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Hire the best Call Center Agents in Cebu City, PH

Check out Call Center Agents in Cebu City, PH with the skills you need for your next job.
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  • $7 hourly
    • 4.9/5
    • (4 jobs)
    Hello ladies and gents, Been looking for the right VA for you? Dont overworked I can help you with anything. Do you have an online business with customers asking for inquiries and assistance? Or a real estate owner or investor who sends thousand of emails or SMS and you need someone to deal with them to identify if that is a potential lead or not? Do you want to lessen your workloads? Are you tired of doing the same repetitive and tedious one when you still have more important things to do like go to meetings, doctor's appointments, dates, or family gathering? It stops you from doing that because you need to meet the deadline. Well duh... you came to the right place!!! Be at peace, focus what's more important, and I'll lift the workload from you. I can do Administrative Tasks for you such as Data Entry, Typing, Copying and Paste, Online, and Product Research. In addition, Ive been in chat and email support for more than 4 years now. I will be the one to handle your customer with care and with white-glove service. You focus on running the business and Ill do my way to gain exceptional customer satisfaction. :)
    Featured Skill Telephone Handling
    Phone Communication
    Customer Support
    File Maintenance
    Technical Support
    Transaction Data Entry
    Google Workspace
    Legal Transcription
    General Transcription
    Data Entry
  • $5 hourly
    • 5.0/5
    • (6 jobs)
    Virtual Assistant for Business owners. I can help manage your Store. I can do Researching, Data Entry, Product Listings, Reporting, Social Media Management, and Multi-tasking. I am also an Experienced, Tech-Savvy, Customer Service | Sales Data Entry Specialist. ✔I help qualified businesses generate 20% more sales within six months, GUARANTEED! ✔I increase your Customer Satisfaction by answering their needs 24/7. ✔Increase Customer Loyalty and Affinity. I will concentrate on meeting your goals and delivering specific objectives as quickly as possible. I focus on a prompt response and first response resolution to up the customer satisfaction level. I help you retain existing customers and gain more customers. ✅Here are the services I offer; these include but not limited to: - Customer Support - Sales Specialist - Data Entry / Encoding - Customer Relations Management - Daily Assistance - Email Management - Basic Photo Editing - Web Research - Administrative Task ✅Tools and Platforms that I use: - Amazon, Shopify - Zendesk - Facebook, Instagram, Pinterest - Picsart, Canva, Loom - Zoom and Google Meet - ASANA, TRELLO, LastPass - Basic Microsoft Office tools - Google Docs, Google Sheets, Google Forms - RedBubble - Etsy - Printful - ClickUp
    Featured Skill Telephone Handling
    Online Chat Support
    Inventory Management
    Customer Support
    Sales
    Social Customer Service
    Phone Communication
    Amazon FBA
    Order Fulfillment
    Amazon Seller Central
    Email Communication
  • $8 hourly
    • 4.9/5
    • (5 jobs)
    I have worked for over 6 years as a Customer Service Representative in Multinational companies, which significantly improved my communication, writing, and problem-solving skills. In the role, I learned how to demonstrate interpersonal skills, ownership to resolve challenging customer issues, and flexibility to adapt to fast-paced environments. Core skills and values: • Effective time management and organization skills • Proficient in using Microsoft Office applications and Google Apps • Excellent verbal and written communication skills • Fast-learner I have also worked as a professional Teacher for over Four years. I want to help online business owners in various areas of operation such as: • Data Entry • General Administration (Email and Calendar Management, setting up appointments, creating documents, basic photo and video editing, etc.) • Social Media Management • Customer Support (Chat, Email or Phone)
    Featured Skill Telephone Handling
    Shopify
    Online Chat Support
    Social Media Management
    Email Support
    Customer Service
    Phone Communication
    Order Fulfillment
    Communication Skills
    Refund Processing
    Multitasking
    Adobe Lightroom
    Email Communication
    Microsoft Office
    Data Entry
    Microsoft Excel
  • $14 hourly
    • 5.0/5
    • (14 jobs)
    I know you're busy, you’ve got a business to run to every day. To maximize efficiency in your business, inbox management is essential. As the demand for online communication increases, the amount of messages to the Business' inbox sent each day does too. If a company inbox is not managed properly, it can result in inbox clutter, poor communication, and worse, customer loss due to poor lead nurturing. My name is Mary. I am a dedicated and hard working person who believes in honesty and good working relation. I am a Virtual Assistant with experience in Inbox Management. I help manage inbox of hair salons and skin clinics by responding to the customer querries on your behalf and nurture the leads to be converted to appointments. You can free up time to focus on all the other essential aspects of your life and business while I help you increase your customers by nurturing the leads thus increasing your business profit.
