Hire the best Training & Development Professionals in Quezon City, PH

Check out Training & Development Professionals in Quezon City, PH with the skills you need for your next job.
  • $20 hourly
    Allison Gerona is an e-learning administrator, trainer, and designer specializing in technical support and customer service. Allison is based in Manila and has over 8 years of experience designing, developing, and facilitating instructor-led and e-learning training programs for customer service, technical support, order-taking, sales, and retention campaigns. Prior to working as a trainer, he also worked as a Customer Service and as Technical Support Professional for over 4 years. He also has proven competence in graphic design, audio/video editing, and IT helpdesk specializing in Microsoft 365, Google Suite, and cyber-security. Allison is also an Android enthusiast and an online gamer.
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    Graphic Design
    Technical Support
    Customer Service
    Training & Development
    Team Management
    English
    Training Presentation
    Instructional Design
    Online Instruction
  • $10 hourly
    I get into my customers' shoes whenever they tell me what displeases them with our product. I then return to them empathic, positive, and concise solutions that will enable them to solve and be satisfied with our product and their experience. I am detailed and concise in my work that It enabled me to explain the most complex ideas and processes that will allow my customers to understand and secure their accounts with us. My experience with being a VA includes: ⭐ Recruitment. ⭐ Email and chat support. ⭐ Content management. ⭐ Calendar management. ⭐ Social media management. ⭐ Campaign and Marketing management. ⭐ Lead generation. ⭐ Web research. ⭐ Project management. ⭐ Training and Development. ⭐ Real Estate Property management.
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    Canva
    Customer Satisfaction
    Customer Retention Strategy
    Email Communication
    Management Development
    Training & Development
    Video Design
    Customer Experience
    Customer Engagement
    Research Documentation
  • $40 hourly
    Hello! I'm Sarah and I am on a mission to help organizations like yours build your best training! ✅ More than 15+ years' experience in Learning & Development ✅ Top-Rated Plus Instructional Designer with 98% Job Success on Upwork ✅ Fortune 500 L&D projects across the globe and trusted by influential online edupreneurs ✅Successful track record creating trainings with sustainable business and social impact ✅ Expert in experiential learning and task-based methodology, making learning stick ✅ Solid background in customer service, communication and soft skills, applied positive psychology, digital marketing and entrepreneurship ✅Certified in TESOL, University of Cambridge ESOL TKT, BUPLAS language assessment, Applied Positive Psychology, Digital Marketing ✅ Currently taking UX/UI design certificates from IxDF [Interaction Design Foundation] 🌟Top L&D projects: Facebook PH, Canva Design School, International Labor Organization, US Agency for International Development/ RTI, HSBC, ANZ, Barclaycard, Capital One, IHG Hotels and Resorts, Marriott Hotel, Manila International Airport Authority, ACEL Power, Connected Women 🌟Top online edupreneur clients: Step2growth.com - Forbes' Business Council Sneha Lundia Cultivitate.com - Awarded top 25 career development blog list on the internet KerryBarrett.com - Emmy-award winning journalist 🌟Data-driven success stories: 2600 jobseekers with an 85% placement rate - Bagosphere Attrition rate down from 80% to 30% - Negros Women for Tomorrow Foundation Month on month CSAT and VOC improvement of low to mid-performers - Sutherland eBay account 👉 Expert in: Instructional Design | Learning and Organization Development, Training | Train the Trainer | Online course Design | Employee Development | Leadership Development | Needs Assessment | e-Learning and Online Course | Curriculum Development | Competency-based training | Task-based Methodology | AI Course Development | Training Evaluation | Course Audit | Culture & Communication | Soft Skills | Project Management | Coaching and Mentoring 👉 Services provided: Consultancy | TNA / Training Needs Assessment | curriculum development | LMS learning experience design | training of trainers | online course development (e-learning, video creation, live workshops) | classroom training development | job aids and instructional materials development e.g. training manuals, trainer guide, presentations, workbooks, playbook etc. 👉 Industry and niche background: Social development | Digital Marketing | Healthcare and Wellness | Tech Startup | Business and Management | Change Management | Human Resources | Leadership and Employee Development | Career and Job Search | Hospitality | Finance | Language and Communication | IT | BPO | Customer Service | Education If you have inquiries or want to discuss more how I can help your business, please send me a message 🙂
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    Coaching
    Training & Development
    Graphic Design
    Soft Skills Training
    Content Writing
    Project Management
    Kajabi
    Learning Management System
    Curriculum Design
    Training Materials
    Elearning Design
    Canva
    Online Instruction
    Leadership Training
    Employee Onboarding
  • $10 hourly
    With 15+ years of management experience, I bring expertise in learning and development, operations, research, quality assurance, and executive support. Proficient in Microsoft Office, Google Workspace, and AI tools, I streamline processes, drive team performance, and ensure exceptional results. Let me leverage my versatile skill set to make a meaningful impact in your organization.
