Hire the best Ticketing systems Freelancers in Mumbai, IN
Check out Ticketing systems Freelancers in Mumbai, IN with the skills you need for your next job.
- $15 hourly
- 4.8/5
- (12 jobs)
Proficient skills on Microsoft Outlook and Microsoft Office. Configuring E- Mail clients, installing anti-virus software, setting up third party routers. Cloud services for Microsoft Office 365 (Azure, Active Directory, Exchange Online) handling cases for Centralized mail flow and Identity management (IDO). Configured AAD connect and ADFS for Active Directory synchronization and single sign-on with Office365. Implementation and deployment of Active Directory inclusive of Azure, Active Directory Synchronization DirSync/ AD Sync/AD Connect, Sync rule manager, and AD Connect Connectors / AD Schema. Configured email client with Office 365 email address, configured mobile phones with email clients, shared calendars and trouble shoot issues related to sharing, experience with Office 365 Pro Plus and Enterprise troubleshooting issues. Assisting Admins in Planning, implementing and troubleshooting email solution with Office 365 Hands on knowledge of SharePoint Online administration, building sites, list/libraries and OneDrive for Business sync. Managing and implementing Mail Flow Inbound and Outbound rules as per the organization requirement. Troubleshooting Installation and activation of Office 2013 & 2016 Troubleshooting client connectivity issues like Outlook, Active Sync and OWA . Analyzing and troubleshooting NDR's, Message Headers and Message trace. Deploying Exchange Online Archiving for On-Premise Exchange. Applying compliance with Legal Hold, Archiving, Retention Policies and Journaling Solutions for Enterprise Tenants Automated and executed Office 365 procedures utilizing Windows PowerShell. Resolved Office 365 tasks with the use of PowerShell. Monitor and troubleshoot Office 365 availability and usage includes Analyze reports (Service reports, mail protection reports, auditing log and portal email hygiene reports) Manage identities with PowerShell. Hands on Search/Export and download mailboxes in PST file from Office 365. Hands on Migration from Google to Office 365
Ticketing systems
CommunicationsCustomer ServiceTicketing SystemEmail CommunicationCustomer SupportMicrosoft OfficeCommunication EtiquetteMicrosoft Exchange OnlineCloud ComputingMicrosoft Windows PowerShellOffice 365 - $30 hourly
- 5.0/5
- (21 jobs)
Can identify, analyze and provide suitable resolution for any office 365 issue Especially in exchange online and Microsoft teams.
Ticketing systems
Microsoft Exchange OnlineTicketing SystemCommunication EtiquetteProduct KnowledgeMicrosoft Active DirectoryIncident ManagementTroubleshootingMicrosoft Exchange Server - $25 hourly
- 5.0/5
- (28 jobs)
With over 7 years of professional experience, I bring extensive expertise in Microsoft 365, specializing in Exchange Online, OneDrive, SharePoint, Teams, and the Office suite. My background includes 5 years of dedicated technical support for Microsoft 365, during which I honed my skills in troubleshooting and optimizing these platforms to meet diverse client needs. In addition to my technical proficiency, I have demonstrated leadership capabilities as a Team Lead, successfully managing and motivating my team to achieve exceptional results. Currently, I serve as an Operations Lead in Microsoft 365, where I excel in overseeing processes and ensuring seamless operations within the environment.
Ticketing systems
Office AdministrationTicketing SystemMicrosoft Exchange OnlineTroubleshootingOffice 365 - $7 hourly
- 4.9/5
- (28 jobs)
Hardworking ,reliable , dedicated and professional freelancer with a desire to reach the Top. My unmatched passion to deliver for over 9 years has landed me a TOP RATED PLUS badge on Upwork with a 100% client satisfaction rate. Expert in Software and websites like Airbnb Homeaway/VRBO Booking.com/Extranet Expedia/Expedia Central Stripe Payments Quickbooks Hostaway Slack Guesty Airgms Podio Excel and Microsoft Office. I have worked for major businesses in Sweden (Guestly.se) and Canada (Hostedpropertymanagement.com). Also worked with LuxeHubs - (Seattle,USA) Airhosted - (Zurich, Switzerland). Managed over 1000 listings over the course of 4 years and I managed all inquires/Guest communication from potential guests and write reviews after they end their stay with us. I can also update weekly pricing and optimize listings. A co-host on Airbnb and a main host myself handling a few regional properties and maximizing benefits for the last 3 years. Vacation Rental/Airbnb Support Tasks - Partner Client Phone handling - Creating invoices on Quickbooks and Payments on Stripe - Backend Website Management - Answering Vacation Rental Inquiries from guests - Co ordinating with the cleaners - Daily Extension Up Sells for guests who are staying - Day before Arrival and Pre- Check out messages - Creating Templates on different platforms for pre-recorded response for generic inquiries - Coral Guestbook Management - Detailed Information about the Airgms software and full handling - Marketing on social media REAL