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Hire the best Call Center Agents in Kolkata, IN

Check out Call Center Agents in Kolkata, IN with the skills you need for your next job.
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Clients rate Call Center Agents
Rating is 4.6 out of 5.
4.6/5
based on 426 client reviews
  • $15 hourly

    • 4.9/5
    • (26 jobs)
    🔺🔺Feedback from the Client.🔺🔺 Sales Support for a Social Networking Company The rating is 4.65 out of 5. "Shabana is quick at grasping things, sales-oriented, go-getter with good communication skills. She jumped and picked up what was needed to get the job done and generated leads on her own. I would highly recommend her." 🚀🚀🚀🚀🚀🚀🚀🚀🚀🚀🚀 I can help you get clients, and retain them with great customer service. Organizing work in different buckets and making a funnel for your business can give you great clarity that can help you achieve success much faster and smoother. My top Skills are:💯💯% -Strong English (written and Verbal) for emails and other tasks. -Excellent phone etiqutte Experience working with Zendesk, LiveChat, MailChimp, Jira, Google Docs, and Google Suite. -Customer Problem-solving and Handling -All Admin-related work using all software like Slack, Zoom, Jira, Zendesk, Freshdesk, Canva, Microsoft, Google Suite, etc. The Results of Working in Partnership with me:🤝🤝🤝🤝 ✴Excellent Customer Service and Support ✳Extremely Positive and Professional. ✴Process Improvement ✴Expertise in handling Customer issues through chat, phone, and emails ✴Social Media Marketing ✴Administrative/Daily Operations ✳Good Communication Skills ✳Can Handle multiple projects, tasks, phones, and chats. ✳Respond promptly to client needs, and develop solutions to real-time problems ✳Social Media Design. ✳Ability to onboard teammates or clients. Welcome feedback and suggestions from others for the company to succeed. ✳Strong Organizational Skill ✳Pleasant voice and Tone Let us schedule a call and know more about your project and your goals. If we both match the needs and think it is a good fit, we can take it from there. Thanks and Regards, Shabana Khan.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Administrative Support
    Customer Support
    Ticketing System
    Customer Service
    Customer Acquisition
    Social Customer Service
    Product Onboarding
    Order Processing
    Zendesk
    Social Media Management
    Phone Support
    Zoho CRM
  • $12 hourly

    • 5.0/5
    • (5 jobs)
    Hello, I am megha, and I want to ensure that you get your project in your designated time so that I will highlight my strength and skills. I am very efficient in proofreading. I can proofread English and Hindi very efficiently and concisely. Secondly, I can handle emails call that means I can be your virtual assistant. I will share your workload, which will help you. I know Microsoft Office very well. I can also use Outlook.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Scheduling
    Phone Communication
    Email Communication
    Data Entry
    Executive Support
    Customer Service
    Copy Editing
    Communications
    Microsoft PowerPoint
    Administrative Support
  • $33 hourly

    • 0.0/5
    • (0 jobs)
    CAREER OBJECTIVE * To make maximum utilization of my knowledge and skills for professional growth. * * To contribute in the best possible way for the improvement of the organization and self.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Project Management
    Phone Communication
    Technical Support
    Customer Service
    Tech & IT
  • $180 hourly

    • 0.0/5
    • (0 jobs)
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Technical Support
    Customer Service
  • $120 hourly

    • 0.0/5
    • (0 jobs)
    I have 6th months work from home tech Mahindra limited Flipkart Vioce Prosess experience.I believe hard work and team work .
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Server
    Phone Communication
    Technical Support
    Customer Support
    Customer Service
  • $120 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE Inside sales professional with a track record of surpassing revenue goals and fostering company expansion. In order to create new business prospects, foster client connections, and contribute to the development of the firm as a whole, I am looking for a demanding position in a fast-paced organization.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Sales
    Outbound Sales
    Inside Sales
    Technical Support
    Customer Service
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE: To build a career in a performance driven, result oriented and challenging organization where I can add value to the business and use my skills to grow with the growth of the business and the organization.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Service
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the Company. I work great with customers, as i have a lot of patience and hear them out and then provide the best resolution. I am a good team player, as I have the capability to manage a team and support them keeping company standard and protocols in mind.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Technical Support
    Customer Care
    Customer Service
  • $6 hourly

