Hire the best Training & Development Professionals in Cebu City, PH

Check out Training & Development Professionals in Cebu City, PH with the skills you need for your next job.
  • $5 hourly
    Most of my career is spent on being part of the Training and Development team. When I was with Training full time, I learned and enjoyed a lot. Most of of the wisdom, techniques, and expertise I currently practice is because of my training background. I still do training in my current role. I have experience in leading the Quality Team for a Technology Company servicing a top airline account. We focus on reduction of Quality defects and defect analysis. Our usual activities involve auditing, coaching and feedback, data analysis, dashboard reporting and analysis, Quality review, coordination with training and operations, calibrations, and client meetings. I am a fast learner and I have keen attention to detail. I am very excited to start my freelancing job.
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    Communication Etiquette
    Training & Development
    Customer Support
    Quality Assurance
    Interpersonal Skills
    Data Entry
    Order Tracking
    Email Support
  • $15 hourly
    I have an experience as a Learning Specialist in the BPO Industry for about 5 years. I have experience in creating Training Materials and Training Needs Analysis.
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    Customer Service
    Video Design
    Microsoft Word
    Microsoft PowerPoint
    Server
    Training Presentation
    Training Needs Analysis
    Training Design
    Training Materials
    Training & Development
    Bookkeeping
    Proofreading
    Content Development
    Canva
    Typing
  • $6 hourly
    LinkedIn Outreach Campaigns using Sales Navigator and Expandi; Cold Email Outreach using QuickMail and Instantly; Scriptwriting for YouTube Channel using Asana, ChatGPT, Google Drive, and other Google Suites Apps; Executive Assistant using Calendly, Gmail, Google Calendar, and Google Suites Apps; Social Media VA using META, Canva and Capcut. Other familiar Software and tools (Open to learning new ones): PR Pitches, Slack, Rephonic, Clearout, Audacity, MailChimp Skills: Customer Service Communication; Organizational, Writing, and Documenting Skills; Leadership Skills; Priority Management Skills; Active Listening and Flexibility.
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    Email Copywriting
    Email Marketing
    Appointment Setting
    Microsoft Excel
    Active Listening
    Leadership Skills
    Spreadsheet Skills
    Management Skills
    Communication Skills
    Journalism Writing
    Training & Development
    Filing
    Time Management
    Data Entry
  • $6 hourly
    Experienced human resources are a professional seeking an opportunity to advance my career within a growing and employee-focused organization. Innovative, forward-thinking experience in the areas of recruitment, employee relations, compensation and benefits, admin works, training, and development. Success in developing and executing new hire orientations, and maintaining employee databases. Dedicated and motivated to join a reputable, growth-oriented company as a human resource.
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    Training & Development
    Employee Relations
    Team Building
    Strategic Planning
    Recruiting
    Candidate Interviewing
  • $25 hourly
    I am an IT Support Professional with well-built background in IT Support, Microsoft 365 Administration, Power Platform, Cloud Computing Solutions e.g., Azure, AWS, IBM, etc., Information Security, and Remote Desktop Support. I am self-driven and passionate about technology who loves solving problems. Do you need help in any of the above mentioned? I accept your challenge – l t’s get into conversation! I have almost a decade of experience in IT Support – a product and serviced multi-international companies such as Microsoft, Best Buy & Geek Squad; supporting thousands of end users in the US who experience technical issues daily. I also have great interpersonal skills which differentiates me from other professionals of the same caliber. I also have solid foundation and experience in Project Management, Training & Development, Quality/Risk Management, Service Management, Process Management with certifications indicated below and in my profile. Some core skills include but not limited to: Leadership | Project Management | Process Management | Service Management | Risk Management | Critical Thinking ============================ Systems I am an expert with: # Microsoft Office 365 # Microsoft Azure # Lean Six Sigma Tools # Amazon Web Services (AWS) # Windows Server2019 # LogMeIn Rescue, Team Viewer and remote support # Monday.com ============================ Certifications: Lean Six Sigma Yellow Belt Lean Six Sigma Green Belt ITIL 4 Foundation MS-900: Microsoft 365 Fundamentals MS-500: Microsoft Security Administration - In progress AZ-900: Azure Fundamentals SC-900: Microsoft Security, Compliance, and Identity Fundamentals MS-700: Managing Microsoft Teams - In progress Agile Trained Professional Scrum Trained Professional ============================ CRM: Monday.com I am based in GMT+8, however I have a flexible working schedule.
