Hire the best Ticketing systems Freelancers in Caloocan City, PH
Check out Ticketing systems Freelancers in Caloocan City, PH with the skills you need for your next job.
- $25 hourly
- 5.0/5
- (6 jobs)
Neder is a 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝘅𝗽𝗲𝗿𝘁 𝘄𝗶𝘁𝗵 𝗢𝘃𝗲𝗿 𝟮𝟬 𝗬𝗲𝗮𝗿𝘀 𝗼𝗳 𝗣𝗿𝗼𝘃𝗲𝗻 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 that's identified and addressed the core challenges that businesses encounter in providing outstanding customer service. What my recent client shared about me... 🌟 "Neder is an amazing leader, teammate, and employee. There really are enough words to shout out about her dedication, perseverance, quick thinking... The list goes on and on. She's upbeat and friendly in every situation. She understands customer needs and how to best help her team achieve them. She's a key asset to any customer support team." Her preferred tools: 📌Salesforce, Zendesk, Zoho, GHL and Desk 📌Trello, Canva, Adobe Photoshop 📌Slack, Skype, Discord 📌Google Docs, Sheet, Calendar 📌Asana, ClickUp 📌ChatGPT 📌Notion My Specializations: 👆 Customer Service 👆 Administrative Support 👆 Escalation Handling 👆 Complaint Resolution 👆 Chat Support 👆 Email Support 👆 Data Entry 👆 Quality Assurance 👆 Reporting 👆 Web Research 👆 Team Monitoring 👆 Email Marketing 👆 Product Training 👆 Recruitment 👆 Onboarding Would you like to level up your customer support game? 𝗟𝗲𝘁'𝘀 𝗷𝗼𝗶𝗻 𝗳𝗼𝗿𝗰𝗲𝘀 and redefine the path to success for your business! 🚀
Ticketing systems
Administrative SupportProduct KnowledgeTicketing SystemCustomer CareCustomer Relationship ManagementCustomer SatisfactionCustomer RetentionEmailCustomer SupportCustomer ServiceOnline Chat SupportEnglishTeam ManagementOrder TrackingEmail Support - $6 hourly
- 5.0/5
- (2 jobs)
Highly motivated and results-oriented customer service professional with 7+ years of experience in diverse industries, including telecommunications, healthcare, and finance. Proven ability to resolve complex customer issues, provide technical support, and build strong customer relationships. Seeking a challenging role in a customer-focused environment where I can leverage my communication and problem-solving skills to contribute to organizational success. Key Skills * Customer Service * Technical Support * Problem-Solving * Communication * De-escalation * Time Management * Organization * Multitasking * Customer Relationship Building. I am a highly skilled and experienced customer service professional with a proven track record of success. I am eager to contribute my skills and experience to a dynamic and growing organization. I am confident that I can quickly become a valuable asset to your team.
Ticketing systems
SchedulingOnline Chat SupportQuickBooks OnlineTax PreparationTaxationAccounting BasicsAccounting ReportFinancial ReportBookkeepingCustomer SupportPhone CommunicationEmail CommunicationTechnical SupportCustomer ServiceTicketing System - $8 hourly
- 5.0/5
- (12 jobs)
I am an enthusiastic, reliable, and hardworking individual with over 16 years of experience giving professional, efficient, and high-quality service to various call center/E-commerce companies. I am skilled in communicating with clients over the phone, chat, and email. I have experience with different platforms such as Zendesk, Freshdesk, Gorgias, Zoho, ReAmaze, etc., and I am eager to learn to use any new tools to get the job done well. I always meet deadlines and don't make promises I can't keep. I am a team player, but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!