    Featured Skill Telephone Handling
    Lead Generation
    Customer Service
    Nutrition
    Dietetics
    Technical Support
    Social Media Lead Generation
    Phone Communication
    Real Estate
  • $5 hourly
    • 4.7/5
    • (3 jobs)
    Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
    Featured Skill Telephone Handling
    Phone Communication
    Travel
    Cold Call
    Communication Etiquette
    Retail
    Customer Satisfaction
    Telephone
    Cold Calling
    Retail & Consumer Goods
    Customer Service
    Sales
    Outbound Sales
    Telemarketing
    B2B Marketing
  • $10 hourly
    • 5.0/5
    • (9 jobs)
    A 𝗟𝗲𝗴𝗮𝗹 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵𝗲𝗿, 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻, 𝗖𝗼𝗽𝘆𝘄𝗿𝗶𝘁𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲. I work with clients globally, offering my commitment and dedication to a high standard of work. ⚖️ Hi! --- I am Marvin ⚖️ My expertise has been sought by government agencies, firms, teams, and different organizations across sectors like the law, digital team, business, and BPO industry. My focus areas include legal research, administrative tasks, contract drafting & vetting, and content writing. I am always teachable and receptive to criticisms and I ensure all deliverables meet the highest quality standards, tailored to my client's needs.
    Featured Skill Telephone Handling
    Legal Assistance
    Proofreading
    Customer Relationship Management
    Management Skills
    Business Correspondence
    Transcript
    Legal Research
    Legal Drafting
    Canva
    Typing
    Phone Communication
    Customer Service
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    I have an ample of experience being a Product Trainer in the dynamic field of Business Process Outsourcing (BPO), specializing in customer service. Armed with a Bachelor's Degree in General Business Management, I have combined my academic knowledge with real-world expertise to excel in my role. Beyond the corporate realm, I also have a rich background of public service. Having served in government roles and contributed significantly to youth development programs through volunteering, she has demonstrated a commitment to making a positive impact on the community. I am not only a professional in the workplace but also an avid manga enthusiast, finding joy in the immersive world of Japanese comics. My diverse interests reflect a well-rounded personality that values both professional growth and personal passions. I approach every task with the mindset of giving my best. My commitment to excellence and continuous improvement is a driving force behind my success as a Product Trainer. Looking ahead, I aspire to become a successful business owner, leveraging her skills and experiences to make a lasting mark in the business landscape. With a vision for success and a passion for continuous learning, I am poised to achieve great heights in my professional journey.
