Hire the best Training & Development Professionals in Managua, NI

Check out Training & Development Professionals in Managua, NI with the skills you need for your next job.
  • $40 hourly
    I am a seasoned Learning & Development Specialist and Learner Experience Designer with over 7 years of experience in L&D, Management Training, and eLearning development. I'm passionate about content design and interaction with people through learning. I've helped mid-sized and large businesses and organizations design and develop relevant and engaging learning solutions, including eLearning, virtual-led training, instructor-led training, mobile-first learning modules, and overall product training. I have also created learning solutions for different partners, from clients in the financial and technology sector to clients in the healthcare setting and ONGs. My experience, guidance, and actionable solutions will help shape your learning strategies. Let's connect!
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    Instruction Manual
    Presentation Design
    Articulate Rise
    Elearning
    Training Materials
    Training Online LMS
    Training Design
    Training Presentation
    Content Development
    Facilitation
    Training
    Training & Development
    Leadership Development
    Instructional Design
    Leadership Training
  • $22 hourly
    The experience that I have obtained over the past 25 years has molded me into a fast paced, productive, versatile and dedicated professional. I have always strived to be the best at what I do, so I obtained many skills in every work experience; because when you put your heart and mind into whatever you do, it becomes part of your anatomy. I believe that the people skills that I have obtained through a combination of sales, customer service and being an attorney, has enabled me to morph into a highly effective Sales leader. My secret to success is to work smart and work hard, this way you can increase your productivity and therefore performance, in any field. I am a family man who knows that in order for them to have security, it is my job to push myself every day. This is why, I have never been let go of any job that I have had in the past. It is also why I have acquired small gems form every job experience, in order to make me more prepared for my next job opportunity.
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    Sales Leadership
    Training & Development
    Training
    Advertisement
    Google Ads
    Search Engine
    Sales Consulting
    Management Skills
    Appointment Scheduling
    Google Display Network
    Business Management
    Account Management
    Sales & Marketing
    Cold Calling
  • $22 hourly
    Introduction I am 37 years old and from Nicaragua. I am a results-oriented business analyst with 7+ years of experience as a leader of cross-functional teams in developing, documenting, as well as delivering process innovations that help achieve organizational goals.  Highly self-motivated, disciplined, and organized engineer at heart, applying principles of engineering to everyday life activities. In the process of growing, I have learned to live a balanced life with continuous curiosity, a high level of awareness, a good sense of humor, and a great attitude toward life and how to form a better community around me. Any company that needs to rethink its processes and think about improvement, reach out, because I am in the process of improving too. Skills Summary If there is any inclination to do several projects at once, I can manage resources such as knowledge, time, and prioritization of tasks effectively. I enjoy thinking outside the box solutions in any service process in order to keep improving them. Training and teaching skills come naturally, especially when using tools like ERPs, CRM, or Google consoles. I am familiarized with new platforms for project and team management purposes such as Slack, Monday, ClickUp, and Basecamp.  I’ve had experience in several departments such as recruiting, marketing, sales, and daily operations bringing solutions that involve mapping an entire customer journey, starting from acquisition to follow-up and upselling, and creating simplified steps for different users to distribute tasks effectively and achieve goals.  Top Skills Customer journey mapping - Over 3+ years of experience co-creating internal processes  Email marketing follow-up campaigns - Over 4+ years of experience co-proofreading and evaluating email marketing campaigns and follow-ups Data entry, Lead qualification, nurture, and management - Over 6+ years managing Zoho CRM Google Drive and Apps - Over 6+ years of managing documents to support processes  Outbound sales calling - Over 7+ years of outbound calling, follow-up calls, and re-writing scripts Forms creations - Over 5+ of capturing information through buildings of forms Recruiting - Over 5+ years of recruiting, interviewing, and selecting personnel  Work Experience Operations manager - Real Estate industry Accountability manager - Real Estate industry Inside Sales - Real Estate industry + Call center industry Team leader - Real Estate industry Customer service coordinator - Real Estate industry + Call center industry Office coordinator - Real Estate industry Marketing Coordinator - Real Estate industry B2B Business developer - Separation Technology Products, Waste Management Tasks experienced - Operations and customer service Improved overall performance, productivity, efficiency, and profitability through the implementation of an ERP, business SAP. October 2019-October 2020. Maintained a safe and healthy work environment by establishing, following and enforcing standards and procedures reducing turnover by 50% in a period of 4 years. Developed and reviewed all operational performance trackers of all departments maintaining a regular 1:1 meeting promoting personal and team accountability resulting in reducing the time of response from days to immediate or 24-hour resolutions. Developed framework and trackers of the property management department activities and job-crafted roles to serve clients’ time of response better. Converted a clustered amount of activities into specific role shaping for better understanding and profiling of roles: Inside sales, listing coordinator, marketing, and property management administration. I trained and supervised the team at the front desk, quality control, and customer service. Tasks experienced - Sales Sales Results! Consistently exceeded 150 cold calls a month and 750 follow up- emails a month, earning recognition as the top salesperson based on the previous year’s data. Throughout a year I met 75% of the goals expected with a history of exceeding employer expectations across the previous performance. Enjoyed talking to people and establishing a long-term, loyal customer base. Kept detailed account records of every lead and contact through the CRM Zoho. Responded to all customer inquiries in a timely manner giving the client support during all stages of a sale or rental. Developed strategies and email campaigns to grow the customer base. Utilize a consultative selling approach on all calls to set up appointments face to face Tech Skills CRM Software - Zoho, Salesforce Email marketing platform - Mailchimp Google Suite Project management software - Monday English Proficiency Speaking: 5/5 I can have a conversation regarding a large number of subjects. Writing: 4/5 Counting on autocorrect, Grammarly, or google search to spell some words. Translating (to/from Spanish): 4/5 Advanced. My English test scores: EF SET 70/100 C1 Advanced
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    Email Marketing
    Training & Development
    Organizational Plan
    Management Consulting
    Marketing Strategy
    Sales
    Coaching
    Strategy
    Outbound Sales
    Customer Relationship Management
    Administrate
    Customer Service
    Cold Calling
    Business Coaching
  • $8 hourly
    PROFESSIONAL PROFILE I Graduated with a degree in Tourism management and development from Universidad Centroamericana (UCA). Highly versed and up to date with material creation, how to deliver feedback and project management. Having worked in college projects about people organization and investigation research. Also attended and received Congresses and seminars like: "Del marketing tradicional al marketing emocional, mitos y realidades"- Profesor Eduardo Parra López PhD., junio 2019. "Estrategias innovadoras en la promoción y comercialización turística de Nicaragua"- Lic. Arlen Liseth Duarte, agosto 2019. "Feria de idiomas"- UCA, 2016 y 2017. "Discapacidades en el entorno laboral" - Concentrix, (COE) 2022 Developed several projects within (Sales) and (Customer Service) LOB to boost up performance and deliver excellent results after each one of them. * Soft skills * Sales strategy * Multitasking * Time management
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    Leadership Skills
    Project Management
    Strategy
    Quality Assurance
    Call Center Management
    Data Analysis
    Customer Experience Research
    Analytical Presentation
    BPO Call Center
    Training & Development
    Customer Experience
    Outbound Sales
    Sales
    Customer Service
  • $10 hourly
    Young professional characterized as someone dedicated to generate changes in my social and work environment, with a positive attitude and always determined to achieve my goals, proactive and fond of teamwork. Possessing oral and written expression skills in English and Spanish, and with a lot of charisma to always create a positive environment.
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    Tutoring
    Grant Application
    Training & Development
    Support Services Unlimited Dashboard
    Quality Assurance
    Customer Service
    Language Instruction
    Linguistics
  • $5 hourly
    Passionate leader with 10+ years of experience with a strong background in project management, operations management and delivery, customer success, international client management and business development. Looking for part time/freelance opportunities in the fields of project management, translation and virtual assistant roles. Throughout my career I've exceeded client expectations and contributed to increase revenue by improving and streamlining key processes, managing & delivering large scale projects for key clients, inspiring and developing team members and maintaining a customer first approach.
