Hire the best Ticketing systems Freelancers in Tarlac City, PH
Check out Ticketing systems Freelancers in Tarlac City, PH with the skills you need for your next job.
- $20 hourly
- 4.9/5
- (6 jobs)
ICT Engineer/Helpdesk Support Responsible for keeping the systems of our customers running smoothly by keeping them up to date and configured correctly. Solid MSP Experience in Windows server: Hyper-V, Windows 2008/2012r2/2016,2019,2020 servers Support Virtual servers and Workstations Strong knowledge in Windows OS, MAC OS, android and iOS. Solid experienced in Backup systems, Networking, virtual machines and firewall setups. Setup Windows Servers, Windows desktop and laptop workstations, printers and scanner. Strong knowledge with RMM tools: Automate complex IT environments through N-able Technologies and Datto RMM. Solarwinds MSP and other cloud-based technologies. Strong knowledge in MS 365 tenant, MS 365 apps, AD and AAD, MS Intune, Azure Entra ID. Experienced in configuring and maintaining network infrastructure. Experienced with Datto, Veeam, and Microsoft and Storagecraft backup and recovery technology. Strong knowledge in Amazon Web Services (AWS), S3 Buckets, S3 Glacier, EC2, Workspaces, Storage Gateway etc. Strong knowledge with Microsoft Azure and Alibaba CCS, VMWare, Oracle Virtualbox and VOIP phones. NAS server Implementation, Synology and QNAP. Monitoring, Analyzing and Solving network issues, Cisco and Meraki routers, layer 3 switches, Access Points, Firewall, Sonicwall, Juniper, CraddlePoint, Palo Alto, Fortinet, Fortigate, Sophos, VPN etc. Call out or email circuit issues to carrier or third party vendor. Call out apps/software issues to third party vendor Strong Experience in providing high level customer service. Support end user remotely Experienced with IT Glue documentation. Experienced in email technologies, IMAP, PoP3, Exchange/MS O365, Google Workspace/Gmail. Experienced in MS customer partner Experienced in email migration, Google and MS 365 Ticketing system: Halo-PSA Zoho desk Service now Connectwise Auto-Task RMM/Remote control Solarwinds RMM Datto RMM Pulseway RMM Kaseya VSA Teamviewer RDP Zoom remote connect Anydesk Syncro Screenconnect Bomgar Quickassist Monitoring Networks: Meraki Dashboard Logic Monitoring Zenoss Adnet PRTG Netcloud Sophos Forti Client Certifications: NSE 1 Network Security Associate (Information Security Awareness) 6/3/23 – 6/3/25 NSE 2 Network Security Associate (Evolution of Cybersecurity) 6/3/23 – 6/3/25 CompTIA A+ 901 module certification CompTIA A+ 902 module certification Google IO certification Seminars attended: Accent Reduction – Holy Angel University [September 2014] Personal Development – Holy Angel University [September 2014] EMERSON CARAVAN – Holy Angel University [July 2015] Google IO - Holy Angel University with certificate of attendance [July 2015] Resume Tutor and Impressing Interviews – Holy Angel University [August 2016] PhilNITS Certification Program Japan Company – Holy Angel University [September 2016] I Hereby that the written information above is true and correct to the best of my knowledge and belief.
Ticketing systems
End User Technical SupportTicketing SystemWindows AdministrationMac OS X AdministrationOffice 365Microsoft Active DirectoryWindows ServerServer VirtualizationAmazon S3Network AdministrationVoIP AdministrationBackup Administration - $15 hourly
- 4.9/5
- (18 jobs)
My objective is to give superior and proficient assistance to my clients to help them uplift their businesses. I treat my clients as partners to assist them in growing their companies. Below is the list of my expertise: - Customer Service - Email Support - Chat Support - Order Processing - Call, Email and Chat Auditing - Dropshipping Stores Management - eBay Stores Management - E-Commerce Stores Management - Product Listing - Web Research - Data Entry - Schedule Management I have experience in using the following softwares and tools: Zendesk Freshdesk Gorgias Reamaze Osticket Helpscout Shopify WooCommerce Magento Volusion Wordpress Trello Asana Google Spreadsheet Google Calendar Google Meeting Google Chat Google Docs Google Slides Google Forms Google Data Studio Facebook Business Manager Facebook Ad Manager MS Excel MS Word Zoom Calendly Discord Limelight DSM tool Zik Analytics Yaballe Salefreaks Hipshipper Subivi Arbiship Teamviewer Dropbox Uber Conference Screaming frog Olark VMware Citrix Hootsuite Kibana Miro Jira Shipbob Nexmartship ShipStation NetSuite Wayfair Fasttrack 8x8 Procreate Canva Aside from my skills, knowledge, and experiences, it is my passion that will make me stand out among others. The awesome feedback I get from my clients shows how I exceed their expectations. I love to know more about your business and how I can help you. You will not regret having me. Send me a message so we can start right away! I look forward to working with you!