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    Office 365
    Project Management
    Continuous Improvement
    Presentations
    Management Skills
    Six Sigma
    Project Risk Management
    Cloud Computing
    Office Administration
    IT Service Management
    Project Delivery
    Microsoft Teams
    Training & Development
    Agile Project Management
    Microsoft Excel
  • $8 hourly
    I have honed my project management skills, professional ethics, technicality, people management skills, written & verbal communication, and a lot more leadership skills in my experience as an HR generalist for a total of 2 years, which helped me progress as a professional and as a human being. As a generalist, my role covered the five (5) facets of HR: Recruitment, Training & Development, Employee Relations, Compensation & Benefits, and Organizational Development; even bridging with finance and operations departments. I started focusing on Recruitment more or less than 14 months ago, but even then, I have learned so much about the modern strategies of target recruiting which gave me an in-depth idea of Marketing, Analysis, and even Programming. Understanding the market from a closer perspective gave me a bigger one about Human resources. It is indeed a blessing and curse when you learn a lot of things at once, but I will forever be grateful and enthralled working on generalist roles, especially with equally knowledge-hungry professionals— even the old saying goes, "a jack of all trades is a master of none, but oftentimes better than a master of one" If you like working with people who are constantly learning and uplifting other people, we'd pretty much get along. I must warn you tho, the humor is satire.
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    Academic Research
    Staff Recruitment & Management
    Human Resource Management
    Leadership Training
    Research & Development
    Organizational Development
    Payroll Accounting
    Training
    IT Recruiting
    Employee Training
    HR & Business Services
    Training & Development
    Training Needs Analysis
    Training Design
  • $12 hourly
    I am a results-driven and people-focused professional with over 16 years of experience in customer care, sales, finance and technical support for a telecommunications company. My dedication to my work allows me to achieve high customer service satisfaction rankings and awarded as a consistent top team leader/operations manager in operations. Assumed various roles not just focused on customer service but handling direct reports by improving performance related concerns, develop an action plan for improvement and implementing corrective actions.
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    Online Chat Support
    Customer Experience
    Leadership Development
    Leadership Coaching
    Leadership Skills
    Customer Engagement
    Customer Satisfaction
    Performance Management
    Training & Development
    Team Management
    Coaching
  • $10 hourly
    Kathleen is an Executive Assistant with an interest in Content Marketing and Business development strategy, and passionate about product perception, marketing, and business and believes in the art of visual organization. During her last semester in the University, Kathleen participated and won the International Moot Court Competition held in Florida. Kathleen currently lives in the Philippines pursuing freelance opportunities and spending time developing her passion and hobby for Interior designing. If you’d like to get in touch with Kath: Email: kathleenmariemomana@gmail.com
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    Video Ad Campaign
    Legal Case Management Software
    Data Analysis
    Presentation Design
    Teaching English
    PR Team Hiring
    Training & Development
    Spreadsheet Skills
    Writing
    Lead Management
    Communication Strategy
    Virtual Assistance
    Business Development
    Content Writing
    Project Management
  • $5 hourly
    I am an experienced Learning and Development Professional for 12 years. Presently taking Career Advisor post in our company. I’ll be a great help when you need someone who does TNA and Training Delivery.
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    Customer Service
    Training & Development
    Supervised Learning
    Customer Service Training
  • $5 hourly
    An achievement-driven and results oriented individual with a passionate desire to work as an Human Resource Advocate, within the Company and a commitment to develop an advanced career in this field by developing abilities through the expansion of knowledge, education and personal development. Knowledgeable in recruitment, training and development.
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    Communications
    Interview Preparation
    Candidate Interviewing
    Candidate Sourcing
    Profile Creation
    Training & Development
    Training Needs Analysis
    InfinityQS ProFicient
    Training Plan
    Training Session
  • $20 hourly
    I have been in the field of Human Resources for 4+ years in construction industry responsible for end-to-end recruitment, training development, labor relations, 201 filing, policy formulation and implementation, and provides administrative support. With this experience I have found such fulfillment in human resources, providing support to my fellow co-workers and assisting them in ways that benefit them both personally and professionally. In addition of my experience, I am in my 7th month of my present work as Administrative Assistant in the Department of Education. I am responsible in liquidation of expenses, canvassing and purchasing school supplies and equipment, issuance of check and cash disbursement, and monthly budget management. Thus, communication and keen to details are important to me.
