client relationship management. Proficient in tools like ServiceNow, Zendesk, Salesforce, and HubSpot. Skilled in optimizing workflows, resolving technical issues promptly, and enhancing customer satisfaction through effective communication and problem-solving.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    HubSpot
    Salesforce
    Zendesk
    Multitasking
    Customer Satisfaction
    Email Support
    Product Knowledge
    Phone Support
    Online Chat Support
    Customer Service
    Office 365
    ServiceNow
    Documentation
    Troubleshooting
  • $27 hourly

    • 0.0/5
    • (0 jobs)
    CAREER OBJECTIVE A dedicated individual with expertise in client/customer support, with over six years' experience. Strives to earn clients' satisfaction and trust. I display dedication and determination in all endeavours with diligence, attention to detail for optimal end results. Ability to work in a Team Setting, multi-task, and work under pressure. Able to communicate with clients and peers. Ability to Balance Workloads Efficiently, Analytically, and able to work in a constantly changing work environment. Computer Literate and Internet Savvy with excellent verbal & written communication skills.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Technical Project Management
    Community Management
    Phone Communication
    Customer Service
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