Hire the best Call Center Agents in Dasmarinas, PH
Check out Call Center Agents in Dasmarinas, PH with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (2 jobs)
I work with passion in providing excellent customer service. I have 12 years of experience in the BPO-IT outsourcing industry. I started as an Agent made it as a Subject Matter Expert and an Incident Management Analyst. With all the years of experience, I learned proper customer engagement that will always result in a quality resolution to each customer's concern. This has been my weapon in making difficult customers to very satisfied ones. If I look like the best candidate for you, do not hesitate to reach out, and let's work together.Telephone Handling
Technical SupportCustomer ServicePhone CommunicationMicrosoft ExcelData EntryVirtual AssistanceCustomer SatisfactionHelpdeskEmail SupportEnglishOnline Chat Support - $12 hourly
- 5.0/5
- (4 jobs)
Hello, I'm Bryan, an accomplished Customer Service Representative with nearly 3 years of experience at Sprint/T-Mobile, the largest Telecommunication Company in the US. Additionally, I've worked with Streamlined Communications, a leading provider of Audio Conferencing, Collaboration, and Webcasting Solutions. In this role, I served as a Webcast Operator for prominent companies such as Twitter, Facebook, and Evertec. Furthermore, I have experience as a Sales Associate and Social Media Manager at Train Effective, a premier online football academy with over 2 million followers across various social media platforms. Train Effective has been featured in Forbes and other international media outlets. I am currently working as a Client Support Representative at Enhancify, an American fintech company that empowers over 3,000 contractors by partnering with top US banks. My skills include: Phone, Chat, and Email Support Customer Retention and Upselling Sales and Technical Support Order and Billing Support Troubleshooting and Admin Support Data Tracking and Paperwork Photo and Video Editing Social Media Account Management Proficiency in Excel and Google Docs-based reports Feel free to reach out to discuss how I can support your team!Telephone Handling
Online Chat SupportCustomer RetentionPhone CommunicationCustomer ServiceTechnical SupportChat & Messaging SoftwareCommunicationsNews WritingData EntryCustomer SatisfactionVirtual AssistanceCustomer Support Plugin - $10 hourly
- 4.7/5
- (5 jobs)
Let me take care of your customers just like I take care of the people that matters to me. Hi I’m Jeybee and I’ve been a customer service representative for more than eight years. Let’s talk!Telephone Handling
SalesforcePhone CommunicationCustomer ServiceCold CallingInstagram MarketingEmail CommunicationGoogle WorkspaceCustomer SupportAdministrative SupportData EntryOnline Chat SupportEmail SupportSocial Media Management - $8 hourly
- 4.5/5
- (7 jobs)
Looking for EXPERIENCED REAL ESTATE VIRTUAL ASSISTANT? 🔐💰Cost-Effective & Tech-Savvy ⚡💻High-Speed Internet & Equipment ⏱️👮Time Zone & Data Security Here are some of the things I can help you with: 🔥CUSTOMER SERVICE, CHAT, EMAIL, and SALES SUPPORT PRO 🔥PROPERTY MANAGEMENT, and REAL ESTATE SUPPORT TOOLS: Buildium, ClickUp, FreedomSoft, Google Workspace, Microsoft Office, Sales Force, Tenant Turner, and much more. OTHER SKILLS: 📑 Candidate Interview ☎️ Cold Calling ⌨️ Data Entry 📝 Administrative Support 📆 Calendar Management ✍️ Human Resource 🟢If you're ready to collaborate for success, here are the next steps: ① Send me an Upwork message ② Click the green Schedule Meeting Button ③ Choose one for 30 minutes and I'll confirm same slot Don't hesitate to HIRE ME. *wink Message me, and let's work together!Telephone Handling
Google DocsReal Estate MarketingTask CoordinationSchedulingEmail SupportAdministrative SupportCommunication SkillsVirtual AssistanceCustomer ServiceProperty ManagementPhone CommunicationGeneral Office SkillsReal Estate Virtual AssistanceFile DocumentationCustomer Support - $10 hourly
- 3.7/5
- (13 jobs)
Hello, I’m Pam, a dedicated executive virtual assistant with extensive market knowledge and a passion for delivering exceptional client service. With a proven track record in assisting businesses to achieve their goals, I bring a blend of expertise in sales strategies, client relationship management, and administrative efficiency. Throughout my career, I have demonstrated a strong commitment to understanding market dynamics and adapting strategies to meet client needs effectively. If you're searching for someone eager to collaborate closely with you to grow your company, I am the ideal candidate. My portfolio not only showcases my diverse work experiences across various industries but also highlights my ability to deliver measurable results as a freelancer. I am ready to leverage my skills and experience to contribute to your success and exceed your expectations.Telephone Handling
