Hire the best Troubleshooting Freelancers in Nairobi, KE

Check out Troubleshooting Freelancers in Nairobi, KE with the skills you need for your next job.
  • $25 hourly
    For over 6 years I have worked as Systems Support Administrator and Front end web developer. I have hands-on experience in handling diverse system operations (installations, configurations, maintenance, administration, upgrade, network monitoring) in windows systems. I am a Cisco and Microsoft certified professional. I can excellently design, execute, configure and optimize IT infrastructures for effectiveness and highly performance. I am a good listener and an excellent communicator. I have experience and skills in the following; - Content Management Systems: WordPress, Joomla - Scripting Languages: PHP, HTML 5, CSS 3, Python - Windows Server OS: Server 2016/2012 R2/2008 R2/2003 - Exchange Server: Ms Exchange 2010, Ms Office 365 - Database Systems: MySQL, MSSQL 2008/2012 - CPanel: Email accounts creation, configuration & administration - Firewalls & Wireless Access Points; Cyberoam, SOPHOS, Ubiquiti, unifi & Dlink
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Windows 10 Administration
    Customer Service
    Network Monitoring
    Customer Support
    Windows Administration
    Network Security
    Email Support
    Microsoft Teams
    System Administration
    Microsoft Excel
    Network Administration
    Ticketing System
    Office 365
    Microsoft Exchange Server
  • $10 hourly
    Michael Mmbaya here, I've been working as an IT Support Specialist and data entry assistant for more than a year now both offline and online. Am highly motivated, and detail oriented person. I have worked with various start-ups from different fields; technology, agriculture and in the business field both locally and across the globe. Am very passionate assisting with IT related issues to my clients and their satisfaction is my joy. I utmost complete tasks before deadlines as soon as am assigned the task unless unavoidable circumstance emerges. Services are both to individuals and organizations. Feel free to reach me, looking forward to serve you, ready for new ideas and challenges.
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    System Hardening
    Cisco IOS
    Network Administration
    Internet of Things
    Google Sheets Automation
    Google Apps Script
    Cryptography
    Ruby on Rails Stack
    Database Administration
    Computer Operating System
    Linux
    Wireshark
    Network Monitoring
    System Administration
    Python
    Online Research
    Data Entry
    Microsoft Excel
  • $8 hourly
    I'm an IT Expert with 5 years proficiency in Networking, Telecoms, VoIP, Security and Website optimization. I have dealt with top brands like Ubiquiti, MikroTik, Cisco, Grandstream, Yeastar, Yealink, Huawei etc with active certifications. Skills include Wireless AP Installations, Configuration, LAN design, configuration, optimization and troubleshooting, routing and switching technologies, VoIP Installations, configuration and optimization, Wordpress and Joomla website maintenance and optimization. With my hands on experience involving project deployments, I can confidently undertake any job that has requirements in my specialty. Please reach me for further clarifications. Thank you for your time. Kind Regards, M.O. Oliver
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    Technical Support
    Incident Management
    SEO Writing
    Linux System Administration
    Wireless Network Implementation
    Cisco Certified Network Associate
    Grandstream
    Mikrotik RouterBOARD
    Network Administration
    VoIP
    Network Design
    Ubiquiti
  • $50 hourly
    I am an Electrical Engineer who loves to perform hands on work on equipment and troubleshooting machine electrical issues and finding a solution
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    Tech & IT
    Technical Illustration
    Electronics
    Technical Support
    Technical Project Management
  • $80 hourly
    PROFESSIONAL SUMMARY Experienced System Professional with 10 years background in Information Technology. Progressive experience in the field marked by continuous contributions above and beyond requirements. OBJECTIVE To do the best in my profession, inspire life and contribute positively to the development of any organization through team work.