    • 2.7/5
    • (7 jobs)
    Amazing VA work guranteed. Honest, motivated, dependable, someone who is not afraid to ask questions if there a doubt, with good work ethics, love to work on my own. You can depend on me to work 365 days a year without any excuses. Well, not counting Saturdays and Sundays. My family and I need some time off as well!!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Google Workspace
    File Maintenance
    Personal Administration
    Data Entry
    Administrative Support
    Mobile UI Design
    iPhone App Development
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    "Success is a definition, and not a benchmark" . With nearly 23 years of experience in implementation of Strategic Business Unit Set-Up & Operations, Plant Management, Planning & Control, Quality Management, Cost Optimization, Training & Development and People Management with proven track record of
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Project Management
    Customer Service
    Phone Communication
    Business
    Finance
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    About Me Production Manager Creative and driven production coordinator with experiences supporting production teams in all stages of development, pre-production, production, post-production and delivery. Valued as a competent behind-the-scenes leader ensuring production events are executed smoothly and efficiently.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Adobe Photoshop
    Phone Communication
    Technical Project Management
    Customer Service
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Objective: * To expand my skills and experience in Administrative Opportunities. Area of Specialization: Management Short Background. Completed BA in hospitality management from Edinburgh Napier University. Wish to work in distinguished properties of India in the field of Administration. I am experienced in Administration, Data Entry, and Customer support
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Translation
    Data Entry
    Office Management
    Phone Communication
    Administrative Support
    Office Administration
    Microsoft Excel
    Facilities Management
    Project Management Office
    Computer Skills
    Customer Service
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    AN OVERVIEW * More than 13 years of experience in Sales & Marketing and Customer Service. PROFICIENCY FORTE Sales & Marketing Sales experience with wide range of product & services. Enhanced skill pertaining to converting leads to sales. Handling Team for both Corporates and Domestic Clients. Maintaining healthy relation with customers post sales for future reference and revenue generation. Customer Service Analysing process KPI to arrest defects, formulating & implementing plan of action to meet process KPI. Ensuring continuous interaction with the customer to work upon the concern areas and ensure improved service levels in minimum TAT. Ensuring timely and consistent reporting of Quality trends. Analyse & evaluate report trends and make recommendations for staff training needs to the higher management. Building and maintaining healthy business relations with clients, ensuring high customer
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Microsoft Excel
    Data Entry
    Freelance Marketing
    Marketing
    Phone Communication
    Customer Service
    Customer Feedback Documentation
    Sales & Marketing
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I'm quite proficient in online research and data entry. I've worked in such profiles before and am aware of how to check for authentic sources of information. I possess great communication skills as well!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Research & Development
    Phone Communication
    Online Research
    Data Entry
    General Transcription
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    I have been working as service desk analyst for an international client over 3 years, where I interact with client regarding their technical support via chat, calls and email also raise incident via ticketing tools as service now. I have strong communication skills that allows me to solve problem quickly. Being a senior analyst I also have an experience of handling my team and make end to end report, which has data of the FT, inflow and outflow of ticket handled. I am someone who picks things up very quickly, can build strong relationships with coworkers and always represent our brand in a positive way. I have overall experience of 10 years with TCS, as the company has provided me many opportunities to explore myself. And now I am eager to explore more of myself and implement what I have learned in a practical and impactful manner.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Microsoft Active Directory
    Technical Support
    Customer Service
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am a highly motivated individual seeking an entry-level position in a professional environment to begin my career. With a Bachelor's degree in Accountancy Honors from West Bengal State University and prior experience in customer care and office management, I am confident in my ability to contribute positively to any team. Education: I completed my secondary education from Kendriya Vidyalaya, Barrackpore AFS, with a 82.56% score in CBSE (X) in 2016 and a 60.9% score in CBSE (XII) in 2018. I went on to pursue a Bachelor's degree in Accountancy Honors from West Bengal State University, where I achieved a CGPA of 8.44% in 2021. Work Experience: I started my professional journey as a Customer Care Executive at Fusion BPO Services Pvt Ltd from September 2021 to March 2022. During this time, I honed my communication and problem-solving skills while addressing customer concerns and ensuring their satisfaction. Following that, I worked as an Office Executive at SDR Management Facility and Services Pvt Ltd from April 2022 to February 2023, where I became well-versed in Windows XP, Vista, 7, 8, 10, and Visual Basic. Additional Skills: Apart from my academic and professional qualifications, I have strong knowledge and experience with MS Word, Excel, PowerPoint, and PDF, as well as document conversion in different formats. I possess basic knowledge of computer hardware and am always eager to learn and adapt quickly to new work environments. Strengths: My disciplined, systematic, and mature approach, along with my proactive and optimistic attitude, makes me a good listener and keen observer. I am quick to adapt to new work environments, and I am confident in my ability to contribute positively to any team. Hobbies: In my free time, I enjoy listening to music, reading, and pursuing my passion for music. Contact: You can contact me at my email address, artjalirajbhar1901@gmail.com, or by phone at 7439565569. I am always open to new opportunities and challenges and look forward to hearing from you.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Format Conversion
