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Hire the best Call Center Agents in Tirana, AL

Check out Call Center Agents in Tirana, AL with the skills you need for your next job.
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  • $5 hourly

    • 4.7/5
    • (21 jobs)
    Native Albanian speaker with excellent English and Italian skills. I am also great assisting your research( VA or research assistant in this case). And I am also a very passionate and fast learning QA tester. I am hardworking, dedicated and goal oriented. I always give my 100% no matter how big or small the task given to me is. I have a master degree in Biotechnology and during my studies I was one of the top 5 students in a class of 90. All this because I put a lot of hard work into it and because I am a very well organized person. In 2019 I started working as a freelancer while having a full-time job as an outbound operator. Working two jobs improved my self-discipline a lot. As a translator I will translate and adapt your content to your specific target market. I can provide transcreation services which means that I not only translate, but also change the text so that the result in the target language sounds very natural and idiomatic. I translate into English, but I can also provide other languages with my network of highly skilled translation professionals. I am strongly dependable, trustworthy and hardworking. I am a fast learner as well as very well organized. I believe good communication is the key to project success! I am the kind of freelancer that looks to build long term relationships with clients. And I also do video editing. And my low rates are also not bad:)
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Sales
    Online Research
    Customer Support
    Phone Communication
    Software QA
    General Transcription
    Albanian to Italian Translation
    English to Albanian Translation
  • $20 hourly

    • 0.0/5
    • (2 jobs)
    I am a full time Financial accountant based in Tirana, Albania. Graduated on Accounting & Auditing on Master's Degree and having approximately 7 years of professional experience. I have worked with various type of financial systems like “Financa 5, Alpha Business, Alpha Web, Bilance, ERP system as Navision BC 365, Quickbook Online and currently working with Priority system”. I have experience working in an international environment, where I absorb to quickly the new information and adapt with different work culture. . Based on the experience on financial fields and I am able to perform day to day financial transactions, including verifying, classifying, computing, posting and recording various types of data in systems. Bank, Credit Card, and Loan reconciliations, suppliers & clients balance reconciliations, journal entry postings etc. Preparation and Review of P&L Statements, Balance Sheets and Monthly Financial Statements. My career objective is to find a position where my knowledge on the fields of accounting, auditing & consultancy can be utilized with professionalism, ethics and integrity. During freelancing I expect to learn new things and widen my knowledge on accountancy field.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Financial Analysis
    Data Entry
    Accounting Principles & Practices
    Email Communication
    Google Docs
    Data Analysis
    Financial Accounting
    Payroll Accounting
    Accounts Receivable
    Microsoft Excel
    Account Reconciliation
    Accounts Payable
  • $33 hourly

    • 5.0/5
    • (11 jobs)
    I am a Top Rated Plus, highly-driven individual with a passion for and extensive experience in the Customer Service and Sales field. As you can see in the Job Experience section of my profile, I have held higher positions throughout my career. I can help you build your network and work on ways to keep it engaged by teaching your team to provide the right support for your customers. I believe in the idea of a well-built structure of work in order to achieve three goals: 1) reach, 2) acquire, and 3) retain customers indefinitely. I would welcome the opportunity to discuss my qualifications and experience with you further in an interview
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Troubleshooting
    Outbound Sales
    Customer Support
    Phone Communication
    Telemarketing
    Customer Retention
    Customer Satisfaction
    Telemarketing Scriptwriting
    Ticketing System
    Sales
    Tech & IT
    HubSpot
    Italian
    Online Chat Support
  • $5 hourly

    • 5.0/5
    • (1 job)
    I’m an IT support with some individual experience. Also i have almost 10 years of experience in the communication field.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Information Technology
    IT Support
    Italian
  • $25 hourly

    • 5.0/5
    • (3 jobs)
    I've graduated Journalism and Communication, worked alongside with social media, writing and creating content for social media platforms as I'm specialised in cultural journalism. My vast and increasing desire to try new fields of work has lead me to be able to manage, be creative and learn in every task I worked. If you are looking for somebody to help you create content for your social media page, translate your material of choosing, and overall optimize your written content-here I am, happy to help!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Beauty & Health Photography
    Social Media Content
    Customer Service
    Social Media Management
    Cosmetics
    Journalism Writing
    Telecommunications
    Presentations
    Journalism
    Call Center Management
    Phone Communication
    Microsoft Word
  • $5 hourly

    • 4.8/5
    • (1 job)
    I am qualified in business informatics and finance as well. I have experience in communications field.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Information Technology
    Phone Communication
    Finance
    Business
    English
    Italian
    Finance & Accounting
    IT Support
  • $6 hourly