ESTATE EXPERIENCE - Detailed Information guidance to the Clients about the appointment. - Researching on properties on various websites such as Zillow, Redfin and praparing offers if needed - Make offers to Sellers, Buyers over the phone - Setting Appointments to see the property - Post ads on craigslist.com,following up on them and marketing on social media - Customer service - Phone/Email/Social Media - Data Entry, Running COMPS and Calculating ARV -Experienced with Postcard, Yellow letter Leads - Partner Client Phone handling - Email Handling and Response - Creating Invoices on Quickbooks - Full knowledge of Podio and Excel - Data entry Tasks and Documentation writing - Follow up with the Clients whenever needed - Ability to work under Pressure and under minimal supervision My 8 years journey includes handling the following Support jobs Help Desk/Ticket Support Live Chat Support Email Support Inbound Phone Support Outbound Phone Support With over 5 long term clients and still going strong. I am learning everything from best in the business and would love to share my knowledge base and build an empire for the next business i might work for. With a Bachelors Degree in Computer Science field, i have 7 years of experience in Customer Service assisting U.S. and Indian customers. I was trained at a large Call Center in Mumbai(INDIA)and served as a Tech Support agent and a customer service representative for Dell Technical Support (USA). I have worked for clients from different countries and still going with a positive job success ratio . I also have a wealth of experience using Microsoft Word, Microsoft Excel and, my new favorite, Google drive to build weekly and monthly fiscal reports, head and manage projects with a team Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. -I can resolve customer complaints via email, chat, or social media. -Greet customers warmly -Sell products and services. -Utilize computer technology to handle high customer complaint volumes. -Work with customer service manager to ensure proper customer service is being delivered. My no. 1 goal is to ensure Customer as well as Client Satisfaction. In the past I have worked with Dell technical support Where my main role was to solve software issues of the customer as well as handle sales and i was awarded for the same . I am a full-time freelancer and can work Australian, U.K. or U.S. business hours. Currently working part time for one of the most successful companies in the US - Mitratech Holdings A special certificate from Mitratech on excellent service and support and a recognition in the Mitratech Talent Cloud which is also visible on my profile I have worked for Mitratech's most used e-billing products worldwide. Products include Collaborati, Corridor and TeamConnect. Products used by biggest client companies in the world like Google, Airbus, Ford, Apple and many more. An important part of the e-billing team where i help our clients resolve e-billing issues with LEDES files and processing it further.
Ticketing systems
Customer SupportTicketing SystemCold CallingCustomer SatisfactionData EntryMicrosoft ExcelSalesAnswered TicketOnline Chat SupportTechnical Support - $6 hourly
- 0.0/5
- (0 jobs)
I'm Siddhesh Joshi, a dedicated Customer Service and Travel Support Professional with 3+ years of experience at top BPO companies like WNS and Teleperformance. I specialize in Global Distribution Systems (Amadeus, Galileo, Sabre, Farelogix), air ticketing (international and domestic), PNR creation, refunds, reissues, and complete travel management solutions. I’m passionate about providing top-notch service, resolving customer queries efficiently, and ensuring smooth travel experiences. I also bring strong communication skills and proven success in SLA achievement and reporting. Let's work together to elevate your customer service or travel business!
Ticketing systems
Travel & HospitalityVirtual AssistanceTravel PlanningTravel ItineraryCustomer ServiceTicketing SystemSabreAmadeus CRS - $3 hourly
- 0.0/5
- (0 jobs)
Summary HighlyskilledMechatronics Engineer withexperience intechnicalsupport, ITadministration, CNC programming , andautomation. Adeptat troubleshooting hardwareandsoftwareissues, managingIT infrastructure ,andoptimizingworkflowsusingtoolslikeZapier, Airtable ,andNotion , Proficientin WordPres management , emallmarketing(Mallchimp), SEO ,andapplicationsupport. Strongbackground in mechanical systems ,automation , androboticswithhands-on experience in CNCoperationsand programming . Passionate aboutintegratingAlandmachinecontrolsystemsto enhance efficiencyand productivity . Experience * Proficientinzohohelpdesk, ninjacrm,synmors help desk * Problem-solving * Microsoft office * MS office * Remoteofficeavailability * Multitasking * Excellent communication
Ticketing systems
CRM AutomationSpreadsheet SkillsDocument FormattingDocument AutomationCSSHTML5CanvaIT General Controls TestingIT Asset ManagementIT InfrastructureTicketing SystemAbaqusComputing & NetworkingNetwork EngineeringDatabase Management Want to browse more freelancers?
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