Hire the best Ticketing systems Freelancers in Caloocan City, PH

Check out Ticketing systems Freelancers in Caloocan City, PH with the skills you need for your next job.
  • $6 hourly
    Teaching experience for 2 years (Secondary Level) as well as being in the BPO Industry for another 2 productive years gave me an opportunity to gain skills specializing in Administrative tasks as well as developing people skills. In addition to my previous employments, I have been equipped with skills and knowledge to assists customers via Social Media, Email, and Chat. Growth and development always piqued my interest as it is one of the many reasons to motivate myself.
    vsuc_fltilesrefresh_TrophyIcon Ticketing systems
    Administrative Support
    Ticketing System
    Customer Service
    Exploratory Data Analysis
    Interpersonal Skills
    Zendesk
    Customer Support Plugin
    Sales
    English
    Microsoft Excel
  • $8 hourly
    I am an enthusiastic, reliable, and hardworking individual with over 14 years of experience giving professional, efficient, and high-quality service to various call center/E-commerce companies. I am skilled in communicating with clients over the phone, chat, and email. I have experience with different platforms such as Zendesk, Freshdesk, Gorgias, Zoho, ReAmaze, etc., and I am eager to learn to use any new tools to get the job done well. I always meet deadlines and don't make promises I can't keep. I am a team player but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!
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    Shopify
    Ticketing System
    Slack
    Data Entry
    Customer Support
    Customer Service
    Online Chat Support
    Email Support
    Fashion & Beauty
    Zendesk
    Freshdesk
  • $10 hourly
    Looking for a reliable Assistant to help you lessen your workload? 👨🏽‍💻🌐 Tech- Savvy | Resourceful ⚡💻 High-Speed internet | Equipment 🤗 ❤️Empathy | Heart My clients and previous employers hired me for 👇🏼 1️⃣ 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 𝙋𝙍𝙊: I'm your go-to person for providing excellent customer service. I excel at addressing customer queries, swiftly resolving issues, and ensuring your customers leave with a smile. 2️⃣𝙏𝙀𝘾𝙃 𝙂𝙐𝙍𝙐: Need technical assistance for your customers? Count on me to handle tech challenges like a pro. I'll ensure your customer's systems run smoothly and efficiently. 3️⃣ 𝙊𝙉𝙇𝙄𝙉𝙀 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝙈𝘼𝙉𝘼𝙂𝙀𝙍: If you're running an online business, I can be your right-hand person. I'm skilled in managing e-commerce platforms, websites, and digital marketing to boost your online venture's success. 4️⃣ 𝘾𝙊𝙈𝙈𝙐𝙉𝙄𝘾𝘼𝙏𝙄𝙊𝙉 𝙒𝙃𝙄𝙕: I pride myself on being a champ at communicating effectively. I can explain complex tech concepts and business strategies in simple terms, building strong relationships with your customers and team members. 5️⃣𝘾𝘼𝙇𝙇 𝙃𝘼𝙉𝘿𝙇𝙄𝙉𝙂 𝙀𝙓𝙋𝙀𝙍𝙏: When it comes to handling calls, I've got you covered. I'll make sure every call ends positively, helping you achieve your business goals. 6️⃣ 𝙈𝙐𝙇𝙏𝙄-𝙏𝘼𝙎𝙆𝙄𝙉𝙂 𝙈𝘼𝙎𝙏𝙀𝙍: Juggling multiple tasks is second nature to me. You can trust me to efficiently manage a variety of responsibilities, ensuring nothing falls through the cracks. 7️⃣ 𝘾𝘼𝙇𝙀𝙉𝘿𝘼𝙍 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 𝙋𝙍𝙊: If you need help with scheduling, I'm your solution. I excel at managing calendars, setting up appointments, and organizing meetings, so you can make the most of your valuable time. 𝙒𝙃𝙔 𝘾𝙃𝙊𝙊𝙎𝙀 𝙈𝙀: 1️⃣ 𝙑𝙀𝙍𝙎𝘼𝙏𝙄𝙇𝙄𝙏𝙔: My skillset covers a wide range of tasks, making me your all-in-one solution for your business needs. 2️⃣ 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍-𝘾𝙀𝙉𝙏𝙍𝙄𝘾 𝘼𝙋𝙋𝙍𝙊𝘼𝘾𝙃: I understand that happy customers are the key to success and always go the extra mile to ensure satisfaction. 