Upwork home
Sign up
Secondary

Hire the best Call Center Agents in Indianapolis, IN

Check out Call Center Agents in Indianapolis, IN with the skills you need for your next job.
Hire freelancers
  • $75 hourly

    • 4.9/5
    • (31 jobs)
    I have been in the IT field for 12+ years. I have engineered, implemented and managed phones systems for most of the 10 years. I have dealt with most phone systems in my 10 year career. I also have a background in Networking. I am proficient in setting up LAN networks and basic routing. I also have dealt with a CLEC switch for part of my career. Vendors I worked with directly: Metaswitch Digium Adtran Edgewater Networks dba Ribbon Every major carrier in my area(ATT, Windstream, Frontier, Century Link) Fonality dba Netfortis Polycom Yealink Snom Interactive Intelligence dba Genesys GSuite Google Workspace Fusion PBX/FreePBX/FreeSwitch AWS Azure Cisco Networking Equipment Watchguard Sonicwall 3cx Hubspot SIP trunking with multiple VOIP providers
    Featured Skill Telephone Handling
    Network Engineering
    Phone Communication
    Web Hosting
    VoIP
    FreePBX
    3CX
    Squarespace
    Telecommunications Engineering
    VoIP Administration
    Cisco IOS
    Asterisk
    Session Initiation Protocol
    Cisco Router
    Linux
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I am a dedicated individual pursuing a Bachelor's degree in Business Management with a minor in Human Capital Management. With a diverse professional background, I have gained valuable experience in various roles, including customer service both in-person and remote settings, receptionist, administration, and security. Driven by a passion for serving others and being of assistance, I approach every task with enthusiasm and dedication. My commitment to excellence and innate ability to connect with people makes me a valuable asset in any team or organization. With a blend of academic knowledge and practical experience, I am poised to make a significant impact in business management.
    Featured Skill Telephone Handling
    Partnership & Collaborations Outreach
    Scheduling
    Online Chat Support
    Email Support
    Phone Communication
    Technical Support
    Microsoft Office
    Customer Service
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    skills: communication, basic web development, customer service, quick leaner, digital literacy, video editing on phone and computer, scriptwriter and organizing. interest: copywriting, web development, digital design, editor, scriptwriter.
    Featured Skill Telephone Handling
    Techno
    Technical Project Management
    Server
    Computer
    Literacy
    Phone Communication
    Computer Skills
    Technical Support
    Information Literacy
    Digital Literacy
    Customer Service
    Tech & IT
  • $17 hourly

    • 5.0/5
    • (1 job)
    I am a single Mother in school for health and family services . I would like to make more money to be able to support and provide for my family in more ways than I’m able to now .
    Featured Skill Telephone Handling
    Server
    Phone Communication
    Customer Service
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    I have a good experience in Customer Service position and this is what I do: Enter data into computers. This data may include both text and numbers. It may concern customers, suppliers, or manufacturers, and it may be scientific, technical, financial, or sales-related. The computer system governs how the worker enters data. The system requires data in a specified format to generate invoices and analytical reports.
    Featured Skill Telephone Handling
    Technical Project Management
    Community Management
    Technical Support
    Phone Communication
    Customer Service
  • $25 hourly

    • 5.0/5
    • (1 job)
    I am a remote professional virtual assistant who provides administrative, organizational, and operational support to individuals, businesses, entrepreneurs, or organizations. As a VA I perform a wide range of tasks, including managing email correspondence, scheduling appointments, conducting research, handling bookkeeping duties, assisting with social media management, and providing general administrative support. I am highly versatile and adaptable, allowing me to work across various industries and sectors. I typically work remotely, providing services from my own home office or any location with an internet connection. I possess excellent communication skills, strong organizational abilities, and a high level of attention to detail. I am self-motivated, proactive, and able to work independently with minimal supervision. I use a variety of tools and software, such as email clients, project management platforms, and productivity apps, to efficiently manage tasks and collaborate with clients or team members. As an experienced and highly skilled software developer, I possess a deep understanding of programming languages, algorithms, and software development methodologies. I excel in consistently delivering high-quality, efficient, and innovative solutions to complex technical challenges. With a meticulous attention to detail and a passion for continuous learning, I am dedicated to staying at the forefront of emerging technologies and trends within the industry. My strong problem-solving abilities and collaborative mindset enable me to effectively communicate and work alongside cross-functional teams to bring projects to successful completion. I am a proactive, adaptable, and results-driven professional who thrives in fast-paced environments and is committed to delivering exceptional results that exceed expectations.
    Featured Skill Telephone Handling
    Software Development
    Problem Solving
    Technical Support
    Detailed Movement
    Time Management
    Organizer
    Communications
    Customer Service
    Phone Communication
    Customer Support
    Data Entry
  • $15 hourly

