Hire the best Training & Development Professionals in Manila, PH

Check out Training & Development Professionals in Manila, PH with the skills you need for your next job.
  • $25 hourly
    📌 Teaching English Language Arts for 8 years 👩🏻‍💻 Educator & Researcher 🗓Goal-oriented writer and editor 📚Dynamic program creator ✅ Effective literature reviewer/ proofreader 👩🏻‍🏫Educational content writer
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    Writing
    Content Creation
    Training & Development
    Report Writing
    Academic Research
    Academic Writing
    Teaching English
    Google Docs
    Training Presentation
    English Tutoring
    Content Writing
    English
    Essay Writing
  • $10 hourly
    I am an experienced professional with a strong background of 8 years in the BPO industry, specializing as a virtual medical assistant. During my career, I served as an operations trainer for 2 years, where I developed effective training programs and imparted knowledge and skills to individuals and teams. My English communication abilities are exceptional, encompassing both written and spoken proficiency. I excel in conveying information, ideas, and instructions with utmost clarity and professionalism. My expertise spans across various domains, including administration, virtual assistance, and training. I possess a wealth of experience in managing administrative tasks, offering virtual assistance to clients, and conducting training sessions aimed at enhancing the skills and knowledge of individuals within an organization. In my capacity as a healthcare virtual assistant, I have adeptly handled a multitude of home healthcare responsibilities, including patient intake procedures. I am well-versed in the specific requirements and intricacies of the healthcare sector and possess the ability to navigate them proficiently. I am an expert user of a variety of software and tools, including Microsoft Suite and Google Suite. Additionally, I am proficient in project management software like Asana and Trello, as well as ZohoCRM, Slack, calendar management tools, social media management platforms, recruitment processes, staffing procedures, and overall operational and business implementation strategies. With my comprehensive skill set and wealth of experience, I have unwavering confidence in my ability to deliver efficient and effective support across various domains. I am deeply committed to delivering high-quality work and making a meaningful contribution to the success of any organization or team I collaborate with. My proficiency extends to the use of several tools, including Aprima, Maptive, Inteliwound, Zoho, Proda, Google Sheets, and Microsoft Office. The tasks I am adept at handling encompass scheduling, appointment confirmation, medical assistance, intake processes, data entry, mileage mapping for providers, sending wound care orders, sending outside referrals for patient care, and more.
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    Project Management
    Communications
    Data Entry
    Training & Development
    Customer Service
    Administrative Support
    Email Support
    Online Chat Support
  • $5 hourly
    -Experienced Virtual Assistant/Executive Assistant - Experienced Customer Service Representative for Ecommerce - Well versed in Shopify, Zendesk, Zendesk Chat, CRM - Active Campaign -Experienced Outbound Sales Representative for Insurance Campaign - Experienced Lead Verifier - Experienced Appointment Setter
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    Customer Onboarding
    Staff Orientation & Onboarding Materials
    Training & Development
    Product Support
  • $7 hourly
    Hello! I'm Jana, a Certified Learning and Development Professional from the Philippines and an experienced copy editor. Whether you're looking for someone to hep you upskill yourself or someone to help you proofread your articles, I can help! - Created instructional materials and facilitated soft skill courses such as Communication Assertiveness, Communicating to Get Through, Delivering Presentations Effectively, Managing Your Time Effectively, Managing Up, Speak Up with Confidence, Effective Listening Skills, etc. resulting in effective communication and better teamwork across departments and regions. - Closely worked with 4 departments (HR, Finance, SR, and Research & Advisory) with 332 employees for the improvement of courses, processes, and programs that the Learning and Development team offers. - Onboarded 1266 employees and created onboarding toolkits aiding in the improvement of job satisfaction by 8% and employee retention by 5%. - Successfully established a buddy program enhancing new employee assimilation garnering an approval rating of 89% resulting in adaption by other regions (Americas, EMEA, and Asia Pacific). - Handled and managed Workday Learning, databases, and survey forms to provide an effective learning process from enrollment to evaluation. - Proactively initiated collaborations between the Learning and Development teams from Manila, Hyderabad, EMEA, and Americas resulting in 3 global projects. - Ensured all articles are written in accordance with the style guide and enhanced its readability and conciseness resulting in 100% client satisfaction. I look forward to working with you!
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    Employee Training
    Content Writing
    Copy Editing
    Administrate
    Training
    Academic Editing
    Training & Development
  • $30 hourly
    I'm a writer with experience in writing content for various websites and blogs. I can tailor my writing style to suit your needs and requirements.
