Hire the best Technical Support Specialists in Miami, FL
Check out Technical Support Specialists in Miami, FL with the skills you need for your next job.
- $40 hourly
- 5.0/5
- (9 jobs)
Hi there! My name is Anastasia, and I'm here to support your business in reaching new heights 🚀 What I Bring to Your Business: 📢 Seamless Communication: Bridging the gap between customers, internal teams, and leadership, ensuring clear and effective communication between technical and non-technical stakeholders. 📅 Project Coordination: Organizing schedules, managing deliverables, and aligning projects with business objectives. 🧠 Proactive Problem Solving: Anticipating challenges and taking initiative to maintain workflow and project momentum. 📂 Administrative Excellence: Managing emails, calendars, meetings, research, and day-to-day operations efficiently. 🤝 Customer Success & Support: Delivering exceptional service, resolving issues promptly, and enhancing the overall customer experience. My Journey: I transitioned from my role as a Transportation Sales & Operations Specialist—where I managed freight dispatching, negotiated rates, maintained strong client relationships, and resolved conflicts— into the tech industry as a Quality Engineer Lead. This journey and diverse experience sharpened my ability to bridge communication between technical and non-technical teams and translate business needs into actionable strategies. What I’m Passionate About: Outside of work, I am passionate about movement practices, community building, and creating environments where people feel seen and connected. I bring this same spirit of authenticity and human connection into my professional life, ensuring that every interaction is thoughtful, genuine, and impactful. ✨ Let’s Connect! If you're looking for an Executive Assistant who can bring efficiency, clarity, and a human touch to your projects, I’d love to discuss how I can support your business and help you achieve your goals.
Technical Support
QA AutomationGoogle WorkspaceScrumJavaScriptAsanaJiraSalesPrice & Quote NegotiationTime ManagementProblem SolvingCommunication SkillsCustomer ServiceProject ManagementExecutive Support - $30 hourly
- 5.0/5
- (8 jobs)
Experienced team manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Educational Technology, Management, Leadership, and Critical Thinking. Strong information technology professional.
Technical Support
Leadership SkillsCustomer ServiceProject ManagementBilingual EducationPublic SpeakingProblem ResolutionOnline Chat SupportCritical Thinking Skills - $30 hourly
- 5.0/5
- (1 job)
Hello! I am Markeese Williams, an experienced IT professional with a strong background in IT consulting, network administration, and systems troubleshooting. With over 4 years of hands-on experience in managing and optimizing IT infrastructure, I am here to help you solve your IT challenges and enhance your system's performance and security. Why Choose Me? Comprehensive IT Expertise: Proficient in Windows PC, Mac OSX Server, iOS, Linux (Kali, Ubuntu), and network services like DNS, WINS, Active Directory, VMWare, LDAP, and Azure. Certified Professional: Holding certifications in CompTIA A+, CompTIA Security+, Cisco CCNA and soon-to-be AZ-104 (Azure Administrator Associate). Proven Track Record: Successfully resolved complex IT issues, optimized system performance, and ensured maximum uptime in my current and former roles. Proactive Problem Solver: Adept at performing root cause analysis, developing and implementing solutions, and ensuring business continuity. Services I Offer: IT Consulting: -IT infrastructure assessment and optimization -Strategic IT planning and implementation -Security and compliance consulting Network Administration: -Network design, implementation, and maintenance -Router, switch, and firewall configuration -Network performance tuning and security Systems Troubleshooting: -Hardware and software issue resolution -Virtual Desktop Infrastructure (VDI) support and maintenance -Root cause analysis and resolution of application and system problems -Printer troubleshooting Cloud Services: -Microsoft 365 and Azure administration -Cloud migration planning and execution -Cloud security and compliance Technical Support: -End-user support and training -Help Desk management and ticket resolution -Documentation and knowledge base creation Technical Skills: Systems: Windows PC, Mac OSX Server, iOS, Linux (Kali, Ubuntu) Network Services: DNS, WINS, Active Directory, VMWare, LDAP, Azure Languages: SQL, HTML, CSS, C#, Python, PowerShell Software: MS 365, ForgeRock, Okta, REST, ServiceNow, SolarWinds Certifications: CompTIA A+, CompTIA Security+, CCNA Bachelor of Science in Cybersecurity (Anticipated Dec 2024) - Western Governors University Let's work together to streamline your IT operations, enhance your network's security, and solve your technical problems efficiently. Feel free to reach out for a consultation or to discuss your project needs. Contact Me Today: Email: IT.MarkWill@gmail.com Phone: (786) 728-5430
Technical Support
Computer HardwareWindows AdministrationTech & ITTroubleshootingSystem MaintenanceOffice AdministrationMicrosoft WindowsHelpdeskCustomer ServiceHelp SystemPrinterHardware TroubleshootingData EntryMicrosoft Office - $17 hourly
- 5.0/5
- (1 job)
I'm a freelancer looking for online opportunities. My goals are to build a strong project portfolio and increase my technical skills.