    • 5.0/5
    • (1 job)
    Experienced and self-motivated Customer Service Representative bringing forth valuable industry experience and a passion for customer service. I'm great at addressing customer needs and ensuring they have a positive experience. Authorized to work in the US for any employer Willing to relocate: Anywhere Authorized to work in the US for any employer Skills * Customer support * Phone etiquette * Typing * Computer skills * Cash handling * Critical care experience * Vital Signs * Hospice Care * Nursing * Warehouse experience (3 years) * ICU Experience * Critical care experience * Customer service * Leadership * Medical terminology * Vital signs * Driving * Sales * Retail sales * Shift management * Picking & packing * Home health * Home care * Cleaning * Custodial experience * Typing * Guest services * Hospitality * Valet parking * Care plans * Early childhood education * Nursing * Time management (2 years) * Problem solving * Computer skills
    Featured Skill Telephone Handling
    Hospitality
    Organizational Structure
    FreeAgent
    Sales
    Problem Resolution
    Problem Solving
    Time Management
    Computer Skills
    Communications
    Interpersonal Skills
    Phone Communication
    Customer Service
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    Willing to relocate: Anywhere Authorized to work in the US for any employer Skills * Public Speaking * Cold Calling * Telemarketing * Writing Skills * Typing * Customer Service * English * Sales * Event Planning * Marketing * Fundraising * Microsoft Office * Public Relations * Microsoft Powerpoint * Communication Skills * Cleaning Experience (1 year) * Account Management * Presentation Skills * Social Media Management * Retail Sales (2 years) * Baking (2 years) * Food Handling (3 years) * Warehouse experience * Supervising experience * Restaurant experience * Hotel experience * Food service * Guest services * Cash handling * Upselling * Front desk * Assistant manager experience * Guest relations * Guest relations * Cashiering * Guest services * Restaurant experience * Hospitality * Cash register * Front desk * Customer service * Communication skills * Food service * Cash handling * Conflict management * Organizational skills
    Featured Skill Telephone Handling
    Phone Communication
    Microsoft Office
    Customer Service
  • $19 hourly

    • 0.0/5
    • (0 jobs)
    hi im looking for work im willing to do anything that you are asking me to do. i am a hard working and dedicated person
    Featured Skill Telephone Handling
    Microsoft Office
    Office Design
    Phone Communication
    Customer Service
  • $25 hourly

    • 0.0/5
    • (1 job)
    As a seasoned professional with experience in the dynamic worlds of tech start-ups and customer service, I bring a unique blend of strategic innovation and exceptional client support to every project. I thrive in fast-paced environments where creativity and adaptability are key. Adept at creating and implementing customer service strategies that enhance user experience and foster loyalty. Strong communication and problem-solving skills, with a focus on delivering personalized solutions. Experienced in managing customer service teams, training staff, and developing support protocols. Whether you need a strategic partner to bring your tech start-up vision to life or a customer service guru to elevate your client interactions, I am here to help you achieve your goals. Let's connect and explore how we can collaborate to make your business thrive.
    Featured Skill Telephone Handling
    Technical Project Management
    Phone Communication
    Data Analytics
    Technical Support
    Analytics
    Customer Service
  • $21 hourly

