Hire the best Troubleshooting Freelancers in Giza, EG

Check out Troubleshooting Freelancers in Giza, EG with the skills you need for your next job.
  • $50 hourly
    I am a seasoned technical support engineer with over four years of experience, having served as a technical advisor at Microsoft.
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    Office 365
    Technical Support
  • $20 hourly
    Hello, My name is Mahmoud. I'm from Egypt. I'm an Experienced Technical Support Engineer with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in all Office 365 technologies (Exchange, SharePoint, Teams, Identity, Azure AD, and Office Apps), Windows server storage, and High availability (FailoverCluster and Hyper-V). I have interests in Graphic Design, Motion Graphics, and Videography. Strong administrative professional. Looking forward to working with you! Regards, Mahmoud
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    Operating System
    IT Support
    Customer Service
    Server Virtualization
    System Administration
    Microsoft Active Directory
    Microsoft Excel
    Microsoft Windows
    Data Entry
    Office 365
    Microsoft Office
    Phone Communication
    Adobe Photoshop
  • $45 hourly
    You've worked as an IT Technical Support & IT Administrator for a Two years, providing Help Desk support and troubleshooting for users. Your responsibilities included receiving technical inquiries and issues via phone and email, providing support for software and hardware, documenting inquiries and implemented solutions, and delivering instructions and guidance to users for effective issue resolution.
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    IT Infrastructure
    Online Help
    Hardware Troubleshooting
    Network Administration
    Microsoft Active Directory
    Remote IT Management
    Helpdesk
    Information Technology
  • $20 hourly
    I specialize in designing and building websites using WordPress, providing customized solutions for individuals and businesses. With a keen eye for aesthetics and functionality, I create visually appealing and user-friendly websites that effectively showcase your brand and meet your specific needs.
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    CSS
    Ecommerce
    WordPress
    WooCommerce
    Web Design
    Landing Page
    Graphic Design
  • $15 hourly
    I am an experienced IT professional specializing in Office 365 administration, Azure cloud solutions, and managing both on-premise and cloud-based servers. With a strong foundation in technical support, I provide comprehensive solutions for businesses seeking to optimize their IT infrastructure. I am fluent in both English and German, enabling me to effectively support clients and teams in either language. Key Areas of Expertise: Office 365 & Azure Administration: I have extensive experience managing Office 365 environments, handling everything from user and admin roles, security and compliance reports, to email migrations and license management. I also specialize in configuring Azure Active Directory, implementing multi-factor authentication, and protecting systems from malware and phishing attacks. Cloud & On-Premise Server Management: I provide top-tier support for server environments, ensuring reliable performance, security, and scalability. Whether managing cloud services like Azure or handling on-premise server setups, I am proficient in troubleshooting and optimizing systems to meet business needs. Technical Support & Customer Service: With a background in providing high-level technical support for hardware and software, I have the skills to diagnose and resolve complex IT issues efficiently. My experience includes providing chat and email support to customers, ensuring timely and effective communication. Ticketing Systems Expertise: I have hands-on experience with various ticketing systems, including Freshdesk, Zendesk, Remedy, and RAVE, allowing me to manage and track support requests effectively while maintaining high standards of customer service. Bilingual Communication (English & German): My ability to communicate fluently in both German and English allows me to support a diverse range of clients and teams, ensuring clear and effective collaboration in any setting. I am passionate about helping businesses leverage the latest in IT technology, ensuring they get the most out of their investments. Let’s work together to build and maintain a reliable, secure, and scalable IT environment tailored to your needs.
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    Zendesk
    Online Chat Support
    German
    Technical Support
    Web Development
    Microsoft Windows
    Office 365
    JavaScript
    Ticketing System
    Customer Support
    Software Testing
    Data Entry
  • $10 hourly
    My Experience working on platforms:- -Windows Administrator -Linux Administrator -Hypervisors: VMware ,ESXI,V Sphere,Hyper V -Domain Controllers Microsoft Servers Primary and Additional -Windows Server Roles Installation and Configuration(Active Directory,DHCP,DNS,WSUS,GPO) -Network Subnetting -VICIbox/VICIdial Cluster Installation -RAID Configurations & Installation -Firewalls (Sophos & Fortigate)Routing ,Policy,Rules -NVR&DVR Configuration camera systems Installation and maintenance CCTV
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    Operating Systems Development
    Helpdesk
    CompTIA
    Technical Support
    Desktop & Laptop Support
    Server & Virtualization Software
    MySQL
    Computer Skills
    Email System
    Computer Network
    Local Area Network
    System Installation & Upgrades
    Server Virtualization
    System Administration
  • $14 hourly
    A Passionate, Enthusiast, and Highly Skilled GNU/LINUX System Administrator with Hands-on Experience in Different open-source and Linux technologies. Describing myself as a guy who likes problem-solving and OS troubleshooting more than anything ever. Committed to improving services up-time and systems availability. Operating Systems [ RHEL - Debian - SUSE - Ubuntu ] Configuration Management [ Ansbile ] Containers [ Docker - Podman ] Container Orchestration [ Swarm - Kubernetes - OpenShift ] Monitoring [ Zabbix ] VCS [ GitHub ] Security [ IPTables - Firewalld - CSF ] Control Panels [ cPanel / WHM ] Web Servers [ Apache - NGINX ] Red Hat Technologies : Red Hat Identity Management Red Hat Satellite Server Red Hat OpenShift Container Platform
