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Hire the best Technical Support Specialists in Las Vegas, NV

Check out Technical Support Specialists in Las Vegas, NV with the skills you need for your next job.
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  • $20 hourly
    • 5.0/5
    • (6 jobs)
    Accomplished customer service professional with over 20 years of experience in customer support and technical troubleshooting, advancing from entry-level roles to supervisory positions. Played a key role in the launch of 33 2K Games titles by collaborating with cross-functional teams to ensure smooth project execution and continuous operational success for each launch. Mentored Tier II representatives, maintaining a 92% CSAT rating through effective KPI monitoring and quality assurance. Proficient with a wide range of software, including Office 365 Suite, Zendesk, Workday, Confluence/Atlassian, PowerBI, and Salesforce, with a demonstrated ability to quickly adapt to new technologies, such as proprietary admin tools developed in-house to meet our teams unique needs. I'm driven by a commitment to operational success and continuous improvement which has led to my recent certification in Scrum methodologies.
    Featured Skill Technical Support
    People Management
    Jira
    OKTA
    Microsoft Excel
    Microsoft SharePoint Administration
    Microsoft Dynamics 365
    Microsoft 365 Copilot
    Slack
    Salesforce
    Atlassian Confluence
    Zendesk
    Scrum
    Community Management
    Customer Service
  • $60 hourly
    • 5.0/5
    • (20 jobs)
    ⏱️ Helping fast-growing SaaS teams streamline operations, increase retention, and reclaim hours every week. You're leading a SaaS company that’s scaling quickly—and the to-do list never ends. You’re juggling projects, team communication, customer support, and backend logistics... and you need a trusted right hand who can jump in, bring clarity, and drive results. Hi, I’m Melissa — a SaaS Project Manager and Client Success Specialist with over a decade of experience managing operations, customer journeys, and digital product delivery. 🔧 What I Bring to the Table: 📅 Project & Operations Management Keep projects on track with ClickUp, Asana, Trello, Notion, or Monday. I manage sprints, team comms, timelines, and priorities—so nothing slips through the cracks. 🙌 Client Success & Retention Design onboarding flows, manage help desk tickets, coordinate escalations, and improve churn metrics. I’ve supported 6–7 figure SaaS products with high retention goals. 🎓 Digital Product Support Tech-savvy with Kajabi, WordPress, MemberVault, Thinkific, and more. I help keep your membership or course-based product running smoothly behind the scenes. 🛠 Tools I've Used: CRMs: ActiveCampaign, Infusionsoft, HubSpot PM & Docs: ClickUp, Notion, Trello, Airtable, Asana, Slack CX: Intercom, HelpScout, Zendesk My goal is simple: help you operate smoother 💡, support better 💬, and grow faster 🚀. 📩 Let’s connect—I'd love to support your next phase of growth.
    Featured Skill Technical Support
    Customer Experience
    Email Support
    Communications
    Project Management
    Project Scheduling
    Phone Support
    Management Skills
    Client Management
    Communication Etiquette
    Project Objectives
    Business Operations
    Project Plans
  • $45 hourly
    • 5.0/5
    • (2 jobs)
    Experienced IT Professional (Tech Support) levels 1,2 and 3 Certified Google, Microsoft & CompTIA A+ Published Author, Also writes Radio & Television Commercials Managed Social Media groups, Websites Laptop Repair and IT Generalist Helpdesk Specialist - Setup and Management MS SQL DBA with a Security Focus
    Featured Skill Technical Support
    WordPress Plugin
    Microsoft Certified Professional
    Microsoft Office
    Google Marketing Platform
    Writing
    CompTIA
    Database Administration
    Digital Forensics
    Computer Network
    Virus Removal
    Helpdesk
    Google Ads
    English
    Troubleshooting
  • $60 hourly
    • 5.0/5
    • (22 jobs)
    I am an Accredited Small Business Consultant® and finance & accounting professional with over a decade's experience offering support to small and midsize businesses, tailored to their particular needs. As a skilled provider of professional services such as Finance & Management Consulting, Accounting & Bookkeeping (Intuit-certified ProAdvisor), Business Planning & Advisory, and Project Consulting, I have helped a wide variety of clients. These range from startups with millions in capital invested to corporations with $250+ million annual revenues, as well as nonprofits, entrepreneurs, corporations, family offices, and more. including startups, nonprofits, entrepreneurs, midsize corporations, family offices, and more. I am also an expert in financial modeling, analysis, and presentation. My core competencies include: - Finance Consulting - Business Administration - Accounting & Bookkeeping Support - Financial Modeling & Presentations - Business Strategy & Operations - Business Writing & Planning - Management Consulting - Market Research & Analysis - Critical & Sensitive Projects - Digital Marketing & Presence - Data Analysis & Reporting - Commercial Real Estate Transactions - Executive Recruiting, Staffing, & Placement - QuickBooks Certified ProAdvisor & Intuit Trained Bookkeeper - Accredited by the Association of Accredited Small Business Consultants® I often collaborate with other competent professionals to provide specialized solutions. I have also performed academic research and analysis in fields such as economics, political science, international relations, and sociology. I am an avid lover of small business, traveling, and anything with wings or wheels. I start every engagement with a Free Consultation to ensure I understand your precise needs and budget. Successful businesses know when to seek high-quality finance, accounting, and small business support. Let's talk!