    • 0.0/5
    • (1 job)
    I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations.
    Featured Skill Telephone Handling
    Customer Service
    Technical Support
    Phone Communication
    Community Management
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    I'm Jason Henson, a highly motivated and results-oriented professional with over 25 years of experience in the telecommunications industry. Throughout my career, I've focused on customer service, operations management, and process improvement, consistently exceeding expectations and driving positive change. I excel at leading and developing high-performing teams, optimizing operational efficiency, and implementing innovative solutions to enhance customer satisfaction and business performance. My expertise lies in billing and ordering systems, dispute management, regulatory compliance, and process improvement. I'm adept at identifying areas for improvement, developing and implementing process enhancements, and delivering effective training programs. My career at AT&T spanned various roles with increasing responsibility, including Operations Manager, Manager of Quality/Methods & Procedures, and Continuous Improvement Coach. I consistently delivered results, earning recognition for my leadership, problem-solving abilities, and commitment to excellence. For example, I spearheaded initiatives that led to a 15% decline in order fallout and a 10% reduction in average handling time. Beyond my telecommunications background, I also have experience in the caregiving industry, providing compassionate care and support to individuals in their homes. I'm a lifelong learner, committed to staying ahead of industry trends. I've earned certifications in web development and e-commerce development, and completed extensive training in technology and network transformation. I hold a Bachelor of Science in Business Information Systems from Indiana Wesleyan University. My technical skills are extensive and include C#, JavaScript, CSS, React, Node.js, HTML, and IP Networking. I'm also proficient in business analysis, business intelligence, data analysis, project management, and vendor management. I'm confident that my diverse skill set, experience, and drive make me a valuable asset to any organization.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $23 hourly

    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY Born & raised in Indianapolis. I've always worked hard to where I want to be and I will continue to do so. Only way is forward so any opportunity I'm given I will give my 100%.
    Featured Skill Telephone Handling
    Customer Service
    Phone Communication
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I’m a customer support specialist experienced in troubleshooting software. I also have experience in QA testing, and building workflows for chatbots
    Featured Skill Telephone Handling
    Tech & IT
    Technical Support
    Phone Communication
    Customer Service
  • $19 hourly

    • 0.0/5
    • (0 jobs)
    Hello I'm a easy going person who excels in customer service. My Goal with every customer is to attempt perfect Customer service via style. With over 20 or experience from in store face to face or over phone as a Rentention specialist I well make your customers Loyal lifelong customers.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    dedicated Registered Behavior Technician (RBT) with a passion for helping individuals achieve meaningful progress in their daily lives. With hands-on experience in Applied Behavior Analysis (ABA) therapy, I specialize in working with children and individuals with developmental and behavioral challenges, providing tailored interventions to foster growth, independence, and confidence. Where providing therapy is my passion, I am looking to make some money on the side with branching out into voiceover gigs! I’ve been told that I have a great speaking voice and that I should even start a podcast or have a career in public speaking.
    Featured Skill Telephone Handling
    Server
    Phone Communication
    Customer Service
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    Professional Summary Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Authorized to work in the US for any employer
    Featured Skill Telephone Handling
    Server
    Phone Communication
    Customer Service
  • $23 hourly

    • 0.0/5
    • (0 jobs)
    Skills * Customer Service (4 years) * Food Service (5 years) * Shift Supervisor (5 years) * Shift Lead (5 years) * Interviewing (5 years) * Management (5 years) * Team Management (5 years) * Employee Orientation (3 years) * Food Preparation (5 years) * Human Resources (3 years) * Food Safety (5 years) * Payroll (3 years) * Leadership (7 years) * Cleaning Experience (2 years) * Recruiting (3 years) * Machine Operator (2 years) * owner/operator (1 year) * Flatbed (2 years) * Route driving (1 year) * Supervising experience * Cash handling * Human resources * Store management * Interviewing * Flatbed * Shift management * Customer service * Recruiting * Team management * Payroll * Budgeting
    Featured Skill Telephone Handling
    Technical Support
    Customer Service
    Phone Communication
  • $22 hourly