Ticketing systems
ShopifyTicketing SystemSlackData EntryCustomer SupportCustomer ServiceOnline Chat SupportEmail SupportFashion & BeautyZendeskFreshdesk - $10 hourly
- 5.0/5
- (2 jobs)
Looking for a reliable Assistant to help you lessen your workload? 👨🏽💻🌐 Tech- Savvy | Resourceful ⚡💻 High-Speed internet | Equipment 🤗 ❤️Empathy | Heart My clients and previous employers hired me for 👇🏼 1️⃣ 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 𝙋𝙍𝙊: I'm your go-to person for providing excellent customer service. I excel at addressing customer queries, swiftly resolving issues, and ensuring your customers leave with a smile. 2️⃣𝙏𝙀𝘾𝙃 𝙂𝙐𝙍𝙐: Need technical assistance for your customers? Count on me to handle tech challenges like a pro. I'll ensure your customer's systems run smoothly and efficiently. 3️⃣ 𝙊𝙉𝙇𝙄𝙉𝙀 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝙈𝘼𝙉𝘼𝙂𝙀𝙍: If you're running an online business, I can be your right-hand person. I'm skilled in managing e-commerce platforms, websites, and digital marketing to boost your online venture's success. 4️⃣ 𝘾𝙊𝙈𝙈𝙐𝙉𝙄𝘾𝘼𝙏𝙄𝙊𝙉 𝙒𝙃𝙄𝙕: I pride myself on being a champ at communicating effectively. I can explain complex tech concepts and business strategies in simple terms, building strong relationships with your customers and team members. 5️⃣𝘾𝘼𝙇𝙇 𝙃𝘼𝙉𝘿𝙇𝙄𝙉𝙂 𝙀𝙓𝙋𝙀𝙍𝙏: When it comes to handling calls, I've got you covered. I'll make sure every call ends positively, helping you achieve your business goals. 6️⃣ 𝙈𝙐𝙇𝙏𝙄-𝙏𝘼𝙎𝙆𝙄𝙉𝙂 𝙈𝘼𝙎𝙏𝙀𝙍: Juggling multiple tasks is second nature to me. You can trust me to efficiently manage a variety of responsibilities, ensuring nothing falls through the cracks. 7️⃣ 𝘾𝘼𝙇𝙀𝙉𝘿𝘼𝙍 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 𝙋𝙍𝙊: If you need help with scheduling, I'm your solution. I excel at managing calendars, setting up appointments, and organizing meetings, so you can make the most of your valuable time. 𝙒𝙃𝙔 𝘾𝙃𝙊𝙊𝙎𝙀 𝙈𝙀: 1️⃣ 𝙑𝙀𝙍𝙎𝘼𝙏𝙄𝙇𝙄𝙏𝙔: My skillset covers a wide range of tasks, making me your all-in-one solution for your business needs. 2️⃣ 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍-𝘾𝙀𝙉𝙏𝙍𝙄𝘾 𝘼𝙋𝙋𝙍𝙊𝘼𝘾𝙃: I understand that happy customers are the key to success and always go the extra mile to ensure satisfaction. 3️⃣ 𝙏𝙀𝘾𝙃-𝙎𝘼𝙑𝙑𝙔: Technical issues are no match for me; I'll ensure smooth operations and satisfied users. 4️⃣ 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝙎𝘼𝙑𝙑𝙔: Whether it's managing your online business or streamlining processes, I know how to make strategic decisions for your success. 5️⃣ 𝘾𝙊𝙈𝙈𝙐𝙉𝙄𝘾𝘼𝙏𝙄𝙊𝙉 𝙋𝙍𝙊: Expect seamless teamwork and satisfied customers, thanks to my exceptional communication skills. 6️⃣ 𝙀𝙁𝙁𝙄𝘾𝙄𝙀𝙉𝘾𝙔: I get things done quickly and accurately, thanks to my excellent time management and multitasking abilities. 7️⃣ 𝙊𝙍𝙂𝘼𝙉𝙄𝙕𝘼𝙏𝙄𝙊𝙉: I'll keep your schedule in check with my calendar management skills, ensuring you make the most of your precious time. Elevate your customer support, tech assistance, and online business management with me. I'm ready to bring my expertise to help you efficiently achieve your business goals.
Ticketing systems
Customer ServiceTelemarketingSales PromotionData EntryTicketing SystemCustomer SupportTechnical SupportCustomer ExperienceTech & ITEmail SupportOnline Chat Support - $5 hourly
- 5.0/5
- (1 job)
I’m an IT professional with 3 years of experience in software development and technical support. I began my career as a Software Engineer at Accenture, where I worked on enterprise applications, coding, testing, and system maintenance, building a strong technical foundation. I later transitioned into IT support roles, including local onsite support, service desk, and voice/chat support. I’ve provided hands-on help with hardware, software, setups, and basic networking, while also handling tickets, system access issues, and remote troubleshooting. In my most recent role, I delivered customer support through chat and voice channels, consistently achieving a 100% QA score through clear communication, empathy, and fast issue resolution. I’m skilled in Windows support, remote tools, ticketing systems, and documentation. With my mix of development background and strong support experience, I’m ready to assist with IT helpdesk tasks, customer service, or technical virtual assistance, professionally, accurately, and with care.
