Hire the best Call Center Agents in Bacolod City, PH
Check out Call Center Agents in Bacolod City, PH with the skills you need for your next job.
- $15 hourly
- 5.0/5
- (10 jobs)
I have been an outbound/ Telemarketing Specialist with over combined 10 years of experience in the field. I mainly handle accounts related to different verticals of insurance as well as some other campaigns such as Auto insurance Health insurance Life insurance SaaS Mortgage Education Home Improvement Healthcare I am driven towards my goal of becoming one of the best sales agents there on the field. Talking to customers with passion and converting them into potential clients always gives me a sense of fulfillment.Telephone Handling
Phone CommunicationRelease NotesAppointment SchedulingLead Generation StrategySales & MarketingLead GenerationTelemarketing ScriptwritingCold Calling - $10 hourly
- 5.0/5
- (3 jobs)
Looking for an assistant who excels at jumping right in and getting things done? -Highly skilled and experienced Virtual Assistant. -With 6+ years of virtual assistance experience, I’m your trusted partner for efficiency, with a dash of creativity! I specialize in a wide-range of tasks but I am much skilled in Go High Level and Social Media Management, helping businesses streamline operations, boost engagement, and drive growth. 𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 𝗜 𝘄𝗶𝗹𝗹 𝘁𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗹𝗲𝘃𝗲𝗹 👇 ++Community and Social Media Moderation Building and maintaining an engaged community is key to business success. I ensure your online spaces remain active, positive, and aligned with your brand values by: Monitoring and responding to comments/messages promptly, managing discussions to maintain a welcoming environment, addressing concerns while enforcing community guidelines and engaging with followers to foster loyalty and trust Tools I use: *Facebook *Instagram *Meta Business Suite *Sprout Social *TikTok *Telegram ++Customer Service & Technical Support Expert Providing top-notch customer support ensures client satisfaction and retention. I enhance your customer experience by: Managing inquiries via email, chat, and social media, creating FAQs and knowledge base content for self-service support and ensuring timely follow-ups to keep customers happy. Tools I use: *Go High Level *Zendesk *Slack *Gmail ++Social Media Management A strong online presence is crucial for business growth. I help maximize your brand’s visibility by: Creating and scheduling engaging content, designing eye-catching graphics to maintain brand consistency and running targeted ad campaigns to increase reach. Tools I use: *Go High Level *Canva *Meta Business Suite *Later *Buffer *Hootsuite *Trello Let me handle these essential tasks so you can focus on growing your business. Let’s work together to make your brand thrive! 🚀 Talk Soon, JanelTelephone Handling
Appointment SchedulingLead GenerationSocial Media ManagementPhone SupportOnline Chat SupportPhone CommunicationTransaction Data EntryReal Estate ListingData Entry - $6 hourly
- 4.9/5
- (6 jobs)
My expertise: ✔ Amazon Account Manager ✔ Sales ✔Team Management ✔ Email and Chat ✔ Outstanding Customer Service and Technical Support ✔ Appointment Setting | Cold Calling ✔ Data entry, analysis, and trends Software and Tools ✔Zendesk ✔CRM ✔Salesforce ✔Amazon Work Station ✔Flock ✔Whatsapp ✔Hubstaff ✔Amazon I am a: ✔Problem-solver ✔Critical-thinker ✔Go-getter Team player I value: ✔Integrity ✔Time ✔Good communication ✔Professionalism As a skilled sales development professional, I have a proven track record of driving revenue growth and exceeding sales targets. In addition to my sales expertise, I also possess strong business development skills, having successfully identified and pursued new market opportunities to expand business reach. With my experience as a virtual assistant, I am highly organized and able to manage multiple tasks efficiently, while ensuring that clients receive top-notch service. I excel at building strong relationships with clients and understanding their needs, and I am committed to delivering exceptional customer service at all times. I am skilled in managing tasks, scheduling appointments, and maintaining databases. My experience in Client Services has equipped me with the ability to handle customer inquiries, resolve issues, and develop strong relationships with clients. I am a proactive problem solver with excellent communication skills, and I am always looking for ways to improve processes and deliver results. Overall, my combination of sales development, business development, virtual assistant, and client services skills make me a valuable asset to any team.Telephone Handling