Appointment SettingSchedulingCustomer ServiceCold CallingLead GenerationSalesPhone CommunicationTelemarketingReal Estate - $7 hourly
- 5.0/5
- (2 jobs)
Do you want to build trust with your customers' through service satisfaction? HIRE ME! Add me to your team, I'll make sure to give your customers an AMAZING customer experience. 😉 Let me tell you why your search stops here --- WITH ME. A former International Seafarer for several years, I've worked with people from different countries with distinct accent, personality & culture. Worked as a Customer Service Expert for Metro By T-Mobile, entrusted with the following duties and responsibilities, but not limited to: ✅ In charge of handling customer questions and concerns in a timely and professional manner. ✅ Maintaining a positive, empathetic, and professional willing to help attitude toward customers at all times. ✅ Versatile in handling different concerns: ⚡️ Account Creation ⚡️ Product and service information ⚡️ Billing statement and processing of payments ⚡️ Troubleshooting ⚡️ Account suspension/cancellation and Customer Retention ✅ Properly note customer’s account regarding the reason for the call and the actions taken. ✅ Promote company’s products and services to customers with great conviction to company's branding. Excellent Service, Commitment and Dedication are the key attributes I can commit to you. Let's team up and grow together! I'm just one message away. 💬 Cheers, JohnTelephone Handling
Email SupportEmail CommunicationZendeskGoogle WorkspaceCanvaPhone CommunicationOnline Chat SupportCustomer SupportCustomer ServiceSocial Media ManagementPhoto EditingData EntryComputer SkillsCommunication Skills - $8 hourly
- 4.5/5
- (6 jobs)
I am an experienced customer service professional with a proven track record of success in providing high-quality customer support. I have experience working in fast-paced call center environments and providing email and live chat support. I am skilled in conflict resolution and problem-solving, and I am able to de-escalate difficult situations. I am also able to build strong relationships with customers and am able to understand their needs and concerns. I am available to work on projects full-time or part-time and am excited to bring my skills and experience to your customer service team.Telephone Handling
Answered TicketPhone CommunicationOrder FulfillmentCustomer Relationship ManagementEnglish TutoringShopifyTechnical SupportCustomer ServiceCustomer Support PluginInbound InquiryOnline Chat SupportEmail Support - $6 hourly
- 4.9/5
- (82 jobs)
I bring 7 yrs of solid full-cycle recruiting experience, specializing in Travel Nursing, Allied, and other Healthcare requisitions. I have full-paid subscriptions to job boards such as INDEED, Vivian, LinkedIn Recruiter, Zip Recruiter, Career Builder, and Monster. I have successfully placed a diverse range of candidates from entry-level to executive positions, helping startups to Fortune 500 companies across different industries. As a highly proactive recruiter with a proven track record of efficiently filling highly specialized positions, I excel at identifying qualified candidates with an impressive average turn-around time of 32 hours. With my expertise, candidates are placed in permanent positions within 30 days, ensuring a swift and seamless recruitment process. I am now a full-time freelancer and can work U.S. business hours.Telephone Handling
SourcingCold CallingStaffing NeedsResumeAdministrative SupportLead GenerationMicrosoft OfficeVirtual AssistancePhone CommunicationHealthcareRecruitingCandidate SourcingIT RecruitingResume ScreeningHR & Business ServicesCandidate ManagementStaff Recruitment & ManagementCandidate Interviewing - $7 hourly
- 4.6/5
- (2 jobs)
I am a customer service expert with 12 years of professional experience. My knowledge, expertise, and experience, in my opinion, will contribute enough to your business. I've been using competitive measures, which put a strong emphasis on customer happiness. I can help with the following: 1. Data entry, email management, and calendar administration are examples of basic administrative tasks. 2. Customer service, which includes order taking, escalations, and other services, is available by email and chat. 3. Accountant/Bookkeeper: Manage finances, gather data for compilation, analysis, and reporting. 4. Calls made both inside and outside for selling, billing, monitoring, engaging, etc. 5. Tiktok and Facebook ads, content production, and lead generation are all examples of social media marketing. Jobs that are not listed here are nonetheless conceivable. I can work alone and am really motivated to learn everything.Telephone Handling
Email CommunicationCustomer SatisfactionTechnical SupportCustomer SupportPhone CommunicationCustomer ServiceEnglishEmail SupportSocial Media MarketingSocial Media Marketing Strategy - $7 hourly