    Excel Formula
    Bidding
    Tender Document
    Phone Communication
    Technical Support
    Microsoft Word
    Customer Service
    Document Conversion
    Online Chat Support
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Eager to expand my skill set through external trainings to help boost all major Technical Support or Web Developing Willing to relocate: Anywhere Eligible to work in: India Highest Career Level: 2-5 years experience Industry: IT Operations & Helpdesk, IT-Hardware & Networking, NGO, Social Services, Regulators, Industry Associations, Publishing, Technology Total years of experience: 10
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Computer Maintenance
    Computer Assembly
    CSS 3
    HTML
    Bootstrap
    WordPress
    Adobe Lightroom
    Microsoft Dynamics CRM
    Data Recovery
    Phone Communication
    Tech & IT
    Technical Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    SUMMARY Highly motivated and smart working B.Com graduate. Have more potential than being just a grad. Eager to utilize my financial acumen and business skills to contribute to a dynamic organization. Possess in-depth knowledge of customer service, and management. ( English, Hindi, Bengali, currently working on more skill upgrades.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Relationship Management
    Customer Service
    Phone Communication
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    Secure a position as a team player in a people oriented organization where I can maximize my customer service experience to achieve corporate goals in a challenging environment.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
    Microsoft Office
    Active Listening
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    My biggest strengths are empathy and great communication skills. I always actively listen to the customer and then talk him through how to solve his problem or what I'm doing to help him out. I try to put myself in the customer's shoes and make sure I can understand their needs best. I also know how to build responsive Websites for small and medium businesses using HTML, CSS and JAVASCRIPT.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Computer
    CSS
    HTML
    CSS 3
    Technical Support
    Customer Service
    Tech & IT
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    Profile Summary Highly organized and customer-focused professional with a strong background in query management and ticketing systems. Proven expertise in effectively receiving, logging, and resolving queries through various communication channels such as phone, chat, and email. Skilled in utilizing salesforce/Panorama or Trouble Ticketing systems to ensure seamless tracking and resolution of issues. I have a comprehensive understanding of policies and processes for multiple customer groups, enabling me to provide accurate and efficient responses to inquiries related to benefits, attendance, payroll deductions, and other HR programs. I am committed to maintaining the highest standards of quality and adhere to defined processes, ensuring that all queries are handled in accordance with established protocols and set quality standards.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Techno
    Server
    Technical Project Management
    Computer
    Phone Communication
    Technical Support
    Customer Service
    Ticketing System
    Issue Tracking System
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I'm a skilled professional with a diverse background and a passion for delivering top-notch results. My expertise spans across website designing, computer operations, content writing, customer service, and process management. With a strong commitment to excellence, I am dedicated to helping clients achieve their goals through my versatile skill set. Top Skills and Experiences: Website Designing: Crafting visually appealing and user-friendly websites that leave a lasting impression. Computer Operations: Proficient in handling various software and tools, ensuring smooth operations and efficient processes. Content Writing: Creating engaging and compelling content that resonates with target audiences and drives results. Customer Service: Providing exceptional support and building strong relationships with clients for optimal satisfaction. Process Management: Streamlining workflows and enhancing efficiency to boost overall productivity. Interests: I'm genuinely passionate about staying at the forefront of industry trends and constantly enhancing my skill set. I thrive on challenges and believe in pushing boundaries to deliver innovative solutions. Whether it's designing an eye-catching website, optimizing operational processes, or crafting persuasive content, I approach each task with dedication and creativity. With a strong foundation in these areas, I'm committed to collaborating with clients to transform their ideas into reality. My approach combines technical prowess with a customer-centric mindset, ensuring that the projects I undertake not only meet but exceed expectations. Thank you for considering my profile. I look forward to the opportunity of working together to achieve remarkable outcomes. Let's bring your projects to life with expertise, professionalism, and a touch of innovation.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Techno
    Server
    Technical Project Management
    Tech & IT
    Office Design
    Phone Communication
    Technical Support
    Microsoft Excel
    Microsoft Office
    Customer Service
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Employment Eligibility: India Highest Career Level: Experienced Industry: Banking & Finance, Call Centre, Customer Service, Internet, Ecommerce, Marketing, Sales Total years of experience: 8
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Lead Generation
    Customer Relationship Management
    Salesforce CRM
    Consumer Profiling
    Relationship Management
    Client Management
    Salesforce
    Communications
    Email Communication
    Phone Communication
    Technical Support
    Customer Service
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I’m a Google Ads expert in managing Social media channels, running ads for small and medium-sized businesses. Whether you’re trying to win work, list your services, or create a new online store, I can help. Knows HTML and Google Ads , FB Ads , Wordpress, and SEO Full project management from start to finish Regular communication is important to me, so let’s keep in touch.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Project Management
    Google
    Advertisement
    Advertising
    Paid Media
    Google Ads
    Phone Communication
    Customer Service
    Google AdSense API
    Technical Support
    Google Display Network
  • $100 hourly

