Hire the best Call Center Agents in Dasmarinas, PH

Check out Call Center Agents in Dasmarinas, PH with the skills you need for your next job.
  • $8 hourly
    I am an experienced customer service professional with a proven track record of success in providing high-quality customer support. I have experience working in fast-paced call center environments and providing email and live chat support. I am skilled in conflict resolution and problem-solving, and I am able to de-escalate difficult situations. I am also able to build strong relationships with customers and am able to understand their needs and concerns. I am available to work on projects full-time or part-time and am excited to bring my skills and experience to your customer service team.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Answered Ticket
    Phone Communication
    Order Fulfillment
    Customer Relationship Management
    English Tutoring
    Shopify
    Technical Support
    Customer Service
    Customer Support Plugin
    Inbound Inquiry
    Online Chat Support
    Email Support
  • $8 hourly
    I work with passion in providing excellent customer service. I have 12 years of experience in the BPO-IT outsourcing industry. I started as an Agent made it as a Subject Matter Expert and an Incident Management Analyst. With all the years of experience, I learned proper customer engagement that will always result in a quality resolution to each customer's concern. This has been my weapon in making difficult customers to very satisfied ones. If I look like the best candidate for you, do not hesitate to reach out, and let's work together.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Customer Service
    Phone Communication
    Microsoft Excel
    Data Entry
    Virtual Assistance
    Customer Satisfaction
    Helpdesk
    Email Support
    English
    Online Chat Support
  • $12 hourly
    Hi, I'm Bryan. I am an experienced Customer Service Representative with nearly 3 years of experience at the largest Telecommunication Company in the US, Sprint/T-Mobile. Additionally, I have worked with Streamlined Communications, a leading provider of Audio Conferencing, Collaboration, Webcasting, Virtual Events, and Streaming Solutions in the US. In this role, I served as a Webcast Operator for prominent companies such as Twitter, Facebook, Evertec, Ameresco, and others. Furthermore, I have worked as a Sales Associate at Train Effective, a company offering a tailored online football academy accessible through a mobile app, Elite program, and In-residence training camps. With over 2 million followers across TikTok, Instagram, YouTube, and Snapchat, Train Effective has been featured in Forbes, FourFourTwo, SPORTBible, and various international media outlets. I have skills in: - Phone Support -Chat Support -Customer Service -Customer Retention - Upselling - Sales - Technical Support -Email Support -Order Support - General Care - Billing and Finance Support - Troubleshooting - Admin Support - Data Tracking - Paper Works - Excel and Google Docs- based reports
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Online Chat Support
    Customer Retention
    Phone Communication
    Customer Service
    Technical Support
    Chat & Messaging Software
    Communications
    News Writing
    Data Entry
    Customer Satisfaction
    Virtual Assistance
    Customer Support Plugin
  • $7 hourly
    Customer Care support with 7 years of experience in a fast-paced customer service environment. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes. With the help of my previous teams, I honed my abilities in accurately inputting and managing large volumes of data. I am proficient in using various data entry tools and software and property management tools, such as Microsoft Excel and Google Sheets for data entry, Hostify, asana, plentific, front and booking platform extranets for property management, and I have a keen eye for identifying errors and inconsistencies to ensure data integrity. What sets me apart is my exceptional organizational skills and ability to multitask effectively. I am highly detail-oriented and have a proven track record of meeting strict deadlines while maintaining the highest level of accuracy. I am comfortable working independently or as part of a team, and I possess strong communication skills, which enable me to collaborate effectively with colleagues and stakeholders. I am confident and enthusiastic about the opportunity to contribute to an organization and help streamline data management processes, ensuring optimal efficiency and accuracy.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Software Maintenance
    Active Listening
    Multiple Email Account Management
    Corporate Maintenance
    Social Listening
    Technical Support
    Team Management
    Email Support
  • $10 hourly
    I am a seasoned customer service representative adept at managing diverse customer interactions. My primary objective is to foster customer loyalty by delivering exceptional service and addressing needs with professionalism and empathy. 😉 Let’s talk!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Salesforce
