Hire the best Call Center Agents in Heredia, CR

Check out Call Center Agents in Heredia, CR with the skills you need for your next job.
  • $55 hourly
    Expert in answering questions about the product and brand I work with, strong attention to detail and accuracy are two of my strongest points, which is why I work as a coordinator of a cold and warm calling team. Since I have more than 6 years of experience, I'm great at coaching new agents and teams, reading the analytics of the projects and coming up with solutions to improve our services. I specialize in salesforce, but I am also certified in HubSpot, Zoho, and PipeDrive. I have experience with US-based companies like Paypal, Target, AT&T, FOX Sports, ESPN, and various e-commerce. 
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Salesforce Sales Cloud
    Salesforce
    Meeting Agendas
    Evernote
    Phone Communication
    Google Calendar API
    Corporate Social Responsibility
    Calendar
    Google
    Google Calendar
    Customer Support Plugin
    Biotechnology
    Customer Service
    Email Support
  • $20 hourly
    As a skilled Software Engineer, I have extensive experience in analyzing, diagnosing, and resolving complex product issues related to Identity and Access Management (IAM) and Identity Governance software products in multi-tier application environments. I collaborate closely with team members from higher support, engineering teams, and product management to provide feedback on important features, product gaps, and supportability matters. I have a deep understanding of databases like MSSQL, Oracle, and SQL, and have worked with Apache, ISS, Tomcat, and JBoss for setting up web services. In addition, I have knowledge of Active Directory as a directory, and have basic knowledge of Kubernetes and Docker for identifying and seeking proper resolutions for errors. My experience in programming languages such as Java, Java scripting, Python 3, C Sharp, and C++ enables me to seek errors in code and identify them by searching specific keywords to solve issues with code and scripting.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    C++
    Techno
    Technical Project Management
    Phone Communication
    Server
    Directory
    Technical Support
    Customer Service
    Microsoft Active Directory
    Tech & IT
  • $30 hourly
    5+ years as UC Engineer involved with different Avaya products 15+ years working in technology environment
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Zoom Video Conferencing
    VoIP
    PBX
    VoIP Administration
    Cisco
    VoIP PBX
    RingCentral Glip
    VoIP Software
    Phone Communication
    Avaya
    Information Technology
    ISDN
  • $8 hourly
    Results-driven IT professional with expertise in process and workflow improvement. Proven track record in critical incident management and resolving complex issues. Skilled in analysis and skill management to optimize team performance. Committed to training and personal development to enhance technical capabilities. Experienced in hardware and software maintenance and improvement, ensuring seamless operations and system enhancements. Looking for an opportunity in a dynamic organization where my skills will be fully utilized Main Qualities: Process and workflow improvement. Critical Incident Management. Analysis and Skill management. Training and personal development. Hardware and Software maintenance and improvement. Soft Qualities: Creative, dynamic, dedicated, adaptable, kind, analytical, communicative, efficient, honest, organized, productive, responsible, sociable, team player, brave and visionary. Experience Related Skills: Automation Software Automation Systems Automation Technology Automation Tools Build Automation Cloud Infrastructure Architecture Design (certification ongoing) Computer Handy Computer Hardware Repairs Computer Maintenance (certified) Computer Repairs Computer Setup Continual Improvement Process Critical Incident Stress Management (CISM) Customer Service Administration Customer Service Management Customer Service Technology Documentation Maintenance Documentation Procedures Documentation Tracking Incident Analysis Incident Management Incident Management Process
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Quality Assurance
    Technical Project Management
    Static Testing
    Beta Testing
    Test Results & Analysis
    Software QA
    Testing
    Critical Thinking Skills
    QA Testing
    Business Management
    Management Skills
    Phone Communication
    Technical Support
    Tech & IT
    Incident Management
  • $6 hourly
    Customer service representative with more than four years of work experience supporting through chat, phone calls, and emails. Fraud protection specialist background with experience on credit and debit cards, collections, and disputes. One year of experience in logistics related to customs. Also, knowledge on deliveries and CISCO support for switching and routing issues across US. Good problem solving skills, leadership and very proactive.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Over-the-Phone Interpreting
    Email Communication
    Logistics Coordination
    Phone Communication
    Customer Service
    Technical Support
    Online Chat Support
  • $28 hourly
    Objective: To enhance my working skills in a professional environment, where my skills can be utilized to the best of my abilities. Summary: Hardworking, flexible individual who can handle multiple tasks with assurance and self-confidence. Highly reliable, self-starter who can be counted on to complete assignments with little or no supervision.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Server
    Database Management
    Google
    Management Skills
    Technical Project Management
    Business Management
    Technical Support
    Phone Communication
    Database Management System
    Database
    Customer Service
  • $15 hourly
    I'm an experienced technical support and customer service representative with more than 8 years in the industry I can provide safe and nice service to the customer always making the company look good and creating a good experience for them. SKILLS Ability to work under pressure. Great adaptability. Punctual. Responsable. Proactive, result oriented. Typing skills: 40 + wpm.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Techno
