Hire the best Ticketing systems Freelancers in Islamabad, PK
Check out Ticketing systems Freelancers in Islamabad, PK with the skills you need for your next job.
- $20 hourly
- 5.0/5
- (75 jobs)
I am an IBM, Microsoft, and Google Certified IT Support Specialist, Google Workspace Certified Administrator, and Cybersecurity Professional with 15+ years of experience. I provide expert technical support via phone, chat, email, and remote desktop, specializing in Google Workspace, Microsoft 365, cloud services, DNS, email security (SPF, DKIM, DMARC), and cybersecurity. My expertise extends to networking, penetration testing, incident response, hardware, software, and disaster recovery. Highlights of My Background: Customer Assistance and Technical Support: Serve as the first contact for customers needing technical assistance through emails, chat, phone, and remote access. Proficient in providing support for computer systems, networks, WiFi, hardware and software, cloud services, web, DNS, hosting, and Cpanel. Network and Security Expertise: Skilled in network design, development, and configuration. Expert in network security and administration, router and switch configuration, subnetting, VLAN, and inter-VLAN routing. Proficient with Microsoft 365/O365, including Microsoft Authenticator, Azure, Exchange, Outlook, Teams, OneDrive and SharePoint. Advanced Technical Proficiency: Experienced with ticketing systems like ServiceNow, Connectwise, Jira, ZohoDesk, Crisp, and ZenDesk. Familiar with IT Glue and Syncro for efficient IT documentation and management. Proficient in RSA token provisioning for VPN/remote access and resolving VPN-related issues. Systems and Server Administration: Expertise in Active Directory, Office 365 Admin, Azure AD, and Exchange Online Administration. Skilled in alerts monitoring for network, server/infrastructure, and telephony. Comprehensive Support and Troubleshooting: Proficient in network monitoring tools such as Solarwinds, Meraki Dashboard, and Aruba. Experienced in mobile support, including MDM and multi-factor authentication for iOS and Android devices. Knowledgeable in VPN applications like Pulse Secure, Global Protect, and Windows VPN. VoIP and Communication Solutions: Proficient in VoIP systems including 3CX, Asterisk Elastix, and RingCentral. Experienced with Google Suite, including Google Drive, Meet, Workspace, and more. Remote Support and Application Management: Proficient in remote applications like Teamviewer, Remote Desktop, AnyDesk, and Bomgar. Skilled in email security solutions like Mailguard and Mimecast. Expert in networking, remote desktop support, and application support. Technical Problem Solving and Diagnostics: Skilled in troubleshooting, diagnosing, and resolving technical hardware and software issues. Experienced in password resetting/cracking for various platforms and devices. Efficient Incident and Service Request Management: Coordinate incident resolution and service request completion with resolver teams and vendors. Provide timely updates and information to end-users regarding the status of their incidents or service requests. Professional Attributes: Attention to detail and precision, with a strong work ethic for meeting deadlines and ensuring reliability. Excellent diagnostic, problem-solving, and time management skills, with the ability to handle multiple tasks simultaneously. Capable of working independently and efficiently to meet deadlines, promptly addressing support-related communications. Self-motivated, detail-oriented, and highly organized.
Ticketing systems
Data RecoveryProblem SolvingVirtualizationNetwork EngineeringLinux System AdministrationmacOSHardware TroubleshootingSQLIT Service ManagementDigital ForensicsSystem SecurityNetwork SecurityInformation SecurityTicketing SystemDNS - $5 hourly
- 4.7/5
- (21 jobs)
I have over 8 years of experience as an E-Commerce Virtual Assistant and Shopify expert. For me, the role of a Virtual Assistant embodies dynamism and a commitment to quick responses. I possess in-depth knowledge of Shopify and its extensions, along with extensive familiarity with helpdesk platforms like Zendesk and Freshdesk. My experience spans various projects, and my proactive approach goes beyond job descriptions, as I constantly seek ways to improve results. Why Choose Me? 🏆 Top-Rated Shopify E-Commerce Virtual Assistant ⏰ 15,000+ Upwork Hours | ⭐️ Fluent in English 💯 100% Success Rate | ✅ Available in EST, PST, CST 🧠 Multi-skilled & Collaborative Expertise: Shopify Product Listings: Crafting engaging product descriptions Conducting keyword research for SEO Implementing best practices for inventory management Enhancing visuals with high-quality images CRM Tools: Zendesk, Freshdesk, HubSpot E-Commerce Platforms: Shopify, Amazon, eBay, Etsy Project Management: Trello, Slack, Microsoft Teams Lead Generation: LinkedIn Sales Navigator, ZoomInfo Availability: 08:00 AM - 08:00 PM EST Available 7 days a week. Let’s Connect! I offer a FREE 30-minute Zoom meeting to discuss how I can help you achieve your goals. Contact me today!
