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Hire the best Training & Development Professionals in Managua, NI

Check out Training & Development Professionals in Managua, NI with the skills you need for your next job.
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  • $40 hourly

    • 5.0/5
    • (35 jobs)
    I am a seasoned Learning & Development Specialist and Learner Experience Designer with over 7 years of experience in L&D, Management Training, and eLearning development. I'm passionate about content design and interaction with people through learning. I've helped mid-sized and large businesses and organizations design and develop relevant and engaging learning solutions, including eLearning, virtual-led training, instructor-led training, mobile-first learning modules, and overall product training. I have also created learning solutions for different partners, from clients in the financial and technology sector to clients in the healthcare setting and ONGs. My experience, guidance, and actionable solutions will help shape your learning strategies. Let's connect!
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Instruction Manual
    Presentation Design
    Articulate Rise
    Elearning
    Training Materials
    Training Online LMS
    Training Design
    Training Presentation
    Content Development
    Facilitation
    Training
    Training & Development
    Leadership Development
    Instructional Design
    Leadership Training
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    Struggling with error-prone, inneficient or inconsistent processes? With over 4 years of experience in Quality and Continuous Improvement, I specialize in transforming processes through data-driven insights, leveraging Lean Six Sigma, Statistical Analysis, Power BI and more to streamline operations and enhance performance. Lets connect and make it happen!
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    Training & Development
    Data Visualization
    Data Management
    Microsoft SharePoint
    Excel Macros
    Microsoft Power BI
    Statistical Analysis
    Process Design
    Six Sigma
    Problem Solving
    Time Management
    Process Improvement
    Project Management
    Continuous Improvement
  • $16 hourly

    • 5.0/5
    • (1 job)
    I'm a Professional Nurse with a Critical Care Specialty; a Professional Customer service Representative (6+ Years) and a Law Virtual Assistant (1+ Years) with a vast knowledge of Immigration and Personal Injury. All my professional background makes me the best candidate for any position that requires multitasking abilities; fast learning and adaptability to ongoing changes; teamwork and a metric-oriented mindset.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Training & Development
    Immigration Law
    Personal Injury Law
    Virtual Assistance
    Email Communication
    Customer Experience
    Social Customer Service
    Customer Support
    Customer Service
    Online Chat Support
  • $25 hourly

    • 0.0/5
    • (2 jobs)
    Introduction I am 38 years old and from Nicaragua. I am a results-oriented business analyst with 7+ years of experience as a leader of cross-functional teams in developing, documenting, as well as delivering process innovations that help achieve organizational goals.  Highly self-motivated, disciplined, and organized engineer at heart, applying principles of engineering to everyday life activities. In the process of growing, I have learned to live a balanced life with continuous curiosity, a high level of awareness, a good sense of humor, and a great attitude toward life and how to form a better community around me. Any company that needs to rethink its processes and think about improvement, reach out, because I am in the process of improving too. Skills Summary If there is any inclination to do several projects at once, I can manage resources such as knowledge, time, and prioritization of tasks effectively. I enjoy thinking outside the box solutions in any service process in order to keep improving them. Training and teaching skills come naturally, especially when using tools like ERPs, CRM, or Google consoles. I am familiarized with new platforms for project and team management purposes such as Slack, Monday, ClickUp, and Basecamp.  I’ve had experience in several departments such as recruiting, marketing, sales, and daily operations bringing solutions that involve mapping an entire customer journey, starting from acquisition to follow-up and upselling, and creating simplified steps for different users to distribute tasks effectively and achieve goals.  Top Skills Customer journey mapping - Over 3+ years of experience co-creating internal processes  Email marketing follow-up campaigns - Over 4+ years of experience co-proofreading and evaluating email marketing campaigns and follow-ups Data entry, Lead qualification, nurture, and management - Over 6+ years managing Zoho CRM Google Drive and Apps - Over 6+ years of managing documents to support processes  Outbound sales calling - Over 7+ years of outbound calling, follow-up calls, and re-writing scripts Forms creations - Over 5+ of capturing information through buildings of forms Recruiting - Over 5+ years of recruiting, interviewing, and selecting personnel  Work Experience Operations manager - Real Estate industry Accountability manager - Real Estate industry Inside Sales - Real Estate industry + Call center industry Team leader - Real Estate industry Customer service coordinator - Real Estate industry + Call center industry Office coordinator - Real Estate industry Marketing Coordinator - Real Estate industry B2B Business developer - Separation Technology Products, Waste Management Tasks experienced - Operations and customer service Improved overall performance, productivity, efficiency, and profitability through the implementation of an ERP, business SAP. October 2019-October 2020. Maintained a safe and healthy work environment by establishing, following and enforcing standards and procedures reducing turnover by 50% in a period of 4 years. Developed and reviewed all operational performance trackers of all departments maintaining a regular 1:1 meeting promoting personal and team accountability resulting in reducing the time of response from days to immediate or 24-hour resolutions. Developed framework and trackers of the property management department activities and job-crafted roles to serve clients’ time of response better. Converted a clustered amount of activities into specific role shaping for better understanding and profiling of roles: Inside sales, listing coordinator, marketing, and property management administration. I trained and supervised the team at the front desk, quality control, and customer service. Tasks experienced - Sales Sales Results! Consistently exceeded 150 cold calls a month and 750 follow up- emails a month, earning recognition as the top salesperson based on the previous year’s data. Throughout a year I met 75% of the goals expected with a history of exceeding employer expectations across the previous performance. Enjoyed talking to people and establishing a long-term, loyal customer base. Kept detailed account records of every lead and contact through the CRM Zoho. Responded to all customer inquiries in a timely manner giving the client support during all stages of a sale or rental. Developed strategies and email campaigns to grow the customer base. Utilize a consultative selling approach on all calls to set up appointments face to face Tech Skills CRM Software - Zoho, Salesforce Email marketing platform - Mailchimp Google Suite Project management software - Monday English Proficiency Speaking: 5/5 I can have a conversation regarding a large number of subjects. Writing: 4/5 Counting on autocorrect, Grammarly, or google search to spell some words. Translating (to/from Spanish): 4/5 Advanced. My English test scores: EF SET 70/100 C1 Advanced
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Email Marketing
    Training & Development
    Organizational Plan
    Management Consulting
    Marketing Strategy
    Sales
    Coaching
    Strategy
    Outbound Sales
    Customer Relationship Management
    Administrate
    Customer Service
    Cold Calling
    Business Coaching
  • $8 hourly

