Hire the best Ticketing systems Freelancers in Manila

Check out Ticketing systems Freelancers in Manila with the skills you need for your next job.

Francis Jay N.
$12/hr
  • Trophy Icon Ticketing systems
  • Customer Support
  • Odoo
  • Email Communication
  • Project Management
  • File Management
  • Ticketing System
  • Virtual Assistant
  • Microsoft Excel
  • Computer Skills
  • Virus Removal
  • Customer Acquisition
  • Microsoft Office
  • Data Entry
  • Administrative Support
  • List-Based Infographics
  • Computer Maintenance

Hi, I am Francis Jay; I worked as Professional technical support for almost five years and have various skills ranging from computer diagnostic, troubleshooting, virus removal, hardware/software optimization, and system tweaks. Specialize in any OS from Windows XP up to recent Windows 10 also MAC and Linux. Can provide expert services from data entry, customer service, email management, and tech—skill training. I was recently hired here in Upwork as a back support technician for Odoo and Project Manager in Teamwork, March, and Trello. Other skills: ✅Know how to identify hardware issues without having the computer itself. (asking the...

Lanie S.
$8/hr
  • Trophy Icon Ticketing systems
  • Customer Service
  • Email Support
  • Live Chat Operator
  • Email Handling
  • Inbound Inquiry
  • Answering Product Questions
  • Ticketing System
  • Intercom
  • Stripe
  • Slack
  • Lead Generation
  • Customer Support
  • PayPal
  • Following Procedures

Driven, reliable, able to work with minimal supervision, tend to exhaust all resources first before asking for someone's help, love learning new things, and can learn quickly, let me watch a video or read a step-by-step guide and you won't need to train me, able to multi-task on a regular basis, enjoys checking and searching for all possible strategies to work efficiently. QUALITY = QUANTITY. Tools: * Intercom * Slack * PayPal * Stripe * Google Play Console * Freshdesk * Monday.com Specialties and experiences: * Customer Support (Chat, Email, and Inbound/Outbound calls) * Technical Support * Processing refund and Cancellation * Intercom...

Mary Louise J.
$15/hr
  • Trophy Icon Ticketing systems
  • Virtual Assistant
  • Social Customer Service
  • Customer Service
  • Customer Service Analytics
  • Data Encoding
  • Sales
  • Zendesk
  • Google Docs
  • Communication Skills
  • Email Support
  • Online Chat Support
  • Customer Support
  • Ticketing System
  • Customer Satisfaction
  • Live Chat Operator

I have a strong background experience in Data Entry, Sales, and Customer Service in Dubai, UAE. My previous Job was with Emirates Airlines and worked as Senior Airport Service Agent for 7 years. I worked with a telecommunication company in Dubai as a Sales Executive and make sure that I reach the desired quota in a timely manner. I have worked as a Data Encoder for every exhibitions done in Dubai World Trade Center. I have an excellent oral and written communication skills.

Geordano A.
$10/hr
  • Trophy Icon Ticketing systems
  • Customer Service
  • Computer Network
  • Online Chat Support
  • Technical Support
  • DSL Troubleshooting
  • Network Administration
  • Helpdesk
  • Incident Management
  • CRM Software
  • Ticketing System

I have an extensive IT experience for 8+ years and counting. I am currently employed for 6 years+ in my current company and looking for a part-time/sideline job. I am currently working home-based so I am confident that I can deliver my future task/project on time. I am the type of person that can work in a fast pace environment and can handle any circumstances that can affect my work. I am an aggressive and risk-taker of a person, my mistakes from my past make me stronger. My current work is more on IT and customer service related to which our clients are Medical Centers, Recruitment Agencies and Employers. We provide them a system that...

George Anthony P.
$12/hr
  • Trophy Icon Ticketing systems
  • Communication Etiquette
  • WordPress e-Commerce
  • Virtual Assistant
  • Customer Support
  • Ticketing System
  • Customer Service
  • Order Processing
  • Live Chat Operator
  • English
  • Online Chat Support
  • Phone Support
  • Email Support
  • Zendesk
  • Product Knowledge

"George is an amazing person to work with and have on your team. He shows great initiative in everything he does. His customer service skills are impeccable and unbeatable. He caught on very quick and excelled in his position from day one. He was an amazing asset to our team! Thank you George for being awesome! Good luck :)" - Adrienne Brown of TagPop "One of the best we have found here in Upwork is full of workers but this one has to be regarded as one of the best. honest, dilligent and tries his hardest." - Seifuddeen Goodwin - The Blessed Seed WHEN done right, a dedicated Customer Service specialist can provide exceptional customer...

