Hire the best Call Center Agents in Miami, FL

Check out Call Center Agents in Miami, FL with the skills you need for your next job.
Clients rate Call Center Agents
Rating is 4.7 out of 5.
4.7/5
based on 348 client reviews
  • $25 hourly
    Hello!! I am a Bilingual Virtual Assistant organized, reliable, professional, polite and flexible. My rate is $25.00 per hour, or a negotiable fixed charge. My typing is normal 50wpm. Equipped with Laptop, headset, mouse, keyboard, VoIP PBX and printer/fax/scanner. I have a Home based office with a quiet place to work and high-speed internet. I am experienced in the following for 9 years; *Accounting *Account Receivable *Bookkeeping *Customer service *Customer support *Copywriting *Calendar management *Call management *Cold Calling *Creating sales pages *Dropbox *Entry Data *Email management *Reconciliation *Editing and proofreading *Excel *Google Docs *G Suite *Lead generation/follow up *Microsoft office *PowerPoint *Processing online orders and refunds *Project management *Spreadsheets *Scheduling *Slack *Social media management *Quickbooks *Managing product launches *Editing and proofreading *Transcription *Trello *Translation *Travel arrangements *Content research *Keyword research *Performing outreach *Website design *WordPress maintenance Broadknowledge; *Community management and moderation *Content creation for blogs and ghostwriting *Graphic design and layout I am available for less than 30/hrs a week, but if needed I can work overtime. I am always connected to Upwork, message me and I'll get back to you ASAP. My Schedule: Monday - Sunday from 9:00AM to 5:00PM [Overnight 11:00PM to 5:00AM] Looking forward for a Long-term position or Short-time. Willing to fix work if there is any errors. My Projects are just samples template, prices depending on content can vary $ per word. In past experience I was in charge of training new Front Desk Agents or Night Auditors. Make sure that Audit is properly done and completed. *Check credit cards, and settle all accounts if correct. *Solve any miscalculation done throughout the day. *Check revenue, and make sure all number are adding up. *Create revenue for next upcoming day. *Run that night when all reports are completed. *Answer Emails, phone calls and create reservations. *Attach messages to reservations and comments. *Check garage inventory, we charged for overnight parking. Also, I made sure all valet tickets have guest's name, room number and that we are charging guest for service. I am currently attending college remotely. I love creating projects on my free time. Helping others is my passion.
    Featured Skill Telephone Handling
    Typing
    Word Processing
    Social Media Marketing
    Microsoft Word
    Customer Service
    Bookkeeping
    Social Media Management
    Microsoft PowerPoint
    Phone Communication
    Microsoft Excel
    Translation
  • $35 hourly
    My name is Crystal. My background in administrative skills, comes from being an Assistant Production Coordinator in the Film/TV industry. While my journey in the entertainment industry has been incredibly rewarding, I find myself at an exciting crossroads, eager to embark on a new adventure and apply my talents in a different industry. I've had the privilege of working on a diverse range of projects, from small independent films to large-scale television series. These experiences have equipped me with invaluable skills in scheduling, resource allocation, team leadership, and problem-solving. I believe that the adaptability, organization, and leadership skills I've cultivated can be a valuable asset in industries where effective project management is paramount. While my heart will always have a special place for the entertainment industry, I have come to realize that my skills and expertise are transferable to a broader spectrum of fields. I am excited about the prospect of leveraging my production management skills in a new context, one that allows me to embrace fresh challenges and make a meaningful impact. I look forward to connecting with like-minded professionals, exploring opportunities, and collaborating with teams that share my passion for innovation and excellence.
    Featured Skill Telephone Handling
    Management Skills
    Office Administration
    Phone Communication
    Email Communication
    Customer Service
    Data Entry
    Administrative Support
  • $40 hourly
    I have 7+ years of experience in civil and criminal litigation. My experience includes but is not limited to: Case preparation, drafting legal documents, document management, discovery process, trial preparation, legal research, billing and administrative tasks. I am also well versed with FL, NY, NJ, PA, CA law and filing platforms.