Ticketing systems
Product KnowledgeEmail CommunicationTroubleshootingBug ReportsCommunication EtiquetteTechnical SupportGorgiasEmail SupportOnline Chat SupportInbound InquiryZendeskShopifyTicketing SystemCustomer ServiceOrder Tracking - $10 hourly
- 5.0/5
- (4 jobs)
Thank you for viewing my profile! A results-driven team leader with experience in customer success, technical support, and e-commerce. I can help you: - assist customers and think outside the box to give a magical customer service experience. - manage your projects and business operations. - recruit, train, and manage your staff. - handle customer accounts including billing management, order processing, and after-sales service and support. - internet research. - data entry. - order fulfillment - virtual assistance I am looking forward to being able to work with an organization that will enable me to apply the knowledge and skills that I have acquired through the years.
Ticketing systems
ZendeskOnline Chat SupportFreshdeskCustomer ServiceOrder TrackingCustomer SupportEmail SupportShopifyOrder FulfillmentCustomer SatisfactionTicketing SystemProduct KnowledgeAnswered TicketEmail Communication - $10 hourly
- 4.9/5
- (10 jobs)
Hi! Are you a business owner or an executive, who's managing everything by yourself? I am here to help! A professional and versatile freelancer who believes in honesty and good working relation. I have 5 years of experience in Customer Service/Telesales (US accounts). I worked at some of the largest call center companies in the Philippines before starting to freelance. My goals are to exceed expectations, deliver excellent results, and continually grow and achieve success with my clients. I am able to provide multiple services to my clients and making sure they get great service at one-time investment. As your virtual assistant, I can help you with the following: * Customer Support (email, chat, phone) * Social Media Management/Interacting & Moderating on Social Media * Calendar Management * Executive Assistance * Administrative Support * Appointment Setting * Invoice Management * CRM/Ticketing System Tools * Slack * Data Entry * Web Research * MS Office Applications * Google Spreadsheet * Google Docs * PDF to MS Office Excel/Word Conversion * PDF to Google Doc/Spreadsheet Conversion * Photoshop * Canva * Product Listing How can I help you? Feel free to contact me and let me know your job requirements. Thank you!
Ticketing systems
Customer SupportEditing & ProofreadingTicketing SystemShopifyAdministrative SupportCold CallingEmail CommunicationData EntryEnglishProduct Listings - $5 hourly
- 4.9/5
- (6 jobs)
I've been with BPO for more than 7 years and worked for financial account as customer service, a technical specialist for the leading global vendor of computer software; hardware for computer, mobile and gaming systems; and cloud services and a sales and customer service associate for US and Canada's top basic office suppliers for B2B and retail. I am also an experienced ecommerce support agent, having worked as an email support representative, using Gorgias and Shopify, for a client that did $200k in sales daily.
Ticketing systems
Facebook AdvertisingFacebook Ads ManagerProduct KnowledgeAdministrative SupportFollowing ProceduresTicketing SystemTelemarketingOrder TrackingInbound InquiryData EntryPhone Support - $8 hourly
- 5.0/5
- (3 jobs)
Hi, I’m Pranz Jerick Gomez, an experienced IT Support Specialist with several years in the IT and BPO industry. I've led teams and provided technical support to global clients across diverse sectors. I specialize in diagnosing and troubleshooting software, hardware, and network issues, ensuring seamless system operations. With a strong background in system administration, endpoint security, and network management, I’m passionate about delivering effective solutions and top-tier customer service. I hold a degree in Information Technology and have experience with tools like Office 365, Active Directory, and ticketing systems like Freshservice and Manage Engine. "Let's solve IT challenges together!" Tools: ☑️Ticketing System ☑️Microsoft O365 Administration (Exchange, Teams, SharePoint, OneDrive, etc.) ☑️Microsoft Azure Administration ☑️Windows Server Administration / Active Directory Management ☑️NOC Alerts Management ☑️Email and Domain Migration. ☑️Onboarding/Offboarding users ☑️Setting up workstations ☑️Remote Management and Monitoring (RMM) ☑️Microsoft License Management ☑️Google Workspace administration ☑️AWS Administration Tools used: 🌟Connectwise/Labtech , Datto/Autotask 🌟Crowdstrike , Bitdefender , Sophos 🌟Zendesk, Freshservice , ManageEngine 🌟Salesforce , Genesys , Citrix
Ticketing systems
Windows 11 AdministrationVPNRemote Connection SupportClient ManagementTicketing SystemCustomer SatisfactionDesktop SupportIT Asset ManagementZoho PlatformTechnical SupportIncident ManagementMicrosoft Active DirectoryOffice 365Managed ServicesIT Support - $10 hourly
- 4.7/5
- (5 jobs)
Do you need an experienced customer/technical support? Do you need help on providing an excellent customer service/satisfaction? Hi there! First and foremost. I am a hard working, loyal, enthusiastic person who understands how important work is to my overall happiness. I take my work very seriously and I'm always looking to improve my skills and qualifications so I can work to the highest standards possible in my role. I offer 7 years of experience in technical/customer support which would make me a strong candidate for any customer related fields. The bottom portion of my profile highlights my career that are also in alignment with regards to any customer related jobs. When you work with me you'll get fast response, clear communication, and a guaranteed fast/positive return on your investment. If any of that sounds like what you need, Contact me! Friendly, Benjamin O. Tapia Jr. P.S. Regardless of who you choose, keep my profile handy in case you need me later.
