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Hire the best Troubleshooting Freelancers in Santo Domingo, DO

Check out Troubleshooting Freelancers in Santo Domingo, DO with the skills you need for your next job.
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  • $20 hourly

    • 5.0/5
    • (9 jobs)
    Let me take your customer satisfaction through the roof! I’m an enthusiastic, conscientious, hard worker with an eye for detail and a passion for language. Punctuality, as well as reliability are some of my strengths. I strive to accomplish goal-oriented results. I have considerable experience in the client success field and have worked in it for the past nine years with remarkable success. Furthermore, I have experience with software QA, bug reporting, and end-to-end testing. I am also familiar with Javascript. I also have extensive experience working with the tracking of traffic sources, troubleshooting source misattribution and scaling ads based on tracked data. The main attribution platform I use is Hyros and all that entails properly tracking data through it. My communication skills are somewhat my best ability. I possess a unique talent for translating highly complex technical information into concepts that others can readily grasp. These skills have enabled me to reduce response time to trouble tickets, vastly improving client satisfaction ratios. I am proficient with tools such as Slack, Jira, Zapier, Trello, Infusionsoft, and other communication and ticketing systems like Intercom, Zendesk, and others. *I’m looking for a long-term opportunity in a place I can grow professionally, always giving the extra mile and being extra thorough with the quality of the work I deliver. I aim to provide the best solution to my clients at a reasonable cost. Thanks again for checking out my profile, and I hope to hear from you soon!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Bug Reports
    System Configuration
    Customer Service
    Ticketing System
    Technical Support
    Product Knowledge
    Communication Etiquette
    Intercom
    Presentations
    Online Chat Support
    Email Support
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    Hi there, Thank you for visiting my profile! I am a freelancer with more than 15 years of experience. I am responsible, disciplined, and a fast learner. I have worked within the call center industry for high-profile companies such as Verizon, Altice, Direct TV, AT&T, Sprint, T-Mobile, and Samsung. I have also worked on several through US contractors with 100% customer satisfaction. How I can help you: ✅Customer Support - Live chat support - Email Support - Phone support - Social media support ✅Translation Services - Proofreading - ENG/SPN -SPN-ENG emails, messages, and ordinary documents translation - ENG/SPN -SPN-ENG translation of agreements, contracts, covenants - ENG/SPN -SPN-ENG Translation of technical handbooks, manuals, & and instructions. ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheets, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - Internet Research
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Order Tracking
    Email Support
    Online Chat Support
    Phone Support
    Microsoft Office
    Order Fulfillment
    Ticketing System
    Phone Communication
    Zendesk
    Virtual Assistance
    Spanish
    Microsoft Excel
    BPO Call Center
    Tech & IT
  • $6 hourly

    • 4.9/5
    • (1 job)
    Hi there! I'm a bilingual IT support, customer service specialist, and interpreter with over 4 years of experience. With my diverse skill set and values, such as problem-solving, teamwork, and communication, I can be of great help in any type of work related to these areas due to my adaptability to both new technologies and environments.  How can I help you? Translation and Interpretation: Facilitating cross-lingual communication. Translation of documents and conversations.  Customer Service: I worked for Kohls, a renowned retail company. Experience in multi-channel support: email, chat, phone, and social media.  IT Support: Any-Desk, Zendesk, Help Scout, Microsoft 365, Ticket Support, or any other helpdesk program you need. Interested? Let’s work together!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Support
    Translation
    Microsoft 365 Copilot
    People Management
    Critical Thinking Skills
    Email Support
    AnyDesk Software
    Customer Service
    Online Chat Support
    Helpdesk
    IT Support
    Computer Maintenance
  • $7 hourly

    • 5.0/5
    • (2 jobs)
    Hey there, I'm Gleiry, and I've been around the block in the call center world. Started off helping folks out with their questions and payments, then moved into sorting out tech issues and selling stuff. After that, I took on the challenge of chasing down late payments. I've learned a lot along the way, like how to talk to all kinds of people and solve problems on the fly. Juggling different tasks and always giving top-notch service became second nature to me. Now, I bring a mix of customer service, tech support, sales, and collections skills to any job. People often say I'm great at finding solutions, communicating clearly, and making sure customers feel taken care of.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Data Entry
    Virtual Assistance
    Spanish
    Online Chat Support
    Answered Ticket
    Email Support
    Email Communication
    Customer Satisfaction
    Computer Skills
    Debt Collection
    Phone Communication
    Tech & IT
    Customer Service
    Technical Support
  • $16 hourly