    Phone Communication
    Customer Service
    Cold Calling
    Instagram Marketing
    Email Communication
    Google Workspace
    Customer Support
    Administrative Support
    Data Entry
    Online Chat Support
    Email Support
    Social Media Management
  • $7 hourly
    Do you want to build trust with your customers' through service satisfaction? HIRE ME! Add me to your team, I'll make sure to give your customers an AMAZING customer experience. 😉 Let me tell you why your search stops here --- WITH ME. A former International Seafarer for several years, I've worked with people from different countries with distinct accent, personality & culture. Worked as a Customer Service Expert for Metro By T-Mobile, entrusted with the following duties and responsibilities, but not limited to: ✅ In charge of handling customer questions and concerns in a timely and professional manner. ✅ Maintaining a positive, empathetic, and professional willing to help attitude toward customers at all times. ✅ Versatile in handling different concerns: ⚡️ Account Creation ⚡️ Product and service information ⚡️ Billing statement and processing of payments ⚡️ Troubleshooting ⚡️ Account suspension/cancellation and Customer Retention ✅ Properly note customer’s account regarding the reason for the call and the actions taken. ✅ Promote company’s products and services to customers with great conviction to company's branding. Excellent Service, Commitment and Dedication are the key attributes I can commit to you. Let's team up and grow together! I'm just one message away. 💬 Cheers, John
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Email Support
    Email Communication
    Zendesk
    Google Workspace
    Canva
    Phone Communication
    Online Chat Support
    Customer Support
    Customer Service
    Social Media Management
    Photo Editing
    Data Entry
    Computer Skills
    Communication Skills
  • $6 hourly
    My goal is to provide my clients with high-quality service while fully utilizing and developing my skills. I take assigned tasks seriously and deliver services that meet or surpass the objectives. I am a highly driven individual who is eager to learn and improve my skills. I'd like to find a challenging position that would allow me to use my talents and experience to exceed clients' expectations while consistently delivering cost-effective, high-quality output in a timely manner. I have an extensive experience as a Technical Support Representative and Customer Service. I only started freelancing in the year 2021 but I've been in the customer service industry for more than 5 years. General Skills Overview: * CUSTOMER SERVICE - PHONE, CHAT, EMAIL * ONLINE BOOKING/ ONLINE BUSINESSES * TECHNICAL SUPPORT REPRESENTATIVE * APPOINTMENT SETTING * HEALTH INSURANCES * ZENDESK *SHOPIFY *SALESFORCE * EMAIL MARKETING *TYPING SPEED: 40-60 WPM
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Communication Skills
    Administrative Support
    Email Communication
    Microsoft Office
    Scheduling
    Customer Service
    Data Entry
    Time Management
    Graphic Design
    Phone Communication
    Customer Support
  • $15 hourly
    Engaged and Organized Individual with 10 years of Customer Service Management + Majority in Leadership Role 3 things: Adaptability | Consistency | Commitment; Customer Experience Field Supported: Customer Service Technical Support Sales (Hard Sell, Resell and Upsell) Billing Management Account Management Escalation/Complaints Lead Handling Quality and Training Line of Businesses handled: Insurance TeleCommunication Outsourcing for Start-Ups Retail Real Estate Technology Industry
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Sales
    Phone Communication
    Customer Support
    Communication Etiquette
    Interpersonal Skills
    Product Knowledge
    Email Communication
    Administrative Support
    Telemarketing
    Email Support
    Online Chat Support
    Phone Support
  • $50 hourly
    QUALIFICATION SUMMARY * Communication : remain cool during heated exchanges with irate customer and reach peaceful resolution * Efficient : trained well at handling various calls on a daily basis, while consistently resolving client issue in a short time span * Skilled : process exceptional customer service skills, with customers regularly commending on received support * Bilingual: Tagalog - Native; English - Conventional; able to provide clear customer service in both languages. RELEVANT SKILLS Customer Service * Handle 50+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customer satisfaction and retention. * Memorized all company products and services to be able to answer all customer questions quickly and efficiently, and make relevant upsells. - Doing outbound calls for new customer Technical * Receive sources data such as customer 's name, address, phone number, credit card
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Customer Service
    Phone Communication
    Customer Satisfaction
    Tech & IT
    Customer Feedback Documentation
  • $5 hourly
