Hire the best Training & Development Professionals in Mandaluyong City, PH

Check out Training & Development Professionals in Mandaluyong City, PH with the skills you need for your next job.
  • $7 hourly
    Hi, My name is Denise! I’ve been a Training Supervisor for 3years and a trainer for 4. I have a certification in excel and it comes handy with organising stuff you face everyday. I’m a Customer Success Expert helping out florists in growing their business and later moved to training new batch of Customer Success Agents. I understand SEO because of my experience with how businesses grow online. I’m also a nurse by profession so healthcare is something I know and experienced working at. I have a few months of experience in Real Estate working as a Virtual Assistant specifically doing comparables, outbound calling to establish Lead Factory and do admin tasks. I’m amenable to working anytime of the day and open to accepting part-time or full time jobs.
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    Shopify
    Zendesk
    WordPress
    Magento
    Salesforce
    Data Entry
    Data Mining
    Online Research
    Healthcare Management
    Administrative Support
    Ecommerce
    Training & Development
    Customer Service
    Customer Support
  • $30 hourly
    Hello! I'm a seasoned freelancer passionate about delivering exceptional results. Leading teams and forging lasting relationships are my forte, making me a valuable asset for your project. My customer-centric journey began with a commitment to understanding and exceeding client needs. I specialize in cultivating meaningful connections that extend beyond transactions, ensuring positive interactions that fuel both client satisfaction and business expansion. Team leadership is not just a role for me—it's a joy. Through effective communication and motivation, I've guided teams to success, fostering a culture where creativity and innovation thrive. My strategic mindset is evident in my track record of implementing and optimizing customer success strategies aligned with organizational goals. Adaptability is key in the fast-paced customer success landscape, and I've navigated various industries, tailoring strategies to unique demands. This versatility allows me to bring fresh perspectives and innovative solutions to drive customer satisfaction. On Upwork, I'm dedicated to leveraging my expertise to help businesses thrive. Whether you're a startup or an established enterprise, I'm here to collaborate and drive results. Let's embark on a journey where customer success is not just a department but a philosophy woven into every aspect of your business. I'm excited to contribute to your success on Upwork and beyond.
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    Shopify
    Management Development
    Cross Functional Team Leadership
    Relationship Management
    Logistics Management
    Supply Chain Management
    Management Skills
    Virtual Assistance
    Communication Etiquette
    Technical Support
    Manage Ecommerce Site
    Customer Service
    Training & Development
    Team Management
    Customer Service Training
  • $10 hourly
    Human Resources professional with 10 years of experience working in Manufacturing, Construction, Oil & Gas,Consultancy & other shared services companies. Skilled and equipped in End-to-end Recruitment, Benefits, Employee Engagement, Performance Management, Learning & Development, Competency, HR process mapping, Data Management, Business Development, Key Accounts Management & Risk & Control/Audit activities. Holds a degree in Business Administration (B.B.A.) focused in Human Resources Management/Personnel Administration from Polytechnic University of the Philippines.
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    Business Development
    Employee Engagement
    Employee Communications
    Performance Management
    ISO 14001
    Training & Development
    Internal Auditing
    Competencies Assessment
    Learning Management System
    Human Resources Analytics
    ISO 9001
    Staff Recruitment & Management
    Candidate Interviewing
  • $100 hourly
    Hi there! I'm a seasoned Customer Experience Strategist, Vendor Relations Specialist, and Governance & Leadership Consultant with over 20 years of experience helping businesses optimize operations, strengthen partnerships, and enhance service delivery. My expertise lies in aligning strategy with execution, building scalable processes, and fostering relationships that drive sustainable growth. Here’s how I can help your business: - Customer Experience Excellence: Designing and implementing CX strategies that elevate satisfaction and retention. - Vendor & Stakeholder Relations: Developing strong partnerships through clear communication, contract management, and performance alignment. - Governance & Compliance: Ensuring organizational practices align with regulatory standards and best practices. - Leadership Development: Coaching teams to achieve operational excellence and embody core values. My approach is results-driven, but I bring warmth and collaboration to every project, building trust and delivering measurable outcomes. Whether you need a strategic consultant to guide long-term initiatives or a hands-on professional to manage immediate challenges, I’m here to provide tailored solutions. Let’s work together to achieve your goals!
