The Best Troubleshooting Freelancers For Hire In Nicaragua

Check out Troubleshooting Freelancers in Nicaragua with the skills you need for your next job.

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$9 hourly
- 5.0/5
- (4 jobs)
Hello, welcome to my profile! I am an extremely dedicated and detail-oriented Customer Service Specialist with an amazing customer satisfaction history. Always providing excelent customer service, demonstrating empathy, acknowledging, building rapport, taking ownership with good social communication and problem-solving abilities, with a great tone of voice, as a result, willing to help to solve their concerns while adding value to the company. I excel at: • Bilingual (English and Spanish) • Email Handling | Phone Handling • CRMs: SalesForce • Customer Support (email, chat, voice) • Ability to handle confidential information with discretion • Tech Savvy • Expert in Google Suites | Google Docs | Microsoft Office • Good in both oral and written communication • Managing calendars/meetings/traveling/time • Ability to multitask, set priorities and manage time effectively • Can work independently or as a team • Being able to solve problems and resilience to stress and effort - I have my private office to work and it is free of noise or distraction. - USB Headsets Please consider giving me the opportunity to collaborate with your business. Thank you!

Troubleshooting
Google Sheets
Bilingual Education
Multitasking
Risk Analysis
Fraud Detection
Salesforce CRM
Email Etiquette
Customer Support
Typing
Customer Service
English to Spanish Translation
Problem Solving
Email Communication
$7 hourly
- 5.0/5
- (7 jobs)
7+ years of experience in Customer Service and Tech Support, where I developed great troubleshooting skills, critical thinking and multi tasking skills. Expert in email support, quite familiar and comfortable in phone support. Great working in teams, strong believer than communication is the key for a efficient team. Always receptive to feedback, recommendations and changes. Goal oriented, positive mindset, hard worker. Great typing skills to an average of 65 WPS. Adept to network and computer technology. I have great schedule flexibility, available for any immediate offer.

Troubleshooting
Administrative Support
Email Communication
Chat & Messaging Software
Quality Assurance
Product Management
Data Entry
Translation
Spanish to English Translation
Leadership Skills
Technical Translation
English to Spanish Translation
Virtual Assistance
Technical Support
Team Management
$10 hourly
- 5.0/5
- (2 jobs)
My name is Jeremy Casanova based on my previous work experience I can guarantee quality performance and commitment in this line of business. I have developed my teamwork skills and management skills such as: • Personality characteristics, like — patience, poise, tact. Self-Presentation and communication skills. • Negotiation and sales skills. • Positive attitude. • Attention to detail. • People oriented. • Problem analysis — Problem solving Analytical thinking. • Organizational skill. • Adaptability — Ability to work under pressure. • Initiator/goal oriented. This would allow me to help the company maintain the image as the number firm in the industry. I would appreciate your consideration of my credentials. If any additional information is required, you can reach me at anytime.

Troubleshooting
Debt Collection
Business Development
Management Skills
Lead Generation
Spanish to English Translation
Technical Support
Data Entry
Sales
Customer Service
Online Chat Support
$15 hourly
- 5.0/5
- (4 jobs)
Hello, welcome to my profile! I bring a wealth of experience as a Case Manager and Legal Assistant, characterized by a deep dedication to excellence and detail. Within the legal field, particularly in immigration processes, personal injury cases, and employment, I've honed my skills with a focus on delivering exceptional service. My approach is marked by empathy and rapport-building, recognizing the unique challenges clients face and providing support with a caring tone of voice. I take pride in my problem-solving abilities and effective communication, consistently adding value to the company while fostering a positive customer experience. I excel at: • Bilingual (English and Spanish) • Email Handling | Phone Handling • Legal Assistant | File Management • Intakes • CRMs: Lead Docket, SalesForce, Exigo • Customer Support (email, chat, voice) • Ability to handle confidential information with discretion • Tech Savvy • Expert in Google Suites | Google Docs | Microsoft Office • Good in both oral and written communication • Managing calendars/meetings/traveling/time • Ability to multitask, set priorities and manage time effectively • Can work independently or as a team • Being able to solve problems and resilience to stress and effort - I have my private office to work and it is free of noise or distraction. - USB Headsets - High-speed internet: +200 Mbps download/Upload Please consider giving me the opportunity to collaborate with your business. Thank you!