Social Media MarketingVirtual AssistancePhone CommunicationData EntryCustomer ServiceCustomer SupportTechnical SupportTroubleshootingPhone SupportEmail SupportOnline Chat Support - $10 hourly
- 4.8/5
- (4 jobs)
As a virtual assistant my strength is being attention to detail, always make sure everything falls in place. I can say I am trusthworthy. Even no one is looking around I am confident that I can deliver the task successfully. One of my weakness is being too detail oriented. Sometimes, I spent much time even after working hours to make sure everything is perfect. I easily got disappointed if I can't get all things done properly which I am working on right now. I am flexible and can work with different kind of tasks. I am open-minded and can be trained easily. I worked with GMB posts, medical lines of business, social media marketing, sales and even real-estate. I am a graduate of Bachelor of Science in Hotel and Restaurant Services, and being in a hospitality management helped me improve my customer skills and business mindset.Telephone Handling
Phone CommunicationSchedulingFile ManagementCustomer ServiceSales & Marketing CollateralAdministrative SupportOnline Market ResearchReal Estate MarketingEmail CommunicationCommunicationsEmail MarketingLead GenerationData Entry - $7 hourly
- 5.0/5
- (3 jobs)
My years working with BPO companies has been very rewarding especially when joining quality assurance team 2 years ago, I have been more keen to details and processes, It helped me enhanced my problem solving skills, my ability to work as a team, time management and multitasking as well.Telephone Handling
Appointment SchedulingWord ProcessingVirtual AssistanceCustomer Support PluginEmail CommunicationExecutive SupportCommunicationsQuality AssuranceProviding Information to CallersPhone Communication - $15 hourly
- 5.0/5
- (4 jobs)
I am a Bachelor of Science graduate major in Management Accounting in the University of St. La Salle. I was previously employed in three of the top earning employers in Bacolod City. One is with Camella Homes - A Real Estate Company; second is with BDO - Banking Institution; third is with Ubiquity Global Services Inc. (a BPO company) - WELLCARE and CME account. My jobs deal primarily with customers and their corresponding service requests. I was once a Sales Admin and Account Officer at Camella; a Loan Processor at BDO; and a customer service representative/Healthcare assoicate in Ubiquty. During these periods, I was able to manage and assist customer related concerns and process their real estate purchase requests, loan application requests, and cater customer related issues and concerns. I am in charge in providing quality support for issues relating to their real estate accounts, loan accounts, and profile research. These experiences not only enhanced my communication skills and work ethics, but also exposed me to several multitasking research for clients' profile, their respective income capacity, research numbers of Wellcare members; and calling such members to assist on extra help application. I am dealing with applications like -- Microsoft Office and Excel, LibreOffice, encode profile details in CLAS and SAP, and manage WIKI, SK, and Lotus sites and apps. I am friendly and at the same time professional. I am a good communicator and a computer literate. I am able to adapt with the vast work load and can take several responsibilities at once.Telephone Handling
TelemarketingCustomer ServiceData ManagementFinancial AnalysisSchedulingCold CallingSalesData EntryPhone CommunicationLead GenerationAdministrative Support - $8 hourly
- 5.0/5
- (1 job)
I am Janice, I am a customer service representative, sales representative, lead generation specialist , cold caller and executive assistant for more than 10 years SOFT SKILLS ❤I am dedicated ,hard working and fast learner . I am a team player as well. HARD SKILLS ❤CSR ❤CAN DO OUTBOUND AND INBOUND CALLS ❤SALES ❤LEAD GENERATION APPLICATION AND TOOLS ❤GOOGLE SPREADSHEET ❤MICROSOFT EXCELL ❤CANVA ❤GHL ❤HUBSPOT ❤KIXIE ❤TWILIO ❤CRUNCHBASE If you are interested, I am just 1 invitation away ! If my skills are fit for you, please contact meTelephone Handling