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    Payroll Accounting
    Clerical Skills
    Interpersonal Skills
    Training Needs Analysis
    Training & Development
    Candidate Sourcing
    Product Sourcing
    Finance & Accounting
    Management Skills
    Internet Recruiting
    Staff Recruitment & Management
    Human Resource Management
    Human Resources
    HR & Business Services
  • $10 hourly
    Hello, Thank you for checking out my profile. Here is an overview of my skills and strengths. I have worked as a Customer Service Representative for over 8 years in two of the biggest banks in the U.S. Within those 8 years of experience, I got promoted to Trainer and handled multiple classes. I am well organized, efficient, and self-motivated which turns out to be the key to my success in learning quickly and then reaching for higher career growth. Highlighted skills and responsibilities (Customer Service Representative): • Provides excellent customer service. • Displays strong critical and analytical thinking skills. • Displays active listening and superior customer service skills for both internal and external customers. • Provides prompt, courteous, and accurate responses to customers. • Adhere to the work schedules. • Strong Writing and Communication skills. • Ability to think quickly and respond promptly. • Strong attention to detail and can multitask. • Expert in online navigation and basic troubleshooting. • Knowledge of CRM and other company tools to smoothly assist customers. • Ability to work with lesser supervision. Highlighted skills and responsibilities (Trainer): • Conducts pre-process and process training for new hires. • Conducts training classes, which include content about the Job, the company, and different line of business. • Evaluates their performances based on their competencies. • Listens to recorded calls daily for quality and development purposes. • Provides day-to-day mentorship for performance improvement. • Monitors daily performance and provides feedback and action plan for development. • Communicate with various organizations, and departments, including human resources, quality, and operations.
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    Customer Service
    Email Communication
    Communication Etiquette
    Data Entry
    Customer Support
    Administrative Support
    Training & Development
    Online Chat Support
    Email Support
    Phone Support
  • $10 hourly
    My name is John, and I have over 17 years of combined experience in the BPO industry and freelancing. I have been consistently recognized for my performance excellence and contribution to my clients' success. I am dedicated and competitive, and I have proven success in leadership roles. I have an excellent reputation for resolving problems and driving overall operational improvements. As a project manager, I have some experience with Google management tools and social media platforms. I am passionate about achieving results and exceeding expectations. I am confident in my ability to deliver quality work on time and on budget. I am looking for an opportunity to use my skills and experience to contribute to the success of your organization. I am confident that I can be a valuable asset to your team.
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    Business
    Technical Project Management
    Management Skills
    Product Development
    Employee Training
    Business Management
    Training & Development
    Microsoft Office
    Client Management
    Technical Support
    Office Design
    Training
    Research & Development
    Microsoft Project
    Project Management
  • $14 hourly
    I am an experienced medical assistant, may it be virtually or in the field. I have provided assistance to a company owner on the matters of business and even with personal needs. I also have trained a number of Virtual Assistants who wish to be part of this specific industry.
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    Medical Billing & Coding
    Training & Development
    Management Skills
    Receptionist Skills
    Virtual Assistance
  • $18 hourly
    I'm a highly motivated individual driven to find the gaps and innovate ways to serve customers' needs. I have experience ranging a wide spectrum of systems including Sales Representative, Technical Support, CSR, Financial Support Advisor, and as a Web Developer. I was a Corporate Sales Trainer of Fusion BPO Services.
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    Executive Support
    Training & Development
    Customer Satisfaction
    Customer Service
    Sales
    Technical Support
    Leadership Skills
  • $10 hourly
    I'm a training specialist for Learning Delivery focusing on communication skills training, employee upskill training, customer service training, curriculum development and employee development. I'm also experienced with using Microsoft Excel in data analysis. I am passionate about completing tasks that are handed to me and I make sure to deliver them excellently.
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    Call Center Management
    Training & Development
    Nonprofit Organization
    Supervised Learning
    Training Materials
  • $7 hourly
    A banker of 5 years who has a passion for continuous education and learning new things. Hardworking, dedicated, and committed. I graduated with a Bachelor's degree of Management Accounting in the University of San Jose- Recoletos as Magna Cum Laude. Immediately started work in a Commercial Bank as a Management Trainee. After 2 years I got my first promotion as a Branch Operations Officer. After 2 years, I moved to a Savings Bank where I got my second promotion and started my function as Service Head. I have a background in Bank Operations, KYC, Compliance, Reporting, Customer Service, as well as Sales and Marketing.
