Hire the best Ticketing systems Freelancers in San Pedro Sula, HN
Check out Ticketing systems Freelancers in San Pedro Sula, HN with the skills you need for your next job.
- $17 hourly
- 5.0/5
- (8 jobs)
Throughout my professional journey in the dynamic field of Customer Service, I have embarked on an enjoyable and enriching path. This expedition has not only broadened my horizons but has also deepened my understanding of effective techniques and strategies to ensure optimal outcomes for both clients and companies. It is worth mentioning that this valuable experience spans diverse industries, demanding the cultivation of essential soft skills such as active listening, problem-solving, creativity, emotional maturity, and adaptability. Over a span of six years in call centers, through inbound and outbound roles as well as handling chats and emails/tickets, I have fine-tuned my abilities in demonstrating empathy, diligence, and the significance of product knowledge, have prepared me to thrive in high-pressure situations with minimal supervision. Moreover, I possess remarkable proficiency in Spanish-English translation and vice versa, honed through my voluntary translation work at local missionary events and previous jobs, where I provided translation services for various specialized legal and medical offices. I have also worked on technical customer support and I am willing to explore further this path of work. Drawing from my comprehensive knowledge and personal experiences as both a client and service provider, I place utmost emphasis on delivering a remarkable customer experience tailored to their unique needs and preferences. Additionally, my professional background encompasses roles as a virtual receptionist, a representative in the scheduling department, and active involvement in answering services for esteemed law firms, medical practices, and diverse businesses worldwide. As well as B2B sales, where I went hand in hand with the clients from an existing portfolio but also through cold calling, offering permitting services and setting up their accounts with us and managing their business permissions to remain operational from start to finish, including helping them expand to other states and renewals of existing licenses in the trucking business. I am happy to say that I have enjoyed my journey working with people from all corners of the world, with both internal and external clients. I truly hope I can keep providing one-of-a-kind interactions and assessing my clients' needs.
Ticketing systems
TranslationPhone SupportProduct KnowledgeCustomer SatisfactionSchedulingCustomer ServiceTicketing SystemTime ManagementCommunication EtiquetteKPI Metric DevelopmentSalesCustomer Retention - $7 hourly
- 4.4/5
- (4 jobs)
Over 9 years of expertise in Customer Service/Support, Backoffice Support, Email Communication, Logistics Coordination, and Legal Aid Customer Service. Organized and responsible, open-minded, able to adapt to changes quickly, and eager to learn new things and improve myself. My interests are technology, business, and productivity.
Ticketing systems
Lead GenerationLead ManagementCRM SoftwareAppointment SettingVirtual AssistanceData EntryCustomer SupportEmail CommunicationCustomer ServiceTicketing SystemTechnical Support - $29 hourly
- 0.0/5
- (0 jobs)
I am a highly skilled and motivated IT professional with a passion for leveraging technology to drive efficiency, innovation, and business success. With a strong educational background and hands-on experience in the IT industry, I possess a diverse range of technical skills and a deep understanding of various IT systems and methodologies.
Ticketing systems
Software MaintenanceHardware TroubleshootingRemote Connection SupportRemote IT ManagementTicketing SystemProblem SolvingLAN AdministrationIT Project ManagementMinitabInventory ReportIT Asset ManagementNetwork MonitoringOffice 365Microsoft Teams - $5 hourly
- 0.0/5
- (0 jobs)
-Industry Experience: Over five years in the BPO sector since 2019 -Customer Service Focus: Primarily worked in customer service roles -Retention Department: Gained valuable experience in retention strategies -Collections Experience: Brief tenure as a collections agent -Strong Typing Skills: Demonstrated proficiency in typing -Email Communication: Experienced in responding to customer inquiries via email Expert in customer satisfaction, technical support, credit checks, sales ,data verification, and retention strategies provided via chat, email, or phone.
Ticketing systems
Ticketing SystemMicrosoft ExcelCold CallHigh-Ticket ClosingTechnical SupportCustomer ServicePhone Communication Want to browse more freelancers?
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