    Featured Skill Technical Support
    Business Writing
    Digital Strategy
    Executive Summary
    Business Services
    Accounting
    Startup Consulting
    Bookkeeping
    Business Strategy
    Marketing Strategy
    Financial Analysis
    Management Consulting
    Business Plan
    Finance & Accounting
    Business Analysis
  • $30 hourly
    • 5.0/5
    • (13 jobs)
    I have been working in the Customer Service industry for 17 years. I have worked in every aspect from line level employee to managing a large team. With experience in various fields such has hospitality, childcare, medical, and technology, I posses a great understanding of wide ranging customer needs. I have managed teams of various sizes ranging from 6-30 employees at one time. My experience has also been in managing major client lists that bring revenue over $1 million. During this time, I worked with companies such as Disney, Fox News, ESPN and CNN.
    Featured Skill Technical Support
    Customer Experience
    Employee Training
    Management Skills
    Customer Retention
    Account Management
    Customer Service
    Cross Functional Team Leadership
    Relationship Management
    Customer Support
  • $25 hourly
    • 4.6/5
    • (19 jobs)
    Hi, I'm Joseph the owner of Joseph Guy Enterprises Agency Over the past sixteen years, we have consulted on a wide range of technology projects, including Web Design, Graphic Design, Cloud Computing, Information Security, IT Support, Web Hosting, Data Management, Data Research, and Lead Generation. In addition to our technology consulting experience, we have consulted and held positions as Office Administrators, Executive Assistants, Personal Assistants, Virtual Assistants, E-commerce Sales Specialists, Customer Service Representatives, Customer Support Specialists, Customer Service Managers, and Order Management Specialists. Our unique intertwining of technology, administration, and customer service makes us uniquely qualified for a variety of Upwork projects. With this vast experience, we can offer the expertise to complete your project on time and under budget. If you'd like to take your project to the next level with quality freelance work, feel free to contact us. Business Software Skills: Microsoft Office (Word, Excel, Access, Publisher, & PowerPoint), Canva, Adobe Photoshop, Adobe Lightroom, Adobe Express, Front Communications, HelpScout, FreeScout, ZenDesk, FreshDesk, LiveChat, NapoleonCat, Google Workspaces (Google Docs, Google Sheets, Google Slides, & Google Forms), Asana, Notion, Trello, Retool, Klaviyo, Mailchimp, Netsuite, Big Commerce, MySQL, Aircall, X-Lite, Zoom, Microsoft Teams, Slack, Skype, and Telegram.
    Featured Skill Technical Support
    Social Customer Service
    High-Ticket Closing
    Customer Experience
    Customer Engagement
    Helpdesk
    Graphic Design
    Customer Service
    Order Management
    Data Entry
    Customer Satisfaction
    Tech & IT
    Email Support
    Microsoft Windows
  • $18 hourly
    • 5.0/5
    • (3 jobs)
    Hello, I am Natasha, a Las Vegas native who is well-acquainted with the fast-paced work environment and the paramount importance of meeting deadlines. My educational journey led me to the Institute of Art and Design Technology (IADT), where I wholeheartedly embraced the field of graphic design, cherishing every moment of my academic experience. Drawing upon my family's 18-year history of owning and operating a sign business, graphic design has become second nature to me. I approach my work not only as a means of financial sustenance but also as a source of immense personal satisfaction. Witnessing my designs and dedicated efforts still gracing buildings even after 15+ years is a testament to the enduring impact of my craft. I am also deeply passionate about the fields of typing and writing
    Featured Skill Technical Support
    Blog Content
    Blog Writing
    Data Analysis
    Customer Relationship Management
    Adobe Illustrator
    Adobe Photoshop
    Server
    Phone Communication
    Customer Service
    Tech & IT
  • $19 hourly
    • 5.0/5
    • (0 jobs)
    Profile An enthusiastic, driven team member, possessing highly developed technical and analytical skills as well as proactively strengthen my knowledge of emerging trends and technology. Dedicated and detail orientated, looking to be part of a team with an opportunity for advancement.
