Hire the best Ticketing systems Freelancers in Pasig City, PH

Check out Ticketing systems Freelancers in Pasig City, PH with the skills you need for your next job.
  • $25 hourly
    Do you believe that a successful business lies in the quality and efficiency of its operations? Because I do. I believe that it's not solely based on how good your product is, but also how good and effective you build your brand by establishing a world-class customer experience. Whether your business deals with physical products, services offered or software platforms -- I would love to help you. I empower businesses like yours the best way I know how -- by helping you create exceptional operations that provide the best customer experience in your line of business. Whether this is technical support, onboarding, customer success, or even internal support teams. You may just be starting up or you already have teams in place but feel that it could be a lot better -- I can help you! We can work together by identifying issues, roadblocks, and goals you want to achieve for your business and develop processes and initiatives to address them. I have over 17yrs experience managing operations both in a corporate and online remote setting. I have managed different customer and non-customer-facing teams with unique functions that play a critical role in the customer journey. I've worked in industries that deal with Hardware, Internet Marketing, SaaS, etc. As long as it deals with people, I've helped businesses from small-scale start-ups to medium-size enterprises in establishing and improving their operations by promoting efficiency, identifying OKRs, creating processes and initiatives geared towards improving the customer journey. If you feel I'm the perfect fit for what you're looking for and If my skills and experience pique your interest so far, send me a message here in Upwork so we can have a chat :) Kolbe A Result 8-3-5-4 (Specify, Adapt, Modify, Restore) Cheers, Jonathan Garcia “Good customer service costs less than bad customer service”
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    Product Knowledge
    Ticketing System
    Business Process Management
    Customer Support
    SaaS
    Communications
    Customer Service
    Administrative Support
    Customer Relationship Management
    Helpdesk
    Technical Support
    Email Communication
    Zendesk
    English
    Online Chat Support
  • $20 hourly
    I help entrepreneurs and small business owners like you build high-converting sales funnels and create stunning digital products that actually sell. If you’re looking to boost your sales, attract more leads, or simply stand out online, you're in the right place! Here’s What I Can Do for You: Custom Sales Funnels That Convert: I’ll design a sales funnel tailored to your business goals, making sure every step is optimized to turn your visitors into loyal customers. ✔️ Landing Pages that grab attention ✔️ Irresistible Lead Magnets to grow your email list ✔️ Email Sequences that nurture and convert Eye-Catching Digital Products Made with Canva: Need a beautifully designed product that adds value to your customers? I specialize in creating digital products that are not only professional but also engaging. 📚 Ebooks, Workbooks, and Guides 📝 Digital Planners and Journals 🎁 Lead Magnets and Social Media Templates 🎨 Complete Digital Product Bundles Why Choose Me? I don’t just build funnels—I create experiences that lead to conversions. Canva expert with a knack for visually stunning designs that elevate your brand. I understand what makes people click and buy, thanks to my background in digital marketing and funnel strategy. Communicative, collaborative, and committed to your success. Your goals are my goals. Let’s Work Together! Ready to transform your sales process or create a digital product that wows your audience? I’m here to help. Whether you're starting from scratch or need a refresh, I’ll make sure you have the tools to grow your business and thrive online.
