Hire the best Call Center Agents in Durban, ZA

Check out Call Center Agents in Durban, ZA with the skills you need for your next job.
  • $10 hourly
    Have worked with USA Hours and am happy to do so again! Customer Experience Strategy: Their expertise in customer service and satisfaction, alongside their proven track record in enhancing guest experiences, positions them well to consult on customer experience strategies for businesses looking to improve their service quality. Digital Marketing and Social Media Strategy: Given their certification in Digital Marketing from Google and their experience with various social media and marketing tools, offering digital marketing strategy consultations could be a lucrative avenue for them. This could include content strategy, social media management, and analytics insights. Property and Real Estate Consultation: With their experience in international client relations, operations coordination in the real estate sector, and market analysis, they are positioned to offer consultancy services for clients looking for expertise in residential real estate, including market entry strategy, property showcasing, and transaction management. Virtual Event and Hospitality Management: Drawing from their hospitality management and event planning experience, they could manage and coordinate virtual events, including webinars, virtual tours, and online hospitality services. Training and Development Services: Their experience in staff training and development, particularly in sales techniques, client relationship management, and international real estate markets, makes them a candidate for offering training services to businesses looking to upskill their workforce. Project Management and Coordination: With a strong background in managing operations, client relationships, and compliance across different sectors, they can offer project management and coordination services for clients needing expertise in ensuring project efficiency and success. Business Growth and Development Consulting: Their success in driving new business opportunities, developing growth strategies, and securing significant business deals, like acquiring new buildings and units worth $1.3 million, could be leveraged to offer consulting services focused on business growth and development. Cross-Cultural Communication Coaching: Their adeptness at cross-cultural communication, crucial for international business operations and client relations, positions them to offer coaching services in effective communication across diverse cultural contexts.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Operational Planning
    Property & Equipment Lease
    Hospitality & Tourism
    Property Management Software
    Property Management
    Scheduling
    Phone Communication
    Insurance Verification
    Order Management
    Organizational Design & Effectiveness
    Records Management
    Communications
    Digital Marketing
    Psychology
    Virtual Assistance
  • $56 hourly
    I'm an experienced IT Administrator with a strong foundation in cybersecurity. I specialize in managing and maintaining IT infrastructure, ensuring smooth and secure operations. My skills include network management, system administration, and implementing security protocols to protect against cyber threats. I'm passionate about leveraging technology to solve problems and enhance business efficiency. Let's work together to secure and optimize your IT environment!
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    System Administration
    Office 365
    Customer Service
    Phone Communication
    Tech & IT
    Technical Support
  • $20 hourly
    Welcome! I’m Ndumiso Hlongwa, a versatile professional with a strong background in customer service, sales, and Backoffice operations. My expertise spans across delivering exceptional service, driving sales growth, and ensuring efficient Backoffice processes, making each project I undertake both impactful and successful. Strengths and Skills: -Customer Service: Proficient in providing top-notch customer support, ensuring customer satisfaction and loyalty. -Sales: Skilled in driving sales growth through effective communication and strategic sales techniques. -Backoffice Operations: Experienced in managing Backoffice tasks efficiently, ensuring smooth and streamlined operations. -Team Collaboration: Excellent teamwork skills, with a proven ability to work effectively with diverse teams to achieve common goals. -Problem-Solving: Strong problem-solving abilities, adept at identifying issues and implementing effective solutions to overcome challenges. Projects and Accomplishments: -Successfully improved customer satisfaction scores through dedicated support and service initiatives. -Achieved significant sales targets, contributing to overall business growth. -Streamlined Backoffice processes, enhancing operational efficiency and productivity. -Collaborated with cross-functional teams to deliver high-quality projects on time and within budget. -Resolved complex customer and operational issues, leading to improved functionality and user satisfaction.