    • 0.0/5
    • (0 jobs)
    am a versatile professional with a passion for enhancing customer experiences and knowledge dissemination across a spectrum of roles. With a background in customer support, I am committed to prioritizing customer satisfaction through active listening and empathetic solutions. My expertise in content writing enables me to craft engaging and informative materials that simplify complex topics. As a subject matter expert in technology , billing and accounts products, I provide valuable insights to address industry-specific challenges. In the realm of technological support, I excel at troubleshooting technical issues and providing guidance for seamless operations. Furthermore, my dedication to learning and development allows me to design and deliver effective training programs, fostering growth and enhancing team capabilities.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Training & Development
    Learning Theory
    Tech & IT
    Chat Plugin
    Learning Management System
    Communication Skills
    Technical Project Management
    Phone Communication
    Technical Support
    Customer Service
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE Energetic & Multitasking Individual With Good Interpersonal Skills. Handles Pressure Situation With Undeniable Grace & Poise. Experienced & Expertise in the Area of Customer Support. Always ready for Adventure.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Project Management
    Data Analysis
    Computer
    Phone Communication
    Analytical Presentation
    Customer Service
    Information Analysis
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    CAREER OBJECTIVE To be associated with a progressive organization that gives me scope to update my knowledge and skill in accordance with latest trends and to be a part of a team that dynamically work towards the growth of the organization and provide self satisfaction thereof.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Service
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