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    Governance, Risk & Compliance Software
    Business Process Management
    Vendor Management
    Training & Development
    Budget Management
    Total Quality Management
    Business Operations
    Workforce Management
    Customer Service
  • $25 hourly
    Hi, I'm Alex, a professional and experienced administrator and developer with a strong background in Microsoft 365, SharePoint Online and Power Platforms . I specialize in providing M365 administration, tutorial and on-boarding, user management, application installation, email and data migration, domain setup, and complex billing explanation. In addition, I have extensive experience in SharePoint management and development, PowerApps and Power Automate development, email and chat support, in-bound call technical support, web development using WordPress and Wix, database administration (MS SQL, MySQL, Oracle), and server administration. Skills: Microsoft 365 administration M365 tutorial and on-boarding User management (add, delete) M365 Office application installation Email migration Data migration Domain setup Complex billing explanation SharePoint management and development Microsoft PowerApps Development Microsoft Power Automate Development Email and chat support In-bound call technical support Web development (WordPress, Wix) Database administration (MS SQL, MySQL, Oracle) Server administration
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    IT Consultation
    Technical Support
    App Development
    Office 365
    Training & Development
    Microsoft SharePoint
    Microsoft SharePoint Administration
    Microsoft Power Automate
    Microsoft PowerApps
  • $15 hourly
    Equipped to continue excellence in providing high- level of service in facilitating and training. Thoroughly supports and meets clients and learner’s goals. Aims to always accurately assess employee performance. Highly dependable and organized Operations Trainer with over 9 years of experience providing up-to-date and effective skills improvement, leadership and values-based development programs to companies across BPO Industry. Proficient when adjusting in different tasks given with minimal supervision, time management and public relations.
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    Workshop Facilitation
    Facilitation
    Employee Training
    Training & Development
    Email Support
    Email Technical Support
    Social Customer Service
    Customer Service
  • $7 hourly
    Result-driven and detail-oriented entrepreneur with more than 8 years of experience in sales, leadership, and management. Proficient with customer service and client-facing communication. Founded a company focused in marketing and administrative support.
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    Staff Recruitment & Management
    Team Management
    Training & Development
    Customer Service
    Business
    Excel Formula
    Administrative Support
    Administrate
    Virtual Assistance
    Customer Acquisition
    LinkedIn Recruiting
    Microsoft Excel
    Appointment Setting
    Canva
    Business Development
  • $20 hourly
    Finding a role where i can provide my specific skillset of being an excellent communicator. A role that will enable be to use my language skills, namely Cantonese, Mandarin and English. My previous experience working in HongKong and also working as a trainer in my previous company allows me to tailor my service to whatever language needs you would need.
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    Training & Development
    Action Plan
    BPO Call Center
    Content Moderation
    Call Center Management
    Customer Service
  • $15 hourly
    Experiences on: Clinical Nutritionist-Dietitian Menu Planning Dietary Assessment Researcher Event Planner Business Development
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    Food
    Employee Training
    Leadership Skills
    Procedure Development
    Conduct Research
    Research & Development
    Dietetics
    Academic Research
    Nutrition
    Product Development
    Training & Development
    Management Skills
    Business Development
    Strategic Plan
  • $15 hourly
    IT & TRAINING PROFESSIONAL SUMMARY A highly skilled and dedicated professional with more than 16+ years of accumulated valuable expertise in IT Service Management, Project Management, Outstanding Customer Service, and Operational Excellence. I have demonstrated strong leadership skills to drive successful projects to completion and led successful and high morale teams.
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    Leadership Skills
    Ticketing System
    Microsoft Office
    Customer Onboarding
    Training & Development
    IT Service Management
    ITIL
  • $14 hourly
    PERSONAL STATEMENT: I am a highly motivated and confident person. I have a range of roles that I have undertaken. From sales to technical support, Team Management, and customer service. These have primarily been call center based, whereby I have excelled in this environment. I am currently working for a remote photography and image branding company based in Tennessee. This is a work-from-home set up as I have relocated to the Philippines in December of 2022. I have extensive knowledge in all customer service and client relations roles. I am a native English speaker, born and raised in the UK.
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    Consumer Profiling
    CRM Software
    Customer Relationship Management
    Relationship Management
    Client Management
    Business
    International Development
    Product Development
    Business Development
    Employee Training
    Training & Development
  • $8 hourly
    Cyrus is an experienced HR professional with a generalist background. He has over 7 years of working experience in corporate human resources and is currently specializing in several HR facets/functions: Recruitment, Employee Engagement, Employee Relations, Organizational Development, and Occupational Health & Safety as a certified & experienced safety officer 2. A Highly motivated individual ready to share his knowledge and experiences in the field of HR in any industry out there.