    Featured Skill Telephone Handling
    Transcript
    Data Entry
    Microsoft Excel
    Autoencoder
    Phone Communication
    Customer Service
  • $12 hourly
    • 4.8/5
    • (13 jobs)
    With over 10 years of Customer Service experience, I have worked with a couple of Business Process Outsourcing companies here in the Philippines that caters billing, travel, technical and healthcare accounts. I have been a Team Lead, as well as a Product Specifics Trainer. I understand various methodologies for imparting training. I have also worked for a self-publishing company as a Manuscript Services Specialist. I was a liaison between the company's in-house data encoders and editors to aspiring authors all over the world. I also handled real time manuscript corrections and editing to ensure flawlessness and better readability. I corresponded to my clients through e-mail or Skype call or chat—whichever they are most comfortable with. When I decided to start my freelance career, I started as an article contributor to almost 30 websites. I wrote about travel, health, interior design, technology, entertainment, fashion and many more with the use of WordPress. As of now, I am working as a Team Manager for a U.S. based company. I also do Web Research, Blogging, Social Media Marketing and Video Editing with the use of Sony Vegas Pro. I am knowledgeable on Microsoft applications, as I use them on a daily basis. I am dependable, hardworking and a goal-oriented person. I am a team player and can work with minimal to no supervision at all. I make sure to accomplish all my deliverables with an outstanding result. One of the most important aspects for me while working with my clients is communication. For me, communication is the key in a good working relationship, that's why I work closely and always keep in touch with my clients. Since I am working on a flexible schedule, I can squeeze in more projects. So if you think I am a fit to your job post, please do not hesitate to send me an invite.
    Featured Skill Telephone Handling
    WordPress
    Administrative Support
    Social Media Marketing
    Adobe InDesign
    Salesforce CRM
    Phone Communication
    Sony Vegas
    Copy Editing
    Video Editing
    Email Communication
    Microsoft Excel
  • $10 hourly
    • 4.7/5
    • (49 jobs)
    Hi, my name is Cony Marie, I am a dedicated virtual assistant who can help you take your business to the next level. I’ve been in the online industry since 2013 and have already changed the lives of many clients for the better. I have more than enough experience working in US-based companies, from Data Entry and Research, healthcare accounts, and telecommunications, to credit repair services. I have extensive training and execution of my knowledge and abilities for different companies. I'm a team player and a passionate worker. I can definitely work under pressure with a high level of accuracy in every project I do. I have great experience working on the below-mentioned functions: ⭐ APPLICATIONS MASTERED: ⭐ ✔Monday.com ✔GoHighLevel ✔ MS Office (Word, Excel, PowerPoint) ✔ Dispute Panda ✔ Dispute Suite ✔ Infusionsoft ✔ Slack ✔ Asana ✔ Client Dispute Manager ✔ Dispute Fox ✔ Active Campaigns ✔ Trello ✔ Google Workspace ⚡ My Expertise: ⚡ ♛ Credit Repair Cloud & Client Dispute Manager Specialist, Credit Repair Specialist - Tailored disputes backed up with the laws FCRA, FDCPA, Filing FTC, CFPB, BBB, STATE ATTORNEY GENERAL'S OFFICE COMPLAINT ♛ Travel Planning Expert 📌 Research destination and travel options, 📌 Create a detailed itinerary including flight and transportation arrangements, 📌 Resolve travel issues, complaints, and refunds ♛ Customer Service Support ♛ Technical support ♛ Inventory Management ⭐ OTHER V.A TASKS PERFORMED⭐ 📌 Email Management 📌 Calendar Management 📌Data Entry and Research 📌 Google Work Suite 📌 Social Media Management Time is valuable and I put high regard in schedule adherence. I am looking forward to helping you by sharing my skills and experience. If you need help in any of the described skills I'm always here to help.
    Featured Skill Telephone Handling
    Internet Marketing
    Data Analysis
    Customer Service
    Alternative Dispute Resolution
    Credit Repair
    Administrative Support
    Lead Generation
    Email Communication
    Phone Communication
    Data Entry
    Word Processing
    Google Workspace
  • $8 hourly
    • 5.0/5
    • (13 jobs)
    * Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service. * Contact businesses or private individuals by telephone in order to solicit sales for goods or services. * Explain products or services and prices, and answer questions from customers. * Obtain customer information such as name, address, and payment method, and enter orders into computers. * Adjust sales scripts to better target the needs and interests of specific individuals.