3️⃣ 𝙏𝙀𝘾𝙃-𝙎𝘼𝙑𝙑𝙔: Technical issues are no match for me; I'll ensure smooth operations and satisfied users. 4️⃣ 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝙎𝘼𝙑𝙑𝙔: Whether it's managing your online business or streamlining processes, I know how to make strategic decisions for your success. 5️⃣ 𝘾𝙊𝙈𝙈𝙐𝙉𝙄𝘾𝘼𝙏𝙄𝙊𝙉 𝙋𝙍𝙊: Expect seamless teamwork and satisfied customers, thanks to my exceptional communication skills. 6️⃣ 𝙀𝙁𝙁𝙄𝘾𝙄𝙀𝙉𝘾𝙔: I get things done quickly and accurately, thanks to my excellent time management and multitasking abilities. 7️⃣ 𝙊𝙍𝙂𝘼𝙉𝙄𝙕𝘼𝙏𝙄𝙊𝙉: I'll keep your schedule in check with my calendar management skills, ensuring you make the most of your precious time. Elevate your customer support, tech assistance, and online business management with me. I'm ready to bring my expertise to help you efficiently achieve your business goals.
    vsuc_fltilesrefresh_TrophyIcon Ticketing systems
    Customer Service
    Telemarketing
    Sales Promotion
    Data Entry
    Ticketing System
    Customer Support
    Technical Support
    Customer Experience
    Tech & IT
    Email Support
    Online Chat Support
  • $8 hourly
    📌 6+ years of proven expertise in delivering exceptional customer service and support. Extensive experience in diverse industries, including Telecommunications, Gaming, Hospitality, and Sales. Looking for someone who not only meets but exceeds your expectations? I create positive experiences & build strong relationships, turning happy customers into repeat customers! My focus is two-fold: boosting customer loyalty and driving revenue growth for your business. 📢 WHAT I CAN DO ❔ ◼️ Increase Customer Satisfaction & Retention ◼️ Increase Sales & Revenue ◼️ Build Strategic Relationships ◼️ Product & Service Expertise ◼️ Increased Business Efficiency ◼️ Drive Revenue Growth ✏️ SKILLS ✅ Phone Systems ✅Email Management ✅Sales ✅Live Chat ✅ Social Media Management ✅ CRM Software ✅ Payment Processing ✅ Good Communication Skills ✅ Collaborative ✅ Empathy and Problem-Solving ✅ Personalization ✅ Product Knowledge ✅ Time Management ✅ Technical Troubleshooting Skills ✅ Value Selling Expertise ✅ Strategic Account Management Skills and Expertise ✅ Email Support ✅ Email Communication ✅ Administrative Support ✅ Google Docs ✅ Adaptable ✅ Multitasking My proven track record in customer service excellence can elevate your brand reputation. Let's connect to see how I can contribute to your success. Check out my client testimonials to see the impact I can make!
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    Sales
    Sales & Inventory Entries
    Time Management
    Hospitality
    Communication Skills
    Administrative Support
    Ticketing System
    Email Communication
    Social Customer Service
    Customer Support
    Customer Service
    Online Chat Support
    Phone Support
    Zendesk
  • $12 hourly
    I've been in corporate for almost 5 years now and I've been convinced by my friend to try out freelancing because it would suit me better. First of all, I'm a gamer and loves doing my work using any computer or the computer I've built myself. I've handled customer service and technical support since I've started working and it feels so good whenever I connect with users and am able to help them out with their concerns. I strongly believe that anything can be learned as long as you have the "want" to learn it. I've tried learning basic photo and video editing with my PC and loved it. I would love to explore more but I'm also open to learning and mastering different things. I'm inspired to learn a lot of different stuff because I know I can use them on different things and times one day.
