Hire the best Ticketing systems Freelancers in Taguig, PH

Check out Ticketing systems Freelancers in Taguig, PH with the skills you need for your next job.
  • $10 hourly
    Hello! I’m Ollie, a seasoned professional with over six years of experience providing exceptional customer service and support across various industries. I’ve built my career helping clients in call center roles, and I’ve honed my skills in managing client relationships, resolving issues, and delivering high-quality service. My diverse experience spans across: 🔹Account Management: From onboarding clients in clinical laboratory services to managing complaints and billing concerns, I ensure client satisfaction and retention. 🔹Customer Service: Whether assisting with loan documentation or explaining telecom billing, I have the expertise to provide clear and effective solutions that meet clients' needs. 🔹Medical Information Management: I’ve worked closely with healthcare professionals and patients, handling sensitive medical information and resolving product complaints efficiently. 🔹Technical Support: My role in providing technical support to B2B clients included managing accounts, assisting with configurations, and offering troubleshooting solutions to ensure smooth service operations. Throughout my career, I’ve consistently met KPIs, been recognized as a top performer, and built positive relationships with clients. I’m proficient in cloud-based tools like SalesForce, CRM, Zendesk, Citrix, and Monday.com, and I'm always eager to learn new tools to enhance my performance. I’m excited to bring my passion for client success, where I can help your business thrive by delivering outstanding results. Let’s connect to achieve your goals!
    Featured Skill Ticketing systems
    Technical Support
    FinTech
    Health & Wellness
    Account Management
    Laboratory Equipment Skills
    Medical Informatics
    Ticketing System
    Finance
    Online Chat Support
    Email Support
    Customer Service
    Writing
    Data Entry
  • $10 hourly
    I am Jocelyn, I am Professional I.T Helpdesk Technician, Application Support and Top rated Technical Support Representative with extensive customer and technical service experience who is enthusiathic about my work. I've worked with clients professionally from a variety of businesses for over 7 years. I am dedicated, hard-working, fast learner, loyal and a team player individual. I strive in a postive workplace but I can also work under pressure. -✅Technical Support -✅IT Helpdesk Technician II / MSP Helpdesk Support -✅Admin Support -✅Senior Analyst -✅System Support Analyst I -✅Customer Service -✅40 WPM with 99% accuracy Applications and Tools, websites I use: Jira Service Now VMware Goto Assist Salesforce Citrix Google Docs Microsoft Excel VoIP/Softphone - Avaya Microsoft Outlook Jabber Team Viewer Slack GoToAssist Global protect Cisco anyconnect Lotus Notes If my skills are fit for you, please contact me.
    Featured Skill Ticketing systems
    Helpdesk
    Troubleshooting
    Ticketing System
    Technical Support
    Communication Etiquette
    ITIL
    System Configuration
    Customer Support
    Customer Service
    Product Knowledge
    Incident Management
    Administrative Support
    Jira
    Email Support
    Order Processing
  • $15 hourly
    Greetings, my name is Mario and I appreciate you taking the time to view my profile. 🙌 For the past 6 years, I have worked in the BPO industry, specializing in providing exceptional customer support to companies and entrepreneurs. Throughout my career, I have gained a variety of skills and experiences that are well-suited for any relevant job description. I excel in multitasking and collaborating with others as a team, as well as in communicating effectively and positively with customers and clients. I have a proven track record of success, such as helping my previous company launch multiple new products and services through innovative marketing strategies and top-notch customer service. Although I am an introvert, I embrace challenges and am a quick learner, which means that you can trust me to work autonomously without constant supervision. I am also adaptable to changes, ensuring that your business stays ahead of the game. As your employee, I will take full responsibility for my professional development and be a positive role model for the business. I aim to support businesses and share my skills, knowledge, and experiences to contribute to its growth and success. Here are the responsibilities and skills I can contribute to your company: ✔Provide technical support and troubleshooting assistance to customers via phone, email, and chat ✔Document and manage customer issues using a ticketing system or CRM platform ✔Collaborate with cross-functional teams to resolve customer issues and provide feedback on product or service improvements ✔Identify