Hire the best Technical Support Specialists in Lusaka, ZM

Check out Technical Support Specialists in Lusaka, ZM with the skills you need for your next job.
  • $45 hourly
    Ambitious, dedicated and outgoing! Working toward achievement, I am open arms to opportunities that will broaden my horizon. A team player, willing to lead or follow, eager to learn and is self-motivated. Enthusiastic and personable, my passion is to contribute, support, and make a difference. I am a Public Relations practitioner and strong administrative professional with a Degree focused in Public Relations and Diplomatic Studies from Cavendish University Zambia and recently got my Master of Business Administration at the Copperbelt University. Also committed to excellence in service.
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    Freelance Marketing
    Marketing
    Public Relations
    Phone Communication
    Customer Service
  • $40 hourly
    PROFESSIONAL SUMMARY Customer-focused Inbound Call Center Representative with verbal communication and active listening skills. Achieves set goals by aggressively cross-selling and referring customers to services and sales campaigns. Experienced in processing complex transactions and performing extensive research to resolve customer inquiries. ACCOMPLISHMENTS * Supervised team of 30 staff members. * Collaborated with team of 30 in the development of teaming building * Documented and resolved problems which led to solutions. SKIILS * International sales support * Delivery Tracking * Customer Relationship Management * Calm and Professional Under Pressure * Customer service optimization * Customer Relationship Management (CRM) * Proficient in [Software] * Service Upselling
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    Technical Project Management
    Selling
    Business
    Sales
    Outbound Sales
    Phone Communication
    Customer Service
    Active Listening
  • $5 hourly
    With expertise as a support specialist, I excel in delivering exceptional service across multiple communication channels such as email, chat, and phone support. My troubleshooting skills are exceptional, and I possess a strong passion for continuous learning, mastery, and knowledge sharing. I have a knack for delving deep into new products and concepts, ensuring a comprehensive understanding. Moreover, I bring extensive experience in virtual assistant services, specifically in drop-shipping, data-related tasks, and automation. Please don't hesitate to contact me—I'm ready and eager to assist you!
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    Social Media Website
    Microsoft Excel
    Dropshipping
    Customer Service
    Visual Basic for Applications
    Data Entry
    Customer Satisfaction
    Customer Experience
    Ticketing System
    Client Management
    Customer Support
  • $10 hourly
    I am an energetic university student seeking to leverage academic knowledge and eagerness to learn into gaining valuable work experience. Motivated to contribute positively to a dynamic work environment. -Strong academic background -Proficient in English, interpersonal skills, and customer interaction -Open to exploring opportunities and collaborating with dynamic teams -Connect with me to discuss potential collaborations or opportunities further.
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    Testing
    Microsoft PowerPoint
    Microsoft Word
    Academic Writing
    Audio Transcription
    Copywriting
    Writing
    Essay Writing
    Proofreading Feedback
    Phone Communication
    Receptionist Skills
    Proofreading
    Customer Service
    Virtual Assistance
  • $20 hourly
    Professional Summary Dedicated e-commerce and technical support specialist with a quality-driven approach and solid understanding of Microsoft Azure ,e-commerce , network support, supply chain and online chat services . Excellent at solving technical issuing, working with project teams and assisting clients. Good verbal and written communication skills, an organized nature and a forward thinking approach to meeting future needs. Recently graduated with a Master in Science in Management Science and Engineering.
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    Drone Videography
    Social Customer Service
    Project Management
    Computing & Networking
    Microsoft Azure
    Cloud Computing
    Tech & IT
  • $25 hourly
    Hello, and welcome to my profile! With over 4 years of experience in customer service, I excel in providing exceptional support to clients across various industries. My goal is to ensure customer satisfaction by resolving issues promptly and efficiently. I am dedicated to delivering high-quality service that exceeds expectations.
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    Written Comprehension
    Data Analysis
  • $25 hourly
    I am a hardworking individual possessing excellent verbal and written communication skill with vast experience in banking which spans over fifteen years. I am reliable and work well under pressure either as part of a team or alone. I am enthusiastic, always willing to learn and have a friendly disposition. This has helped me in the supervision of staff and my many dealings with clients and the public. I have worked in different departments in the bank which has enhanced and diversified my capabilities. My aim is to further grow in my field of expertise. I am open to new challenges that will enable me to share my expertise and also enhance my knowledge.