- 5.0/5
- (3 jobs)
Customer Care support with 8 years of experience in a fast-paced customer service environment. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes. With the help of my previous teams, I honed my abilities in accurately inputting and managing large volumes of data. I am proficient in using various data entry tools and software and property management tools, such as Microsoft Excel and Google Sheets for data entry, Hostify, Asana, Guesty, Plentific, Hubspot, Trello, front and booking platform extranets for property management, and I have a keen eye for identifying errors and inconsistencies to ensure data integrity. What sets me apart is my exceptional organizational skills and ability to multitask effectively. I am highly detail-oriented and have a proven track record of meeting strict deadlines while maintaining the highest level of accuracy. I am comfortable working independently or as part of a team, and I possess strong communication skills, which enable me to collaborate effectively with colleagues and stakeholders. I am confident and enthusiastic about the opportunity to contribute to an organization and help streamline data management processes, ensuring optimal efficiency and accuracy.Telephone Handling
Software MaintenanceCustomer ServiceCustomer RetentionCustomer SupportVirtual AssistancePhone CommunicationActive ListeningMultiple Email Account ManagementCorporate MaintenanceSocial ListeningTechnical SupportTeam ManagementEmail Support - $6 hourly
- 4.8/5
- (4 jobs)
Have a good intra-personal skill to be able to effectively discharge the duty. Possessed discipline, patience, humility, team spirit and a good sense of humor. Able to communicate fluently in the language of the people. Good in negotiating and striking deals with the customer. Able to listen with raft attention and clearly understand the needs, concerns or complaints of the customer before offering a solution.Telephone Handling
Phone CommunicationCustomer ServiceSlackRefund ProcessingCustomer ExperienceCustomer SupportTechnical SupportZendeskEmail SupportOnline Chat Support - $5 hourly
- 5.0/5
- (1 job)
Qualification Summary: * Suggesting good training and evaluation developing employee's performance to be more productive. * Was in charged in developing talents and agents in production * Responsible for intra day to make sure KPI's met clients demand * Good in written and verbal communication both in Filipino and English oriented. * Competent. Computer literate and fast adaptivity on system/ software to be used at production. * Exposed in telecommunications environment handled sales and technical accounts with supervisory level.Telephone Handling
Technical SupportPhone CommunicationCustomer Service - $5 hourly
- 5.0/5
- (1 job)
PROFILE I was born and raised in Cavite, and I consider myself to be creative, enthusiastic, adaptable, diligent, rapid learner, and able to handle a variety of jobs on a regular basis. I love to look at art. I'm eager to study anything that may advance my development.Telephone Handling
Phone CommunicationCustomer Service - $35 hourly
- 0.0/5
- (0 jobs)
CAREER OBJECTIVE Looking to improve and expand my knowledge and to establish an employment with a company which will utilize or learn my skills as a customer service worker.Telephone Handling
Phone CommunicationServerCustomer Service - $500 hourly
- 0.0/5
- (0 jobs)
SPECIAL SKILLS: Maintained high standards of customer service during high-volume, fast-paced operations Communicated clearly and positively with coworkers and management Followed procedures for safe food preparation, assembly, and presentation Resolved complaints promptly and professionally Assisted management with inventory control and stock orderingTelephone Handling
ServerAssemblerFoodFood PatternPhone CommunicationCustomer Service - $5 hourly
- 4.6/5
- (1 job)
Knowledgeable and dedicated customer service professional with extensive PROFILE experience in BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.Telephone Handling
Phone CommunicationTechnical SupportCustomer Service - $20 hourly
- 5.0/5
- (6 jobs)
