Hire the best Technical Support Specialists in Pittsburgh, PA
Check out Technical Support Specialists in Pittsburgh, PA with the skills you need for your next job.
- $55 hourly
- 5.0/5
- (4 jobs)
Hello and thank you for your consideration. I am an exceptional multidisciplinary administrator with several years of professional experience in Operations Management, Helpdesk Management, Customer Success and Support, Project Management, Training and Onboarding, Business Analysis and Project Planning, and Interdepartmental Coordination. From May 2022 to September 2023, I was Helpdesk Manager at Asemio LLC in Tulsa, supporting clients in public health and human services, and non-profit sectors. Originally scoped here on Upwork as a 3-6 month engagement, my contract transitioned to a direct hire position lasting 16 months. At Asemio I was responsible for a wide range of tasks: -Helpdesk Management: support ticket triage, coordination, communication, resolution. -Customer Success: Monthly updates/reviews, development demo, prioritization. -Project Management and Planning: discovery, research, coordination, scheduling. -Tier 1 support: technical assistance, escalations, resolutions. -On-call Salesforce Admin for 17 Clients using Salesforce CRM systems. -Quality Assurance Testing: Database, Case Management, Salesforce CRM development Before I began looking for contract work here on Upwork, I was Customer Success and Operations Manager at Multivista in Western Pennsylvania for five years. Skills and responsibilities at Multivista: -Single point of contact for the territory. -Extensive Client coordination and communication for scheduling. -Data entry and data QC. -Technical support. -Contract deliverable audits and quality assurance. Achievements: -$4 million in contracts fulfilled -2200 site visits scheduled -over 1.5 million photos uploaded to 250 project contracts Additional attributes: -Adaptable, resilient. -Detail oriented, methodical, analytical. -Patient, understanding and empathetic. -Self starter, autonomous, reliable. Are you looking for an enthusiastic, analytical, strategic, problem solver with years of expert experience in a wide range of professional fields? I am excited to offer my array of skills here on Upwork. Please reach out if you are interested in working with me, I look forward to joining your team.
Technical Support
Technical WritingOffice AdministrationVirtual AssistanceSchedulingProject ManagementHelpdeskCustomer ServiceManagement SkillsSoftware TestingSoftware QABusiness OperationsQuality Assurance - $32 hourly
- 5.0/5
- (3 jobs)
I'm a jack of all trades when it comes to copy editing for articles, social media posts, website descriptions, and more! If you need somebody to help with graphics in photoshop, I can help. I also am an expert with Discord, Google applications, Microsoft Office, and technical support so I would be more than happy to assist you with any problems you might have. - I love to communicate and get the job done so let's keep in touch!
Technical Support
DiscordStreaming PlatformFreelance MarketingWebsite CopywritingMicrosoft OfficeArticle WritingAdobe PhotoshopSoftware TestingManagement SkillsCustomer ServiceCommunity ManagementSocial Media ContentContentfulTech & IT - $40 hourly
- 0.0/5
- (NaN job)
Technical Support
Personal ComputerGoogleComputer AssemblyCustomer ServiceDesktop Application - $40 hourly
- 0.0/5
- (NaN job)
Enthusiastic about leveraging technology to drive real-world impact. Data analytics, machine learning, and process optimization are all areas in which I excel. Through the use of an intelligent inventory system, I was able to reduce supply chain expenses by 20%. Interested in contributing to data-driven decision-making and digital transformation in an innovative firm.
Technical Support
SalesMarketingFacebookSocial Media AdvertisingInstagramWritingCommunicationsDirectoryTechnical Project ManagementCustomer ServiceMicrosoft Active DirectoryTech & IT - $15 hourly
- 0.0/5
- (NaN job)
To obtain a career in the criminal justice field and or any field that utilizes and further develops my customer service, managerial, multi-tasking, and computer skills. While allowing me the opportunity to develop, grow and advance.
Technical Support
ComputerPhone CommunicationCustomer ServiceTech & IT - $22 hourly
- 0.0/5
- (NaN job)
I am an experienced IT professional with over 9 years of industry experience. I have held a variety of roles throughout my career, including Help Desk Technician, Desktop Support Technician and IT Specialist. Most recently, I worked as a Help Desk Technician at Ideal Integrations, where I was responsible for managing the technical needs of approximately 60 different clients. My work ranged from simple password changes in active directory to allowing access through Palo Alto firewalls. Prior to this, I worked as a Desktop Support Technician at Pomeroy Technologies, where I quickly and professionally responded to incident tickets and guided end users remotely to set up new hardware or fix software-related issues. Earlier in my career, I worked as an IT Specialist at HCL Technologies, where I gained experience in a variety of technical areas, including network management and server administration. Throughout my career, I have consistently demonstrated a
Technical Support
ServerPhone CommunicationCustomer ServiceTech & IT - $22 hourly
- 0.0/5
- (NaN job)
Highly skilled in [Manufacturing] with a strong background in [Mechanics]. Experienced with multiple machinery and can quickly masters new processes, technologies, and machinery. #readytowork
Technical Support
Phone CommunicationCustomer Service - $25 hourly
- 0.0/5
- (NaN job)
PROFESSIONAL SUMMARY Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to driving team success and contributing to the growth of the organization.
Technical Support
Technical Project ManagementCommunity ManagementPhone CommunicationCustomer Service - $19 hourly
- 0.0/5
- (NaN job)
I am very skilled at troubleshooting problems with computers. I can also convert various media files into different formats.
Technical Support
Editing & ProofreadingTechnical WritingDocument ConversionVideo ConversionAudio ConversionFile ConversionCybersecurity MonitoringCustomer ServiceWritingComputer SkillsComputer MaintenanceElectronic WorkbenchTypingCommunication Skills - $22 hourly
- 0.0/5
- (NaN job)
I'm an Event planner, trainer, administrator, writer I’m a developer experienced in coach for women. I can help you with any advice, if you feel alone please cotact me I can help you talking.
Technical Support
Phone CommunicationCustomer ServiceComputerWriting - $22 hourly
- 0.0/5
- (NaN job)
Knowledge in computer: SAP MS Office Tax preparation, Bookkeeping, Financial Planning,Business Development/Consulting, Welfare Paperwork, Immigration Processing Services.
Technical Support
Business Continuity PlanBusiness ConsultingImmigration Document TranslationTax PreparationAccountingCustomer Service Want to browse more freelancers?
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Rates charged by Technical Support Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
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