    Featured Skill Telephone Handling
    Selling
    Interpersonal Skills
    Appointment Scheduling
    Phone Communication
    Cold Calling
    Sales
    B2B Marketing
    Customer Service
    Lead Generation
    B2C Marketing
    Outbound Sales
    Microsoft Excel
    Email Communication
  • $10 hourly
    • 4.4/5
    • (3 jobs)
    My Objective is to be able to provide excellent and accurate service to my client and to be able to share my knowledge and experience with the company. I joined Upwork to get work opportunities that I'll be able to perform from home. I am here to provide my immediate professional support, services , skills and dedication for your projects and be able to help on your success. Skills •Excellent in communication skills both written and in verbal form • Customer Service Support • Inbound Phone Support • Outbound Phone Support • Phone Support Representative • Customer Service • Technical Support Representative • Ticket, Chat, Phone, Social Support Rep • IT Help Desk/Ticket Support • Live Chat Support • Email Support • Social Customer Support
    Featured Skill Telephone Handling
    Telemarketing
    Cold Calling
    Technical Support
    Email Communication
    Customer Support
    Product Knowledge
    Phone Communication
    Customer Service
    Helpdesk
    Data Entry
    Online Chat Support
    Email Support
    Phone Support
    English
  • $7 hourly
    • 4.1/5
    • (50 jobs)
    To be able to obtain a challenging position in the Customer Service field, providing an opportunity to apply skills and interest in related areas.
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
    Email Support
    Administrative Support
    Adobe Photoshop
    Data Entry
    Project Management
    Email Communication
    Social Media Marketing
    Social Bookmarking Website
    Blog Commenting
    Intuit QuickBooks
    Email Marketing
    General Transcription
  • $8 hourly
    • 4.9/5
    • (3 jobs)
    As a 29-year-old resident of the Philippines, I bring five years of valuable customer service experience in the retail sector, where I not only handled calls but also managed the team and monitored emails for vital client updates. I have also worked as a virtual assistant in a property management company, where I excelled as a maintenance coordinator. In this role, I was responsible for calling vendors and dispatching them to the properties that needed repairs. I would meticulously schedule repairs between the tenant and vendor and verify that everything was done to a high standard and that the tenant was satisfied. My enthusiastic personality and ability to work under pressure make me an ideal candidate for any role. I am used to working based on the US Time Zone, and I can adapt to changing schedules with ease. I am confident that I can work independently or as part of a team and deliver outstanding results with minimal supervision. In summary, I am a highly motivated and results-driven individual with exceptional customer service skills and administrative abilities. I am confident that I can bring value to any team and exceed your expectations by delivering top-notch results.
    Featured Skill Telephone Handling
    Data Entry
    Email Communication
    Maintenance Management
    Property Management
    Microsoft Excel
    Phone Communication
    Time Management
    Customer Service
    Management Skills
    Lead Generation
    Microsoft Word
    Phone Support
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    With twelve years of experience in customer support across various industries, I have developed a strong foundation in customer relations, problem-solving, and operational efficiency. I have handled diverse customer inquiries, provided solutions tailored to individual needs, and ensured exceptional service experiences. My expertise in e-commerce operations includes working with platforms such as Shopify, Freshdesk, Zendesk, Gorgias, and many others, enabling me to manage online stores, process transactions, resolve technical issues, and optimize workflows for seamless customer interactions. I am highly proficient in troubleshooting, streamlining operations, and improving customer satisfaction. Beyond customer service, I have successfully led and managed a team in social media moderation, ensuring brand reputation, positive engagement, and community support across various platforms. I have experience handling content moderation, responding to customer concerns, and implementing strategies to enhance digital presence while maintaining compliance with platform guidelines. With strong leadership, multitasking, and communication skills, I thrive in fast-paced environments, adapting to challenges and delivering solutions that drive results. My ability to balance efficiency with customer-centric service has made me a valuable asset in providing exceptional experiences, managing online engagements, and contributing to business success.
