Hire the best Technical Support Specialists in Richmond, VA

Check out Technical Support Specialists in Richmond, VA with the skills you need for your next job.
  • $10 hourly
    SUMMARY OF QUALIFICATIONS Customer service representative with over five years' experience in telephone and face-to-face customer service. Problem-solver with diverse experience in team leadership, including a great record of resolving customer service. Dynamic customer service professional with strong ability to multi-task, prioritize, and manage time effectively. Interested in the position of Customer Service Representative at your company, offering ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner.
    Featured Skill Technical Support
    Phone Communication
    dBase Programming
    Tech & IT
    Filing
    Business Management
    Customer Service
    Database
    Essbase
    Database Management System
  • $30 hourly
    Employment Objective: To Employ within an established reputable company, where I can implement and incorporate my 11 years of experience of Business employment, leading and teamwork experience. In this position I will utilize college coursework, outstanding social abilities, knowledge, common sense and skills to execute and produce satisfactory work with the intention of exceeding benchmarks individually and as well as a team. I will complete the required duties in a timely and professional manner to become a successful employee for this great company as well our affiliates, associates and subsidiaries.
    Featured Skill Technical Support
    Finance
    Anti-Money Laundering
    Operations Analytics
    Data Entry
    Sage
    Oracle Enterprise Service Bus
    Customer Service
  • $35 hourly
    IT Professional with over six years of experience in hardware, software and system administration, troubleshooting in an enterprise environment. Specializing in providing highly efficient solutions to enhance productivity that will assist enormously to the company's mission and vision. If you are a small business looking for tech support, I'm your guy. If you need assistance with launching your own business, I'm your guy. If you need some assistance with coding and programming, I can help with that as well.
    Featured Skill Technical Support
    Flyer Design
    Graphic Design
    Canva
    Tech & IT
    Customer Service
  • $22 hourly
    Over 8 years of Sales & Customer Engagement Experience. Certified Sales Specialist in Security , Automotive , & Retail. Always looking for an opportunity to help those in need!
    Featured Skill Technical Support
    Chatbot Script
    Chatbot
    Email
    Email Automation
    Sales & Inventory Entries
    Sales
    CompTIA
    Online Chat Support
    Email Communication
    Communication Skills
    Tech & IT
    Customer Service
  • $20 hourly
    Hi! I’m Anaïs, an undergraduate Psychology major with a strong work ethic and a calm, reliable presence. I’m currently seeking remote, flexible work that allows me to balance my academic life while still being productive and dependable in my role. What I Do Best: Detail-Oriented Tasks: I’m great at repetitive work like data entry, transcription, and online surveys. I enjoy staying organized and getting things done efficiently. Clear Communication: Whether through email, chat, or written tasks, I value clarity and professionalism. Fast Learner: I adapt quickly to new tools, platforms, and expectations—especially when it comes to remote work systems. Time Management: As a college student balancing classes, projects, and personal goals, I’ve learned how to manage my time wisely and stay on top of responsibilities. I’m looking for straightforward, remote roles that don’t require a huge learning curve but still value consistency and reliability. Whether it’s inputting data, moderating content, completing small tasks, or providing customer support, I bring a positive attitude and solid focus to every job I take on. Let’s work together!
    Featured Skill Technical Support
    Psychology
    System Maintenance
    Health
    Customer Service
    Server
    Community Management
  • $20 hourly
    As an artist and educator with a strong background in customer service, I bring a unique blend of communication, creativity and productivity to every role. My experience ranges from designing and facilitating art-based lesson plans to bartending and multitasking in a fast paced environment. Calm under pressure and the ability to multitask, I can provide excellent customer service or help manage a creative task.
    Featured Skill Technical Support
    Microsoft 365 Copilot
    Adobe Creative Cloud
    Phone Communication
    Customer Service
  • $19 hourly
    Friendly, focused, and highly dependable—I’m a U.S.-based Customer Support Specialist with 10+ years of experience helping clients feel seen, heard, and supported. I’ve worked remotely in fast-paced industries like mortgage, fintech, and technical support, handling everything from onboarding and document collection to resolving sensitive issues over chat, phone, and email. Whether you need someone to manage your inbox, support your customers, or moderate content with care, I bring a calm presence, strong communication skills, and a commitment to quality. I’m also the founder of a small rental-based business, so I understand the urgency and empathy required to keep operations running smoothly. Let’s work together if you need: • Live chat or email support • Virtual assistant help (follow-up, scheduling, CRM updates) • Content moderation or customer care with a human touch I’m reliable, proactive, and ready to support your team.
    Featured Skill Technical Support
    Server
    Techno
    Community Management
    Phone Communication
    Customer Service
  • $23 hourly
    Motivated business student seeking a position to leverage strong analytical skills, financial knowledge, and customer service experience. Aiming to contribute to a dynamic team by providing exceptional client support and assisting in achieving organizational goals
    Featured Skill Technical Support
    Team Building
    Time Management
    Communications
    Sales & Marketing
    Data Entry
    Problem Solving
    Leadership Skills
    Customer Care
    Customer Acquisition
    Phone Communication
    Community Management
  • $70 hourly