Ticketing systems
Data ExtractionXML SitemapEnd User Technical SupportNICEmacOSChrome OSTicketing SystemSQLHardware TroubleshootingSystem AdministrationOKTAJiraServiceNowMicrosoft Active DirectoryMicrosoft Office - $12 hourly
- 5.0/5
- (19 jobs)
Helping others is what I’m all about, and I always make sure to deliver top-notch customer service. You can see this in my track record on Upwork, where my skills consistently lead to happy customers With over a decade of experience in Order Management, SaaS Technical Support, and Customer Care, I’ve built expertise in: • Sales • Order fulfillment and tracking • App troubleshooting • SaaS support • E-commerce • Live Chat & Email Handling • Lead Generation • Social Media Management • Data Entry & Research • Administrative Tasks I’ve handled challenges like missing items, delays, and disputes in Order Management and E-commerce. My approach includes finding creative solutions and collaborating with customer care teams, warehouses, shipping partners, and management to ensure smooth operations and customer satisfaction. In Technical/SaaS support, I engaged with users to address app complaints, providing detailed guides and investigating issues to find root causes. I ensured effective ticket triage and served as a bridge between users and the engineering team for clear communication and prompt resolutions. I’m confident in quickly learning new platforms, having used tools such as Intercom, Zendesk, Giorgias, Helpscout, FreshDesk, Shopify, Jira, Prestashop, Google Drive, ClickDesk, Zopim, Trello, Asana, Zoom, Slack, Skype, Chatra, ClickandChat, Excel, Word, PowerPoint, Outlook, Thunderbird, Dropbox, and iCloud. Described as a quick learner and detail-oriented, clients have recognized me as a versatile professional, capable of excelling in various fields. I’m excited about the opportunity to contribute to your team’s success! I look forward to discussing how I can be a valuable part of your growing company.
Ticketing systems
Technical SupportTroubleshootingSaaSCustomer SatisfactionLogistics ManagementEcommerce Order FulfillmentProduct KnowledgeCustomer SupportTicketing SystemOrder FulfillmentCustomer ServiceShipping & Order Fulfillment SoftwareOrder TrackingOnline Chat SupportOrder Processing - $7 hourly
- 5.0/5
- (32 jobs)
Objective: To secure a position where I can leverage my extensive experience in e-commerce operations, order fulfillment, and customer service to ensure efficient order processing, seamless vendor coordination, and exceptional customer experiences. I aim to contribute my strong attention to detail, problem-solving abilities, and proactive approach to help optimize operational workflows and improve overall efficiency. Professional Summary: A highly motivated and detail-oriented professional with over 10 years of experience in virtual assistance, order processing, customer support, and e-commerce management. Skilled in handling order fulfillment, inventory management, dispute resolution, and logistics coordination to ensure accurate and timely processing. Adept at managing multi-channel customer interactions via email, chat, phone, and social media to enhance customer satisfaction. Proficient in various e-commerce platforms, CRM tools, and cloud-based technologies, with a proven ability to multitask, prioritize, and thrive in fast-paced environments. Recognized for problem-solving skills, strong work ethic, and commitment to delivering exceptional service.
Ticketing systems
ZendeskMicrosoft OfficeCustomer SupportAdministrative SupportShopifyMultitaskingOrder FulfillmentTask CoordinationVirtual AssistanceTicketing SystemCustomer ServiceOrder TrackingOnline Chat SupportPhone SupportOrder Processing - $6 hourly
- 4.0/5
- (1 job)
Dedicated and personable Customer Service Representative with over 8 of experience in delivering exceptional customer experiences. Proficient in handling various customer inquiries, resolving issues, and ensuring customer satisfaction. Can handle phone calls and chat inquiries. Skilled in effective communication, problem-solving, and multitasking in fast-paced environments. Proven ability to adapt to different customer needs while maintaining a positive attitude and professional demeanor. Committed to delivering high-quality service and building strong customer relationships.