Ticketing systems
High-Ticket ClosingProduct ListingsEcommerce Product UploadOrder FulfillmentTicketing SystemCustomer SupportSocial Media MarketingMicrosoft ExcelCustomer ServiceLead GenerationSocial Customer ServiceEmail CommunicationCold CallingOnline Chat SupportPhone Support - $12 hourly
- 4.9/5
- (31 jobs)
Results-orientated accounting & HR professional with broad experience in a deadline-driven environment. Proven track record in consistently and effectively delivering human resource & accounting services that enhance the company's purpose, profitability. Offers the following expertise: Strong technical accounting skills Account management and development Excellent research and financial analysis abilities Staff recruitment and onboarding In-depth management reporting Developing and implementing financial systems and controls Budgeting and forecasting Facilitation of internal and external auditing procedures Regulatory compliance In-depth knowledge of accounting regulations and standards Softwares that I am familiar with are SAP, Oracle, Zoho CRM, QuickBooks, Microsoft Office Products, Zendesk and a lot more. Overall, an experienced team player committed to improving overall business processes and building a cohesive business environment.
Ticketing systems
Content WritingTicketing SystemOnline Chat SupportData EntryArticle WritingEmail SupportInventory ManagementCustomer SupportAmazon ListingCustomer ServiceCandidate InterviewingOrder FulfillmentShipping LabelsVirtual Assistance - $50 hourly
- 5.0/5
- (12 jobs)
"Shahrukh is an extremely intelligent and supportive person to work with. He understands the requirements quickly and gets the work done before time. He is punctual and committed to all the work that is allocated to him. He is an easy to work with person. He has helped me with an urgent task of mine. I am surely he is the best at all tasks" ------------------------------------------------ Do you sometimes feel life would be much easier if there was another YOU? Someone who Knows the Technicalities while also Understanding the Business Model? Someone who can be Trusted to Accomplish their Own Tasks while also Managing Others? Congratulations! Are you struggling with your Go High Level setup? Need help maximizing your Go High Level SaaS/CRM? Perhaps you're facing challenges retaining clients due to unresolved technical issues? Look no further! I'm a seasoned Go High Level expert with a proven track record of accelerating business growth for clients like SimpleTalk.ai, AgentR.ai, StreamlineWorkflows.com and more over the past 3 years. There are hundreds of people who know the technicalities, but not many understand the applications. I specialize in: - Go High Level Agency Level SaaS Setup - Account Management and Snapshot Creation - A2P approval & SMS Marketing - High-volume Email Marketing (ensuring inbox delivery) - Automation, Workflows, and AI Chatbots (Direct/Integrations Setup) - Calendar Bookings and Social Media Setup - Integrations with Zapier, Make, or API - Landing Pages, Funnels & Websites - Developing Client Portals - Membership Area Setup and Google (GMB) Review Management - Customized Dashboards, Reporting, and Payment Gateways Setup - Technical Customer Support & Ticketing - and Overall Project Management Beyond Go High Level, I have extensive expertise in Project Management Tools (Asana, Plaky, etc.), Ticketing Portals (FreshDesk, Intercom, Pylon, etc.), Ads (Google, Meta), SMS and Email Marketing platforms (Klaviyo, MailChimp, etc.), CRMs (Hubspot, Salesforce, etc.), and integration tools (Zapier, Pabbly, etc.). Let's streamline your operations, alleviate concerns, and achieve your business goals together. Contact me to schedule a free consultation call! Best Regards, Shahrukh Haider Top Rated Freelancer
Ticketing systems
Google AdsAI ImplementationTicketing SystemCustomer SupportIntercomFreshdeskAsanaChemical EngineeringTeam ManagementCanvaLead GenerationPodioCRM SoftwareSaaSHighLevel - $10 hourly
- 5.0/5
- (11 jobs)
Seeking opportunities to utilize my skills in data entry and general office duties. I am patient, pay attention to detail, work accurately and take instruction very well, while displaying initiative. I am a kind of person who want to work very smart and a hard worker. I love to work mostly on administrative work such as data entry, filing , administrative work, call center agent, virtual assistant & planning. I have almost 8 years employment experience in an American Government organization. I Am Ready To Provide You The Best Quality Services On This Category :- ✪ Shopify ✪ Administrative support & Virtual Assistant ✪ Web scraping and search (Extraction of data from websites and research) ✪ PDF (Conversions to/from Ms Office, editing, splitting, forms etc.) ✪ Ms Excel (VBA, Macros, Pivots, Dashboards, Managing data, reports, conversions etc.) ✪ Ms Word (Formatting, renaming, conversions, graphs etc) ✪ Data Processing(Data entry from websites, to websites, to softwares and apps etc.) ✪ Ms PowerPoint (Presentations, conversions, linking to database, graphs etc.) ✪ Google Analytics ✪ Book Keeping (Data uploads, routine entries, reporting etc.) ✪ Accounting (Financial Statements, Financial Analyses, Guidance etc.) ✪ Transcription Services (Audio / video to text in word etc.) ✪ Research (Financial and general research of information from internet etc.) ✪ WordPress (Complete setup, Installation and fixing problems) ✪ SEO (Search Engine Optimization) ✪ Problem Solving to general issues at work. I believe on quality work..I'd like to think of myself as a personal assistant for my clients. And I consider myself to be creative and responsible. Looking fast forward to hearing from you. Yours Sincerely
Ticketing systems
Administrative SupportSearch Engine MarketingOrder ProcessingPDF ConversionEmail SupportPhone SupportTicketing SystemOnline Chat SupportProduct KnowledgeCustomer SupportShopify - $10 hourly
- 2.2/5
- (4 jobs)
As a Business Optimizer, I specialize in enhancing revenue and improving operational efficiency for various companies. By providing tailored strategies and actionable insights, I help businesses navigate competitive markets and achieve sustainable growth. With a focus on streamlining processes and optimizing client relations, I work across multiple industries to deliver innovative solutions and ensure long-term success. My goal is to help businesses achieve measurable results through effective planning and support.
