Hire the best Training & Development Professionals in Cebu City, PH

Check out Training & Development Professionals in Cebu City, PH with the skills you need for your next job.
  • $5 hourly
    I have an experience as a Learning Specialist in the BPO Industry for about 5 years. I have experience in creating Training Materials and Training Needs Analysis.
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    Customer Service
    Training & Development
    Training Needs Analysis
    Microsoft Word
    Server
    Microsoft PowerPoint
    Bookkeeping
    Training Presentation
    Training Materials
    Proofreading
    Content Development
    Video Design
    Training Design
    Typing
    Canva
  • $6 hourly
    ADMIN AND EXECUTIVE VIRTUAL ASSISTANT: Used Monday, Asana, and Slack for project management. Calendly and Google Calendar are used to set up scheduling and appointment settings. Outlook, Gmail, and Google Texts for client interfacing and other communication handling. LastPass, Appointmentlet, Gmail, Google Calendar, and Google Suites Apps for other tasks. Also did research and any tasks per the client's requests; I did Bank Statement Reconciliations using Quickbooks and updating CRMs. LINKEDIN AND EMAIL MARKETING VA: LinkedIn cold outreach messages are sent using automated campaigns using Expandi software. Lead generation carried out using Sales Navigator. We scraped leads and verified email domains. Cold Email Outreach with QuickMail and Instantly. Create message sequencing for email marketing campaigns. Keep track of key performance indicators (KPIs) for healthy campaign performance and domain health scores. I replied, followed up, and fostered leads. SCRIPTWRITER AND VOICE-OVER VA: Scriptwriter and voiceover artist for a YouTube channel. Content production with Asana for Project Management. Used ChatGPT, QuillBot, Google Drive, and other Google Suites applications. I also use Audacity for voice recording and editing. SOCIAL MEDIA VIRTUAL ASSISTANT: Content Calendar Creation, Facebook and Instagram management through the META business suite, Researching for trends and virals. Canva and Capcut for video editing and other content creation. ChatGPT and other relevant software. Handle posting, commenting, and messaging. DATA ENTRY VA: Jobber and Engagebay. Other familiar Software and tools (Open to learning new ones): PR Pitches, Slack, Rephonic, Clearout, Audacity, MailChimp P.S. I am open to learning new software and CRMs. Looking forward to hearing from you! Skills: Customer Service Communication; Organizational, Writing, and Documenting Skills; Leadership Skills; Priority Management Skills; Active Listening and Flexibility.
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    Scheduling
    Email Copywriting
    Email Marketing
    Appointment Setting
    Active Listening
    Leadership Skills
    Spreadsheet Skills
    Management Skills
    Communication Skills
    Journalism Writing
    Training & Development
    Filing
    Time Management
    Microsoft Excel
    Data Entry
  • $50 hourly
    Certainly! Here are five key responsibilities of a Human Resource (HR) and Training Officer: •Recruitment and Staffing: Oversee the hiring process, including job postings, interviewing candidates, and selecting new employees. This involves understanding the company's staffing needs and ensuring that the recruitment process is efficient and effective. •Employee Training and Development: Design and implement training programs to enhance employee skills and knowledge. This includes onboarding new hires, conducting professional development workshops, and creating opportunities for career advancement. •Performance Management: Manage employee performance evaluations, set performance goals, and provide feedback. This also involves addressing performance issues and developing strategies for improving employee productivity. •Employee Relations: Act as a liaison between employees and management to resolve conflicts, address grievances, and ensure a positive work environment. This includes handling disciplinary actions and fostering a culture of open communication. •Compliance and Policy Management: Ensure that the organization adheres to labor laws and regulations. Develop and enforce HR policies and procedures to maintain legal compliance and support organizational goals.
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    Workshop Facilitation
    Training & Development
    Human Resources
  • $10 hourly
    Provides Customer Service Management services, Training and Development, Data Management and Virtual Assistant jobs.