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    Training & Development
    Adobe Photoshop
    Informatica Data Quality
    Content Creation
    Multitasking
    Microsoft Office
    Customer Service
    Canva
    Copywriting
    Call Center Management
    Social Media Management
    Online Chat Support
    Order Tracking
  • $15 hourly
    "Be stubborn about your goals. Be flexible in your methods." If you're looking for a team-player, adaptive and flexible, can work with a minimal supervision, takes deadline as a challenge, perfectionist, detail-oriented, and committed to excellence, intelligence, and focused effort, that's where I come in. Having work experiences in different fields such as Training and Development, Proofreading, Data Entry, Customer Service, Billing, and Accounts Receivable, I've had the pleasure of working with different projects and clients - office-based and virtually. My key to success is commitment, adaptation, a positive attitude, and loving the work I do. I strive in different methods with a focus to make sure that I deliver high-performance work and results. As Aristotle said, pleasure in the job puts perfection in the work. I am consistent in finding ways to improve, develop and hone my skills. I may be a jack of all trades, but I make sure to provide quality in all those trades!
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    Stripe
    Account Reconciliation
    Chat & Messaging Software
    Zoho CRM
    Accounts Receivable
    Customer Service
    Training & Development
    Customer Satisfaction
    Salesforce
    Invoicing
    Customer Retention
    Help Scout
    Customer Service Training
  • $8 hourly
    I have worked as a secretary before for a supervisor as a part time job. I did all the works in the computer and other paper works too. As an assistant, you have to be flexible and a fast learner. The will and determination to finish your job without compromising the quality is very important as well.
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    Customer Service
    Phone Communication
    Social Media Management
    Training & Development
    Quality Assurance
    Transcription
    Data Entry
    Sales
    Customer Support
    Social Media Plugin
    Computer Skills
    Google Sheets
    Google Docs
    Canva
    Microsoft Office
  • $12 hourly
    Having worked in the outsourcing sector for over 15 years, I've acquired extensive knowledge, skills and experience in the field of Learning & Development, specifically in the discipline of Leadership Training. Due to the nature of my work, I’ve also gained skills in the following areas: • Research and Development • Event Planning and Organizing • Content Writer, Editor and Proofreader • Social Media Management and Marketing • Search Engine Optimization Below is a list of some of the administrative support I offer: • Project Management • Data Entry • Proofread and Edit Documents • Calendar and Meeting Management • Email Handling & Filtering • Meeting & Calendar Management • Office & Document Management • Preparation of Business Presentation Documents • Client/Customer Invoicing & Billing • Transcription Services • Online Research
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    Scheduling
    Research Reports
    Customer Service
    Training Presentation
    Leadership Training
    Project Management
    Training & Development
    Data Entry
    Training Design
    Task Coordination
  • $8 hourly
    Outstanding experience in Customer Support in any lines of business. Solid leadership skills with advance knowledge in Sales, Technical, Email and Chat support service.
