Hire the best Call Center Agents in Chicago, IL

Check out Call Center Agents in Chicago, IL with the skills you need for your next job.
Clients rate Call Center Agents
Rating is 4.8 out of 5.
4.8/5
based on 135 client reviews
  • $100 hourly
    Many video producers and scriptwriters struggle to truly engage audiences with their message. Voice Over breathes life into a story or message. As a full-time Voice Over Artist since 2016, I will bring life to your vision through TV, radio, explainer videos, and so much more, giving you a more polished and professional multi-media message. Imagine a warm, smooth, clear, and confident female voice telling your story or communicating your brand. Hey, that’s me! Let’s schedule a short Discovery Call or message me to discuss your creative media project and how I can help. Voice Over Specialties: • eLearning narration • Explainer videos • Corporate narration • Commercials • Documentaries • Telephone IVR • Narrated virtual tours We can discuss: • Your target audience • Goal of the voice over • Length of script – word count or finished minutes • Timeline for project creation • Voice over rate
    Featured Skill Telephone Handling
    Casual Tone
    Authoritative Tone
    Female
    Phone Communication
    Voice-Over
    Education Presentation
    Voice-Over Recording
    US English Dialect
    Audio Production
    Narration
    Elearning
    Calming Tone
    Middle-Aged Adult
    American English Accent
    Voice Recording
  • $60 hourly
    Experienced in strategic and personal marketing strategies to win you business. Build your presence organically with awareness through social media. Also, a dedicated pickleball consultant with a proven track record of fostering growth, organizing events, and cultivating a vibrant pickleball community. Community growth driven. Let's take it to the next level!
    Featured Skill Telephone Handling
    Content Calendar
    Content Analysis
    Content Creation
    Content Audit
    Coaching
    Life Coaching
    Social Media Marketing
    Social Media Website
    Technical Project Management
    Freelance Marketing
    Marketing
    Phone Communication
    Social Media Management
    Social Media Content
    Technical Support
  • $25 hourly
    Virtual/Medical administrative support with Management experience in both Small Businesses and Medical practices. Certified Medical professional with 20+ years of proven history in problem-solving, staff development while having an in-depth knowledge and long-standing record in creative resolution of customer needs. I have worked in both hospital settings and offsite settings as a Certified Medical Assistant and Patient Service Coordinator in specialized medicine, such as Oncology, Internal Medicine, Rehabilitation as well as Insurance companies. I am proficient in the following: *****HEALTHCARE AND MEDICAL***** • Experienced with Confidential management of medical records & EMR systems. • Medical Office Support • Physician / Staffing Calendar Management • Medical Terminology • Patient Documentation • Patient Scheduling / Patient Registration • Medical Records Retention / HIM / Chart Preparation • Staffing Coordinator • Screening Applicants for positions in healthcare settings • Insurance Verification and Medical Prior Authorizations • EPIC Software / Cerner/Power Chart Software / Optimis Software • Availity Software / Nextbar software / Optum *****VIRTUAL ASSISTANT***** • Strong Telephone Etiquette • Excellent Handwriting • Email Communication / Management • Calendar Management • MS Office • Google Suite • Google Voice / Jabber / Evoice (Phone Software) • Skype For Business / Microsoft Teams
    Featured Skill Telephone Handling
    Life Insurance
    Staff Orientation & Onboarding Materials
    EMR Data Entry
    Insurance Verification
    Epic Systems Medical Software
    Filing
    Phone Communication
    Form Completion
    Scheduling
    Task Coordination
    Data Entry
    File Maintenance
    Providing Information to Callers
    Microsoft Office
  • $19 hourly
    Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
    Featured Skill Telephone Handling
    Sales
    Active Listening
    Customer Service
    Phone Communication
  • $35 hourly
    Currently seeking an excellent opportunity in a good company that enables me to utilize my skills, increase my practical experience, fulfill my personal ambitions, and expand my knowledge.
