Hire the best Training & Development Professionals in Lipa City, PH

Check out Training & Development Professionals in Lipa City, PH with the skills you need for your next job.
  • $5 hourly
    I'm an experienced trainer in the customer support industry. I am well versed on how to deal with all types of customers and transfer those skills to colleagues. I am very versatile and view feedbacks as necessary gifts. If you need someone to train people, help with customer satisfaction challenges or even someone you can rely to man the phones to help with customer service, I am your man! Other related perks: - Excellent communicating with Management and/or customers/clients. - Customer focused worker. - Experienced in managerial tasks.
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    Team Training
    Team Facilitation
    Team Management
    Team Building
    Customer Retention
    Customer Satisfaction
    Customer Experience
    Communication Skills
    Data Management
    Training & Development
    Training Presentation
    Google
    Google Workspace
    Virtual Assistance
  • $10 hourly
    I have more than 10 years in Customer Service and Sales field in a BPO industry for international clients. I have mastered skills such as customer service, complaints handling, collections, insurance, credit assessment and account management via inbound, outbound and email communication. Career Achievements: • I received a recognition as the highest collection rate and customer satisfaction. • I got selected to be a Training specialist and was able to achieve an absolute success with the system transition training that involved change management, dry runs and actual post training assistance. • I was also promoted as a Team Leader handling 3 functions (Customer Service, Sales and Email team) of about 40 agents in total and was able to hit the 80% SLA target for the first time in the last 4 years and consistently hit the SLA every month since then.
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    Microsoft Outlook
    Sales
    Recruiting
    Data Visualization
    Data Analysis
    Workforce Management
    Leadership Skills
    Organizational Development
    Microsoft Excel
    Account Management
    PPTX
    Customer Service
    SAP
    Training & Development
  • $10 hourly
    I'm a self-motivated professional that thrives on innovation and overcoming challenges, learning new skills, and encouraging growth for those around me. I’m well experienced in Development and Training, Calls, Chat, Email Support and Reviewing Customers Account (for Security) and have worked within Business and Residential Accounts for over 10 years now. I have a great work ethic, with integrity, a detailed oriented person, reliable, flexible and can work under pressure. I'd love to learn about the ideas you have for maximizing your business.
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    Training Needs Analysis
    Online Chat Support
    Phone Communication
    Training & Development
    Virtual Assistance
    Email Support
    Customer Engagement
    Training Design
    Communication Etiquette
    Supervision
    Product Review
    Communications Development & Testing
  • $5 hourly
    For an extended period exceeding three years, I have assumed the role of an Account Specialist Trainer at ResultsCX, working across diverse accounts. My responsibilities encompass the facilitation of offshore and onshore training sessions for multiple accounts, including TelCo account T-Mobile under Assurance Wireless, Sales account for SiriusXM Satellite Radio, Customer Service for Target Retail Account, and the financial account for Qolo state of Columbia. Furthermore, I am responsible for delivering foundational training programs aimed at refining technical aspects of speech and language to enhance communication skills for new hires. In line with this, I oversee upskilling initiatives for all agents within the operations. Additionally, I am spearheading training sessions with a participant count ranging from 20 to 25 individuals, providing comprehensive product training to prepare them for phone call interactions. I possess the capability to initiate virtual training
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    Canva
    Citrix
    Zoom Video Conferencing
    Microsoft Teams
    Microsoft Word
    Microsoft PowerPoint
    Microsoft Excel
    Phone Communication
    Technical Support
    Training & Development
    Training
    Customer Service
  • $20 hourly
    Training supervisor having over 7 years of BPO experience, 5 of which has been in training. Assisted in the development and delivery of successful training programs.. Has a proven track record of success in managing and motivating a team of 10–15 trainers across various Results CX sites and is highly skilled in designing and delivering courses that meet the needs of the learners. Additionally, I am a personable and empathetic life insurance agent with more than 3 years of industry experience and a passion for helping clients find a policy they can rely on and advising them on investment opportunities that best suit their personal financial goals. Highly adept in organizational and customer service with keen attention to detail.
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    Employee Onboarding
    Time Management
    Scheduling
    Training
    BPO Call Center
    Call Center Management
    Customer Service Training
    Customer Service
    Performance Management
    Instructional Design
    Training Needs Analysis
    Training & Development
    Communication Skills
    Interpersonal Skills
    Leadership Skills
  • $20 hourly
    I have been working for IT/BPO companies since 2014 in Service Desk and Service Management. I have had Client Management experience and handled some of the biggest accounts in the US.
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    Training Presentation
    Training
    Employee Training
    Training & Development
    Change Management
    Incident Management
    Customer Relationship Management
    IT Service Management
    IT Management
    Client Management
  • $5 hourly
    Strategic and innovative Human resource and Training and Development officer who translates business vision into HR initiatives that improve performance, profitability, growth and employee engagement. Attaining the position in the field where experience and enthusiasm will have application and merit. Empowering leader who supports the companies and managements with a unique perspective and appreciation that human capital is every organization's greatest asset. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals.
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    Canva
    Hiring Strategy
    Microsoft Teams
    Team Facilitation
    Team Building
    Microsoft PowerPoint
    Microsoft Excel
    Excel Formula
    Database Management
    Performance Management
    Communication Skills
    Human Resources
    Training & Development
    Management Skills
    Recruiting
  • $3 hourly
    Dedicated, hardworking, and committed to becoming a dependable and valuable team member. To prove my abilities, to set goals and achieve them. To be able to do assigned task accurately and effectively.
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    Semiconductor
    Chemistry
    Inventory Management
    Data Entry
    Training & Development
    Multitasking
    Office Design
    Microsoft Office
  • $5 hourly
    I am Roselyn Cerenado. I am a graduate of Bachelor of Secondary Education major in Social Science. I worked as a Sales Representative for about seven months. With this experience I am 100% capable of handling a variety of disputes and facilitating quick and efficient resolutions over the phone. -Proven ability to multitask and use multiple phones and other technical devices while providing exceptional customer service. -Proficient understanding of Microsoft Word, Excel, Access, and the internet. Basic knowledge of common office electronics. -Can utilize upselling prowess to sell additional products to customers or clients after providing assistance. -Able to enter large quantities of data into computer and retrieve important information in a brief period of time. Capable of entering data while remaining online with several customers at once. -Strong verbal communication skills allow for the fostering of strong bonds with customers during all interactions. -Able to thrive and meet company standards in a busy call center environment both alone and in a team setting.
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    Translation
    Customer Service Training
    Customer Service
    Curriculum Design
    Coaching Session
    Training Needs Analysis
    Training & Development
    Training Materials
    Curriculum Development
    Training Session
    Critical Thinking Skills
    Time Management
    Multitasking
    Communication Skills
    Problem Solving
  • $12 hourly
    Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Team-oriented Training and Development Coordinator competent in developing training processes and procedures for customer service champions.
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    Training Materials
    Training & Development
    Phone Communication
    Business Presentation
    Presentation Design
    Presentations
    Microsoft Excel
    Customer Service
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