    • 0.0/5
    • (0 jobs)
    Customer service specialist with 6 years of experience in the call center industry, demonstrating a proven ability to establish and maintain excellent communication, time management, and problem-solving skills with both customers and team members. Known for bringing great energy to the work environment and possessing fast learning skills with a willingness to help. 🌟 Additionally, I have gained valuable experience working for Citizens Bank 🏦 and InterContinental Hotels Group 🏨 in the call center industries. 📞
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Ticketing System
    Customer Satisfaction
    Appointment Setting
    Sales Call
    Email Campaign Setup
    Customer Service
    Time Management
    BPO Call Center
    Spanish
    Phone Support
    Online Chat Support
    Email Support
    Zendesk
    Social Media Management
  • $6 hourly

    • 5.0/5
    • (1 job)
    Hello there! 👋 With over six years of valuable experience, I've served in various capacities as a Customer Service Representative. My roles have spanned across projects involving Roadside Assistance, Medical services, Sales, Interpreting, Retention and Desk Support. I've worked with Turo Rent-A-Car and Walmart, showing what I can do. 🚗💼 You could review the support I offer: ✔️️ Customer Support (Email, Phone, Live Chat) ✔️️ Calendar management ✔️️ Scheduling appointments ✔️️ Organizing files ✔️️Tech Support ✔️️ Internet & Web Research Equipped with a toolkit that includes: ✔️️ Microsoft Office Package ✔️️ Slack. ✔️️ Google Workspace (Google Doc, Google Sheets, Slide, Form, Drive) ✔️️ Calendly, Zoom, Microsoft Teams, Google Meet, Skype. Thank you for considering my qualifications. I look forward to discussing how my experiences align with your needs. 🌟
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Healthcare
    Over-the-Phone Interpreting
    Helpdesk
    Virtual Assistance
    Phone Communication
    Computer Science
    Technical Support
    BPO Call Center
    Customer Satisfaction
    Customer Service
    Tech & IT
    Spanish
    Email Support
    Online Chat Support
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I'm a dedicated and detail-oriented Bilingual Customer Service Specialist with over 2 years of experience. Fluent in both English and Spanish (C2 proficiency), I offer exceptional support to clients in multiple industries. My expertise includes handling inquiries, resolving billing issues, and delivering top-tier service with a focus on efficiency and customer satisfaction. I excel at: Managing customer concerns via email, chat, and phone. Resolving technical and billing inquiries. Handling escalations and complaints. Providing personalized solutions for customers. Maintaining accurate records of customer interactions. With a passion for helping people and a keen eye for detail, I am committed to ensuring that every client feels heard and valued. Let’s work together to enhance your customer experience and build long-term client relationships!.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Call Center Management
    Upselling
    Multitasking
    Data Entry
    Time Management
    Problem Solving
    End User Technical Support
    CRM Software
    Customer Support
    Bilingual Education
    Writing
    Communications
    Prompt Engineering
    Adobe Photoshop
  • $10 hourly

    • 4.7/5
    • (1 job)
    UPDATE 8/8/2024 At the moment only available for short-term and part-time projects (Up to 15 hours per week). Just for you to know and consider before sending any invitation. Fast learner with a bunch of hands-on experience and passionate about new technologies. Aside from my current commitments and duties, I am always eager to get involved in new personal and professional challenges. On this platform, I mainly focus on opportunities that allow me to continue developing, sharpening, growing, and taking advantage of my existing skills, which I have mostly acquired working independently. I invest a huge amount of my time in training myself and getting better to meet the standards of this changing and moving world and field. I consider myself detailed and results-oriented. Thanks to my computer science background and technical skills acquired over the years, I am well organized, with a clear and positive approach to problem-solving and end-user support. I also maintain a high sense of responsibility without dismissing the empathetic and human touch to ensure trust and reliability. I can assist you with the following and more: ➢ General IT L1/L2 Support, Consulting, and Device troubleshooting. ➢Ticket System and CRM Management and Administration. ➢ M365 Adm and Support service. ➢ Monitor and product testing (Websites, apps, etc.). ➢Software installation and Maintenance prevention. ➢Hardware, Peripherals, Software solutions. ➢Assistance through Remote Access and Control Apps ➢And more..... If you find my profile convenient for your current needs and budget. Let's connect and work together towards a mutual collaboration and success!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Remote IT Management
    Microsoft SQL Server Administration
    C#
    Microsoft Teams
    Microsoft SharePoint Administration
    Microsoft Dynamics 365
    Office 365
    Microsoft Azure Administration
    Technical Support
    Microsoft Azure
    IT Support
    Helpdesk
    Microsoft Active Directory
    Tech & IT
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    HABILIDADES Y COMPETENCIAS * Responsable * Puntual * Proactivo * Trabajo en equipo
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Personal Computer
    Microsoft Excel
    Desktop Application
    Seller-Provided Location
    Debt Collection
    Customer Service
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Hi welcome to my profile, my name is Pablo and I've had the honor of working in customer service , technical support and phone support. In big Companies like Cricket and Optimum Throughout my journey , I've gained a Profurn understanding of the significative of communication , problem-solving, and meticulous problem attention to detail. All these works has prepared me with the skills necessary to ensure quality service in every task in my charge and deliver exceptional service. I will be more than happy to provide the best service that I have already acquired and operate in accelerated spaces which are commonly seen where there is teamwork and I am truly excited to be part of your company and contribute to the success of the team.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Appointment Scheduling
    Point of Sale & Payment Systems
    Administrative Support
    Telephone System
    Data Entry
    Email Support
    Phone Communication
    Phone Support
    Spanish
    Mobile App
    Customer Service
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    Hello! 👋 I have extensive experience working in the call center industry, specializing in customer service and technical support. Throughout my career, I've honed my skills in assisting customers with their inquiries, resolving technical issues, and ensuring a smooth and satisfying experience for every caller. I'm passionate about helping people and enjoy tackling challenges to improve service quality and efficiency. 🌟
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Administrative Support
    Customer Support
    Customer Satisfaction
    BPO Call Center
    Spanish
    Ticketing System
    Online Chat Support
    Zendesk
    Email Communication
    Email Support
    Tech & IT
    Data Entry
    Technical Support
    Customer Service
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE Professional in charge of the installation and maintenance of network components for dizerent clients. Skilled at device con guration, troubleshooting, and system optimization. I ozer my services to assist your company with these tasks.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Network Access Control
    Network Engineering
    Network Design
    Network Monitoring
    Network Analysis
    Network Architecture
    System Configuration
    Network Administration
    Computer Hardware Installation
  • $6 hourly