    Featured Skill Telephone Handling
    Legal Pleadings
    Filing
    Adobe Creative Cloud
    Microsoft Office
    Westlaw
    Family Law
    Personal Injury Law
    Employment Law
    Criminal Law
    Phone Communication
    Research Documentation
    Civil Law
    Litigation
    Legal Calendaring
    Legal Writing
  • $20 hourly
    Hi, I am Alexis Weaver, I am a college student pursuing my Bachelors in Management. I currently work full time as a customer service representative at Florida Power and Light. I am really looking for a great remote side job. My best skills would be talking to customers, organizing and managing, writing reviews, and overall being able to work well with a team or alone. I'm mostly interested in reviewing products or websites to give feedback. I am very up to date with the current trends and social media which is imperative to sales and views. I am capable of writing in depth reviews and reports on various items and topics and am always trying to give the best feedback for the product to improve and succeed. I am very flexible, and look forward to hearing from you all. Thank you!
    Featured Skill Telephone Handling
    Phone Communication
    Computer
    Administrate
    Customer Service
  • $23 hourly
    PROFESSIONAL SUMMARY Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
    Featured Skill Telephone Handling
    Microsoft Word
    Server
    Phone Communication
    Technical Support
    Microsoft Excel
    Customer Service
  • $20 hourly
    Bilingual Paralegal from UC Berkeley Extension. Excellent analytical, writing and translation skills coupled with extensive language and culture knowledge. Proficient Spanish Interpreter. Experience following procedures and making important decisions on my own. Quick learner. Capability to deal with high loads of work, meet strict deadlines and provide excellent customer service.
    Featured Skill Telephone Handling
    Front Desk
    English to Spanish Translation
    Spanish to English Translation
    Legal Drafting
    Calendar Management
    Language Interpretation
    Legal Translation
    Phone Communication
    Spanish
    Customer Engagement
    Editing & Proofreading
    Case Management
    Cultural Adaptation
    Translation
    Legal Assistance
  • $55 hourly
    Seasoned Executive Assistant with over 25 years of C-Suite experience seeking remote career opportunities. Most recently, served 14 years as the Executive Assistant to an UHNWF. Bilingual, polished, trustworthy, and with excellent written and oral communication skills. Self-motivated and exceptionally proficient at project management while effectively performing autonomously in a fast-paced setting.
    Featured Skill Telephone Handling
    Contract Management
    Communication Skills
    Transaction Data Entry
    Corporate Governance
    Customer Service
    Calendar Management
    Email Communication
    Phone Communication
    Meeting Agendas
    Travel Planning
    General Transcription
    Microsoft Project
    Data Entry
    Project Management
    Virtual Assistance
  • $50 hourly
    Over 10 years of experience leading high-touch customer support teams while improving risk management for escalated issues. Achieved over 80% first call resolution at Chewy Inc., driving enhanced operational efficiency through strategic workflow optimization. Directed cross-functional initiatives, producing actionable reports and ensuring compliance to boost overall customer satisfaction.
    Featured Skill Telephone Handling
    Tech & IT
    Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
  • $15 hourly
    I have been honored with the opportunity to enroll as an International Student in the United States. I was previously enrolled at the University of South Florida as an engineering student in August 2015, due to financial constraints I had to return home to Jamaica and could not further my studies until now. During that time, I worked at a local bank, Bank of Nova Scotia Jamaica for six and a half years as Customer Service Officer. My experience as a Customer Service Officer has allowed me to develop strong interpersonal skills. Within this role, I have provided day-to-day support to customers in a multi-faceted, fast-paced environment ensuring that customers receive support in accordance with their needs. I display strong professionalism and efficiency within the workplace whilst being friendly. I currently manage a small business with my partner that specializes in the sale of used motor vehicles in Jamaica. I am currently employed as a student assistant at Miami Dade College at the Dean's Office. My work experience demonstrates my passion and skills. I am adaptable and dedicated. I am willing to learn new things all whilst demonstrating a positive attitude. Attached is my resume for your perusal. I welcome the opportunity to meet with you and discuss the potential of joining your team. Please feel free to contact me by phone at 1(305)490-4969 or by email at samantha.scott@mymdc.net.
    Featured Skill Telephone Handling
    Customer Service
    Management Skills
    Business Development
    Finance
    Customer Relationship Management
    Sales
    Technical Support
    Phone Communication
    Client Management
    Finance & Accounting
  • $17 hourly
    I am seeking a position that will allow me to use my skills in a way that positively affects the company and its objectives. In addition to my passion for learning, I also need to work hard to become an effective part of the organization. Ideally, I should be able to acquire an entry-level position within a creative field. I possess a strong artistic sensibility and am capable of working with others to create impactful designs.