Ticketing systems
SalesforceCRM SoftwareTime ManagementIndustry KnowledgeCommunication SkillsEmail SupportTicketing SystemTechnical SupportOnline Chat SupportCustomer SupportHubSpotCustomer Service - $16 hourly
- 0.0/5
- (0 jobs)
A professionally competent, capable, highly motivated and rigorously trained SQA Engineer equipped with good analytical skills, up-to-date knowledge of relevant standards processes procedure. Exceptionally well organized with the track record that demonstrates self-motivation, creativity and initiative to achieve both personal and organization goals. Worked with highly reputable clients from USA,UK, Australia and Pakistan.
Ticketing systems
Performance TestingCustomer Support PluginSelenium WebDriverPostmanFunctional TestingBlog WritingApache JMeterClickUpRegression TestingAPI TestingResponsive Design TestingTest Case DesignTicketing SystemScrumAPI DocumentationBlack Box TestingJira - $25 hourly
- 4.7/5
- (19 jobs)
Dedicated Support professional offering versatile technical skills and proficiency in top of the line softwares available over the internet. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Ticketing systems
HTMLTime ManagementDesktop SupportProduct KnowledgeCustomer SupportTicketing SystemTechnical SupportDesktop ApplicationHelpdeskCommunication EtiquetteZendeskFreshdesk - $12 hourly
- 0.0/5
- (2 jobs)
Hello! This is Maaz Masood With over 5 years of experience in cold calling and appointment setting, I specialize in helping businesses like yours generate leads and secure appointments. I am dedicated to delivering high-quality results and exceeding expectations. My expertise lies in providing an exceptional customer services to B2B & B2C clients for US, UK and Canadian. Let me assist you in reaching your sales goals efficiently and professionally. Services Offered: 🔹 Cold Calling: Initiate contact with potential clients to present your services/products. 🔹 Lead Generation: Identify and qualify prospects interested in your offerings. 🔹 Appointment Setting: Schedule appointments with qualified leads to maximize your sales opportunities. 🔹 Consistently exceeded targets and delivered measurable results for clients across diverse industries. 🔹 CRM Management: Maintain accurate records and update client interactions for seamless follow-ups. 🔹 Proven track record of successfully setting appointments and generating leads. 🔹 Strong communication skills and ability to adapt to different client requirements. 🔹 Efficient time management to meet deadlines and exceed goals. Client satisfaction is my priority, and I am committed to delivering results that align with your business objectives. Let's collaborate to grow your business through effective cold calling and appointment setting strategies. If you're looking for a dedicated VA to handle your cold calling and appointment setting needs, feel free to reach out. I look forward to discussing how I can contribute to your success! "Preferred Hourly based jobs only", No Comission. Aspect Dialer Vici Dialer Call Hippo Ringcentral CRM - Zencall Walichat What's app Business Tawk 2 Google sheets Zoho sheets MS Excel Sheet Skype Primo Five9 dialing software
Ticketing systems
Online Chat SupportInbound InquiryEmail SupportTicketing SystemBusiness DevelopmentAppointment SettingB2C MarketingData EntryB2B MarketingEmail CommunicationLead GenerationTelemarketingCustomer SupportCommunicationsCold Calling - $15 hourly
- 0.0/5
- (0 jobs)
As a client success specialist, I have built strong skills, strategies, and expertise to provide customers with exceptional support and services. If you're looking for one, I can help! Skills • Customer Onboarding • Customer Handling • Customer Service • Customer Support • Customer Satisfaction • Time Management • Problem-Solving • Attention to Detail Software Skills • MS Word • MS Excel • Hubspot • ZOHO CRM • JIRA • Mailgun • Nintex AssureSign
Ticketing systems
Call SchedulingProblem SolvingCustomer EngagementCustomer SupportCustomer SatisfactionTicketing SystemCustomer ServiceCustomer RetentionCustomer OnboardingCustomer Retention StrategyCustomer Feedback DocumentationCustomer Relationship Management - $15 hourly
- 0.0/5
- (0 jobs)
A Ticketing & Reservation officer with expertise in all GDS and Aviation knowledge. Currently Used 3 GDS Amadeus, Galileo, Sabre
Ticketing systems
Business TravelTravel PlanningSabreTravel ItineraryTicketing SystemAmadeus CRS Want to browse more freelancers?
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