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    Employee Onboarding
    Customer Service
    Training Online LMS
    Training
    Training Presentation
    Employee Training
    Leadership Training
    Training & Development
    Training Design
  • $7 hourly
    Hire me! I am working as customer service representative for almost 4 years and a QuickBooks expert and Trainer as well. I have thorough knowledge in terms of data entry, bookkeeping and bank reconciliation using QuickBooks Desktop and a soft skill touch base in QuickBooks Online fortunately, I'm willing to maximize my resources in order for me to help your business prosper around the world. I always work with enthusiasm and put dedication and passion in my designated task.
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    Human Resources
    Training & Development
    Customer Service Chatbot
    Technical Support
    Accounting Basics
    Intuit QuickBooks
    BPO Call Center
    HR & Business Services
  • $8 hourly
    🔍 QA | Customer Support | Data Entry 👩‍💻 🌐 Leveraging years of expertise in Quality Assurance and Customer Support, coupled with a solid background in Data Entry. 🛠️ Skills: • Audit Phone, Chat, and Email Transactions • Review Operational Workflows • Customer Experience Enhancement • Customer Onboarding • Technical Troubleshooting • Agent Feedback and Coaching • Data Analysis • Data Entry and Admin Tasks • Proficient in Google & Microsoft Workspace, Salesforce, Falcon, Jira, Slack, Canva. 💼 Previous Experience: • QA Analyst and Customer Feedback Analyst at Google Hardware Care • Technical Support Analyst/Help Desk at Time Warner Cable • Quality Assurance and Account Support at Trackstreet 🔗 Let's collaborate to ensure top-notch quality and customer satisfaction! 💬
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    Google Docs
    Product Knowledge
    Salesforce
    Communication Etiquette
    Training & Development
    Feedback & Satisfaction Survey
    Survey Data Analysis
    Customer Onboarding
    Data Entry
    Project Management
    Technical Support
    Customer Service
    Quality Assurance
  • $25 hourly
    I am an IT Support Professional with well-built background in IT Support, Microsoft 365 Administration, Power Platform, Cloud Computing Solutions e.g., Azure, AWS, IBM, etc., Information Security, and Remote Desktop Support. I am self-driven and passionate about technology who loves solving problems. Do you need help in any of the above mentioned? I accept your challenge – l t’s get into conversation! I have almost a decade of experience in IT Support – a product and serviced multi-international companies such as Microsoft, Best Buy & Geek Squad; supporting thousands of end users in the US who experience technical issues daily. I also have great interpersonal skills which differentiates me from other professionals of the same caliber. I also have solid foundation and experience in Project Management, Training & Development, Quality/Risk Management, Service Management, Process Management with certifications indicated below and in my profile. Some core skills include but not limited to: Leadership | Project Management | Process Management | Service Management | Risk Management | Critical Thinking ============================ Systems I am an expert with: # Microsoft Office 365 # Microsoft Azure # Lean Six Sigma Tools # Amazon Web Services (AWS) # Windows Server2019 # LogMeIn Rescue, Team Viewer and remote support # Monday.com ============================ Certifications: Lean Six Sigma Yellow Belt Lean Six Sigma Green Belt ITIL 4 Foundation MS-900: Microsoft 365 Fundamentals MS-500: Microsoft Security Administration - In progress AZ-900: Azure Fundamentals SC-900: Microsoft Security, Compliance, and Identity Fundamentals MS-700: Managing Microsoft Teams - In progress Agile Trained Professional Scrum Trained Professional ============================ CRM: Monday.com I am based in GMT+8, however I have a flexible working schedule.
