Hire the best Ticketing systems Freelancers in Cotonou, BJ
Check out Ticketing systems Freelancers in Cotonou, BJ with the skills you need for your next job.
- $5 hourly
- 4.8/5
- (48 jobs)
Welcome to my profile! I am Edouarda, a bilingual expert in French and English specializing in customer support, SEO writing, and copywriting. As a Top-rated freelancer (⭐️⭐️⭐️⭐️⭐️) on Upwork with over 4 years of experience, I can help you efficiently manage your after-sales service. With expertise in writing and mastering the rules of the French language, I am capable of producing unique, high-quality content. Combined with my skills in SEO web writing and copywriting, I will help you improve your visibility on search engines and optimize your advertising campaigns to achieve success. I am highly skilled in the following areas: ✔️ Customer satisfaction (being empathetic and turning customer anger into joy) ✔️ Email marketing ✔️ Creative writing ✔️ SEO writing ✔️ Virtual assistance ✔️ Data entry ✔️ Transcription ✔️ Zendesk, Zoho, Gorgias, Freshdesk, HubSpot, Shopify, Gmail, Microsoft Office ✔️ WordPress, WooCommerce, Google Sheets, Docs, Slack, Skype, and ClickUp ✔️ Phone-based support ✔️ Rewriting ✔️ Technical support ✔️ Email support ✔️ Managing disputes on Shopify, Stripe, and PayPal ✔️ E-commerce/Dropshipping (order processing, refunds, cancellations, and order tracking) ✔️ Moderating social media comments ✔️ Live chat ✔️ Chat support I am a dynamic, autonomous, thoughtful, creative, curious, and versatile individual with excellent writing and interpersonal skills, as well as a strong sense of service and organization. I am available right away and can easily adjust to your requirements. If you have any questions or would like to discuss your project further, don't hesitate to reach out!
Ticketing systems
General TranscriptionArticle SpinningPhone CommunicationData EntryProduct PageProduct DescriptionEmail EtiquetteFollowing ProceduresEmail MarketingLegal AssistanceArticle WritingTicketing SystemEmail SupportEmail CommunicationZendesk - $10 hourly
- 4.7/5
- (25 jobs)
With several years of experience acquired as a client advisor, telemarketer, marketing project manager and supervising a team of call center agents. I can bring a plus within your company or project to increase its productivity thanks to my skills in: - Provide after-sales service and customer support, adequate and oriented towards customer satisfaction ( Zendesk, Freshdesk, Gmail, Outlook) - Develop a superb customer relationship thanks to my sense of listening, dynamism , and respect - Telesales and Teleprospecting with great ease to adapt to all types of sectors of activity. (B2B and B2C) - Great ease in adapting to different call management software (RingCentral, Cloudtalk, Aircall, Keyyophone, Grasshopper, 3CX) - Webinar moderation - Perform related administrative tasks as needed and searching for information on the web - Excellent writing skills and text corrections A real preference for long-term opportunities that will help me grow with the company. I look forward to helping you. :-)
Ticketing systems
Data EntryCustomer SatisfactionCustomer ServiceTeam ManagementTicketing SystemOutbound SalesCustomer Relationship ManagementMultitaskingZendeskSales & MarketingTelemarketingLead Generation - $5 hourly
- 5.0/5
- (6 jobs)
Hello to all! I am Florence GBEDJI, graduate in human resources, digital marketing professional for almost three years. I work as a virtual assistant putting my varied skills in the field of digital, business communication and management at the service of growing companies, start-ups, small and medium-sized enterprises around the world with certain results. I specialize in customer relationship management and finding qualified leads for your business growth. I also specialize in transcription, an area I am very passionate about. With my acquired skills and professional experiences, I am able to efficiently handle your customer service. I will take care of the management of interactions and the resolution of any problems your customers may have by: Phone, Email, chat on any platform or social media such as Facebook, Instagram, LinkedIn, Tik tok, You Tube, Google my business etc. I also accompany you in: - Creative and structured writing in French with content addition to websites). - Managing your e-commerce business on Shopify - Aliexpress with efficient ticket processing. - Management of your e-commerce activity on Amazon eEbay: Stock management, claim management, dispute resolution. - Searching for leads and qualified profiles on LinkedIn, Facebook, Google. - Research and listing of winning products for your e-commerce store. - Product description with relevance. - Transcription of your audio or video files in French into text with speaker identification and time stamp. If you are looking for a customer service agent, a virtual assistant, a French transcriber, a French web editor, a web moderator, a teleoperator, you are at the right place. I am looking for opportunities to use my skills and experience, to work with clients who will give me the opportunity to continue my professional career by giving the best of myself by providing quantitative and qualitative added value while learning new things. Best regards.
Ticketing systems
GorgiasLead GenerationGeneral TranscriptionTelemarketingParisian French AccentProofreadingCustomer ServiceTicketing SystemEmail CommunicationSocial Customer ServiceZendeskZoho CRMHubSpotFreshdesk Want to browse more freelancers?
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