Hire the best Ticketing systems Freelancers in Malabon, PH
Check out Ticketing systems Freelancers in Malabon, PH with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (6 jobs)
Experienced Technical Support professional skilled in diagnosing and resolving issues, effectively communicating complex solutions to users for timely issue resolution. - Demonstrates responsibility, efficiency, and adaptability. - Thrives in team environments, excelling under pressure. - Proficient in computer operations with strong comprehension skills. - Possesses exceptional verbal and written communication abilities. - Exhibits excellent interpersonal and customer service acumen. - Maintains a professional and courteous telephone demeanor. - Capable of translating technical concepts for both technical and non-technical audiences. - Utilizes strong analytical and problem-solving capabilities. - Holds prior experience in a Shift Manager role, overseeing agents or freelancers and managing their schedules effectively.
Ticketing systems
Data EntryCommunication EtiquetteTroubleshootingTicketing SystemCustomer SupportTechnical SupportEmail CommunicationCustomer ServiceComputer SkillsOnline Chat SupportEmail Support - $10 hourly
- 0.0/5
- (1 job)
Greetings! As an IT enthusiast with a passion for delivering exceptional customer service, I thrive on infusing fun into the technical realm to elevate businesses. Armed with a proven record of adeptly handling service requests, resolving incidents with finesse, and efficiently managing assets, I'm well-equipped to tackle any IT challenge. My mission? To ensure seamless operations, enhance user experiences, and conjure success for organizations like never before! Skills: 🌟 Customer Service: Armed with a secret weapon, I excel at delivering exceptional customer service. I charm users, resolving inquiries with a smile and providing top-notch technical guidance. 🔧 Technical Support: Consider me your tech superhero for configuring hardware, devices, and software for workstations. I swiftly troubleshoot and eliminate pesky desktop issues. 🌪 Incident and Service Request Management: Fear not, I'm a master at managing the whirlwind of incident tickets and service requests. I prioritize tasks with lightning speed for timely resolutions, ensuring everyone stays happy. 🔐 Active Directory Management: Possessing mystical powers, I manage user accounts, security groups, and access permissions within the enchanting realm of Active Directory, making your operations run like magic! 🌐 Network Monitoring: Watch as I weave my spell to monitor network performance, identifying and banishing connectivity issues to keep your network as steady as a levitating feather. 📧 Office 365 Administration: With spellbinding skills, I manage Office 365 applications, sprinkle magic on user accounts, resolve email configurations, and banish troubleshooting woes. 💼 Asset Management: I've mastered managing IT assets, tracking inventory like a pro, and casting spells to implement efficient asset management processes. Say goodbye to disappearing resources! 🤝 Communication and Collaboration: With charm to win hearts and spells to foster teamwork, my interpersonal skills create a positive and enchanting work environment. Needing someone for ONBOARDING/OFFBOARDING/New hire training/Documentation? Worry not because I'm here.
Ticketing systems
HelpdeskDesktop SupportEmail SupportHardware TroubleshootingTicketing SystemTechnical SupportCustomer SupportVPNVoIPWindows ServerMicrosoft WindowsMicrosoft Active Directory - $15 hourly
- 0.0/5
- (0 jobs)
Experienced Information Technology Service Desk with a demonstrated history of working in MSP and End users IT industries for 10 years now supporting hundreds of user's globally including USA, UK, Australia, Switzerland, Netherland, Hongkong, India and Singapore ( EMEA, APAC, AMER and NA ) and supporting hundreds of clients\companies from different countries. Skilled in Windows 7, Windows 8, Windows 10 and 11, and also MAC OS. Been an Office and Google administrator managing customers onboarding, offboarding, rights , access and permissions. Been a Top 1 agent over all from DELL company years 2016-2017. Experienced in warranties, and upselling as well with a very good attitude, honest and a hardworking person who loves to learn and can adapt new challenges in IT industry. Experienced with: • Windows Servers • Collaboration with different resolver groups • Dispatches • PC and OS troubleshooting (Dell, Lenovo, HP, Microsoft) • Printer troubleshooting • Voip phones setup, configuration and troubleshooting • Virtual environment • ITIL methodology • Knowledge base creation and update • MSP/ End user Technical and remote desktop support Backup applications: •Datto • Anxient RMM • Ninja • Datto • Atera PSA • HaloPSA • Connectwise Manage, Connectwise Automate • ServiceNow • Autotask Applications: • Active directory administration • Office 365 administration • Godaddy • Salesforce, IT Glue, Immybot, Leap, PE, MYOB, Constructor, Autodesk, Greentree, Citrix, Shexie, Brightgauge, MSRA, SCCM, Moxie, Quickbooks, Goto, management, Hubspot, Genie, Leap, SCCM, MSRA • Xelion • 8x8 • 3CX • Cisco jabber * OKTA / MFA / Intune, Duo Remote Tool • Teamviewer • Splashtop • Connectwise Control • Bomgar • Gotoassist VPN • Sophos • Sonicwall • Fortinet • OpenVPN • Watchguard • Global Protect Security • Bitdefender • Sophos
Ticketing systems
VoIPTechnical SupportTicketing SystemServiceNowConnectWise AutomateTeamViewerMicrosoft SCCMOpenVPNSophos Sophos UTMMicrosoft OfficeMicrosoft AzureMicrosoft Active DirectoryMicrosoft Azure AdministrationHelpdeskInformation Technology - $4 hourly
- 0.0/5
- (1 job)
I am a 27-year-old female who is dependable, with strong time management skills. I consistently put effort into every task assigned to me, ensuring that it is completed on time. In addition, I pride myself on being honest and trustworthy, qualities that make me someone others can rely on.
Ticketing systems
Debt CollectionPayment ProcessingTicketing SystemOnline Chat SupportOrder TrackingCustomer SupportEmail SupportCustomer SatisfactionCustomer Service Want to browse more freelancers?
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