    Featured Skill Telephone Handling
    Customer Service
    Phone Communication
    Administrative Support
    Salesforce Lightning
    Shopify
    Product Knowledge
    Quality Control
    Freshdesk
  • $10 hourly
    • 5.0/5
    • (5 jobs)
    🌟 Welcome! I'm Kresha, your dedicated partner in business success. Let me handle the details so you can focus on what truly matters – your loved ones. 📞 Since 2017, I've excelled as a telemarketer, closing deals in SEO, insurance, financial markets, mortgages, and now as an Acquisition Manager for Real Estate. 💼 For social media, trust me with expert platform management, profile optimization, and creating eye-catching graphics. 🛠️ Here's how I can help: - Closing deals, especially in Real Estate - Professional telemarketing with years of experience - SMM strategies to boost your online presence in Real Estate - Sales training to empower your team and increase conversions - Responsive customer support for client satisfaction - Skilled WordPress and Facebook group moderation for smooth operations Ready to transform your real estate business? Let's connect and start this journey together! 🚀
    Featured Skill Telephone Handling
    Community Outreach
    Social Media Content
    Phone Communication
    Social Media Advertising Analytics Report
    Virtual Assistance
    Social Media Marketing
    Social Customer Service
    B2C Marketing
    Scheduling
    Telemarketing
    Sales & Marketing
    Lead Generation
    Sales
  • $13 hourly
    • 5.0/5
    • (8 jobs)
    Results Driven Telemarketing, Appointment Setter, Sales Development, Business Development, Customer Service, Admin Support Specialist, Technical Support, Virtual Assistant Energetic, experienced Telemarketer and Appointment Setter with 13 years in fast-paced customer service and call center environments. Personable and professional under pressure. Skilled in exceeding sales goals and company expectations for small to medium-sized businesses and startups. Lead Generation Prospecting, Cold Calling, Appointment setting Outreach Strategy, Inbound and Outbound campaign Exceptional Customer Service Sales Development B2B, B2C Savvy negotiator Personable , Friendly Accomplishments Consistently exceeded daily sales targets with an average of 60 sign ups each month. Earned Top Performer Award I was a Business Development Representative for SAAS Company, Jobget with a monthly quota of 60 sign -ups in a month and I've been consistently hitting and even exceeding my target. I also set appointments for our Account Executive Team in the US. I'm very comfortable with monthly quotas and a person who's very eager to learn and highly motivated. I’ve handled several accounts with well known Phone companies or Bank Institutions helping them on their campaigns such as: Steer Health - Sales Development Specialist BoostOne.io - English Speaking Appointment Setters Aged Care Made Easy - Telemarketing & Telesales, Customer Service, Appointment Setter , Personal/Virtual Assistant JobGet - B2B Telemarketing - Appointment Setting JP Morgan Chase & Co. - Fraud Analyst Home Depot powered by Citibank - Customer Service Best Buy powered by Citibank - Credit Card Application Specialist Citibank- Customer Service ATT Prepaid Wireless Service - Customer Service/Technical Support Vonage - Customer Service I have background knowledge in SalesForce, Agile, Freshworks CRM, Freshcaller Dialer, Microsoft Office, Google docs and sheets, MS Word, Excel . I can be a great asset for your company to run a successful campaign. I'm definitely highly motivated, goal oriented, and positively driven to take on new challenges. I'm looking forward to a great partnership with you and speak with you soonest.