    I have two decade of hands-on experience in technology, including full-stack development, as well as managing DevOps and the release process. I lead a team of skilled software engineers with expertise in the latest emerging technologies. Recently, we've successfully delivered numerous AI and ML projects, helping our clients stay competitive in today's AI-driven world. Our team excels in delivering solutions across a range of areas, including mobile and cloud technologies, AI/ML, POD, IIOT, website development, and post-production services. We have successfully completed over 50 complex technology products and delivered 10 end-to-end solutions for our clients, all of which are thriving in the market. With a diverse portfolio of 35+ global clients, our team has contributed over 110,000 engineering hours to ensure impactful results. Accomplished professional with track record in delivering transformative impact through strategic vision, operational excellence, and high-performing teams. Highly experienced in implementing the Scaled Agile Framework (SAFe) at the organizational level, as well as managing projects and programs using Agile Scrum, Kanban, and even Waterfall methodologies. AI/ML Strategic Consultation Bespoke AI Solutions Data Analysis Predictive Machine Learning Models AI Seamlessness Natural Language Processing (NLP) Why Choose Our IIoT Solutions? Enhanced Operational Efficiency: By connecting machines, workflows and systems, our IIoT solutions offer real-time monitoring and analytics, leading to increased productivity and reduced downtime. Predictive Maintenance: Move beyond reactive maintenance. Harness the power of predictive analytics to foresee and prevent potential equipment failures, saving costs and avoiding disruptions. Optimized Resource Management: From energy consumption to workforce deployment, optimize every aspect of your operations with data-backed decisions, ensuring maximum efficiency with minimal waste. Customized Industrial Automation: Tailor your industrial processes with our flexible IIoT solutions. Automate tasks, enhance precision and free up valuable human resources for where they're needed most. Scalable & Secure: Our solutions are designed to grow with your business. Built on secure, robust platforms, we ensure the safety and integrity of your data at every step. Eco-friendly and Sustainable: Drive sustainability in your operations with smarter resource management and energy-efficient practices powered by our IIoT technology. Cloud Services- Cloud Migration Cloud Infrastructure Data Management Software as a Service (SaaS) Platform as a Service (PaaS) Mobile App and Website development - Adaptive Fluidity: Discover an interface that naturally flows with your thought process. Interface Reborn is designed to intuitively align with your actions, reducing learning curves and enhancing productivity. Customized User Experience: We believe every user is unique. Powered by AI, Interface Reborn adapts to your individual preferences, crafting a personalized experience that feels tailor-made just for you. Cross-Device Harmony: Whether you’re working on a desktop, swiping on your tablet, or commanding with your smartwatch, enjoy a consistent and harmonious experience across all your devices. Gesture and Voice Control Integration: Step into the future with next-level interaction. Interface Reborn integrates gesture and voice controls, offering a hands-free, streamlined way to navigate and control your devices. Augmented Reality Features: Blending digital with reality, our AR capabilities extend your workspace and play area beyond traditional screens, offering interactive, real-time data and visuals in your physical environment. Uncompromising Security: Your dataset safety is our top priority. With advanced encryption and bio metric security, Interface Reborn guards your privacy while offering a seamless experience. Industry 4.0 Implementation- IIOT with HMI & PLC IIOT Gateways Data-driven insights and visualization Predictive analysis and report Workability solutions Convergence of exiting system to IIOT Training from experts to understand the new system
    Featured Skill Technical Support
    Software Architecture & Design
    RESTful API
    Product Installation Support
    AWS IoT Device Management
    Manufacturing Intelligence Software
    Java
    Mobile App
    AI Builder
    Software Development
    Agile Project Management
    Virtual Assistance
    Data Entry
    Project Management
    Microsoft Project
  • $25 hourly
    Seasoned Operations and Cloud Solutions professional with over 8 years of experience bridging technical operations, development, and customer success. Specialized in streamlining workflows, automating processes, and implementing innovative solutions in industries such as healthcare, legal research, and data analytics. Proficient in cloud services, process automation, and data integration, with a strong foundation in client management and cross functional collaboration.
    Featured Skill Technical Support
    Cloud Implementation
    Implementation Plan
    AI Implementation
    AI Fact-Checking
    AI Agent Development
    Python
    Zendesk
    Microsoft PowerApps
    Atlassian Confluence
    Jira
    Customer Service
  • $23 hourly
    Information Technology Professional Experienced IT professional with extensive expertise in IT support, system deployment, and project leadership. Adept at streamlining processes, managing teams, and implementing cutting-edge solutions to improve organizational IT efficiency. Proven ability to lead cross-functional teams and deliver results in high-pressure environments. Additional services AI services- Resumes, logos, Youtube video descriptions Video Services- Will edit your your tube videos for you, also will create videos for you Websites- build and manage website for you Remote IT Support- remote into your computer to assist with your IT needs Social Media Management- I will help you create and build your social media platforms, like youtube, facebook, instagram, and Tictok
    Featured Skill Technical Support
    Tech & IT
    Technical Project Management
    Customer Service
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Technical Support Specialist near Richmond, VA on Upwork?

You can hire a Technical Support Specialist near Richmond, VA on Upwork in four simple steps:

  • Create a job post tailored to your Technical Support Specialist project scope. We’ll walk you through the process step by step.
  • Browse top Technical Support Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Technical Support Specialist profiles and interview.
  • Hire the right Technical Support Specialist for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Technical Support Specialist?

Rates charged by Technical Support Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Technical Support Specialist near Richmond, VA on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Technical Support Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Technical Support Specialist team you need to succeed.

Can I hire a Technical Support Specialist near Richmond, VA within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Technical Support Specialist proposals within 24 hours of posting a job description.