I am an exceptionally organized, detail-oriented, and self-motivated individual with a proven ability to strategize, prioritize, and efficiently manage multiple tasks, even in high-pressure situations. My flexibility and analytical mindset, combined with a keen eye for details, enable me to synthesize and edit information effectively to achieve overarching objectives. In addition to these qualities, I have honed my skills as a Virtual Assistant, making me proficient in managing a wide range of administrative tasks. This includes scheduling, email management, data entry, and more, all while maintaining a high level of accuracy and attention to detail. I am well-versed in effectively supporting executives and teams in a remote work setting, ensuring seamless communication and task execution. My experience in customer communication spans phone, email, and chat interactions, and I have leveraged this expertise to provide exceptional customer support and engagement. Furthermore, my two years of experience in telemarketing have enhanced my interpersonal and sales skills, enabling me to effectively engage with clients and prospects. I am eager to bring my organizational prowess and virtual assistance skills to your team, where I am enthusiastic about contributing to your success while continuously expanding my knowledge and capabilities.Telephone Handling
Administrative SupportLeadership SkillsPhone SupportMicrosoft OfficeEmail SupportLinkedIn Lead GenerationManagement SkillsEmail MarketingOnline Chat SupportPhone CommunicationMicrosoft ExcelData MiningSales & Marketing - $15 hourly
- 5.0/5
- (2 jobs)
Engaged and Organized Individual with 10 years of Customer Service Management + Majority in Leadership Role 3 things: Adaptability | Consistency | Commitment; Customer Experience Field Supported: Customer Service Technical Support Sales (Hard Sell, Resell and Upsell) Billing Management Account Management Escalation/Complaints Lead Handling Quality and Training Line of Businesses handled: Insurance TeleCommunication Outsourcing for Start-Ups Retail Real Estate Technology IndustryTelephone Handling
SalesPhone CommunicationCustomer SupportCommunication EtiquetteInterpersonal SkillsProduct KnowledgeEmail CommunicationAdministrative SupportTelemarketingEmail SupportOnline Chat SupportPhone Support - $6 hourly
- 0.0/5
- (2 jobs)
Experienced Customer Service Representative | 5 Years in BPO Looking for a skilled customer service professional with 5 years of BPO experience? I specialize in delivering efficient, empathetic support that enhances customer satisfaction and loyalty. Highlights of my expertise: Resolving inquiries and complaints across phone, email, and live chat. Providing technical support and detailed product/service information. Excelling in fast-paced environments while adhering to company protocols. With proven success in improving metrics like response time and customer satisfaction, I bring strong communication skills, attention to detail, and CRM proficiency to every interaction. Let’s connect to discuss how I can elevate your customer support!Telephone Handling
Phone SupportPhone CommunicationSalesCommunication SkillsTechnical AnalysisIn-App SupportSmartphoneCryptocurrencyEmail CommunicationAnswered TicketFinancial AnalysisReal EstateOnline Chat Support - $5 hourly
- 0.0/5
- (0 jobs)
PROFILE EDUCATION To obtain a career that will allow me to grow individually. Has a background on customer service and technical support. Capable on different shifts. Emilio Aguinaldo College-Manila 2013 - 2016 BS PharmacyTelephone Handling
Customer ServiceTechnical SupportPhone CommunicationMicrosoft Outlook - $10 hourly
- 5.0/5
- (2 jobs)
Hi, I'm Ann! Sales and Customer Service Specialist for more than six years now, with expertise in Sales, Appointment Setting, Billing, General Inquiries, Technical and Retention Department. Whether it’s telco or nontelco, I can help you with that! dealing with unhappy customers, answering complex billing and general inquiries, doing technical troubleshooting, setting appointments, or soft or hard selling? I'm at your service! - I'm experienced in using different tools like CRM, RIO, OPUS, Edge, Admin, Avaya, Five9, Zendesk, and Slack and very much willing to undergo any pieces of training that your company offers - I've received awards with my previous accounts and current clients and look forward to being an asset to your company! - I would like to create a good name in the world of freelancing, and I am super excited to offer my service and expertise to you! - I promise to give my best if you're going to give me a chance to be part of your team! - I'm open to your questions, please feel free to contact me, thank you!Telephone Handling
Appointment SettingCentral Reservation SystemsChat SetupEmailAppointment SchedulingSalesforce CRMTechnical DocumentationSalesSales OperationsTechnical SupportPhone CommunicationCustomer SatisfactionCustomer SupportCustomer ServiceInbound Inquiry - $9 hourly
- 0.0/5
- (0 jobs)
Throughout the years, I've been mainly enticed with the idea of working with other people to achieve a common goal. I make my success the success of other people around me.Telephone Handling
Customer ExperienceTechnical SupportPhone Communication - $5 hourly
- 0.0/5
- (0 jobs)
I've been in a BPO Company for more than 5 Years now. Different line of businesses such as Customer Service, Technical Support, Advance Technical Support, Retail and now a Customer Success Specialist. I wanna try and learn new things and earn more as well. I've known some friend of mine about VA or Virtual assistance and I wanna be a part of it.Telephone Handling
