Hire the best Troubleshooting Freelancers in Nigeria

Check out Troubleshooting Freelancers in Nigeria with the skills you need for your next job.
  • $40 hourly
    Top Rated Freelancer with over six years of experience working in IT. I've worked with several Office 365 and Google Workspace/Suite IT administrators, Managers,s and Users worldwide remotely and physically. I excel at resolving technical problems, troubleshooting network connectivity issues, and maintaining computer equipment. My experience in IT administration and help desk support has provided me with core strengths in technical needs analysis, server/network administration, and general IT support. Major areas of expertise: ☁️ Office 365 / Microsoft 365 ☁️ Microsoft Azure ☁️Powershell and Bash scripting ☁️ Google Suite / Google Workspace ☁️ Microsoft Teams ☁️PowerShell automation ☁️DNS management, DKIM, DMARC, SPF. Certifications; • Microsoft 365 Certified: Enterprise Administrator Expert • Microsoft 365 Certified: Teams Administrator Associate • Microsoft Certified Trainer • ITIL 4 Foundation • MS- 101 Microsoft 365 Mobility and Security • MS-100 Microsoft 365 Identity and Services • MS-700 Managing Microsoft Teams • Fortinet Network Security Expert level 1-3 • Aviatrix Certified Engineer - Multi-Cloud Network Associate I am happy to assist with any issues you might have with any IT-related issues. Hit the "INVITE" button, and let's discuss!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Remote IT Management
    Google Cloud Platform
    Microsoft SharePoint
    Technical Support
    Office 365
    Microsoft Certified Information Technology Professional
    Microsoft SharePoint Administration
    Microsoft Exchange Online
    Microsoft Teams
    Microsoft Outlook
    Incident Management
    Microsoft Windows PowerShell
    Microsoft Active Directory
    System Configuration
  • $35 hourly
    My name is Temidayo Frank Obasoyen. I am a Microsoft 365 Enterprise Administrator, Microsoft Security Administrator Associate, Messaging Administrator Associate, Microsoft Teams Administrator Associate, Azure Security Engineer Associate. I help organizations set up Microsoft 365 tenants and provide worldwide Microsoft 365 Technical Support to IT managers, IT directors, Head of IT, CTO, and CEOs of organizations globally. I support hybrid and cloud-only Microsoft 365 deployment for the following regions: EMEA, NOAM, and APGC clients. I have experience creating technical architecture documents and SOP creation for operation. I have experience work daily on incidents, problems, and service requests under the direction of an Infrastructure Specialist. I have experience working with a team and help provide technical suggestions related to tickets. I have experience collaborating with Internal and customers for troubleshooting incidents and adhere to critical incident procedures. I have experience communicating with customers on project status reports and dashboards, meeting agendas and minutes, and executive information. I have a Windows 11 Pro PC with the latest updates installed, 16 GB RAM, Core i7, 500 GB HDD with no 3rd-party antivirus software installed and 11th generation. I am fluent in English and with excellent chat skills. I have a work environment conducive to the job (with internet speeds greater than 70 MBs). I have a decent headset/mic for customers to hear me. The following are my experience with Microsoft Office 365 but not limited to them: • Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, OneDrive for Business, Exchange Online, and Active Directory • Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA • Installation and Activation of Office Applications O365 channels and Patching deployment • Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification • Experience in handling migration issues from on-premises to cloud • Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security and Compliance • Experience in managing Hybrid environments, Exchange Online Protection, DirSync/ADFS Environment • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Good understanding of DNS, Hybrid Email Routing, Email Tracking, SMTP/ Application Mail Relay, Backup and Restore, Disaster recovery concepts • Exchange Online, Azure Active Directory, Azure AD synchronization • Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell, and Microsoft Teams Management Shell. • Managing Identities in Microsoft Azure Active Directory • Managing Cloud Security and Data with Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery. • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Real-time experience on Microsoft Office 365, SharePoint Online, PowerApps, Power Automate, and SharePoint Framework • Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets • Perform scripting administration tasks and reporting using PowerShell or other scripting technology developing scripts for automating processes within the environment • Configure and implement large scale Active Directory environment •Good