Upwork home
Sign up
Secondary

Hire the best Call Center Agents in Brooklyn, NY

Check out Call Center Agents in Brooklyn, NY with the skills you need for your next job.
Hire freelancers
Clients rate Call Center Agents
Rating is 4.8 out of 5.
4.8/5
based on 206 client reviews
  • $55 hourly

    • 5.0/5
    • (5 jobs)
    WEBSITE: iamkylasylvers.com Kyla (*pronounced Kayla* - ask her about this lifelong typo) Sylvers is a writer, actress, director, producer and nerd, originally from Chicago. Having just wrapped up her travels where she was a freelance writer, Kyla is ready to return to the world of entertainemnt. She was most recently a staff writer and producer for the WWE (yes, wrestling!). As an independent creative, her award-winning short, THE BLACK BANSHEE -- which she wrote, produced, and co-starred in -- explored the idea of a super-powered Black woman saving those closest to her by intersecting real-world issues with supernatural drama. The project was featured in ESSENCE MAGAZINE and the accompanying pilot has placed in ISA FAST TRACK’S TOP 50 FINALIST list and the TABLE READ MY SCREENPLAY TOP 100 list. In addition, her dark comedy-crime pilot, SEX, VLOGS, AND KIDNAPPINGS, which is based on the hit web series of the same name, was recently a quarterfinalist in the BLACK BOY WRITES/BLACK GIRL WRITES MENTORSHIP INITIATIVE. The series explores her passion for Black women having positive sex experiences. The web series of the same name has over 1,000,000 total views and counting. She also directed and starred in the web series, as well. Her other work includes the sci-fi fantasy pilot, EGATU, a SUNDANCE AND MACRO TV LAB FINALIST. It has also gotten her generals with multiple production companies. Her supernatural short, THE NAKED EYE, has been an EMERGING SCREENWRITERS semi-finalist, her fantasy short, EVERGREEN, has been THE FUTURE OF FILM IS FEMALE semi-finalist, and her supernatural short, THE MOMENT BETWEEN, was recently a SCEENCRAFT FILM FUND quarterfinalist. In addition, she was recently a grant recipient for her solo piece, CHAOS AT 26! OR MAYBE IT’S NOT SO BAD. It was produced by Moxie Arts and The Tank theater in the Fall of 2021. Next up is her apocalyptic romance feature, ONE LAST TIME, which she just received a fiscal sponsorship for and is currently in development. With all of these projects, Kyla is bending genres, taking risks, and making stories her way. She’s excited to keep expanding and subverting the expectation of what black women can do in this business and this world. The nerd in her would be proud.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Short Story
    Screenplay
    TV Screenplay
    Communication Skills
    TV Set
    Film Screenplay
    Travel
    Editing & Proofreading
    Organizational Plan
    Social Media Advertising
    Microsoft Outlook
    Scripting
    Event Planning
    Canva
    Phone Communication
  • $35 hourly

    • 5.0/5
    • (2 jobs)
    I am a developer who is experienced with the building in social media and a helpful use for small or medium sized businesses that would like to spread their products around and become bigger. This takes its time but so does success and i'm willing to be a great helper. If you are trying to succeed with your work, create online stores and or need customer service. i am here to help. Education ChannelView High School, Queens,NY — Senior, 2021-2022 2024 graduate 90.27 GPA EXPERIENCES Rising Tide (youth program) July 2023 (current) Worked with people and was able to create teamwork and build communication with others Big mobile- Detailing/cleaning Use brushes and power washing equipment to clean the exterior of vehicles *Dry and wax the exterior of vehicles after cleaning. 2022-current Palagonia bakery- Cozine Ave Bread delivery to stores and supermarkets Silver Honor Roll High school student PBI Intern, Rockaway Development and Revitalization Corporation (Brooklyn,NY)-2016-2018 Following directions from supervisor created different projects and templates. Helped co-workers with graphs. Do speeches and interacted with coworkers in groups. Skills Microsoft Word Bilingual- Spanish Social Media Team work References Available upon request
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Techno
    Technical Project Management
    Server
    Phone Communication
    Technical Support
    Customer Service
    Tech & IT
  • $50 hourly

