Hire the best Training & Development Professionals in Mandaluyong City, PH

Check out Training & Development Professionals in Mandaluyong City, PH with the skills you need for your next job.
  • $30 hourly
    Hello! I'm a seasoned freelancer passionate about delivering exceptional results. Leading teams and forging lasting relationships are my forte, making me a valuable asset for your project. My customer-centric journey began with a commitment to understanding and exceeding client needs. I specialize in cultivating meaningful connections that extend beyond transactions, ensuring positive interactions that fuel both client satisfaction and business expansion. Team leadership is not just a role for me—it's a joy. Through effective communication and motivation, I've guided teams to success, fostering a culture where creativity and innovation thrive. My strategic mindset is evident in my track record of implementing and optimizing customer success strategies aligned with organizational goals. Adaptability is key in the fast-paced customer success landscape, and I've navigated various industries, tailoring strategies to unique demands. This versatility allows me to bring fresh perspectives and innovative solutions to drive customer satisfaction. On Upwork, I'm dedicated to leveraging my expertise to help businesses thrive. Whether you're a startup or an established enterprise, I'm here to collaborate and drive results. Let's embark on a journey where customer success is not just a department but a philosophy woven into every aspect of your business. I'm excited to contribute to your success on Upwork and beyond.
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    Shopify
    Management Development
    Cross Functional Team Leadership
    Relationship Management
    Logistics Management
    Supply Chain Management
    Management Skills
    Virtual Assistance
    Communication Etiquette
    Technical Support
    Manage Ecommerce Site
    Customer Service
    Training & Development
    Team Management
    Customer Service Training
  • $10 hourly
    Hi, My name is Denise! I’ve been a Training Supervisor for 3years and a trainer for 4. I have a certification in excel and it comes handy with organising stuff you face everyday. I’m a Customer Success Expert helping out florists in growing their business and later moved to training new batch of Customer Success Agents. I understand SEO because of my experience with how businesses grow online. I’m also a nurse by profession so healthcare is something I know and experienced working at. I have a few months of experience in Real Estate working as a Virtual Assistant specifically doing comparables, outbound calling to establish Lead Factory and do admin tasks. I’m amenable to working anytime of the day and open to accepting part-time or full time jobs.
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    Training & Development
    Customer Support
    Data Entry
    Customer Service
    Administrative Support
    Data Mining
    Online Research
    Healthcare Management
  • $15 hourly
    Hi, I'm Alex, a professional and experienced administrator and developer with a strong background in Microsoft 365, SharePoint Online and Power Platforms . I specialize in providing M365 administration, tutorial and on-boarding, user management, application installation, email and data migration, domain setup, and complex billing explanation. In addition, I have extensive experience in SharePoint management and development, PowerApps and Power Automate development, email and chat support, in-bound call technical support, web development using WordPress and Wix, database administration (MS SQL, MySQL, Oracle), and server administration. Skills: Microsoft 365 administration M365 tutorial and on-boarding User management (add, delete) M365 Office application installation Email migration Data migration Domain setup Complex billing explanation SharePoint management and development Microsoft PowerApps Development Microsoft Power Automate Development Email and chat support In-bound call technical support Web development (WordPress, Wix) Database administration (MS SQL, MySQL, Oracle) Server administration
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    IT Consultation
    Technical Support
    App Development
    Office 365
    Training & Development
    Microsoft SharePoint
    Microsoft SharePoint Administration
    Microsoft Power Automate
    Microsoft PowerApps
  • $10 hourly
    A meticulously detailed individual with a proven record of accomplishment in generating and building relationships and a strong 11 years of work experience in the call center industry. Knowledgeable in conducting virtual training and coaching people to success. Hopeful for a position in Customer Service or Admin Support to utilize proven customer service skills, including relationship building, issue resolution, follow-through, and timely courteous service.