    Featured Skill Technical Support
    Phone Communication
    Server
    Customer Service
    Tech & IT
  • $17 hourly
    • 5.0/5
    • (1 job)
    I’m a freelance worker who has experience in Microsoft, photography, and technical support. I have certifications in Microsoft Excel, Word, and PowerPoint. Have taken multiple photography courses. I hope to learn more in these fields and am open to any other work you may need that involves writing.
    Featured Skill Technical Support
    Phone Communication
    Microsoft Excel
    Microsoft Office
    Customer Service
    Tech & IT
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    I thrive on solving complex economic challenges, translating data into actionable insights, and optimizing business performance. Whether it's crafting a competitive strategy, conducting data-driven research, or providing financial consulting. * Character Trait: I always smile when I speak. * Quality control: Monitored agents phone conversations to improve the customers experience. * Management: Updated training documents and implemented a new training strategy. * Attention to Detail: Maintained a " A" rating with the BBB and a 4 star rating on yelp by creating an online search and response process to handle customer complaints. * Project Execution: Outsourced a call center to the Philippines and cut the labor expenses by 23%. * Creativity: Designed and conducted client surveys in order to obtain information about potential customers and to quantify reasons for service cancellations.
    Featured Skill Technical Support
    Training Plan
    Training Materials
    Marketing
    Operations Analytics
    Creative Writing
    Directory
    Writing
    Customer Service
    Phone Communication
  • $35 hourly
    • 0.0/5
    • (0 jobs)
    PROFILE A skilled, performance, and results-driven professional with broad experience, and a strong record of achievement in providing the necessary Non-Profit Organization and Fundraising expertise to ensure streamlined operations, and significantly increased proficiency, performance, and productivity. Expertise includes: Sales, Customer Service, Marketing, Promotions; Strategic Organizational Management; Personnel Training, Mentoring, and Counseling; Production Management; Telephone Handling Skills; Meeting Facilitator; Servant Leadership; Relationship Building; Innovation with Best Practices and Value-Added Methods; Change Management; Planning and Forecasting; Building of Cohesive Team Associates; Inbound Marketing and Sales; Web and Mobile Content Writing; Microsoft Office Suite
    Featured Skill Technical Support
    Community Management
    Phone Communication
    Customer Service
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    With over 15 years of comprehensive experience spanning financial services, sales, customer relationship management, and even security roles, I bring a unique and diverse perspective to solving business challenges. My career has been built on a foundation of driving measurable results and fostering exceptional client relationships, leading to high retention rates (often 90%+) and significant portfolio growth. I am highly motivated and adaptable and thrive in dynamic environments where I can leverage my skills to make a tangible difference.   What I Do Best: Building & Nurturing Relationships: I excel at cultivating strong, long-term partnerships with clients and stakeholders. My approach is centered on active listening, truly understanding unique needs, and becoming a trusted advisor to ensure satisfaction and success. Driving Results & Business Development: I have a proven track record as a top performer (consistently ranking in the top 10% vs. peers), exceeding sales and growth targets (often by 15%+) through strategic planning, effective communication, and a persistent, goal-oriented mindset.   Communication & Collaboration: I possess excellent communication skills, capable of explaining complex concepts clearly and collaborating effectively across diverse teams and with senior stakeholders to achieve shared objectives. Problem Solving & Coordination: Leveraging strong analytical thinking and organizational skills, I adeptly manage complex situations, coordinate multi-faceted tasks (often for ~100 accounts concurrently), identify potential risks, and develop practical solutions under pressure.   Current Focus & Future Direction: Driven by a passion for innovation and efficiency, I am currently channeling my extensive experience towards project management (actively pursuing PMP certification), enhancing my skills in bookkeeping for financial accuracy, and exploring the practical applications of AI tools to bring modern insights and structure to business challenges. I am particularly interested in leveraging these combined skills within the FinTech space, focusing on areas like fraud detection, process optimization, and security.   I am always eager to connect, learn, and explore opportunities where my unique blend of experience and forward-looking skills can add significant value.