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    Backup
    Cloud Management
    Server & Virtualization Software
    Avaya
    Backup & Migration
    Security Patch Installation
    Desktop Application
    Server Administration
    Storage Area Network
    Office 365
    Microsoft Active Directory
  • $6 hourly
    I am a confident, reliable, enthusiastic, and highly driven individual with a positive approach and ability to provide exceptional service to clients. Experience Worked as a Customer Service in 1. Shutterfly at Contact Centre International as a Call agent 2. Eldoret International Airport 3. Nairobi Animal Orphanage/ Safari Walk Skills and Qualifications • strong communication skills • Active listening and empathy • Problem-solving • Knowledge of relevant products and services • Multitasking and time management • Typing • Confidentiality • Reliability • Quick to learn Achievements • Improved customer service scores • Increased sales due to excellent service • Ease in navigating through the Salesforce software reducing response time Software Proficiency • Salesforce • Microsoft Office
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    Customer Satisfaction
    Salesforce CRM
    Product Knowledge
    Data Entry
    LiveAgent
    Email
    Salesforce
    Microsoft Office
    Business Process Outsourcing
    Phone Communication
    BPO Call Center
    Customer Service
    Typing
    Call Center Management
  • $35 hourly
    I'm on a mission to make a difference through technology and innovation. I'm eager to blend my academic knowledge with my practical experience to drive impactful solutions. I have a deep curiosity about how technology can solve real-world problems and make our lives better. I'm a critical thinker who believes that every challenge has multiple solutions. With a knack for creativity, I've honed my problem-solving skills and can work both independently and as a team player. My coursework has exposed me to a diverse range of tech skills, including web design, database systems, artificial intelligence, and application programming. I'm particularly passionate about web development and designing engaging user interfaces. In addition to my academic journey, I'm a proud recipient of industry recognized certifications in areas like Cybersecurity and Artificial Intelligence.
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    VMWare
    Veeam
    Remote Connection Support
    Customer Care
    Customer Experience
    Customer Engagement
    Project Management
    Product Documentation
    Time Management
    Problem Solving
    Communication Etiquette
    FAQ
    Cloud Application
    Cloud Computing
  • $15 hourly
    Hello! I'm Peter Githinji, a skilled and motivated IT Support Engineer with 9 years of experience in providing top-notch technical support and solutions to clients from a wide array of industries. As an IT professional, I am committed to delivering exceptional services that cater to your unique requirements and ensure a seamless digital experience for your business or personal needs. My Expertise: Technical Troubleshooting: Whether it's software glitches, hardware malfunctions, or network connectivity issues, I excel in identifying and resolving a wide range of technical problems swiftly and efficiently. My in-depth knowledge of various operating systems and applications empowers me to tackle challenges with precision. Help Desk Support: I specialize in delivering timely and effective help desk support, offering personalized assistance to users with diverse levels of technical expertise. I am dedicated to resolving issues promptly, ensuring minimal downtime, and providing clear instructions to empower users in handling common technical concerns. Network Configuration and Administration: From setting up secure networks to managing routers and firewalls, I am well-versed in configuring and maintaining network infrastructure. Your data security and privacy are my top priorities, and I take every measure to safeguard your systems from potential threats. Software and Hardware Upgrades: As technology evolves, I stay up-to-date with the latest advancements and can guide you through software updates and hardware upgrades that enhance your system's performance and efficiency. Data Backup and Recovery: Protecting your critical data is crucial. I implement reliable data backup solutions and ensure efficient data recovery processes to safeguard your valuable information. Why Choose Me: Reliability: I take great pride in delivering consistent, reliable, and high-quality IT support services. With a strong commitment to meeting deadlines and exceeding expectations, I guarantee that your IT needs are in safe hands. Effective Communication: I believe that clear and open communication is essential for successful collaboration. I actively listen to your concerns, provide regular updates, and maintain a transparent communication channel throughout the project. Flexibility: I understand that every client's needs are unique, and I am adaptable in tailoring my solutions to align with your specific requirements. Whether you need ongoing support or a one-time assistance, I am here to accommodate your preferences. Client Satisfaction: My ultimate goal is your satisfaction. I am dedicated to delivering solutions that not only meet your immediate needs but also contribute to your long-term success.
