Hire the best Training & Development Professionals in Davao, PH

Check out Training & Development Professionals in Davao, PH with the skills you need for your next job.
  • $5 hourly
    Good Day! My name is Gerome Nicasio (Nick), and I am a Freelancer specializing in customer service, sales, marketing, excel, administrative support, writing & video editing, and a career coach. My last job was as a process trainer in an ESL company. I coach new aspiring teachers to be effective and productive. I have great command in English, verbal, and writting and a strong commitment to excellence. In the line of work, I do value integrity, commitment, and dedication. I am a dedicated and well-driven individual capable of handling multiple tasks at one time. and I am excited about the possibility of joining your team that has a tremendous reputation in the company, I believe that my skills, dedication, and enthusiasm would benefit your customer.
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    Career Coaching
    ESL Teaching
    Public Speaking
    Training & Development
    Technical Support
    Customer Service
    Sales
    Video Editing
  • $10 hourly
    I'm an experienced professional with over 8 years of experience in Business Process Outsourcing and more than a year of experience providing service as a Virtual Assistant. My goal is to provide the best service to my clients, exceed their expectations, and help them succeed in the business. My main objective as an Awesome Virtual Assistant is the following: Reliable to every task given and respond to questions in a timely manner 100% Satisfaction Rating Attention to detail and open communication to clients Proactive in providing ideas to meet the project's success. Integrity and Committed to the task and making sure it's done well. In Addition, these are some of my work skills and Expertise: - Customer Service and Sales - Web Research and Lead Generation - Appointment Setting - B2B Sales - Social Media Outreach - Linked In Cold Outreach - Lead Generation - Social Media Management - Basic Graphic Designing - Basic Video Editing - Social Media Management - Learning Solution and Development - Email, Calendar, and Schedule Management - Instructional Design - General Admin Support Along with my work experience, I am also knowledgeable in using: - CRM - GSUITE - ZOOM - WEBEX MEETING - RING CENTRAL - MSWORD - MSEXCEL - MSPOWERPOINT - MICROSOFT TEAMS - RISE360 - CANVA - MONDAY.COM - SLACK - SKYPE - EMAIL SCRAPER - OUTLOOK - Call Tracking Metrics With my experience and skills, I look forward to joining your team and celebrating our partnership's success.
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    Outbound Sales
    Lead Nurturing
    Phone Support
    Training & Development
    Customer Service
    B2B Lead Generation
    Social Media Marketing
    Lead Generation
    Appointment Setting
    Training Plan
    Business Development
    Data Entry
    Email Communication
  • $8 hourly
    Welcome to my profile. Are you looking for an Executive Assistance, Customer Service or a Manager? Hire me! *Wink* Your success is my top priority. Elevate your project to the next level with my expertise. ✅Administrative Tasks ✅Customer Service Pro ✅File Management ✅Email Management ✅Project Management ✅Calendar management ✅Social Media Account Setup ✅Brand Identity Design ✅Basic Photo Editing ✅Lead Generation ✅Data Entry The tools and apps that I utilized: ⚡ClickUp ⚡Notion ⚡Canva ⚡Adobe Photoshop ⚡Microsoft Office ⚡Google Suite ⚡Gorgias ⚡Zendesk ⚡Shopify ⚡Amazon So, why pick me? ⭐On-time work delivery ⭐100% client satisfaction Let's make magic happen together. Let's talk. *wink*
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    Supervision
    Cold Calling
    Customer Service
    Training & Development
    Customer Support
    Online Chat Support
    Cold Email
    Email Support
    Email Template Development
    Sales
    Email Communication
  • $5 hourly
    I'm a goal oriented person with wide perspective of things and I always look everything in a positive outlook and use it to provide positive output to my work. I always make sure that i get my job done prior to the deadline with no mistakes and I am an organize person. I always make sure that all my work has good quality and I always remind myself to make my clients very satisified
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    Recruiting Process Consulting
    Lead Generation
    Executive Support
    Customer Support
    Credit Repair
    Recruiting
    Customer Service
    Client Management
    Data Entry
    Training & Development
    Microsoft Excel
  • $8 hourly
    I am a Virtual Assistant who specializes in website development (WordPress), graphic designing, video editing, and social media engagements. I have assisted numerous clients over the years and strive to meet the client's needs.