Ticketing systems
Insurance ConsultingFinancial AnalysisData EntryData AnalysisMicrosoft OfficeTechnical SupportTicketing SystemCustomer Service - $8 hourly
- 4.3/5
- (4 jobs)
Hello there! I am a seasoned professional with over nine years of experience in customer service and virtual assistance. Throughout my career, I have honed my ability to provide exceptional support, ensure client satisfaction, and efficiently manage a wide range of tasks in the virtual workspace. My expertise includes handling inbound and outbound calls, chat support, technical support, and quality assurance. Additionally, I have experience in eCommerce store management, account management, email and calendar coordination, and other administrative tasks. Why Hire Me: ▶️ As an experienced customer service representative, I am skilled in understanding and addressing customer needs. My goal is to exceed expectations, resolve issues, and deliver the best possible customer experience. My dedication to providing exceptional service has strengthened my interpersonal and communication skills, while also honing my problem-solving abilities. ▶️ On the other hand, as a virtual assistant, I have successfully managed various administrative tasks, organizational responsibilities, and time management with great precision. My dedication to efficiency, adaptability, and strong organizational skills make me a valuable asset in any virtual work environment. My previous work experiences have equipped me with adaptability, resourcefulness, and a passion for ensuring that every interaction, whether it is virtual or in person, is marked by professionalism and excellence. I'm excited about the opportunity to contribute to your success. If you're looking for a reliable and resourceful customer service and virtual assistant, let's connect and explore how my skills and experiences can benefit your team or project!
Ticketing systems
Communication SkillsZoho CRMHubSpotTicketing SystemLead GenerationAppointment SettingData EntryAdministrative SupportVirtual AssistanceCustomer SatisfactionOnline Chat SupportTechnical SupportEmail SupportCustomer SupportCustomer Service - $7 hourly
- 0.0/5
- (0 jobs)
Hi, I'm John Paul, a dedicated Customer Support & Technical Specialist with 10+ years of experience in the BPO industry. I have provided exceptional customer service, technical support, and sales assistance across various industries, including telecommunications, internet services, Google Waze, YouTube, and YouTube Music. I specialize in help desk support, troubleshooting, virtual assistance, and sales support, ensuring that clients receive top-notch service and solutions. I thrive in fast-paced environments and excel in handling email, chat, and phone support to resolve customer issues efficiently. What I Can Do for You ✅ Customer Support: Expert in handling customer inquiries, complaints, and issue resolution via email, chat, and phone. ✅ Technical Support: Skilled in troubleshooting software, hardware, and network-related issues. ✅ Virtual Assistance: Managing admin tasks, email handling, data entry, and research. ✅ Sales & Lead Generation: Assisting with inbound/outbound sales, appointment setting, and CRM management. ✅ Product Support: Providing guidance and solutions for SaaS platforms, CCTV systems, and digital products. ✅ Google & YouTube Expertise: Experience in Google Waze and YouTube Music support, assisting users with technical and content-related concerns. Why Work With Me? ✔ Experienced & Reliable: 10+ years in customer support and technical assistance. ✔ Fast Learner & Adaptable: Quickly picks up new tools, products, and workflows. ✔ Excellent Communication Skills: Clear, professional, and customer-friendly. ✔ Dedicated to Quality Service: Ensures customer satisfaction and problem resolution. ✔ Available & Flexible: Open to different time zones and work schedules. I'm excited to bring my expertise to your team and help your business grow! Let's connect and discuss how I can assist you.
Ticketing systems
Visual ArtSocial Media ManagementData EntryTicketing SystemVirtual AssistanceOnline Chat SupportEmail SupportTechnical SupportEmailCustomer Service - $6 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Ticketing systems
Chat & Messaging SoftwareChatbot PromptInbound InquiryTicketing SystemSocial Media AdvertisingData EntrySocial Customer ServiceMicrosoft OfficeGoogle APIsGoogle SheetsMicrosoft ProjectVirtual Assistance - $6 hourly
- 0.0/5
- (2 jobs)
Hi I'm Michael a highly motivated and hardworking individual who enjoys challenging work while being a competitive team player to better contribute to a team and at the same time hone myself and grow positively towards the company's goals and vision.
