Hire the best Call Center Agents in Mombasa, KE

Check out Call Center Agents in Mombasa, KE with the skills you need for your next job.
Clients rate Call Center Agents
Rating is 4.6 out of 5.
4.6/5
based on 131 client reviews
  • $50 hourly
    CAREER OBJECTIVE I am an obedient Kenyan citizen who obeys the law and organization's rules and regulation. With minimal supervision, I love resuming my profession as a yard clerk or any relevant field in a setting that allows me to express my experience and abilities. SKILLS HIGHLIGHT * Computer literate * Customer orders * Customer Service * Rail cars * Proper Location * Inventory control
    Featured Skill Telephone Handling
    Server
    Phone Communication
    Customer Service
  • $55 hourly
    Im a developer experienced in making websites for small and medium sized businesses also experienced in customer support .Whether your trying to achieve your goals ,list your services or create an online store ,I can help.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Problem Solving
  • $500 hourly
    I’m here to assist, inform, and create—helping people explore ideas, solve problems, and communicate effectively.
    Featured Skill Telephone Handling
    Community Management
    Phone Communication
    Customer Service
  • $60 hourly
    I specialize in providing professional customer service and community management solutions to help businesses build strong, lasting relationships with their clients and audiences. With a background in handling customer inquiries, resolving issues efficiently, and managing online communities, I ensure that every interaction reflects your brand's values and enhances customer satisfaction. Whether it's through email, live chat, social media, or forum moderation, I bring a responsive, empathetic, and proactive approach to customer support and community engagement. Let’s work together to create a positive experience that keeps your customers loyal and your community thriving.
    Featured Skill Telephone Handling
    Technical Support
    Technical Project Management
    Phone Communication
    Community Management
    Customer Service
  • $15 hourly
    What you get by hiring me: 1. I am an experienced Administrative Assistant with general management skills with well-developed communication and interpersonal skills. 2. A Commitment To Excellence: I am deeply passionate about creating, implementing, and delivering results. 3. A Unique, Multitalented, Full Spectrum Human Being: I am skilled in Administration and customer service relations. So, you're not just getting a 1-dimensional marketer. I'm 10-dimensional (at least) 4. Easy To Work With: I listen. I take the time to understand your problems and develop efficient solutions fully. I do thorough research. I deliver on time and go above and beyond. I take pride in my work, and I love interacting with people. I communicate promptly ( in English, my native language ) am detail-oriented, consistent, and thorough. I have ten years of professional experience and 34 years of life experience.
    Featured Skill Telephone Handling
    Data Entry
    Customer Service
    Email Communication
    Google Workspace
    Editing & Proofreading
    Scheduling
    Customer Support
    Content Writing
    Microsoft Word
    Virtual Assistance
    Phone Communication
  • $10 hourly
    creative frelencer specializing in digital solution,including web solution,graphic desighn and content creation
    Featured Skill Telephone Handling
    Customer Service
    Tech & IT
    Technical Support
    Techno
    Server
    Technical Project Management
    Phone Communication
  • $20 hourly
    I am a Virtual assistant looking forward to sharpen my skills. I have broad experience in customer service and cybersecurity.
    Featured Skill Telephone Handling
    Sales & Marketing
    Cybersecurity Management
    Virtual Assistance
    Community Management
    Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    I am a dedicated and detail-oriented Customer Service Freelancer with a strong background in providing exceptional online support. I'm able to handle customer inquiries, resolving issues efficiently, and ensuring customer satisfaction. My skills include: ✔️ Effective communication and problem-solving ✔️ Live chat and email support ✔️ Order processing and dispute resolution ✔️ CRM tools and ticketing systems ✔️ Multitasking and time management Let's connect and enhance your customer service experience.
    Featured Skill Telephone Handling
    Technical Project Management
    Phone Communication
    Customer Service
  • $30 hourly
    PROFESSIONAL SUMMARY Results-oriented professional with over 15 years of experience in the financial industry, dedicated to driving sustainable business growth through exceptional customer relationship management and operational efficiency. Adept at leveraging strategic planning, compliance expertise, and industry knowledge to align with and advance organizational goals. Known for a self-driven work ethic and a proven ability to exceed customer expectations while achieving business objectives. Committed to maintaining the highest standards of service and continuously contributing to the success and vision of the organization.