    Technical Project Management
    Server
    Phone Communication
    Technical Support
    Customer Service
    Tech & IT
  • $10 hourly
    I'm responsible, with the ability to work in dynamic and demanding environments with enthusiasm and concentration. I excel in managing administrative tasks effectively and efficiently. I'm looking for an opportunity to take on new challenges and contribute to the success of you, your customers and your company. I am a friendly and diligent person, capable of ensuring friendly and efficient customer service. With experience in establishments. Excellent disposition to integrate into work teams and collaborate with colleagues to facilitate the fulfillment of the company's objectives. Responsible professional, with vocation for the customer and commitment to ensure customer satisfaction at all times. I have extensive experience in sales and customer service, back office, positioning and project strategies. Versatility to work both in a team and independently. Linkedin: Maybell Obando Anchia.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Time Management
    Team Training
    Data Entry
    Project Report
    Sales
    Communication Skills
    Phone Communication
    Technical Project Management
    Email Communication
    Email Management
    Customer Service
  • $15 hourly
    I'm a experience representative. Customer Service Business Translator Debt Collector Sales Specialist And people management. Bachelors Criminologist and Hotel Management
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Business Translation
    Multilingual Translation
    Translation
    Criminal Law
    People Management
    Critical Path Analysis
    Critical Thinking Skills
    Sales Analytics
    Sales Call
    Customer Retention Strategy
    Customer Engagement
    Customer Analysis
    Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    As an English graduate with strong communication skills, I am eager to secure a position in customer service or technical support engineering. I seek to join a reputable company where I can leverage my organizational and communication abilitiesto enhance customer satisfaction. Concurrently, as a system Engineering student, I aim to apply my technical knowledge to innovative projects and contribute effectively. Committed to continuous learning, I strive to expand my technical and analytical expertise in line with the latest technological advancements.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Problem Solving
    Technical Project Management
    Tech & IT
    Systems Engineering
    Phone Communication
    Technical Support
    Customer Service
  • $20 hourly
    OBJECTIVE Self-motivated, team player with strong organizational and interpersonal skills. I am what people call a "closer". Definitely love closing good deals, being around experienced people. I've been in great costumer service companies, also worked as an Spanish interpreter. Aiming to work in sales Always looking to learn new skills, take on extra responsibilities, and grow professionally.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Business
    Business Coaching
    Selling
    Customer Service
    Phone Communication
    Technical Support
  • $9 hourly
    Professional Profile Committed customer service professional with a solid 10-year experience in both inperson and digital environments. Outstanding sales and post-sales skills, backed by a successful track record in generating opportunities and retaining customers.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Tech & IT
    Technical Support
    Customer Service
  • $60 hourly
    ABOUT ME Having so much experience in customer service I have a good handling of sensitive customer information, and I like to focus on providing a customer solution while respecting the company's policies, and being a very perfectionist person I focus on details PROFESSIONAL PROFILE Responsibility. Ability to work on a team High level of determination. Faster learner. Strong communication Interpersonal skills
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Microsoft Office
    Microsoft Excel
    Customer Service
    Technical Support
  • $35 hourly
    ENGLISH AS A SECOND LANGUAGE TEACHER E-LEARNING & CONTENT DEVELOPER PERSONAL PROFILE Through my teaching experience, I have had the pleasure of working with students from diverse backgrounds, including Poland, Spain, the Czech Republic, and Russia. This has provided me with a unique perspective on language learning and a deep understanding of how to tailor my teaching approach to meet the needs of each individual student.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Technical Support
    Coaching
    Customer Service
  • $3 hourly
    Professional Objective: Looking for a position where I can put in practice all my skills, knowledge and experience to achieve the objectives of the company and where I can have the opportunity for personal and professional development.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Education Presentation
    Phone Communication
    Education
    Customer Service
    Microsoft Teams
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job (it’s free)

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Call Center Agent near Heredia, on Upwork?

You can hire a Call Center Agent near Heredia, on Upwork in four simple steps:

  • Create a job post tailored to your Call Center Agent project scope. We’ll walk you through the process step by step.
  • Browse top Call Center Agent talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Call Center Agent profiles and interview.
  • Hire the right Call Center Agent for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Call Center Agent?

Rates charged by Call Center Agents on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Call Center Agent near Heredia, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Call Center Agents and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Call Center Agent team you need to succeed.

Can I hire a Call Center Agent near Heredia, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Call Center Agent proposals within 24 hours of posting a job description.