Reliable and enthusiastic Sales and Business development expert offering 7 years of experience in Administration, Research, Sales, Customer relations, Data collection, Proposal writing, Data Transcription and Project management. Adept at prioritizing
As an experienced Sales, Business development and Administrative Assistant, I have successfully carried out the following task efficiently:
• Maintained databases and filing systems that boosted team efficiency.
• Coordinated travel itineraries within budget for varying schedule needs.
• Detailed accurate meeting minutes, promptly collating, and distributing to managers and directors.
• Developed and maintained internal client filing systems using Google Drive, Microsoft SharePoint etc.
• Coordinated domestic and international travel arrangements, including booking airfares, hotels, and ground transportation.
• Coordinated travel arrangements including flights and accommodation, in line with strict budgets and schedules.
• Accurately reconciled and processed expense reports for employees.
• Produced documents, updated spreadsheets, and crafted presentations with outstanding attention to detail.
• Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations.
• Answered and promptly handled internal and external telephone calls daily, taking details to relay accurate messages.
• Organized and coordinated manager conferences and financial monthly meetings
• Investigated topics such as market and competitor activities, producing concise summaries for manager use.
• Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
• Updated executives on changing business needs by thoroughly documenting internal and client meetings.
• Performed a wide range of ad hoc personal errands to fulfil varied support functions.
• Scheduled Board of Directors meetings, assisting with meeting materials, resources, and agendas.
• Organized and coordinated meetings and conference calls
• Collaborated effectively with admin teams, human resources and finance department on special projects and events.
• Process travel expenses and reimbursement requests as submitted by employees.
• Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
• Served as professional representative of CEO to executive clients, investors, and board members.
• Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
• Maintained automated alert systems for upcoming deadlines
• Assisted customers with product selection and sales, recommending coordinating items to increase transaction value.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Operated cash registers with accuracy and care, effectively processing cash, cheque, and card transactions.
• Reviewed purchases for fraudulent activities, escalating concerns to management for swift resolution.
• Oversaw training of junior sales staff, providing ongoing mentoring to ensure positive team performances.
• Addressed customer enquiries and concerns, facilitating decision-making, and minimizing hesitation.
• Recommended merchandise based on exact customer needs, improving sales conversion rates.
• Fostered positive relationships with customers, expanding customer base and enhancing loyalty and retention.
• Promptly greeted and assisted customers, tailoring service and sales style to suit personalized requirements.
• Explained product benefits and personalization options, maximizing customer engagement while driving sales.
• Negotiated and closed high-value deals quickly, demonstrating exceptional abilities in retail sales.
• Proactively identified and solved complex problems impacting retail operations, enabling improved business direction.
• Prepared regular reports and organizing a filing system for cheques/confidential documents
• Tele Marketing
• Reviewed revenue report/ bank statements to help foster business decision mitigate risk level
• Discussed, proposed, and developed solutions for company progress and growth via monitoring of market trend
• Provided administrative support
• Data entry and transcription
My critical thinking, people-centric nature and eagerness to please have afforded me excellent problem-solving skills. I am excited to contribute my strengths and proficiency in communication and teamwork towards team efforts. As an extroverted and personable communicator with a proven track record in resourcefulness, my focus on building strong professional relationships has been a valuable asset throughout my career.
I am a graduate of Economics and one with great quest for knowledge who keeps himself updated in an ever-changing fast paced technology landscape. I am also very tech Savvy and gets the job done within specified timelines.
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