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    Soft Skills Training
    Training & Development
    Training Needs Analysis
    Customer Service Training
    WordPress
    Wix
    Stripe
    Customer Relationship Management
    CRM Software
    Data Entry
    Lead Generation
    Client Management
    Microsoft PowerPoint
    Graphic Design
    Canva
  • $10 hourly
    Experienced Trainer with a demonstrated history of working in the outsourcing industry. Skilled in Communication, Contact Centers, Training Delivery, Business Process Outsourcing (BPO), and Customer Experience.
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    Face-to-Face Coaching
    Training & Development
    Teaching English
    Microsoft Word
    Communication Skills
    Microsoft PowerPoint
    Microsoft Excel
  • $10 hourly
    I am a Corporate Trainer with experience in training agents locally and globally. I have trained 2 sites in the Philippines and 1 in India. Helped them out on how to effectively offer customer service, phone etiquette, product knowledge and many more. I am also a Business Development Manager who supported 2 campaigns, Schneider Electric (Malaysia and Philippines) and Mitel-Ring Central Partnership. Also managed different Social Media Platform like facebook, twitter, instagram, tiktok and many more. Helped clients on how to bring effective engagement, effective promotion of products and services as well as managing audiences.
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    Cold Calling
    Training & Development
    Social Media Engagement
    Customer Service
    Lead Generation
    Product Development
    B2B Lead Generation
    Business
    B2C Marketing
    Appointment Setting
    International Development
    Social Media Management
  • $50 hourly
    Highly efficient Operations Manager with more than fifteen years of experience supervising multiple teams of employees while planning and maintaining work schedules and updating procedures and policies while performing customer service activities, accounts receivable, and clientele relationships .
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    Customer Satisfaction
    Business
    Supervision
    Strategic Plan
    Accounts Receivable Management
    Training
    Training & Development
    Employee Training
    Customer Service
    Time Management
    Administrate
  • $10 hourly
    Customer Service (American English) -Chat Support -Email Support -Phone Support -Experience in using Zendesk, Google Workspace General Management -Promoted to Account Manager (Customer Service) (Workforce Peak: 56 agents, 2 Team Leaders, 1 Quality Assurance Specialist, 1 Workforce Specialist) Training & Development -Handled a class of 10 to lecture, onsite train, and onboard -Promoted to Onboarding Specialist for a Real Estate Lead Generation Company Social Media Management -Statusbrew -Buffer -Later Email Marketing -Klaviyo -Aweber Project Management -Google Workspace Content Creation -Article Writing (500 to 1,000 words)
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    Training & Development
    Training Materials
    Customer Onboarding
    Email Support
    Online Chat Support
    Employee Onboarding
    Phone Support
    Training
    Event Management
    Administrative Support
    Google Sheets
    Social Media Marketing
    Customer Service
    Data Entry
  • $10 hourly
    I am a voice over talent with Advanced to Native English writing and speaking skills are considered advanced. I have a neutral to American English accent. I have primarily been working with cash cow YouTube channels to narrate and act as the characters for their videos. I have covered, niches such as tech, finance, and training or e-learning. Along with my strong work ethic and experience, I can guarantee that working with me will be a breeze and you’ll be receiving the only my best effort every time!
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    Salesforce
    Account Management
    Campaign Management
    Marketing
    Sales
    B2B Marketing
    Teaching English
    Employee Communications
    Communication Skills
    Communication Etiquette
    Public Speaking
    Leadership Training
    Training Presentation
    Training & Development
    Customer Service Training
  • $12 hourly
    I'm thrilled to introduce myself as a seasoned professional with eight years of hands-on experience in the dynamic realm of customer service. Over these years, I've honed my skills in both voice and non-voice programs, making me a versatile asset to any project. 🔥 𝑾𝒉𝒂𝒕 𝑺𝒆𝒕𝒔 𝑴𝒆 𝑨𝒑𝒂𝒓𝒕: 𝑪𝒍𝒊𝒆𝒏𝒕-𝑪𝒆𝒏𝒕𝒓𝒊𝒄 𝑨𝒑𝒑𝒓𝒐𝒂𝒄𝒉: My top priority is ensuring your clients receive an outstanding experience. I've spent years perfecting my communication skills and developing a personable yet professional demeanor to make every interaction count. 𝑻𝒓𝒂𝒊𝒏𝒊𝒏𝒈 𝑬𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒄𝒆: As a product trainer within the training and delivery team, I specialize in educating individuals about your products and services. My expertise lies in creating engaging curricula and user-friendly training materials, including concise one-pagers, to empower clients to navigate your offerings with confidence. 𝑵𝒖𝒓𝒕𝒖𝒓𝒊𝒏𝒈 𝑻𝒂𝒍𝒆𝒏𝒕: Beyond training clients, I take pride in nurturing your team's growth. I provide experienced trainers with the support they need to excel in managing deliverables, ensuring consistent quality and a superior client experience. 