    • 5.0/5
    • (1 job)
    An energetic and imaginative young student who is eager to learn new skills and is able to work and help clients to experience the best customer service. Blerta has a high awareness of software industry issues and trends, and as a technology enthusiast who has a passionate interest in customer service will do the best to help customers with it. She is an ambitious type who has the drive and massive energy to put time and effort into what she does
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Project Management
    Tech & IT
    Phone Communication
    Technical Support
    Customer Service
  • $13 hourly

    • 4.8/5
    • (1 job)
    °Multi-talented professional experienced in Customer Support, Social Media Management and translating. °I am a highly skilled and experienced professional with a background in customer support, translation, and social media management. °I excel in delivering top-quality service and support, ensuring accurate translations, and managing engaging social media content. My proven track record in various roles makes me a reliable and versatile freelancer ready to tackle your project with dedication and expertise..
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Translation
    Google Docs
    Slack
    Technical Support
    Phone Communication
    Customer Service
    Social Media Management
    Zendesk
    Online Chat Support
    Email Support
  • $15 hourly

    • 5.0/5
    • (1 job)
    ✔️ Asana ✔️ Trello ✔️ Evernote ✔️ Google Docs ✔️ Slack ✔️ Skype ✔️ Canva ✔️ Konnektive ✔️ Quizlet ✔️ Google Scholar ✔️ LiveChat ✔️ Calendly ✔️ Google Sheets ✔️ Microsoft Excel ✔️ Microsoft Word ✔️ Grammarly ✔️ Scribens ✔️ Express Scribe ✔️ Zoom 🚀 Elevate Your Efficiency and Precision with a Master Virtual Assistant 🚀 Bringing over five years of expertise into your virtual space, I'm not just your average assistant. I'm a multi-skilled professional poised to transform your administrative and creative landscape. Dive into my world of efficiency, and let's make your projects stand out. 📚 My Expertise Unveiled: 📝 Exceptional Writing & Content Creation 🔍 Meticulous Proofreading & Editing 🎧 Precise Transcription Services 🌟 All-around Virtual Assistance 🕒 Available 40+ hrs/week for Ultimate Support What You'll Gain: 🏆Academic Proofreading 🏆Business Document Review 🏆Manuscript Polishing 🏆Content Writing 🏆Technical Writing 🏆Legal Transcription 🏆Medical Transcription 🏆Podcast Transcription 🏆Advanced Calendar Management 🏆Project Coordination If you're searching for a partner who not only grasps the essence of effective communication but also excels in managing the fine details and multitasking, you're in the right place. My experience is rich with projects that have fine-tuned my skills in crafting engaging narratives, ensuring documents are impeccable, and transforming spoken words into accurate written form. Let’s join forces to take your projects beyond the ordinary. With my diverse skill set, we can ensure your content not only reaches but deeply connects with your audience, your documents stand out in clarity, and your operational efficiency reaches new heights.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Project Management
    Voice-Over
    General Transcription
    Editing & Proofreading
    ESL Teaching
    Language Interpretation
    Proofreading
    Video Transcription
    Research Paper Writing
    Audio Transcription
    Virtual Assistance
    Management Skills
    Phone Communication
    Customer Service
    Academic Writing
  • $18 hourly

    • 4.7/5
    • (1 job)
    Hey there, I'm Mimoza, and I'm thrilled to bring over a decade of diverse customer service expertise spanning industries like Healthcare, Accessories, and Automotive. My unwavering dedication to crafting memorable customer experiences, coupled with my fluency in multiple languages, positions me as an ideal candidate for any e-commerce or customer-centric venture. In my journey, I've honed the art of delivering stellar customer support, ensuring client satisfaction, and driving overall happiness. I'm well-versed in navigating leading platforms such as Zendesk, Freshdesk, Intercom, Gorgias, Shopify, Klarna, Shipbob, Stripe, and G-Suite, adept at managing inquiries, resolving issues, and orchestrating seamless customer journeys. Beyond customer service, I offer top-notch translation services. With fluency in English, Italian, German, Spanish, and French, I seamlessly bridge language barriers. Whether it's translating from English to any of these languages, or providing meticulous proofreading and editing services, rest assured, your content will resonate authentically with your target audience. Here's what I bring to the table: Translation: English to Italian/French/German/Spanish Proofreading Editing If expanding your business globally is on your agenda, count on me to help tailor your offerings to new markets, fostering international growth and bolstering your bottom line. I'm available round-the-clock and thrive on handling urgent projects with efficiency and precision. Get in touch anytime, and let's collaborate to find bespoke solutions tailored to your unique requirements.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Shopify
    Gorgias
    Customer Support
    Technical Project Management
    Castilian Spanish
    Phone Communication
    Technical Support
    Customer Service
    Online Chat Support
    Zendesk
    Tech & IT
    German
    English
    Spanish
    Italian
  • $18 hourly