    Qualification Summary: * Suggesting good training and evaluation developing employee's performance to be more productive. * Was in charged in developing talents and agents in production * Responsible for intra day to make sure KPI's met clients demand * Good in written and verbal communication both in Filipino and English oriented. * Competent. Computer literate and fast adaptivity on system/ software to be used at production. * Exposed in telecommunications environment handled sales and technical accounts with supervisory level.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $40 hourly
    I'm an IT professional experienced in IT Service Management. -Professional IT Service Desk Manager/Analyst (Certified). -6 years of experience working on customer service work environment (Leads a team of disciplined certified service desk-support team. -Experienced working within ITIL Framework and SDI Service Desk Standards.(Certified ITIL 4) -Strong background on various ITSM Tools such as ManagedEngine, Oracle Service Cloud, etc. -Strong focus on customer satisfaction, process development and improvement.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Email Communication
    Customer Service
    Microsoft Office
    Client Management
    Operations Management Software
    Strategic Plan
    IT Service Management
    ITIL
    Information Technology
    IT Support
    End User Technical Support
    Technical Support
  • $35 hourly
    CAREER OBJECTIVE Looking to improve and expand my knowledge and to establish an employment with a company which will utilize or learn my skills as a customer service worker.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Server
    Customer Service
  • $5 hourly
    Worked as a Customer Service Representative at a call center for eBay and Uber Can fluently speak the English language Has enough experience with Phone, Email and Chat Support Can handle general administrative tasks such as data entry, file management, auditing and reporting, etc. A multi-tasker, problem solver and can work under pressure A team player, goal oriented and fast learner
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Chat & Messaging Software
    Administrative Support
    Customer Service
    Email Support
    Data Entry
    Phone Communication
  • $20 hourly
    I am an exceptionally organized, detail-oriented, and self-motivated individual with a proven ability to strategize, prioritize, and efficiently manage multiple tasks, even in high-pressure situations. My flexibility and analytical mindset, combined with a keen eye for details, enable me to synthesize and edit information effectively to achieve overarching objectives. In addition to these qualities, I have honed my skills as a Virtual Assistant, making me proficient in managing a wide range of administrative tasks. This includes scheduling, email management, data entry, and more, all while maintaining a high level of accuracy and attention to detail. I am well-versed in effectively supporting executives and teams in a remote work setting, ensuring seamless communication and task execution. My experience in customer communication spans phone, email, and chat interactions, and I have leveraged this expertise to provide exceptional customer support and engagement. Furthermore, my two years of experience in telemarketing have enhanced my interpersonal and sales skills, enabling me to effectively engage with clients and prospects. I am eager to bring my organizational prowess and virtual assistance skills to your team, where I am enthusiastic about contributing to your success while continuously expanding my knowledge and capabilities.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Administrative Support
    Leadership Skills
    Phone Support
    Microsoft Office
    Email Support
    LinkedIn Lead Generation
    Management Skills
    Email Marketing
    Online Chat Support
    Phone Communication
    Microsoft Excel
    Data Mining
    Sales & Marketing
  • $8 hourly
    I'm a freelancer with experience in customer service, data entry and virtual assistance. Whether you need a phone, chat or email support - I can help! I’m experienced in Microsoft Office tools, Google and Social Media apps. Regular communication is really important to me, so let’s keep in touch!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Scheduling
    Phone Support
    Phone Communication
    Zendesk
    Email Support
    Customer Support
    Technical Support
    Healthcare
    Appointment Setting
    Helpdesk
    Data Entry
    Communication Skills
    Active Listening
    Microsoft Office
    Customer Service
  • $6 hourly
    Have a good intra-personal skill to be able to effectively discharge the duty. Possessed discipline, patience, humility, team spirit and a good sense of humor. Able to communicate fluently in the language of the people. Good in negotiating and striking deals with the customer. Able to listen with raft attention and clearly understand the needs, concerns or complaints of the customer before offering a solution.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Service
    Slack
    Refund Processing
    Customer Experience
    Customer Support
    Technical Support
    Zendesk
    Email Support
    Online Chat Support