Sales DevelopmentCustomer RetentionCustomer SupportCustomer ServiceLead ManagementSales CallPhone CommunicationCold CallingLife InsuranceVirtual AssistanceLead GenerationLead Nurturing - $10 hourly
- 5.0/5
- (6 jobs)
Hi, Welcome to my profile, my name is Joyce from the Philippines. I am a professional freelancer with 15 years of experience. I worked for various projects like Google AdWords and for Roadside Assistance ,Digital Marketing company , Technical Support and even Real Estate. I always give my 110% commitment to every project I accept, I work with diligence and professionalism because there is no other way to be successful than giving your all with passion. If you hire me I can only promise one thing, and that is "Success" Thank you for visiting my profile. JoyceTelephone Handling
Customer Relationship ManagementCold CallingCustomer SupportOutbound SalesPhone CommunicationBusiness ManagementLead GenerationBusiness with 10-99 Employees - $15 hourly
- 5.0/5
- (11 jobs)
The best is yet to come! 🎵 🎶 Hello, I'm AA, a travel expert, title processor, and team leader. I’m well-versed with: ✨ Amadeus ✨ Sabre ✨ Qualia ✨ Team Management ✨ Title Preparation ✨ Curative Processing ✨ Legal Doc Prep ✨ RE Mortgage Closing ✨ RE Cash Closing ✨ Land Contract Closing ✨ Zendesk ✨ Microsoft Office ✨ Title Processing ✨ Email Management ✨ Appointment Scheduling ✨ Calendar Management ✨ Google SuiteTelephone Handling
TitleTravelLegal DocumentationProperty TitlePhone CommunicationMultiple Email Account ManagementVirtual AssistanceTelemarketingQuality AssuranceEmail CommunicationSabreAmadeus CRSSchedulingTravel & HospitalityZendesk - $6 hourly
- 5.0/5
- (2 jobs)
Looking for your Customer Service Representative and Virtual Receptionist needs? Then I am the one for you! As a highly experienced and skilled freelancer, I have an impressive track record of delivering high-quality work on time and within budget. With a strong background in data entry, email marketing, social media management, and payment processing, I have completed multiple projects for clients in diverse industries. I also possess excellent communication and problem-solving skills and have a proven ability to work independently and collaborate effectively with others. Whether you need help with general administrative tasks or more complex projects, I am confident that I can exceed your expectations.Telephone Handling
Office AdministrationReceptionist SkillsCustomer ServiceData EntryTechnical SupportPhone Communication - $8 hourly
- 5.0/5
- (5 jobs)
Hi! I have a hardworking, passionate and can-do attitude. My background in customer service includes 5 years of telecommunications, sales, product assistance and technical tasks. I have a Bachelor's Degree in Information Technology. I am ready to any task you will give me.Telephone Handling
Executive SupportPhone CommunicationVirtual AssistanceSchedulingCustomer ServiceTelemarketingData EntryCommunication EtiquetteTechnical SupportOutbound SalesEmail SupportOnline Chat SupportOrder TrackingBusiness with 1-9 Employees - $6 hourly
- 4.6/5
- (0 jobs)
With several years of experience in customer service and virtual assistance, I have had the privilege of working with diverse clients across industries such as e-commerce, technology, healthcare, real estate, financial services, and retail. My focus has always been on delivering top-notch customer support while efficiently managing administrative tasks. I excel in handling multiple communication channels, including email, live chat, and phone support, ensuring timely and accurate responses to customer inquiries. My skill set also includes providing technical support, managing schedules, conducting follow-ups, processing orders, and maintaining excellent customer relationships. I am well-versed in a variety of tools and platforms, including: Customer Service Tools: Zendesk, Genesys, HubSpot E-commerce Platforms: Shopify, Amazon Seller Central Property Management: Appfolio, Zenmaid Communication Tools: Dialer systems, VoIP, and more As a virtual assistant, I am highly organized, detail-oriented, and adaptable. Whether it’s calendar management, data entry, research, or project coordination, I am committed to streamlining operations and supporting your business growth. Let’s work together to improve your customer satisfaction and productivity!Telephone Handling
Customer ServiceSchedulingTechnical AnalysisData EntryLocation-Based ServiceProduct KnowledgeFraud DetectionPhone CommunicationData AnalysisA2BillingEmail CommunicationPhone SurveyTechnical Case StudyZendeskOnline Chat Support - $5 hourly