    • 5.0/5
    • (1 job)
    PROFESSIONAL PROFILE I Graduated with a degree in Tourism management and development from Universidad Centroamericana (UCA). Highly versed and up to date with material creation, how to deliver feedback and project management. Having worked in college projects about people organization and investigation research. Also attended and received Congresses and seminars like: "Del marketing tradicional al marketing emocional, mitos y realidades"- Profesor Eduardo Parra López PhD., junio 2019. "Estrategias innovadoras en la promoción y comercialización turística de Nicaragua"- Lic. Arlen Liseth Duarte, agosto 2019. "Feria de idiomas"- UCA, 2016 y 2017. "Discapacidades en el entorno laboral" - Concentrix, (COE) 2022 Developed several projects within (Sales) and (Customer Service) LOB to boost up performance and deliver excellent results after each one of them. * Soft skills * Sales strategy * Multitasking * Time management
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    Leadership Skills
    Project Management
    Strategy
    Quality Assurance
    Call Center Management
    Data Analysis
    Customer Experience Research
    Analytical Presentation
    BPO Call Center
    Training & Development
    Customer Experience
    Outbound Sales
    Sales
    Customer Service
  • $10 hourly

    • 0.0/5
    • (1 job)
    Young professional characterized as someone dedicated to generate changes in my social and work environment, with a positive attitude and always determined to achieve my goals, proactive and fond of teamwork. Possessing oral and written expression skills in English and Spanish, and with a lot of charisma to always create a positive environment.
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    Tutoring
    Grant Application
    Training & Development
    Support Services Unlimited Dashboard
    Quality Assurance
    Customer Service
    Language Instruction
    Linguistics
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Hello, I'm Debora a Business Administration Professional with experience in remote operational admin support specialized in Visual Design and Corporate Education, included Senior Management support for Client Services and creation of visual solutions for learning content in different platforms such as Microsoft Office, Adobe Creative Cloud and Learning Management Systems. Proficient working concurrently with multiple initiatives, handling client relations, organizing meetings, calendars, follow-ups and team members. Administrative Support - Client Services - Corporate Training Content
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    Administrative Support
    Virtual Assistance
    Training Materials
    Training Online LMS
    Training & Development
    Presentation Slide
    Presentation Design
    Client Management
    Design Concept
    Design Thinking
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I’m a friendly person who enjoys teaching and adapting quickly to new environments. With a passion for training people in English, I spent nearly two years helping individuals improve their communication skills. I focused on enhancing their ability to organize and present their ideas effectively, all while working independently and using my days off to dedicate to this work. In my most recent role as a Trainer (Learning Specialist), I collaborated with the management department to support associates in maintaining high performance. My responsibilities included improving their skills, refining their customer service abilities, and guiding new trainees through the onboarding process.
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    Payment Processing
    Medical Records
    People Management
    Interpersonal Skills
    Communication Etiquette
    Coaching
    Customer Service
    Customer Experience
    Communication Skills
    Training & Development
    Teaching
    Active Listening
    Problem Solving
    Phone Support
    Inbound Inquiry
  • $9 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE My skills in retail, sales, and retention have enabled me to take on leadership roles that drive team growth and success. Currently completing my major in Industrial Engineering, I apply my academic knowledge to enhance various processes. As an Account Specialist, I improved my team's product knowledge, leading to better quality results. As a Quality Analyst and Trainer, I ensured our guidelines met customer and company needs, boosting productivity, customer satisfaction, and onboarding experiences, contributing to overall organizational success.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Customer Retention Strategy
    Spanish
    English
    Microsoft Excel
    Communication Skills
    Team Management
    Problem Solving
    Training & Development
    Task Coordination
    Quality Assurance
    Sales Call
    Customer Service
  • $12 hourly