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    Administrative Support
    Content Marketing
    Content Writing
    Blog Writing
    Training Design
    Customer Service
    General Transcription
    Training & Development
    Email Support
  • $10 hourly
    Human Resources professional with 10 years of experience working in Manufacturing, Construction, Oil & Gas,Consultancy & other shared services companies. Skilled and equipped in End-to-end Recruitment, Benefits, Employee Engagement, Performance Management, Learning & Development, Competency, HR process mapping, Data Management, Business Development, Key Accounts Management & Risk & Control/Audit activities. Holds a degree in Business Administration (B.B.A.) focused in Human Resources Management/Personnel Administration from Polytechnic University of the Philippines.
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    Business Development
    Employee Engagement
    Employee Communications
    Performance Management
    ISO 14001
    Training & Development
    Internal Auditing
    Competencies Assessment
    Learning Management System
    Human Resources Analytics
    ISO 9001
    Staff Recruitment & Management
    Candidate Interviewing
  • $7 hourly
    Result-driven and detail-oriented entrepreneur with more than 8 years of experience in sales, leadership, and management. Proficient with customer service and client-facing communication. Founded a company focused in marketing and administrative support.
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    Staff Recruitment & Management
    Team Management
    Training & Development
    Customer Service
    Business
    Excel Formula
    Administrative Support
    Administrate
    Virtual Assistance
    Customer Acquisition
    LinkedIn Recruiting
    Microsoft Excel
    Appointment Setting
    Canva
    Business Development
  • $20 hourly
    Finding a role where i can provide my specific skillset of being an excellent communicator. A role that will enable be to use my language skills, namely Cantonese, Mandarin and English. My previous experience working in HongKong and also working as a trainer in my previous company allows me to tailor my service to whatever language needs you would need.
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    Training & Development
    Action Plan
    BPO Call Center
    Content Moderation
    Call Center Management
    Customer Service
  • $15 hourly
    Experiences on: Clinical Nutritionist-Dietitian Menu Planning Dietary Assessment Researcher Event Planner Business Development
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    Food
    Employee Training
    Leadership Skills
    Procedure Development
    Conduct Research
    Research & Development
    Dietetics
    Academic Research
    Nutrition
    Product Development
    Training & Development
    Management Skills
    Business Development
    Strategic Plan
  • $20 hourly
    SUMMARY Experienced professional with a diverse background spanning the realms of fashion, Sales Representative, and event coordination, and hospitality. Proven success as a Personal Assistant to a fashion designer, adept Sales Representative in the industry, and skilled Events Supervisor. Elevated guest experiences as a Guest Experience Manager at Mad Monkey Hostel. Demonstrated ability to thrive in dynamic environments, combining organizational prowess with a customer-centric approach.
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    Test Design
    Product Review
    Training & Development
    Behavioral Design
    PowerPoint Presentation
    Chart Presentation
    Organizational Chart
    Excel Formula
    Data Analysis
  • $25 hourly
    Experienced and results-driven Enablement Professional with a proven track record of elevating organizational efficiency and effectiveness in diverse industries. A strategic leader adept at aligning cross-functional teams, optimizing processes, and driving transformative change. Committed to fostering a culture of collaboration and innovation while ensuring seamless execution of initiatives. With a keen eye for detail and exceptional problem-solving skills, excels in analyzing complex challenges and implementing strategic solutions that drive positive outcomes. The ability to think critically and anticipate future trends enables proactive identification of opportunities for growth and mitigation of potential risks. As a versatile communicator, skilled in conveying complex ideas to diverse audiences, including executives, stakeholders, and employees. Strengths in relationship management and building strong partnerships have consistently led to enhanced collaboration and a shared vision for success. Focus on employee growth and engagement has resulted in high-performing, motivated teams that consistently deliver exceptional results, dedicated to propelling organizations to new heights of success through innovative strategies, strong leadership, and a relentless pursuit of excellence. Areas of expertise include: • Executive Support • Calendar / Meeting Management • Correspondence Handling • Preparation of Executive Materials • Strategic Planning • Annual Operating Plan (AOP) • Enablement Strategy Development • Cross-functional Collaboration • Project Management • Operational Efficiency Improvement • Process Optimization • Cost Reduction • Key Performance Metrics Tracking • Data Analysis / Trend Identification • Team Leadership • Continuous Learning • Training Needs Analysis • Business Outcome Focus • Onboarding Development • Change Management • Learning Management Systems
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    Coaching
    Leadership Skills
    Leadership Coaching
    Training & Development
    Sales
    Outbound Sales
    Expert
    Customer Service
  • $14 hourly
    PERSONAL STATEMENT: I am a highly motivated and confident person. I have a range of roles that I have undertaken. From sales to technical support, Team Management, and customer service. These have primarily been call center based, whereby I have excelled in this environment. I am currently working for a remote photography and image branding company based in Tennessee. This is a work-from-home set up as I have relocated to the Philippines in December of 2022. I have extensive knowledge in all customer service and client relations roles. I am a native English speaker, born and raised in the UK.