    Featured Skill Telephone Handling
    Phone Communication
    Server
    Customer Service
  • $20 hourly
    SUMMARY I am currently working as a security guard for weiser security company's. I have been working hard for about 3 years in security. I also hold a Florida's life and health pre-licensing certificate a 60 hour course.Lastly im trying to transition into a chat agent career before i go all out with becoming an insurance agent. As of recent i have just completed a module introduction training program from social sales representative. Which will qualify me for a Beginners Live chat job i look forward to expanding my knowledge and status. Im very intelligent and have a very strong work ethic i go on a 6mile run every 2-3 days i keep a very strict schedule and im very responsible.
    Featured Skill Telephone Handling
    Music
    Sports
    Health & Wellness
    Mental Health
    Life Insurance
    NIST Cybersecurity Framework
    Technical Support
    Phone Communication
    Customer Service
    Online Chat Support
  • $30 hourly
    I’m a Sales and data guy experienced in multiple different fields including, real estate, financial markets and B2B sales. Whether you’re trying to win work, grow sales, or simple manage simple tasks such as creating lists and using excel for data entry, I can help. Knows Excel and Yardi, Hubspot, Adobe, Saleforce Full project from start to finish Regular communication is important to me, so let’s keep in touch.
    Featured Skill Telephone Handling
    Stock Market
    Real Estate
    Data Entry
    Business Consulting
    Microsoft Excel
    Business
    Outbound Sales
    Phone Communication
    Sales
  • $20 hourly
    I am a passionate young individual, always eager to learn and adapt to any task or field assigned to me. Currently studying Computer Science, my passion for technology fuels my insatiable curiosity to explore evolving industries. Eager to embrace new concepts and applications, my education prepares me to make meaningful contributions across various sectors. I firmly believe in adaptability and continuous growth as fundamental keys to success in any industry
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $8 hourly
    passionate about technology Office skills: Familiar with office software Skilled in providing excellent customer service and developing relationships with customers
    Featured Skill Telephone Handling
    Customer Feedback Documentation
    Online Form Creation
    Computer
    Tech & IT
    Microsoft Office
    Customer Service
    Phone Communication
    Technical Support
  • $12 hourly
    PROCUREMENT ASSISTANT PROFILE I have experience as a procurement assistant, demonstrating competence in handling purchase orders, fostering vendor relationships, and supporting operations managers with diverse tasks. I excel in teamwork and problemsolving, and I am skilled in using various e-commerce software.
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
    Administrate
    Management Skills
  • $17 hourly
    Dedicated and multilingual professional with extensive experience in customer service, document management, and education. Proficient in Spanish and Portuguese, with a strong ability to communicate effectively with diverse populations. Adept at handling high-pressure situations, ensuring optimal service delivery, and fostering positive client relationships.
    Featured Skill Telephone Handling
    Community Management
    Phone Communication
    Customer Service
  • $18 hourly
    I have experience on customer service for more than 3 years, also I have experience on bartending and cashier
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $23 hourly
    PROFILE EDUCATION * Talented, ambitious and hardworking individual. * Dependable person, great at time management, always energetic and eager to learn new skills. 2012 - 2014 * Excellent written and verbal communication skills. Business and Accounting University; Belgrade, Serbia * Confident, articulate, proactive. 2011-2012 * Empathic listener and a great motivational support to my team. Massage therapy school; Belgrade, Serbia * Adept at handling multiple tasks daily, work well under pressure. 2004-2008 High School diploma GED/languages
    Featured Skill Telephone Handling
    Team Building
    Problem Solving
    Active Listening
    Technical Support
    Server
    Phone Communication
    Customer Service
  • $16 hourly
    Dedicated and results-oriented Senior Associate with extensive experience in project management and client relations. Proven ability to analyze complex data and develop actionable strategies that drive business growth. Strong communication skills facilitate effective collaboration across teams and with stakeholders. Adept at mentoring junior staff and fostering a positive working environment. Committed to delivering high-quality results within tight deadlines. Excels in fast-paced environments and adaptable to changing priorities. Additionally skilled in optimizing operational efficiencies and ensuring high standards of service delivery based on previous roles in data entry and logistics management
    Featured Skill Telephone Handling
    Accuracy Verification
    Data Entry
    Tech & IT
    Technical Support
    Phone Communication
    Customer Service
  • $14 hourly
    I am Registered Nurse by profession and a seasoned Business Development specialist mostly in the field of health care and the travel industry. I have also experience in customer service and Inside and Outside sales rep handling different accounts from healthcare, technology, travel and sales.