Troubleshooting
Multitasking
Google Sheets
Email Communication
Salesforce CRM
Customer Service
Email Etiquette
Problem Solving
Google Workspace
Spanish to English Translation
Typing
Bilingual Education
Customer Support
Voice Recording
$11 hourly
- 5.0/5
- (5 jobs)
As an experienced freelancer with expertise in Business Process Outsourcing (BPO), Outbound Sales, Collections, Virtual Assistance, Real Estate, and more, I have a diverse skill set and a track record of success. My professional journey commenced in 2013 at Sitel, Nicaragua, where I served as a Customer Service Representative for the Virgin Mobile campaign. This role involved providing technical support for customers requiring assistance with their mobile phones. My experience in Business Process Outsourcing spans over three years, during which I worked with Virgin Mobile and Target.com. Subsequently, I transitioned into a sales role at Convergys Nicaragua, working for the Sprint campaign. My responsibilities included inbound sales, selling mobile phones and plans. My aggressive sales approach led to me becoming the top performer from 2014 to 2015. In 2017, I had the opportunity to work for Jackson Health System, handling collections for patients and processing billing with their insurance companies. I successfully collected up to half a million dollars in a month. The positive feedback I received from the CEO for my services is a testament to my commitment and dedication. This four-and-a-half-year tenure was a significant period in my career, during which I developed numerous sales skills and built a long-term relationship with the company. I am a diligent professional, a quick learner, and an active listener. With over ten years of English proficiency and native Spanish fluency, I adapt quickly and pay close attention to detail. My job experience and skills include: Real Estate Administration Customer Chat Support Customer Service Representation Virtual Assistance Email Support Order Taking Inbound Sales Outbound Sales Appointment Setting Lead Generation Booking Agent Intake Specialist Acquisition Management Debt Collection Medical Billing I am capable of working with minimal to no supervision, and I am a fast learner. I can handle pressure well and adapt to any working environment. I am flexible when it comes to scheduling. I can assist you with (but not limited to): Administrative Tasks: Data Entry and Internet Research Database/CRM Management Email Management and email response handling Online File Organization using Dropbox, Google Docs, and Spreadsheets Project Online/Team Management General VA File management using Google Drive, Dropbox Customer Service Support: Chat/Phone/Email Bookings, Hotel Reservations/Travel with flights/Rental inquiries Order processing, follow-ups, refunds, coordinating with the manufacturer, etc.

Troubleshooting
Receptionist Skills
Virtual Assistance
Medical Billing
Lead Generation
Data Entry
Customer Service
Immigration Law
Outbound Sales
Debt Collection
Appointment Setting
Cold Calling
Sales
Real Estate
$14 hourly
- 5.0/5
- (4 jobs)
Hello, my name is Sergio, and I am a seasoned freelancer offering more than 17 years of experience in providing high-quality technical and customer support. Throughout my career, I have supported clients in reaching top-notch results in areas like service outcome. My skills range from bilingual technical writing to direct client support and the creation of comprehensive online documentation. Comfortable with working on a wide variety of projects, including translation, virtual assistance, and liaison between the development teams and end-users, I document and resolve technical issues adeptly. My approach is proactive-one that couples creative problem-solving with high standards and effective solutions, all with minimal supervision. Additionally, I am highly proficient in the Atlassian suite of products, specifically Jira and Confluence, which have been extremely invaluable in my work. I have a keen work ethos that personifies the attentive spirit of paying attention to detail, and I carry with me a firm commitment to concise and clear communication. For this reason, I'm ready to help your company showcase its customer experience through excellent technical support. Let's connect and discuss how I can help make your team successful.