    Featured Skill Telephone Handling
    Communication Skills
    Business Development
    Appointment Scheduling
    Sales Call
    Phone Communication
    Phone Support
    B2B Lead Generation
    Scheduling
    Appointment Setting
    Lead Generation
    Telemarketing
    B2C Marketing
    Outbound Sales
    B2B Marketing
    Cold Calling
  • $12 hourly
    • 5.0/5
    • (7 jobs)
    I have 6 years’ experience as a customer support agent for eBay, and over 4 years’ remote work experience as a coordinator for the financial and insurance department at Kim Orthodontics LLC based in Hawaii. And I have work experience as a Dental Receptionist for a General Dentistry practice. And I am a compliance officer for another Orthodontic Office. As a dental receptionist, my tasks are to check insurance eligibility, schedule new patients and recall patients, confirm appointments and manage EMR (Open Dental). And we used adit.app as our VOIP. I manage all the pre-auth received through DentalXChange and update Patient’s account. As an ortho financial and insurance coordinator, we used Ortho2 Edge as our practice management. We also use slack, meistertask, gaidge, bluepay, carecredit, bank of hawaii lockbox. I had a strong experience in insurance verification, claim filing, accounts receivable, posting of contracts, charges, and payments, and I follow a strong credit management system to maintain our accounts receivable low. I was given the task as well to run all the auto-payments to more than 500 patients every 1st of the month. I had sessions with the Peniche Group of Companies as well to learn more about credit management systems. I got promoted as a team leader for the billing department, where I handled 2 Virtual Assistants. Also, I have received several commendations both from our Doctor and Office Manager for providing good customer service and maintaining a low percentage of account delinquency. I am very excited and I’ll look forward to working with you! Thank you and have a great day!
    Featured Skill Telephone Handling
    Phone Communication
    Microsoft Excel
    Medical Billing & Coding
    Social Media Content
    Content Moderation
    Email Communication
    Data Entry
    Customer Service
    Insurance Verification
    Receptionist Skills
    Email Support
    Online Chat Support
  • $15 hourly
    • 5.0/5
    • (2 jobs)
    You'll never have a hard time working with a creative and resourceful person, a team player, loves organization and always aims to offer the best customer service. Someone who cannot only DO the JOB and deliver RESULTS, but also someone who values your business as their own. It has been my main goal, to provide high quality work and output to the companies I have worked with. Below are the skills I assure to offer:  Excellent Verbal & Written Communication Skills  Highly trainable  Positive Attitude Towards Work, open-minded, and quickly adapts to changes  Proactive in identifying, resolving and preventing opportunities  Maintains confidentiality  Honest & Reliable  Collaborative; good team player  Knowledgeable in SAP application – Production ECC, Oracle and Netsuite  Performs collections, dispute resolution, cash application and bank reconciliation  Computer proficient in Microsoft Office (Word, Excel, Powerpoint)
    Featured Skill Telephone Handling
    Phone Communication
    Debt Collection
    Light Bookkeeping
    Canva
    Communication Skills
    Microsoft Office
    Accounts Receivable
    Data Entry
    Microsoft Excel
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    I am well organized and detail-oriented Virtual Assistant with critical thinking abilities and I have a great knowledge in administrative task, email management and customer service excellence. A well dedicated Medical Virtual Assistant for medicare line of business. I have strong affection working as a Virtual Assistant and I can anticipate tasks and ensure they are proactively address. I'll work as hard as I can to boost my expertise and my duties.
    Featured Skill Telephone Handling
    Cold Calling
    Cold Email
    Healthcare
    Administrative Support
    Data Entry
    English Tutoring
    Teaching English
    Customer Service
    Collections Framework
    Phone Communication
    Communications
    Email Communication
    Technical Support
    Online Chat Support
    Email Support
  • $9 hourly
    • 4.7/5
    • (4 jobs)
    Seeking for a position using my extensive knowledge and successful experience in Customer Service, Project Deployments and Sales and Marketing. Over the last 6 years, I have developed: Expert competence in customer service skills, Excellent ability to multitask and to work in a fast paced environment, meeting strict deadlines, Exceptional versatility and adaptability, Excellent interpersonal skills, confident and poised in interactions with individuals at all levels. It is my goal to not only exceed my clients' expectations through a job well done but also cultivate a healthy business relationships.