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    Training & Development
    Microsoft Office
    Management Skills
    Organizational Development
    Recruiting
    HR & Business Services
    Human Resources
    Occupational Health
    Communication Skills
    Clerical Skills
    Employee Communications
    Employee Engagement
    Administrative Support
    Staff Recruitment & Management
  • $15 hourly
    I have over 7 years of experience in the Accounting industry especially with Fund Accounting, Management Accounting & General Accounting. I have successfully functioned as the maker, checker, team leader, manager, trainer and even trainer's trainer in the workplace. In those years I have built reliable workpapers and enhanced existing processes with strong emphasis on automation, FTE-savings, accuracy, risk controls and future-proofing. With this expertise I have become the Process Improvement leader in the workplace.
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    Training & Development
    OLE Automation
    Excel Macros
    Excel Formula
    Visual Basic for Applications
    Risk Analysis
    Management Skills
    Process Improvement
    Fund Accounting
    Business Development
    Accounting
  • $25 hourly
    My experiece is in training and development, I am a Customer Service/Products Trainer and I have 10+ years of customer service experience. I have 6+ years of exp working in a printing and packaging companies. I teach and train mainly new hires about a company's products, services and processes. I also train them on how to use various tools such as CRM tools and provide excellent customer service across all channels such as phone call, chat and email. I can also create training curriculums, training materials, and processes to help streamline or simplify workflow. I am proficient/have experience with the following tools/websites: • MS Suite • Outlook 365 • Google Suite • Zendesk • Slack • Canva • Davinci Resolve I have also worked as a VA for an Australian real estate company for one year. My job was to assist our real agents with various tasks such as drafting their marketing materials, booking photos of the properties, scheduling auctions, contacting their clients and also providing email, call and chat support, among other things. I am determined and driven. I am a very passionate person and I always give my 100% in everything that I do. I listen to instructions well and I aim to please.
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    Email Support
    Customer Service Training
    Customer Service
    Training & Development
    Education Presentation
    Training Materials
    Data Entry
    American English Accent
    Training Plan
    Employee Training
    Customer Support
    English
  • $12 hourly
    A dedicated professional with a background in communications, training, and customer service. As a mother, a daughter, and a sister, I understand the value of hard work, responsibility, and perseverance. Currently, I’m working as a Communications and Resource Lead for a sales company, where I guide teams to success, but I am eager to explore new opportunities that align with both my financial needs and passion for personal development. I thrive in roles where I can use my experience to help others excel, offering guidance and constructive feedback to inspire people to be their best. My approach to work is simple: I focus on getting things done right, and I always strive for results. I believe in treating people as individuals, not just colleagues, and I aim for clear goals and flexible schedules to maintain a balance while driving success. As a Scorpio and an ENTJ, I’m known for my strong leadership, intensity, and commitment to achieving meaningful results. With a solid background in training, development, technical support, and customer service, I am always ready to take on new challenges and continuously learn in order to grow. If you're looking for someone who is passionate, kind, and driven by both personal and organizational growth, I would love the opportunity to work with you. I’m confident that my work ethic and desire to help others succeed will be an asset to any team or project.
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    Training Needs Analysis
    Facebook Ads Manager
    Customer Service
    Training & Development
    People Management
    Social Media Management
  • $6 hourly
    Ermeo holds a bachelor’s degree in Psychology from Pamantasan ng Lungsod ng Valenzuela and is currently pursuing his Master of Arts in Psychology with a specialization in Industrial Psychology in the Polytechnic University of the Philippines - Graduate School. He is a Registered Psychometrician (RPm), a Certified Human Resources Associate (CHRA), and a Certified Learning and Development Professional (CLDP). With extensive experience in HR services, he specializes in records and contracts management, HR and visa compliance, labor and industrial relations, people management, employment testing and evaluation, learning and organizational development. Previously, Ermeo worked as an HR Supervisor, where he managed the Pre-Boarding, Documentation and Compliance Team, and Testing Services of a local recruitment firm in the Philippines. Additionally, he has a remote consulting project engagement as an I/O Analyst for a US-based HR technology company where he contributed in a competency modelling and framework development. He also had a learning and development engagements during his graduate school internship program, where he contributed in conducting training assessments, facilitating training sessions, and developing methodologies for training services. He now works as a full-time Associate Consultant and Facilitator in an HR Consulting firm in the Philippines, providing project technical supports, and managing HR-Organizational Development projects.
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    Work Visa
    Human Resources Compliance
    Human Resources Strategy
    Human Resource Management
    Human Resources Consulting
    Training Needs Analysis
    Psychometrics
    Employee Relations
    Training Design
    Training & Development
    Organizational Development
    Competencies Assessment
    HR System Management
    Management Consulting
    HR & Business Services
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