Technical Support
HTMLData EntryCustomer Service - $23 hourly
- 5.0/5
- (0 jobs)
PROFESSIONAL SUMMARY Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Technical Support
Microsoft WordServerPhone CommunicationMicrosoft ExcelCustomer Service - $40 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL Thorough Service Technician with commitment to superior service. Driven to consistently SUMMARY contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Technical Support
Phone CommunicationTechnical Project ManagementCustomer ServiceServer - $35 hourly
- 0.0/5
- (0 jobs)
BUSINESS ADMINISTRATOR ABOUT ME With a passion for driving organizational success, I am a highly motivated Business Administrator with extensive experience in overseeing operations and optimizing business processes. I excel in strategic planning, resource management, and implementing efficient workflows that align with company goals. My analytical mindset and ability to anticipate business needs have empowered me to effectively manage projects, budgets, and teams. I take pride in creating a balanced environment where productivity and innovation flourish, ensuring that every aspect of the business operates smoothly. My commitment to excellence and continuous improvement makes me a valuable asset to any organization. SKILLS AND COMPETENCIES Administrative Coordination: I organize tasks and administrative processes to ensure efficiency across all areas in a company. Calendar Management and Scheduling: I adeptly handle meeting schedules and appointments, maximizing productivity and
Technical Support
Phone CommunicationServerTechnical Project ManagementCustomer ServiceOrganizational Structure - $18 hourly
- 4.9/5
- (12 jobs)
Experience in customer service, technical support, emails, and calls, including recruitment and Human Resources. Among my skills, I can proudly highlight the following: -Quality and customer's satisfaction oriented above all. -Proficient troubleshooter. -Patient and diligent. -Exceptional quick learner to new technologies and training. -Diverse PC knowledge. -Fast typing skills, always keeping a nice style and tone within the text.
Technical Support
RecruitingSalesOnline HelpCustomer RetentionHardware TroubleshootingSoftware TestingCustomer SupportEmail Support - $25 hourly
- 5.0/5
- (4 jobs)
I am a detail-oriented and dedicated professional with several years of customer service experience, having worked with companies like Apple, Xfinity, and Nordstrom. My expertise includes handling billing, troubleshooting, and order management via phone, chat, and email, ensuring seamless customer experiences. I have a proven ability to de-escalate tense situations effectively. Currently pursuing a Bachelor’s in Information Technology, I bring strong technical aptitude and a quick learning ability to every project. I am passionate about delivering exceptional customer experiences and thrive in fast-paced, problem-solving environments. Currently open to back end operations as well.
Technical Support
Email CommunicationAnswered TicketCustomer ServiceCustomer SupportTicketing SystemChat & Messaging SoftwareOrder FulfillmentHardware TroubleshootingIntercomOrder TrackingOnline Chat SupportFreshdeskZoho CRMZendesk - $20 hourly
- 5.0/5
- (4 jobs)
SUMMARY I am currently working as a security guard for weiser security company's. I have been working hard for about 3 years in security. I also hold a Florida's life and health pre-licensing certificate a 60 hour course.Lastly im trying to transition into a chat agent career before i go all out with becoming an insurance agent. As of recent i have just completed a module introduction training program from social sales representative. Which will qualify me for a Beginners Live chat job i look forward to expanding my knowledge and status. Im very intelligent and have a very strong work ethic i go on a 6mile run every 2-3 days i keep a very strict schedule and im very responsible.