- 4.7/5
- (2 jobs)
With my experience in Various roles, I am thrilled to see how my qualifications and personal strengths align with your needs and mission. In my previous role, I developed my skills in call center operations, which have provided a solid foundation for the Customer Support position. My strong communication skills, people-oriented approach, and compassion have enabled me to deliver excellent customer service. I am eager to contribute my talents and problem-solving abilities to your team. As an engaging communicator with a proven track record in handling inbound calls, my focus on building strong professional relationships has been a valuable asset throughout my career.Telephone Handling
Outbound SalesLead GenerationZendeskCustomer EngagementCustomer SatisfactionCustomer SupportVirtual AssistanceEmail CommunicationPhone CommunicationTypingTechnical SupportCustomer ServiceOnline Chat SupportEmail SupportEnglish - $8 hourly
- 5.0/5
- (1 job)
Highly responsible Customer Service Representative for 10 years that focused on providing stellar customer experience and quality work. I am looking for a job that will challenge me further while allowing me to contribute to the continued growth and success of the company. Obtain a position that will provide me the ability to apply my skills and work experiences. Look forward to work with company that promotes quality products and healthy work environment KEYS TRE NGTHS Proficient in both oral and written English communication Customer Service oriented skills Expert in resolving problems and can work under pressure Proficient in delivering high quality resultsTelephone Handling
Customer Experience ResearchCustomer ExperiencePhone CommunicationCustomer Service - $10 hourly
- 5.0/5
- (12 jobs)
Hi there! My name is Leslie, and I'm here to help your business succeed! Let me know what you need, and I'll do my best to make it happen! I'm adept with the ff tools: 🍏Canva 🍏 Slack 🍏 MS Outlook 🍏 Ring Central Phone App 🍏 Nextiva Phone App 🍏 CRMBoost 🍏 ClickUp 🍏 NoLimit Creatives 🍏 Notion 🍏Google Workspace 🍏 MailChimp 🍏 Social Media Sites - Instagram, Facebook, LinkedIn 🍏 Facebook Ads Manager 🍏 Asana 🍏 Trello 🍏 Thumbtack What can I do for YOU? 💻 Executive Support As an experienced 'corporate person', I offer top-notch administrative support to CEOs and business owners. My expertise lies in managing and organizing schedules, arranging meetings, and coordinating travel arrangements. 📩 Communication Management As your dedicated point of contact, I will prioritize managing your inbox and ensuring timely responses to make your life easier. You can trust me to handle all of your email correspondence with professionalism and efficiency. 🗂 Documentation and Reporting I am adept at preparing reports and documents for meetings that are not only accurate but also cater to the specific requirements of CEOs and business owners. 👩💼 Project Coordination Maximize project efficiency and success with seamless coordination among stakeholders, meticulous tracking of progress, and strict adherence to deadlines. 👥 Task Delegation By delegating tasks to the appropriate team members and departments, I ensure that each project runs seamlessly from start to finish. 📈 Strategic Support I'm here to help CEOs and business owners make smart decisions by finding the data they need and providing valuable insights. 📌 Ad Hoc Support I can manage special projects and carry out other tasks assigned by CEOs or business owners. Let me help you with your business. Let’s plan it out via chat or Zoom! Hope you get more enrollees/subscribers or buyers for your business. Good luck, and hope to hear from you soon. Rooting for the success of your business, LESLIE ANNTelephone Handling
Personal AdministrationPhone CommunicationLead GenerationEmail CommunicationCopywritingAppointment SettingOutbound CallLayout DesignCold CallingArticle WritingBlog WritingContent WritingTelemarketingCreative Writing - $5 hourly
- 5.0/5
- (2 jobs)
I have over 7 years of experience in customer support and account management, specializing in retention strategies. In my previous role as a Customer Retention Specialist at Focus Direct, I handled beauty products and e-cigarettes. I also worked at Medicare Advisor for 1 year and 11 months we offered healthcare benefits to our clients. I Successfully handled high-volume customer inquiries, consistently achieving top satisfaction ratings and positive feedback and Adept at conveying complex healthcare information clearly and empathetically, ensuring clients fully understand their options and benefits.Telephone Handling