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    Problem Solving
    Data Analysis
    Customer Service
    Typing
    Phone Communication
    Sales Consulting
  • $5 hourly
    Hi,my name is Tahlia,I'm a young eager female with experience as an administrator, receptionist I also worked in retail customer service I'm passionate and dedicated to any task I take on I am a fast learner and I am very interested and eager to learn new things every day.i would appreciate any opportunity only learn more and broaden my abilities
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Administrate
    Customer Service
  • $15 hourly
    A highly motivated individual, who is a self starter and will go above and beyond for the customer to be happy.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Project Management
    Phone Communication
    Technical Support
    Customer Service
    Tech & IT
  • $10 hourly
    I am dedicated, determined, hard working individual and self-motivated person. I'm well trained about computers, proof-reading, Microsoft excel, Microsoft word furthermore convert word document to PDF
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Phone Communication
    Server
    Microsoft Word
    Microsoft Excel
    Customer Service
  • $5 hourly
    I've been in the telecommunications & retail sector for over 5 years, throughout I've gained great communication skills as I've dealt with customers face to face & over the phone with international customers (UK/USA).
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    BPO Call Center
    Customer Service
  • $7 hourly
    OBJECTIVE I am eager to work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately with the opportunity to enhance, learn and obtain new skills. A motivated and goal oriented administrative and educational professional seeking a position in a challenging environment. With close to two years experience successfully providing educational, administrative and secretarial support to the operational department. Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. A proactive problem-solver who gets the job done.
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    Communication Skills
    English Tutoring
    Administrative Support
    Administrate
    Education Presentation
    Education
    Filing
    Time Management
    Phone Communication
  • $15 hourly
    I'm a support technician, experienced in working with active directory. email support. Troubleshooting windows related issues. * Active directory * Microsoft office support * Workspace one *Onboarding *
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    Microsoft 365 Copilot
    Server Administration
    Phone Communication
    Information Technology
    IT Support
  • $50 hourly
    I have computer literacy skills e.g Microsoft Office, excel, outlook and publisher. I also have office administration experience working with various of different offices duties. Customer services one of the best skill/ experience I have so far, just loving working around different people with different backgrounds and religion also with beliefs. I tend to respect each and every individual around me that the mark I live in the workplace.
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    Phone Communication
    Microsoft Excel
    Microsoft Word
    Customer Service
  • $50 hourly
    I am a sales and Customer service expert. Also experienced in editing and freelancing. Helping your business grow is my main goal
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    Technical Support
    Phone Communication
    Customer Service
  • $30 hourly
    OBJECTIVES I want to be a successful person when it comes to the clothing retail industry I want to be able to run an entire store because I got what it takes just a little mentorship here and there
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Security Analysis
  • $28 hourly
    Key skills: I am an energetic, diligent, dedicated, and self-motivated individual who can adapt to any given situation. I have often been told that I possess a dynamic and captivating personality with an abundance of potential. My character is one of sincerity, integrity, and self-control. I pride myself on my honesty and maturity. I possess good interpersonal and communication skills. I always possess the ability to acquire skills effortlessly and always strive to give off my best. I have a passion to work with people and possess the ability to work well under pressure. I display good organizational and administrative skills. My motivation comes from the sense of achievement which is derived from. Extensive Leadership experience. Leadership role for 14 yrs.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Community Management
    Phone Communication
    Customer Service
  • $6 hourly
    Time management, computer, customer service, listening, transferable, problem solving, leadership, communication skills, I have worked as an agent and with good personality
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    Technical Support
    Techno
    Technical Project Management
    Community Management
    Server
    Phone Communication
    Customer Service
  • $20 hourly
    Customer Service Telephone Etiquette Interpersonal Communication Active Listening Promlem Solving Skills Technical Skills- proficiency on the CRM tools
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    Community Management
    Phone Communication
    Customer Service
  • $15 hourly
    I am a qualified child and youth care worker. I work with vulnerable, and children and youth with special needs under the age of 18. I do therapeutic work and programmes with children and youth. I am an entrepreneur and young black woman. I am a brand Ambassador for padel perfect. I have good customer service skill. I am a researcher. I did research work for my honours degree on the topic "How Child and Youth Care workers provide children in care with a sense of belonging". I enjoy reading and writing. I am also into fitness and mental well-being.