    Featured Skill Telephone Handling
    Insurance Verification
    Administrative Support
    Medical Terminology
    Hospitality
    Healthcare
    Information Literacy
    Phone Communication
    Computer Skills
    Digital Literacy
    Customer Service
    Email Support
    Online Chat Support
    Transportation
  • $40 hourly
    Professional Summary Dynamic and adaptable customer service professional with extensive experience in the hospitality, healthcare, and call center industries. Adept at managing diverse customer interactions with empathy, efficiency, and attention to detail. Demonstrated success in resolving issues, exceeding customer expectations, and fostering positive relationships. Seeking a work-from-home opportunity to leverage my expertise and deliver exceptional service remotely. Authorized to work in the US for any employer Skills * Customer Relations (8 years) * English * Medical Office Experience (2 years) * Windows (6 years) * Cerner (2 years) * EHR systems (2 years) * Cash Handling (6 years) * Microsoft Office (2 years) * Office Experience (3 years) * Microsoft Word (2 years)
    Featured Skill Telephone Handling
    Typing
    Phone Communication
    Customer Service
  • $45 hourly
    As a dedicated Virtual Assistant, I bring a diverse skill set designed to enhance your business operations and ensure seamless communication. My expertise includes providing exceptional customer service, responding promptly and professionally to client inquiries, and fostering positive relationships. I am highly skilled in managing and composing emails with clarity and precision, ensuring every message aligns with your brand's voice. I also specialize in creating engaging content posts that resonate with your target audience, driving visibility and interaction. Additionally, I efficiently manage scheduling and appointments, ensuring that every meeting is organized and optimized. With my focus on community engagement, I work to build and nurture connections that support your business's growth. Let me help streamline your operations while maintaining a high level of professionalism and customer satisfaction.
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $35 hourly
    Profile: Management IT Specialist and Analyst Programmer with +3 years experiences. English as a Second Language (ESL) Advanced Level at Richard J. Daley College. Regular communication is important to me, so let’s keep in touch.
    Featured Skill Telephone Handling
    Techno
    Technical Project Management
    Server
    Phone Communication
    Tech & IT
    Technical Support
    Customer Service
  • $14 hourly
    I am a fashion studies student concentrating on product development and minoring in styling. I am reliable, hard-working, and creative. Have some experience creative websites via Shopify. Proficient customer service skills. Social media experience as well, created content for myself as well as an athletic wear company.
    Featured Skill Telephone Handling
    Creative Writing
    Retail Sales Management
    Retail
    Phone Communication
    Customer Service
    Fashion & Beauty
  • $22 hourly
    Greetings! I’m Conner, I have a passion for technology and love to solve tech problems. I’ve been in IT for 6 years now and have become great at solving issues as well as passing knowledge onto you. Like a doctor, I can explain the issue you are having and how to avoid causing the issue in the future. I am committed to resolving your issue with the upmost urgency because your time is valuable. As an added on bonus I will do my best to instruct you on how to avoid having the issue in the future. I started my career in IT after my first year in college. After my parents divorce, I had no money, skills, or network to continue school or guide me into finding a job. With little resources I went to YouTube and started learning anything and everything my curious mind could get its hands on. I’m happy to say I’ve made a very good career for myself where I am currently employed doing IT for the government. My drive and tenacity allows me to complete 3x the amount of work as my colleagues. I’m a self made, self taught Service Desk technician. If you would like someone who will work day and night to understand and resolve your IT issue then I am your man. Cheers! Conner
    Featured Skill Telephone Handling
    Application
    Android
    Software
    iPhone
    Phone Support
    Computer
    Printer
    Technical Support
    Phone Communication
    Microsoft Windows
    macOS
    Tech & IT
  • $25 hourly
    I’m an extremely passionate and dedicated social media expert. I am very experienced with video and photo editing for content creation, as well as curating audiences for particular brands and companies.
    Featured Skill Telephone Handling
    Photo Editing
    Video Editing
    Social Media Content
    Social Media Account Setup
    Social Media Advertising
    Social Media Account Integration
    Writing
    Creative Writing
    Phone Communication
    Technical Support
    Customer Service
  • $20 hourly
    Detail-oriented administrative/executive assistant with a foucs on professional communication. Experience in: Phone management (multiple lines) Scheduling Customer/client email inbox maintenance Memo writing Office coordination, e.g. equipment troubleshooting
    Featured Skill Telephone Handling
    Office Management
    Receptionist Skills
    Scheduling
    Phone Communication
    Google Workspace
    Microsoft Office
  • $25 hourly
    To join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore to innovate the work culture for the betterment of all parties concerned.
