Hire the best Troubleshooting Freelancers in Santo Domingo, DO

Check out Troubleshooting Freelancers in Santo Domingo, DO with the skills you need for your next job.
  • $7 hourly
    I have a lot of experience working with IT companies. I have skills in web security, database, servers, technical support. I can handle a large number of computer programs that could be of use to you if you need them. For example, I effectively manage the following: Office Zendesk Intercom Slack Intuit softwares Virtual box Open VPN Private tunnel IP stations FreePBX Issabel EM equipment Focus MS Teams Zoom Anydesk TeamViewer Minitool partition wizard Apart from that I manage Windows and MacOS operating systems. I also have experience in the cloud, Network Attached Storage (NAS) especially the paired with Synology devices. Part of my job involves virtual communication so I effectively use anydesk and teamviewer basically every day. I'm a peoples person and i love help other fix their issues. I'm fluent in spanish and english. Also i participe in a voluntary work helping people to get a better way of life.
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    Employment Law
    Latin American Spanish Accent
    Customer Support
    Multitasking
    VoIP Software
    Helpdesk
    VoIP Administration
    Microsoft Windows
    Online Chat Support
    Business with 10-99 Employees
    English
    macOS
    Phone Support
    Email Support
  • $25 hourly
    I have worked in customer and technical support for 15+ years with different tech companies and startups, supporting SaaS software and mobile apps. I specialize in technical support and issue resolution, specifically troubleshooting, identifying bugs, and documenting and creating reports. I have experience creating and modifying customer service strategies and workflows to help improve the teams' customer support processes and productivity and meet the KPIs, focusing on issue resolution and customer success. Can provide support to your customers in English and Spanish. Hereunder are the skills and strengths I can put at your service to accomplish success for your project: ✔ Technical Support and Customer Success ✔ Bug Reporting and Testing ✔ Documentation ✔ Product Knowledge ✔ Customer Onboarding and Demos ✔ Account Management ✔ Proactiveness ✔ Great communication
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    Customer Support
    Technical Support
    Issue Tracking System
    Bug Tracking & Reports
    Bug Reports
    Zapier
    Intercom
    Customer Satisfaction
    Documentation
    Jira
    Online Chat Support
    Email Support
    Team Management
  • $8 hourly
    MSP and Support Administration MSP Tool management Documentation Ticket Dispatching Help resolve software and technical questions for the customer efficiently and effectively Gather the required information necessary in order to best handle customer software and technical inquiries.
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    Technical Support
    System Configuration
    Hardware Troubleshooting
    Remote Connection Support
    Remote IT Management
    Microsoft Active Directory
    End User Technical Support
    Microsoft Outlook
    Helpdesk
    Ticketing System
    IT Support
    Microsoft Teams
    Email Support
  • $7 hourly
    Hi there, I'm a Software engineering student with a solid background in tech support and exceptional customer service skills, exchanges, refunds, order handling, and customer service. I have worked for high-profile US companies, including Verizon, Altice, Direct TV, AT&T, Sprint, T-Mobile and Samsung. How I can help you: ✅Customer Support - Live chat support - Email Support - Phone support - Social media support ✅Translation Services - Proofreading - ENG/SPN -SPN-ENG emails, messages, and ordinary documents translation - ENG/SPN -SPN-ENG translation of agreements, contracts, covenants - ENG/SPN -SPN-ENG Translation of technical handbooks, manuals, & and instructions. ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheets, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - Internet Research
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    Email Support
    Online Chat Support
    Phone Support
    Microsoft Office
    Order Fulfillment
    Ticketing System
    Phone Communication
    Zendesk
    Virtual Assistance
    Spanish
    Microsoft Excel
    BPO Call Center
    Tech & IT
  • $20 hourly
    Hardworking and technically adept Cloud Content Team Leader with excellent collaboration and leadership skills, great resolve, and a constant willingness to learn.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    ELK Stack
    Nagios Core
    Microsoft Azure
    Cloud Security
    Cloud Computing
    System Administration
    Leadership Skills
    Technical Writing
    Project Management
  • $6 hourly
    Hi there, I am a business administration student with years of experience working in the call center industry as a customer service representative, technical support, trainer, and recruiter. I have supported high-profile US companies such as Altice Mobile, Windstream, and American first Finance.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Technical Support
    Dropshipping
    Finance
    Amazon Dropshipping
    WordPress e-Commerce
    Finance & Banking Chatbot
    HR & Recruiting Software
    Tech & IT
    Virtual Assistance
    Human Resource Management
    Administrative Support
    Online Chat Support
    Customer Support
    Data Entry
  • $5 hourly
    Experienced Customer Service Representative with a proven track record of delivering exceptional customer support over the phone and via chat. Over 4 years of experience across various projects, adept at addressing customer inquiries, providing effective solutions, and maintaining a high level of customer satisfaction. Strong communication and problem-solving skills with a commitment to delivering top-notch service.
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    Virtual Assistance
    Transaction Data Entry
    Call Center Software
    BPO Call Center
    Phone Support
    Online Chat Support
    CRM Software
    Resolves Conflict
    Active Listening
    Problem Solving
    Customer Satisfaction
    Bilingual Education
    Customer Service
    Technical Support
  • $8 hourly
    I am a professional Customer Service Representative with over 6 years experience in handling multi- national clients. My unique professional experience stems f rom years of providing excellent customer support, creative problem solving and building customer loyalty.
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    Human Resources
    Avaya
    SAP
    Salesforce
    Time Management
    Problem Solving
    Medical Billing
    Appointment Scheduling
    Microsoft 365 Copilot
    Quality Assurance
    Data Entry
    Receptionist Skills
    Customer Service
    Virtual Assistance
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