trends in customer issues and proactively suggest solutions to reduce customer complaints or improve customer satisfaction ✔Assist customers in setting up and using software or hardware products ✔Conduct quality assurance checks on customer interactions to ensure adherence to company policies and procedures ✔Keep up-to-date with new products, technologies, and industry trends to provide informed recommendations to customers ✔ Follow up with customers to ensure that their issues have been resolved satisfactorily and maintain a positive relationship with them ✔Maintain accurate records of all customer interactions and technical issues in a database or knowledge management system. I am seeking an opportunity to join a dynamic team and contribute my skills and expertise to fill any gaps and add value to your business. I am confident in my ability to make a positive impact as a tech-savvy customer support professional and am committed to supporting your company's success. Let's collaborate and achieve our goals together.🤗
    Featured Skill Ticketing systems
    Administrative Support
    Data Entry
    Customer Satisfaction
    Email Communication
    Chat & Messaging Software
    Customer Support
    Copywriting
    Answered Ticket
    Live Chat Software
    Skype
    Ticketing System
    Customer Service
    Property Management
    Zendesk
    Email Support
  • $8 hourly
    Hi, there! My name is Tash. I have worked in the Customer Service industry and Administrative Support for the past 12 years. I have extensive experience and knowledge in both client relations and customer satisfaction. The wide variety of industries I have serviced under different roles has trained me to adapt quickly to changing situations while upholding the expected quality of work. My training in these various fields (Supply Chain, Telco, Airline, and Ticket Sales) have allowed me to be well rounded and flexible. I consider my day to day tasks as continuous training to keep improving my work as well as finding areas for improvement that are beneficial to my clients and the organization. On another aspect, I have undergone training and have joined conferences on my personal interests: Feature Writing, Poetry and Art.
    Featured Skill Ticketing systems
    Ticketing System
    Technical Support
    Data Entry
    Customer Satisfaction
    Communication Etiquette
    Administrative Support
    Customer Service
    Email Support
    Phone Support
    Online Chat Support
    Team Management
  • $20 hourly
    🔍 Are you in need of an IT Specialist, WordPress Expert, or Graphic Design Professional to elevate your business and streamline your digital presence? 𝙔𝙊𝙐𝙍 𝙎𝙀𝘼𝙍𝘾𝙃 𝙀𝙉𝘿𝙎 𝙃𝙀𝙍𝙀! With years of experience in IT support, website development, and graphic design, I help businesses and entrepreneurs achieve their goals through tailored solutions and creative strategies. 👨‍💻 Here’s what I can do for you: 〰️ 𝙒𝙊𝙍𝘿𝙋𝙍𝙀𝙎𝙎 𝘿𝙀𝙑𝙀𝙇𝙊𝙋𝙈𝙀𝙉𝙏 〰️ ✅ Build and design professional, mobile-friendly websites using WordPress ✅ Customize themes with Breakdance/Elementor Pro for unique and functional designs ✅ Create and manage WooCommerce stores for e-commerce solutions ✅ Optimize site performance with speed enhancements and SEO strategies ✅ Website security, backups, and ongoing maintenance 〰️ 𝙂𝙍𝘼𝙋𝙃𝙄𝘾 𝘿𝙀𝙎𝙄𝙂𝙉 〰️ ✅ Design professional logos, banners, and marketing materials ✅ Create visually appealing social media content and posts ✅ Develop custom branding assets for businesses ✅ Expertise in tools like Adobe Photoshop, Illustrator, and Canva ✅ Offer printable designs for flyers, posters, and stickers 〰️ 𝘿𝙊𝙈𝘼𝙄𝙉 & 𝙀𝙈𝘼𝙄𝙇 𝙎𝙀𝙏𝙐𝙋 〰️ ✅ Register and configure custom domains for your business ✅ Set up professional email addresses with Google Workspace ✅ Troubleshoot email delivery issues and integrate with CRM tools 〰️ 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 & 𝘿𝙄𝙂𝙄𝙏𝘼𝙇 𝙈𝘼𝙍𝙆𝙀𝙏𝙄𝙉𝙂 〰️ ✅ Create and optimize social media profiles on Facebook, Instagram, and LinkedIn ✅ Manage content calendars and automate post scheduling ✅ Enhance visibility with social media strategies and hashtag research ✅ Improve engagement with audience-focused content and insights 〰️ 𝙄𝙏 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 & 𝙎𝙔𝙎𝙏𝙀𝙈 𝘼𝘿𝙈𝙄𝙉𝙄𝙎𝙏𝙍𝘼𝙏𝙄𝙊𝙉 〰️ ✅ Troubleshoot PC and server issues, ensuring your systems run smoothly ✅ Configure and manage Fortigate firewalls, Microsoft Azure, and Google Cloud ✅ Set up virtual environments and remote access solutions ✅ Implement backup and disaster recovery systems ✨ Why Work With Me? Responsive Communication: I prioritize keeping you updated at every stage of the project. Tailored Solutions: No one-size-fits-all here—everything is customized to your needs. Reliable Results: Expect nothing less than exceptional quality and on-time delivery. 📩 Let’s collaborate and bring your ideas to life! Message me today, and let’s make it happen.