𝑬𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚 𝒂𝒕 𝒊𝒕𝒔 𝑩𝒆𝒔𝒕: I'm known for consistently delivering tasks ahead of schedule. My commitment to professionalism, combined with efficient time management, ensures that deadlines are met without compromising on quality. 🌐 𝑴𝒚 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆: 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒆𝒓𝒗𝒊𝒄𝒆: From email support to chat specialist roles, I'm equipped to provide impeccable customer service that resonates with your clients. 𝑬𝒏𝒈𝒍𝒊𝒔𝒉 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝑻𝒓𝒂𝒊𝒏𝒊𝒏𝒈: My experience in English communication training will elevate your team's ability to connect with clients effectively, ensuring clear and meaningful interactions. 𝑪𝒓𝒆𝒂𝒕𝒊𝒗𝒆 𝑭𝒍𝒂𝒊𝒓: I bring a creative touch to projects with my skills in photo and video editing. This means your visual content will capture clients' attention and convey your message more effectively. 𝑺𝒐𝒇𝒕𝒘𝒂𝒓𝒆 𝑷𝒓𝒐𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚: I'm well-versed in using tools like Microsoft Excel, Word, PowerPoint, Slack, Salesforce, Shopify, and Canva. This proficiency streamlines processes, allowing more time for personalized client engagement.
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    Executive Support
    Canva
    Customer Service
    General Transcription
    Virtual Assistance
    Administrative Support
    Training & Development
    Data Entry
    Customer Support
    Order Fulfillment
    Answering Product Questions
    Team Management
    Online Chat Support
    Order Tracking
    Email Support
  • $10 hourly
    I am a qualified general virtual assistant and client support for 4 years. Strong creative and analytical skills in sales, appointment setting, and product listing with over 1 year of experience. A professional customer service specialist with over 2 years in the BPO industry. Experienced recruiter, social media manager for 2 years and OnlyFans account manager for a year. Skills: 1. Customer Service 2. Sales / Appointment Setting 3. Leadership. 4. Photo/Video Editing 5. Social Media 6. Technical 7. Project Management Tools 8. Strong Communication System Familiarity: 1.Google Drive/Docs/Sheets/Slides/Meet 2.Gmail/ Outlook/ MS Teams/Slack 3.PureCloud Genesys 4.Zendesk/ Freshdesk/ Gorgias 5.Canva 6.WordPress 7.Facebook/ Twitter/Instagram/Pinterest 8.Shopify / Salesforce 9.CRM 10. OnlyFans
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    Social Media Management
    Online Chat Support
    Email Support
    Customer Service
    Product Knowledge
    Social Media Marketing
    Training & Development
    Customer Support
    Trend Analysis
    Communication Etiquette
    Email Communication
  • $7 hourly
    I'm a 6-year seasoned customer service representative who've mastered the art of dealing with customers from 4 different line of businesses, each differs from the other. From a travel account to health care to local telco and to a US based cable/internet provider. From this background and exposures. I'm sure I can manage to adapt and blend based on the need the situation requires of me. With this sets of experiences, I understand the vitality of team work, thus, I managed to develop people skills and knows how to deal with diverse preferences and personalities.
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    Phone Support
    Email Communication
    Customer Service
    Subject-Matter Expertise
    Training Presentation
    Training & Development
  • $8 hourly
    Hello! Thank you for checking out my profile. I am Oliver. Goal driven and not by task, I always make sure that the quality of work I produce is world class. I Fosters strong desire to learn and grow my knowledge to expand my horizon. I make sure to understands complex problems and offers creative solutions to make the process easy and efficient. Embodies trust and dependability; I am person that upholds my character and value the trust of my boss. I can work with less supervision as long as all the information are well provided. I have a 5 years’ experience in Customer Service both voice and non-voice. I have wide expertise in handling sales and technical. Handling a team is not an easy job but I took the challenge, I was a team leader and handled various type of person with different skills and personalities. I have deep emotional, social, and relationship intelligence that made my boss decide to handle a team. Quality Analyst was also my tasked, I was part of the quality team and our task was to listen to calls and asses if the agent are following the clients’ directives and policies, this also includes coaching. I finished the Peak Performance Coaching, this training taught me different technique in coaching and how to properly execute it. My skills: • Outstanding Customer Service • Attention to Detail • Meticulous Editing • Organized • Great Communication • Managing teams • Has excellent phone etiquette • Typing skills with typing speed of 34 wpm • Professional voice • Flexible • Quick Learner • Problem Solver • Familiar with Microsoft Office Suite • Familiar with Canva • Familiar with G Suite • Human Resource Management • Training Development • Virtual assistant • Recruitment and Retention • Quality Assurance • Basis Accounting • Marketing Management I am committed to personal growth and the success of my client’s business. Virtual assistant job may be new to me but I believe that every day is a new opportunity to learn and explore new horizons.