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    Customer Support Plugin
    Customer Service
    Sales Development
    Sales
    Market Research
    Lead Generation
    Copywriting
    Email Campaign Setup
    Customer Experience
    Sales
    Training & Development
    Leadership Skills
  • $30 hourly
    Experienced Sales, Technical, and Customer Care Lead Trainer. Training professional who leads by example in execution, effort, task accomplishment, and goal attainment. Certified in adult learning and professional curriculum development and delivery. With demonstrated and recognized abilities in the design and delivery of programs for learning & competency building, talent management and leadership development; and leading successful change management initiatives. Major strengths include communication, facilitation, coaching, stakeholder collaboration, and business partnering. A people-oriented professional with a strong work ethic and passion for results. Strong background in HR disciplines of managing employees. Firmly believe in concurrent professional and personal growth and value for ongoing people development recommendations and feedback. • Successfully managed a project-based program of the largest U.S.-based telecommunication company, which resulted to less churn rate and higher customer satisfaction. • Produced web-based training courses, LMS curriculum setup, videos, photos, and technically written documents. • Created eLearning modules to promote adult learning, including converting existing instructor-led curriculum into an online format. • Developed a schedule to assess hiring needs. • Conducted employee surveys and interviews. • Conceptualized training materials based on data and research. • Communicated training needs and online resources to shareholders. • Received multiple Top Trainer Award for exceeding the goal for New Hire Proficiency and Retention. • Trained groups of up to 22 new hires at a time, focusing on sales techniques, service, customer loyalty development, and technical assistance for the biggest telecommunication company worldwide. • Implemented 30/60/90 day follow up for all instructor-led training. Established quick hit training that is focused on opportunity trends that our quality team discovers. • Streamlined Customer Service New Hire training curriculum to maximize training impact; thereby reducing in-classroom time from 8 weeks to 5 weeks, which proved a better information retention rate and better audit scores during probationary period. • Created extensive coaching and development documentation on individual students outlining specific strengths and opportunities. • Communicated with clients, several managers, and employees daily, simultaneously addressing multiple needs. • Created soft skill presentations which helped increase the call center customer service survey score from 80%-85% in a two month period.
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    Training Design
    Qualitative Research
    Training Plan
    Training Needs Analysis
    Training
    Management Skills
    Multimedia Instruction
    Customer Service
    Social Media Management
    Zendesk
    Magento
    Shopify
    Leadership Training
    Training Materials
    Training & Development
  • $38 hourly
    Hey, I’m Abad! I am passionate about education, youth empowerment, and innovation. As a learning and development consultant, I've worked with organizations like Facebook, the Asia Foundation, and USAID. Over the last 10 years, I've successfully provided training solutions to organizations in the Philippines, Spain, Malaysia, Nepal, Hungary, Poland, Singapore, and the UK on the following subjects: ✔️ Teacher Development (TESOL) ✔️ Business Communication ✔️ Digital Security ✔️ Online Community Engagement ✔️ Public Speaking ✔️ Leadership ✔️ Social Entrepreneurship ✔️ Design Thinking ✔️ Youth Empowerment ✔️ Goal Mapping ✔️ Career Planning ✔️ Sustainable Development Goals ✔️ Customer Service ✔️ Sales ✔️ ESL/EFL
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    Adult Education
    Distance Education
    Curriculum Development
    Training
    Presentation Design
    Pitch Deck
    Business Innovation
    ESL Teaching
    Zoom Video Conferencing
    Educational Leadership
    Teaching English as a Foreign Language Certification
    Business Writing
    Training & Development
    Pitchbook
    Training Online LMS
    Training Design
  • $5 hourly
    *Responded to customer requests for products, services, and company information. *Updated account information to maintain customer records. *Clarified customer issues and determined root cause of problems to resolve product or service complaints. *Managed timely and effective replacement of damaged or missing products. *Provided troubleshooting steps to customers who are facing issues on their devices & eBooks. *Upselling.