    Featured Skill Ticketing systems
    Photo Manipulation
    Graphic Design
    Background Imagery
    Background Removal
    Virtual Assistance
    Computer Network
    Troubleshooting
    Microsoft Exchange Online
    Helpdesk
    Customer Service
    Technical Support
    Ticketing System
    Data Entry
    Email Support
    Online Chat Support
  • $15 hourly
    I have 9 years of relevant and vast experience in technical support of hardware, systems and infrastructure for users including but not limited to e-mail, self-service/web portal, telephony systems, network connections, encryptions, remote control, troubleshooting installations, security software, remediation, server management, and back up management. I am expert in handling Office 365 (Outlook, Sharepoint, etc.) and Windows environment (which includes migration e.g. from Windows 7 to 10). I carry with me high level of energy and drive to provide excellent customer support which covers timely and accurate resolution of incidents and completion of system maintenance. I have work experience in Active Directory, Database (SQL), and Operating Systems (Unix/Linux and Windows). I have assisted several laptop/desktop troubleshooting concerns. I hold sound level expertise in giving relevant configurations for hardware devices and various software applications.
    Featured Skill Ticketing systems
    Ad Server
    Service Level Agreement
    Ticketing System
    IT Asset Management
    Project Management
    Vendor Management
    Network Engineering
    VPN
    Network Software
    Technical Support
    Microsoft Office
    Computer Network
    Office 365
    Microsoft Active Directory
    System Administration
  • $10 hourly
    I'm an experienced IT Professional, providing technical support and assistance. Resolving client issues related to servers, desktops, laptops, related software and applications.
    Featured Skill Ticketing systems
    Operating System
    Virtual LAN
    System Installation & Upgrades
    Computer Hardware
    Computer Assembly
    Routing
    Ticketing System
    TCP/IP
    Network Administration
    Technical Support
    Active Directory Federation Services
    System Administration
    DNS
    DHCP
    Windows Server
  • $5 hourly
    Feeling overwhelmed with tasks? Drowning in emails? Let me be your 𝒔𝒆𝒄𝒓𝒆𝒕 𝒘𝒆𝒂𝒑𝒐𝒏 to conquer your to-do list. *wink* Quick or Long Term Project? I'm ready and available to help! 👩‍💻 🖥️ IT Audit Specialist: Conducting thorough IT audits to ensure systems are secure, compliant, and running efficiently. ☎️ Customer Service Superstar: Delivering top-notch support across calls, chats, and emails, ensuring your customers are always happy. 📨 Email Management: Organizing and managing email correspondence, handling incoming and outgoing messages, and maintaining an organized inbox. 👩‍💻 Project and Process Management: Overseeing and coordinating projects, implementing structured processes, monitoring progress, and ensuring timely completion of tasks. Can't find what you need on the list? No problem! Reach out, and I'll tailor my services to fit your needs perfectly. ✨ Regards, Faith
    Featured Skill Ticketing systems
    Virtual Assistance
    Ticketing System
    Administrative Support
    Salesforce
    Microsoft Office
    End User Technical Support
    Tech & IT
    Technical Project Management
    Information Technology
  • $5 hourly
    Hi! I’m Angelica, a dedicated and detail-oriented Virtual Assistant with 5+ years of experience in customer support, admin tasks, and basic accounting. I help busy entrepreneurs and small businesses stay organized by managing their inboxes, calendars, client communications, and CRM systems. I’ve worked with international teams in the US and Australia, using tools like Salesforce, Freshdesk, MS Excel, and Google Workspace. I’m proactive, reliable, and quick to learn new systems—always focused on helping you run your operations smoothly. Let’s connect and get things done together!
    Featured Skill Ticketing systems
    Calendar Management
    Process Optimization
    Process Documentation
    Database Management
    Appointment Scheduling
    Ticketing System
    Phone Support
    Online Chat Support
    Email
    Accounting Report Creation
    Medical Billing
    Invoicing
    Records Management
    Virtual Assistance
    Data Entry
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