    Featured Skill Telephone Handling
    Healthcare
    Inside Sales
    B2B Lead Generation
    B2B Marketing
    Phone Communication
    Sales & Marketing
    Business Development
    Customer Service
  • $14 hourly
    -Strong analytical and organizational skills, managing and organizing large volumes of data and documents efficiently. -Experience handling over 100 documents daily and creating call statistics tables in Excel, demonstrating data management and analysis expertise. -Quick adaptability and ability to learn industry-specific terminology, such as electrical engineering terms, to improve customer support. Excellent customer service skills, providing assistance through phone, email, and in-person interactions to ensure client satisfaction. -Strong sense of responsibility, enforcing policies and reporting violations promptly to maintain a safe and well-regulated environment. -Proficiency in Microsoft Office Suite and Google Workspace, with certifications in Microsoft Excel and Word. -Experience managing key tasks and housing software efficiently, handling lockouts and equipment issues with precision. -Leadership and teamwork skills demonstrated through volunteer work at the South Beach Wine & Food Festival and various community initiatives. -Commitment to social impact, organizing fundraising events for underprivileged communities in Brazil and Bolivia. -Ability to work effectively in team environments, gaining hands-on experience in a restaurant setting to enhance teamwork and interpersonal skills. Fluency in Portuguese, Spanish and English, with knowledge of German, allowing for effective communication in multilingual environments.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $25 hourly
    Professional Summary Motivated and detail-oriented professional with experience in customer service, technical support, and electrical work. Skilled in online ticket booking, troubleshooting hardware/software issues, and resolving customer complaints. Adept at managing cash transactions, organizing workspaces, and providing high-quality customer service. Fluent in English and Swedish. Skills & Competencies * Customer service & issue resolution * Cash management & register operation * Electrical installation & troubleshooting * Online booking & order management * Computer hardware/software support * Technical problem-solving * Strong organizational skills
    Featured Skill Telephone Handling
    Soft Skills Training
    Tech & IT
    Technical Support
    Phone Communication
    Customer Service
  • $20 hourly
    I've been working in the customer service industry since I was 15. I am ready to help you and your clients with whatever you need! Highly available, ready to begin and ready to give you record high happy customers! Dedicated and customer-focused professional with extensive experience in front desk operations, retail, and guest services. Adapt at problem-solving, organization, and ensuring customer satisfaction through empathy and effective communication. Will thrive in fast-paced environments, balancing multiple tasks while maintaining a high standard of service.
    Featured Skill Telephone Handling
    Real Estate Virtual Assistance
    Promotion
    Technical Support
    Phone Communication
    Customer Service
  • $19 hourly
    Are you looking for ad copy that doesn’t just sound good—but actually sells? I specialize in crafting powerful, scroll-stopping ads for Facebook, Instagram, and Google that grab attention, hook your audience, and drive conversions. Whether you need short-form ad copy, product descriptions, or persuasive landing page content, I write with one goal in mind: get results.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $20 hourly
    PROFESSIONAL Motivational leader and organizational problem solver with SUMMARY advanced supervisor skills, team building, and customer service skills. Proven track record of implementing positive changes to drive company success. Committed to maximizing employee engagement and performance through training, monitoring, and morale-building techniques. Experienced in multi-site call center management, process simplifications, and achieving service benchmarks. Recognized by peers for attention to detail, I am a reliable asset in helping your company achieve its goals. Excellent communication, time management, and computer skills. Dedicated to successfully filling the vacancy at your company.
    Featured Skill Telephone Handling
    Data Entry
    Server
    Phone Communication
    Customer Service
  • $20 hourly
    Summary Bilingual (English & Spanish) professional with strong customer service skills and 4+ years of experience as a bottle server and bartender. Skilled in communication, multitasking, and handling high-pressure situations with a friendly attitude. Looking for a flexible remote position where I can use my people skills and language ability to support customers or businesses.!
    Featured Skill Telephone Handling
    Phone Communication
    Server
    Social Media Content
    Scheduling
    Multitasking
    Bilingual Education
    Customer Service
  • $25 hourly
    I am a mother looking to work from home. I have experience in customer service, stocking, answering calls, I know how to work on a computer and some other skills. I am open to work on any position remotely. I speak English and spanish.
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
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