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    Web Server
    Red Hat Administration
    cPanel
    LDAP
    Mail Server Implementation
    Linux System Administration
    Bash
    DNS
  • $15 hourly
    As a seasoned System Engineer with over 4 years of experience, I specialize in providing robust infrastructure solutions. My expertise spans hardware, operating systems, and various systems. I am passionate about optimizing system performance, ensuring seamless operations, and implementing industry best practices. I deliver efficient and reliable solutions tailored to my clients’ unique needs. Key Skills: ✅ Operating System Administration: Windows, Linux and Mac OS ✅ Server Setup, Configuration, and Optimization | Security Hardening | Performance Tuning ✅DNS Management: Zone Configuration | Record Management (A, CNAME, MX, etc.) ✅ Microsoft 365 Cloud Administration - Blacklist and whitelist management to maintain a clean reputation and avoid email delivery issues. ✅ System Administration: Implement, Manage, Maintain, Monitor Ticketing Systems | Virtualization Solutions | Surveillance System Configuration | End Point Security | Firewall | Storage Systems | Monitoring Systems | Backup Solutions | Switches | Grand Stream | Why Choose Me? I am a solution-oriented professional who analyzes your requirements, devises tailored solutions, and implements best practices to address your specific needs. I excel in collaboration and communication, believing in transparent and effective communication to ensure your vision is realized. If you are looking for a reliable and skilled System Engineer who can optimize your infrastructure and streamline your operations, I am here to assist you. Let’s discuss your project requirements and elevate your systems to new heights of efficiency and reliability.
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    Cloud Computing
    Router
    Ticketing System
    Office 365
    Grandstream
    Backup & Migration
    VPN
    Network Security
    Firewall
    Zabbix
    Network Monitoring
    System Monitoring
    Server & Virtualization Software
    Storage Device
  • $7 hourly
    Hello! I'm Mahmoud Moussa, a dedicated and proficient Helpdesk and Technical Assistant fluent in both German and English. With over 5 years of experience in providing top-tier technical support and customer service, I am committed to resolving clients' technical issues promptly and efficiently. #### Expertise and Skills: - **Bilingual Support**: Fluent in German and English, enabling clear and effective communication with clients. - **Technical Troubleshooting**: Skilled in diagnosing and fixing hardware and software issues, ensuring minimal downtime and optimal performance. - **Remote Assistance**: Experienced in providing remote support via phone, email, and chat, using tools such as TeamViewer and Remote Desktop. - **CRM Management**: Proficient with CRM systems like Salesforce and Zendesk, ensuring efficient ticket management and resolution. - **Networking**: Knowledgeable in network setup and troubleshooting, including internet connectivity issues. - **Documentation**: Adept at creating and maintaining comprehensive technical documentation and user guides. #### What I Offer: I specialize in delivering exceptional customer service and technical support to German-speaking clients. My approach is client-focused, ensuring that I understand their unique needs and provide tailored solutions. Whether it's a minor software glitch or a complex hardware issue, I am equipped to handle it all with professionalism and expertise. #### Why Choose Me: - **Proven Track Record**: A history of satisfied clients and successful problem resolutions. - **Effective Communication**: Clear and concise communication in both German and English. - **Reliable and Efficient**: Known for quick response times and efficient problem-solving skills. - **Continuous Learning**: I stay updated with the latest technology trends and advancements to provide the best possible support. If you are looking for a reliable Helpdesk and Technical Assistant who can offer bilingual support, look no further. I am eager to assist you in achieving your technical support goals and ensuring your systems run smoothly. Let's connect and discuss how I can contribute to your success. Looking forward to working with you! Best regards, Mahmoud Moussa --- Feel free to adjust any details or add more specific experiences and skills that you have. This bio is designed to highlight your bilingual capabilities and technical expertise, making it clear to potential clients why you would be a valuable addition to their team.
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    Technical Documentation
    Helpdesk
    Remote Connection Support
    Multitasking
    Communication Skills
    Problem Solving
    IT Support
    English
    German
    Technical Support
    Customer Service
  • $10 hourly
    2nd level support engineer helping the users to resolve their technical issues and supporting level 1 agents contact the 2nd level support teams as well in German and English. I was working in MS partner as tier 3 windows server support engineer helping the customers resolving their technical issues specially in failover clustering, storage. hyper v and performance issues. To make the career shift i took too many technical courses . check them in my linked profile momen magdy but the most important was (CCNA and MCSA ) Iam (B1, B2, C1) certified German speaker. i was working as translator and have published more than 30 articles officially
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    Customer Service
    Translation
    Journalism
    Help Desk Technology International ServicePRO
    Quality Audit
    English
    German
    Windows Server
    Computing & Networking
  • $3 hourly
    Eager Chinese learner, Future SCM specialist. ORACLE ERP SCM CONSULTANT An Oracle (Inventory- Purchasing- Order management) Consultant Able to Imply clients needs into Oracle ERP systems and troubelshoot.
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    Supply Chain Management
    Oracle
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