Hi, nice to e-meet you.🤗 Are you overwhelmed with administrative and repetitive tasks which are stealing your time, making you less productive? Do you have a satisfied customer base that can serve as a means of referral for your brand? If your answer is no or not then you need a rockstar support system like mine to support you in taking off all repetitive tasks away from your schedule so that you can focus on other important aspects of your business that requires your expertise.
I am a proactive Virtual Assistant with over 5 years of supporting high-performing Executives and business owners in different niches such as the Ecommerce, Hospitality, and Telecommunication industries to manage their schedules, reduce operational costs, and improve their customer satisfaction thereby increasing productivity by 80%. I know the burden that executives go through in managing their businesses and this was what ignited my passion to be a proactive virtual assistant to business owners. With my knowledge and expertise, I have had the privilege to work as a Virtual Assistant to the Director, Frontier Oil, Eket, MD of LA Imperial Hotel, The Principal of Government Secondary School Afaha Eket to manage over 15 active emails, managed over 10 projects from the ideation to the execution stage, improved customer satisfaction by 98%, managed a team of 30 professionals, scheduled several appointments as required resulting in the advancement of the organization.
𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈 𝐨𝐟𝐟𝐞𝐫 𝐭𝐨 𝐦𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐬:
🔹 Customer Support (Email, Phone & Live Chat)
🔹 Executive Support
🔹 Email Marketing
🔹 Conflict Resolution
🔹 Technical Troubleshooting
🔹 Cold & Warm Calling
🔹 Inbound and Outbound Correspondence
🔹 Web Research
🔹 Data Entry, Scrapping, and Mining
🔹 Script Reading
🔹 Lead Generation
🔹 Sales Closing
🔹 Email and Calendar Management
🔹 File Conversion,
WITH THE FOLLOWING SKILLS:
⭐ Excellent oral and written communication skills
⭐ Professional phone etiquette
⭐ Exceptional interpersonal skill
⭐ Google Workspace
⭐ Teamwork & Collaboration
⭐ Attention to Detail
⭐ Discretion and Confidentiality
⭐ Ability to work under pressure with little or no supervision
Tools that I am proficient with include:
💪 CRM: Salesforce.com, Hubspot, Salesmate, Zendesk, Freshdesk, VOIP, Mojo Dialer, Zoom,
💪 Google workspace, Microsoft Suite, Slack, Zoom, Meet, Skype,
💪 Project Management Tools: Asana, Trello, ClickUp, Monday.com
I am easy-going, friendly, fun to work with, and a fast learner. My goal is to satisfy you by providing excellent services to you. I am also open to corrections from you(my client) and team members for a smooth and successful project/task completion.
Let me help you streamline processes, reduce operational costs and increase your work productivity.
📢 Kindly click the “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” icon on this profile to get started on a productive work collaboration because you also deserve some rest and vacation as a business owner.