    • 4.1/5
    • (53 jobs)
    With over 8 years of experience in administrative duties, operations, and project management, I am confident in my ability to excel in any role. I possess excellent communication, organization, and time management skills, and I am constantly praised for my ability to complete tasks quickly and efficiently. Whether working independently or as part of a team, I am reliable and dependable, and I always strive to go above and beyond to ensure that projects are completed to the highest standards. Additionally, I am passionate about helping others and providing a high level of support and organization to those around me. Thank you for taking the time to review my profile, and I look forward to the opportunity to work with you. - Jonathan
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Employee Onboarding
    Meeting Scheduling
    Project Management
    Records Management
    Communications
    Customer Support
    Phone Communication
    Task Coordination
    Data Entry
    Email Communication
    Travel Planning
    Executive Support
    Customer Service
    Administrative Support
    Social Media Management
  • $10 hourly

    • 4.3/5
    • (3 jobs)
    Hi there! I'm Jesian, a seasoned professional with a background in customer service and office management. 🌟 With 3+ years of experience, I excel in providing exceptional customer experiences and optimizing office operations. 💼 Known for my commitment to customer satisfaction and organizational efficiency, I've successfully implemented streamlined processes and achieved notable milestones throughout my career. 🏆 My strong communication skills and attention to detail make me a valuable asset for any team or organization aiming for excellence in both customer service and office management. 👥
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    BPO Call Center
    Phone Communication
    Virtual Assistance
    Administrative Support
    Office Management
    Gorgias
    Order Fulfillment
    Data Entry
    Product Knowledge
    Customer Support
    Online Chat Support
    Email Support
    Spanish
    Zendesk
    Call Center Management
  • $20 hourly

    • 0.0/5
    • (1 job)
    I'm a constant learner who loves to understand how things work, and do things right. I'm detail oriented, and a quick learner. I have experience in various office management tasks, program coordination, and plenty of record keeping work.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Email Communication
    Phone Communication
    Data Migration
    Management Skills
    Organizer
    Nonprofit Organization
    Data Entry
    Translation
    Proofreading
  • $27 hourly