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    Consumer Profiling
    CRM Software
    Customer Relationship Management
    Relationship Management
    Client Management
    Business
    International Development
    Product Development
    Business Development
    Employee Training
    Training & Development
  • $10 hourly
    - Events Planning and Management - Social Media Management - Partnerships and Branding Assistance - Audio Transcription and Subtitling - People and Community Engagement - High-Pressure Situations - Attention to Details - Corporate Communication - Process Flows - Training and Development
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    Audio Transcription
    Editing & Proofreading
    Sports Photography
    Microsoft SharePoint
    Microsoft Office
    Adobe Lightroom
    Proofreading
    Subtitling
    Training & Development
    Calendar Management
    Marketing
    Social Media Engagement
    Sports
    Management Skills
    Multitasking
  • $10 hourly
    Results-driven and innovative professional with a 13-year tenure as a Customer Service Training Officer and a proven record of 4 years as a Team Leader. Ambitious to explore new challenges and open to considering other job titles that align with my skill set, I aspire to bring adaptability and a forward-thinking mindset to the workplace through excellent customer service and commercial awareness.
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    Root Cause Analysis
    Community Goals & KPIs
    Leadership Skills
    Training Presentation
    Interpersonal Skills
    Training & Development
    Customer Service
    Problem Solving
    Communication Skills
    Alternative Dispute Resolution
    Mediation
  • $17 hourly
    I am a Philippine certified public accountant who has expertise in Australian accounting and bookkeeping. I am also proficient in teaching and training especially in the field of accounting and programs such as Xero and BGL. I can help you or your business with: - bookkeeping - drafting of activity statements - drafting of tax returns - understanding of Xero accounting software
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    Teaching
    Xero
    Bookkeeping
    Accounting
    Training & Development
  • $15 hourly
    A Learning and Development specialist focused on creating learning experiences that integrate well with work and life. Can help you with end-to-end learning solutions including design, development, measurement, delivery, and implementation.
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    Training Needs Analysis
    Training Design
    Learning Theory
    Elearning Design
    Employee Training
    Training & Development
  • $200 hourly
    Seasoned Sales and Business Development Head, Recruitment Head, Sales and Marketing, Project Management and Service Delivery Manager
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    Outbound Sales
    Business Process Outsourcing
    Staff Recruitment & Management
    Resume Writing
    Sales Call
    Lead Generation
    Ghostwriting
    Hosting Online Meetings
    Influencer Marketing
    Presentation Slide
    Social Media Advertising
    Video Advertising
    Sales & Marketing
    Training & Development
    Business Development
  • $10 hourly
    An experienced Training Leader in the domains of Process Training, Communication Skills, Culture, Sales, and Customer Service. Handled support for several geographies including US, Canada, AnZ, India, South America, EMEA, and Asia. Experienced in handling multi-cultural and multi-geo teams. An experienced LGBT+ advocate for DEI, employment equality, SOGIE awareness and education.