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    File Management
    Quality Assurance
    Training & Development
    Customer Support
    Lead Generation
    Administrative Support
    Virtual Assistance
    Customer Service
    Checking Order Status
    Online Chat Support
    Microsoft Excel
    Order Tracking
    Email Support
  • $5 hourly
    I am an experienced trainer for 5 years before stepping up for the Training Supervisor role which is what I have been doing for the last 2 years.
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    Leadership Training
    Training Presentation
    Training Plan
    Training Needs Analysis
    Training Materials
    Training & Development
    Training Design
    Administrative Support
  • $5 hourly
    I am currently training associates for telco accounts and technical accounts and while doing these, I'm looking forward on taking any projects under skills on my profile.
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    Verbatim Transcription
    Musical Transcription
    Medical Transcription
    General Transcription
    Audio Transcription
    Article Writing
    Training & Development
    Training
    Tech & IT
    Phone Communication
    Technical Support
    Outbound Sales
    Sales
    Sales Presentation
  • $5 hourly
    An experienced Client Relation Specialist. Trained in project and time management with extensive knowledge of technical support, outstanding client service delivery and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving customer satisfaction and objectives with consistency. Service-driven team player with a record of providing high-quality support.
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    Data Analysis
    Training & Development
    Insurance Claim Submission
    Customer Experience
    Appointment Setting
    Business
    Account Management
    General Office Skills
    Review or Feedback Collection
    Know Your Customer
    Email Support
    Online Chat Support
    Complaint Management
  • $9 hourly
    PERSONAL INFO A dedicated and detail-oriented person with 5 years of combined experience in real estate success and growth management, customer service and product training. A tech-savvy and problem solver that you can rely on. Enthusiastic individual with superior skills in both team-based and independent capacities.
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    Project Management
    Salesforce
    Consultation Session
    Scrum
    Training & Development
    Customer Service
    Data Entry
    Management Skills
    Quality Assurance
    Marketing Management
    Real Estate Cold Calling
    CRM Software
    Real Estate
    Sales & Marketing
  • $10 hourly
    As a Service Advocate and a Trainer who worked for a US Healthcare Account, these were my responsibilities: • Receive inbound calls and responds to emails regarding provider and member inquiries such as benefits and eligibility verification, medical records review status, reconsideration and appeal status, provider contracting status, member enrollment, maintenance and billing, authorization status, payment status, denial reason and rejection reason). • Contacts Physician offices to help patients set up an appointment with their PCP or specialist and to request the missing information from authorization requests or for additional information as requested by the Medical Review Team. • Coordinate with Team Leaders, QA Analysts, and SMEs to determine training needs for improved performance.
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    Medical Billing & Coding
    Administrative Support
    Insurance
    Insurance Claim Submission
    Appointment Scheduling
    Scheduling
    Training & Development
    Administrate
    Project Management
    Healthcare
    Review
  • $15 hourly
    Hello and welcome! I'm a seasoned Business Process Analyst with a unique specialization in Influencer Program Operations. But let me tell you, my services go far beyond that title. With my expertise, I aim to streamline your influencer programs, optimize workflows, and enhance overall efficiency, helping you achieve your business goals FASTER while saving valuable resources. Let me explain: Being an influencer manager requires a keen eye for detail and exceptional organizational skills. From handling negotiations and contract signings to monitoring orders, coordinating content creation, and personalized communication with influencers, all demand time and effort. My role is to alleviate that burden by bringing a streamlined and organized approach to these processes. By entrusting me with these responsibilities, you'll have the freedom to focus on your core strengths and business growth, confident that your influencer campaigns are in expert hands. ;) By leveraging advanced tools like ClickUp, I centralize and automate all processes, including managing email follow-ups. My systematic approach ensures that no task, whether big or small, is overlooked. Plus, I provide a dashboard for real-time progress tracking! Let's talk about the heart of your influencer marketing program - UGCs. As an influencer manager, I understand the significance of UGCs and the challenges that can arise in the content creation process. To tackle these hurdles, I've meticulously designed a streamlined process that balances creativity and control to ensure brand consistency. My proactive communication minimizes delays and keeps the content creation process on track. Now, let's shift the spotlight to you. Every business has its own set of challenges and victories. I love hearing those stories and figuring out how my skills can contribute to your unique journey. From start-ups to renowned brands, I've been privileged to help various businesses succeed, and I'm excited to do the same for you! When you choose to work with me, you're choosing a strategic partner committed to amplifying productivity and driving exceptional results. After all, your success is my success! :) Ready to unlock the full potential of your brand through influencer marketing? Don't miss this opportunity. Let's connect and make it happen!