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    Risk Management
    Performance Management
    Microsoft Office
    Translation
    Training & Development
    Leadership Skills
    Smartsheet
    Operations Management Software
    Agile Project Management
    Scrum
    Microsoft Project
    Business Management
    Virtual Assistance
    Management Skills
    Project Management
  • $10 hourly
    I'm an experienced team leader and learning specialist who loves working under pressure and well known to be very approachable. If you're looking for someone to hit monthly goals and to motívate associates, I can help. Knows Microsoft Office tools Excel sheets Coaching Skills Training Skills Leadership Skills Action plan creation and follow up Developing Skills
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    Real Estate Cold Calling
    Training Materials
    Training Design
    Language Interpretation
    Training & Development
    Training
    Microsoft Excel
    Business Report
    Sales Leadership
    Leadership Training
    Leadership Skills
    Leadership Development
    Leadership Coaching
    Outbound Sales
    Sales Operations
  • $10 hourly
    I am a highly skilled and motivated young lady with a proven track record of excellence in my field. With a passion for learning and a commitment to knowledge sharing, I have dedicated my career to becoming an expert in my chosen domain, I have consistently demonstrated my ability to grasp complex concepts quickly, adapt to rapidly changing environments, and deliver innovative solutions. One of my core strengths lies in my aptitude for training and mentoring. I have had the privilege of training numerous individuals and teams, helping them unlock their potential and excel in their roles. My approach to training is tailored to meet the unique needs of each learner, ensuring that they not only acquire knowledge but also develop practical skills that can be applied effectively. If you are seeking a dedicated professional who thrives in challenging environments, excels at mastering new skills, and is passionate about cultivating talent within the team, I would welcome the opportunity to discuss how I can contribute to your organization's success
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    Server
    Customer Service
    Customer Experience
    Sales
    Training & Development
    Customer Care
  • $13 hourly
    As an experienced Senior Executive Administrative Assistant with a solid track record of supporting Chief Executive Officers across various industries, I bring over a decade of diverse experience to the table. From efficiently managing key responsibilities in the executive office to providing comprehensive support to CEO's businesses, my focus is on optimizing productivity and operational efficiency. My ability to coordinate communications, manage calendars, and facilitate meetings has been instrumental at every step of my career. My experience spans from supporting nonprofit organizations to consulting on one-time projects, where I've led initiatives to enhance operational efficiency and performance through strategic knowledge management, communication optimization, and process refinement. Additionally, my background includes freelance work, supporting CEOs in managing import-export operations and implementing strategic initiatives to optimize supply chain efficiency. Throughout my career, I've demonstrated leadership skills, adaptability, and a commitment to excellence. I am also a tech-savvy individual who enjoys learning new technologies. My ability to quickly grasp and adapt to new tools and systems allows me to stay ahead in a rapidly evolving digital landscape.
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    Program Management
    Microsoft Office
    Process Improvement
    Adobe Illustrator
    Staff Recruitment & Management
    Employee Onboarding
    Canva
    Executive Support
    Time Management
    Training & Development
    Multitasking
    Administrative Support
    WordPress
    Scheduling
    Data Entry
  • $10 hourly
    I'm a responsible, organized and creative person. I have a lot of goals that I would like to achieve. I consider myself as a person who wants to learn a lot about everything, I belive hard work always pays off. I have expercience in chat support (live agent) for one year and a half for a financial account. I type 52 words per minute, that's my estimated time when I'm clear about what I want to write. I speak two languages: - Spanish: Is my native language. - English: I study this language in an academy for one year and a half.
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    Multitasking
    Customer Service
    Training & Development
    LiveAgent
    Advertising
    Supervision
    Online Chat Support
  • $5 hourly
    I am an experienced learning and development specialist, I’m skilled at designing and implementing training programs to improve employees’ product knowledge, productivity, and performance. Additionally, for two years and a half, I’ve been training entrepreneurs to help them improve their English proficiency and communication skills, as a freelancer, during my time off.
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    People Management
    Interpersonal Skills
    Phone Support
    Communication Etiquette
    Inbound Inquiry
    Employee Training
    Employee Onboarding
    Coaching
    Customer Service
    Customer Experience
    Communication Skills
    Training & Development
    Teaching
    Active Listening
    Problem Solving
  • $10 hourly
    I have a diverse background in various roles within the customer service and recruitment fields, showcasing my adaptability and ability to take on different responsibilities. With over a decade of experience, I am a highly skilled and versatile professional with expertise in customer service, recruitment, and training. Overall, I am a dedicated professional with extensive experience in customer service, recruitment, training, and management. My adaptability, strong communication skills, and analytical mindset have allowed me to excel in various roles throughout my career.
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    Cultural Adaptation
    Professional Tone
    Training
    B2B Marketing
    Teaching
    Subject-Matter Expertise
    Technical Support
    Customer Service
    Employee Training
    Recruiting
    Training & Development
  • $10 hourly
    Degree in Marketing with more than 5 years of experience, working in customer service and data analysis. Focused on the efficiency of processes, exceeding and meeting goals in estimated times. Always open-minded and willing to learn and take on new challenges that help me grow professionally.
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    Google Charts
    Google Calendar
    Microsoft Office
    Presentation Design
    Email Management
    Review or Feedback Collection
    Training & Development
    Technical Support
    Administrative Support
    Email Support
    Quality Assurance
    Data Analytics
    Analytics
    Customer Service
    Customer Support
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