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    Hardware Troubleshooting
    Backup & Migration
    IT Service Management
    Ticketing System
    Office 365
    Server Administration
    Windows Administration
    Firewall
    Information Technology
    Computing & Networking
    Computer Network
    Network Engineering
    Tech & IT
    IT Support
  • $7 hourly
    As a versatile freelancer, I am your go-to professional for all things related to generating exceptional content and providing innovative solutions. With a strong background in web development, content writing and editing, I am well-equipped to craft engaging and impactful content tailored to your needs.Reach out to me whenever you need any clarification.
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    Market Research
    Business Editing
    Translation
    Creative Writing
    React
    JavaScript
    Responsive Design
  • $15 hourly
    Savvy expert experienced in troubleshooting computer hardware and software issues in customerfocused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
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    Technical Analysis
    Complaint Management
    Data Recovery
    Performance Optimization
    Software Debugging
    Desktop Support
    Customer Relationship Management
    Network Administration
    Technical Support
    Office 365
    API
    API Development
    Product Development
    CSS
  • $30 hourly
    I am an IT Engineer with a broad and dynamic skill set encompassing Microsoft system administration, technical support, and a strong foundation in IT. My academic background, technical proficiency, and problem-solving abilities equip me to handle a wide range of IT challenges. I excel in managing Microsoft technologies, including Windows Server, Active Directory, Exchange Server, SharePoint, and Office 365, while prioritizing security and compliance. I also thrive in customer-facing roles, utilizing my strong customer service skills to assist end-users effectively and efficiently. With adaptability and a commitment to continuous learning, I remain up-to-date with the ever-evolving IT landscape. As a team player, I collaborate seamlessly with colleagues and engage effectively with technical and non-technical stakeholders. I am a versatile and well-rounded IT professional with a strong foundation in IT engineering, Microsoft system administration, and technical support. My technical expertise, problem-solving skills, and commitment to staying current in the field make me a valuable asset in the ever-evolving world of IT. Whether it's managing Microsoft systems, providing top-tier customer support, or collaborating effectively in a team, I bring a diverse skill set and dedication to excellence to every task.
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    Cloud Computing
    iOS
    Project Management
    ITIL
    Cross Functional Team Leadership
    Data Analysis
    Virtual Desktop Infrastructure
    IT Support
    IT Service Management
    Cloud Services
    Microsoft Windows
    Office 365
    System Administration
  • $17 hourly
    INFORMATION TECHNOLOGY CONSULTANT * IT Specialist, expert in providing user support, planning, implementing, and evaluating systems infrastructure and effectiveness, and reversing inefficiencies. * Key contributor to system enhancements, information security and applications support, and business process design. * Skilled at effectively managing client expectations and project deliverables. AREAS OF EXPERTISE Network Configuration User Support Installation/Troubleshooting Client Relations Systems Administration System Maintenance System Configuration Data Backups System Rollout & Support TECHNOLOGY TOOLBOX Technology & Systems Knowledge: CRM & Windows Operating Systems, MS Office Suite, CCNA verified. Database & Project Systems: Ms. Access, Ms. SQL Design: CorelDraw X3
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    Software Configuration Management
    System Administration
    Website Builders & CMS Consultation
    IT Support
    Backup
    Microsoft Windows
    Microsoft Office
    IT Consultation
    Information Technology
  • $30 hourly
    I am an experienced IT support Analyst/Technician/Specialist known for my problem-solving skills, client-centric approach and expertise in resolving complex IT issues. With strong communication skills, I bridge the gap between technical complexities and end-users, ensuring satisfaction and empowering efficient technology utilization. My commitment to continuous improvement and adaptability in dynamic environments make me a valuable asset to any organization seeking top-tier IT support.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Problem Solving
    Cloud Services
    Ticketing System
    Operating System
    Remote Connection Support
    Hardware Troubleshooting