Troubleshooting
Software Documentation
User Manual
Technical Writing
Communications
Problem Solving
Product Documentation
QA Testing
Software QA
Organizer
Customer Satisfaction
Technical Support
English to Spanish Translation
Customer Service
Data Entry
$11 hourly
- 5.0/5
- (2 jobs)
Hello. I'm a dedicated Virtual assistant passionate about efficient task management. As a self-starter, I thrive in remote work environments and excel at administrative tasks, such as proofreading. My goal is to provide top-notch administrative support to busy professionals. With 8+ years of experience, I've honed my organizational skills and attention to detail. I specialize in Sales, social media and email marketing, calendar management, email handling, and data entry. My proficiency in tools like Microsoft Office and Google Workspace ensures seamless communication and efficient workflows. Outside work, I'm a Pet lover :) and lover of productivity hacks. Let's collaborate and streamline your business processes.

Troubleshooting
Market Research
Lead Generation
Social Media Replies
Virtual Assistance
Data Curation
Data Entry
$15 hourly
- 5.0/5
- (3 jobs)
5+ Years of experience providing world class customer service, always looking to provide an outstanding performance. Along with my technical skills I have been able to reach amazing results by keeping my customers happy and satisfied.

Troubleshooting
Customer Support
Administrative Support
Data Entry
Customer Service
Microsoft Office
Online Chat Support
Technical Support
Zendesk
$15 hourly
- 0.0/5
- (0 jobs)
Passionate about providing exceptional service specialists, I love to build trust, and producing value for both my clients and the organization. I have more than 15 years combined experience in management, customer service, sales, appointment setting, retention, and data entry, working with diverse cultures and multinational clients in a variety of industries, particularly in the BPO—Call centers. I can easily and quickly adapt to changes and respond favorably to situations requiring tolerance and patience, tight deadlines, and in-depth inquiries. Prioritizes the confidentiality and security of sensitive information. I've been working remotely for the past five years and intend to continue. Let's connect!

Troubleshooting
Credit Counseling
Finance & Law
Appointment Setting
Account Management
Lead Generation
Customer Engagement
Bilingual Education
Online Analytical Processing
Active Listening
Official Documents Translation
IT Management
Customer Service
Computer Network
Information Security
$12 hourly
- 0.0/5
- (1 job)
Hello everyone, Please pay attention to my Overview so that you can understand what exactly I can do for you. I bring a strong background in client service and administration in the legal sector, I have developed key skills for effective client relationship management and organization of internal processes in dynamic environments. I've honed my skills with a focus on delivering exceptional service. My approach is marked by empathy and rapport-building, recognizing the unique challenges clients face and providing support with a caring tone of voice. I take pride in my problem-solving abilities and effective communication, consistently adding value to the company while fostering a positive customer experience. My experience includes: • Bilingual (English and Spanish) • Email Handling | Phone Handling •Organization and Time Management • Customer Support (email, chat, voice) •Ability to maintain focus and avoid distractions in a remote work environment. • Can work independently or as a team • Ability to multitask, set priorities and manage time effectively •Ability to handle sensitive and confidential information with discretion. •Demonstrates reliability, punctuality, and a positive attitude in the workplace. • Tech Savvy • Data entry • Being able to solve problems and resilience to stress and effort - I have my own private office to work without any noise or distractions -Headsets (Noise cancellation) Feel free to reach out to me to discuss your specific needs or inquire further about my skills.

Troubleshooting
Email
Themis Solutions Clio
Airtable
Vonage
Computer Skills
Customer Service
Salesforce
Computer Basics
Email Support
$8 hourly
- 0.0/5
- (0 jobs)
I have spent my career working in the field of Information Technology, helping organizations to streamline their processes and improve their overall efficiency. My passion for technology began at a young age, and since then, I have continued to hone my skills, staying up to date with the latest trends and advancements in the industry. Throughout my career, I have held several positions in the IT sector, but I am currently working as an IT Analyst. In this role, I am responsible for analyzing and optimizing various IT systems and processes within my organization. This includes everything from troubleshooting software issues to implementing new hardware solutions and providing technical support to end-users. My work as an IT Analyst requires a unique blend of technical knowledge, analytical skills, and strong communication abilities. I am able to work collaboratively with other members of my team and with stakeholders across the organization to identify pain points, develop solutions, and implement changes that improve our overall IT infrastructure and operations. Whether I am working on a complex project or providing support to an individual end-user, I am committed to delivering high-quality work that meets the needs of my organization and its employees. My attention to detail, dedication to excellence, and passion for technology make me an asset to any team.