Technical Support
MusicSportsHealth & WellnessMental HealthLife InsuranceNIST Cybersecurity FrameworkPhone CommunicationCustomer ServiceOnline Chat Support - $32 hourly
- 0.0/5
- (0 jobs)
A driven professional with seven years of experience as an Operations Director, proficient in various areas including writing Standard Operating Procedures (SOPs), data analysis, Database usage, IT, and security. Possesses previous experience in B2B sales and trade shows, demonstrating a diverse skill set and a strong background in operational management and business development.
Technical Support
Microsoft PowerPointMicrosoft VisioMicrosoft Dynamics 365Visual MerchandisingDatabase Management SystemManagement SkillsCustomer ServiceTechnical Project ManagementSalesMicrosoft Excel - $26 hourly
- 0.0/5
- (0 jobs)
To obtain a job that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement. I am Also Bilingual (English & Spanish) And 26 year old. Authorized to work in the US for any employer
Technical Support
Applied Behavior AnalysisCustomer ServicePhone Communication - $8 hourly
- 5.0/5
- (1 job)
passionate about technology Office skills: Familiar with office software Skilled in providing excellent customer service and developing relationships with customers
Technical Support
Customer Feedback DocumentationOnline Form CreationComputerTech & ITMicrosoft OfficeCustomer ServicePhone Communication - $12 hourly
- 0.0/5
- (0 jobs)
I work with visionary entrepreneurs ready to leverage technology to rapidly grow their business. I systematize their operations through artificial intelligence, allowing them to scale their revenue by 10-100x. By leveraging our own custom-built AI solutions, I create custom voice agents that automate key business functions. AI Voice Agent Specialist: Everyone wants to harness the power of AI voice technology. I've cracked the code on how to do it effectively. With 10+ successful AI voice agent deployments, a 40% average reduction in customer support costs for clients, and multiple projects completed, I can show you how to revolutionize your customer support (without spending years on trial and error). In 2021: I was fresh out of College with an Information Technology degree, not even aware of how much AI was going to explode. In 2022: I noticed the Ai industry blowing up, so I dove headfirst into AI and voice technology, building my first rudimentary voice agent. In 2023: I became a new leader in AI Voice solutions, digging in and creating my own unique business proposition based on what I saw as a need in the market. In 2024: I'm scaling my agency and building a comprehensive training platform to empower businesses with AI voice technology. I've helped, coached, and collaborated with businesses to design, develop, and deploy AI agents, optimize customer interactions, and achieve significant ROI using proven strategies that worked for my clients and me.
Technical Support
MarketingChatGPTAI Agent DevelopmentCustomer ServiceTech & ITTechnical Project Management - $16 hourly
- 0.0/5
- (0 jobs)
Dedicated and results-oriented Senior Associate with extensive experience in project management and client relations. Proven ability to analyze complex data and develop actionable strategies that drive business growth. Strong communication skills facilitate effective collaboration across teams and with stakeholders. Adept at mentoring junior staff and fostering a positive working environment. Committed to delivering high-quality results within tight deadlines. Excels in fast-paced environments and adaptable to changing priorities. Additionally skilled in optimizing operational efficiencies and ensuring high standards of service delivery based on previous roles in data entry and logistics management
Technical Support
Accuracy VerificationData EntryTech & ITPhone CommunicationCustomer Service - $18 hourly
- 0.0/5
- (0 jobs)
Professional Summary Results-driven professional with extensive experience in legal operations, team leadership, and customer service. Proven ability to manage remote teams, optimize workflows, and ensure high-quality service delivery. Skilled in communication, conflict resolution, and process improvement. Seeking a remote role leveraging my expertise in team supervision and operational efficiency.