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    Microsoft Excel
    Microsoft Word
    Phone Communication
    Customer Service
  • $15 hourly
    I am customer service expert and sales and marketing expert with more than 10 years' experience in data entry lead generation and sales. I am also a part qualified Accountant and a Certified Credit Professional.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Data Cleaning
    Sales
    Outbound Sales
    Accounting Basics
    Phone Communication
    Customer Service
  • $20 hourly
    As a Traffic Manager and Multi-media Designer at Black Dot Media, I honed my organizational skills while overseeing the daily inflow and outflow of tasks. My role served as the "connective tissue" between the creative and marketing departments, ensuring seamless coordination. Here are my key highlights: 1. Technical Proficiency: - Proficient in UI/UX design and Adobe's suite of creative services, including Photoshop, Illustrator, InDesign, After-Effects, and Premier Pro. - Familiarity with Social Media Management tools such as Asana. - Competence in Microsoft Office for efficient documentation and communication. 2. Community Engagement and Outreach: -Passionate about community engagement and outreach programs. -Collaborated with clients such as TRALARD, ZESCO, WWF, and ZCCMIH on various ESG and CSR projects. -Deep connection to local grassroots groups, including proficiency in local languages. 3. Organisational Excellence: - Facilitated the tracking of daily tasks, ensuring smooth operations within the company. - Created reports for senior managers, social media content and presentation documents.
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    Adobe Inc.
    Phone Communication
    Customer Service
  • $25 hourly
    I have an academic background in economics with experience in the food and beverage industry as well as customer service . I have keen understanding of market dynamics, consumer behaviour and supply chain logistics
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    Digital Marketing
    Sales
    Phone Communication
    Administrate
    Computer
    Customer Service
  • $15 hourly
    PROFESSIONAL SUMMARY Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Phone Communication
    Active Listening
    Tech & IT
  • $9 hourly
    ✔Customer Relationship Manager ✔Yardi Admin ✔ Project Coordinator ✔ Customer Service ✔Help Desk ✔Hubspot ✔Remote Admin Assistant ✔RentCafe ✔Atlas Platform ✔Quickbase ✔Appfolio ✔ Hotpads I have excelled in my roles with Genstone Management LLC, and Widenergy Africa Limited. As Leasing and collections coordinator at Genstone Management LLC, a US property management company headquartered in Tampa, Florida, I have built vast experience in Real Estate, property management and leasing and I am adept at using Google Workspace, Dotloop, DocuSign, Microsoft Word, Google Docs, Microsoft Outlook, Yardi, RentCafe, Rently, RentCheck, Zillow, AirDNA, Affordable Housing and Housing portals like Bobai and CHA (Chicago Housing Authority Portal). 💡 Accomplishments: Recognized as MVP in October 2023 for managing 1547 emails, 614 calls, and screening 30 tenant applications, significantly enhancing team performance and client satisfaction at Genstone Property Management. Demonstrated excellence, inclusivity, and dedication while working remotely, contributing to a transformative team dynamic and organizational success. 🌐 Diverse Industry Mastery: I offer a dynamic blend of expertise from two distinct industries: solar energy and real estate, providing the versatile experience your team needs. 🤝 Customer Experience Maestro: As Customer Experience Specialist and Later Customer Care Team Lead, managing a team of over 10 Customer Experience Specialists, I've excelled in customer service and de-escalation, ensuring top-tier customer satisfaction. At Widenergy Africa Limited I successfully onboarded pay-as-you-go solar home system clients led collection efforts of the team. 🚀 Work Station and Lightening quick Internet Speed: Equipped with a fast internet connection and a rock-solid work-from-home station, I guarantee a seamless and uninterrupted workflow. I always ensure you optimal results! So, if you feel that we can excel together, I look forward to speaking with you!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Salesforce
    Yardi Software
    HubSpot
    Zoho CRM
    Telesales
    Telemarketing
    Contract Drafting
    Dotloop
    DocuSign
    Google
    Technical Project Management
    Phone Communication
    Customer Service
    Tech & IT
  • $8 hourly
    I excel in customer service, ensuring every interaction is efficient and satisfactory. With a keen eye for detail, I thrive in accounting and finance tasks, maintaining accurate records and analyzing financial data. Additionally, I'm adept at digital sales and marketing, leveraging online platforms to drive engagement and sales.
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    Techno
    Technical Project Management
    Server
    Accounting
    Management Accounting
    Phone Communication
    Customer Service
    Accounting Basics
    Tech & IT
  • $10 hourly
    I am a detail-oriented and highly efficient Virtual Assistant with experience in: - Email management -Calendar management -Data entry -Basic bookkeeping -Research and analysis -File management -Transcription - Statistical packages. - Excellent writing skills. - HTML - WordPress - SPSS I have an excellent track record of maximizing office efficiency and facilitating communication among employer, employees and clients. I am dedicated to providing a highly effective work environment.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Tech & IT
    Filing
    Management Skills
    Database Management
    EDGELIB
    EJML
    E-Sourcing Software
    E-Business Soft Solution e-Campus
  • $12 hourly
    Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I’m a customer service expert experienced in customer management,retention, portfolio management negotiations and customer satisfaction.
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    Presentations
    Phone Communication
    Business Presentation
    Presentation Design
    Microsoft Excel
    Customer Service
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