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    Microsoft Office
    Microsoft SQL Server
    Ticketing System
    User Manual
    Documentation
    Knowledge Management
    Data Entry
    Project Management
    Administrative Support
    Web Design
    Graphic Design
    Canva
    Landing Page Design
    Sales Funnel Builder
    Landing Page
  • $12 hourly
    I am currently working as a Fares Management Associate with Philippine Airlines I have been working for 11 years as a Customer Service Representative and back end support both in a call centre industry and face to face interaction. I have worked locally in the Philippines and international (Singapore and Qatar) My key skills are: - Global Distribution System for Airline Industry and Travel Agency Tools - GDS experience: Amadeus, Sabre, Galileo, Apollo, Travel Boutique Online - Fares filing with ATPCO / Fares Management
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    Email Communication
    Amadeus CRS
    Ticketing System
    Sabre
    Customer Service
    Online Chat Support
    Travel & Hospitality
    Phone Support
  • $8 hourly
    Community Manager | Server Moderator | Collaborations Manager | Chat/Email Technical and Customer Support | UI/UX/Game/Product Tester | Musician | Visual Artist | MMORPG | Coffee Enthusiast | Sleepless Elite • Server and Content Moderation • Channel Management • Role Management • Chat Engagement • Collaborations and Partnerships • Game Hosting • Graphics Creation (Canva) • Team and Calendar Organization (Trello, Notion, Miro, Google Calendar, Asana, TeamUP, WhenWork) • Twitter Engagement and Posting (TweetDeck) • Ticketing System | Customer and Technical support • Experienced with Zendesk, Slack, Zoom, Google Suite • Games (App and Web based) Tester, Website Tester, UI/UX Tester, Product Tester
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    Account Management
    Customer Support
    Zopim
    Community Management
    Customer Service
    Blockchain, NFT & Cryptocurrency
    Communications
    Online Research
    Discord
    Technical Support
    Cryptocurrency
    Canva
    Telegram
    Blockchain
    Ticketing System
    Research Documentation
    Document Review
    Data Entry
    Community Moderation
    Google Docs
    Web3
    AI-Generated Art
    Online Chat Support
    Zendesk
  • $15 hourly
    You've found me! Wink* Hello! Welcome to my profile. My name is Angelicca Villarosa and I'm pleased to be your next rockstar VA with over a year of experience as an Executive assistant, and a travel agent for 8 years. I'm an experienced travel agent who has been professionally planning trips all over the world since 2015. An ambitious professional who has a positive can-do attitude, coupled with the required level of enthusiasm and persistence to be able to achieve excellent results. Highly educated in Tourism and Management, well-spoken organization capabilities. Creative and critical thinker with sound judgment and strategic decision-making competencies as well as the ability to prioritize and manage time effectively. Services offered: TOUR PLANNING Researching destinations - hotels, sights, dates, activities, transport, venues, etc Researching group flight options via online platforms or direct with airlines Requesting quotes from suppliers Booking of tour inclusions - accommodation, transport, sightseeing, etc Development of tour flyers and marketing materials (using Canva or from other contracted Graphic Designers) Sending out tour information to marketing lists, previous tour guests, etc Setting up GOOGLE FORMS for tour bookings VIRTUAL ASSISTANCE Email Mangement Calendar Management Google Sheet Canva Design Invoicing Client Template Research for accommodation & travel Updating Documents Research and creation of contact databases I am looking forward to working with you. Cheers, Angel
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    Phone Support
    Apollo.io
    Booking Management System
    Ticketing System
    ActiveCampaign
    Online Chat Support
    Administrative Support
    Hospitality & Tourism
    Amadeus CRS
    Travel Planning
    Sabre
  • $15 hourly
    PROFESSIONAL OBJECTIVE To excel in a challenging and growth-oriented position with a progressive company that will effectively utilize my acquired expertise and experience.