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    Training & Development
    Editing & Proofreading
    Content Writing
  • $10 hourly
    I'm a Data Analyst with experience of outbound call for data verification. I'm looking for a part-time and eventually a full time service to provide.
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    Training & Development
    Training
    Data Processing
    Information Technology
    Database
  • $10 hourly
    My name is Camille Angel Tolentino, and I hold a Bachelor of Science degree in Business Economics. I am currently a graduating student pursuing my Masters degree in Public Administration. My educational background has equipped me with a solid foundation in both business and public administration principles. During the period of 2020-2021, I served as an Administrative Assistant I at the Human Resource Development Department of the Department of Transportation, where I focused on coordinating and facilitating various training programs. This experience provided me with a comprehensive understanding of the training process, from needs assessment to evaluation, and honed my skills in designing and delivering effective training sessions. Additionally, I gained valuable experience in handling administrative tasks associated with training initiatives. In the subsequent year, from 2021-2022, I served as a Senior Administrative Assistant III at the National Coast Watch Council Secretariat Agency of the Office of the President. In this role, I further enhanced my ability to organize and coordinate high-level forums, meetings, and events. I consistently demonstrated my skills in managing logistics, preparing comprehensive reports, and ensuring the smooth execution of various administrative tasks. Moreover, my proficiency in technical writing enabled me to produce accurate and professional documents, such as policies, guidelines, and training materials. My passion for training and development, coupled with my expertise in research, coordination, and technical writing, positions me well to contribute to the success of your training initiatives. I possess exceptional organizational skills, attention to detail, and the ability to communicate effectively with stakeholders at all levels. I am adept at utilizing various learning methodologies and technologies to create engaging and interactive training experiences. Furthermore, my experience in supervising administrative tasks has provided me with strong leadership skills, allowing me to effectively manage teams and drive project success.
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    Document Management System
    Policy Development
    Research & Development
    Executive Support
    Training & Development
    Administrative Support
    Task Coordination
    Human Resources
    HR & Business Services
  • $6 hourly
    • I have worked in customer service for over 8 years across various industries including hospitality, B2B data support, and banking and finance. • With my diverse background, I excel in managing customer relationships, handling financial matters, and providing B2B data support across multiple industries. • I strive to excel in everything I do hence achieving being a consecutive Monthly and Quarterly Top Performer in my most recent employment despite having no prior BPO experience. • As a multi-tasker, I was assigned as a Point of Contact, Subject Matter Expert, Recruiter, and Trainer, and worked efficiently under time pressure. • Aside from my professional experience, I have also gained personal experience in managing rentals for our family's multiple real estate properties. This includes coordinating contracts, invoices, payment processing, and basic accounting between lessees and lessors.
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    Filing
    Multitasking
    Numerical Analysis
    Central Reservation Systems
    Administrative Support
    Bank Statement
    Leadership Skills
    Training & Development
    Data Entry
    Documentation
    Payment Processing
    Communication Skills
    Finance
    Hospitality
    Customer Service
  • $10 hourly
    I am a Trainer in the Customer Service field focusing on Customer Experience and process/content training. - Has knowledge in Customer Care training focusing on Customer experience and Customer Service - Know how to create modules for meetings and trainings using PPT, PDF, Word or Excel - Has knowledge in Zoom or MS Teams navigation - Has knowledge with Medical Insurance and Dental in the US - Handled Inbound, Outbound, Chat and email answering Customer inquiry - Has basic IT troubleshooting knowledge - Certified Passer of LOMA 280 - Basic Principles of Insurance
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    Data Entry
    Customer Service
    Customer Service Training
    Customer Experience
    Employee Training
    Soft Skills Training
    Team Training
    Training Session
    Training Materials
    Training Needs Analysis
    Training Plan
    Training & Development
  • $6 hourly
    I am an accomplished professional who has been a Customer service representative for 4 years and Training officer for 2 years. Proven and dynamic Customer Service and Training Officer with a track record of driving exceptional customer satisfaction and optimizing workforce performance. Adept at developing and implementing comprehensive training programs that enhance employee skills and elevate service standards. Known for effective communication, problem-solving, and relationship-building skills, with a passion for creating positive customer experiences.