Kenneth Richards F.
$4/hr
  • Trophy Icon Ticketing systems
  • Answering Product Questions
  • Communication Etiquette
  • Call Handling
  • Email Handling
  • Ticketing System
  • Order Processing
  • Data Entry
  • Product Research
  • Following Procedures
  • Interpersonal Skills

I have more than two years of work experience in Customer Service in the Business Process Outsourcing industry. Providing phone, email, and chat support to our customers. I also do services like data entry, order processing, product research, and resolving customer queries and complaints. I am currently working as an Aircraft Mechanic in an MRO company doing technical works, documentations, reporting (using Microsoft office tools), processing product orders, communication between customers verbal and non-verbal (chat and email). I value professionalism at work. I am determined and dedicated to every task I do. I believe that customer...

Jeffrey D.
$10/hr
  • Trophy Icon Ticketing systems
  • Troubleshooting
  • Lead Generation
  • Data Entry
  • Research & Strategy
  • Ticketing System
  • Customer Service
  • Travel Agent
  • Customer Support

I took up Computer Science at AMA computer College for 1 year and changed my course to Air Transportation at PATTS college of Aeronautics where I graduated. In 2013 After working in Cebu pacific airline for 2 years as a Lead Customer service agent I left the country and worked abroad. I was hired as a Ticketing agent and then after a few months I found a new job in a hotel and worked there for almost 3 years. Then finally after working so hard and improving myself I was hired by Emirates Airlines as a customer service agent. My 4 years working with them leads me to learn more about systems like althea, navitaire, dmacs, amadeus,and skyspeed....

Gerson C.
$5/hr
  • Trophy Icon Ticketing systems
  • Network Administration
  • Ticketing System
  • ServiceNow
  • Microsoft Active Directory
  • DHCP

I've been in the industry for almost 10 years. As a Network Engineer, I troubleshoot first layer network devices. I'm part of the team who investigate network device logs. Also I know how to put practices in place to prevent similar problems from happening again.

Kai P.
$8/hr
  • Trophy Icon Ticketing systems
  • Online Research
  • Administrative Support
  • Lead Generation
  • Microsoft Office
  • Customer Service
  • Data Entry
  • Email Communication
  • Communication Skills
  • Ticketing System
  • Technical Support
  • Data Management
  • Email Support
  • Communications
  • Google Suite
  • Internet Researcher

For three years, I handled accounts for an international customer service company, where I developed my client assistance skills. I establish connections with clients and coworkers and maintain my cool under pressure. I can operate with minimal supervision since I am well-organized and have a keen sense of time. I will be able to accomplish the task once I understand the objectives and how the company intends to achieve them. The time difference is not an issue. I can work with your desired time zone. - - - I am most familiar with the following tools: • Office (Microsoft) • Google Apps

Ma Kimberly S.
$7/hr
  • Trophy Icon Ticketing systems
  • Customer Service
  • Online Chat Support
  • Microsoft Excel
  • Travel Agent
  • Email Support
  • Phone Support
  • Ticketing System
  • Outbound Sales
  • Customer Support
  • Data Entry

I have two years of experience in customer service and I spent time supporting customers by providing helpful information, answering questions and responding to complaints. • Attracts potential customers by answering product and service questions and suggesting information about other products and services. • Booking/Cancellations for Flight, Hotel and Car • Updating rooms availability on different online travel agency such as Booking.com, Expedia, Traveloka, Agoda and Travelbook. • Maintained a customer account information database (cancelling and updating customers account) • Microsoft Excel, Gsuite and Excel Formula . I'm a...

Jayne Stephanie U.
$5/hr
  • Trophy Icon Ticketing systems
  • Customer Service
  • Customer Service Training
  • Customer Retention
  • Ticketing System
  • Entertainment
  • Hotel Design
  • Customer Support
  • Customer Experience
  • Customer Satisfaction Research
  • Customer Portal
  • Sales Development

I have extensive experience in dealing with Customer Satisfaction providing quality customer support. Adhering in turn around time. Follow goal metrics. Customer experience and dealing with complicated scenarios related to Hotel Managerial Task.