Technical Support
Office AdministrationCRM SoftwareSlackMicrosoft TeamsZendeskMicrosoft OfficePhone SupportLegal TranscriptionOperations ResearchData Entry - $15 hourly
- 0.0/5
- (0 jobs)
Very reliable and a on time person ready to get the job done Willing to relocate to: Miami, FL - Fort Lauderdale, FL - Tampa, FL Authorized to work in the US for any employer Skills * Office Management, cleaning , customer service (4 years) * CSR * Call Center * Customer Care * Customer Service * Customer Support * Windows Xp (10+ years) * Accounts Payable * Order Picking * Warehouse Experience * Accounts Receivable * Packaging * Shipping & Receiving * Inventory Control * Help Desk * Payroll * Technical Support * Desktop Support Assessments Customer Focus & Orientation - Highly Proficient January 2020 Responding to customer situations with sensitivity Full results: Highly Proficient Call Center Customer Service - Familiar January 2020 Applying customer service skills in a call center setting. Full results: Familiar Warehouse associate - Proficient January 2020 Assesses the tendencies that are important for success in warehouse roles.
Technical Support
Phone SupportFaxTypingClerical SkillsWarehouse ManagementCustomer ServicePhone Communication - $8 hourly
- 0.0/5
- (0 jobs)
My name is Juan Pablo Piedrahita. I am a Civil Engineer with an emphasis on Commercial Management and Project Management. I have worked in various consulting firms and in concrete production for residential projects at an apartment-type housing construction company. I have the ability to thrive in work environments that foster achievement, a collaborative approach, systemic thinking, initiative, and customer focus. I currently have my own e-commerce business where I have developed various activities, including customer service, inventory management, advertising campaigns, supplier management, sales reports, shipping updates, supervising sales advisors, and serving as a social media community manager. With this online store, which, thanks to my collaborators, I don't need to invest much of my time in, I am open to any job opportunity. E-commerce and customer service are my strengths and what I enjoy most. I am willing to contribute all my knowledge and time not only to these types of work but also to any other field. I am a person who easily adapts to all types of work, with responsibility, honesty, and respect, managing everything assigned to me with efficient and effective direction and control.
Technical Support
Customer Service - $15 hourly
- 0.0/5
- (0 jobs)
Hey! I’m Samantha Quintero, a dedicated and hardworking leader who loves helping others and making a difference. Whether it’s organizing activities at Mater Brickell Academy or working on important projects, I always bring energy, responsibility, and a positive attitude. I believe in leading by example—staying organized, lifting others up, and making sure every task is done with care. Teamwork and problem-solving are strengths of mine, and I always step up when there’s a challenge to face. I take pride in being someone people can count on, whether it’s classmates, coworkers, or friends. Above all, I strive to be a kind and thoughtful person. I value honesty, respect, and always doing the right thing. No matter where life takes me, I want to continue growing, learning, and inspiring others to do the same.
Technical Support
Leadership SkillsTech & ITCustomer Service - $20 hourly
- 0.0/5
- (0 jobs)
I have over 10 years of experience specializing in Customer Service and Support. I have developed expertise in marketing, logistics training, and managed inventory ensuring optimal stock levels and strong vendor partnerships for business growth. I have worked as an Emergency Medical Services Driver/First Responder, utilizing critical thinking skills and decisive judgment to aid EMTs and Paramedics with lifesaving procedures, ensuring patient safety and prompt transport. I have also completed certifications in IT Support, Computer Networking, and Operating Systems at Merit America, demonstrating my commitment to continuous learning and professional development.
