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Hire the best Call Center Agents in Tirana, AL

Check out Call Center Agents in Tirana, AL with the skills you need for your next job.
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  • $5 hourly

    • 4.7/5
    • (21 jobs)
    Native Albanian speaker with excellent English and Italian skills. I am also great assisting your research( VA or research assistant in this case). And I am also a very passionate and fast learning QA tester. I am hardworking, dedicated and goal oriented. I always give my 100% no matter how big or small the task given to me is. I have a master degree in Biotechnology and during my studies I was one of the top 5 students in a class of 90. All this because I put a lot of hard work into it and because I am a very well organized person. In 2019 I started working as a freelancer while having a full-time job as an outbound operator. Working two jobs improved my self-discipline a lot. As a translator I will translate and adapt your content to your specific target market. I can provide transcreation services which means that I not only translate, but also change the text so that the result in the target language sounds very natural and idiomatic. I translate into English, but I can also provide other languages with my network of highly skilled translation professionals. I am strongly dependable, trustworthy and hardworking. I am a fast learner as well as very well organized. I believe good communication is the key to project success! I am the kind of freelancer that looks to build long term relationships with clients. And I also do video editing. And my low rates are also not bad:)
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Sales
    Online Research
    Customer Support
    Phone Communication
    Software QA
    General Transcription
    Albanian to Italian Translation
    English to Albanian Translation
  • $33 hourly

    • 5.0/5
    • (11 jobs)
    I am a Top Rated Plus, highly-driven individual with a passion for and extensive experience in the Customer Service and Sales field. As you can see in the Job Experience section of my profile, I have held higher positions throughout my career. I can help you build your network and work on ways to keep it engaged by teaching your team to provide the right support for your customers. I believe in the idea of a well-built structure of work in order to achieve three goals: 1) reach, 2) acquire, and 3) retain customers indefinitely. I would welcome the opportunity to discuss my qualifications and experience with you further in an interview
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Troubleshooting
    Outbound Sales
    Customer Support
    Phone Communication
    Telemarketing
    Customer Retention
    Customer Satisfaction
    Telemarketing Scriptwriting
    Ticketing System
    Sales
    Tech & IT
    HubSpot
    Italian
    Online Chat Support
  • $8 hourly

    • 5.0/5
    • (4 jobs)
    I Will help my employer with daily administrative tasks and schedules. I am well trained, responsible, and experienced to help you and your team with a range of typical tasks like scheduling appointments, making phone calls, making travel arrangements, blog writing, bookkeeping, social media, data entry, online file storage, and managing email accounts. I have experience of 3 years as an Administrative Assistant, Management of Office, Project Coordination and Project Management. I have developed many skills during my three years of experience and working two full jobs a day, which I have to emphasize in this overview: - Written and verbal communication; - Customer service; - Interpersonal skills; - Document management; - Microsoft Office skills; - Event coordination; - Solid organizational skills; - Time management; - Problem-solving; - Collaboration; Some of the duties that I can perform well I can mention: - Schedule meeting spaces and conference rooms; - Take notes or transcribe meetings conducted online and share minutes of the meeting; - Create purchase orders and track and manage payments; - Manage filing systems, update records, and organize documentation; - Answer and direct phone calls; - Manage communication and answer emails; - Prepare and organize databases and reports; - Manage social media accounts and replies; - Handles customer and employer information confidentially; - Prepare and create PowerPoint presentations and materials as needed; - Online research for materials and sources for presentations.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Administrative Support
    Data Entry
    Translation
    Project Management
    Customer Service
    Scheduling
    Phone Communication
    Email Marketing
    Academic Translation
    English to Albanian Translation
    Office Administration
    Communications
    Audiovisual Translation
  • $5 hourly

    • 5.0/5
    • (1 job)
    I’m an IT support with some individual experience. Also i have almost 10 years of experience in the communication field.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Information Technology
    IT Support
    Italian
  • $25 hourly

    • 5.0/5
    • (3 jobs)
    I've graduated Journalism and Communication, worked alongside with social media, writing and creating content for social media platforms as I'm specialised in cultural journalism. My vast and increasing desire to try new fields of work has lead me to be able to manage, be creative and learn in every task I worked. If you are looking for somebody to help you create content for your social media page, translate your material of choosing, and overall optimize your written content-here I am, happy to help!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Beauty & Health Photography
    Social Media Content
    Customer Service
    Social Media Management
    Cosmetics
    Journalism Writing
    Telecommunications
    Presentations
    Journalism
    Call Center Management
    Phone Communication
    Microsoft Word
  • $5 hourly

    • 4.8/5
    • (1 job)
    I am qualified in business informatics and finance as well. I have experience in communications field.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Information Technology
    Phone Communication
    Finance
    Business
    English
    Italian
    Finance & Accounting
    IT Support
  • $6 hourly

