Hire the best Ticketing systems Freelancers in Cavite, PH
Check out Ticketing systems Freelancers in Cavite, PH with the skills you need for your next job.
- $10 hourly
- 4.3/5
- (18 jobs)
I am an experienced freelancer and a Clara Virtual PH agency founder, which aims to help businesses and clients provide great work results with discipline, professionalism, passion, and motivation. 💻 Quality Assurance Analyst - Call and Cases/Tickets/Email Auditor 💻 Lead Generation - Email Marketing & Real Estate Lead Generation VA (Cold Caller) 💻 Zendesk/Freshdesk Support- Order Fulfiller, Chat, Email, and Phone Support 💻 Shopify Support- Order Fulfiller, Chat, and Email Support 💻 Tidio Support- Live Chat Support 💻 eBay dropshipping - Order Fulfiller - Home Depot 💻 eBay dropshipping - Product Listing and Optimization - Amazon, Walmart, and Home Depot 💻 Social Media Marketing - Social Media Influencer Researcher
Ticketing systems
GermanProduct KnowledgeCustomer ServiceData AnalysisSchedulingCustomer Support PluginFreshdeskDropshippingOrder ProcessingOnline Chat SupportFinancial AuditTicketing SystemQuality AssuranceZendesk - $10 hourly
- 5.0/5
- (18 jobs)
Welcome clients! I am presenting good and harmonious deals and work relationships! *Skills and Experiences with E-commerce applications and tools: Zendesk, Shopify, HelpDesk, LiveChat, ReCharge, Jira, Intercom, QuickSIght, Desk, FreshDesk, SnapEngage, AirTable, ReCurly, eDesk, Bold Subscription, Canva, ConvertKit Fraud Management: Stripe /PayPal, AfterPay Social Media Management: Content and creatives scouting via Insense Influencer Outreach, Affiliate Management, Outreach Specialist * Brands worked: SkinnyMint, BodyBoss, Conceive Plus, Quizlet, Coco and Eve, Sand and Sky, ALLKME, eb5, KeraFiber, Style Theory, Stone Stream, Mineral Stream, Nature Baby Organics *B2C/ D2C : Amazon, Shopee, Lazada * Social Media: Insense- UGC Coordinator / Influencer Outreach * Exposure to Fulfillments, Operations and Shipping, CIN7, ShipStation, ShipHero, Shippit, Shipmonk, ShipFusion, Shipwire, Byrd, and Capacity *Virtual Medical Assistant with knowledge in eClinicals, and a background in HIPAA. *Registered Nurse ( Philippines) *I am very efficient and diligent. Can learn fast with minimal supervision. I can succeed if we set our goals and strive for them 101%.
Ticketing systems
Customer ServiceTicketing SystemCustomer SupportManagement SkillsIn-App SubscriptionMultitaskingSocial Media WebsiteAnswered TicketEmail SupportZendeskOnline Chat SupportOrder Processing - $40 hourly
- 4.3/5
- (69 jobs)
I Have been a Team Manager for more than five years. But I have been a System administrator, technical support, customer support, and sales for fourteen years now. Throughout the years I acquire many skills like; Doing root cause analysis people management Financial management Conduct staff performance reviews to assess needs, cost/benefit analysis, and other operational strategy assessments Product presentation and negotiating with clients Handling stakeholders How to efficiently monitor the queue and the entire team's attendance to make sure that we hit our SLA hourly. Create a report based on Data Analysis creating a productivity report The middle man between HR and Team members for legal matters concerns and many more I am very easy to work with, a fast learner, and goal-oriented. Technical Experience; SaaS Technical Support: -Help client set up their RMM -Assist customer in creating PowerShell script that would trigger RMM alerts - Addressing client inquiries and educating them on our product and how to use the software -Assist client with integration such as office 365, Bitdefender, Quickbooks, Xero, Emsisoft, Teamviewer, Splashtop, etc. - Create a knowledgebase - Report bugs to developers by creating a ticket in Jira Ticketing tools; -Zendesk -CRM -Kayako -Freshdesk -HPSM -Parature -Rave -connectwise -Intercom -Jira -Hubspot -Halo PSA -ServiceNow -Microsoft CRM Dynamics Experienced with Microsoft O365 setup including: - Domain registration - DNS records - Managing subscription/ cancellation or additional subscription. Exchange online management: - Exchange online protection - Advanced threat protection - Domain keys identified mail (DKIM) - Domain message authentication reporting and conformance (DMARC) - Sender policy framework (SPF) – distribution group -Security group (edit, delete, adding members) -email migration SharePoint online management: - Creating a site - Managing document library - Configuring user permissions. - External sharing Skype for Business and Microsoft teams: - setting up calling plans - creating Teams channel - Managing guest access with teams - Federation between two Microsoft teams organization. Active directory setup and management: - Updating UPN - custom attributes - user creation - Creating organization unit - Updating dirSync - fix sync errors with AD. Office 365 security and compliance: - Data loss prevention - Permissions - Ediscovery search - Data Encryption –MDM setup - Data governance - retention - content search - Audit log search OneDrive for business - file synchronization - Sync errors – Document library synchronization Experienced in PowerShell scripting for O365. Remote tools: - LMI - TeamViewer - Splashtop - Kaseya - ScreenConnect -NinjaOne
Ticketing systems
Google Workspace AdministrationCustomer EngagementAtlassian ConfluenceEmail CommunicationTicketing SystemOffice 365TroubleshootingMicrosoft SharePoint AdministrationMicrosoft Exchange OnlineMicrosoft OutlookShopifyBusiness with 10-99 EmployeesHelpdeskTechnical Documentation ManagementDNS Want to browse more freelancers?
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