    Interpersonal Skills
    Windows Administration
    Tech & IT
    Computer Network
    Computing & Networking
    Linux
    Cloud Computing
    Information Technology
  • $15 hourly
    CAREER OBJECTIVES Am an energetic, self-motivated and hardworking person. My goal is to become associated to the organization where I will utilize my skills and knowledge and gain further experience while enhancing company productivity, reputation as well efficient operations in any task assigned. SKILLS AND ABILITIES Factors I will play on my active role towards the organization for achieving its goals *Professionalism *Sincerity with the job *Applying analytical skills professional and experience I have gained *Support and coordination as a member *Effective communication and listening *Timely completion of assignments keeping accuracy intact
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    Problem Solving
    Invoicing
    Management Skills
    Client Management
  • $30 hourly
    I am a Salesforce administrator well-versed with automation, flows, security management, data modeling, user management and general system administration. A dynamic and detail-oriented professional with over three years of experience in implementing complex operational procedures and delivering comprehensive training programs. Adept at assessing and maintaining quality standards in service delivery centers. Possesses excellent communication and feedback skills with a proven track record of analyzing and improving operational processes.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Salesforce
    Interpersonal Skills
    Training & Development
    Continuous Improvement
    Communication Skills
    Data Modeling
    Automation
    Salesforce CRM
  • $18 hourly
    OBJECTIVE To be a well trained Leader/manager in order to become a competent team leader and professional in achieving organizational goals.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Application
    Hardware Troubleshooting
    Communication Skills
    Computer Basics
  • $40 hourly
    I am an experienced and skilled professional in the field of electronics and electrical engineering. With a passion for innovation and a proven track record of success, I am ready to tackle any challenge and make meaningful contributions to the world of technology. Let's connect and explore how we can work together to bring your electronic and electrical projects to life!
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    Electronic Workbench
    Electronics
    Engineering & Architecture
    Electrical Engineering
  • $7 hourly
    Personal Profile Highly collaborative individual who aspires to obtain a position where I can maximize my unlimited potential, with a multiplayer of skills, morality, integrity, and a high degree of competence acquired to meet both the organizational and individual needs cost-effectively. I am also skilled in MS Suite, computer networking & programming.
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    IT Procurement
    Event Management
    Database Management
    Translation
    Virtual Assistance
    Transcript
    Data Analysis
    Meeting Scheduling
    Filing
    Computer Hardware
    PHP Script
    Computing & Networking
    Data Management
    Management Skills
  • $15 hourly
    Hey, Thanks for visiting my profile. I am a Top Rated Plus Upwork Virtual assistant with a background of up to 5 years in Admin assistance and customer Service. I possess excellent communication and organizational skills, and am also proactive and hardworking with a clear focus on maintaining efficient and accurate operations. I excel in: * WordPress.com, WordPress.org, WIX Website management * Technical Customer Support * Email communication and inbox response * Zendesk Tickets * Chat management * Customer Service * Shopify Order processing * Light video editing * Social Media Management * Calendar Management My Objective is to meet and satisfy my employer's needs professionally in working together to achieve the desired results. I value great Client-Contractor communication as it is the basis for setting, understanding, and meeting goals. Looking forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Support
    Web Development
    Technical Support
    Customer Service
    Email Support
    Video Editing
    Project Management
    WordPress
    Email Marketing
    Executive Support
    Virtual Assistance
    Google Docs
    Tech & IT
    Word Processing
  • $4 hourly
