Hire the best Call Center Agents in Durban, ZA

Check out Call Center Agents in Durban, ZA with the skills you need for your next job.
  • $10 hourly
    Have worked with USA Hours and am happy to do so again! Customer Experience Strategy: Their expertise in customer service and satisfaction, alongside their proven track record in enhancing guest experiences, positions them well to consult on customer experience strategies for businesses looking to improve their service quality. Digital Marketing and Social Media Strategy: Given their certification in Digital Marketing from Google and their experience with various social media and marketing tools, offering digital marketing strategy consultations could be a lucrative avenue for them. This could include content strategy, social media management, and analytics insights. Property and Real Estate Consultation: With their experience in international client relations, operations coordination in the real estate sector, and market analysis, they are positioned to offer consultancy services for clients looking for expertise in residential real estate, including market entry strategy, property showcasing, and transaction management. Virtual Event and Hospitality Management: Drawing from their hospitality management and event planning experience, they could manage and coordinate virtual events, including webinars, virtual tours, and online hospitality services. Training and Development Services: Their experience in staff training and development, particularly in sales techniques, client relationship management, and international real estate markets, makes them a candidate for offering training services to businesses looking to upskill their workforce. Project Management and Coordination: With a strong background in managing operations, client relationships, and compliance across different sectors, they can offer project management and coordination services for clients needing expertise in ensuring project efficiency and success. Business Growth and Development Consulting: Their success in driving new business opportunities, developing growth strategies, and securing significant business deals, like acquiring new buildings and units worth $1.3 million, could be leveraged to offer consulting services focused on business growth and development. Cross-Cultural Communication Coaching: Their adeptness at cross-cultural communication, crucial for international business operations and client relations, positions them to offer coaching services in effective communication across diverse cultural contexts.
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    Operational Planning
    Property & Equipment Lease
    Hospitality & Tourism
    Property Management Software
    Property Management
    Scheduling
    Phone Communication
    Insurance Verification
    Order Management
    Organizational Design & Effectiveness
    Records Management
    Communications
    Digital Marketing
    Psychology
    Virtual Assistance
  • $20 hourly
    Hey there! I'm Michelle, your dynamic project manager with a twist. Not only do I excel in project management, but I also bring strong administrative skills and virtual assistance expertise to the table. Here's a quick glimpse of what I bring to the mix: 🌟 My Multifaceted Skills: Crafting schedules and measuring results to perfection. Navigating strategic analysis like a pro. Mastering project organization for on-time delivery. Building top-notch project teams and assigning tasks. Keeping the project communication engine running smoothly. Delivering rock-solid administrative support and virtual assistance. ✨ My Journey So Far: Senior Project Manager Remote work for a business Based in Germany, I've been shaping projects and providing top-notch administrative and virtual assistance since Dec 2020. Garage Co-Ordinator From Oct 2021 to Nov 2022, I managed deliveries and logistics with an administrative flair, ensuring every detail was on point. Buisness Development Manager From Aug 2018 to Dec 2020, I not only discovered opportunities but also provided valuable administrative support, ensuring smooth operations. Project Manager/ Virtual Assistant From May 2018 to Jan 2019, I orchestrated digital campaigns while offering virtual assistance to streamline project tasks. 🚀 Let's Create Synergy: If you're looking for a versatile professional who can wear multiple hats to elevate your project, let's connect! Together, we can turn your project into a resounding success, all while ensuring impeccable administrative and virtual assistance support.
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    Travel Itinerary
    Virtual Assistance
    Prospect Research
    Phone Communication
    Team Management
    Appointment Scheduling
    Time Management
    Customer Engagement
    Resolves Conflict
    Gatekeeper
    Meeting Scheduling
    Travel
    Office Administration
    Email Communication
    Project Workflows
    Executive Support
    Customer Service
    Project Management
    Lead Generation
  • $6 hourly
    I meet deadlines and don't make empty promises. Strong listening skills, Language and fast/accurate typing skills. I am happy to be at your service.
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    Teachable
    Computer
    Typing
    Administrate
    Gmail
    Writing
    Communication Skills
    Spreadsheet Skills
    Leadership Skills
    Data Entry
    Phone Communication
    Virtual Assistance
    Microsoft Office
  • $360 hourly
    Hi, I’m Portia currently working as a collection clerk. I can understand and communicate fluently in your language of choice, and I’m always positive, polite, empathetic, and engaging. I love to learn new things and share my knowledge with you. .