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    Office 365
    Project Management
    Continuous Improvement
    Presentations
    Management Skills
    Six Sigma
    Project Risk Management
    Cloud Computing
    Office Administration
    IT Service Management
    Project Delivery
    Microsoft Teams
    Training & Development
    Agile Project Management
    Microsoft Excel
  • $8 hourly
    I have honed my project management skills, professional ethics, technicality, people management skills, written & verbal communication, and a lot more leadership skills in my experience as an HR generalist for a total of 4 years, which helped me progress as a professional and as a human being. As a generalist, my role covered the five (5) facets of HR: Recruitment, Training & Development, Employee Relations, Compensation & Benefits, and Organizational Development; even bridging with finance and operations departments. I started focusing on Recruitment more or less than 14 months ago, but even then, I have learned so much about the modern strategies of target recruiting which gave me an in-depth idea of Marketing, Analysis, and even Programming. Understanding the market from a closer perspective gave me a bigger one about Human resources. It is indeed a blessing and curse when you learn a lot of things at once, but I will forever be grateful and enthralled working on generalist roles, especially with equally knowledge-hungry professionals— even the old saying goes, "a jack of all trades is a master of none, but oftentimes better than a master of one" If you like working with people who are constantly learning and uplifting other people, we'd pretty much get along. I must warn you tho, the humor is satire.
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    Academic Research
    Staff Recruitment & Management
    Human Resource Management
    Leadership Training
    Research & Development
    Organizational Development
    Payroll Accounting
    Training
    IT Recruiting
    Employee Training
    HR & Business Services
    Training & Development
    Training Needs Analysis
    Training Design
  • $5 hourly
    I am an experienced Learning and Development Professional for 12 years. Presently taking Career Advisor post in our company. I’ll be a great help when you need someone who does TNA and Training Delivery.
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    Customer Service
    Training & Development
    Supervised Learning
    Customer Service Training
  • $5 hourly
    An achievement-driven and results oriented individual with a passionate desire to work as an Human Resource Advocate, within the Company and a commitment to develop an advanced career in this field by developing abilities through the expansion of knowledge, education and personal development. Knowledgeable in recruitment, training and development.
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    Communications
    Interview Preparation
    Candidate Interviewing
    Candidate Sourcing
    Profile Creation
    Training & Development
    Training Needs Analysis
    InfinityQS ProFicient
    Training Plan
    Training Session
  • $20 hourly
    I have been in the field of Human Resources for 4+ years in construction industry responsible for end-to-end recruitment, training development, labor relations, 201 filing, policy formulation and implementation, and provides administrative support. With this experience I have found such fulfillment in human resources, providing support to my fellow co-workers and assisting them in ways that benefit them both personally and professionally. In addition of my experience, I am in my 7th month of my present work as Administrative Assistant in the Department of Education. I am responsible in liquidation of expenses, canvassing and purchasing school supplies and equipment, issuance of check and cash disbursement, and monthly budget management. Thus, communication and keen to details are important to me.
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    Clerical Skills
    Training Needs Analysis
    Training & Development
    Candidate Sourcing
    Product Sourcing
    Finance & Accounting
    Management Skills
    Internet Recruiting
    Staff Recruitment & Management
    Human Resource Management
    Human Resources
    HR & Business Services
    Payroll Accounting
    Interpersonal Skills
  • $10 hourly
    Hello, Thank you for checking out my profile. Here is an overview of my skills and strengths. I have worked as a Customer Service Representative for over 8 years in two of the biggest banks in the U.S. Within those 8 years of experience, I got promoted to Trainer and handled multiple classes. I am well organized, efficient, and self-motivated which turns out to be the key to my success in learning quickly and then reaching for higher career growth. Highlighted skills and responsibilities (Customer Service Representative): • Provides excellent customer service. • Displays strong critical and analytical thinking skills. • Displays active listening and superior customer service skills for both internal and external customers. • Provides prompt, courteous, and accurate responses to customers. • Adhere to the work schedules. • Strong Writing and Communication skills. • Ability to think quickly and respond promptly. • Strong attention to detail and can multitask. • Expert in online navigation and basic troubleshooting. • Knowledge of CRM and other company tools to smoothly assist customers. • Ability to work with lesser supervision. Highlighted skills and responsibilities (Trainer): • Conducts pre-process and process training for new hires. • Conducts training classes, which include content about the Job, the company, and different line of business. • Evaluates their performances based on their competencies. • Listens to recorded calls daily for quality and development purposes. • Provides day-to-day mentorship for performance improvement. • Monitors daily performance and provides feedback and action plan for development. • Communicate with various organizations, and departments, including human resources, quality, and operations.