    Featured Skill Telephone Handling
    Adobe Inc.
    Technical Support
    Phone Communication
    Customer Service
    Adobe Creative Cloud
  • $20 hourly
    I'm an efficient translator ESP/ENG. I can help with anything from song writing, speeches, story writing and more.
    Featured Skill Telephone Handling
    Writing
    Phone Communication
    Content Writing
    Customer Service
  • $20 hourly
    Objective: To obtain a position that utilizes my excellent customer service experience. I also have experience in Tech support, and virtual assistant and own a call center since 2016.
    Featured Skill Telephone Handling
    Scriptwriting
    Voice-Over
    Receptionist Skills
    Data Entry
    Phone Communication
    Technical Support
    Customer Service
    Virtual Assistance
  • $25 hourly
    SUMMARY With extensive experience in account management, project management, and customer service, I have developed strong skills in team leadership, client relations, and problem solving, successfully managing high-priority projects and engaging with high-level decision-makers. I am seeking a role to leverage my expertise in stakeholder engagement and performance metrics to drive client satisfaction and business growth.
    Featured Skill Telephone Handling
    Customer Experience
    Account Management
    Project Management
    Problem Resolution
    Relationship Building
    Phone Communication
    Customer Service
  • $15 hourly
    * Sales Experience * Time Management * Zendesk (Less than 1 year) * Cold Calling * Customer service * Customer Relations (6 years) * E-commerce * Mac OS * Google Suite * Analysis skills * Account management * Salesforce * Databases * CSS (Less than 1 year) * Fair Housing Regulations * Customer support * Presentation skills * Sales support * HTML5 * APIs * JavaScript * Microsoft Outlook * Microsoft Excel * Google Docs * Sales * Upselling * Phone etiquette Assessments Inside Sales - Highly Proficient January 2020 Actively listening and responding appropriately; performing common sales calculations. Full results: Highly Proficient Work Style: Reliability - Expert March 2020 Tendency to be dependable and come to work Full results: Expert
    Featured Skill Telephone Handling
    Data Entry
    Administrative Support
    Sales
    Phone Communication
    Customer Service
  • $25 hourly
    Proactive, responsible and enthusiastic professional with ease to adapt and learn, good attitude for teamwork, and ability to work in an environment under pressure meeting defined goals.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $30 hourly
    Supervisor for Client Relations and Ops I am a dedicated and results-oriented professional with 20 years of experience in Customer Relations, marketing, software development, healthcare, and operations. My expertise lies in [key skills or areas of focus, e.g., project management, data analysis, client relations], and I thrive on delivering innovative solutions to complex challenges. Throughout my career, I have successfully implemented or achievements, e.g., led cross-functional teams, increased revenue by 85%, streamlined operational processes, which has reinforced my passion for fostering customer-centric growth, driving operational advancements]. At my core, I value rooted work ethic, e.g., collaboration, adaptability, continuous learning, and I am excited to bring my skills and enthusiasm to a new endeavor. In this new chapter, I aim to contribute my skills and experience to the company’s growth, driving impactful projects, creating meaningful change while continuing to grow personally and professionally.
    Featured Skill Telephone Handling
    Server
    Phone Communication
    Technical Project Management
    Customer Service
  • $30 hourly
    Hello! I'm Rosana, a passionate and reliable freelancer ready to help bring your ideas to life. With 14 years of experience in customer service, I specialize in customer service, content writing, virtual assistance, & everything in between! Whether you need engaging blog content, effective social media strategies, well versed content, on paper or on screen, I bring my expertise to ensure your project meets your goals and exceeds expectations. I’m dedicated to providing high-quality work on time and within budget. I take pride in being a fast learner and adapting to new tools and technologies quickly. You can count on me to deliver results with a strong focus on client satisfaction. Let’s chat! Reach out to me today to discuss how I can help bring your project to life. I look forward to collaborating with you!