Technical Support
Data EntryTime ManagementCommunication SkillsCustomer ExperienceCritical Thinking SkillsPhone CommunicationCustomer Service - $25 hourly
- 0.0/5
- (0 jobs)
Professional Summary Motivated and detail-oriented professional with experience in customer service, technical support, and electrical work. Skilled in online ticket booking, troubleshooting hardware/software issues, and resolving customer complaints. Adept at managing cash transactions, organizing workspaces, and providing high-quality customer service. Fluent in English and Swedish. Skills & Competencies * Customer service & issue resolution * Cash management & register operation * Electrical installation & troubleshooting * Online booking & order management * Computer hardware/software support * Technical problem-solving * Strong organizational skills
Technical Support
Soft Skills TrainingTech & ITPhone CommunicationCustomer Service - $22 hourly
- 0.0/5
- (0 jobs)
SUMMARY Seasoned professional with years of diverse customer service expertise, including a strong background in remote support and inbound call management. Skilled in troubleshooting, claims processing, and providing personalized assistance. Seeking a Customer Support role to leverage extensive experience in client resolution and support.
Technical Support
Phone CommunicationCustomer Service - $20 hourly
- 0.0/5
- (0 jobs)
I've been working in the customer service industry since I was 15. I am ready to help you and your clients with whatever you need! Highly available, ready to begin and ready to give you record high happy customers! Dedicated and customer-focused professional with extensive experience in front desk operations, retail, and guest services. Adapt at problem-solving, organization, and ensuring customer satisfaction through empathy and effective communication. Will thrive in fast-paced environments, balancing multiple tasks while maintaining a high standard of service.
Technical Support
Real Estate Virtual AssistancePromotionPhone CommunicationCustomer Service - $19 hourly
- 0.0/5
- (0 jobs)
Are you looking for ad copy that doesn’t just sound good—but actually sells? I specialize in crafting powerful, scroll-stopping ads for Facebook, Instagram, and Google that grab attention, hook your audience, and drive conversions. Whether you need short-form ad copy, product descriptions, or persuasive landing page content, I write with one goal in mind: get results.
Technical Support
Phone CommunicationCustomer Service - $20 hourly
- 0.0/5
- (0 jobs)
Hi, I’m Emalie Belokon — a passionate and self-motivated Theatre Artist with over 9 years of experience in acting, directing, and creative collaboration. I thrive in roles that allow me to tell meaningful stories, lead teams with empathy and vision, and support others through creative problem solving. My background spans professional theatre productions, customer service, administrative coordination, and even martial arts coaching. What I do best: Theatrical Directing & Performance: I’ve directed and performed in numerous shows, guiding actors through character development and bringing scripts to life. Communication & Organization: From managing karate school operations to working in retail leadership roles, I bring clarity, warmth, and efficiency to every task. Tech & Design: I’m Microsoft Certified and skilled in website design, with a creative eye and an organized mind. Multilingual: Fluent in English and Russian, with conversational Spanish proficiency, I’m comfortable working with diverse teams and audiences.
Technical Support
SalesMicrosoft Certified Information Technology ProfessionalWeb & Mobile Design ConsultationPhone CommunicationTech & ITCustomer Service - $25 hourly
- 0.0/5
- (0 jobs)
Professional Summary Detail-oriented and customer-focused professional with experience in patient access, insurance verification, claims processing, and medical billing. Strong ability to handle insurance authorizations, financial clearance, and patient interactions in fast-paced healthcare environments. Adept at using EPIC and other electronic medical record (EMR) systems. Passionate about providing excellent patient support while ensuring compliance with insurance and healthcare regulations. Skills & Competencies Insurance verification & eligibility checks Medical billing & claims processing Patient registration & financial clearance Authorization & referral management HIPAA compliance & documentation accuracy Customer service & patient relations EPIC scheduling & EMR systems Problem-solving & process improvement
Technical Support
Customer ServicePhone CommunicationCommunity Management - $13 hourly
- 0.0/5
- (0 jobs)
Dynamic Interpreter and Customer Service professional with a proven track record at MasterWord Services, Inc., enhancing client satisfaction and comprehension through exceptional interpersonal communication and active listening. Skilled in records management and adept at leveraging professional ethics for superior client support. Achieved increased loyalty and seamless care coordination, showcasing a commitment to results and effective communication. Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Technical Support
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