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    Compliance Training
    Employee Training
    Training Presentation
    Training Materials
    Training Design
    Customer Service Training
    Email Technical Support
    Debt Collection
    Training & Development
  • $20 hourly
    ABOUT I have a hospitality degree with a 4-year experience in the academe as Vice President for Internal Affairs doing administrative work. A great addition to any team as I am determined, well-rounded, and willing to learn new skills. I can work well within a team and as an individual. I can manage my time and I am willing to be flexible to achieve the best possible outcome especially catering to the needs of individuals. I am familiar with computers and its functions. I was also the technical support and in charge of training and development of my previous company during the transition from tradition to online classes.
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    General Transcription
    English Grammar
    Hospitality & Tourism
    Microsoft Office
    Computer Skills
    Food & Beverage
    Administrative Support
    Google Apps
    Training & Development
    Employee Training
    Management Skills
    Google Forms
    Google
    Communication Skills
    Technical Support
  • $6 hourly
    Looking for a Native-English speaker? Do you need someone to free up your schedule to work on more important tasks? Let me assist you with your needs so you can focus more on your business. I've been working in the ESL industry as a tutor and trainer for 5 years. I also learned different administrative tasks while on the job. Experiences: - ESL Tutor for 6 years - ESL Coach/Trainer for 5 years - Native English Speaker Skills: - English Communication (Oral and Written) - GSuite (Sheets, Docs, Forms, Slides) - Microsoft apps (Excel, Word, PowerPoint) - Internet Research - Social Media Management - E-mail Management - Schedule Management - Data Entry
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    Training & Development
    Employee Training
    Scheduling
    English
    Microsoft Word
    Microsoft PowerPoint
    Microsoft Excel
    Google Forms
    Google Slides
    Google Docs
    Google Sheets
  • $35 hourly
    I have been working since 2007 and have built a diverse collection of job experiences. I have worked in Customer Service, Language, Culture, and Development Training, Rich Media advertisements and even YouTube ads benchmarking. I made a move into advertising where I gained experience in both Media and Campaign Management, but I can say that my most recent jobs in Automotive Media are where I was able to find my niche. From video production, operations management, script writing, and writing and curating Editorial content, I have had my work published in magazines and online automotive websites to this day.
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    Voice Recording
    Voice Acting
    Voice-Over
    Audio Transcription
    Media & Entertainment
    Training & Development
    Management Skills
    Editorial
    Business Management
    Business Operations
    Editorial Writing
    Proofreading
  • $35 hourly
    Results-Based Management, Monitoring and Evaluation Specialist supporting groups/organizations in achieving tangible difference.
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    Technical Writing
    Management Skills
    Training & Development
    Research & Strategy
    Program Evaluation
  • $100 hourly
    Customer Service and Technical Support Specialist | Sales Enthusiast | Freelancer I am a seasoned professional with a rich history in the Business Process Outsourcing (BPO) industry, boasting a career spanning nearly a decade, beginning in 2014. My professional journey has been marked by a profound dedication to enhancing customer experiences, technical troubleshooting, and driving sales growth. With a firm foundation in the BPO sector, I have honed my skills in diverse roles and now aspire to embrace the world of freelance and remote work. Professional Experience: Customer Service Expertise Over the years, I have developed a deep understanding of customer service dynamics, putting the customer at the forefront of all interactions. My roles in the BPO industry involved handling a wide array of customer inquiries, complaints, and requests, ensuring that each customer received a tailored, efficient, and empathetic response. I consistently exceeded customer satisfaction metrics and forged lasting relationships with clients. Technical Support Proficiency My technical support experience has equipped me with the ability to troubleshoot and resolve complex technical issues. I have an extensive track record of providing effective solutions to customers, whether it's resolving software glitches, setting up hardware, or guiding users through technical processes. My commitment to staying updated with the latest technologies has allowed me to remain at the cutting edge of technical support. Sales and Revenue Growth In addition to my customer service and technical support roles, I have a passion for sales. My journey in sales has been characterized by a results-oriented approach. I consistently met and exceeded sales targets, leveraging my product knowledge and persuasive communication skills to close deals and contribute significantly to the company's revenue growth. Training and Mentorship Beyond my front-line roles, I have excelled in training and mentoring new hires. I am adept at imparting crucial knowledge and skills, introducing newcomers to the tools and protocols that are essential to our company's success. My mentoring style emphasizes a hands-on, practical approach, ensuring that new team members are well-prepared to thrive in their production roles. Remote and Freelance Aspirations Having gained substantial expertise in the BPO industry, I am now eager to explore the exciting world of freelance and remote work. My goal is to leverage my versatile skill set to offer remote support, technical troubleshooting, and sales expertise to clients and organizations seeking flexible and results-driven professionals. Conclusion My career in the BPO industry has been a journey of continuous learning, growth, and adaptation. I am now positioned to bring my wealth of experience, commitment to excellence, and passion for customer service, technical support, and sales to the freelance and remote work landscape. With a track record of exceeding expectations and a drive for success, I am ready to embark on the next chapter of my professional journey, providing valuable solutions and guidance to clients while embracing the freedom and flexibility of remote work.