    Hi, thanks for looking at my profile! Are you searching for a perfect combination of speed, 100% accuracy, quick turnaround, and high-quality service? I am a passionate professional who offers versatile experience in Data Entry, PDF conversion, PDF Editing, Fillable PDF Form, MS Excel, MS Word, PowerPoint, and Graphic Design, with more than two years of experience. My strongest skills include: ✔️ Data Entry ✔️ PDF Editing ✔️ MS Office (Excel, Word, PowerPoint) ✔️ Google Docs / Spreadsheet ✔️ Microsoft Word Designing Formatting ✔️ PDF Conversion to Word, Excel, and PowerPoint ✔️ Expandable Fillable PDF Form / Flowable PDF Fillable Form ✔️ Scanned PDF to Editable MS Word ✔ Web Research ✔ Typing ✔ Graphic Design ✔ Internet research ✔ Data mining 👉🏻 SOFTWARE EXPERTISE: - Adobe Acrobat PRO DC - Adobe Indesign - JotForm, Google Form, TypeForm - CANVA Pro • Why choose me: 100% Satisfaction 100% Accurate Work Quick Learner and Talented On-time conveyance Fast delivery Flexibility and Value for Money Looking forward to building a strong connection with a splendid working experience with you all. Best Regards Ann
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    PDF Conversion
    Database Management System
    Google Sheets
    Technical Support
    Website Builder
    Clerical Skills
    Problem Solving
    Microsoft Excel
    Typing
    Google Docs
    Data Entry
    Style Sheet
  • $40 hourly
    An experienced Electrical Engineering machine installation and commissioning Maintenance and repair planning
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    Electrical Engineering
    Engineering & Architecture
  • $70 hourly
    Summary Telecommunications, Cloud-native elements, NFV and Virtualisation consultant for legacy and next-generation signalling solutions across GSM, GPRS, UMTS, LTE and 5G networks for service providers. I have over 17 years of experience in the telecommunications industry with a wealth of knowledge in business development, service provider operations, managed services operations and OEM Equipment vendor sales consulting and solution architecture.
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    Performance Management
    Service Level Management
    Managed Services
    Sales Engineering
    Business Development
    Solution Architecture
    Solution Selling
    Project Management
    Network Engineering
    Telecommunications Engineering
    Network Architecture
  • $8 hourly
    Hello there. My name is Rispar Tarus. I am a seasoned IT professional with over 8 years of experience in system administration, network management, and information security. With a proven track record in overseeing large-scale IT projects and optimizing operational efficiency, I am dedicated to delivering high-quality solutions that meet the unique needs of my clients. My background includes roles such as Regional IT Manager at Samsung Electronics East Africa, where I oversaw the day-to-day IT operations for Samsung Electronics in five countries including Kenya, Tanzania, Ethiopia, Sudan, and DRC. My main goal was to ensure that the company’s networks, hardware and systems were efficient, secure, reliable and available 100% of the time. My expertise extends to project management, IT policies formulation and compliance, end-user support, troubleshooting, user account administration, documentation. Furthermore, my educational qualifications include a master's degree in computational Intelligence and certifications in System Administration, Networking, Hardware, CCNA, SQL, Project Management, Power BI & Tableau, and ML/AI. I’m also proficient in the following technologies and tools; MS OS Windows 10/11, MS Office 2016/19/ O365, Networking, LAN/ WAN/ VPN, Wi-Fi, Firewalls, MS Server 2013/16/19, Help desk systems, CRM, VoIP, SAP, MFA, MDM, Google Meet, Zoom, MS Teams, G-Suite, MS Outlook. I’m also knowledgeable in CCTV systems, Access control systems, Time and attendance systems, SaaS applications. Besides technical skills, I also possess strong communication and interpersonal skills, problem-solving and decision making, organization and time management skills and customer service skills to better understand and support your clients’ needs. I am passionate about leveraging technology to drive business success and customer satisfaction and am committed to providing top-notch services to my clients. If you are seeking a dedicated and experienced IT professional who can deliver results, I am ready to collaborate with you on your projects. Thank you for considering my profile, and I look forward to the opportunity to work together. Let's achieve excellence, one project at a time! *********************************************************************************************** I'm also a highly Data Analyst. I have always loved working with data; data is my passion. I love the idea of taking raw data through cleaning, transformation, analysis, modeling all the way to meaningful presentation of insights. I have over five years' experience in Data Analysis. Reach out to me for; -Data analysis, data visualization, trend forecasting, reporting and presentation, ETL, queries, data cleaning, data modeling. Thank you for considering my profile, and I look forward to the opportunity to work together. Let's achieve excellence, one project at a time!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Visual Basic for Applications