    • 0.0/5
    • (0 jobs)
    Freelance Support Specialist | Biotechnology & Fashion Industries Passionate and experienced Support Specialist with a diverse background spanning over 10 years in customer service, technical support, and project management. Adept at delivering exceptional support with a proven track record of resolving complex issues, managing projects independently, and providing top-notch service across multiple channels. Key Skills: Expert in troubleshooting electronics and technical writing Proficient in project management and technical support Extensive experience in biotechnology and fashion retail Strong ability to work independently and handle multiple tasks Skilled in email, phone, chat, and ticket-based customer support Proven ability to manage and complete projects with minimal oversight Passionate about fashion, technology, video games, and content creation Why Choose Me? With a robust technical background and a keen eye for detail, I bring a unique blend of skills to support your business needs. Whether it's resolving complex technical issues, managing projects efficiently, or providing excellent customer service, I am dedicated to delivering results that exceed expectations. Let’s collaborate to achieve your goals and drive success.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Project Management
    Tech & IT
    Technical Project Management
    Phone Communication
    Customer Service
    Technical Support
    Receptionist Skills
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am a Bachelor of Commerce graduate from the University of Witswatersrand in Economic Science and Corporate Finance & Investment. Further, I am a Bachelor of Commerce postgraduate in Applied Development Economics. I thoroughly enjoy learning and understanding the intricacies of the financial markets, portfolio management and capital budgeting areas while taking an interest in data analysis and information technology. Software as a service and cloud computing are spaces I take pleasure in grasping and discerning how best to create growth and success. Professional with a broad background in economics, finance, and investment who is results-driven and versatile. Has expertise in administrative assistance, tutoring, business development, and claims management. Capable of working independently and in tandem, communicates well, and manages pressure well. Has a track record of successfully managing multiple tasks at once and producing high-quality outcomes. Achievements include improving student performance, advancing business development, and migrating digital records. A proactive individual, who is meticulous, and growth-oriented in their approach to problem-solving.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Insurance & Risk Management
    Insurance Claim Submission
    Finance
    Tech & IT
    Technical Support
    Phone Communication
    Customer Service
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    As a detail-oriented and highly organized virtual assistant with over 8 years of experience in operations, project management, and client relations, I specialize in helping businesses streamline their processes and improve productivity. With a strong background in managing fast-paced environments and delivering exceptional administrative support, I’m dedicated to helping busy professionals stay organized and efficient. Core Skills: Calendar and Email Management Project Coordination and Team Support Client Communication and Relationship Management Scheduling, Event Planning, and Task Prioritization Proficient in Microsoft Office Suite, Google Workspace, and Remote Collaboration Tools (Slack, Zoom, Google Meet, WhatsApp, Telegram) Leadership and Team Development Experience: Throughout my career, I have successfully managed teams, coordinated high-profile projects, and overseen day-to-day operations in both customer-facing and administrative roles. I have a proven track record of optimizing workflows, reducing operational inefficiencies, and ensuring the smooth running of daily business activities. Most recently, as a Store Manager at a specialty coffee shop in New York City, I led a team of baristas and assistant managers, oversaw scheduling and inventory management, and implemented new systems that boosted efficiency and reduced waste. My experience extends beyond operations, having worked closely with clients to provide personalized service and maintain long-term relationships. Prior to that, I served as a Project Manager in the environmental sector, where I coordinated large-scale projects, managed client communications, and handled administrative tasks like invoicing and reporting. What I Can Do for You: I’m here to help entrepreneurs, executives, and small business owners with the daily tasks that can take up too much time. From managing emails and calendars to organizing projects and tracking deadlines, I’ll ensure you stay on top of your responsibilities and free up time to focus on growing your business. Let’s work together to streamline your business operations and make your life easier! Let's Connect: I am available for both part-time and full-time virtual assistant roles, with flexible hours to accommodate your needs. Whether you need ongoing support or assistance with a one-off project, I’m ready to help!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Social Media Content
    Chat & Messaging Software
    ChatGPT
    Phone Communication
    Scheduling
    Customer Service
    Travel Planning
    Slack
    Email Communication
    Management Skills
    Project Management
    Microsoft Project
    General Transcription
    Data Entry
    Virtual Assistance
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    VOICEOVER QUALIFICATIONS: * Fifteen plus years of performing arts experience and a Bachelor's Degree in Acting. * Equipment: Yeti Mic, Pop Filter, Garageband * FAST TURNAROUND and open flexibility in schedule! * Records a professional, natural, American female Voiceover with adjustments/direction if needed. *I can provide you with anything from bright, happy, commercial reads to warm, professional corporate reads. CUSTOMER SERVICE QUALIFICATIONS: * Ten plus years experience working in the hospitality/entertainment meccas of California and New York * Skilled at building positive relationships and communicating well with patrons of all socioeconomic backgrounds * Personable and flexible; work extremely well with co-workers * Competent at managing responsibilities in a fast-paced high-volume atmosphere * Highly responsible and reliable; Cash Handling Experience. Excellent Customer Service!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Acting
    Voice Acting
    Cold Calling
    Phone Communication
    Customer Service
  • $18 hourly

    • 0.0/5
    • (0 jobs)
    I’m a customer service representative with experience in retail sales and hospitality. I am trained to provide hospitality and empathetic service to customers of all backgrounds.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Microsoft PowerPoint
    Microsoft Excel
    Phone Communication
    Customer Service
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE Diligent and personable professional seeking a position at a reputable organization that appreciates dedication, motivation, and enthusiasm for customer service.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Customer Service
    Phone Communication
  • $19 hourly

    • 0.0/5
    • (0 jobs)
    Summary Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Community Management
    Technical Support
    Technical Project Management
    Phone Communication
    Server
    Customer Service
  • $29 hourly

    • 0.0/5
    • (0 jobs)
    I'm a Customer Service Specialist. With extensive in person, inbound and outbound customer service experience. - Conflict resolution. - Ensure quality service. - Practice and follow company policy. - Create and enthusiastic approach that benefit the relations businesses - customer. - Follow up on customer resolution on a timely manner. - Consistent communication is always important to provide quality service.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Accomplished and strategic Sales and Customer Service professional with over 5 years of experience in cultivating relationships and driving revenue growth in the service industry. Highly skilled in customer retention, account development, and sales strategy, with a proven ability to exceed targets and enhance customer satisfaction. Fluent in English and Spanish, with basic proficiency in Cantonese, I am adept at navigating diverse customer interactions and delivering tailored solutions. Throughout my career, I have demonstrated a strong ability to manage customer accounts, mentor teams, and generate leads that consistently boost revenue. My experience spans from building and maintaining long-term client relationships to training new sales representatives and ensuring superior service delivery. I am now seeking remote opportunities where I can leverage my expertise in sales, customer service, and account management to contribute to a dynamic team.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Self-Organizing Map
    CRM Development
    Bilingual Education
    Communication Skills
    Problem Solving
    Sales Leadership
    Sales Development
    Customer Experience
    Customer Service
    Sales Lead Lists
  • $18 hourly