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    Technical Support
    Outbound Sales
    Sales
    Customer Care
    Training & Development
  • $4 hourly
    My passion is in writing and communication skills, I am looking forward to work with clients in the field I really love to do.
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    Leadership Skills
    Lifestyle
    Language Studies
    Outbound Sales
    Selling
    Office Design
    Communication Skills
    Communication Strategy
    Writing
    Sales
    Administrate
    Customer Service
    Microsoft Office
    Training & Development
  • $12 hourly
    👑 Embarking on a journey has been a transformative experience, one that has shaped my skills, perspective, and passion in ways I could never have imagined. From humble beginnings as a novice to reaching the pinnacle of expertise, this is a tale of growth, challenges conquered, and a dedication to continuous improvement. Join me as I offer you a glimpse into the chapters that have defined my journey, each contributing to the tapestry of who I am today in the dynamic world of Virtual Assisstance. 👑 🥇 Mastering Premium Customer Service I've perfected the art of creating genuine connections with customers, making each interaction unique and unforgettable. Solutions are tailored, needs are anticipated, and satisfaction is guaranteed. 🦸🏼‍♀️ Your Virtual Sidekick: Where Productivity and Efficiency Meet Think of me as your behind-the-screens superhero, committed to making your life easier and your endeavors more successful. Your triumphs are my victories, and I'm here to make sure every venture is nothing short of extraordinary. 💪🏻 Orchestrating Excellence: A Tech-Savvy Approach to Operations Management The era of remote work and global connectivity demands a new approach to collaboration. From cloud-based platforms to virtual communication tools, I leverage technology to unite teams across distances, creating a digital ecosystem where innovation knows no bounds.
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    Campaign Management
    Salesforce CRM
    WordPress
    HubSpot
    Email Support
    Online Chat Support
    Customer Onboarding
    Training & Development
    Staff Recruitment & Management
    Human Resources
    Project Management
    Client Management
    Data Entry
    Business Operations
    Virtual Assistance
  • $9 hourly
    I'm happily married and I have an 9-year old princess and a 3-year old monster. My interest includes basketball, dogs, remote-controlled cars and collecting sneakers and watches. I worked in a BPO as a Team Manager and a Process Trainer for a massive global tech company. I was certified in Singapore by our client to facilitate new-hire and leadership trainings for our company. I ran modules for round-table discussions to enhance the skills and knowledge for the whole line of business. I trained 22 classes/waves for our account which had 18-20 heads per batch. I also handled my own team and watched over their metrics to make sure they deliver optimum performance. I did frequent coaching with my team; performance, weekly, upskill, sat and non-sat reviews. My experience working in Singapore helped me a lot in being adaptive to everything. Being a very diverse country, I learned to deal with different nationalities and cultures.
