Hire the best Troubleshooting Freelancers in San Pedro Sula, HN
Check out Troubleshooting Freelancers in San Pedro Sula, HN with the skills you need for your next job.
- $13 hourly
- 5.0/5
- (1 job)
Hi, my name is Marvin Contreras currently living in Honduras Fully bilingual. I've been working in the IT department for a long time and have been able to get valuable experience to be able to use and share to excel at any job and help teams grow. I would describe myself as a very committed person. I am very responsible and accountable in everything that I do. I like to do everything to the best of my abilities, and if I don't know something I research until I can find the best way to provide you with an accurate answer, so you can say that I'm kind of curious in a certain way. Experience: ✅ 6 years | IT Helpdesk / IT helpdesk Escalation ✅ 2 years | Technical Support Engineer My services include, but are not limited to: Email Management Ticket Support Live Chat Support Customer service Certifications: Google IT Support Specialization
Troubleshooting
Microsoft Active DirectoryTechnical DocumentationMicrosoft Exchange OnlineSpanish to English TranslationMicrosoft OfficeOffice 365Technical SupportTech & ITZoho CRM - $20 hourly
- 5.0/5
- (19 jobs)
Welcome to my profile! I have 10 years in experience in the customer service area, in which I have develop and focus in the customer satisfaction. By hiring me you and your customers will enjoy of: * Excellent resolution time * The best customer experience ever * My critical thinking will be valuable with complicated scenarios * I'll be able to work with pressure * I'll be able to work without supervision I am experienced using tools such as: * Zendesk * Zopim * Salesforce * Microsoft Excel I hope I can hear from you soon and schedule an interview!
Troubleshooting
System AdministrationIT InfrastructureZopimNetwork SecurityCustomer SupportIT SupportEmail CommunicationCustomer ServiceMicrosoft ExcelServer Operating SystemOnline Chat SupportZendeskEmail Support - $12 hourly
- 0.0/5
- (0 jobs)
ABOUT ME I am an experienced and dedicated professional with over six years of expertise as a Customer Service Specialist, LA, and Quality Inspector. I excel at delivering exceptional client support, optimizing processes, and fostering strong relationships, all while consistently exceeding performance goals. My ability to resolve challenges effectively and contribute to organizational success is driven by a genuine commitment to excellence. I thrive in dynamic environments and look forward to bringing my skills and passion to your company. Working alongside exceptional team leaders is a highlight of my career, and I value the opportunity to collaborate and grow together.
Troubleshooting
Legal AssistanceAdministrative SupportQuality InspectionQuality ControlTechnical SupportVirtual AssistanceCustomer RetentionCustomer Care - $10 hourly
- 0.0/5
- (0 jobs)
I am a collaborative team player with a proven track record of overcoming challenges, resolving issues, and building strong relationships with customers and colleagues alike. With 7 years of exceptional customer service experience across diverse industries, I am committed to deliver outstanding care and fostering ultimate customer satisfaction. Guided by the philosophy of continuous self-improvement, I strive to be better every day and bring this mindset to my work. My experience has given me valuable insights into industry best practices, as well as the ability to identify and address areas for improvement effectively. In addition to my customer service expertise, I bring technical proficiency in SaaS platforms and foundational knowledge of HTML/CSS for website development. I am confident that my unique blend of skills, problem-solving abilities, and dedication to helping others achieve their best. Also and must important, I love cats.
Troubleshooting
Computer SkillsLeadership SkillsProblem SolvingActive ListeningCustomer Service TrainingTechnical SupportTech & ITServerPhone CommunicationCustomer Service - $8 hourly
- 5.0/5
- (4 jobs)
Hi, I'm Keily, My work experience consists of seven years in multiple areas in which I have succeeded. I worked as a customer service and data analyst at Total Call Mobile. Here I had the job of analyzing the low-income customers for a federal program (Lifeline) for this task, there were many factors that needed to be analyzed and then approved, in order for them to be applicable and get the service. I also worked at Gogo ´´The Inflight Internet Company´´ As a technical and customer support agent. I was able to solve customer´s inquiries, problems with their computers DNS, inflight Wi-Fi connection, and slow service, as well as providing troubleshooting steps and solutions according to their needs. And lastly, as an Engagement agent at Global E. Grow (E-commerce), I sharpen my skills on how to track, check and escalate when a customer was not able to get an order in time, modify orders before they were shipped, or cancel and refund them. Since I worked for them 2 years giving chat/ticket/email and social media support.
Troubleshooting
WordPressCustomer ServiceHigh-Ticket ClosingData EntryOnline Chat SupportPhone SupportEmail Support - $10 hourly
- 0.0/5
- (0 jobs)
With six years of exceptional customer service experience across diverse industries, I am committed to delivering outstanding care and fostering ultimate customer satisfaction. Guided by the philosophy of continuous self-improvement, I strive to be better every day and bring this mindset to my work. I am a collaborative team player with a proven track record of overcoming challenges, resolving issues, and building strong relationships with customers and colleagues. My experience has given me valuable insights into industry best practices and the ability to identify and address areas for improvement effectively. In addition to my customer service expertise, I bring technical proficiency in SaaS platforms and foundational knowledge of HTML/CSS for website development. I am confident that my unique blend of skills, problem-solving abilities, and dedication to helping others achieve their best makes me a valuable asset to any team.
Troubleshooting
Computer SkillsMultitaskingMicrosoft TeamsCommunicationsProblem SolvingDecision MakingCustomer ServiceTechnical Support Want to browse more freelancers?
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