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    Analytical Presentation
    Product Development
    Employee Training
    Data Analysis
    Customer Service
    Training & Development
  • $10 hourly
    Human Resources Professional Registered Psychometrician, Certified Human Resource Associate, Certified Lean Six Sigma Yellow Belt
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    Training & Development
    Employee Relations
    Employee Engagement
    Staff Recruitment & Management
    Human Resources Compliance
    Company Policy
    Employment Law
    Human Resources Consulting
    HR & Business Services
    Human Resource Management
  • $11 hourly
    Objective A Software Quality Engineer seeking a position that will utilize my skills, abilities and my 9+ years of system development life cycle experience , including designing, developing, implementing and maintaining clear and concise test plans, test cases, manual/automated test script and test processes that ensures the solution will meet the customer's functional, technical, operational, and maintenance expectations. Highly effective in designing and supporting user interface testing applications and regression testing software to decreased defects prior to production. I am a result oriented person with well-developed skills in building relationships within the organization and among customers and clients.
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    Training & Development
    Defect Tracking
    Smoke Testing
    Integration Testing
    Functional Testing
    Regression Testing
    Robot Framework
    C#
    Java
    Selenium WebDriver
    Selenium
    Appium
    Apache JMeter
    Automation
    Software Testing
  • $4 hourly
    Experienced professional with a versatile skill set and a proven track record in various areas, including: Outbound sales and marketing: Successfully generating leads and fostering client relationships through proactive outreach strategies. Inbound customer service: Providing exceptional support to clients, ensuring their needs are met and issues resolved promptly and effectively. Human resources: Proficient in recruitment, onboarding, and employee relations, contributing to a positive and productive work environment. Chat support: Handling customer inquiries and resolving issues with professionalism and efficiency, utilizing chat channels effectively. Fraud analysis: Detecting and preventing fraudulent activities, implementing strategies to safeguard company assets and maintain compliance. Leadership in support roles: Demonstrated leadership skills in managing and mentoring support teams, ensuring high performance and team success. Training and coaching: Equipping new agents with the necessary skills and knowledge to excel in their roles, fostering professional growth and development. Billing and collections: Proficient in handling billing and utility-related inquiries, resolving payment issues, and managing overdue accounts effectively. Software proficiency: Highly skilled in Microsoft Excel, PowerPoint, and Word, utilizing advanced features to analyze data, create presentations, and generate reports. Committed to delivering results and supporting team success through expertise, leadership, and dedication to excellence.
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    Customer Service
    Training & Development
    Presentations
    Microsoft Excel
    Presentation Design
  • $70 hourly
    CAREER OBJECTIVE To build career in a growing organization, where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and commitment. SUMMARY OF QUALIFICATIONS: * Strong interest in fashion and grooming well * Extremely detail oriented * Motivated, goal oriented, persistent and a skilled negotiator * High level of initiative and work well in a team environment * Handles stressful situations and deadline pressures well * Plans and carries out responsibilities with minimal direction * Strong computer skills in Practiced Operating systems: Windows and Linux * Strong computer skills in Practiced Office Package: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook Express * Defensive Driving Skills
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    Canva
    Training & Development
    Training
    Customer Retention
    Customer Retention Strategy
    Customer Relationship Management
    Customer Care
    Autoencoder
    Google Blogger
    Typing
    Video Editing
    Data Management
    Sales Presentation
  • $50 hourly
    I'm a very flexible person and I'm fast when it comes to adaptability and also I am very organize whatever I do,
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    Administrate
    Sales Consulting
    Sales
    Leadership Skills
    Teaching
    Training & Development
    Supervised Learning
    Supervision
    Customer Service
  • $7 hourly
    I manage a group of trainer and assessors to ensure team members hit their performance targets and act as their first contact for trainer/assessor concerns. I conduct workplace training, and do mentoring and coaching for them. I develop training plans for individual trainer and assessors and monitor their progress. To add, I handle escalation requests to provide client resolution. Aside from listed above, I also complete all individual trainer and assessor duties and responsibilities in the assigned course area, including but not limited to o Assessments o Student Support Calls o Student Messages o Webinars o Online Classes o Industry Engagements o Validations
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    Employee Training
    Customer Support
    Management Skills
    Competencies Assessment
    Training
    Email Communication
    Microsoft Word
    Google Docs
    Training & Development
    Assessment Activity
  • $25 hourly
    Working as a manager for more than 5 years have given me various skill sets that compliment my passion to develop people and innovate processes to streamline productivity. Outside work I am a servant leader with the vision of nation transformation through developing leaders in the workplace and empowering the youth. My passion is to add value to other people and places I go. I believe in chasing after significance in a greater cause, this value has brought success, growth and fruitfulness to me without having to aim for all these things.
