Hire the best Call Center Agents in Nova Scotia

Check out Call Center Agents in Nova Scotia with the skills you need for your next job.
  • $50 hourly
    CLIENT SERVICES & FUNDS OPERATIONS PROFESSIONAL PROFILE * Detail-oriented professional with 8+ years in financial services, specializing in payments processing, client relations, and operational support. * Proven ability to manage high-volume transactions with accuracy, liaise across departments and stakeholders, and ensure adherence to service-level agreements (SLAs) and regulatory guidelines. * Possess strong organizational skills with a keen eye for detail and a proactive approach to problem-solving. * Dedicated to ensuring seamless operations, supporting team effectiveness, and upholding organizational policies.
    Featured Skill Telephone Handling
    Organize & Tag Files
    Phone Communication
    Communication Skills
    Document Review
    File Documentation
    File Management
    Data Entry
    Client Management
    Active Listening
  • $20 hourly
    A results-oriented dispatcher with one year of field experience and a background in web design. Demonstrated expertise in coordinating drivers and vehicles, handling administrative tasks, and ensuring compliance with transportation regulations. Skilled in multitasking and delivering exceptional customer service.
    Featured Skill Telephone Handling
    Technical Support
    Analytics
    Phone Communication
    Microsoft Word
    Customer Service
  • $28 hourly
    I’m a music therapist & care coordinator experienced in working with different populations but primarily adults with disabilities. I’ve learned how to manage higher risk situations all the while completing my daily tasks. - Created music therapy programs for youth at risk in probation for incarceration and lead weekly group music therapy sessions with adults with varying disabilities. - I have managed and coordinated schedules for 5 different employees for a private family. - I work in team environments and take on leadership roles that have given me insight on adaptability, decision making and communication. - I have the ability to assess a situation and remain calm while solving problems that may arise.
    Featured Skill Telephone Handling
    Customer Service
    Server
    Phone Communication
    Leadership Skills
    Communication Skills
    Stress Management
  • $10 hourly
    * Passionate and customer-oriented Sales Associate with 2+ years of experience in sales services, specializing in sale of home improvement items * Excellent customer service, communication, and collaboration skills. Willing to relocate: Anywhere Personal Details Highest Level of Education: Bachelor's Degree Total years of experience: 3
    Featured Skill Telephone Handling
    Techno
    Phone Communication
    Technical Project Management
    Technical Support
    Customer Service
  • $10 hourly
    New to this Will write it later. Like to Write and Learn Want to solve real problem Easy to communicate and Work with Have Won Best Employee two times, not for my politics, but for my work Known as Hardest Worker in the room
    Featured Skill Telephone Handling
    Community Management
    Technical Project Management
    Phone Communication
    Customer Service
    Writing
  • $17 hourly
    Customer-focused and results-driven support professional with a proven track record of delivering top-tier service in fast-paced environments. Skilled at troubleshooting, resolving complex customer issues, and optimizing workflows to enhance satisfaction and retention. Recognized for strong communication, empathy, and process improvements that drive customer loyalty. Core Competencies * Inbound & Outbound Call Handling * Customer Service & Retention * Conflict Resolution & De-escalation * Sales & Upselling Techniques * Account Management * Microsoft Office Suite (Word, Excel, Outlook) * Windows OS & Basic Tech Troubleshooting * Fast & Accurate Typing (50+ WPM) * Team Collaboration & Communication * Remote Work Readiness
    Featured Skill Telephone Handling
    Customer Acquisition Strategy
    Customer Experience Management Software
    Accounting Report
    Account Management
    Microsoft Excel PowerPivot
    Microsoft Ads
    Server
    Graffiti
    Techno
    Community Management
    Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    💡 𝝖𝗯𝝾𝘂𝘁 𝗨𝘀 We’re Quicklyster Virtual Services, a small, reliable team of experienced customer support professionals and admin assistants helping startups, growing e-commerce brands, and service-based businesses streamline their operations and improve customer experience. We have worked with both B2B and B2C clients, adapting to the unique needs of each. Our team brings 40+ years of combined experience in customer service, back-office support, CRM management, order processing, and more. Whether you're drowning in emails, struggling to keep up with Shopify orders, or need help creating clear SOPs, we’re here to make things easier. We act as an extension of your internal team, handling the day-to-day tasks that keep your business running so you can focus on growing it. Our experience with both B2B and B2C businesses means we understand the nuances of customer interactions and can tailor our approach accordingly. 🎯 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 & 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 • Customer Support - Email, phone, and live chat support tailored to your brand voice (B2B & B2C). • Admin Assistance - Scheduling, inbox management, and day-to-day task handling. CRM & Ticketing Tools: Management, cleanup, and updates for platforms like HubSpot, Zendesk, etc. (B2B & B2C). • E-commerce Support - Order tracking, returns, and customer service for Shopify, Amazon, and more. • SOPs & Process Setup - Build or refine workflows that scale. • Helpdesk Setup - Implementation and optimization of customer service platforms. Data Entry & Research: Accurate and dependable support for backend operations. 