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    Training Materials
    Investment Portfolio Review
    Governance, Risk Management & Compliance
    Risk Management
    Risk Analysis
    Government Reporting Compliance
    Finance
    Compliance
    Know Your Customer
    Finance & Banking Chatbot
    Investment Banking
    Training & Development
    Customer Service Analytics
    Customer Service
    Sales & Marketing
  • $6 hourly
    Dedicated and results-driven professional with a background in the BPO industry, offering over 3 years of experience in training, leadership, and customer service. Known for consistently exceeding performance targets and improving team performance. Adept at developing training materials, leading training sessions, and ensuring high-quality customer support. Possesses strong project management skills, technical proficiency, and a commitment to delivering exceptional virtual assistance. Technical Skills - MS Office (Word, PPT, Excel) - Zendesk - MS Teams/Outlook - UJET - Canva Pro - Slack - Google Suite Core Competencies - Leadership and Team Management - Project Management - Customer Service Excellence - Training and Development - Technical Proficiency - Performance Improvement - Critical Thinking and AI Integration - Remote Work Experience - Data Entry and Research
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    Administrative Support
    Technical Project Management
    System Administration
    Product Development
    Employee Training
    Training & Development
  • $10 hourly
    I am a Store Based Trainor, I trained front of the house of any stations. I also conduct training development using through written examination, oral discussion and actual activities. I applying for Virtual Assistant, I can speak and communicate English ESL teacher Virtual Assistant Encoder Data entry Customer Service Representative
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    Front Desk
    Customer Service Analytics
    Training & Development
    Team Training
    Customer Service
    Communication Skills
  • $5 hourly
    To be able to work, experience, influence and grow holistically where my education, skills, capabilities and practical experience in different field can add more to an already established and successful busines industry in the country. Experienced for over 10 years while working in different industry handling and exposure not only in the field of Human Resources but also to other fields in Vessel Operation, Research & Development, Sales & Marketing, Purchasing, Motor Pool and Administration helps me grow professionally from the ranks. PROFESSIONAL SKILLS * High Critical Thinking Skills * Self-motivated and with great level of initiative * Effective in decision making, planning, organizing and execution * Proficient in team leadership * Flexible to different situations OTHER COMPETENCIES Human Resource * Recruitment, Selection, Placement and Separation * Compensation & Benefit Administration * Training & Development * Industrial & Employee Relations * Health & Safety Administration * Organizational & Performance Management OTHERS * Expert in Philippine Labor Law * Knowledgrable in Civil and Criminal Case documentation and proceedings * Formulation of Policies and Procedures
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    Marketing Management
    Payroll Accounting
    Human Resource Management
    Organizational Development
    Training & Development
    Business Consulting
    Lean Consulting
  • $6 hourly
    I’m a customer service representative experienced in communicating and handling calls. Whether you’re trying to contact someone, expects high volume of calls, Scheduled meetings and appointments, I can help. Knows HTML and Word, excel, Tech savvy Proficiency in doing the job Willing to communicate anytime.
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    Insurance Verification
    ChatGPT
    Chat & Messaging Software
    Call Scheduling
    BPO Call Center
    Review Website
    Inbound Inquiry
    Outbound Call
    Training & Development
    Expert
    QA Software & Testing Tools
    Scheduling & Assisting Chatbot
    Data Entry
    Game Background & Environment
    Customer Service
  • $10 hourly
    Experienced and highly motivated professional offering expertise in Training & Development, QA, Client Service, as well as Shopify admin support. Skilled in creating and implementing well-established training programs, maintaining quality standards, giving outstanding client care, and handling daily Shopify operations. An individual who drives results towards fostering employee development and optimal organization performance. Key Competencies: Training and Development ✔️ Developed and delivered comprehensive training programs resulting in improvement in employee performance. ✔️ Conduct regular training needs assessments and adjust programs accordingly to address evolving organizational needs. ✔️ Implement a new employee onboarding program, reducing the time required for new hires to reach full productivity. Quality Assurance ✔️ Establish and maintain internal quality control processes. ✔️ Conduct regular internal audits, leading to improved compliance with industry standards. ✔️ Collaborate with production teams to implement corrective actions, enhancing overall product quality. Customer Service ✔️ Achieve customer satisfaction rate through effective problem-solving and communication. Implement customer feedback initiatives, resulting in increasing positive customer reviews. ✔️ Act as a liaison between customers and internal departments to streamline issue resolution processes. Shopify Admin Support ✔️ Manage day-to-day operations of the Shopify platform, ensuring smooth functionality. ✔️ Optimize product listings and implement SEO strategies, leading to an increase in online visibility. ✔️ Collaborate with cross-functional teams to integrate new features and improve user experience.