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    Influencer Marketing
    Training & Development
    TikTok Marketing
    Marketing
    Project Workflows
    Marketing Operations & Workflow
    Automated Workflow
    Instagram
    Copywriting
    Process Documentation
  • $5 hourly
    PROFILE I am a BPO professional with years of experience and training, specializing in customer service, sales, quality assurance , training and development and virtual assistance. Constantly evolving and growing. Efficient working with a team and independently. Positive and hard worker.
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    Quality Assurance
    Social Media Content Creation
    Email Marketing
    Training & Development
    Property Management Software
    Appointment Setting
    Fraud Mitigation
    CRM Automation
    Cost Estimate
    Web Design
    Landing Page
    Graphic Design
  • $6 hourly
    OBJECTIVES SEEKING TO BE PART OF A CHALLENGING CAREER AND HOPING TO ENHANCE MY SKILLS AND SHARE MY KNOWLEDGE SO I CAN GROW WITH THE COMPANY.
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    Data Entry
    Training & Development
    Virtual Assistance
    English Tutoring
    Training Plan
    Training Materials
    Acquisitions
    Sourcing
    Customer Service
    Recruiting
  • $10 hourly
    Hi, you can call me Yvette! I am a knowledgeable and dedicated customer service professional bringing top notch skills in oral and written communication, active listening, and analytical problem-solving skills. I take pride in enhancing customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. I'm well-versed with software such as Microsoft Office and Google Workspace, Shopify for ecommerce, Desk, Zendesk and Kustomer for customer communication, as well as Looker for data collection, entry, and analysis. My skills include: Business and technical writing Data organization, analysis, and reporting Customer support, issue resolution and de-escalation Training and development Quality assurance and evaluation
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    Audio Transcription
    Data Entry
    Training & Development
    Technical Writing
    Online Chat Support
    Quality Assurance
    Email Support
    Customer Support
  • $6 hourly
    I am a customer service professional with extensive experience in team leadership, training, and technical support. My expertise lies in providing exceptional customer service, managing teams effectively, and delivering solutions to enhance customer satisfaction. I am well-versed in various customer service tools and platforms, including ATG, Parts Source, Hunt-A-Killer, Netspend, AVG, Frontier Communications, and AT&T. I am skilled in resolving complex customer issues, ensuring prompt resolution, and maintaining a positive customer experience. With a proven track record of success, I am dedicated to delivering high-quality service and fostering strong client relationships. I am seeking a challenging role where I can utilize my skills and experience to drive customer satisfaction and contribute to the growth and success of the organization.
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    Cross Functional Team Leadership
    Interpersonal Skills
    Training & Development
    Communication Skills
    Problem Solving
    Time Management
    End User Technical Support
    Customer Service
    Customer Relationship Management
  • $8 hourly
    I am a Human Resource practitioner with experience in Talent Acquisition, Training and Development, Records Management, Performance Management, and Onboarding. - I am also trained to prepare reports based on data analytics. - I can do administrative work as well as operational.
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    New Member Onboarding
    Workshop Facilitation
    Performance Management
    Records Management
    Training & Development
    Human Resources
    Human Resource Management
    Recruiting
  • $5 hourly
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    Sales Call
    Email Support
    Live Chat Software
    Cold Calling
    Customer Service
    Employee Training
    Lead Generation
    Data Entry
    Training & Development
  • $15 hourly
    Objective: To efficiently provide excellent quality work to meet and exceed the company's goal. I have 16 years of strong background from bpo and financial industry. 10 years is strongly dedicated for learning and development.
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    Customer Development
    Team Facilitation
    Communication Strategy
    Communication Skills
    Stakeholder Management
    Learning Theory
    Training Design
    Training Needs Analysis
    Training & Development
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