    Featured Skill Telephone Handling
    Elementor
    Constant Contact
    Phone Communication
    Sales
    Customer Service
    Salesforce CRM
    Google Ads
    WordPress Multisite
    Administrative Support
    Data Entry
    Mailchimp Plugin
    Axiis
  • $7 hourly
    • 5.0/5
    • (1 job)
    "𝙔𝙤𝙪𝙧 𝙋𝙚𝙧𝙨𝙤𝙣𝙖𝙡 𝙏𝙖𝙨𝙠 𝙎𝙡𝙖𝙮𝙚𝙧 - Taking Care of Business, So You Don't Have To!" 🔥 The following is the list of services clients usually hire me for in and out of Upwork for the past decade: 🔥 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗮𝗻𝗱 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Overseeing and coordinating projects, implementing structured processes, monitoring progress, and ensuring timely completion of tasks. Creating SOP's for businesses 🔥 𝗗𝗮𝘁𝗮 𝗘𝗻𝘁𝗿𝘆 𝗮𝗻𝗱 𝗙𝗶𝗹𝗲 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Efficiently inputting and organizing data, ensuring accurate and structured records for easy retrieval and analysis. 🔥 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Organizing and managing email correspondence, handling incoming and outgoing messages, and maintaining an organized inbox. 🔥 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Effectively managing calendars, appointments, and scheduling activities to ensure optimal time utilization and avoid conflicts. 🔥 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Streamlining and optimizing workflows, identifying bottlenecks, and implementing efficient systems to enhance productivity and collaboration. 🔥𝙇𝙚𝙖𝙙 𝙂𝙚𝙣𝙚𝙧𝙖𝙩𝙞𝙤𝙣: Implementing strategies to identify and attract potential customers, nurturing leads, and facilitating the growth of a customer base through targeted marketing and outreach efforts. ● CRM 🔥Zoho 🔥Pipedrive 🔥Mago ● Tools and Apps 🔥Google Workspace 🔥Outlook 🔥Asana 🔥Trello 🔥Basecamp 🔥Podia 🔥Convertkit 🔥Mailshake 🔥Google Drive 🔥Dropbox 🔥Canva 🔥Calendy 🔥Slack 🔥SquareSpace 🔥Wix 🔥Amazon 🔥eBay 🟢Sounds like what you need? 👇👇👇3 quick steps 1️⃣Send me an Upwork message 2️⃣Click the green Schedule Meeting option 3️⃣Choose one for 15 minutes and I'll confirm a timeslot
    Featured Skill Telephone Handling
    Nextiva
    ClickUp
    Slack
    Scheduling
    Phone Communication
    File Management
    Personal Administration
    Project Management Support
    Calendar Management
    Email Communication
    Virtual Assistance
    Asana
    Email Support
    Administrative Support
    Customer Service
  • $13 hourly
    • 4.9/5
    • (4 jobs)
    Hi! My name is Mayette. I’ve been a Freelancer at Upwork for almost two years now, and I’m loving it! It’s amazing how a platform like this can help us showcase our skills and expertise to employers out there who need professional help for their businesses or companies. So if you need someone who can make your busy life easier, please let me help you! Let me give you a glimpse of my work credentials. I used to work for a Financial Planning company in Australia for almost 5 years. I’ve closely worked with Financial Advisers, Paraplanners, and Managers. I’ve learned a lot about investment and insurance-related tasks, honing my administrative skills. I've also worked for a moving company in Florida. I was an all-around employee doing executive assistant and administrative tasks. I had the opportunity to learn and explore new things while working closely with business owners. I recently completed a data entry job for a sales company located in Texas, USA. I got to improve my skills such as attention to detail, efficiency, and critical thinking. Currently, I work part-time for a health provider company in Australia. I do recruitment tasks such as managing paperwork for both applicants and employees, preparing contracts, email correspondence, and whole lot more. Tools and Platforms used: • Google suite • Zoom • Skype • Slack • Docusign • Dropbox • Salesforce • Square • Canva • Dubsado • Bambee • Moverbase • Homebase • Freshbyte • Deputy
    Featured Skill Telephone Handling
    Task Coordination
    Phone Communication
    Draft Correspondence
    File Maintenance
    Scheduling
    Google Calendar
    Google Workspace
    File Management
    Personal Administration
    Customer Service
    Virtual Assistance
    Executive Support
    Email Communication
    Data Entry
    Microsoft Excel
  • $15 hourly
    • 4.8/5
    • (12 jobs)
    * A goal-oriented person with attention to detail * With a positive attitude. * Well-versed in English, both written and spoken. * With a strong knowledge of MS Office. * 6+ years' customer support experience. * 4+ years' administrative assistant experience. * With a strong dedication to helping customers resolve issues and cultivating a positive company image. * Excel in both team environments and alone. * Excellent ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with customers.