📌 𝗪𝗵𝝾 𝗪𝗲 𝗪𝝾𝗿𝗸 𝗪𝗶𝘁𝗵 We support fast-moving businesses that are ready to offload customer and admin work but don’t want the complexity or cost of hiring full-time. We have worked with both B2B and B2C clients, allowing us to adapt to diverse customer expectations and operational needs. Many of our clients come to us overwhelmed by their inboxes, inconsistent support experiences, or lack of time to build proper systems. From small teams to rapidly growing companies, we adapt to your systems, work with your tools, and integrate smoothly with your team. ✅ 𝗪𝗵𝘆 𝗖𝗵𝝾𝝾𝘀𝗲 𝗨𝘀 • Seamless onboarding - We’ll be up and running quickly. • Consistent, professional support: Our team consists of fully trained agents, not just random freelancers. Ensuring quality and reliability. • Dedicated account manager - You get a dedicated point of contact for smooth communication and efficient management. • Flexible plans - Match your business needs (B2B & B2C) without the burden of retainers. • Adaptable to any time zone: Our team is available to work in your preferred hours, ensuring uninterrupted support. • Transparent processes - Clear communication and thorough documentation at every step. • Not an agency, but your team - We’re a dedicated team of professionals you can plug and play into your operations, seamlessly integrating with your workflow. 𝗞𝗲𝘆𝘄𝝾𝗿𝗱𝘀: virtual customer support specialist, live chat support agent, email and phone support expert, Shopify order management assistant, CRM management virtual assistant, SaaS customer support representative, virtual administrative assistant, ticketing system support specialist, ecommerce store support Shopify Amazon, virtual assistant for startups, customer service SOP creation, customer service process optimization, order processing virtual support, helpdesk setup and optimization, client onboarding specialist, customer retention support expert, remote admin support for ecommerce, virtual assistant for growing businesses, back office support for online stores, data entry and customer support assistant
    Featured Skill Telephone Handling
    Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
  • $20 hourly
    Hello My name is Felisha Nauffts Below I will outline my skills and ability's , that I know will help your business grow and create a more accurate production , which means results for you . Administration -I have a administration degree -I have worked with the military , as a admin officer Other Skills Related -Microsoft office -beginner and advanced levels -Appointment Setting -Filing -Invoice Creation and Delivery -scheduling and Hiring -Recruitment and Training Customer Service -Telecommunication -Website Creation Other Skills Related -Inbound -Outbound _Needs analysis -Order handling -Technical support -Problem resolution . Sales -Telecommunication -Website Design -Retail - Wedding products Art -Digital -Graphic design -textile -multimedia -custom requests These skills above are the reason I feel that I am a great virtual assistant an a business consultant for any business , these skills and attributes listed above are not my only skills as I have many others. Availability Weekdays Weekends Days or Nights
    Featured Skill Telephone Handling
    Writing
    Telemarketing
    Management Consulting
    Customer Support
    Sales
    Phone Communication
    Microsoft Office
    Stationery Design
    Email Communication
    Canva
  • $20 hourly
    OBJECTIVE A dedicated Customer Care Specialist providing skills to prioritize and multitask in a fastpaced working environment. Known for successfully handling escalated customer support issues. An Exemplary Sales associate that offers dynamic client engagement, food safety and inventory restocking.
    Featured Skill Telephone Handling
    Microsoft Word
    Server
    Phone Communication
    Technical Support
    Microsoft Excel
    Customer Service
  • $13 hourly
    Live Chat Support Specialist | Customer Care Expert | Virtual Assistant I As a Virtual Assistant and Customer Support pro with 2+ years of hands-on experience, I help busy teams stay organized, responsive, and efficient. From inbox management and appointment scheduling to live chat, CRM updates, and event coordination, I deliver seamless support with a calm, can-do attitude. I’ve worked across retail, automotive, education, and travel industries, answering 80+ daily chats, managing bookings, resolving client concerns, and handling confidential info with care. Tools: Google Workspace, Microsoft Office, Sabre, CRMs, Zoom, Slack Soft skills: Detail-oriented, fast learner, client-focused, dependable Let’s simplify your workflow, so you can focus on growth while I handle the details.
    Featured Skill Telephone Handling
    Calendar Management
    Appointment Scheduling
    Travel Planning
    Google Workspace
    CRM Software
    Data Entry
    Email Communication
    Virtual Assistance
    Online Chat Support
    Active Directory Federation Services
    Office 365
    Problem Solving
    Customer Service
    Technical Support
    Phone Communication
  • $10 hourly
    I am a young stay at home mom of 2 boys i have a partner in prison i am a huge advocate for mental health awareness im looking to make some money to help stay afloat in this wild economy
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
    Problem Solving
    Communication Skills
  • $25 hourly
    I am a diligent and meticulous individual. I have great time management and personal skills to offer. I have a passion for helping people. - Design-oriented with experience in Canva, GIMP, Bricksable, and other web builders. - Customer service oriented with great communication skills. - Fast learner and a fantastic teacher for those wanting to learn technology.
    Featured Skill Telephone Handling
    DesignBuilder
    GIMP
    Canva
    Technical Support
    Community Management
    Phone Communication
    Technical Project Management
    Customer Service
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