    • 5.0/5
    • (4 jobs)
    Hi, I'm Angela, and I bring 12 years of customer service expertise across various industries such as Healthcare, Accessories, and Automotive. My proficiency in English, Italian, German, and Spanish, coupled with a passion for customer happiness, makes me an ideal fit for e-commerce and customer-focused businesses. In my career, I've excelled at delivering exceptional customer support and enhancing overall satisfaction. I'm well-versed in platforms like Zendesk, Freshdesk, Intercom, Gorgias, Shopify, Klarna, Shipbob, Stripe, and G-Suite, adept at managing customer inquiries and ensuring smooth interactions. Additionally, I offer translation services in English, Italian, German, Spanish, and French, along with proofreading and editing expertise. Whether it's translating content or polishing documents, I ensure your message resonates effectively with your audience. Here's what I specialize in: Translation: English to Italian/French/German/Spanish Proofreading Editing I'm available 24/7 and handle urgent projects efficiently. Reach out to me anytime, and let's work together to enhance your customer service and expand your business reach.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Customer Support Plugin
    Phone Communication
    Technical Support
    Customer Service
    Customer Support
    Tech & IT
    Email Support
  • $4 hourly

    • 5.0/5
    • (0 jobs)
    I'm an engineer in the field of electricity. I've been working in this field for many years making me an experienced eng. in this field.Good salesman and manager in different fields of business with about 5 years of experience. I take responsibility for the work I do to produce and achieve the best possible final result. • Work management with commitment • Regular communication Let's keep in touch!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Quality Assurance
    Adobe Inc.
    Tech & IT
    Autodesk
    Technical Support
    Phone Communication
    Customer Service
  • $25 hourly

    • 0.0/5
    • (1 job)
    Highly driven individual with a passion and extensive experience in the Customer Service and Sale. Expert in using CRM tools (Hubspot, Pipedrive, MS Dynamics etc...) and communication tools (Teams, Slack, etc..) I can help you estabilish connetions, build relationships, acquire, growth sales and offer outstanding customer support. I believe in the idea of a well built structure of work, in order to: 1. Reach; 2. Acquire; 3. Keep for as long as undefined. Let’s have an interview so you get to know me and my work experience better.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Outbound Sales
    Cold Call
    English to Italian Translation
    Phone Communication
    Sales
    Inbound Marketing
    Email
    Outbound Call
    Relationship Building
    Customer Service
    Telemarketing
    Italian
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    My top skills include interpreting/translating, language teaching, automotive article writing automotive content/blog writing, typing, proofreading, and editing. Additionally, I have excelled as a call center agent, providing exceptional customer support and driving sales. I have an impressive 6 and a half years of experience as an Interpreter/Translator with the United Nations International Police, working with English, Albanian, and Serbian languages. As an English teacher, I successfully taught foreign students, even when faced with language barriers. Furthermore, I have 4-5 years of call center experience, handling projects such as customer care/support, conducting research/surveys, and cold calling for sales.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Cold Calling
    Telemarketing
    Phone Survey
    Phone Support
    Phone Communication
    Blog Writing
    Content Writing
    Article Writing
    Language Interpretation
    Teaching English
    Typing
    Grammar
    English
  • $5 hourly

    • 4.0/5
    • (1 job)
    I'm an IT support with some individual experience. Also i have almost 10 years of experience in the communication field.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Information Technology
    Communications
    Customer Service
    Italian
  • $5 hourly

    • 5.0/5
    • (1 job)
    I am qualified in business informatics and have a lot of work experience in the communications field.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Information Technology
    Phone Communication
    IT Support
    Italian
    English
  • $15 hourly

    • 0.0/5
    • (1 job)
    As an experienced Information Technology specialist currently serving as a System Administrator, I have leveraged my previous roles and personal experiences to build a robust skill set in both professional and personal domains. My strong work ethic, commitment to continuous growth, curiosity, and positive attitude have been key drivers in my career progression, leading to significant professional development and enriching work experiences.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Desktop Support
    Windows Server
    Application Audit
    Antivirus & Security Software
    Security Management
    Cloud Computing
    Microsoft Exchange Server
    Business Management
    Technical Project Management
    Hardware Troubleshooting
    Phone Communication
    Management Skills
    Technical Support
    Directory
    Microsoft Active Directory
  • $6 hourly