    Featured Skill Telephone Handling
    CRM Automation
    Sales & Marketing
    Server
    Technical Support
    Community Management
    Technical Project Management
    Phone Communication
    Customer Service
  • $5 hourly
    My names are Mwenyekombo Mohamed, I am passionate and dedicated hospitality professional with a strong foundation in hospitality management. With a keen eye for detail and a heart for service, I am thrived in creating exceptional guest experiences and ensuring smooth, efficient operations in the hospitality industry. Trained in key areas such as customer service, food and beverage management, front office operations, and event planning, I bring both knowledge and enthusiasm to every role. Known for professionalism, teamwork, and a warm, approachable demeanor, I am committed to upholding high standards and continuously learning to stay ahead in this dynamic field. Driven by a love for people and service, I am ready to make a meaningful impact in the world of hospitality.
    Featured Skill Telephone Handling
    Phone Communication
    Tech & IT
    Customer Service
  • $19 hourly
    PROFESSIONAL SUMMARY Customer Care Consultant with 3+ years of experience in fast-paced contact centre environments, including the banking sector. Skilled in resolving complaints, enhancing customer satisfaction, and ensuring operational efficiency across various platforms-social media, phone, and web. Proven track record of surpassing performance metrics, reducing churn, and boosting loyalty through data-driven service. I'm not just about calls-I'm about connection, care, and consistency.
    Featured Skill Telephone Handling
    Problem Solving
    Multitasking
    Technical Support
    Technical Project Management
    Techno
    Community Management
    Phone Communication
    Server
    Customer Service
  • $8 hourly
    PROFESSIONAL SUMMARY Highly motivated and detail-oriented Procurement and Supply Chain Management graduate with experience in operations management, public relations, and data administration. Adept at strategic planning, customer relations, and team leadership. Passionate about enhancing organizational efficiency and delivering impactful results.
    Featured Skill Telephone Handling
    Technical Support
    Technical Project Management
    Techno
    Server
    Tech & IT
    Phone Communication
    Customer Service
  • $14 hourly
    PERSONAL INFORMATION OBJECTIVES Communication Facilitate clear communication between the public, clients and administrative staff to ensure smooth operations. Data Accuracy Maintain accurate records and ensure that all patient information is handled confidentially and securely Crisis Management Respond effectively to emergencies, providing essential information to relevant parties while maintaining calm Feedback Collection Gather feedback to help improve services and address any issues that may arise. Community Outreach Share information about events, services, and company initiatives with the community to enhance public awareness Enhance Digital Media Expertise Seek opportunities to expand skills in digital media production, including social media strategy, multimedia storytelling, and data Promote Ethical Practices Commit to upholding the principles of accuracy, fairness, and integrity in reporting and media communication.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Community Management
    Customer Service
  • $5 hourly
    I’m a storyteller and communicator dedicated to amplifying voices that matter. By day, I volunteer as a Journalist at Al Shifaa Media Kenya, where I uncover and report on compelling stories—bridging gaps between communities and critical information. My work thrives at the intersection of research, writing, and ethical journalism. What I Bring to the Table: -📰 Media Expertise: Hands-on experience in news reporting, content creation, and digital storytelling at Al Shifaa Media. - 🏦 Customer-Centric Mindset:Former Customer Service Rep at KCb Bank, where I resolved inquiries and built trust with clients. - 🎓 Leadership in Action: Served as Class Rep for 4 years during my Journalism degree (Second Class Upper, TUM), advocating for peers and streamlining communication. - ✨ Skills That Shine: Writing | Research | Problem-Solving | Deadline-Driven Collaboration . I’m passionate about ethical journalism, community engagement, and using media as a tool for positive change. Let’s connect and create impact together! Open to opportunities in journalism, media, or communication roles. Why This Works: 1. Clear narrative– Positions you as a skilled professional with purpose. 2. Highlights versatility– Journalism + customer service = unique perspective. 3. Call-to-action – Encourages networking or job opportunities.