Ticketing systems
Computer NetworkNetwork EquipmentVoIP AdministrationTicketing SystemAmazonHardware TroubleshootingNetwork MonitoringNetwork AdministrationDesktop SupportComputer Hardware InstallationMicrosoft Active Directory - $15 hourly
- 5.0/5
- (5 jobs)
✅ What I Offer: ✅ Managed end-to-end account lifecycle for 900+ organizational users ✅ Administered Azure AD user provisioning ✅ Technical Support & Troubleshooting ✅ Training & Collaboration ✅ Security & Compliance ✅ Addressed flagged security cases ✅ Process Optimization 📩 Let’s Connect!
Ticketing systems
Microsoft OfficeITILEnd User Technical SupportCustomer ServiceSalesforceHardware TroubleshootingTicketing SystemServiceNowOnline Chat Support - $4 hourly
- 1.0/5
- (1 job)
I'm Xyrabelle, a Customer Service Representative with a couple of years of experience. I'm open to new opportunities and challenges and I'm always looking to learn new things. I've also owned my own business. If you're looking for a great person to help your company grow, then you can contact me!
Ticketing systems
Microsoft PowerPointPowerPoint PresentationGoogle SheetsGoogle DocsGmailMicrosoft ExcelMicrosoft OfficeVerizon MediaAutoencoderHealthcareSocial Media MarketingTeachingTicketing SystemServerCustomer Service - $8 hourly
- 0.0/5
- (0 jobs)
Are you looking for an IT support/IT Helpdesk/Real Time Analyts? Come on, I'am one message away! I can assist your businesses by: ✔ Assisting End User to reset their password. ✔ Assisting End User for technical issues via chat and remote. ✔Assisting End User to troubleshoot and connect with Network Printers ✔Real Time Monitoring of agents adherence and SLA ✔ Plotting of scheduled training, breaks, leaves and overtime. ✔Monitoring of Game Changers for properly call handling. I'm accepting part time opportunities as well. Talk to you soon! Jhodel
Ticketing systems
Real-Time StrategyWorkforce ManagementMultitaskingCustomer ServiceMicrosoft Active DirectoryTicketing SystemIT SupportTechnical Project ManagementTime ManagementEmail CommunicationOnline Chat SupportEmail Support - $7 hourly
- 0.0/5
- (0 jobs)
I am hardworking, easy to work with, and adaptable to any work environment. I have been working in the customer service and technical support industry for about 3 years. I tried my luck to switch my career into the IT industry and am currently working. In charge of responding to user inquiries, managing tickets by creating, updating, and tracking them. Troubleshooting hardware and software issues to accurately identify root causes. Supporting the North American site (US and Canada).
Ticketing systems
Microsoft AzureTicketing SystemAvayaMicrosoft WindowsWeb ApplicationComputer HardwareMicrosoft Active DirectoryCustomer SupportData EntryProduct KnowledgeOrder TrackingEmail Support - $15 hourly
- 0.0/5
- (1 job)
It's an honor that you take time to check on my profile🥳 I am a Travel Consultant expert for almost 5years now. I am trained and conducting product training that mainly focused in GDS ( Global Distribution System ) a computerized network system owned or operated by a company that enables transactions between travel industry service providers, mainly airlines, hotels, car rental companies, and travel agencies. I am receiving inbound calls directly from a customer it's either they are requesting any name modifications in regard to what should be appearing on the reservation. I do back-office work, like sending emails to customers regarding their flight schedule, new itinerary, and refund request. Assist in-house front-line agents and customers worldwide. Working with Global Distribution System (GDS) to update and process tickets. Handle customer service inquiries and problems associated with servicing the company’s client based. Utilize computer applications and tools to provide professional service to the customer Providing alternative flight options and rebooking customers' flight Processing name correction if they book their fight misspelled.
Ticketing systems
TravelAmadeus CRSBooking ServicesTicketing SystemSabreCustomer ServiceInbound InquiryAdministrative SupportPhone SupportProduct KnowledgeOnline Chat SupportEmail CommunicationData EntryTyping - $5 hourly
- 0.0/5
- (0 jobs)
I am a versatile professional with extensive experience in digital marketing, customer service, technical support, and e-commerce operations management. Over the course of my career, I have developed a robust skill set, which includes expertise in digital advertising, exceptional customer handling, technical troubleshooting, and streamlining and optimizing e-commerce operations. As an Operations Manager, I successfully led and coordinated teams of customer service and technical staff, ensuring seamless communication, efficient workflows, and high-quality service delivery. My ability to manage and motivate cross-functional teams has allowed me to drive performance improvements, enhance customer satisfaction, and ensure operational excellence across multiple areas. My diverse skill set, combined with my leadership experience, demonstrates my commitment to adapting to various roles and industries. I take pride in delivering results that not only meet but exceed, expectations. I aim to leverage my expertise in team management, process optimization, and multi-disciplinary knowledge to help your business achieve its goals efficiently and effectively.