    • 0.0/5
    • (1 job)
    Hey there! I'm Artion, here to assist you with data entry and customer service support. I'll make sure your data is accurately entered and organized, whether it's customer details, inventory records, or financial transactions. As for customer service, I'll do my best to address inquiries and concerns promptly and professionally. I'm highly motivated and committed to delivering quality work. I'm open to feedback and ready to adapt to your requirements. If you're looking for a dedicated data entry and customer service support, let's chat!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Google Workspace
    Chatbot
    Shopify
    Order Management
    Email Communication
    Phone Communication
    Data Entry
    Technical Support
    Customer Service
    Zendesk
    English
    Tech & IT
  • $15 hourly

    • 4.9/5
    • (1 job)
    Highly skilled and experienced Translator with a strong background in translating legal documents in English and Italian. Bringing forth an excellent command of these languages, and a track record of impeccable proofreading, editing and translating.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Translation
    Phone Communication
    Customer Service
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Well versed with research-oriented marketing abilities and product analysis. Tech-savvy and a fast learner with innate communication skills.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Java
    System Automation
    Test Development
    Server
    Test Automation
    Technical Support
    Customer Service
    Phone Communication
    Automation
    Technical Project Management
    Techno
    Tech & IT
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    Customer support is my best skill as i have been working on this profile for a long time. I can easily adapt to any other profile whenever it is possible. I speak fluently English and Italian Language.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Google Docs API
    Google
    Presentation Slide
    Photo Slideshow
    Google Slides
    Phone Communication
    Google Docs
    Customer Service
  • $7 hourly

    • 0.0/5
    • (1 job)
    OBJECTIVE To utilize my exceptional sales skills and customer service expertise to drive revenue growth and exceed sales targets for a progressive company.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    C#
    Phone Communication
    Customer Service
  • $15 hourly

    • 4.1/5
    • (1 job)
    Experienced Marketing Specialist with a demonstrated history of working in the marketing and advertising industry. Skilled in Advertising, Videography, Graphic Design, Website Building, and Social Media Marketing. In addition to my marketing expertise, I possess strong Tech Support skills, adept at troubleshooting software and hardware issues, providing efficient and effective solutions to technical problems. My background in Customer Service has equipped me with the ability to communicate complex information clearly, ensuring customer satisfaction and fostering strong client relationships. I hold a Master’s Degree in Computer Engineering from the Canadian Institute of Technology, which further strengthens my technical acumen and problem-solving abilities.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    German
    Spanish
    English
    French
    Italian
    Phone Communication
    Technical Project Management
    Technical Support
    Customer Service
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    About me: Hardworking, ambitious, responsible, curious, attention to detail, honest, respectful, with a positive attitude to get the job done correctly. I believe I have good communication skills as well as strong cultural values.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Project Management
    Technical Support
    Phone Communication
    Customer Service
  • $13 hourly

    • 0.0/5
    • (0 jobs)
    Experienced professional with a strong background in office software (text processing, spreadsheets, and presentations), quality control processes, and communication. Proficient in Albanian, German, and English, I bring reliability, teamwork, and a keen attention to detail. My expertise includes working in dynamic environments like embassies and corporations, combined with skills in photo editing from my passion for photography
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Administrative Support
    Personal Administration
    Virtual Assistance
    Appointment Setting
    Data Entry
    Translation
    Technical Support
    Phone Communication
    Customer Service
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am a professional with a Bachelor's degree in English and Italian, specializing in translation, communication, and cross-cultural studies. I offer translation services between English and Italian and have experience in customer service and project management. Whether you need assistance with translation projects, language-related tasks, or improving your communication strategies, I can help. Fluent in English (C2) and Italian (C1) Experienced in translation, writing, and cross-cultural communication Proficient in Microsoft Office (Word, PowerPoint, etc.) Strong time management and organizational skills Committed to clear and regular communication to ensure project success Let's connect to discuss how I can contribute to your project!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Server
    Technical Project Management
    Phone Communication
    Customer Service
    Community Management
    Translation
    Software Localization
    Local Operations
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    I graduated high school with a focus on painting and scenography, which ignited my passion for creativity and design. Currently, I am pursuing a degree in architecture, aspiring to blend my artistic background with innovative building solutions. Alongside my studies, I’ve gained valuable experience as a customer service representative, where I enjoy helping others and honing my communication skills. While I appreciate the customer service field, my true aspiration lies in the arts and architecture. I assure anyone who chooses to work with me that they won’t be disappointed, as I am committed to delivering my best in every endeavor.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Community Management
    Technical Project Management
    Technical Support
    Customer Service
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