understanding and work experience with various mobility solutions •Troubleshooting skills on Outlook 2013 and 2016 •Good knowledge of Office 365 Groups Implementation, Security, Troubleshooting and Event Log Administration •Evaluate symptoms and determine the root cause of complex client issues reported by various stakeholders and end-users •Experience on Migration Tools like Quest Migration or any other third-party tool for Inter and Intra Exchange Organization migration for Exchange 2003/2007/2010/2013 and Office 365. •Troubleshooting experience on Outlook and Office • Excellent customer service skills. • Microsoft Office 365 Deployment and Administration • Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support, and Administration • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP)
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Administrative Support
    Email Communication
    Customer Support
    Microsoft Exchange Online
    Microsoft Teams
    Customer Service
    Microsoft Active Directory
    Technical Support
    End User Technical Support
    Microsoft Outlook
    Office 365
    Ticketing System
    Email Support
    Phone Support
  • $15 hourly
    Microsoft Office 365 Specialist and dedicated to work with business clients managing and creating system through Office 365 services. I have first hand experience in resolving clients issue on all office 365 services. I am good and adept with Exchange Online, sharepoint online, OneDrive for business, SFB/Teams and Office installation with 100% resolution rate. Always willing to learn and develop new skills.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Microsoft Exchange Online
    Microsoft PowerPoint
    Microsoft Teams
    Microsoft Power Automate
    Wireless Network Implementation
    Microsoft SharePoint Administration
    Microsoft Windows PowerShell
    Office 365
  • $28 hourly
    Personable and knowledgeable Technical Support Specialist with over 4 years of experience assisting customers with various hardware and software-related issues. Provided in-depth technical support to clients at a Tier 2 level, solving 99.2% of issues without transferring to Tier 3 support. Providing phone, email, and Chat support for customers across the globe for businesses of all sizes. Skills Computer Hardware: Windows XP/Vista/7/8/10, Mac OS, Networks: LAN, WAN, DHCP, DNS, TCP/IP Server: Windows Active Directory Tools: PowerShell, Hyper V, Azure VM, Kaseya, IT Glue, BMS, Connectwise Cloud Technologies: Office 365 AWS, Microsoft Azure
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Ticketing System
    System Configuration
    Microsoft Exchange Online
    Microsoft Teams
    English
    Zendesk
    Network Administration
    Windows 10 Administration
    Online Chat Support
    Office 365
    Microsoft Azure
    Tech & IT
    Microsoft Active Directory
    Microsoft Office
  • $30 hourly
    Highly skilled and motivated Technology specialist with vast experience in assisting customers with various hardware and software-related issues and providing problem solving techniques. Area of Expertise: Office 365 |Microsoft Exchange, Outlook, Teams, SharePoint, and OneDrive technology |Windows 10 | Outlook | Active Directory| Azure AD Connect |Desktop related issue| Data Analysis Some of my key strengths include but not limited to Knowledge-based, Methodical approach to troubleshooting, Excellent knowledge and troubleshooting experience, Flexibility, and Adaptability, Tolerance: Stress tolerance. Computer Operations Risk Management/Troubleshooting Problem Solving
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Technical Support
    Product Support
    Microsoft Azure
    Microsoft SharePoint Administration
    Microsoft SharePoint Designer
    Customer Support
    Office 365
    Customer Service
    Microsoft Exchange Online
  • $11 hourly
    To acquire a comprehensive knowledge of the value chain at different functional sectors within an establishment and work with existing teams to develop new approaches for tackling operational problems and improving existing processes.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Microsoft Office
    Desktop Support
    Windows Administration
    Microsoft Outlook
    Microsoft Teams
    Microsoft SharePoint Administration
    Microsoft Exchange Online
    Customer Support
    Office 365
    Microsoft Active Directory
    Technical Support
  • $30 hourly
    I am a highly motivated Technical Support Engineer with an excellent track record of providing outstanding customer service and support to clients in various business sectors across EMEA (Europe Middle East and Africa) and America.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Office 365
    Microsoft Teams
    Technical Support
    Microsoft SharePoint Administration
    Customer Support
    Software Development
    System Administration
    Training Presentation
    Microsoft Exchange Online
    Microsoft Outlook
    English
    Team Management
    Phone Support
    Email Support
