Hire the best Call Center Agents in Acworth, GA
Check out Call Center Agents in Acworth, GA with the skills you need for your next job.
- $35 hourly
- 0.0/5
- (0 jobs)
I’m a seasoned Client Services and Operations Manager with 20+ years of experience helping businesses deliver outstanding customer experiences, reduce churn, and improve team performance. I’ve successfully led customer support and client success teams across tech, real estate, SaaS, and product companies — driving service excellence through smart processes, proactive problem-solving, and strong leadership. What I bring to your project: • Deep expertise in customer success, client onboarding and escalations • Hands-on experience, with Salesforce, Zendesk, Freshdesk and Hubspot • Process optimization to increase efficiency and reduce churn • Skilled in training, mentoring, and building high-performing remote teams • Proven ability to improve NPS and CSAT scores • Exceptional communicator, trainer, and problem-solver I’m here to help you: • Deliver top-notch customer support (email, chat, ticketing) • Create client success processes that reduce churn • Lead support teams or assist with training, QA, and system audits • Optimize your CRM or support tools to improve efficiency Let’s work together to elevate your customer experience and build lasting client relationships. I’m reliable, proactive, and ready to support your team remotely.
Telephone Handling
Customer SupportProcess ImprovementPhone CommunicationCustomer Service - $16 hourly
- 0.0/5
- (0 jobs)
SUMMARY Dedicated customer service professional with over 5 years of experience in transaction-based environments, including call centers and hybrid roles. Skilled in handling customer inquiries, resolving issues empathetically, and managing multiple screens and applications. Strong organizational and communication skills, with proficiency in Microsoft Office Suite. Flexible to work in the Eastern Standard Time Zone and available for 8-hour shifts between 8 AM and 8 PM EST.
Telephone Handling
Technical SupportPhone CommunicationCustomer ServiceCustomer Care - $25 hourly
- 0.0/5
- (0 jobs)
Top notch customer care specialist, 20 years experience with insurance sales background, fully bilingual English & Spanish
Telephone Handling
Phone CommunicationCustomer ServiceInsuranceCustomer CareBilingual Education - $30 hourly
- 0.0/5
- (0 jobs)
I am a proactive, detail-oriented expereiced Customer Service and Business Support professional with over five years of experience in customer service and support space. I am flexable and can adept to supporting cross-functional teams, managing service tickets, maintaining CRM systems, data entry and known for delivering high levels of client satisfaction in fast-paced environments. Proven track record in resolving inquiries, ensuring order accuracy, and enhancing internal operations through effective communication and follow-through. Knowledge & Skills Areas • Account Coordination & Client Support • Internal/External Communications • Order Tracking & Issue Resolution • CRM Tools: Zendesk, ServiceNow, Salesforce (equivalent familiarity) • Collaboration with Sales/Field Teams • Microsoft Office 365 (Word, Excel, Outlook, Teams) • Data Accuracy & Documentation • Fast-Paced Environment Adaptability • Project Support & Cross-Functional Liaison
Telephone Handling
Client ManagementTechnical SupportPhone CommunicationCustomer Service Want to browse more freelancers?
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