    Featured Skill Technical Support
    Deep Learning
    AI Consulting
    Analytics
    Problem Solving
    Time Management
    Organizational Background
    General Project Consulting
    Business Development
    Client Management
    Interpersonal Skills
    Relationship Building
    Needs Assessment
    Active Listening
    Communication Skills
  • $14 hourly
    • 5.0/5
    • (3 jobs)
    .....................................................................................................
    Featured Skill Technical Support
    Human Resource Management
    Computer Network
    Phone Communication
    HR & Business Services
    Network Engineering
    Microsoft Excel
    Computing & Networking
    Customer Service
    Tech & IT
    Microsoft Windows
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    I jumped into the tech word. I have a ton of sales and customer services experience and now a little of helpdesk support experience. I am looking to help those in need with their tech problems and gain more experience. I want to work for myself and am very ambitious.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
    Tech & IT
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    I am an entrepreneur who is very professional and a dedicated team player. I am interested in providing my many customer service skills and past experiences to your company and I am very flexible, adaptable, and reliable. My ultimate goal is to provide 5 star quality service and to integrate these very skills in the efforts to ensure overall customer satisfaction. Work Exp erience Sig na ture experience to make a significant impact. Excited to contribute to an organization that values continuous learning and growth.. Gend er: Fema le
    Featured Skill Technical Support
    Phone Communication
    Training
    Team Alignment
    Resolves Conflict
    Pre-Training
    Scheduling
    Efficiency Leaders ELAP
    Call Center Management
    Professional Experience
    Accuracy Verification
    Active Listening
    Leadership Skills
    Tech & IT
  • $19 hourly
    • 0.0/5
    • (0 jobs)
    Tech-Savvy Consultant | AI & IT Support | Project & Process Optimization I am a results-driven technology consultant with expertise in AI evaluation, IT support, and project/process optimization. With a strong background in technical support, system analysis, and automation, I specialize in enhancing workflows, troubleshooting IT systems, and optimizing business operations to drive efficiency. What I Offer: ✔ AI Evaluation & Content Refinement – Improve AI-generated content by assessing accuracy, clarity, and alignment with business goals. ✔ IT Support & Troubleshooting – Resolve hardware/software issues, manage Active Directory, and optimize network systems. ✔ Project & Process Optimization – Streamline operations with process improvements, workflow automation, and compliance solutions. ✔ Technical Documentation & Training – Develop SOPs, manuals, and training materials for teams. With experience across industries such as telecommunications, healthcare IT, finance, and AI, I am highly adaptable and committed to delivering top-tier solutions. Let’s connect and optimize your technology needs!
    Featured Skill Technical Support
    Email
    MacBook
    iPhone
    Technical Project Management
    Phone Communication
    Customer Service
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    Authorized to work in the US for any employer. Additional Information I have ten years of customer service and sales experience along with administrative assistant experience. I have the ability to offer strong support to management, clients, and customers with excellent organizational skills. -Customer relations abilities -CRM proficiency -Computer proficiency and literacy -Data entry -Typing 50 WPM -Microsoft Office Suite (Word, Excel, PowerPoint, Access) -Filing. 10-key calculator
    Featured Skill Technical Support
    Property Management
    Human Resource Management
    Marketing Advertising
    Administrative Support
    Phone Communication
    Customer Service
  • $18 hourly
    • 0.0/5
    • (1 job)
    Professional Summary Dedicated and customer-focused professional with extensive experience in remote customer service and account management. Adept at handling customer inquiries, resolving complex issues, and delivering high-quality support through multiple communication channels. Proficient in CRM software, virtual collaboration tools, and workflow optimization. Seeking a remote customer service role where I can utilize my strong communication skills, problem-solving abilities, and technical expertise to enhance customer satisfaction and business success. Core Competencies Customer Service & Support (Phone, Email, Chat) Conflict Resolution & De-escalation CRM Systems (Salesforce, Zendesk, Freshdesk) Virtual Communication Platforms (Zoom, Slack, Teams) Data Entry & Account Management Multitasking & Time Management Process Improvement & Workflow Optimization Technical Troubleshooting Customer Retention & Engagement
    Featured Skill Technical Support
    Technical Project Management
    Community Management
    Phone Communication
    Customer Service
  • $20 hourly
    • 0.0/5
    • (1 job)
    I am a dedicated and hardworking individual with a strong work ethic. I am eager to learn new skills and take on new challenges. I am a team player and I am always willing to go the extra mile. I am confident that I have the skills and dedication to be a valuable asset to any team. I have extensive experience in automotive maintenance and management, including overseeing a large fleet of vehicles and conducting thorough inspections while also doing many preventative maintenance. I also have a strong background in customer service, having worked in various roles across the industry such as Auto parts stores, Door to door sales & warehouse. I am committed to continuous learning and improvement, and I am confident that I can contribute significantly to your company's success.