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    Product Knowledge
    Computer Maintenance
    Customer Support
    Customer Service
    TSR
    Technical Support
    Email Communication
    Computer Hardware Installation
    Ticketing System
    Online Chat Support
    Jira
    Email Support
    Zendesk
  • $15 hourly
    Assisting others lies at the heart of my work, and ensuring outstanding customer service is my utmost priority in my role. My dedication to this principle is exemplified by my proven track record on Upwork, where my skills consistently translate into satisfied customers. With over a decade of experience in Order Management, Technical Support, and Customer Care, I've developed expertise in a diverse range of areas including: • App troubleshooting, • SaaS support • E-commerce • Live Chat & Email Handling • Lead Generation • Order Processing • Social Media Management • Data Entry, Research • All Administrative Tasks I've navigated through complex challenges in Order Management and E-commerce, successfully resolving issues like missing items, transit delays, and disputes. I tackled complex challenges head-on, from addressing issues like missing or lost items to navigating transit delays, theft, disputes, chargebacks, and carrier-related problems. I took pride in delivering innovative solutions, providing advanced resolutions not only to customer care and fulfillment teams but also collaborating closely with replacement departments, warehouses, shipping partners, and management. This comprehensive approach ensured smooth operations and delighted customers at every turn. In my role in Technical/SaaS support, I engaged directly with users, addressing their app complaints with care and expertise. I didn't just offer quick fixes; I provided comprehensive step-by-step guides to help users navigate their issues smoothly. Additionally, I played a pivotal role in app investigations, meticulously identifying the root cause of problems and replicating them using my test accounts. Through effective ticket triage, I ensured that each issue received the attention it deserved, prioritizing tasks efficiently. Moreover, I acted as a bridge between users and the engineering team, facilitating clear and constructive communication to resolve issues swiftly and effectively Additionally, I am confident in my ability to quickly learn any related platforms. Some platforms I've used include Intercom, Zendesk, Helpscout, FreshDesk, Shopify, Jira, Prestashop, Google Drive, ClickDesk, Zopim, Trello, Asana, Zoom, Slack, Skype, Chatra, ClickandChat, Excel, Word, PowerPoint, Outlook, Thunderbird, Dropbox, iCloud, and more. Described as a quick learner, diligent, and detail-oriented worker, many of my clients have acknowledged me as a jack of all trades, capable of becoming an expert in any field or industry I work with. I am eager to contribute to your team's success! Please invite me for an interview, allowing me to formally introduce myself and potentially become part of your growing company.
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    Technical Support
    Troubleshooting
    SaaS
    Customer Satisfaction
    Logistics Management
    Ecommerce Order Fulfillment
    Product Knowledge
    Customer Support
    Ticketing System
    Order Fulfillment
    Customer Service
    Shipping & Order Fulfillment Software
    Order Tracking
    Online Chat Support
    Order Processing
  • $10 hourly
    Hi, Thanks for checking my profile!I have been in the customer service industry for over 10 years. This includes over 2 years of experience in Food and Beverage and over 10 years of customer service experience (BPO/IT/Call center-related). I have received numerous recognition/awards throughout my tenure. I am part of the training and management team where we train new hires to be efficient and ensure that all key metrics are met. I am certain to deliver to excellence and achieve goals set on the timescale set. I want to make sure that I grow together with you and your company.
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    Data Entry
    Communication Etiquette
    Customer Satisfaction
    Virtual Assistance
    Hiring Strategy
    CRM Software
    Answered Ticket
    Customer Retention
    Technical Support
    Social Customer Service
    Ticketing System
    Customer Service
    Email Support
    Zendesk
    Team Management
  • $6 hourly
    Dedicated and personable Customer Service Representative with over 8 of experience in delivering exceptional customer experiences. Proficient in handling various customer inquiries, resolving issues, and ensuring customer satisfaction. Can handle phone calls and chat inquiries. Skilled in effective communication, problem-solving, and multitasking in fast-paced environments. Proven ability to adapt to different customer needs while maintaining a positive attitude and professional demeanor. Committed to delivering high-quality service and building strong customer relationships.