    Featured Skill Telephone Handling
    Technical Project Management
    Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    At the heart of our business is a commitment to exceptional customer service. We believe that every customer interaction is an opportunity to build trust, resolve concerns, and create a positive experience that reflects our brand values. Our customer service team is trained to listen actively, respond promptly, and provide personalized support with empathy and professionalism. We aim to exceed expectations by: • Responding quickly and courteously to inquiries and feedback • Offering clear, accurate information and guidance • Resolving issues efficiently and fairly • Continuously improving our services based on customer input
    Featured Skill Telephone Handling
    Community Management
    Technical Support
    Customer Service
    Phone Communication
  • $8 hourly
    I am a well seasoned front desk agent with extensive experience in customer service, focusing on customer satisfaction and retention
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $10 hourly
    Dynamic and result driven Customer Experience Executive with over 6 years experience in Banking sector. skilled in leveraging CRM systems and customer feedback tools to analyze data and implement targeted improvements. Adept at fostering strong relationships with clients and communicating complex ideas clearly and effectively. Committed to continuous learning and leveraging on cutting-edge technologies to stay ahead of industry trends Enhance customer satisfaction and loyalty in virtual environments.
    Featured Skill Telephone Handling
    Community Management
    Customer Service
    Phone Communication
  • $3 hourly
    Hi there i m a your proffession with x + years of experiencing helping clients like you(solve specific problems) my experience lies in (core skills) and I have delivered impressive results for companies
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $250 hourly
    I will give customer care service, online writing and sales and marketing ..I have experience of one year
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $25 hourly
    I'm a virtual assistant experienced for data entry, calender management, project management, email management, transcription, proof reading.
    Featured Skill Telephone Handling
    Technical Project Management
    Phone Communication
    Technical Support
  • $25 hourly
    I am a dedicated customer service attendant I can work full time and I'm well educated.I communicate well with customers I have a high level of tolerance and understanding. ○I have knowledge in computer packages
    Featured Skill Telephone Handling
    Technical Project Management
    Technical Support
    Community Management
    Graffiti
    Server
    Phone Communication
    Customer Service
  • $30 hourly
    Typing marketing and Editing software master by blood 100 percent pro work engineer I’m a developer experienced in building websites for small and medium-sized businesses. Whether you’re trying to win work, list your services, or create a new online store, I can help. Knows HTML and CSS3, PHP, jQuery, Wordpress, and SEO Full project management from start to finish Regular communication is important to me, so let’s keep in touch.
    Featured Skill Telephone Handling
    Server
    Techno
    Tech & IT
    Technical Support
    Technical Project Management
    Customer Service
    Phone Communication
    IT Consultation
    Typing
  • $30 hourly
    I am a dedicated and results driven customer service specialist with several years of experience in helping businesses build strong relationships with their customers. I specialize in providing Top Notch support via emails, live charts, phone calls and social media ensuring every client interaction is smooth professional and solution focused
    Featured Skill Telephone Handling
    Email Support
    Community Management
    Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    Hi.. I’m Mary, a people-person who loves helping brands connect with customers. I’ve worked in sales, customer service, and promotions and I always bring positive energy, clear communication, and a get-it-done attitude. Whether you need help running your day-to-day tasks or keeping your customers happy, I’m here to make your life easier.
    Featured Skill Telephone Handling
    Online Sales Management
    Data Entry
    Administrative Support
    Virtual Assistance
    Technical Support
    Technical Project Management
    Phone Communication
    Community Management
    Customer Service
  • $20 hourly
    I'm a detail-driven profecional passionate in solving real-world problems with technology. With experience in Data analysis, Customer service and Website development I bring a mix of analytical thinking and problem-solving to every project. My goal is to help businesses grow by turning complex ideas into practical, scalable solutions
    Featured Skill Telephone Handling
    Accounting
    Translation
    User Acceptance Testing
    Survey Data Analysis
    Excel Macros
    Copywriting
    Editing & Proofreading
    Data Analysis
    Phone Communication
    Customer Service
  • $5 hourly
    I am an expert in customer service and sales and marketing from well known companies. I deliver timely and excellent work.
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $5 hourly
    Hi, I’m Sharon- dedicated and compassionate with over 2 years of experience supporting clients in emotionally sensitive and high-pressure environments. With a background in Community Health and Development and certifications in Adherence Counselling and Project Management in Global Health, I bring both warmth and structure to client support. I specialize in: Providing calm, clear, and professional chat/email support Assisting with inbox and calendar management Supporting therapy practices, health organizations, and service-based businesses Ensuring clients feel heard, valued, and well-informed I speak English, Swahili, and basic German, making me well-suited for diverse and international teams. I’d love to help your clients feel truly cared for—while keeping your back-end organized and responsive.
    Featured Skill Telephone Handling
    Virtual Assistance
    Administrative Support
    Data Entry
    Technical Support
    Phone Communication
    Customer Service
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