  • $26 hourly
    Highly skilled and motivated Technology specialist with vast experience assisting customers with various hardware and software-related issues. Providing in-depth technical support to clients at a Tier 2 level, solving 99.2% of issues without transferring to Tier 3 support, and providing phone, email, and Chat support for customers across the globe for businesses of all sizes. Area of Expertise: Windows 10 | Outlook | Active Directory| Azure AD Connect |Any Desktop related issue| Office 365 |Microsoft Exchange, Outlook, Teams, Sharepoint, and OneDrive technology | Ubiquiti Products - (Remote connectivity) LogMeIn, Zendesk Anydesk, and Team viewer.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Office 365
    DevOps
    Microsoft Teams
    Helpdesk
    Technical Support
    System Configuration
    Incident Management
    Ticketing System
    Microsoft Outlook
    Ubiquiti
    Project Management
    VMware Administration
  • $15 hourly
    I have an exceptional ability in my area of specialization. Also with my qualified knowledge in Azure AD, Office 365, and Exchange online skills to work here. Most of my work involves - Exchange online troubleshooting - AD-connect related issues - Azure AD and On-Prem AD - Active directory federation services (ADFS) - O365 Migration and Troubleshooting - Identity and Outlook - PIM, Identity protection, conditional access policy, and Multi-factor authentication (MFA) - Hybrid Scenarios - Hard and Soft Match etc
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Active Directory Federation Services
    Microsoft Exchange Online
    Microsoft SharePoint Administration
    Microsoft Active Directory
    Microsoft Windows PowerShell
    DNS
    Microsoft Azure
    Office 365
    Windows Server
  • $20 hourly
    A Technical Service Expert with a demonstrated history of working in the internet and information technology Industry for over 5 years. Skilled in SEO, WordPress, Office 365 (Microsoft Exchange Online, Security and Compliance, Teams, SharePoint, and OneDrive), Data Migration and Active Directory. He is also creative, original, and an ambitious graduate with a great work ethic, energy, and an eye for detail.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Online Chat Support
    Microsoft Outlook
    Remote IT Management
    Email Security
    WordPress
    Microsoft Exchange Online
    Microsoft Teams
    Technical Support
    Microsoft SharePoint
    Email Support
    Microsoft Active Directory
    Microsoft Windows PowerShell
    Tech & IT
    Office 365
  • $22 hourly
    I seek a challenging yet rewarding job position in a progressive organisation that will provide an opportunity to utilize my technical skills. Here are some of my skills *Able to analyze, troubleshoot and deliver Microsoft cloud solutions on Azure and Office 365 platforms. * Able to design and implement migrations to and from Exchange Online from source Exchange environments. * Able to design and implement Office 365 and Azure eco system authentication infrastructure including Azure AD. * Dealing effectively with users in resolving technical issues and questions * Test, troubleshoot and work independently to resolve both customer issues or problems * Maintaining the corporate email system, including account management and email archival * Researching, analyzing and implementing patches and upgrades to fix operating system problems or vulnerabilities * Evaluates new products and services *support for Windows 10 endpoints out of Microsoft Intune
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Microsoft Exchange Server
    Communication Etiquette
    End User Technical Support
    Product Knowledge
    Technical Documentation
    Linux System Administration
    Ticketing System
    Technical Support
    Phone Support
    Online Chat Support
  • $15 hourly
    A great customer support personnel with a high sense of professionalism, customer centric and technically inclined person. I believe in providing great customer experience with high technical ability to delight every of my contact I am an Office 365 Administrator who Analyzes, troubleshoots, and resolves technical problems with Office 365 workloads like SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft Outlook (OWA and Client), Exchange Online, OneNote, Azure. I have basic Computer architecture, Operating systems, Remote connection and virtual machines, Computer Networking, Troubleshooting, Customer service, Routing concepts, VPN and proxies, System administration, IT Security, and Network Security skills.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Communication Skills
    Technical Support
    Email Communication
    Interpersonal Skills
    Customer Support
    Customer Service
    Phone Communication
    Time Management
    Customer Satisfaction
    Email Support
  • $15 hourly