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    Leadership Training
    Online Chat Support
    Email Support
    Customer Service
    Employee Training
    Training & Development
    Customer Support
  • $6 hourly
    Hello, I'm "Buscar" and I appreciate you taking the time to go over my profile. I've spent more than 8 years working in the BPO industry. I started out working as an agent for a healthcare account with a focus on customer service. After working as an agent for three years, I was able to join our support staff as a trainer. Eventually, I was promoted to training lead/supervisor. As a member of the training team, I was able to manage and support in the launching of pioneer accounts, and I also had the chance to represent the company as an Olympian across many Training. These are the high points of my career, with my years of expertise in this field. * Customer satisfaction * Adult Learning * People Management * MS Office Proficient * Time management to ensure all tasks are covered * Phone etiquette * Soft skills ( Communication; Team work; Creativity; Interpersonal skills; Work Ethic; Leadership)
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    Interpersonal Skills
    Photo Editing
    Training Plan
    Training & Development
  • $10 hourly
    Experienced in Learning and Development with a demonstrated history of working in the outsourcing industry. -Has excellent communication and interpersonal abilities. -Received recognition for bridging needs, skills, and opportunities across the program. -Co-authored the Trainer Playbook for a retail account which established coherent procedures to implement the training process for all partner sites to eliminate arcane set of processes. -Participated in virtual client work sessions to analyze transition/nesting goals and launched learning strategies to reduce the learning curve of New Hires. -Customized culture and communication calendar/curriculum for a UK LOB. -Represented the company in the eBay Training Summit held in Dublin, Ireland in 2018.
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    Canva
    Prezi
    Google Slides
    Google Sheets
    Looker Studio
    Six Sigma
    Employee Training
    Training Presentation
    Facilitation
    Learning Theory
    Training & Development
    Elearning Design
  • $7 hourly
    If you’re looking for a proven and reliable Virtual Assistant, let’s talk. I’m someone who understands the value of client satisfaction and clearly understands the client’s value proposition. I pride myself on working either independently or with a team, and you can depend on me to meet, if not exceed, the client's expectations set forth for me. My strong sales, customer service, and communication skills are demonstrated through my breadth of experience serving clients in my current position as a trainer. In this position, I communicated new approaches and sales concepts to clients, proven to be a helpful approach in sales and customer service for over a year in all outbound and inbound programs in the BPO industry, further strengthening my ability to serve clients. I'm also skilled in handling Outbound Telemarketing, Cold Calling, Account Management, Data Entry, Data Mining, Internet Research, Lead Generation, Digital Marketing for eCommerce, Email Marketing, and Appointment Setting for different campaigns. Personal Assistant or VA of the CEO from organizing his calendar, replying to emails, SMS, answering calls, etc, I did LinkedIn Lead Generation, Sales Development Representative for a SAAS company which made me knowledgeable in different types of CRM's and tools such as Salesforce, Netsuite, Bitrix, Pipedrive, Zoho, Hubspot, LinkedIn Sales Navigator, Funnelstreams, Activecampaign etc... Accounts Handled: SaaS - B2B - (Sales Development Representative/Account Executive) Telco - B2B - (Sales Business Manager) Merchant Payment Process /E-Commerce - B2B - ( Sales Executive ) Lead Generation - B2B - (Lead Generation Specialists) Credit Card Acquisition- B2C - ( Tele sales Representative) Credit Repair -B2C - ( Credit Repair Specialist) Appointment Setting - B2C/B2B ( Virtual Assistant ) Mortgage B2C - ( Customer Service Manager) Travel Insurance - B2C - ( Outbound Sales Representative ) Identity Theft Protection - B2C - ( Outbound Sales Representative ) Telco - B2C - ( Outbound Sales Representative) and many more... Knowledgeable in Different CRM'S and Tools SalesForce Hubspot Zoho Pipedrive Netsuite Bitrix Funnelstreams LinkedIn Sales Navigator Slack Trello Intercom Zoom SalesLoft ChiliPiper I am a strong team player. It is demonstrated both in my experience collaborating with co-workers in my current role and also as a member of a tight-knit team that trained highly skilled and competent sales agents in the operations. I communicate effectively and quickly analyze and solve problems.