    • 0.0/5
    • (0 jobs)
    Dear sir/ Madam I am hereby applying for a job at your noble organization. With my strength, courage and good will, I will effectively produce quality work and contribute to the benefit of the company and also provide useful ideas in assistance to where so ever it may be needed. I am an enthusiastic learner who will be great asset to your organization. I enjoy working with others in an atmosphere which allows development, innovativeness and creativity. I am looking forward to contribute positively to your organization. I have prepared my resume including the subjects I studied. Therefore, as time progresses, I will be patiently awaiting your call. Your time and consideration is greatly appreciated. Objective: to obtain a position in an organization that will enable me to utilize my skills and capabilities while allowing me to make a contribution to the organization and also to my personal development.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Server
    Phone Communication
    Customer Service
  • $100 hourly

    • 0.0/5
    • (0 jobs)
    With over five years of experience in immigration law, I am a Senior Paralegal and Legal Administrator at the Law Offices of Ali Faez Sayyid, Esq. My core competencies include conducting comprehensive legal research, drafting various legal documents, and managing end-to-end case processes under attorney supervision. I also excel in office administration and staff management, ensuring the efficiency and success of the legal practice. In addition to my legal skills, I bring a diverse background and a unique perspective to my role. Before joining the legal field, I managed retail teams as an AT&T Retail Account Executive and District Manager, achieving significant revenue growth and sales productivity. I hold a Bachelor of Science in Economics and Finance from Lahore School of Economics, Lahore, Pakistan. Fluent in Urdu and Punjabi, I value cultural diversity and am dedicated to providing exceptional client service. I am passionate about contributing to
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Tech & IT
    Automotive
    Automation
    Legal Consulting
    System Maintenance
    Phone Communication
    Technical Support
    Immigration Law
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    Copywriter, content writer, researcher, and creative writer from Honolulu, Hawaii, currently based in Brooklyn, NYC. Experienced in beauty, wellness, travel, design, art, music, and media industries. I am currently an editor for a Los Angeles-based magazine focused on art, music, culture, and style where I specialize in youth-engaged, artist-elevating profiles and copy for magazine blurbs, articles, and social media. I have also worked with brands like Article&, Hawaii International Film Festival, Mom+Pop Music Label, and Nella Media Group. My copywriting experience includes webpage content, SEO writing/research and article writing, social media marketing writing and content strategy, blog writing, product descriptions, print advertisements, email marketing, article writing, scriptwriting, and transcriptions.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Web Content Strategy
    Content Strategy
    Email Copywriting
    Email & Newsletter
    Product Description
    Writing
    Content Writing
    SEO Writing
    Research & Strategy
    Phone Communication
    Adobe InDesign
    Adobe Photoshop
    Digital Marketing
    Ecommerce
    Copywriting
  • $56 hourly

    • 0.0/5
    • (0 jobs)
    my name's EMMHANUEL L JEAN BAPTISTE, am From to Haiti, 25 years old...single, am very respectful friendly, smiling and i have a very strong mindset in other words versatile ... i really like this Job and i will give you the best satisfaction here...
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Project Management
    Customer Service
    Phone Communication
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY - A positive, eager to contribute Keyholder who quickly and easily learns new tasks and routines. - Leads Associate Teams with an understanding that helps them learn and adapt to new strategies and environments, while driving results. - Has a continued reputation of improving customer satisfaction and loyalty through positive sales experiences.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Service
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Call Center Agent near Brooklyn, NY on Upwork?

You can hire a Call Center Agent near Brooklyn, NY on Upwork in four simple steps:

  • Create a job post tailored to your Call Center Agent project scope. We’ll walk you through the process step by step.
  • Browse top Call Center Agent talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Call Center Agent profiles and interview.
  • Hire the right Call Center Agent for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Call Center Agent?

Rates charged by Call Center Agents on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Call Center Agent near Brooklyn, NY on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Call Center Agents and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Call Center Agent team you need to succeed.

Can I hire a Call Center Agent near Brooklyn, NY within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Call Center Agent proposals within 24 hours of posting a job description.

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.