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    Diversity & Inclusion
    Management Skills
    Writing
    Project Management
    Facilitation
    Training & Development
  • $4 hourly
    C A R EER OBJEC TIV ES To obtain a challenging position that will utilize my skills and experience and which will also provide me with the opportunity for growth and advancement.
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    Communication Skills
    Resolves Conflict
    Time Management
    Customer Service
    Problem Solving
    Training & Development
    Decision Making
  • $12 hourly
    Experienced Virtual Assistant Manager and Training Specialist with a proven track record in overseeing administrative tasks, leading training sessions, and driving productivity. Skilled in virtual assistant supervision, sales training, and B2B account management. Committed to delivering high-quality work and exceeding client expectations. What I Offer: ✨ Virtual Assistant Services - Comprehensive administrative support, including documentation, scheduling, and task management. - Proficient in leading virtual sessions, conducting assessments, and providing constructive feedback. - Expertise in creating engaging learning materials such as slide decks, videos, and reviewers. ✨ Training and Development - Design and implementation of training programs tailored to specific needs and objectives. - Development of interactive training materials to enhance learner engagement and retention. - Evaluation of training effectiveness through assessments and performance metrics. ✨ Sales and Account Management: - Proven ability to exceed sales targets through effective lead qualification and conversion strategies. - Development and implementation of sales training programs to equip teams with essential skills and knowledge. - Building and maintaining strong customer relationships to drive repeat business and referrals. My Expertise Includes: ✅ Virtual assistant supervision and task allocation ✅ Training facilitation and performance evaluation ✅ Sales training and script optimization ✅ B2B account management and lead qualification ✅ Administrative support and documentation management ✅ Creation of engaging learning materials and training programs Ready to optimize your operations and drive results? Let's discuss how I can support your business goals!
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    Training Needs Analysis
    Facebook Ads Manager
    Customer Service
    Training & Development
    People Management
    Social Media Management
  • $5 hourly
    Equipped to continue excellence in providing high- level of service in facilitating and training. Thoroughly supports and meets clients and learner’s goals. Aims to always accurately assess employee performance. Highly dependable and organized Operations Trainer with over 5 years’ experience providing up-to-date and effective skills improvement, leadership and values-based development programs to companies across BPO Industry. Proficient when adjusting in different tasks given with minimal supervision, time management and public relations.
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    Workshop Facilitation
    Facilitation
    Employee Training
    Training & Development
    Email Support
    Email Technical Support
    Social Customer Service
    Customer Service
  • $10 hourly
    STRENGHTS AND QUALIFICATIONS Analytics. Solutions - centric and proactive at analyzing processes and customer concerns/feedback that help identify opportunities to improve service standards and resolve complex problems. Able to leverage strong logical and creative thinking skills to predict project outcomes, control risk, and lay groundwork for success. Communication . Confident in communicating both orally and business writing with peers, clients and stakeholders. Employ active listening and mediation skills to identify requirements and build consensus. Adaptability . Ability to adjust and cope to changes and is able to learn quickly. As new systems and technology evolves, I am competitive enough to parallel if not supersede with the major players in their industry. Determination . Ability to take any work challenges without being distracted even if it means standing alone to achieve a goal. Training and Development .
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    Template Design
    Lead Management
    Business Consulting
    Contract Negotiation
    Training & Development
    Business Process Management
    Business Analysis
    Sales & Marketing
  • $20 hourly
    Public health professional with technical expertise in program management, capacity building and training, and monitoring and evaluation. I'm also a meticulous worker who enjoys proofreading, copyediting, writing, and planning on the side.