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    IT Infrastructure
    Information Technology
    Ticketing System
    Computer
    Network Engineering
    Computer Assembly
    Windows Administration
    Microsoft Windows
    DHCP
    DNS
    Microsoft Active Directory
  • $25 hourly
    Need help managing your Travel agency operations? ✈️ 9+ years in Travel Industry 💪 12+ years in Customer Service 💻 Flight Support Agent, Team Leader, multiple GDS Expert Let me handle these for you 👇👇👇 💎 TRAVEL ARRANGEMENTS Through meticulous attention to detail, I specialize in crafting personalized travel arrangements tailored to the customer’s schedules and preferences. Ensuring a 𝙨𝙢𝙤𝙤𝙩𝙝 𝙖𝙣𝙙 𝙨𝙩𝙧𝙚𝙨𝙨-𝙛𝙧𝙚𝙚 𝙩𝙧𝙖𝙫𝙚𝙡 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚, I prioritize convenience and comfort for my customers. ✦ Manage flight bookings from initial sale, ticket issuance and modifications ✦ In-depth knowledge in interpreting fare rules and contract of carriage of the airlines ✦ Expert in multiple GDS like Worldspan, Sabre, Farelogix and Mystifly 💎 CRM MANAGEMENT Even when you're away, I've got you covered. I ensure that queues and tickets are addressed promptly. Trained in various customer relationship management software, I optimize queue workflows, resulting in 𝙞𝙣𝙘𝙧𝙚𝙖𝙨𝙚𝙙 𝙥𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙫𝙞𝙩𝙮 𝙖𝙣𝙙 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙫𝙚𝙣𝙚𝙨𝙨 for my customers. ✦ Jira ✦ Zendesk ✦ Pipedrive 💎 TRAINING AND COACHING I can help you with training and coaching new and underperforming agents, making sure that all the team members are calibrated with your company’s processes. ✦ +5 Years experience in handling 15-17 Flight Support Agents ✦ Providing direction and support to help team members improve their performance. ✦ Managing time effectively to meet deadlines and team objectives. 💎 CUSTOMER SERVICE SUPPORT Providing prompt and effective assistance to customers, handling phone calls/emails, inquiries, and issue resolution with professionalism and efficiency is my game! Leveraging tools such as customer relationship management (CRM) software, helpdesk platforms, and VoIP phone systems, then paired with my GDS competency, I ensure 𝙨𝙚𝙖𝙢𝙡𝙚𝙨𝙨 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙧𝙚𝙨𝙤𝙡𝙪𝙩𝙞𝙤𝙣 𝙤𝙛 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙘𝙤𝙣𝙘𝙚𝙧𝙣𝙨, contributing to overall business success and satisfaction. ✦ Intercom ✦ 𝘡𝘦𝘯𝘥𝘦𝘴𝘬 ✦ Aircall ✦ WhatsApp ✦ 𝘈𝘷𝘢𝘺𝘢 💎 DATA MANAGEMENT 𝙊𝙧𝙜𝙖𝙣𝙞𝙯𝙞𝙣𝙜 𝙖𝙣𝙙 𝙢𝙖𝙞𝙣𝙩𝙖𝙞𝙣𝙞𝙣𝙜 𝙙𝙖𝙩𝙖𝙗𝙖𝙨𝙚𝙨, 𝙘𝙤𝙣𝙩𝙖𝙘𝙩 𝙡𝙞𝙨𝙩𝙨, and essential information. Through meticulous attention to detail and proficiency in various data management tools, I ensure data accuracy and accessibility, facilitating smooth business operations and decision-making processes. ✦ 𝘎𝘰𝘰𝘨𝘭𝘦 𝘚𝘩𝘦𝘦𝘵𝘴 ✦ 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 𝘌𝘹𝘤𝘦𝘭 💎 CONFIDENTIALITY AND DISCRETION I definitely prioritize confidentiality and discretion in all aspects of my work. With access to sensitive information, I maintain 𝙨𝙩𝙧𝙞𝙘𝙩 𝙘𝙤𝙣𝙛𝙞𝙙𝙚𝙣𝙩𝙞𝙖𝙡𝙞𝙩𝙮 𝙥𝙧𝙤𝙩𝙤𝙘𝙤𝙡𝙨 𝙩𝙤 𝙨𝙖𝙛𝙚𝙜𝙪𝙖𝙧𝙙 𝙢𝙮 𝙘𝙡𝙞𝙚𝙣𝙩𝙨' 𝙥𝙧𝙞𝙫𝙖𝙘𝙮 𝙖𝙣𝙙 𝙨𝙚𝙘𝙪𝙧𝙞𝙩𝙮. Leveraging secure communication tools, document encryption software, and password management tools, I ensure that sensitive information remains protected at all times, fostering trust and peace of mind for all my clients. 👉 So, if you are looking for a seasoned Flight Support Specialist who can ensure efficient flight operations, effective communication, proficiency in GDS, attention to detail, cost-effectiveness, and provide high-quality customer service… 1️⃣ Send me an 𝙐𝙥𝙬𝙤𝙧𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 2️⃣ Click on the green text that says “𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙚 𝙖 𝙢𝙚𝙚𝙩𝙞𝙣𝙜" 3️⃣ Provide me a date and time when we can hop on a 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 I'll be waiting, Dom😉
    vsuc_fltilesrefresh_TrophyIcon Ticketing systems
    Travel Itinerary
    Business Travel
    Multitasking
    Email Communication
    Ticketing System
    Travel Planning
    Worldspan
    Sabre
    Customer Experience
    Customer Engagement
    Travel
    Customer Service
    Travel & Hospitality
  • $12 hourly
    I am working in BPO companies for more than 2 years. Having been assigned in different accounts like Telco, Retail, Sales and Travel Accounts, both Voice and Non-voice. I am completely equipped with knowledge and skills related to Customer Service, Computer, Chat Support, Moderating Videos, Ticketing, and Encoding.