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    Technical Support
    Phone Communication
    Customer Service
  • $20 hourly
    ? OBJECTIVE Seeking a challenging and fast-paced role where I can leverage my skills and experi- ence to make a significant impact. Excited to contribute to an organization that values continuous learning and growth.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
  • $5 hourly
    Objective I am a dedicated and results oriented Educator, with a Bachelor's Degree in Arts and Post Graduate Certificate in Education. Highly skilled in teaching English and isiXhosa, possessing a thorough understanding of Curriculum development and instructional strategies. Proven ability to engage and motivate learners, creating a positive and conductive learning environment. I have a 2 year Customer service experience, working in a Call center. I have excellent communication and interpersonal skills, with a strong commitment in providing a quality education and customer service experienceto mg clients or customers.
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    Technical Support
    Techno
    Phone Communication
    Customer Service
  • $16 hourly
    OBJECTIVE To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Server
    Phone Communication
    Customer Service
  • $8 hourly
    I'm a translator ,I have years of experience in customer services both international and national market . i can help with translating anything from . English to IsiZulu . English to IsiXhosa.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Service
  • $10 hourly
    I am a graduate with interpersonal skills as well as strong skills in communication, problem solving, active listening and writing. I am a team player who is always willing to learn. However, I am also able to work well alone and independently carry out tasks. I am also deadline-oriented and work efficiently with a calm attitude under challenging circumstances. I am seeking employment and I am available to start work immediately.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Community Management
    Technical Support
    Customer Service
  • $7 hourly
    I'm a customer service specialist well versed in the conflict resolution nature of it, well no customer calls to sing the companies praises. Retentions as a starting point laid the foundation of serenity in the midst of a storm, thus sales and tech support became easier in the long run. I've been in multiple organisations and am proficient at a number of CRM's, all services provided were in line with the POPI act FCA guidelines and more. Needless to say customer service needs one to be proficient on the product and CRM's the rest is personality and poise especially in bill reviews. Lastly customer service rep's are a necessity due to the humane factor AI cannot provide, when in need of that look no further.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $23 hourly
    CANDIDATE EXECUTIVE SUMMARY I hold 1 year experience in the field of Administration Clerk, which comes with these skills; demonstrating an informed understanding of the core areas of Administration Clerk, practices or discipline and a good understanding of the key terms, facts, concepts, rules, and theories of the field and general principles, knowledge public administration, administration procedures, human resource management I have competencies in the following areas: Excellent office administration practices, organizational and planning skills, diary management, good interpersonal relations, good communication skills (written and verbal) and computer skills (MS Office Suite: Word, Excel, SharePoint, Outlook, and Power Point) Facilitation skills, Teamwork, Service oriented, Willingness to learn, Flexible and open to challenges and new environments. Decision making and problem-solving skills, knowledge of office management, ability to maintain high level of
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Service
  • $23 hourly
    As a dedicated and empathetic customer service agent, I’m passionate about delivering exceptional support experiences. I provide assistance via phone, email, chat and social media, ensuring seamless interactions across all platforms. If you need assistance or have questions, please don’t hesitate to reach out. I’m here to listen, help and ensure your satisfaction.
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    Community Management
    Phone Communication
    Customer Service
  • $20 hourly
    I am a hard working person with over six years of experience in customer service and satisfaction I have worked for more than 3 restaurant, community service and I have also archived top _notch customer service certificate for multiple times. I am good setting up new gadgets settings and getting them functioning
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    Technical Support
    Phone Communication
    Technical Project Management
    Server
    Customer Service
  • $5 hourly
    I’m a IT Support Technician experienced in support for small ,medium-sized and large corporate businesses. I can help make Technology run smooth in your environment
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    Marketing
    Graphic Design
    Laser Printer
    Printer
    Windows 11 Administration
    Windows 10 Administration
    Desktop Support
    Desktop Application
    Desktop & Laptop Support
    Community Management
    Technical Support
    Server
    Technical Project Management
    Phone Communication
    Customer Service
  • $25 hourly
    I’m a collections specialist and customer service representative experienced in retail and energy. I would describe myself as someone who is able to work with deadlines, has good administrative skills, self-motivated, has good communication skills, demonstrates data capturing speed and accuracy. I am experienced in customer complaints, billing, metering and financial assistance department.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Service
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