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    Insurance Consulting
    Financial Analysis
    Data Entry
    Data Analysis
    Microsoft Office
    Technical Support
    Ticketing System
    Customer Service
  • $20 hourly
    An I.T enthusiasts with passion in computer hardware/software and network. Looking for a new opportunity to test my skills and to learn more about the IT field.
    vsuc_fltilesrefresh_TrophyIcon Ticketing systems
    Microsoft Windows
    Windows Administration
    Directory
    Microsoft Office
    Desktop Application
    Microsoft Active Directory
    Ticketing System
    Adobe Photoshop
    DHCP
    Technical Project Management
    Issue Tracking System
    Tech & IT
    Office 365
  • $5 hourly
    ABOUT ME I'm a fresh graduate computer engineer with a year of experience on a multinational company. i can provide support and be an assistant for various tasks and troubleshoot complex IT Issues. - Im experienced with Microsoft 365 environment and Google Workspace. - i can render 20 hours of deep work a week - I love communicating so we can work on the projects flawlessly
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    Computer Engineering
    Ticketing System
    Canva
    Office 365
    Microsoft Azure
    Remote Connection Support
    Troubleshooting
  • $10 hourly
    more than 5 years working from home. Worked in Telecommunication company as retention agent, billing support, tech suppprt and Case manager. Handles customer complaints. Ticketing managemnt in using service now. Romote hardware and sofware assistance. Hard working, wirks with less supervision. working with integrity. Email support, Knolegeablenin Microsoft Office application, cirix, cisco, amdocs, adobe reader, service now etc
    vsuc_fltilesrefresh_TrophyIcon Ticketing systems
    Email Support
    Customer Care
    Telecommunications
    Hardware Troubleshooting
    Software
    Ticketing System
    Help Desk Technology International ServicePRO
    Cloud Management Software
    Phone Communication
    Technical Support
    IT Support
    Remote Connection Support
  • $11 hourly
    Driven customer service professional providing a satisfaction target. Demonstrated ability to multitask, prioritize, and remain calm under pressure.Excels at quickly understanding customer needs, offering tailored solutions, and following up to ensure full resolution. Following company policies and systems to deliver efficient and friendly service. Fast learner
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    Ticketing System
    Booking Services
    Worldspan
    Sabre
    Microsoft Excel
    Computer Skills
    Travel Itinerary
    Leisure Travel
    Administrative Support
    Front Desk
    Customer Service
  • $8 hourly
    About Me Aspiring virtual assistant with 2 years and 8 months of BPO experience, specializing in customer service and technical support. Skilled in task management and communication. Proficient in Microsoft Excel, Microsoft Word, and virtual collaboration tools. Committed to excellence, confidentiality, and continuous growth. Eager to contribute effectively to your team.
    vsuc_fltilesrefresh_TrophyIcon Ticketing systems
    Ticketing System
    Online Chat Support
    Email
    Project Management
    Phone Communication
    Inbound Inquiry
    Outbound Sales
    Technical Support
    Sales
    Task Coordination
    Management Skills
    Microsoft Word
    Customer Service
    Microsoft Excel
  • $15 hourly
    I help businesses increase excellent customer service support with my expertise in phone handling and email communication skills. My Services: Customer Service Support - Maintained client satisfaction with forward-thinking strategies focused on addressing client needs and resolving concerns. · Technical Support - Resolved diverse range of technical issues across multiple systems and applications for clients and end-users across various time zones. Service Desk Support - Answering inbound calls and making outbound calls for reporting clients. Performing troubleshooting steps via remote session to resolve the clients issue. Let's connect over a quick 15 minute call to discuss your needs and see how my services can help you succeed.
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    Ticketing System
    Remote Connection Support
    Technical Support
    Helpdesk
    Customer Service
    Hardware Troubleshooting
    Email Support
  • $7 hourly
    I'm currently work as IT Service Desk where I support clients internationally. Level 1 application support. First contact person to assist the clients for their applications and hardware issues.