  • $10 hourly
    Hi, I'm Ann! Customer Service Specialist for almost six years, with experience in Billing, General Inquiries, Technical, Retention and Sales Departments. Whether it’s telco or non telco, I can help you with that! dealing with not so happy customers, answering complex billing, general inquiries, doing technical troubleshooting, appointment setting, or soft and hard selling? I'm at your service! - I'm experienced in using different tools like CRM, RIO, OPUS, Edge, Admin, Avaya, Five9, Zendesk, Slack and very much willing to undergo any pieces of training that your company offers - I've received awards with my previous accounts and with my current client and looking forward to be an asset to your company! - I would like to create a good name in the world of freelancing and I am super excited to offer my service and expertise to you! - I promise to give my best if you're going to give me a chance to be part of your team! - I'm open to your questions, please feel free to contact me, thank you!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Central Reservation Systems
    Appointment Scheduling
    Salesforce CRM
    Technical Documentation
    Sales
    Sales Operations
    Technical Support
    Phone Communication
    Customer Satisfaction
    Customer Support
    Customer Experience
    Customer Service
    Inbound Inquiry
  • $9 hourly
    Throughout the years, I've been mainly enticed with the idea of working with other people to achieve a common goal. I make my success the success of other people around me.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Customer Experience
    Technical Support
    Phone Communication
  • $5 hourly
    OBJECTIVE Seeking a position where skills, ability and experience will add value. Flexible and highly motivated.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Cold Calling
    Customer Satisfaction
    Technical Support
    Smartphone
    Customer Support
    Outbound Sales
    Phone Communication
    Sales
    Business Management
    Management Skills
    Customer Service
    Business
    Inbound Marketing
    Invoicing
    Email Support
  • $5 hourly
    I've been in a BPO Company for more than 5 Years now. Different line of businesses such as Customer Service, Technical Support, Advance Technical Support, Retail and now a Customer Success Specialist. I wanna try and learn new things and earn more as well. I've known some friend of mine about VA or Virtual assistance and I wanna be a part of it.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Outbound Sales
    Phone Communication
    Technical Support
    BPO Call Center
  • $7 hourly
    I am a focused virtual assistant with top-notch organizational and customer service abilities. I'm eager to manage clerical and administrative tasks from afar to boost productivity and offer topnotch virtual service. I pay close attention to detail, and I can manage several things at once. And to engage in professional job where I may put my knowledge, abilities, and experiences to use in support of the organization's objectives and to further my career.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Leadership Training
    Leadership Skills
    Server
    Computer
    Phone Communication
    Technical Support
    Cold Calling
    Customer Service
  • $15 hourly
    Hi Good day! I am a reliable assistant. I am a experienced customer service and company advisor in many aspect. I can do transcription, data entry , data analytics , payroll , digital marketing and customer relations. I can also be an advisor for customer service and marketing strategy. I can help my clients by having satisfaction from the company and the customer and doing my job more efficient and reliable. I can work anytime depends on the client needs aligned in the client perspective. Please see other skills and specialization below: - Customer Service - Excel - Transcribing - Data entry - digital marketing - Microsoft Office Kindly send me a message so that we can talk about the business and projects. Thanks, DON ADAM SENA
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Virtual Assistance
    Sales
    Microsoft Advertising
    Audio Transcription
    Server
    Phone Communication
    Technical Support
    Customer Service
  • $9 hourly
    ✅Passion for Building Client Connections: • Building long-lasting client connections through creative problem-solving. • Efficient communication across various media. ✅Customer Service Expertise: • Years of expertise in providing outstanding customer service. • Handling both inbound and outbound communications with clients (internal and external). ✅Multichannel Communication Skills: • Skilled at offering help through various channels: o Chat o Email o Web forms o Phone calls o Community spaces ✅Developing educational resources inside knowledge bases. • Providing helpful tactics for client self-help and advancement. ✅Commitment to Excellence: • Committed to providing excellent customer service. • Always delivering solutions and support of the highest caliber.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Cold Calling
    Data Entry