    I am an experienced customer and technical support engineer with strong support background in Microsoft Office 365 exchange online, exchange server, active directory, Microsoft Outlook, Teams and directory synchronisation using AD Connect. I am analytical, proactive, hardworking and commercially focused with Bachelor's degree in Computer Science and Masters in Business Management. I have proven the ability to make decisions and solve complex problems under pressure and in a fast paced environment and client focused establishments. I possess an excellent analytical skill, research, troubleshooting, problem-solving skill, communication skill and fluent in both written and spoken English language.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Microsoft Windows PowerShell
    Office 365
    phpMyAdmin
    Microsoft Windows
    Microsoft Exchange Online
    Microsoft Teams
    Database Management
    Microsoft Active Directory
    WordPress
  • $15 hourly
    1. Experienced in providing superior service frontline Technical Support to clients, using advanced troubleshooting mechanisms in Office 365 (Exchange Online, SharePoint Online, Teams, Outlook 2016, OneDrive). 2. Active Directory Connect tool (AD Connect) and advising customers on the best course of action. 3. Working with DNS -Types or records, record creation, DNS management, DNS troubleshooting. 4. Experience working with Active Directory - FSMO Roles, Active Directory Domains and Trusts, Active Directory Sites and Services. 5. Experienced with using and troubleshooting Outlook 2016 within the network environment (permissions, calendar sharing, and delegation). 6. Troubleshooting and setting up of essential Exchange functions for customers. 7. Management of Active Directory to suit the desired purpose for customers. 8. Navigating essential SharePoint for Customers, likewise carrying out advanced troubleshooting. 9. Initiating a structured activity for Customers in compliance with the internal rules and procedures of the Company and the internal Regulations. 10. Working autonomously as part of a global team. Incidence Management experience - including managing business expectations and communications for clients. 11. Basic User & Security Group Active Directory administration guide for customers. 12. Assign Users permissions to manage your organization's email and mailboxes from the Exchange Admin center for customers globally. 13. Set up an archive and deletion policy for mailboxes in organizations for clients. 14. Setting up "send as" and Send on behalf" delegates for someone's mailbox for client companies. 15. Enabling Email anti-spam protection and malware filters and other complexities involved for client companies as well. 17. Configuring permissions in Exchange Online and Manage Role Groups with the organization's policies to suit client needs. 18. Delegating SharePoint Admin roles to manage Microsoft 365 Groups, including creating, deleting, restoring groups, and changing group owners for clients. 19. Management of sharing settings at the organization level for companies. 20. Management of site storage limits. 21. Ensuring proper management of meetings, including meeting policies, configurations, and conference bridges. 22. Proper configuration of voice, including calling policies and phone number inventory and assignment. 23. Guiding clients in managing all org-wide settings, including federation, teams upgrade, and Teams client settings. 24. Ensuring good guidance on teams in the organization and their associated settings, including membership (group management supported via PowerShell, team management in the Teams admin center. 25. Manage Teams – certified devices and set up and assign configuration policies. 26. View User profile page and troubleshoot user call quality problems using advanced troubleshooting toolset. 27. Access, monitor, and troubleshoot tenants call quality and reliability using data exposed in Call 28. Quality Dashboard (CQD) down to the users impacted by poor quality for clients. 29. Troubleshoot communications issues within Teams by using advanced troubleshooting tools. 30. Management of Teams configuration and updates, review device health and status of connected 31. Peripherals, set up and apply configuration profiles, and restart devices for customers. 32. Maintaining and managing the Teams service and creation of Microsoft 365 Groups. 33. Providing advanced troubleshooting using both Internal/External tools. 34. Deep Knowledge of using PowerShell cmdlets in troubleshooting Microsoft 365 Applications. 35. Plan Security and compliance roles and policies for Microsoft 365. 36. Manage Microsoft 365 subscription and Tenant health. 37. Managing and implementing Multi-Factor Authentication (MFA) to suit the desired purpose. 38. Managing Teams as well as integrating them with other Microsoft 365 Applications and also carrying out advanced troubleshooting. 39. Basic knowledge of Office Deployment Tool (ODT). 40. Management and registration of VLSC.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Product Knowledge
    Microsoft Active Directory
    Technical Support
    Microsoft SharePoint Development