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    Customer Service
    Salesforce
    Hardware Troubleshooting
    Ticketing System
    ServiceNow
    Online Chat Support
  • $15 hourly
    Hello Investors, I'm thrilled to offer my assistance as your Airbnb virtual assistant, ready to dedicate 10-20 hours each week to elevate your property management experience. I'm here to streamline your Airbnb listings, communicate with guests, and ensure your properties get the attention they deserve. With my knack for writing compelling descriptions, I'll make sure your listings stand out and attract more bookings. Additionally, I'll handle tasks like coordinating cleaning schedules and managing administrative duties to maintain top-notch reviews for your properties. Plus, if you're considering expanding your portfolio, I can help find profitable properties in your desired locations. I'm genuinely eager to discuss how I can add value to your investment endeavors. Let's connect soon to explore the possibilities!
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    TikTok
    Customer Support
    Email Support
    Phone Support
    Virtual Assistance
    Amadeus CRS
    Content Moderation
    Ticketing System
  • $8 hourly
    * Excellent relationship building with customers, very reliable and professional person, broad skills and experience in soft skills (probing, navigation skills, etc.), technical and customer interaction. * Team player and provides knowledge and experience among team mates and colleagues without hesitation and doesn't have any problems accepting comments and suggestions from others. * Enjoys rapport building and customer interaction. Has a strong persuasive skills and confidence with meeting task. * Have been into Consumer and Business Technical support for the last 10 years with solid
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    Microsoft Teams
    Ticketing System
    Windows Administration
    VoIP Software
    Customer Support
    Web Application
    Video Editing
    VoIP
    Video Advertising
    Desktop Support
    Troubleshooting
    Email Support
    Technical Support
    Phone Support
    Incident Management
  • $3 hourly
    Professional Summary Passionate and dedicated Customer Service Support Representative providing quality quality care for the client. Proven ability to establish and maintain excellent communication and relationship with client. Adapt in replying emails and tickets, finance transaction, reporting, configuration and integration transaction. Dedicated in identifying customer needs and delivering effective solutions to the problem. Excellent time management with superior knowledge of customer service industry and ticketing system.
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    Online Chat Support
    Customer Service
    Ticketing System
    Microsoft OneNote
    Critical Thinking Skills
    Cultural Adaptation
    Phone Support
    Management Skills
    Multitasking
    Computer
    Communication Skills
    Product Support
    Microsoft Word
    Google Sheets
    Microsoft Office
  • $4 hourly
    “I’m a customer service representative with experience in handling billing issues, troubleshooting, ticketing system, order tracking, and product sales. Assisting customer in clarifying details about bills, products, and walk throughs will definitely turn in to a quick and easy experience with my help. Work setup: i7 Laptop 16Gb Ram 1TB Memory Noise Canceling Head phones Stable Internet 100mbps Secure work space with no distractions
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    Ticketing System
    Troubleshooting
    Order Processing
    Order Tracking
    Online Chat Support
  • $6 hourly
    I'm a customer service representative who has knowledge in airport ticketing service (booking and rebooking). I'm trained in using Sabre and Amadeus. I also work as a Social Media Deputy who assists and answers guest inquiry and complaints on our social media platforms.
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    Deputy
    Sprinklr
    Amadeus CRS
    Sabre
    Ticketing System
  • $6 hourly
    PROFESSIONAL SUMMARY: Experienced Application Support with extensive 4 years in Boomi Atomsphere Integration and TIBCO Enterprise Application Integration. Skilled in software development using waterfall methodology. Also proficient as an Application Development Analyst, with strong management skills and senior-level expertise. Received entry-level training in JAVA EE and Dell Boomi. SUMMARY OF QUALIFICATIONS: * Capable to support Boomi Atomsphere Integration and TIBCO application integrations during planning, testing, maintenance, and production in both live and deployment. * Committed to meet incident's SLA raised by clients and provide resolutions after analysis. * Have an extensive knowledge to support and understand customer issues and concern. * Can properly interpret flow and issues in Boomi Atomsphere Integration. * Successfully provide solutions to Boomi Atomsphere Integration defects.
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    HTML
    JavaScript
    Ticketing System
    Unix
    Linux
    JSON
    XML
    TIBCO ActiveMatrix BusinessWorks
    Dell Boomi
    ServiceNow
    Jira
    Application
    Software
    Desktop Application
    Software Development
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