Outbound SalesPhone CommunicationTechnical SupportBPO Call Center - $5 hourly
- 0.0/5
- (1 job)
Looking for EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE? 🔐💰Cost-Effective & Tech-Savvy ⚡💻High-Speed Internet & Equipment ⏱️👮Time Zone & Data Security Here are some of the things I can help you with: 🔥CUSTOMER SERVICE 🔥TECHNICAL SUPPORT 🔥COLD CALLING 🔥SALES 🔥RETAIL TOOLS: Slack, Atlas, Samson, Teams, Google Workspace, Microsoft Office, and much more. 🟢If you're ready to collaborate for success, here are the next steps: ① Send me an Upwork message ② Click the green Schedule Meeting Button ③ Choose one for 30 minutes and I'll confirm same slot Don't hesitate to HIRE ME. *wink Message me, and let's work together!Telephone Handling
B2B MarketingB2C MarketingCustomer Relationship ManagementTechnical SupportCustomer ExperiencePhone CommunicationData EntryCommunicationsCold CallingCustomer EngagementCustomer SupportCustomer ServiceCustomer CareSalesPhone Support - $20 hourly
- 0.0/5
- (0 jobs)
• I am an experienced customer service representative skilled in conflict resolution and meeting client needs. I have worked in various industries, including healthcare and telecommunications. • I can take notes during meetings, edit documents, conduct research, make phone calls, and perform other tasks. • I am a young, self-motivated individual who is looking to help others by becoming a virtual assistant. With experience using Microsoft Office, Excel, and Word. I take the initiative in communication to offer valuable insights and promote improved communication.Telephone Handling
Microsoft ExcelComputer SkillsPhone CommunicationTechnical SupportCustomer Service - $5 hourly
- 0.0/5
- (0 jobs)
A flexible and adaptable professional with a diverse background, including experience as a Secretary to the Finance Manager, managing schedules, financial documents, and coordinating meetings. Transitioned to the role of Admin Assistant in the Business Development and Marketing division, where responsibilities expanded to include conducting market research, organizing events, preparing detailed reports, and supporting client relationships. Additionally, has experience as a Customer Service Representative in an online casino, honing skills in customer interaction, problem-solving, and ensuring client satisfaction. Skilled in handling various administrative tasks, maintaining efficient calendars, and improving workflows. Thrives in fast-paced environments by staying organized, adapting to changing needs, and contributing to the achievement of team goals.Telephone Handling
Email CommunicationCustomer SupportMultitaskingActive ListeningCommunication SkillsPhone CommunicationTechnical SupportCustomer ServiceOnline Chat Support - $5 hourly
- 0.0/5
- (1 job)
Noel A. Reyes | Customer Service Expert 🌟 Welcome to My Upwork Profile! Hello there! I'm Noel A. Reyes, a seasoned professional with a unique blend of experiences in the BPO industry for 6 years and the cruise line industry for 10 years. Although I'm an undergraduate of Bachelor of Science in Marine Transportation, my journey has equipped me with versatile skills that extend beyond the maritime realm. ✨ Professional Background: With a rich background in customer service, I excel in both inbound and outbound communication, email support, and escalations. My extensive experience has honed my skills in navigating various CRM tools, including Salesforce, SAP, Genesys, Avaya, Slack, Citrix, and more. 🔧 My Expertise: Inbound and Outbound Customer Service Email Support and Escalations Proficient in CRM Tools: Salesforce, SAP, Genesys, Avaya, Slack, Citrix, and more 🎵 Personal Interests: Beyond my professional life, I have a deep love for music, a passion for cooking, and an enthusiasm for motorcycles. This diversity not only makes me a well-rounded individual but also enhances my creativity and adaptability in any role. 💼 Why Choose Me: 16 years of combined experience in BPO and cruise line industries. Efficient and effective communication using various CRM tools. Passionate about delivering exceptional service in every role. 🌐 Let's Connect: I'm eager to bring my skills and passion to your project. Whether it's handling customer interactions or contributing creatively, I'm ready to discuss how I can add value to your team. 📧 Contact Me: Feel free to reach out, and I'll respond promptly. I look forward to the opportunity to collaborate with you and make a positive impact on your project.Telephone Handling
Amazon Workspace AdministrationSAPQuickBooks EnterpriseSalesforceAvayaCitrixPhone CommunicationCustomer Service Want to browse more freelancers?
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