    System Administration
    Database Administration
    Customer Support
    Microsoft Exchange Online
    Microsoft SharePoint Administration
    Microsoft Windows
    Microsoft Teams
    Administrative Support
    Microsoft SharePoint
    Microsoft Office
  • $12 hourly
    I am an experienced IT professional with over 5 years of experience in different facets of IT I have a strong technical background, and a thorough understanding of computer and networking concepts with experience in Office 365 Management, Network Management, and Virtualisation. With Exposure to a wide range of technologies such as Microsoft Azure and Office 365 Exchange, Teams, OneDrive, and SharePoint, server administration, identity, and customer/user support. Cloud support engineer. Support Office 365 products Exchange server configuration and implementations Data Migration Mail flow configuration Hybrid environment setup Network support computer repair and troubleshooting Office 365 Exchange Online SharePoint Online Team OneDrive Azure Active Directory
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Microsoft Teams
    Windows Administration
    Microsoft Active Directory
    Microsoft Azure
    Office 365
    Communication Skills
    Microsoft Exchange Server
    Windows Server
    Bug Tracking & Reports
    Customer Service
    System Administration
    Desktop & Laptop Support
    Customer Support
    End User Technical Support
  • $10 hourly
    In my 5 years of technical support, I acquired lots of skills and techniques in troubleshooting, assisting customers and ticket resolution. With a wide range of experiences from Windows 7 through Windows 10, I have expanded my knowledge base to have a high case resolution percentage. While specializing in Customer Service Support for Windows and Office 365, I am also proficient in system administration, identity and access management and Windows server administration.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    System Configuration
    Customer Support
    Customer Satisfaction
    Customer Engagement
    Technical Support
    Windows 10 Administration
    Product Knowledge
    Incident Management
    Communication Etiquette
    Office Administration
    Phone Support
    Online Chat Support
    Office 365
    Zendesk
  • $10 hourly
    As a M365 Enterprise Tools Specialist at Upwork, I apply my cloud and security skills to onboard, support, and train new Technical Support Engineers for Microsoft services online. I am also a Microsoft Certified Trainer (MCT) for all Microsoft 365 workloads, cloud tool deployment, and support engineering. With over four years of experience in Office 365 migration, administration, and troubleshooting, I have developed a deep expertise in Microsoft cloud technologies, such as Azure Active Directory, SharePoint, Exchange, Teams, and OneDrive. I have also deployed and managed Microsoft Azure Information Protection and other security and compliance tools. My mission is to enable and empower organizations to leverage the full potential of cloud and security solutions. - 5 years experience as a Modern workspace and Enterprise Administrator..
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Web Design
    Cloud Computing
    Customer Service
    System Analysis
    Python
    Microsoft Active Directory
    Microsoft SharePoint Administration
    Microsoft Azure
    Computer Network
    Data Entry
    Microsoft Teams
    Microsoft Exchange Online
  • $15 hourly
    Interpersonal Communication Ability to Diagnose Problems Adaptable and Flexible Leadership and Team Management Ability to Work Under Pressure Analytical Thinker Decision and Time Management Attention to Detail
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Critical Thinking Skills
    Customer Support
    Microsoft Azure
    Database Administration
    Microsoft Windows
    Technical Support
    Scriptwriting
    Information Technology
    Email Support
    English
    Microsoft SharePoint
  • $30 hourly
    Technical/Customer Support • Technical Training • Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive, Security & Compliance, Identity, Outlook, Azure AD Connect) • Microsoft PowerBi • Windows Administration • Computer repairs and maintenance • Microsoft Azure, AWS, Aviatrix
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    DNS
    SMTP
    Microsoft Exchange Online
    Technical Support
    Microsoft Exchange Server
    Microsoft SharePoint Administration
    Microsoft Teams
    Data Migration
    Office 365
    Microsoft Active Directory
    Microsoft Windows PowerShell
    Email Deliverability
    Microsoft Outlook
    Email Support
  • $10 hourly