    Phone Communication
    Email Support
    Customer Service
  • $6 hourly
    I've been working as a technical support representative for almost 14 years now. I started as a technical help desk for AT&T U-verse. We provided internet, VoIP and IPTV basic troubleshooting. We helped our customers with internet connectivity issues, no dial tone issues and no signal on the TV. I also worked as a pre-sales engineer for Ingram Micro and was part of the Software and Peripherals Team. We assisted small & medium businesses with their IT related requests. We provided IT products depending on our customers' business needs. We helped our clients in expanding their businesses by providing excellent customer service. With my current employer, I've been with the company for 9 years and I was a Senior Customer Support Executive (Technical) before getting promoted to a Technical Specialist. I have been consistent with my stats as well as maintaining a good relationship with my peers. I am considered as one of the top representatives in our department and I am a highly trainable individual.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Customer Service
    Customer Support
    Email Support
    Online Chat Support
    Salesforce CRM
    Salesforce
    CRM Software
    Phone Communication
    Technical Support
    Tech & IT
  • $5 hourly
    Filipino An aspiring Virtual Assistant/ Customer Service Representative aiming to provide assistance and excellent service to clients. Seeking for a better opportunity to showcase my valuable skills and contribute the best to the company.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Microsoft Excel
    Microsoft Word
    Customer Service
  • $10 hourly
    Welcome to my Upwork profile! I am a seasoned Sales Professional and Customer Relationship Expert with a diverse background in outbound sales, lead generation, and customer service across digital marketing, software/legal services, and telecommunications industries. My hands-on experience with high-profile campaigns and customer-centric roles has equipped me with the finesse required to excel in competitive sales environments and to deliver top-tier customer support. At FMO Media, a digital marketing firm in the USA, I thrived as a Sales Development Representative, conducting high-volume outbound cold calls and meticulously crafting email outreach campaigns. My ability to generate and qualify leads through diligent research and the strategic use of tools like LinkedIn contributed to a substantial pipeline of potential clients. My adept use of CRM systems ensured that all prospect interactions were meticulously recorded and accessible, fostering team collaboration and efficiency. In my role with Reliasourcing Inc. in the Philippines, I not only met but exceeded monthly sales targets by an impressive 20%, thanks to my robust outbound sales strategies and compelling communication. I spearheaded the establishment of the Retention and Renewals Department, enhancing customer lifetime value through proactive engagement and personalized service offerings. As an Account Associate for VXI Global Holdings, working on the AT&T Account, I upheld the highest standards of customer service and sales support, effectively resolving client inquiries and complaints. My consistent performance in upselling and my dedication to building rapport contributed to sustained customer loyalty and satisfaction. My technical proficiency was showcased in my role as a Technical Support Representative for Alorica, servicing the T-Mobile Account. Here, I not only reduced support calls through proactive solutions but also was promoted to acting Associate Operations Supervisor, where I honed my leadership skills, training new hires, and refining call performance across the board. I bring to your project a unique blend of persuasive salesmanship, strategic market analysis, and a steadfast commitment to customer satisfaction. My proactive approach to learning and adapting to new challenges, coupled with my collaborative nature, makes me an excellent fit for clients seeking a dedicated and versatile professional to drive their sales and customer engagement efforts. I am excited to bring my rich experience, strategic mindset, and resilient spirit to your team. Let's work together to achieve and surpass your business goals!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Customer Relationship Management
    Subject-Matter Expertise
    Leadership Skills
    Communication Etiquette
    Customer Engagement
    Customer Care
    Lead Generation
    Telemarketing
    Customer Support
    Phone Communication
    Technical Support
    Customer Service
    Sales
    Outbound Sales
    Appointment Setting
  • $17 hourly
    PROFESSIONAL SUMMARY Well-qualified customer service representative proficient in handling complex customer issues and promoting positive experiences. Efficient-driven and organized with oriented mentally and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Google Sheets
    Technical Support
    Phone Communication
    Google Docs
    Customer Service
    Spreadsheet Software
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