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    Communication Strategy
    Writing
    Microsoft Office
    Data Collection
    Health
    Editing & Proofreading
    Copy Editing
    Training & Development
    Public Health
    Program Management
    Strategic Planning
  • $6 hourly
    I am an enthusiastic, self- motivated, empathetic, reliable, responsible and hard working person. I am a adaptable to all challenging situations. I am able to work well under pressure and adhere to strict deadlines. I currently support multiple line of businesses that has different needs and support coming from the Training Team. Expertise: Management Skills Root Cause Analysis Analytics Negotiation Critical Thinking Leadership Problem Solving Goal Oriented Leadership Performance Review
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    Training
    Leadership Coaching
    Leadership Development
    Quality Assurance
    Quality Audit
    Training & Development
    Autoencoder
    Data Analytics
  • $15 hourly
    Results-oriented Operations Manager with nearly two decades of leadership experience in one of the top BPOs in the Philippines. Proven track record of successfully managing diverse accounts spanning Financial, Booking, Customer Service, Technical Support, Sales, and Complaint Resolution across global regions. Adept at optimizing processes, driving efficiency, and ensuring exceptional service delivery.
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    Training & Development
    Customer Service
    Financial Reporting
    Project Analysis
    Team Management
    BPO Call Center
  • $4 hourly
    Hi, I'm a Team Admin who can assist you with organising, scheduling, writing emails, time management, social media management and etc. I can be your secretary all at once. I am capable of doing those things and other professional work I did not mention there. I can also work without full supervision and definitely willing to learn.
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    Life Coaching
    Tutoring
    Human Resources
    Compensation & Benefits
    Training & Development
    Human Resource Management
    Creative Writing
    Meeting Scheduling
    Time Management
    English Tutoring
    Typing
    Social Media Management
    Email & Newsletter
    Event Management
    Communication Skills
  • $5 hourly
    I'm Paulo Malit I am a seasoned travel professional with expertise in various facets of the industry, including booking flights, hotels, cars, and activities worldwide. Additionally, I have a background as a trainer, equipping me with the skills to effectively impart knowledge and develop teams. As a team manager, I have successfully led and mentored teams, fostering collaboration and driving performance to achieve organizational goals. My comprehensive skill set, coupled with leadership experience, positions me as a valuable asset in delivering seamless travel solutions and cultivating a high-performing team environment. - Over a decade of experience in the travel industry - Expertise in booking flights, hotels, cars, and activities worldwide - Versatile background spanning Leisure, B2B, Corporate, and Rewards sectors - Extensive experience with major travel brands such as Expedia, Orbitz, Cheaptickets, American Express Travel, and CWT - Strong understanding of fare policies across continents - Proficient in navigating different GDS systems
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    Event, Travel & Hospitality Software
    Business Travel
    Destination Rewards Loyalty
    Lifestyle & Travel
    Leisure Travel
    Travel Planning
    Travel Itinerary
    Travel Advice
    Leadership Coaching
    Team Facilitation
    Sabre
    Training & Development
    Training
    Travel
    Travel & Hospitality
  • $7 hourly
    I handle general HR services such as talent acquisition and management, employee benefits and payroll, training and development, performance management, employee retention, employee relations and engagement, and more. I am also the HRM process owner, responsible for designing and implementing effective and efficient HR processes that meet the ISO 9001:2015 standards and the organizational goals. SKILLS: * Compensation and Benefits * Recruitment * Timekeeping and Payroll * Performance Management * Training and Development * Executive Administrative Assistance * Employee Rewards * Email Management * Calendar Management * Travel Management * Work and Travel VISA Management * CANVA graphic designs * Data Privacy & Protection * Mental Health Advocate I am jack-of-all-trades. HIRE ME NOW!
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    Receptionist Skills
    Canva
    Social Media Graphic
    Social Media Management
    Mental Health
    Data Privacy
    Human Resources Strategy
    Human Resource Information System
    HR Policy
    Training & Development
    Recruiting
    Executive Support
    Administrative Support
    HR & Business Services
    Human Resource Management
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