Jason Gabrielle F.
$20/hr
  • Trophy Icon Ticketing systems
  • ERP Software
  • Desktop Application
  • System Monitoring
  • Network Monitoring
  • Database Management System
  • Google Sheets
  • Microsoft Office
  • Tech & IT
  • Microsoft Excel
  • Ticketing System
  • Asset Management
  • Office 365
  • Administrative Support
  • Business Analysis

Versatile in learning and adapting with new programming languages. Knowledgeable in the process of software development life cycle(SDLC). Displays leadership skills and discipline in coming up with business goals and plans. Goal oriented. Is always open for challenges and focused on objectives.

Harold T.
$7/hr
  • Trophy Icon Ticketing systems
  • Microsoft Active Directory
  • Server
  • Front-End Development
  • Data Recovery
  • Communications
  • Technical Project Management
  • Database
  • Fedora
  • Tech & IT
  • Computer Science
  • Database Management System
  • Ticketing System
  • Network Engineering

SUMMARY OF QUALIFICATIONS: More than fifteen years of experience as management and technical person in information technology/information systems work including three years in administering servers and developing applications for the Internet/World-Wide Web; A degree in Bachelor of Science in Computer Science; Excellent cross-cultural communication skills; Unique combination of expertise, drive, attitude and intellectual curiosity to be on top and a proven track record in identifying problems and developing innovative solutions.

Aike C.
$30/hr
  • Trophy Icon Ticketing systems
  • Email Copywriting
  • Travel Agent
  • Apollo
  • Leisure Travel
  • Email Support
  • Ticketing System
  • Online Chat Support
  • Travel Planning
  • Customer Engagement
  • Management Skills
  • Phone Support
  • Customer Analysis
  • Amadeus
  • Travel Itinerary
  • Sabre

TRAINING GDS (IGT Solutions) * Sabre Ticketing Refunds Voluntary and Involuntary Change Airline Schedule Change * Amadeus Airline Schedule Change Ticketing Refunds Voluntary and Involuntary change

Caroline S.
$5/hr
  • Trophy Icon Ticketing systems
  • Travel
  • Sabre
  • Amadeus
  • Ticketing System

Good relationship-building and problem-solving abilities with a resilient and adaptable approach. Well-organized with excellent multitasking, time management and communication skill.

Destin M.
$10/hr
  • Trophy Icon Ticketing systems
  • Incident Management
  • IT Service Management
  • Data Entry
  • Order Processing
  • English to French Translation
  • Ticketing System
  • Technical Support
  • French to English Translation
  • Customer Support
  • Helpdesk
  • Virtual Assistant
  • Customer Service
  • ServiceNow

Ability to write well and adhere to a given framework. The ability to transfer style, tone and cultural elements accurately from one language to another. Specialist knowledge in technical support, commercial, industrial or scientific areas. Attention to detail. Experience in customer service care representative and service desk analyst bachelor in computer science and certified cisco networking ccna, ccnp hard working, and fast leaner.

Alyssa Pauline P.
$8/hr
  • Trophy Icon Ticketing systems
  • Email Support
  • Answering Product Questions
  • Order Tracking
  • Customer Support
  • Time Management
  • Phone Support
  • Email Handling
  • Live Chat Operator
  • Communication Etiquette
  • Administrative Support
  • Ticketing System
  • Inbound Inquiry
  • Virtual Assistant
  • Communications

⭐⭐⭐⭐⭐ Rockstar Virtual/Admin Assistant ⭐⭐⭐⭐⭐ ⭐⭐⭐⭐⭐ Stellar Customer Service Specialist ⭐⭐⭐⭐⭐ Are you BUSY GROWING your business and losing your SANITY? Are you MISSING your deadlines? Are your projects DELAYED? REMEMBER: You can do ANYTHING, but not EVERYTHING. A passionate freelancer that is always ready and up for challenges. Hi, I'm Aly! 👋 Soft skills: - 💪 Hardworking - 💨 Fast Learner - Team Player - 🤹‍♀️ Multitasker - 🧩 Problem Solver - Proactive Hard Skills: - 💁‍♀️Customer Service - 📞 Can do inbound and outbound call - 🚛 Logistics & Shipping - Social Media Manager - 💬 Live Chat...