Ticketing systems
Web HostingInvoicingTicketing SystemCustomer ServiceOnline Chat SupportCustomer SupportSocial Media ManagementTechnical SupportEmail Support - $8 hourly
- 4.9/5
- (30 jobs)
Need an expert? Looking for top-notch customer service? Welcome to my profile!! Yes, I have years of experience working as a Customer Service Representative in which I’ve assisted e-commerce businesses in the US, Australia, and European regions. I am proficient in using different CRM platforms such as: • Zendesk • Freshdesk • Gorgias • Shopify • Shipstation • Smartshyp • Salesforce • Helpscout • Aircall • RingCentral I am a customer service expert that can help you answers all e-mail support ticket, and phone support calls and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I've learned to extend my patience and at the same time practice my customer service skills. I have a proven track record of all the services I completed and I know that my expertise will allow me to provide excellent customer service and provide huge contributions to businesses.
Ticketing systems
Manage Etsy SiteCustomer SupportTicketing SystemCustomer ServiceCustomer SatisfactionGorgiasSocial Media ManagementZendeskPhone SupportEmail SupportOrder ProcessingOnline Chat Support - $6 hourly
- 0.0/5
- (1 job)
Thank you for viewing my profile! A dedicated customer and technical support specialist with expertise in eCommerce, technical support, and order management. I have worked with Macy’s, Staples Canada, and Pajar Canada, handling customer inquiries, refunds, exchanges, and issue resolution through platforms like Shopify, Gorgias, and Zendesk. I can help you with: -Providing exceptional customer service via email, phone, and live chat. -Managing Shopify orders, including tracking, modifications, and refunds. -Troubleshooting technical issues and assisting customers with product concerns. -Processing returns and exchanges efficiently. -Creating and refining customer response templates. -Collaborating with warehouses to ensure timely order fulfillment. -Utilizing CRM tools like Gorgias, Zendesk, and Slack for seamless communication. I have experience using the following software and tools: Zendesk Gorgias Shopify Snapengage Kustomer Loop Podio CRM Slack Zoom Rayver MS Excel MS Word Discord Visual Google Spreadsheet Google Calendar Google Meeting Google Chat Google Docs I am dedicated to delivering high-quality assistance while maintaining a positive and professional approach. Send me a message so we can work together to achieve your business goals!
Ticketing systems
EcommerceSnapEngageTicketing SystemOnline Chat SupportZendeskGorgiasShopifyTechnical SupportOrder FulfillmentCustomer ServiceProduct KnowledgeData EntryOrder TrackingEmail Support - $10 hourly
- 2.3/5
- (3 jobs)
A highly motivated Customer Service Executive and Property Manager who is always prepared to work hard. Mark has experience in improving overall customer satisfaction in line with targets set by his employer. He is a high achiever with the knowledge and credibility needed to lead and inspire others. As a self-motivated individual with a desire to drive improvement, he is someone who can work on various customer service-based projects to improve the quality of response provided to customers. On a personal level, he has a professional, friendly telephone manner that quickly puts people at ease and makes them more receptive to suggestions. Right now he has the desire to be part of a winning team and is looking for a suitable position with a forward-thinking and ambitious company. The following achievements demonstrate my qualification for this position: 🏆 Top 1 Agent - JP Morgan Chase 🏆 Top 1 Agent - Amazon.com His experience and natural communication skills make him a uniquely qualified and useful candidate for your customer service department. He would be a great fit for your company and very much would appreciate the opportunity to meet you for an interview, if you’d consider him.
Ticketing systems
Fraud DetectionAmazon Vendor CentralCustomer Support PluginGorgiasAmazonTicketing SystemOrder ManagementAlternative Dispute ResolutionCommunication EtiquetteMicrosoft ExcelOrder TrackingEmail SupportZendesk Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.
Trusted by
How do I hire a Ticketing systems Freelancer near Tarlac City, on Upwork?
You can hire a Ticketing systems Freelancer near Tarlac City, on Upwork in four simple steps:
- Create a job post tailored to your Ticketing systems Freelancer project scope. We’ll walk you through the process step by step.
- Browse top Ticketing systems Freelancer talent on Upwork and invite them to your project.
- Once the proposals start flowing in, create a shortlist of top Ticketing systems Freelancer profiles and interview.
- Hire the right Ticketing systems Freelancer for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Ticketing systems Freelancer?
Rates charged by Ticketing systems Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Ticketing systems Freelancer near Tarlac City, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Ticketing systems Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Ticketing systems Freelancer team you need to succeed.
Can I hire a Ticketing systems Freelancer near Tarlac City, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Ticketing systems Freelancer proposals within 24 hours of posting a job description.