    Forecasting
    MySQL
    Firewall
    Data Cleaning
    Data Modeling
    Data Analysis
    Data Visualization
    Microsoft Excel
    Google Sheets
    Microsoft Power BI
    Server Administration
    Cisco CallManager
    3CX
    Office 365
    System Administration
    IT Support
  • $8 hourly
    Hello there. My name is Wilson Seur from Nairobi, Kenya. I have a Bachelors degree in Electrical and Telecommunication Engineering. I have great interest in IT sector and more specifically to networking, I have certications in CCNA, Huawei Datacom, IT Support specialist and Fortinet certifications. I have worked in the IT space for the last 3 years and passionate to honing and developing my skills in this sector. I am also a part time transcriptionist having done transcription from 2019 to now. My experience in transcription include medical transcription, legal transcription, podcast and class lectures.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Podcast Transcription
    Medical Transcription
    Legal Transcription
    Audio Transcription
    Data Backup
    Cybersecurity Management
    Ticketing System
    Customer Support
    Network Monitoring
    VoIP PBX
    Microsoft Office
    Computer Network
  • $15 hourly
    I am a skilled IT professional with over five years of experience in systems administration, data science, data visualization, scripting, automation, and cloud computing. Key skills: 1. Technical expertise: I strongly understand IT infrastructure, Cloud, and business software systems. 2. Problem-solving skills: I can quickly identify and resolve IT problems. I have a proven track record of troubleshooting and resolving complex issues. 3. Communication skills: I can communicate effectively with technical and non-technical audiences. I can explain complex technical concepts in a clear and concise manner. 4. Programming: I can effectively translate and solve business problems using programming languages such as Python, C++, and Java. Projects: 1. Upgraded Odoo ERP from version 9 to 15. 2. Migrated the IT infrastructure of a medium-sized company to Microsoft Azure. 3. Implemented reporting system for a medium-sized company.
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    PostgreSQL Programming
    Operating Systems Development
    Odoo Administration
    System Administration
    Customer Service
    Odoo Development
    Computing & Networking
    IT Infrastructure
    Product Installation Support
    Linux System Administration
    Microsoft Azure
    Machine Learning
    Data Analysis
    Python
  • $10 hourly
    Suleiman Elkindy is a multi-talented individual based in Nairobi, with a passion for exploring the world, gaming, and cooking. He is a jack-of-all-trades, with skills in video editing, logo designing, animation, software development and web development. Currently studying computer science at Zetech University, Suleiman has already made a name for himself in the tech industry. With his keen eye for design and his knack for data management, he has worked on numerous projects that have earned him praise from clients and colleagues alike. When he's not busy coding or designing, Suleiman can be found gaming, trying out new recipes, or planning his next adventure. He believes that life is about constantly learning, growing, and experiencing new things, and he is always looking for ways to challenge himself and expand his horizons. With his talent, drive, and diverse skill set, Suleiman is poised to make a significant impact in the tech industry and beyond. Keep an eye out for this rising star!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Audio Transcription
    Social Media Management
    Office 365
    Adobe Lightroom
    Logo Animation
    Translation & Localization Software
    Video Editing
    Video Animation
    Typing
    Graphic Design
    Data Entry
    Logo Design
    Translation
    Virtual Assistance
  • $23 hourly
    Highly motivated, skilled and responsible IT System Administrator with good experience in managing and maintaining IT infrastructure. Proficient at implementing system upgrade, optimizing networks performance and providing efficient technical support to end user. Achievements * Implementing major systems with zero downtime and zero data loss. * Attaché of Kenya Meteorological Department. * Provide IT support to KMD computer end users. Excellent in Microsoft Office. Good typing skills
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    CSS
    Computer Network
    Network Security
    Team Building
    System Analysis
    Web Development
    Social Networking Development
    System Maintenance
    System Administration
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