    Featured Skill Technical Support
    Tech & IT
    Phone Communication
    Customer Service
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I'm a dedicated and detail-oriented individual, have experience in customer service, sales, translation English and Spanish, analytical and with common sense.
    Featured Skill Technical Support
    Community Management
    Phone Communication
    Customer Service
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    Objective Seeking a position where I can apply my skill set and exceptional knowledge to meet organizational goals.
    Featured Skill Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    Customer Service Representative Customer Service professional with over 20 years experience in the customer service industry. Ability to build strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity. Areas of expertise include preparing sales contracts, processing orders, and maintaining positive customer relations. Enhance knowledge and skills through continuing education opportunities.
    Featured Skill Technical Support
    Techno
    Tech & IT
    Technical Project Management
    Server
    Phone Communication
    Customer Service
  • $23 hourly
    • 0.0/5
    • (0 jobs)
    Freelancer looking for opportunities to provide services to clientele, and obtain a win -win in it.
    Featured Skill Technical Support
    Technical Project Management
    Customer Service
  • $27 hourly
    • 0.0/5
    • (0 jobs)
    Objective I'm a dependable and upbeat professional who thrives on helping others. With strong organizational skills, a knack for problem-solving, and a passion for great customer service, I'm looking for a role where I can make a positive impact every day and grow with a team that values hard work and a good attitude. Skills & Abilities * Customer Service Excellence * Strategic Problem Solving and Resolution * Leadership Development and Team Training * Attention to Detail * Engaged and Empathetic Listening Skills
    Featured Skill Technical Support
    Phone Communication
    Typing
    Tech & IT
    Customer Service
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    Bilingual, analytical, passionate, and detail-oriented human rights organizer, facilitator, and creative writer with a demonstrated history of working in non-profit, governmental, classroom, and advocacy spaces, both nationally and locally. My skillset ranges from Google Suite, social media, website, and newsletter platforms, event/curriculum building, operations, reporting, and systems-thinking, travel coordination, grant writing and smalldollar fundraising, and coordinating and managing health care access and youth mentorship and internship programs. Experienced in working with and serving diverse populations such as immigrant, LGBTQIA2S+, and Black, Indigenous, and Latine-identifying women and youth (ranging from middle school to college). I have over 10+ collective years of case-by-case client management professional experience and a Bachelors' in Business Administration and Political Science, dual major from St. Joseph's University in Patchogue, Long Island, New York.
    Featured Skill Technical Support
    Social Media Content
    Multicultural Marketing
    Community Engagement
    Newsletter Writing
    Management Consulting
    Crowdfunding Campaign
    Spanish
    Resolves Conflict
    Administrative Support
    Customer Service
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    Hello I am a freelance Technical Support rep I also Proofread documents before completions. I like to regularly communicate to all my clients. Whether you need help with basic computer needs or just proofreading documents and or just recommendations of both I can always be here for you.
    Featured Skill Technical Support
    Proofreading
    Phone Communication
    Customer Service
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    Dedicated and customer-oriented professional with 14 years of experience in providing exceptional support via chat and other communication channels. Adept at resolving customer inquiries efficiently while maintaining high levels of satisfaction. Seeking to leverage my skills and experience as a Live Chat Agent. - Excellent verbal and written communication - Strong problem-solving abilities - Ability to handle high volumes of inquiries - Customer-focused with a passion for providing outstanding service - Time management and organizational skills - Ability to work independently and as part of a team - Provide real-time support to customers through live chat, addressing inquiries and resolving issues efficiently. - Assisted customers via phone and email, providing timely and accurate information. - Managed and resolved customer complaints, maintaining professionalism and empathy.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
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