Quality AssuranceFacebook Ads ManagerSocial Media AdvertisingPhone CommunicationEmail SupportOnline Chat SupportCold CallingSchedulingSalesTelemarketingCustomer Service - $6 hourly
- 5.0/5
- (4 jobs)
✨ Your Success-Oriented Assistant ✨ A dynamic professional with four years of exceptional experience as a Customer Service Representative, successfully pivoting into a thriving career as a Virtual Assistant. Renowned for delivering excellence, fostering positive client relationships, and upholding an impeccable work ethic in every role. Adept at navigating diverse virtual environments with a customer-first mindset, multitasking mastery, and innovative problem-solving. 💡 Key Skills: ★ Customer Service Expertise: Proven ability to build trust and resolve issues with empathy and efficiency. ★ Virtual Assistant Proficiency: Skilled in managing schedules, communications, and administrative tasks with precision. ★ Multitasking Excellence: Seamlessly handling multiple priorities to ensure timely and accurate task completion. ★ Problem-Solving Savvy: Delivering creative, customer-focused solutions in dynamic situations. ★ Strong Work Ethics: Able to showcase professionalism in a work environment with respect and integrity. ★ Tech Savvy: Proven expertise in learning and adapting to new technology and software in a small fraction of time without any supervision. 💡Tools & Platforms: ★ Communication Tools: Skype, Zoom, Hangouts, Whatsapp ★ Project Management Software: Trello, Slack ★ Administrative Tools: Microsoft Office Suite, Google Workspace ★ Real Estate Software: Appfolio, Buildium, Propertyware, Zillow, Craigslist, MLS ★ Creative Software: CanvaTelephone Handling
Email ManagementCanvaEmail CommunicationMicrosoft OfficeVirtual AssistanceData EntryCustomer SupportTechnical SupportResolves ConflictSalesCustomer ExperiencePhone CommunicationCustomer RetentionEmail SupportReal Estate - $5 hourly
- 4.9/5
- (1 job)
To gain endless knowledge ,skills and understanding when it comes to being a customer service associate, sales associate and management. To gain more techniques into becoming a highly effective trainer to the best of my abilities, Seeking to exceed client goals.Telephone Handling
PsychologyCustomer Retention StrategyOutbound SalesTechnical SupportComputerCustomer ServicePoint of Sale & Payment SystemsMicrosoft WordTechnical Project ManagementAppointment SettingPhone CommunicationCold CallingCustomer RetentionMicrosoft Excel - $6 hourly
- 5.0/5
- (1 job)
I have acquired skills to deal with people in a professional and courteous manner. My leadership skills have developed and have allowed me to spontaneously interact with ethnic diverse populations and all age groups. I am a motivator and organizer and these skills have enabled me to effectively defuse problem situations in a tactful manner. As an employee with almost 10 years of experience was able to get knowledge with Appointment Setting, Team Lead, Customer Service Representative and a Technical Support and retail industry. In my previous position as a Supervisor on a loan company US , I am excited about the opportunity to bring my skills and experiences to the Company and contribute to the team.Telephone Handling
Organizational BackgroundShipping & Order Fulfillment SoftwareEmail EtiquetteOutbound CallLoan ProcessingSalesTechnical SupportPhone CommunicationCustomer ServiceOnline Chat SupportInbound Inquiry - $6 hourly
- 4.9/5
- (1 job)
Objectiee To seek any positon that can provide a steady growth and learning opportunity, to practice my profession and practical experience.Telephone Handling
ServerTechnical SupportComputerPhone CommunicationCustomer Service - $5 hourly
- 5.0/5
- (2 jobs)
I am Ricky, an expert in Customer Service and Technical support with other broad experience not just in the BPO industry but also in other industries as well. I have experience in internal auditing and other office works like data entry, virtual assistance, or administrative support that would be highly beneficial to your business. Hardworking individual that strives to success not just for my self but also for my clients business. To succeed in an environment of growth and excellence and to earn a job that provides opportunities for professional challenges in revolutionary ways and self-development which help me to achieve personal as well as organizational goals. Let's work together and you can see the benefit of getting me as part of your team.Telephone Handling