    • 0.0/5
    • (1 job)
    My journey can start as a customer service representative or Virtual assistant aligning myself to organizational goals and client expectations.. I’m a passionate training and development professional with a strong background in customer service and technical support. Over the years, I have dedicated myself to empowering individuals and teams to reach their full potential through effective training and mentorship. I am deeply committed to creating a culture of continuous learning and development. I believe that investing in people is the key to driving organizational success, and I am excited to contribute my expertise to help teams grow and succeed.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Virtual Assistance
    Customer Care
    Motivational Speaking
    Problem Solving
    Phone Communication
    Technical Support
    Supervision
    Organizational Development
    Recruiting
    Leadership Training
    Leadership Coaching
    Leadership Skills
    Training & Development
    Management Skills
    Customer Service
  • $13 hourly

    • 5.0/5
    • (5 jobs)
    As an experienced Senior Executive Administrative Assistant with a solid track record of supporting Chief Executive Officers across various industries, I bring over a decade of diverse experience to the table. From efficiently managing key responsibilities in the executive office to providing comprehensive support to CEO's businesses, my focus is on optimizing productivity and operational efficiency. My ability to coordinate communications, manage calendars, and facilitate meetings has been instrumental at every step of my career. My experience spans from supporting nonprofit organizations to consulting on one-time projects, where I've led initiatives to enhance operational efficiency and performance through strategic knowledge management, communication optimization, and process refinement. Additionally, my background includes freelance work, supporting CEOs in managing import-export operations and implementing strategic initiatives to optimize supply chain efficiency. Throughout my career, I've demonstrated leadership skills, adaptability, and a commitment to excellence. I am also a tech-savvy individual who enjoys learning new technologies. My ability to quickly grasp and adapt to new tools and systems allows me to stay ahead in a rapidly evolving digital landscape.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Program Management
    Process Improvement
    Adobe Illustrator
    Staff Recruitment & Management
    Employee Onboarding
    Executive Support
    Time Management
    Training & Development
    Multitasking
    Administrative Support
    Microsoft Office
    Canva
    WordPress
    Scheduling
    Data Entry
  • $13 hourly

    • 4.0/5
    • (1 job)
    Work for different sales campaigns. Customer service trainer. Develop new ways to offer different products according to customers needs. Photographer. Management of different blogs and social media sites.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Training & Development
    Professional Training
    Leadership Development
    Leadership Coaching
    Customer Service
    Writing
    Sales Leadership
    Sales Strategy
    Recruiting
    Photography
    Social Media Management
  • $7 hourly

    • 4.0/5
    • (1 job)
    Dynamic and empathetic professional with experience in customer service and developing and facilitating engaging training materials. Specializes in delivering exceptional customer experiences, resolving complex issues, and adapting educational content to meet diverse needs. Adept at enhancing team efficiency, and fostering a positive learning environment. Passionate about leveraging interpersonal and analytical skills to drive customer satisfaction and promote continuous learning. Eager to contribute to a forward-thinking team where customer success and innovative education strategies are prioritized.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Leadership Training
    Training & Development
    Facilitation
    Training Materials
    Order Fulfillment
    Email Communication
    Interpersonal Skills
    Product Knowledge
    Customer Support
    Customer Service Training
    Email Support
    Order Tracking
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE I have worked in many companies throughout my life. Since I was little, my father showed me the importance of learning many skills and that is why I always decided to be open mind to different job opportunities. I have ventured into many different jobs of various types, obtaining knowledge that helps me perform better in everything in my every day.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Content Analysis
    Training & Development
    Team Management
    Business Process Outsourcing
    Technical Support
    Customer Service
    Translation
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