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    Process Improvement
    Leadership Development
    Business Continuity Planning
    Conversational Fluency
    Leadership Coaching
    Business Management
    Management Skills
    Training Design
    Training & Development
    Time Management
    Change Management
  • $7 hourly
    I am an HR Practitioner for 15 years with solid background in Philippine Laws and Labor Relations Policy write up and Development Training Content and Delivery And other Organisation wide needs
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    Policy Development
    Policy Writing
    Salary Survey
    Salary & Benefits Benchmarking
    Training Needs Analysis
    Training Materials
    Training Design
    Training & Development
    Research Methods
    Training
    Academic Research
    Conduct Research
    Human Resources
    HR & Business Services
  • $4 hourly
    I have been working in the human resource industry for 3 years. I have worked with 3 facets of HR: Compensation and benefits, Knowledge Management, and Recruitment. My experience is mainly with Recruitment. I am currently in the BPO recruitment industry specializing in client management and end-to-end recruitment process.
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    Process Improvement
    Human Resources Consulting
    Training & Development
    Business Management
    Continuous Improvement
    Employee Training
    Knowledge Management
    Public Administration
    Business
    Sourcing
    Candidate Sourcing
    Human Resource Management
    Recruiting
    HR & Business Services
  • $10 hourly
    I am passionate about effective communication, culture change, and the development of people through coaching, training, and continuous education.
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    Voice Recording
    People Management
    Social Media Marketing
    Coaching
    Workshop Facilitation
    Training Needs Analysis
    Training Design
    Quality Assurance
    Knowledge Management
    SEO Content
    Technical Writing
    Training & Development
    Content Writing
    Communications
    Change Management
  • $5 hourly
    I'm a General Virtual Assistant with a keen eye for innovation and a passion for helping my client in day-to-day tasks. I bring a blend of creativity, determination, and a hunger for continuous learning to the table. Whether it's spearheading projects, fostering meaningful connections, or embracing new challenges, I thrive in environments that encourage growth and collaboration. I am very eager to contribute and improve my skills listed below to a forward-thinking team: 1. Proficiency in Office Suites: Microsoft Office (Word, Excel, PowerPoint, Outlook) and/or Google Workspace (Docs, Sheets, Slides, Gmail, Calendar). 2. Data Entry: Accurate and efficient data entry skills, including typing speed and accuracy. 3. Email Management: Experience managing and organizing email accounts, filtering and responding to emails, and scheduling appointments. 4. Calendar Management: Ability to maintain and update calendars, schedule meetings, and coordinate appointments across different time zones. 5. File Management: Organizing, storing, and retrieving electronic files and documents using cloud storage platforms such as Google Drive, Dropbox, or OneDrive. 6. Internet Research: Proficient in conducting online research to gather information, compile data, and generate reports. 7. Social Media Management: Familiarity with managing social media accounts, scheduling posts, engaging with followers, and monitoring analytics. 8. Graphic Design: Knowledge of basic graphic design tools such as Canva or Adobe Spark to create visually appealing graphics for social media posts, presentations, or documents. 9. Audio/Video Conferencing: Experience using platforms like Zoom, Microsoft Teams, or Skype for virtual meetings, webinars, and conference calls. 10. Project Management: Basic understanding of project management principles and experience using project management tools like Trello, Asana, or Monday.com to track tasks and deadlines. Let's create something remarkable together! See you soon.
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    Research & Development
    Training Materials
    Training & Development
    Technical Support
    Project Management
    Data Entry
    Data Analysis
    Content Creation
    Video Transcription
    Audio Transcription
    Graphic Design
    Customer Service
    Calendar Management
    Virtual Assistance
    Receptionist Skills
  • $6 hourly
    I’m a event planner, Customer Service Representative and I also have knowledge in Data analyst and Data Entry, I can also help you if you need virtual assistance. Knows MS Excel, Word and Power Point and also good on multi-tasking and customer service related skills.