    Featured Skill Telephone Handling
    Server
    Phone Communication
    Customer Service
  • $15 hourly
    Professional Summary I am an experienced customer service and sales professional with a background in retail and telecommunications. She has worked as a shift supervisor at Big Lots and as a customer service representative at both Verizon and T-Mobile. Her experience has equipped her with strong communication, leadership, and problem-solving skills. Goals & Interests: Jayla is passionate about providing excellent customer service and building relationships with clients. She has a keen interest in sales and enjoys finding solutions that meet customer needs. She may be looking to advance her career in customer service, sales, or explore new opportunities that align with her skills and interests. Authorized to work in the US for any employer
    Featured Skill Telephone Handling
    Tech & IT
    Techno
    Technical Support
    Phone Communication
    Customer Service
  • $18 hourly
    • Performance-driven, precision-oriented, and customer-focused professional dedicated to making a positive contribution to an organization seeking to carry my experience into a fundamental customer support role. • Empathetic approach specializing in providing quality care, competence, and efficacy. • Possess excellent communication, problem solving, critical thinking and organizational skills. • Effective communication skills, both verbal and written, with the ability to troubleshoot Wi-Fi connectivity, mobile apps, and smart home technology is a plus. • Ability to implement technical skills while providing administrative support in a fast-paced setting. • Technical aptitude in Microsoft Office (Word, Excel, PowerPoint, Outlook, OneNote); 10 Key; CRM; Service Now; Orion; Action; Cisco Jabber/Finesse; typing speed of 50 wpm with 100% accuracy.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    Highly motivated and detail-oriented individual eager to leverage strong organizational and communication skills to excel as a Virtual Assistant. I am a quick learner and passionate about providing efficient and reliable support. Ready to contribute to your success!
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $21 hourly
    I am an experienced WFH agent of 10 years. Able to work full time, part time or seasonal. I also have Over 10+ years of experience with all Microsoft. Positive attitude, a listener, and a problem solver. I am able to get the job done without any problem, faster learner, and reliable. I will get the job done.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $28 hourly
    Hi, I’m Diamond—a high-energy, culturally aware professional with a passion for creating meaningful experiences through customer service, content reviewing, and global connection. With years of experience assisting diverse audiences, I specialize in turning communication into connection and feedback into opportunity. My academic foundation in Sociology has shaped my ability to deeply understand people, behavior, and systems. While I didn’t follow a traditional academic path, I’ve traveled and studied across Japan (Kyoto, Okinawa, Tokyo, Hokkaido) and China, immersing myself in rich cultural environments that strengthened both my empathy and adaptability. I’ve also studied French and Spanish, giving me the tools to bridge cultures and connect across languages with ease. I’ve worked in fast-paced customer support environments, where clear communication, patience, and quick problem-solving were key. I’m also a natural when it comes to reviewing products and providing thoughtful, relatable insights that help users trust and engage with brands. My approach is always human-first: warm, attentive, and proactive. Highlights of what I bring to the table: • Bilingual & cross-cultural communication skills (Japanese, French, Spanish exposure) • Fast & accurate typing (95 WPM) for efficient support and data entry • Customer experience expertise with a human-centered touch • Proficiency in Microsoft Office, Adobe, Excel, and UX Design tools • Experience with content reviewing, product analysis, and customer insights • Charisma, creativity, and reliability—clients love how I bring joy and precision to their projects I’m the person you can count on to represent your brand with heart, handle customers with grace, and contribute thoughtfully to your team’s goals. I believe in blending professionalism with personality—and making every interaction feel valuable and authentic. Let’s collaborate and create something amazing together. Whether you’re looking for stellar customer service, product reviews, or culturally-informed content—I’ve got you covered.
    Featured Skill Telephone Handling
    Content Rewriting
    Content Editing
    Content Upload
    Content Creation
    Book Review
    Product Review
    Google Review
    Review Website
    Phone Communication
    Tech & IT
    Technical Support
    Customer Service
  • $20 hourly
    Summary A reliable and self-motivated healthcare professional seeking a position with a company that offers opportunities for growth and advancement in nursing assistance as a certified nursing assistant professional. Over ten years of medical billing and office assistance are ready to be used in hospitals or offices.
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $25 hourly
    PROFILE Energetic, hardworking customer service provider, valued for fast, friendly service and accuracy in handling customer transactions. Address customers needs while quickly moving them through the check-out process. Passionate about serving others and eager to take new responsabilities and leadership roles.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Server
    Customer Service
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