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    Technical Support
    Call Center Management
    Data Analysis
    Data Entry
    Microsoft PowerPoint
    Microsoft Excel
    Autoencoder
    Computer Skills
    Ticketing System
    Content Moderation
    Chat & Messaging Software
    Virtual Assistance
    Customer Service
  • $4 hourly
    Objective I am seeking employment and opportunities with a company where I can offer, gain, and hone my skills while growing and flourishing together.
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    Management Skills
    Ticketing System
    Web Accessibility
    Customer Service
    Customer Support
    Email Support
  • $6 hourly
    Hello there! 🖐 💼 Experienced Customer Representative and Travel Advisor. ✈ 4 years in Travel Industry. ✨ High speed internet & Equipment 💪 Trainable, Fast learner, Multitasking, Responsible and Computer literate. 𝑺𝒌𝒊𝒍𝒍𝒔 𝒕𝒉𝒂𝒕 𝑰 𝒄𝒂𝒏 𝒐𝒇𝒇𝒆𝒓: ✔SABRE and AMADEUS ticketing system. ✔Customer Support - Phone, Email and Chat ✔Bookings inquires and modifications 𝑻𝒐𝒐𝒍𝒔 𝑰'𝒎 𝒖𝒔𝒊𝒏𝒈: ✔SABRE 360| Cryptic ✔Amadeus Platform ✔CRM; Kustomer, Salesforce, Voyager and Oracle ✔ Google suite, Slack, Zoom and Microsoft ✔Basic knowledge at Canva . ✔Spreadsheet ✔Zendesk ✔Intercom 🔥𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝒔𝒕𝒂𝒓 My goal is always to put a smile on customer's faces and provide exceptional services. I'll move mountains to make that happen. *wink* 𝙃𝙄𝙍𝙀 𝙈𝙀. 𝙄 𝙬𝙞𝙡𝙡 𝙝𝙚𝙡𝙥 𝙮𝙤𝙪 𝙩𝙤 𝙖𝙘𝙝𝙞𝙚𝙫𝙚 𝙮𝙤𝙪𝙧 𝙜𝙤𝙖𝙡𝙨 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙢𝙮 𝙝𝙖𝙧𝙙 𝙬𝙤𝙧𝙠 𝙖𝙣𝙙 𝙮𝙤𝙪 𝙬𝙞𝙡𝙡 𝙜𝙚𝙩 𝙢𝙖𝙣𝙮 𝙨𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝙖𝙩 𝙤𝙣𝙚 𝙩𝙞𝙢𝙚 𝙞𝙣𝙫𝙚𝙨𝙩𝙢𝙚𝙣𝙩.
