As a virtual freelancer since 2018, I have had the opportunity to work with a diverse range of clients, including life, business, and fitness coaches, providing executive assistant services. I have successfully managed email campaigns using platforms like ActiveCampaign and MailChimp, handled social media platforms such as Facebook, Instagram, and LinkedIn, and generated leads through these channels. Additionally, I have executed various administrative tasks such as calendar management, CRM management, research, SEO writing, and proofreading.
In my previous roles, I have served as an Executive Assistant in reputable real estate companies, including Homebuyers Realty in Tracy, California, Flamingo Beach Realty in Guanacaste, Costa Rica, and Onyx Wealth Realty in Brooklyn, California. Furthermore, I have gained valuable experience as an Operations Manager in companies like The Artlet Digital Marketing Agency in New York, Sargent Branding Firm in Texas, and Liberty Tax & Bookkeeping Services in Dallas, Texas. I played a pivotal role in an Australian Ice Bath eCommerce as an Operations Manager, where I created accurate SOPs, managed the entire team, tracked their monthly and weekly KPIs, and developed a CRM from scratch using Zoho Inventory and monday.com.
In my previous role as an Executive Assistant at a Psychological Clinic based in New York, I provided comprehensive support to the clinic director and worked closely with the clinical team. My responsibilities included managing calendars, scheduling appointments, coordinating meetings, and ensuring the smooth flow of operations. I developed a deep understanding of the healthcare industry, particularly in the mental health sector, and gained knowledge of HIPAA regulations to ensure the confidentiality and privacy of patient information.
One of my notable achievements as an Operations Manager was at an Australian Ice Bath eCommerce, where I played a key role in optimizing business processes. I developed meticulous Standard Operating Procedures (SOPs) that became the backbone of our daily operations. Managing the entire team, I implemented a robust system to track monthly and weekly Key Performance Indicators (KPIs), ensuring transparency and facilitating timely interventions for continuous improvement. Additionally, I created a customized Customer Relationship Management (CRM) system from scratch, leveraging platforms like Zoho Inventory and monday.com. This initiative not only streamlined internal communication but also enhanced customer interactions and overall business agility.
I also bring to the table my expertise as an SEO Content Manager. As a manager, I was responsible for handling SEO writers and editors, monitoring their tasks, and ensuring that all projects were turned over promptly.
Throughout my career, I have utilized various tools and platforms to enhance my work efficiency. These include Office 365, Google Workspace, Slack, ClickUp, HubSpot, Pipedrive, Zillow, BoomTown, Zoom, Teamwork, Notion, Meta Creator Studio, Monday, Zoho, Mailchimp, Edgar, Asana, GoHighLevel, NowCerts, Dropbox, Gmail, Adobe Lightroom, Canva, WordPress, Clio, Casemail, Lexis Nexis, Westlaw, Dubsado, Canopy, SendGrid, and Social Media Marketing tools.
I am currently pursuing a Juris Doctor degree at Lyceum of the Philippines College of Law. I hold a Bachelor of Arts in Foreign Service, majoring in Diplomacy, from Lyceum of the Philippines University-Manila. My educational background, combined with my experience working with prestigious organizations such as the Israel Chamber of Commerce of the Philippines and Brillantes Law Office, has equipped me with valuable skills and knowledge.
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