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    Phone Communication
    Customer Service
    Online Chat Support
  • $40 hourly
    SKILLS Exceptional communication and networking skills Successful working in a team environment, as well as independently The ability to work under pressure and multi-task The ability to follow instructions and deliver quality results PERSONAL PROFILE Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas .
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    Customer Care
    Phone Communication
    Technical Support
    Customer Service
  • $450 hourly
    I HAVE GREAT COMMUNICATION SKILLS ,IM A MUSICAIN,I LOVE PHYICAIL WORK ,EXPREANCE IN WORKING WITH PC I HELP IN LISTING YOUR SERIVES OR CREAT A NEW ONLINE STORE ,I CAN HELP
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    Server
    Customer Service
    Phone Communication
    Specifications
  • $35 hourly
    I am here for any data entry work or role for I have skills in this position such as; accuracy in tying, attention to detail, basic research of software a great speed tying skill just to mention a few, I have experience in customer service and data administration and so this role will be a great fit for me, I have a passion for researching and I like to type and I know to deal with clients for I have worked with different customers in my customer service previous role, communication keeps us going so let kick this journey tother and see where it ends us.
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    Information Literacy
    Server
    Literacy
    Computer
    Phone Communication
    Computer Skills
    Customer Service
    Data Entry
    Tech & IT
  • $15 hourly
    representation activities (level 2)Store Stock (Stacking and Storage) Level 1 HOBBIES * I have a love for art and so I will often design and/or draw or read up on different artwork sin my spare time and I especially enjoy fashion. As for my out doors hobbies I enjoy enduro most weekends.
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    Technical Support
    Technical Project Management
    Invoicing
    Marketing
    Phone Communication
    Customer Service
    Freelance Marketing
  • $20 hourly
    Professional Profile An experienced individual who is highly motivated and target driven with proven awards for excellent customer service skills. Able to interact with other people at all levels of the organization and from diverse backgrounds with good interpersonal skills - works well with others, motivates and encourages. Seeking a position in a challenging and dynamic environment where successful skills and performance offers development and opportunities within the organization. Key Strengths * Goal driven * Innovative * Leadership Skills * Account Management * Sales * Sales Management * Business-to-Business (B2B) * Direct Sales * Marketing * Solution Selling * Sales Processes * Business Development * Sales Operations * Customer Service * Sales Administration * Sales * Office Administration * Customer Retention
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    Techno
    Phone Communication
    Technical Project Management
    Server
    Technical Support
    Key Account Management
    Account Management
    Customer Service
    Tech & IT
  • $12 hourly
    Hi there! I'm Nqobile, and I'm thrilled to introduce myself as an administrative professional from South Africa. I'm here to offer you comprehensive array of administrative services that can streamline your operations and allow you to concentrate on what truly matters. Here's an expanded look at the diverse administrative tasks I can assist you with, including but not limited to: Data Entry: I'll diligently handle data entry, ensuring that your information is accurately, recorded and organized, facilitating more informed decision-making. Project Management: If you have projects that need oversight and coordination. I can help manage timelines, tasks, and communication to ensure successful project completion. Email and Calendar Management: I'm adept at managing email communication, ensuring that important massages are promptly addressed simultaneously. I can keep your calendar impeccably organized, ensuring you never miss an important appointment or deadline. Office organization: I'll maintain a well- organized office environment, ensuring supplies are stocked, equipment fictions smoothly, and everything is in it's right place, fostering an effective workspace. Phone Calls and Customer Service: I can professionally handle phone calls, take massages, and direct important calls to the right person. My customer service skill will leave a positive impression on your clients and associates. Social Media Management: If maintaining a vibrant and engaging social media presence is on your agenda, I'm well-eqquiped to create, schedule, and respond to post and massages, helping you bolster your online presence. Confidentiality: Rest assured, I will treat all customer and employer information with the utmost confidentiality and security, safeguarding your sensitive data. Filing and Documentation: I'll expertly manage your filing system, keep records updated and ensure that crucial documents are easily retrievable when you need them. Appointment Scheduling: Whether it's setting up meetings, appointments, or travel arrangements. I can handle the logistics efficiently, ensuring that your schedule runs seamlessly. Online Research: I'll conduct thorough research to gather materials and sources of your presentations, guaranteeing that your work is well- informed and well-supported. Meeting Support: Whether it's arranging meetings, preparing materials, taking notes, or following up on action items. I'm your reliable ally in ensuring that meetings run smoothly. Document Preparation: I'll assist in creating, proofreading, and formatting documents, reports, and presentations to meet your exacting standards. My mission is to lighten your administrative load, enhancing your efficiency and freeing up your time for strategic thinking and leadership. Feel free to reach out to me, and together, we can transform the way you work and make your professional life more productive and enjoyable. Let's work together to achieve your goals!