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    Shopify
    Training & Development
    Administrative Support
    Quality Assurance
    Ecommerce
    Report
    Phone Communication
    Technical Support
    Customer Service
  • $17 hourly
    Enthusiastic Talent Acquisition Consultant with more than 15 years of experience in BPO and IT Industry. Expertise in full cycle recruiting, hiring the best talent, leading a team, training and coaching. Known for ability to cultivate strong relationships across all levels of an organization.
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    Training & Development
    IT Recruiting
    Staff Recruitment & Management
    Human Resources
    Human Resources Consulting
    Human Resource Management
    Virtual Assistance
    Customer Care
    Customer Acquisition
    Data Entry
    Data Analysis
    Training
    Acquisitions
    Mergers & Acquisitions
    Recruiting
  • $25 hourly
    Hello, I'm Karen. A self-motivated individual helping business professionals thrive. I have over 9 years of experience working in a known business process outsourcing company, Teleperformance Philippines. I also helped teams and managers produce best practices for achieving KPIs and was responsible for training and onboarding new hires that contributed to the company's growth. I love to tinker with tools and create systems that help me get things done faster. Moreover, I love connecting with new people and get excited about opportunities where I can upskill and serve my clients' needs.
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    Photo Editing
    Real Estate Marketing
    Real Estate Listing
    Real Estate Lead Generation
    Real Estate Cold Calling
    Data Entry
    Lead Generation
    Training & Development
    Email Support
    Online Chat Support
    Phone Support
    Video Editing
    Graphic Design
    Real Estate Virtual Assistance
    Virtual Assistance
  • $5 hourly
    I’ve been in the BPO industry for quite a while and have been assigned to different lines of businesses, from e-commerce to healthcare to money remittance to inbound sales and other admin tasks.
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    Data Entry
    Technical Support
    Slack
    Zendesk
    Freshdesk
    Crisp
    Intercom
    Salesforce
    Training & Development
    Ecommerce Support
    Shopify Apps
    Email Support
    Online Chat Support
    Customer Service
  • $20 hourly
    I am a dedicated Social Media Manager with a passion for crafting engaging online experiences. Proven track record of implementing successful social media strategies to enhance brand visibility and drive audience engagement. Skilled in content creation, analytics, and staying abreast of industry trends. Adept at fostering online communities and managing cross-platform campaigns. Committed to delivering impactful, measurable results and cultivating authentic connections between brands and their audiences. Likewise, I am a dynamic Process Training Specialist with a flair for developing and delivering comprehensive training programs. Experienced in analyzing workflows, identifying inefficiencies, and designing tailored training solutions. Proficient in creating engaging training materials and conducting interactive sessions to equip teams with essential skills. Demonstrated success in improving operational efficiency through targeted training initiatives. A detail-oriented professional dedicated to enhancing employee performance, fostering a culture of continuous improvement, and ensuring seamless process transitions. Passionate about optimizing workflows and empowering teams to achieve their highest potential.
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    Training & Development
    Instructional Design
    Workshop Facilitation
    Social Media Content
    Social Media Management
  • $10 hourly
    As a Branding Strategist and Copywriter, I excel at crafting content that not only resonates but also converts. When you hire me, you're getting a comprehensive approach to enhancing your online presence. Your brand's story will be artfully told, visually striking, and strategically disseminated. My passion for excellence and unwavering dedication to your success drive me forward. Let's join forces to propel your brand to new heights through the art of social media mastery. Your success is my mission.
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    Recruiting
    Training
    English
    Customer Service Training
    Training & Development
    Customer Service
    Chatbot
    Social Media Management
    Social Media Website
    Social Media Content
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