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    Online Chat Support
    Lead Generation
    Leadership Training
    Sales
    Digital Marketing
    Customer Support Plugin
    Data Entry
    Training & Development
  • $30 hourly
    Responsible, efficient, hard working, and results-oriented executive assistant with experience in BPO and Education industries. Extensive background in coordinating, organizing, email correspondence, business writing, data gathering and encoding, graphic design, virtual learning, training, managing a team, and customer service to name a few. With experience in leading and managing teams and can also work independently to meet deliverables. I have excellent written and spoken English communication skills. I'm eager to learn new tools and technology, especially if it will help in solving problems and making life easier for everyone involved. I am dedicated and committed to my work and have gained success and favor from top management from previous jobs. Some of the tools I like to use and have experience with are the MS Office Tools, Google Suite for Education (Docs, Sheets, Slides, Forms, Sites, Chat, Mail, Classroom, Drive, Meet), Adobe Photoshop, Canva, Zoom, VSDC video editor, etc. If there are other tools and platforms that are required for the job, I will gladly learn and use it.
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    Email Handling
    Executive Support
    Data Entry
    Task Coordination
    Communications
    Marketing Plugin
    Editing & Proofreading
    Presentation Design
    Training Online LMS
    Administrative Support
    Training & Development
    Training Design
  • $8 hourly
    I beleive that there are two major factor to keep in mind to be able to provide excellent customer service, that is Product Knowledge and Passion. I make it a point to know everything there is to know about the product or service so I can confidently present myself in front of a customer and I am very passionate about helping others/customer service. I have studied Hospitality Management and have been in the customer service industry for years. I am confident in my skills and I know that I am a great addition to any team.
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    Training Design
    Customer Support
    Interpersonal Skills
    Quality Assurance
    Training
    Training Plan
    Data Entry
    Training & Development
    Quality Control
    Online Chat Support
    Email Support
  • $10 hourly
    Skillful customer and client-driven employee with over 15 years of experience in Operations and Training & Development providing thorough and effective support to both internal and external customers.
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    Training Presentation
    Training
    Training & Development
    Customer Support
    Email Support
    Customer Service
    BPO Call Center
    Microsoft Office
  • $15 hourly
    I'm Joanna/ Gab. A self-motivated professional that thrives on innovation and overcoming challenges. Learning new skills and encouraging growth in those around me. I specialize in start-ups and have worked with small businesses in the past 10 years. No matter the length of the project is. My goal is to make your business run smoother. I always have my eyes open for ways to increase productivity and profit. When my clients win; I win! Let's communicate or chat how I can level up your business. My skillsets: Outstanding Customer Service Great Communication Flexible Quick Learner Attention to detail Organized Professional Voice Managing Teams Creating Standard Operating Procedures Proficient in Microsoft Office Proficient with CRM tools such as: Monday.com, Hubspot, Hubstaff, GHL, Launch Control and Google Workspace Proficient with Slack and Zoom Familiar with Canva Accustomed to working with Deadlines Event Planning Team Player Balances Multiple Projects Rate is negotiable depending on the project/business needs.
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    Administrate
    Sales
    Business Presentation
    Outbound Sales
    Sales Presentation
    Appointment Scheduling
    Sales Lead Lists
    Training & Development
    Customer Service
    Management Skills
    Lead Generation
    Acquisitions
    Business Management
    Marketing Operations & Workflow
    Real Estate
  • $13 hourly
    * Proficient communication skills both verbal and written in English * Superb multi-tasking skills * Knowledgeable and skilled in customer service * Open minded and responsible * Punctual, accountable and reliable * Committed, trustworthy and caring * Compassion & passion in making difference * Experience working with patients across all ages * Respectful, team player and critical thinker * Initiative and self-directed * Data management and report generation
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    Data Analysis
    General Transcription
    Audio Transcription
    Medical Transcription
    Training Needs Analysis
    Training & Development
    Project Management
    Scheduling
    Data Entry
    Management Skills
    Benefits
    Forecasting
    Data Management
    Nursing
    Customer Service
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Rates charged by Training & Development Professionals on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

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