    I am a professional Technical support advocate with over 4years of experience who has supported several applications and software in the past and present in a BPO setting. My Objective is to be able to provide excellent and accurate service to my client and to be able to share my knowledge and experience with the company. I am the best fit in handling customer's needs, and I make sure I provide world-class customer service to all customers. I would appreciate the opportunity to contribute to your companies tremendous successes. I am confident that in me, you will find a reliable self and goal-driven customer-centric asset with a knack for improving processes. Support detail: ● Technical support ● Order refund and cancellation ● Proficient in computer Software Systems ● Basic Audio recording ● Phone and email Handling ● Live chat handling ● Research ● Inbound and outbound calls ● Capable of working under time pressure ● Able to read, write and verbally communicate in English ● Decision Making Tools: Zendesk Grasshopper FreshDesk Rave Jira and Confluence Slack Google spreadsheet Google slides Google meet Zoom Excel Skype
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Product Knowledge
    WordPress
    End User Technical Support
    Office 365
    Product Listings
    Task Coordination
    Project Management
    Communication Skills
    Customer Support
    Microsoft Windows
    Scheduling
    Administrative Support
    Order Tracking
    Jira
  • $20 hourly
    I am a Microsoft office 365 technical support engineer who analyzes, troubleshoot and resolve technical problems with office 365 workloads like SharePoint online, OneDrive online for business, Microsoft Teams and Exchange online. I can also administer office 365 as well.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    End User Technical Support
    English
    Email Support
    Microsoft SharePoint Administration
    Microsoft Azure
    Ticketing System
    Customer Support
    Office 365
    Phone Support
    Microsoft Exchange Online
    Microsoft Teams
    Microsoft SharePoint
    Microsoft Windows PowerShell
  • $20 hourly
    Support Engineer with a passion for providing world-class technical support. Extensive technical skills and effective customer management abilities. I enjoy listening to customers’ queries, understanding, empathizing, and finally resolving existing issues.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Microsoft SharePoint Administration
    Customer Experience
    Microsoft Office
    Microsoft Exchange Online
    Microsoft Teams
    Microsoft Active Directory
    Microsoft Windows
    Office 365
    Microsoft Exchange Server
  • $30 hourly
    Excellent trouble shooting skill, Experience on Exchange online Experience with DNS including setup Enterprise Administrator Expert M365 Administrator Cloud administrator
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Microsoft Windows PowerShell
    Service Cloud Administration
    Microsoft Exchange Online
    Cloud Computing
  • $10 hourly
    I'm a tech-savvy lady, who's ambitious, intelligent, and eager to learn. My objectives include working with the world-class organizations to solve problems and bring development to their environment. I am an excellent support agent, amazing virtual assistant and a very good data entry personnel. An IT professional with a well-rounded hands-on experience in Infrastructure, Cloud Services and Productivity Application in the industrial and Market research sector, with focus on enabling business technologies to optimize organization strategies, processes and workflows. Possess clear and sound communication and collaboration skills, problem solving skills, creative and innovative thinking skills, time management and prioritization skills to lead and work with diverse groups effectively.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    IT Support
    Customer Service
    Jenkins
    Windows Administration
    Terraform
    System Administration
    Microsoft Outlook
    Office 365
    Online Chat Support
    Kubernetes
    Technical Support
    Microsoft Exchange Online
    Docker
    Data Entry
  • $15 hourly
    Technical support specialist with extensive experience helping clients with G suite Migration and Office 365 issues, including Outlook, Exchange Online, OneDrive, SharePoint Online, Teams, Skype for Business, OneNote, Windows 8, 10 and 11, macOS, and Microsoft Office suites (Excel, Word, and PowerPoint) problems remotely via phone, email, and in-person. I have strong problem-solving and communication skills, and I can work both individually and in teams to produce top-notch outcomes. Additionally, I have provided consistent support and knowledgeable troubleshooting for desktop problems and malfunctions, ensuring that the desktop is secure with the most recent antivirus software updates. periodically evaluating how smoothly desktop functionality functions Areas of expertise :  DNS management, DKIM, DMARC, SPF.  Office 365 / Microsoft 365 Administration  Microsoft Azure  Google Suite / Google Workspace  Microsoft Teams  Microsoft Ondrive  PowerShell automation Certification:  MS-100 Microsoft 365 Identity and Services. Do you need a top-notch service? Please click the invite button, and I'll be happy to help.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Technical Support