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    Bookkeeping
    Project Management Office
    Phone Communication
    Customer Service
    Email Communication
    Administrative Support
    Personal Administration
    Executive Support
    Microsoft Excel
    Data Entry
    Receptionist Skills
    Management Skills
    Social Media Management
    Virtual Assistance
  • $20 hourly
    I am a final-year law student. Experienced in Microsoft Excel, PowerPoint and pastel. I have good communication skills. I am diligent organised and efficient. I complete all task in a timely manner. I am goal-driven persistent and passionate about anything that I do.
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    Information Literacy
    Computer
    Literacy
    Phone Communication
    Computer Skills
    Digital Literacy
    Customer Service
  • $20 hourly
    Profile Summary I like working with number and with customer support. Safe and Friendly envirnment to work at.
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    Phone Communication
    Microsoft Word
    Microsoft Excel
    Customer Service
  • $25 hourly
    Summary of Qualifications Energetic IT technician onsite at BONAKUDE CONSULTNG with over 100 and 50 and plus sub contractors, 4+ years of experience with desktop and office hardware, software, and network connectivity. Increased performance by 5% after spearheading wide OS upgrade from 10 to 11. Seeking to leverage wide spectrum of IT knowledge and tech skills to become the next IT technician with the best skill I can offer. Had a privilege of working with technician from AGSA (TEAMMATE),SAGE,CASEWARE.
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    Business Management
    Phone Communication
    Information Technology
    Technical Project Management
    Tech & IT
    Database Management System
    Helpdesk
    IT Support
  • $20 hourly
    OBJECTIVE I am determined, honest, reliable, attentive, hard working. Excellent communication skills, innovative Keen to learn and carefully accepts constructive criticism Jovial personality
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    List Building
    Phone Communication
    Technical Support
    Debt Collection
    Customer Service
  • $20 hourly
    PROFESSIONAL PROFILE Experienced and results driven hospitality, sales and telemarketer professional, highly motivated to launch a professional sales representative career. Excellent interpersonal, communication and relationship-building skills. Listens attentively, communicates persuasively and follows through diligently. Passionate about developing long lasting and effective client relationships, bringing forth the ability to develop and implement winning business plans that lead to increased sales. Adept in staff training and negotiations as well as staff training and development. AREAS OF EXPERTISE ­ Customer Acquisition ­ Complaint Handling ­ Front of House ­ Back of House ­ Self Starter ­ Adaptability ­ Staff Scheduling ­ Sales and Marketing
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    Technical Support
    Computer
    Phone Communication
    Computer Skills
    Customer Service
  • $5 hourly
    About Me I am a young and enthusiastic female who is actively seeking employment. I matriculated in 2022 with a bachelor's pass. I have over 2 years experience in hospitality and customer services. I am a fast learner and work well under pressure. I am driven and motivated at whatever I do. I am able to handle multiple tasks on a daily basis. I am a trustworthy individual who is always ready to tackle any challenges or obstacles. I am hard working and goal-orientated.