    • 5.0/5
    • (1 job)
    An energetic and imaginative young student who is eager to learn new skills and is able to work and help clients to experience the best customer service. Blerta has a high awareness of software industry issues and trends, and as a technology enthusiast who has a passionate interest in customer service will do the best to help customers with it. She is an ambitious type who has the drive and massive energy to put time and effort into what she does
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Project Management
    Tech & IT
    Phone Communication
    Technical Support
    Customer Service
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    Profile As I have finished my studies for Business Informatics, I have knowledge in both, economy and programming. * Fluency in English, and bit Italian. * Very good in using MC Word, Excel, Power Point. * Knowledge in programming, C++, Java, HTML, CSS, Bootstrap, WordPress. * Knowledge in using Finance 5 and Alpha Web. * Very good in management and marketing.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    CSS
    C++
    HTML
    Bootstrap
    Phone Communication
    Customer Service
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    I am Finance girl, studying finance having different experiences when it comes to different position from operation stuff to Hr office.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    HR & Recruiting Software
    Accounting Basics
    Management Accounting
    Phone Communication
    Technical Project Management
    Server
    Technical Support
    Accounting
    Customer Service
  • $25 hourly

    • 0.0/5
    • (1 job)
    Highly driven individual with a passion and extensive experience in the Customer Service and Sale. Expert in using CRM tools (Hubspot, Pipedrive, MS Dynamics etc...) and communication tools (Teams, Slack, etc..) I can help you estabilish connetions, build relationships, acquire, growth sales and offer outstanding customer support. I believe in the idea of a well built structure of work, in order to: 1. Reach; 2. Acquire; 3. Keep for as long as undefined. Let’s have an interview so you get to know me and my work experience better.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Outbound Sales
    Cold Call
    English to Italian Translation
    Phone Communication
    Sales
    Inbound Marketing
    Email
    Outbound Call
    Relationship Building
    Customer Service
    Telemarketing
    Italian
  • $20 hourly

    • 0.0/5
    • (1 job)
    I am a full time Senior Financial Specialist based in Tirana, Albania. Graduated on Accounting & Auditing on Master's Degree and having approximately 4 years of professional experience. Currently I am working as a Financial Controller for Montenegro, Slovenia and recently even for Croatia branch for Eurolab International Group. I have worked with various type of financial systems like “Financa 5, Alpha Business, Alpha Web, Bilance & currently I am working with ERP system as Navision BC 365” also have knowledge about Kosovo, Slovenia, Montenegro & Croatia Tax Law. But apart of that, I can absorb to quickly the new information and adapt with different work culture. Also I am intending the ACCA studies. I have done 4 exams so far (Business and Technology, Management Accounting, Financial Accounting, Corporate and Business Law) and waiting for response for the fifth exam-Performance Management. Based on the experience on financial fields and I am able to perform day to day financial transactions, including verifying, classifying, computing, posting and recording various types of data in systems. Bank, Credit Card, and Loan reconciliations, suppliers & clients balance reconciliations, journal entry postings etc. Preparation and Review of P&L Statements, Balance Sheets and Monthly Financial Statements. My career objective is to find a position where my knowledge on the fields of accounting, auditing & consultancy can be utilized with professionalism, ethics and integrity. During freelancing I expect to learn new things and widen my knowledge on accountancy field.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Financial Analysis
    Data Entry
    Accounting Principles & Practices
    Email Communication
    Google Docs
    Data Analysis
    Financial Accounting
    Payroll Accounting
    Accounts Receivable
    Microsoft Excel
    Account Reconciliation
    Accounts Payable
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    My top skills include interpreting/translating, language teaching, automotive article writing automotive content/blog writing, typing, proofreading, and editing. Additionally, I have excelled as a call center agent, providing exceptional customer support and driving sales. I have an impressive 6 and a half years of experience as an Interpreter/Translator with the United Nations International Police, working with English, Albanian, and Serbian languages. As an English teacher, I successfully taught foreign students, even when faced with language barriers. Furthermore, I have 4-5 years of call center experience, handling projects such as customer care/support, conducting research/surveys, and cold calling for sales.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Cold Calling
    Telemarketing
    Phone Survey
    Phone Support
    Phone Communication
    Blog Writing
    Content Writing
    Article Writing
    Language Interpretation
    Teaching English
    Typing
    Grammar
    English
  • $5 hourly

    • 4.0/5
    • (1 job)
    I'm an IT support with some individual experience. Also i have almost 10 years of experience in the communication field.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Information Technology
    Communications
    Customer Service
    Italian
  • $5 hourly

    • 5.0/5
    • (1 job)
    I am qualified in business informatics and have a lot of work experience in the communications field.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Information Technology
    Phone Communication
    IT Support
    Italian
    English
  • $5 hourly