Ticketing systems
Management SkillsPeople ManagementOrder ManagementSalesDesktop SupportTicketing SystemTechnical SupportCustomer SupportCustomer ServiceHelpdeskMicrosoft OfficeOnline Chat SupportZendeskEmail SupportServiceNow - $7 hourly
- 4.2/5
- (1 job)
Professional Summary Passionate and dedicated Customer Service Support Representative providing quality quality care for the client. Proven ability to establish and maintain excellent communication and relationship with client. Adapt in replying emails and tickets, finance transaction, reporting, configuration and integration transaction. Dedicated in identifying customer needs and delivering effective solutions to the problem. Excellent time management with superior knowledge of customer service industry and ticketing system.
Ticketing systems
Online Chat SupportCustomer ServiceTicketing SystemMicrosoft OneNoteCritical Thinking SkillsCultural AdaptationPhone SupportManagement SkillsMultitaskingComputerCommunication SkillsProduct SupportMicrosoft WordGoogle SheetsMicrosoft Office - $8 hourly
- 0.0/5
- (1 job)
* Excellent relationship building with customers, very reliable and professional person, broad skills and experience in soft skills (probing, navigation skills, etc.), technical and customer interaction. * Team player and provides knowledge and experience among team mates and colleagues without hesitation and doesn't have any problems accepting comments and suggestions from others. * Enjoys rapport building and customer interaction. Has a strong persuasive skills and confidence with meeting task. * Have been into Consumer and Business Technical support for the last 10 years with solid
Ticketing systems
Microsoft TeamsTicketing SystemWindows AdministrationVoIP SoftwareCustomer SupportWeb ApplicationVideo EditingVoIPVideo AdvertisingDesktop SupportTroubleshootingEmail SupportTechnical SupportPhone SupportIncident Management - $7 hourly
- 0.0/5
- (0 jobs)
OBJECTIVES I m seeking a part time job that will allow me to utilize my knowledge, skills, and education so that I may contribute in my humble way to realizing the goals of the organization/establishment, and it will reciprocate the opportunity for personal growth, to provide good service, and broaden my knowledge for career improvement.
Ticketing systems
Administrative SupportTicketing SystemCustomer ServiceVirtual Assistance - $5 hourly
- 0.0/5
- (0 jobs)
🛎️ Customer Service Pro | 🌟 Customer Support Specialist | 💬 Service Guru 🤝 Client Care Expert | 📞 Support Maestro | 🕊️ Customer Whisperer 🎉 Satisfaction Specialist | 🛠️ Issue Resolver | 🌈 Customer Delight Champion Greetings! 🚀 If you've stumbled upon my profile, it's a pleasure to virtually meet you. I'm embarking on a thrilling new chapter in my career as a Customer Service Representative, and I'm excited to share a glimpse of my professional journey with you. 💬🌟 Over the past eight years, I devoted myself to the dynamic realm of Business Process Outsourcing (BPO) in the Philippines. Collaborating with esteemed firms across the USA, Canada, and Australia, I honed my expertise in various customer service techniques. Whether it's through chat, email, or inbound and outbound calls, I take pride in being a seasoned professional in customer service. 💼✨ Now, fueled by a passion for growth, I'm on a mission to elevate my knowledge and skill set. Currently enrolled in courses to gear up for the roles of a social media manager and virtual assistant, I'm eagerly absorbing insights to add a power-packed punch to my repertoire. Join me on this exciting journey as I strive to enhance my capabilities and make a significant impact in the realms of virtual assistance and social media management. 📚💪
Ticketing systems
EmailCanvaTicketing SystemCustomer ServiceGraphic DesignSocial Media AdvertisingSocial Media Ad CampaignZendeskOnline Chat Support Want to browse more freelancers?
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