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    Training & Development
    Customer Service
    Critical Thinking Skills
    Content Moderation
    Data Entry
    Event Planning
  • $18 hourly
    REAL ESTATE BROKER / INTERNATIONAL SALES TRAINER / CERTIFIED PUBLIC SPEAKER / EVENTS HOST / MARKETING AND SALES / AGENCY MANAGEMENT Service-oriented, resourceful, and creative professional with 14 years of Student Leadership experience and 11 years of diverse organizational experience in Sales, Events Organizing, Marketing Recruitment, Training, and Talent Development. A multi-awarded Financial Leader and Professional which made a mark for not only being competent but also compassionate, innovative, and relevant. CORE COMPETENCIES Events Management & Hosting Sales Training Business/Agency Management People Development Sales and Marketing Customer Service Innovative Leadership Strong Leadership
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    Operational Plan
    Events & Weddings
    Training & Development
    Post Scheduling
    Social Media Graphic
    Leadership Coaching
    Budget
    Management Skills
    Technical Project Management
    Budget Proposal
    Customer Service
  • $20 hourly
    ABOUT ME Dedicated and results-driven training manager with over eleven years of experience in designing and implementing training programs across diverse industries. Skilled in conducting needs assessments, developing engaging curriculum, and utilizing various training methodologies. Proven track record of enhancing employee performance, improving retention rates, and fostering a culture of continuous learning. Creative, analytical, and collaborative leader who thrives in fast-paced environments.
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    Client Management
    Project Management
    Training Online LMS
    Training Presentation
    Training Design
    Training & Development
    Advertisement
    Canva
    Tailored Style
    Training
  • $6 hourly
    I AM AN EXPERIENCED SENIOR TRAINING SPECIALIST AND GENERAL ADMINISTRATION WITH EXPERIENCE OF CUSTOMER SERVICE AND TECHNICAL SUPPORT BACKGROUND Skillset includes: General Admin Data Entry Research and Development Email Management Calendar Management Data Management and Organization Basic Photo Editing Google Workspace Equipped with knowledge in tools and software such as: ChatGPT Canva Trello Hall (Learning Courses) Basic Salesforce Amazon Workspace Microsoft Applications Google Applications
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    Training Session
    Training Presentation
    Training Plan
    Training Materials
    Training & Development
    Customer Service Training
    Customer Service
    Healthcare
    Real Estate
    Microsoft Excel
    Training Online LMS
    Communication Etiquette
    Training
    Communication Skills
  • $14 hourly
    PERSONAL OVERVIEW I can collaborate effectively with diverse teams and adapt to new dynamic work environments and practices. I can manage and lead major events and meetings with various stakeholders. Mentoring and solving conflicts are one of the skills that I have developed and applied. Proficient in utilizing various platforms including Canva and other design tools to create visually appealing content. I am enthusiastic to learn new skills and apply them in my professional growth. Traveling to different countries has deepened my respect for their cultures and traditions. Visiting the United States, Japan, Korea, and other Southeast Asian nations has sharpened my communication skills with others.
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    Lesson Plan
    Communications
    Education
    Employee Training
    Education Presentation
    Writing
    Presentation Design
    Training & Development
  • $13 hourly
    Hello and welcome to my Upwork profile! I am an experienced executive assistant and customer service specialist with a proven track record of providing high-level administrative support and delivering exceptional customer experiences. Possessing a unique blend of organizational process, communication skills, and attention to detail, I excel in fast-paced environments where efficiency and customer satisfaction are paramount. With a background in executive support and a deep understanding of customer service principles, I am adept at managing diverse tasks, resolving complex issues, and fostering positive relationships with both internal stakeholders and external clients. As an Executive Assistant, I have an experience in managing complex calendars, coordinating meetings, and preparing documentation for executive team members, ensuring seamless workflow and effective time management. Facilitated communication between executives and internal/external stakeholders, including clients, vendors, and partners, to support business objectives and maintain positive relationships. Handled confidential information with the utmost discretion and professionalism, maintaining strict confidentiality protocols at all times. As a Customer Service Representative, I have provided outstanding customer service via phone, email, and chat channels, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. Demonstrated empathy and patience in dealing with challenging customers, effectively diffusing tense situations and turning them into opportunities to exceed expectations. Collaborated with cross-functional teams to relay customer feedback and contribute to product/service enhancements, driving continuous improvement initiatives. My key skills include: - Executive Assistance - Customer Relationship Management - Communication - Organization and Time Management - Problem-Solving - Team Collaboration Education: Bachelor of Science in Hotel and Restaurant Management With a passion for delivering exceptional support and enhancing customer experiences, I am committed to contributing to the success of your organization by leveraging my skills and expertise in executive assistance and customer service. Thank you for visiting my profile, and I look forward to the opportunity to work with you!
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Customer Relationship Management
    Business Consulting
    Business Coaching
    Business Plan
    Graphic Design
    Training & Development
    Time Management
    Problem Solving
    Marketing Strategy
    Communication Strategy
    Communication Skills
    Receptionist Skills
    Freelance Marketing
    Marketing
    Customer Service
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