    • 0.0/5
    • (1 job)
    Hello, I enjoy working online. I want to use the skills that I have to foster and enhance the projects I will be involved with. I am a hard worker and self motivated person who is very responsible for every work I undertake. I am very much skilful with Microsoft Excel and Microsoft WordPress. All your given tasks will be performed on modern technologies like iPhone, MacBook or Android Devices. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Communication Skills
    Google Docs
    Computer Skills
    Data Entry
    Critical Thinking Skills
    Microsoft Excel
    Data Cleaning
    Word Processing
    Microsoft Word
    Typing
    Time Management
    Problem Solving
    Microsoft Office
    Copy & Paste
  • $6 hourly

    • 0.0/5
    • (1 job)
    Hey there! I'm Artion, here to assist you with data entry and customer service support. I'll make sure your data is accurately entered and organized, whether it's customer details, inventory records, or financial transactions. As for customer service, I'll do my best to address inquiries and concerns promptly and professionally. I'm highly motivated and committed to delivering quality work. I'm open to feedback and ready to adapt to your requirements. If you're looking for a dedicated data entry and customer service support, let's chat!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Google Workspace
    Chatbot
    Shopify
    Order Management
    Email Communication
    Phone Communication
    Data Entry
    Technical Support
    Customer Service
    Zendesk
    English
    Tech & IT
  • $15 hourly

    • 0.0/5
    • (1 job)
    Highly skilled and experienced Translator with a strong background in translating legal documents in English and Italian. Bringing forth an excellent command of these languages, and a track record of impeccable proofreading, editing and translating.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Translation
    Phone Communication
    Customer Service
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I have worked mostly as an Customer Service Representative but I am a quick learner and I am open to new experience an job opportunities.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Microsoft Excel
    Email
    Transcript
    Phone Communication
    Customer Service
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    About Me A father of two angels Jan and Ema. Costumer Service Manager and Sales with more than 10 years of experience in sales and costumer support. Supervisor of 50+ employees who operate in several branches, a demonstrated history of working in the internet industry. Skiled in Microsoft office Suite, GSuite, Costumer support, Management, Sales, Zoho, CRM.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Workspace
    Google
    Microsoft Office
    Google Workspace
    Phone Communication
    Technical Support
    Customer Service
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    ARIFI Online Invigilator & Examination Manager I am a 23 year old seeking perfection on my career, i have a strong relation with customers providing and managing KPI’s. Yet I am seeking for an international job to upgrade my skill set in Data Analysis or Customer Support.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Microsoft 365 Copilot
    Microsoft Excel
    Outbound Sales
    Jira
    Microsoft Power BI
    HubSpot
    Copywriting
    Email Communication
    Content Writing
    Data Analysis
    Information Technology
    Technical Project Management
    Phone Communication
    Customer Service
  • $11 hourly

    • 0.0/5
    • (0 jobs)
    I have experience in solving problems and communicating effectively with customers. •With my knowledge and experience, I’m able to provide excellent customer service and ensure customer satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Service
    Microsoft Office
  • $9 hourly

    • 0.0/5
    • (0 jobs)
    °Multi-talented professional experienced in Customer Support, Social Media Management and translating. °I am a highly skilled and experienced professional with a background in customer support, translation, and social media management. °I excel in delivering top-quality service and support, ensuring accurate translations, and managing engaging social media content. My proven track record in various roles makes me a reliable and versatile freelancer ready to tackle your project with dedication and expertise..
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Phone Communication
    Social Media Content
    Translation
    Social Media Management
    Customer Service
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    EXPERTISE Critical Thinking Time Management Client Support Fast Typist Flexibility / Adaptability CRM platforms, Email/Ticket systems, MS Office Experienced professional with a background in natural sciences and agriculture. Known for my people skills, problem-solving ability, and independence. Varied career includes roles focused on communication and human interaction. Exceptional typing speed, strong interpersonal skills, and a composed, resilient mindset.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Service
    Technical Support
    Online Chat Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    ABOUT ME I am 19 years old, currently studying in my last year of university. I have good digital and customer service experience from my past job positions. During the past few months, I have learned how to take on more responsibilities and work harder, so now I can be in the lookout for my new quest.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Tech & IT
    Essbase
    Database Management
    Customer Service
    Management Skills
    Phone Communication
    Technical Support
    Database
  • $18 hourly

    • 0.0/5
    • (0 jobs)
    Dedicated and highly motivated and ambitious young student ready to learn about my proffesion in practice. I always believed I need to know exactly where I want to go in my career in order to have a direction in life . I enjoy speaking with anyone interested or currently in financial industry.Serious and hardworking ready to join with your team.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Server
    Phone Communication
    Technical Support
    Microsoft Office
    Microsoft Excel
    Customer Service
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I am a Food Technologist student. I am a very communicative person as I worked with clients for a long time. Multitasking and eager to learn new things.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Multitasking
    Phone Communication
    Microsoft Excel
    Customer Service
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Well versed with research-oriented marketing abilities and product analysis. Tech-savvy and a fast learner with innate communication skills.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Java
    System Automation
    Test Development
    Server
    Test Automation
    Technical Support
    Customer Service
    Phone Communication
    Automation
    Technical Project Management
    Tech & IT
    Techno
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