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    Sabre
    Ticketing System
    Slack
    LiveAgent
    Microsoft Office
    Google Search
    Canva
    Virtual Assistance
    Data Entry
    Customer Service
    Email Communication
    Email Support
    Phone Support
    Travel & Hospitality
  • $7 hourly
    I have three years of experience as a Customer Service and Technical Support Representative, handling emails, tickets, inbound and outbound calls, and live chat. I’ve assisted clients with scheduling their travel and managing their home phone and internet services. Additionally, I have over a year of experience as a Quality Assurance Analyst, where my responsibilities included client calibration, weekly meetings, daily and monthly reporting, auditing calls, and training new QAs. My background in both customer support and quality assurance allows me to combine technical expertise, attention to detail, and a customer-focused approach to deliver a consistently world-class customer experience.
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    Email Support
    Ticketing System
    Online Chat Support
    AWS Cloud9
    Salesforce CRM
    Quality Assurance
    Instagram
    Copy & Paste
    Data Entry
    Customer Service
    Facebook
    Twitter/X
    Twitch
    Typing
    Communication Skills
  • $11 hourly
    Dedicated IT professional with a strong technical background, proven leadership in project management, and a commitment to delivering innovative solutions. Excels in both individual contributions and collaborative teamwork. Demonstrated ability to drive project success through strategic planning, technical expertise, and a proactive problem-solving approach. Committed to staying at the forefront of technology trends to deliver cutting-edge solutions. Bachelor of Science in Computer Science Pamantasan Ng Lungsod Nang Pasig , Graduated in 2017 Skills and Strengths: Cloud Computing: Proficient in deploying and managing applications on cloud platforms, including AWS and Azure. Cybersecurity: Knowledgeable in implementing security best practices, conducting vulnerability assessments, and ensuring data integrity. Project Management: Adept at leading cross-functional teams, managing project timelines, and delivering solutions within budget. Certifications: Computer Hardware Basics - Cisco Operating Systems Basics - Cisco Fortinet Network Security Expert Level 3: Certified Associate - Fortinet Fortinet Network Security Expert Level 2: Certified Associate - Fortinet Fortinet Network Security Expert Level 1: Certified Associate NSE1 - Fortinet Trello Fundamentals Badge - Atlassian Managing a Board in Trello Badge - Atlassian Introduction to ITSM - Atlassian How to Build Strategic Guidance Badge - Atlassian Configuring a workspace in Trello Badge - Atlassian Jira Service Management Fundamentals - Atlassian Jira Fundamentals - Atlassian confluence fundamentals - Atlassian
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    Freshdesk
    End User Technical Support
    Transaction Data Entry
    Spreadsheet Skills
    Customer Support
    Email Communication
    Ticketing System
    Zendesk
    Data Entry
    Troubleshooting
    In-App Support
    Data Analysis
    Information Technology
    Phone Communication
    Helpdesk
  • $8 hourly
    I have worked as a Procurement and Supply Chain Specialist for the last 10 years. I was responsible for purchase order management, supply chain and logistics management and managed any issues related to order processing task. I have been deeply involved in key areas of the procurement process, particularly in purchase order processing. I managed the entire purchase order cycle from start to finish, including creating and tracking orders, coordinating with suppliers and ensuring timely delivery of the goods. Additionally, I worked closely with departments like sales, IT and finance to ensure order accuracy and to resolve issues such as payment disputes or inventory discrepancies. I am highly proficient in using CRM tools such as Asana and Salesforce for project management, QuickBooks for financial data management, and ERP systems like SAP, NetSuite, and Oracle. Additionally, I am skilled in Microsoft Office and Google Workspace tools, ensuring efficiency and accuracy in all my tasks. My technical expertise also includes advanced knowledge of ChatGPT and Canva, which I leverage for creative and administrative tasks in my daily work.
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    Time Management
    Data Entry
    Data Analytics
    Salesforce CRM
    ERP Software
    Ticketing System
    Google Workspace
    Procurement
    Logistics Management
    Order Management
    Order Entry
    Purchasing Management
    Inventory Management
    Supply Chain & Logistics
    Supply Chain Management
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