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    Customer Service
    Email Communication
    Communication Etiquette
    Data Entry
    Customer Support
    Administrative Support
    Training & Development
    Online Chat Support
    Email Support
    Phone Support
  • $10 hourly
    My name is John, and I have over 17 years of combined experience in the BPO industry and freelancing. I have been consistently recognized for my performance excellence and contribution to my clients' success. I am dedicated and competitive, and I have proven success in leadership roles. I have an excellent reputation for resolving problems and driving overall operational improvements. As a project manager, I have some experience with Google management tools and social media platforms. I am passionate about achieving results and exceeding expectations. I am confident in my ability to deliver quality work on time and on budget. I am looking for an opportunity to use my skills and experience to contribute to the success of your organization. I am confident that I can be a valuable asset to your team.
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    Business
    Technical Project Management
    Management Skills
    Product Development
    Employee Training
    Business Management
    Training & Development
    Microsoft Office
    Client Management
    Technical Support
    Office Design
    Training
    Research & Development
    Microsoft Project
    Project Management
  • $18 hourly
    I am a Digital Strategist with experience in handling digital marketing campaigns. I have set up, led, and executed campaigns for multinational brands - from recruitment, food, to streaming services. I believe in the power of marketing and creatives in changing lives.
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    Social Media Content
    Marketing Advertising
    Training & Development
    Training Design
    Technical Analysis
    Technical Copywriting
    Branding
    Logo Design
    Brand Management
    Brand Development
    Marketing
    Digital Marketing
    Digital Marketing Materials
    Digital Marketing Strategy
    Social Media Advertising
  • $15 hourly
    Dynamic Professional with Expertise in Business Development, Training & Quality, and Project Management Results-driven professional with a proven track record in business development, leading training and quality initiatives, and managing complex projects from inception to completion. Experienced in identifying growth opportunities, fostering strategic partnerships, and implementing innovative solutions that drive revenue and customer satisfaction. Adept at designing and delivering impactful training programs and maintaining quality standards to enhance team performance and service excellence. Skilled in leading cross-functional teams, managing multiple projects, and ensuring timely and successful delivery in fast-paced environments. A visionary leader with a passion for driving organizational success and a commitment to continuous improvement. Key Competencies: Training and Development ✔️ Developed and delivered comprehensive training programs resulting in improvement in employee performance. ✔️ Conduct regular training needs assessments and adjust programs accordingly to address evolving organizational needs. ✔️ Implement a new employee onboarding program, reducing the time required for new hires to reach full productivity. Quality Assurance ✔️ Establish and maintain internal quality control processes. ✔️ Conduct regular internal audits, leading to improved compliance with industry standards. ✔️ Collaborate with production teams to implement corrective actions, enhancing overall product quality. Customer Service ✔️ Achieve customer satisfaction rate through effective problem-solving and communication. Implement customer feedback initiatives, resulting in increasing positive customer reviews. ✔️ Act as a liaison between customers and internal departments to streamline issue resolution processes. Shopify Admin Support ✔️ Manage day-to-day operations of the Shopify platform, ensuring smooth functionality. ✔️ Optimize product listings and implement SEO strategies, leading to an increase in online visibility. ✔️ Collaborate with cross-functional teams to integrate new features and improve user experience.
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    Shopify
    Training & Development
    Administrative Support
    Quality Assurance
    Ecommerce
    Report
    Phone Communication
    Technical Support
    Customer Service
  • $6 hourly
    I'm a real estate broker/agent. Whether you are looking for a home to rent or buy, temporarily or for good or for retirement or investment, be it for commercial/business purposes or residential, let me help you.: -pre-selling projects of any property -Ready to move in units , condo, house & lot -lot only -processing of mortgage and documents Feel free to share your thoughts with me to better understand your needs in looking for a properties. Communication is much appreciated so let's keep in touch.