    Featured Skill Telephone Handling
    Data Entry
    Customer Service
    Virtual Assistance
    Form Completion
    Draft Documentation
    Microsoft Office
    File Management
    Scheduling
    Phone Communication
    Email Communication
    Email Support
    Online Chat Support
  • $10 hourly
    • 5.0/5
    • (10 jobs)
    🙋🏼‍♀️ Why choose me over other Freelancers? I am versatile. I can quickly adjust to different situations. With my experiences, I successfully dealt with diverse customers with unique demands. I have a strong work ethic, I am a fast learner and I am very enthusiastic about my job. I believe that my motivation and commitment will ensure that I quickly become productive and valued member of the team. I am eager to work with you, to provide reliable, consistent and High-level customer experience. Please contact me, so we can discuss how we can work together to FULLY meet your business needs!
    Featured Skill Telephone Handling
    Customer Satisfaction
    Email Communication
    Phone Communication
    Personal Administration
    Data Entry
    Email Etiquette
    Customer Support
    Problem Solving
    Customer Service
    Email Support
    Online Chat Support
    Phone Support
  • $25 hourly
    • 5.0/5
    • (9 jobs)
    Let me help you add more value to your business. With more than 17 years of experience in multiple types of industries, from customer service, financial, administrative, sales, and technical accounts, you can utilize all my acquired skills and experiences to your advantage. Please feel free to contact me.
    Featured Skill Telephone Handling
    Phone Communication
    List Building
    Data Entry
    Scheduling
    Video Editing
    Word Processing
    Google Workspace
    Lead Generation
    Customer Service
    Document Management System
    Administrative Support
    Financial Audit
    Review or Feedback Collection
    Document Review
    Training
  • $5 hourly
    • 5.0/5
    • (5 jobs)
    I am Angelita Vallejo. I already have 7 years bpo experience taking inbound and outbound calls, emails and chats. I am very willing to be train and i can work in less supervision. I already have stable internet connection and a secured work place at home. I hope you will give me a little chance to be part of your company in the near future. Thanks, Angelita
    Featured Skill Telephone Handling
    Customer Service
    Content Moderation
    Phone Communication
    Email Communication
    Data Entry
    Communications
    Typing
    Phone Support
    Online Chat Support
    Inbound Inquiry
    Email Support
  • $5 hourly
    • 5.0/5
    • (12 jobs)
    I am a highly motivated and proactive multi-skilled Retail Marketing professional with 15 years of corporate experience and proven expertise in handling marketing functions, sales promotion, thematic events coordination and customer service management. Dedicated towards work, independent and a great team player, with the ability to work in a fast-paced offline or online working environment, I learned how to multitask and prioritize responsibilities to manage in achieving deadlines. I am equipped with excellent verbal and non-verbal communication, coordination, presentation, organizational, and computer skills. All of these abilities are significant components of a productive collaboration and lead to your business's success.
    Featured Skill Telephone Handling
    List Building
    Advertising
    Phone Communication
    Lead Generation
    Telemarketing
    Clerical Skills
    Administrative Support
    Customer Portal
    Loyalty Marketing
    General Office Skills
    Customer Support Plugin
    Sales & Marketing
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