Jasmin S.
$7/hr
  • Trophy Icon Ticketing systems
  • Ticketing System
  • Sabre
  • Travel & Hospitality
  • Travel Agent
  • Travel
  • Travel Planning
  • Hospitality & Tourism
  • Golden Dynamic Ticketing System

With 7+ years of experience in the travel industry and I have proven my ability by accommodating large corporate clients, local and private organization and Philippine government offices. My experience and background as a Travel consultant are serving client based on their prefer travel arrangements includes Air tickets, Hotels and travel insurance and as a Ticketing officer my duties are to process the issuance, to modify existing booking and assuring all the entries are correct using Sabre GDS.

Alluka Z.
$6/hr
  • Trophy Icon Ticketing systems
  • Ticketing System
  • Oracle PLSQL
  • Python
  • Unix

Chemical engineering graduate from Adamson University, and worked as an Associate Software Engineer in Accenture. Has intermediate knowledge and familiarity in utilizing software applications included in Microsoft Office suites (specifically MS Word, Excel, PowerPoint, Outlook, and Visio) and the programming languages, SQL and Python. Been with Accenture Technology Centers in the Philippines for a year and a half utilizing a skillset that includes PL/SQL scripting and the use of Oracle SQL Developer. Has experience with proper incident and service request management.

Raquel A.
$5/hr
  • Trophy Icon Ticketing systems
  • Customer Support
  • Researcher
  • Opera
  • Translation
  • CRM Software
  • Ticketing System
  • General Transcription
  • Tagalog to English Translation
  • Management Skills
  • Virtual Assistant
  • Tagalog
  • Email Support
  • English
  • Executive Support

I am a native Tagalog speaker with a proficiency in English language. After working as a Freelance Translator, I have demonstrated numerous times that I am a result-oriented professional with exceptional organizational and time management skills and the crucial ability to perform well both independently and in team environments while displaying a highly professional attitude and excellent work ethic. Additionally, I have over 6 years of solid and extensive experience in Customer Service and as a UAT Tester. Handled various roles from an Officer to Trainer to Contact Centre Operation Supervisor. I would like to be a part of an organization...

Floydnard B.
$6/hr
  • Trophy Icon Ticketing systems
  • Customer Support
  • Technical Support
  • Microsoft Word
  • Microsoft Office
  • Data Entry
  • Data Mining
  • Virtual Assistant
  • Communication Etiquette
  • Email Handling
  • Gorgias
  • Shopify
  • Zendesk
  • Ticketing System

I'm a Technical Support Representative and at the same time a Customer Support Specialist. I've been working for 5 years since I was young, mostly as a Data Encoder and in the BPO industry. I've worked for both Local and International companies, the reason that I am familiar with and fluent in talking to others using the English Language. I've provided the utmost quality service and support for the customers as well as always leaving them with a good mark of the best service that they can have. I've worked through oDesk (Old UpWork) before, I am familiar with the process of working for different people, being flexible, working on...

Kristel L.
$25/hr
  • Trophy Icon Ticketing systems
  • Microsoft Windows
  • Knowledge Management
  • Microsoft Office
  • Adobe Photoshop
  • CyberARK
  • Computer Science
  • Citrix
  • Desktop Application
  • Ticketing System

SOFT SKILLS I have acquired and can demonstrate the following student acquired outcomes (knowledge, skills and attitude) necessary to the practice of the IT profession * Function effectively as an individual and as a member or leader in diverse teams. * Use modern techniques skills, and tools of in complex computing activities. * Understand professional ethical legal. security and social practice issues and responsibilities relevant to professional practice. * Work to build cooperative relationships with customers * Give customers a realistic estimate of the time it...

John Benedict D.
$15/hr
  • Trophy Icon Ticketing systems
  • Customer Support
  • Online Chat Support
  • Administrative Support
  • Zendesk
  • Technical Project Management
  • Shopify
  • Order Tracking
  • Email Support
  • Customer Service
  • Sales
  • Customer Satisfaction
  • KPI Metric Development
  • Ticketing System
  • Email Communication
  • Live Chat Operator

Thank you for visiting my profile! Would you like your business to generate continuous revenue while ensuring customer satisfaction? Then, I'm your man! I have a total of 6 years of experience as a Customer Service Representative, Technical Support Representative, and a Team Leader, both for office and home-based setting. I specialize in providing customer support through email, live chat, inbound and outbound phone, handling basic issues, solving complex issues, and managing a team of agents. I have worked using Zendesk, Intercom, Shopify, and different CRM systems. I have a friendly, professional demeanor and can take several...

$NaN/hr

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