    • 0.0/5
    • (1 job)
    Hi there, I am a business administration student with years of experience working in the call center industry as a customer service representative, technical support, trainer, and recruiter. I have supported high-profile US companies such as Altice Mobile, Windstream, and American first Finance.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Technical Support
    Dropshipping
    Finance
    Amazon Dropshipping
    WordPress e-Commerce
    Finance & Banking Chatbot
    HR & Recruiting Software
    Tech & IT
    Virtual Assistance
    Human Resource Management
    Administrative Support
    Online Chat Support
    Customer Support
    Data Entry
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I am a professional Customer Service Representative with over 6 years experience in handling multi- national clients. My unique professional experience stems f rom years of providing excellent customer support, creative problem solving and building customer loyalty.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Human Resources
    Avaya
    SAP
    Salesforce
    Time Management
    Problem Solving
    Medical Billing
    Appointment Scheduling
    Microsoft 365 Copilot
    Quality Assurance
    Data Entry
    Receptionist Skills
    Customer Service
    Virtual Assistance
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Highly motivated and experienced professional with 12+ years in the healthcare and legal industries. I bring a wealth of knowledge in Business Process Outsourcing (BPO), patient care, and legal intake to provide exceptional support to your team. My Skills: Medical Assisting: Patient vitals, charting, appointment scheduling, medication administration (experience may vary). Patient Care Specialist: Creating positive patient experiences, resolving inquiries, coordinating care with providers. Medical Intake: Efficiently collecting patient information, verifying insurance, preparing patients for appointments. Legal Patient Intake: Gathering client details, understanding legal issues, ensuring proper documentation for attorneys. BPO Expertise: Proven ability to adapt to various processes, strong communication and organizational skills, meeting deadlines consistently. I am a dedicated and detail-oriented individual with a passion for accuracy and excellent customer service. I thrive in fast-paced environments and am eager to leverage my experience to contribute to your project's success.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Phone Communication
    Electronic Medical Record
    Google Workspace
    Management Skills
    Booking Services
    Data Entry
    Online Chat Support
    Email Support
    Spanish
    Appointment Scheduling
    Medical Editing
    Medical Billing
    Patient Care
    Customer Service
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Hi there! I bring extensive experience in customer service, team management, and operational excellence. Here’s what I offer: - Customer Service & Tech Support: Expertise in resolving issues and delivering top-quality support. - Team Management: Proven ability to lead teams, manage schedules, and drive performance. - Operational Efficiency: Managed large teams and enhanced processes for optimal results. Fluent in English and Spanish. - Account Management: Oversaw BPO operations for the US telecom industry, handling up to 320 employees and ensuring client satisfaction. Let’s discuss how my skills can contribute to your project’s success!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Management Skills
    Customer Support
    Microsoft Office
    People Management
    Project Management
    Account Management
    Client Management
    QuickBooks Enterprise
    English
    Spanish
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Dedicated and results-driven with a strong background in customer service and communication. Highly skilled in problem-solving and maintaining client satisfaction, I thrive in fast-paced environments and excel at multitasking. With a keen attention to detail and a commitment to continuous improvement, I consistently deliver high-quality performance and exceed expectations. A collaborative team player with excellent interpersonal skills, I am passionate about contributing to team success and driving organizational growth.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Operating Systems Development
    Operating System
    Computer Hardware
    IT Support
    Data Entry
    Office 365
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