    • 0.0/5
    • (0 jobs)
    Profile Organized, responsible team player with developed problem solving and strong computer skills desiring to apply abilities in a long term employment setting. I am eager to apply my experience in warehousing, manufacturing, construction, customer service and general labor roles to positively contribute to the workforce. Skills * Attach identifying tags to containers or mark them with identifying information. * Attach slings, hooks, or other devices to lift cargo and guide loads. * Bundle and band material. * Guide loads being lifted to prevent swinging. * Install protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported. * Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, or containers, by hand or using trucks, tractors, or other equipment. Pack containers and re-pack damaged containers.
    Featured Skill Telephone Handling
    Customer Service
    Phone Communication
  • $22 hourly

    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY Friendly and enthusiastic resident specialist with 7 years of specialization in Property Management. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
    Featured Skill Telephone Handling
    Phone Communication
    Community Management
  • $22 hourly

    • 0.0/5
    • (0 jobs)
    ACQUIRED SKILLS Sales: Cashiering, Planning, Time Management, Customer Service, Leadership Production: Picking/ Packing, Unloading/ Loading, ULD Transportation, Shipping and Sorting, Confirming, Consolidation, CCV (Vialing), Stowing, Package Diverting, Pick and Stage Services: Delivery Driving, Route Driving, Transporting, Catering, Hospitality Programs: Microsoft, SAP, 3S_ Cognex, Camstar, Workday
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    i love being creative and thing out side the box i make songs and make youtube videos i like chilling with the bros roo
    Featured Skill Telephone Handling
    Customer Service
    Server
    Phone Communication
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    SUMMARY Resolute and meticulous professional with over 20 years of experience in customer service, healthcare, and insurance. Adept at optimizing processes, managing administrative functions, project managing duties, and delivering exceptional client support. Licensed Life and Health Insurance Producer and Registered Nurse with a strong ability to assess client needs, explain complex policies, and ease seamless customer service, nursing, and insurance applications. Demonstrated ability in healthcare consulting, patient advocacy, and compliance review.
    Featured Skill Telephone Handling
    Server
    Phone Communication
    Customer Service
  • $22 hourly

    • 0.0/5
    • (0 jobs)
    I am a very hard worker with a great work ethic. Im an extremely fast learner for anything im put into. I love all types of work environments and I know i can get the job done.
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $31 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I am a Jacqueline of Many Trades. I have experience from repairing medical devices to training people on how to utilize those devices. I enjoy assisting people. I feel that my various experiences allows me to fit into a plethora of positions.
    Featured Skill Telephone Handling
    Training
    Email
    Inventory Management
    Administrative Support
    Administrate
    Medical Device
    Healthcare
    Typing
    Microsoft Word
    Technical Support
    Tech & IT
    Phone Communication
    Customer Service
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    I provide email and technical support for small business and non profit organizations. I collaborate meetings with my leadership team. I organize the travel schedule and arrangements. I am exceptional in organization management.
    Featured Skill Telephone Handling
    Administrative Support
    Phone Support
    Live Chat Software
    Calendar Management
    Phone Communication
    Customer Service
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    Objective Detail-oriented , highly motivated , and versatile professional with experience in administrative support , customer service , and logistics operation. Bilingual in English and Spanish , with strong problem-solving abilities and a proven track record in fast-paced environments. Proficient in Microsoft Office Suite and dedicated to enhancing organizational efficiency and employee satisfaction.
    Featured Skill Telephone Handling
    Problem Solving
    Receptionist Skills
    Administrative Support
    Phone Communication
    Technical Support
    Customer Service
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Call Center Agent near Indianapolis, IN on Upwork?

You can hire a Call Center Agent near Indianapolis, IN on Upwork in four simple steps:

  • Create a job post tailored to your Call Center Agent project scope. We’ll walk you through the process step by step.
  • Browse top Call Center Agent talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Call Center Agent profiles and interview.
  • Hire the right Call Center Agent for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Call Center Agent?

Rates charged by Call Center Agents on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Call Center Agent near Indianapolis, IN on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Call Center Agents and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Call Center Agent team you need to succeed.

Can I hire a Call Center Agent near Indianapolis, IN within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Call Center Agent proposals within 24 hours of posting a job description.

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.