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    Instagram Marketing
    Facebook Marketing
    Data Entry
    Summary Report
    Copy Editing
    Copy & Paste
    System Administration
    Executive Support
    Microsoft 365 Copilot
    Phone Communication
    Business
    Customer Feedback Documentation
    Technical Support
    Customer Satisfaction
    Customer Service
  • $20 hourly
    As a responsible young woman I am in defer of performing to the best of my ability. I am able and willing to learn and serve my employer to satisfaction and form part of a team. Function well independently under pressure. Willing to work late hours and overtime. Strong Points •Loyal •Trustworthy •Honest •Open-minded •Punctuality is of most importance •Peoples person •Great communicational skills •Friendly and compassionate •Eager to help with affection
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    Data Entry
    Medical Condition Coding
    Medical Billing
    Phone Communication
    System Administration
    Receptionist Skills
  • $15 hourly
    I'm a support technician, experienced in working with active directory. email support. Troubleshooting windows related issues. * Active directory * Microsoft office support * Workspace one *Onboarding *
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    Microsoft 365 Copilot
    Server Administration
    Phone Communication
    Information Technology
    IT Support
  • $5 hourly
    About Me I am writing to express my strong interest at the position advertised by your Company. Upon viewing the job posting, I was immediately drawn to the opportunity due to my extensive experience and flexibility, and I am excited about the prospect of contributing to your team. As a versatile professional with a solid background in the culinary and customer service industry, I am confident in my ability to meet and exceed the requirements outlined for the role. Having previously served as a cook, waitress, barista, and customer service representative, I have honed my skills in providing exceptional customer experiences and operating effectively in fast-paced environments. My experiences have equipped me with a unique blend of front and back-of-house expertise, ensuring that I can adapt to various tasks and responsibilities efficiently. Additionally, my proficiency in English, Zulu, and Xhosa, combined with a valid driver's license
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Server
    Phone Communication
    Customer Service
  • $12 hourly
    My top skills in active listening, communication, teamwork, empathy, and psychological support, I also have a passion for activities that allow me to engage these abilities further. I enjoy participating in group discussions and collaborative projects, where effective communication and teamwork are essential. Furthermore, I find fulfillment in volunteering opportunities that allow me to offer empathetic support and guidance to those in need, reinforcing my dedication to psychological well-being and interpersonal connections.
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    Phone Communication
    Psychology
    Technical Support
    Active Listening
  • $5 hourly
    Summary A highly motivated and results-oriented individual with a strong work ethic and a commitment to excellence Seeking a challenging position where I can use my skills and experience to make a significant contribution to the company's success.I am experienced in Customer service as I had to work with customers in 2022 I am able to cooperate with people
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    Phone Communication
    Customer Service
  • $800 hourly
    PROFILE I am hard working and organised person .I am willing to discover and accept new ideas and I am good listener and learner.
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    AdaptOne WorkPlace
    Problem Solving
    Customer Care
    Phone Communication
    Communications
  • $10 hourly
    Objective To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
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    Techno
    Web Application
    Technical Project Management
    Tech & IT
    Amazon
    Server
    Google
    cPanel
    Phone Communication
    XML Web Services
    Web Services Development
    Web Service
    Customer Service
    Technical Support
    Amazon Web Services
  • $5 hourly
    Computer Literate Customer Service Reliable and timeous Team Player and the ability to work alone
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    Techno
    Tech & IT
    Sales
    Outbound Sales
    Computer
    Freelance Marketing
    Marketing
    Phone Communication
    Technical Support
    Sales & Marketing
    Customer Service
  • $6 hourly
    Professional with 7 years progressive experience in the BPO industry with experience in Customer Service, Quality Assurance, Sales, and Training. I am an enthusiastic team player with strong work ethic and problem-solving skills. I am goal oriented, with excellent communication, organizational, and interpersonal skills as well as writing skills, I am a results-oriented individual who is skilled at motivating and developing employees and achieving time sensitive goals.
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    Training & Development
    Business Process Outsourcing
    Call Center Management
    Technical Support
    Phone Communication
    Customer Service
    BPO Call Center
  • $20 hourly
    To work in an Environment which encourages me to succeed and grow professional, where I can utilize my Skills and knowledge appropriately. * I’m skilled in customer service * I’m skilled in trading and market analysis * I’m a video director and music producer
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    Technical Support
    Phone Communication
    Microsoft Excel
    Customer Service
  • $3 hourly
    VIRTUAL ASSISTANT A versatile Admin professional who is well organized and possess great communication skills. A team player who gets along well with others and has great customer service skills.
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    Email
    Management Skills
    Computer
    Email Communication
    Business Management
    Phone Communication
    Email Management
    Customer Service
    Excel Formula
    Microsoft 365 Copilot
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