    Microsoft Active Directory
    Microsoft Azure
    Office 365
    Microsoft Exchange Online
    Administrative Support
    Customer Support
    Microsoft Windows PowerShell
    Microsoft Outlook
    Email Support
    Online Chat Support
    Microsoft Office
  • $15 hourly
    Being a double qualified Medical Specialist with over 15 years of experience in Health, Business, and Administrative Duties, I provide creative and detailed Customer Care Services, as well as support Executives and Business Owners to achieve their goals by keeping the company's core values and ideologies. I am very proficient in the English language both written and oral, a team player who pays extensive attention to details, and can work 40 hours+ a week under minimal supervision. My objective as a freelancer is to provide the highest quality service contributing to the growth of my clients seeking: - Customer Care Support - Admin Support - Health-care Management - Electronic Medical Records Management - Fitness and Wellness - Lead qualification and prospecting - Telehealth and Telemedicine expert - Organization - Digital and Social media Marketing - Web Research - Personal assistance - Telemarketing - Calendar Management - Email Handling - Data Entry and other general admin tasks. I am a detailed, dedicated, compassionate and hardworking professional equipped with technical skills and a positive work ethic. I am very confident that with my broad work experience, the skill set I've earned over the years, and my passionate desire to provide world-class customer service, I will be a valuable addition to any establishment that hires me.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Personal Administration
    Phone Support
    File Management
    EMR Data Entry
    Healthcare IT
    Email Support
    Online Chat Support
    Customer Service
    Telemarketing
    Science & Medicine
    Sales & Marketing
    Data Entry
  • $5 hourly
    Are you prepared to tame irate customers and keep your customers loyal with a skilled customer service specialist? Maintaining a business' reputation is easier when you have a customer support professional who is dedicated to it. Companies must recognize irate customers, despite the difficulties associated with dealing with them. I can help you find a quick solution to your problem using troubleshooting and problem-solving methods. It is imperative that businesses provide live chat and email support to customers 24 hours a day, seven days a week, if they want to succeed. When it comes to customer service, you can rely on me to deliver outstanding results. My customer service experience and knowledge will ensure that irate customers in your organization are calmed and satisfied. Over time, proper customer relationship management has enabled me to gain experience in dealing with customers and providing high-quality customer service. My expert troubleshooting and problem-solving techniques have helped my clients' customers maintain loyalty for over four years, and I am capable of doing well at your company as well. Here are my core competencies as a customer support specialist: Calling, emailing, or using live chat to promptly and politely answer customer questions. Escalating complex or unresolved client issues to the relevant manager or division for more review and swift and efficient resolution Keeping up with product and market developments to better serve customers. Keeping a positive outlook and offering top-notch customer service all help to create a positive customer service experience. Troubleshooting and resolving issues with the goods or services provided by the business. providing customers with accurate and current information as well as product knowledge. Responding to customer complaints and concerns in a timely and accurate manner. Preserving thorough records of customer questions and issues, as well as monitoring customer interactions. My skills as a customer support specialist are as follows: Effective Phone, Live-chat operator, and Email Support. Troubleshooting. Answering Product Questions. Customer Relationship Management. Tickets Creation and Management. Active and emphatic Listening. Communication Etiquettes. Call Logging/Report. About Me: I am a career-driven customer support specialist who ensures that my clients are satisfied and complete projects with a high rate of improvement. I would be glad to be a part of your team and take that project of yours to the next level. If you would love for me to be a part of your team, then send an Upwork message to begin.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Sales
    Phone Communication
    Live Chat Software
    Email Support
    Online Chat Support
    Phone Support
    Communication Etiquette
    Email Communication
    CRM Software
    Customer Relationship Management
    Customer Service
    Social Media Management
    Customer Support
    Zendesk
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job (it’s free)

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.