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    Real Estate
    Customer Care
    Administrative Support
    Sales & Marketing
    Training & Development
    Training
    Skills & Endorsements
    Soft Skills Training
    Social Media Advertising
    Social Media Account Setup
    Investment Research
  • $10 hourly
    Greetings! I'm Phillip Barriga, an adept Solar Project Manager in the renewable energy sector. From residential installations to various solar initiatives, I've successfully managed numerous projects, ensuring efficiency, sustainability, and cost-effectiveness at every turn. With a client-centric approach, technical expertise, and a knack for risk management, I prioritize transparent communication and exceed expectations. Let's collaborate to turn your solar vision into reality and make a positive impact together!
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    Back-End Development
    Software Testing
    Training & Development
    Subject-Matter Expertise
    Customer Service
    Technical Support
  • $6 hourly
    Experienced Virtual Assistant proficient in various roles and skills. I have worked with International clients, providing excellent Customer Service, Lead Generation, and Designing using Figma, Canva, and Microsoft Tools. Fluent in Filipino and English, with a typing speed of >44WPM. Familiar with tools such as Seamless AI, Octoparse, Slack, and Zoom. Let's work together for success.
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    Apollo.io
    Google Calendar
    ZoiPer
    Dialpad
    Slack
    Zoom Video Conferencing
    Canva
    Figma
    Training & Development
    Customer Service
    B2B Lead Generation
    Lead Generation
    Virtual Assistance
  • $6 hourly
    SUMMARY Completed and passed the Basic Non-life Insurance Course and Advance Motor car Underwriting Seminar of the Insurance Institute of Asia Pacific (IIAP) with accreditation. Attended other seminars in non-life insurance fields. Gained experience and skills in the Business Process Outsourcing industry as a representative, communications trainer, and Account Manager.
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    Customer Service Training
    Training & Development
    Training
    Account Management
  • $5 hourly
    I'm a Trainer who helps new Agents/Experts learn how to assist their customers with accounting issues. As I embark on this new journey, I hope to meet and work with clients who value the relationship between employer and employee.  Hard-working, motivated, reliable and dedicated  Let's communicate for better understanding  Computer literate  MS Office(word, excel, PowerPoint) literate
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    Payroll Reconciliation
    Payroll Accounting
    Bookkeeping
    Training & Development
    Customer Service
    Accounting
    Meeting Scheduling
    Appointment Setting
    Prototyping
    Microsoft Excel
  • $20 hourly
    Highly accomplished, creative, and resourceful training professional with a passion for igniting growth and transformation through impactful learning experiences. I excel in designing and delivering world-class training programs that seamlessly blend my expertise in stakeholder management, cultural adaptability, data-driven insights, and a natural ability to engage diverse audiences. My credentials include a proven track record of success in: Crafting and delivering impactful training for Fortune 500 companies Facilitating learning in multicultural settings Navigating organizational change and growth initiatives Embracing the power of AI to enhance learning experiences I am an AI enthusiast, constantly exploring ways to leverage technology to personalize and optimize training delivery. I believe in the transformative power of data to inform and refine learning strategies, ensuring that every program is tailored to achieve measurable results. Whether you seek to: Empower your workforce with new skills Align training with strategic goals Foster a culture of continuous learning Embrace innovation and navigate change I am committed to partnering with you to create and deliver exceptional training experiences that drive business impact and unlock the full potential of your people. Let's connect and ignite a passion for learning!
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    Career Coaching
    Coaching Session
    Coaching
    Employee Onboarding
    Teaching
    Team Facilitation
    Workshop Facilitation
    Facilitation
    Training Presentation
    Training Design
    Training & Development
    Transfer Learning
    Microlearning
    Learning Theory
    Training
  • $5 hourly
    I am a travel specialist experienced in handling multiple Global Distribution Systems (GDS) and is currently a corporate trainer handling NORAM and APAC regions. Whether you're trying to travel leisurely, business related round-the world, or do admin tasks in Microsoft, I can help. • Knows Sabre, Amadeus, and SPRK • Have a background of OTA's for flights, hotels, car, rail, limo, cruise, and activities. • Have experienced communication systems like Slack, MS Teams, Salesforce, Workday and other business related. • Handle admin tasks using multiple Microsoft apps. • Full project management from start to finish. • Regular communication is important to me, so let’s keep in touch.