Sales LeadsData EntryInternal AuditingQuality AuditOutbound CallVirtual AssistanceAdministrative SupportInventory PluginPhone CommunicationTechnical SupportDebt CollectionCustomer ServiceEnglishOnline Chat SupportEmail Support - $6 hourly
- 4.9/5
- (2 jobs)
OBJECTIVE To be able to enhance my knowledge and skills in terms of speaking, communication and share my expertise to the field. To be able to gain experience and additional learnings regarding the work be given. To achieve that individual whose more interactive, socially responsible, and conversational as part of job requirement.Telephone Handling
Phone CommunicationCustomer Service - $6 hourly
- 4.6/5
- (2 jobs)
MYLIN PAULES SANCHEZ Customer Service/Real Estate Virtual Assistant PROFILE I have eight years work experience in customer service. I've always strived to deliver proactive,tailored, and timely support, making customers consistently feel cared for. I worked in the BPO industry with international customers/ clients handling escalated calls,financial multiple accounts, disputes, sales, account management, billing,retention,appointment setter, and technical support. I've also worked as a real estate virtual assistant.Telephone Handling
Email CommunicationEmailTechnical SupportBusiness ManagementPhone CommunicationEmail ManagementCustomer ServiceManagement Skills - $5 hourly
- 5.0/5
- (1 job)
I worked as a Virtual Assistant for over a year, I have developed a strong foundation in managing administrative tasks, organizing schedules, and providing efficient support to clients. I am adept at handling email correspondence, managing calendars, and coordinating various projects. Furthermore, my three years of experience in the healthcare insurance industry have equipped me with a deep understanding of complex documentation, data entry, and compliance regulations. This background has strengthened my attention to detail, analytical thinking, and ability to work in a fast-paced and deadline-driven environment. I am confident that these skills would translate effectively to the real estate sector, where accuracy and organization are essential. In my previous roles, I have demonstrated exceptional oral and written communication skills, both with clients and colleagues. I am adept at tailoring my communication style to suit diverse audiences and can effectively convey information clearly and concisely. Lastly, I prioritize professionalism, accuracy, and attention to detail in all aspects of my work.Telephone Handling
Human ResourcesProblem SolvingCritical Thinking SkillsPhone CommunicationTransaction ProcessingProperty ManagementVirtual AssistanceInterpersonal SkillsLighting DesignCommunication SkillsTime ManagementInsuranceHealthcareCustomer ServiceData Entry - $6 hourly
- 4.6/5
- (1 job)
Thank you for checking my bio, here' a quick overview of my skills and strength. I am well organized, efficient, hard working and self motivated. I have worked in the BPO industry for more than 7 years as a Customer Service Representative for companies such us Teletech, Amazon, T-mobile, Comcast and UberEats. I have experience in using Salesforce, eLearning and have answered supervisor calls for Amazon Customer Service. My goal has always been to exceed expectations of both my employer as well as my customer. Hope to hear from you soon!Telephone Handling
Phone CommunicationCustomer Service - $5 hourly
- 5.0/5
- (1 job)
I worked for a technical sales account, assisting customers/subscribers to troubleshoot equipments, I've been a Sales Coach on my previous job assisting representatives to position and process a sale.Telephone Handling
Sales CallTechnical Project ManagementPhone CommunicationTechnical SupportCustomer Service - $45 hourly
- 5.0/5
- (1 job)
2 Years of Sales Development and Cold calling Financial institution in BPO Industry. -Cold Calling & Email -Appointment Setting (For DEMO Presentation to prospects) -Lead Generation -Sales/Deal Closer -Partnership Development -Sales Management -Sales Operation Experienced in the following Software Tools below: CRM - Salesforce, Hubspot, Avaya, MondaySales, Pipedrive, Freshsales, Oracale NetSuite, Zoiper, VMware, SugarCRM, Einstein.Telephone Handling
Booking WebsiteLoan ProcessingProduct DevelopmentPhone CommunicationCustomer ServiceFinance & Accounting Want to browse more freelancers?
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