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    Microsoft Teams
    Workday
    Slack
    Salesforce Lightning
    Virtual Assistance
    Travel Itinerary
    Travel
    Training & Development
    Sabre
    Amadeus CRS
    Administrative Support
    Travel Planning
    Customer Service
    Leisure Travel
    Business Travel
  • $8 hourly
    I am an experienced Customer Service Representative and a General Virtual Assistant with a Medical Credentialing Specialist experience with a robust background in email, voice, and basic technical support. My expertise extends to being a skilled Academic Language Trainer, demonstrating strong verbal and written English communication abilities. I am proficient in MS Word, MS Excel, and MS PowerPoint, with a typing speed of 40-55 wpm. Known for my ability to manage multiple tasks efficiently and meet deadlines, I excel in both independent and supervised roles. My exemplary moral character, friendly demeanor, and quick adaptability to new information and subjects enhance my ability to contribute effectively in various professional settings.
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    Training & Development
    Teaching English as a Foreign Language Certification
    Teaching English
    General Office Skills
    Data Entry
    Virtual Assistance
    Documentation
    Email
    Email Communication
    Customer Support
    Email Support
    Medical Records
    Medical Transcription
    Audio Transcription
    General Transcription
  • $6 hourly
    I have dedicated 12+ years of my career in one of the top megabanks in the US, providing excellent service to both internal and external customers. I have honed my skills in English corporate communication, leadership & team management, organizing events, targeted interviewing, facilitating, and data analysis. While spending my time in the organization, I was able to take part in agenda that pushed work-life balance, diversity, equity & inclusion, and retention, for which I have received company recognition.
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    Employee Engagement
    Performance Management
    Training & Development
    Customer Service
    People Management
    Virtual Assistance
    Data Entry
    General Transcription
  • $5 hourly
    ABOUT ME I have 5 years of experience teaching in public school up until now. I'm currently looking for a full-time or part-time position. I'm excited to share my knowledge and expertise in the field. I'm willing to learn, relearn and share my ideas, skills and attitude towards achieving personal and professional growth.
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    Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
    Training & Development
    Data Entry
    Customer Care
  • $8 hourly
    I am an organized, efficient and hard working person, and am willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives.
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    Email Management
    Calendar Management
    Supply Chain & Logistics
    Purchase Orders
    Order Management
    Order Entry
    Order Processing
    Training & Development
    Customer Service
    Customer Care
    General Transcription
    Market Research
    Data Entry
    Company Research
    Virtual Assistance
  • $15 hourly
    I have been an Instructional Designer for eight years and have 14 years of working experience in the BPO industry. I am also a Six Sigma Green Belt Certified, where I learned continuous quality improvement. My services include creating and developing (writing, scripting, and storyboarding) training materials such as: 1. Technical and Operations Manual 2. Facilitator and User Guide, Reference Guide 3. E-Learning Modules 4. Workbook My tools: 1. MS Word, Excel, PowerPoint 2. Articulate Storyline 3 and Rise 360 Other experiences: 1. Quality Analyst 2. Team Supervisor/Team Leader 3. Technical, Product, and Communications Trainer My goal is to administer, develop, and synthesize learning materials according to the needs of my clients and exceed their expectations. Creative. Resourceful. Efficient. If your business or company needs an experienced Instructional Designer or Technical Writer, I can help you. That said, I would be happy to schedule a meeting with you to cover all the agenda and share my insights with you.
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    Product Research
    Customer Support
    Copywriting
    Email Support
    Editing & Proofreading
    Training & Development
    Data Entry
    Product Knowledge
    Quality Assurance
    Instruction Manual
    Communication Etiquette
    Instructional Design
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