Troubleshooting
Microsoft Windows PowerShell
Microsoft Active Directory
Microsoft SCCM
Python
JavaScript
HTML
PostgreSQL
MySQL Programming
Server
Windows Administration
IT Infrastructure
MariaDB
Cloud Computing
Tech & IT
$7 hourly
- 0.0/5
- (1 job)
Highly skilled professional with a strong background in the BPO industry. With over 4 years of experience in customer success and technical support roles and a vast computer knowledge due to my technical education. I have experience in outbound and inbound customer support, technical troubleshooting and data entry.

Troubleshooting
Technical Support
Customer Service
Microsoft Excel
Communication Skills
Data Entry
Time Management
Computer Skills
$7 hourly
- 0.0/5
- (0 jobs)
I have more than three years experience as a sales agent, as well as customer retention and satisfaction. I’m a quick learner, a self-starter, a diligent worker, patient, dedicated to my work, and a sympathetic individual. Always making sure to provide an excellent customer service to every customer, showing empathy, acknowledging, with good social communication and problem-solving abilities and demonstrating willingness to help. I am more than willing to put all of my skills to use in your business and go above and beyond.

Troubleshooting
Email Support
Computer Operating System
Computer Basics
Customer Service
Customer Engagement
Acquisitions
Customer Retention
$10 hourly
- 0.0/5
- (0 jobs)
Hi! I’m Kerolin, a passionate and detail-oriented Computer Engineer with over 4 years of experience in technical support, system analysis, and SQL report creation. I have a strong background in incident resolution, local network administration, and database management. My goal is to help businesses run smoothly by providing efficient and reliable IT solutions. I have worked with Financiera FDL and INETER, where I was responsible for managing technical issues, generating reports, and offering timely support. Whether it's troubleshooting, database management, or supporting systems infrastructure, I am here to help you achieve success. Key Skills: Technical Support & Troubleshooting SQL & PL/SQL Report Creation Database Administration Local Network Management IT Hardware & Software Assistance Incident Resolution Certifications & Education: Computer Engineering – National University of Engineering (UNI), 2022 Android Development – ATC, 2020 B1 English Proficiency – Keiser University, 2021 Microcomputer Operator – MASINFA, 2005 I’m excited to collaborate with new clients, solve complex challenges, and contribute to your project’s success. Let’s work together to make your systems operate at their best! Feel free to reach out to discuss your project.

Troubleshooting
Problem Resolution
Incident Management
Software Systems Engineering
Software Debugging
QA Software & Testing Tools
Software QA
Hardware Troubleshooting
Local Area Network
Database Administration
Database Report
IT Support
SQL
$20 hourly
- 5.0/5
- (1 job)
Hi there! My name is Juan Koldegaard and I am a highly motivated and skilled Operations Manager with over four years of experience in the field. I have a bachelor's degree in Business Administration from Keiser University Latin American Campus and am proficient in both English and Spanish. I also have conversational skills in Danish. As an operations manager at Unic Technologies, I was responsible for overseeing daily operations, managing a team of field service technicians, and ensuring customer satisfaction. At Complete Solar, I worked as a Field Service Supervisor, where I managed a team of technicians and coordinated service calls and system services. I am highly organized and have a great eye for detail, making me well-suited for operational roles. I am also tech-savvy and am always willing to learn new skills and take on new challenges. I pride myself on my ability to provide top-notch customer service and am always willing to go the extra mile to ensure that my clients are satisfied. If you are looking for a skilled and reliable operations manager with a track record of success, I would love the opportunity to work with you. Thank you for considering my profile.

Troubleshooting
Organizational Behavior
Data Analysis
Translation
Picture Upload
Business Analysis
Solar Energy
Content Creation
Customer Service
Organizational Structure
Hardware Troubleshooting
Communication Design
$4 hourly
- 0.0/5
- (0 jobs)
Motivated Customer Service Professional with three years of experience attending to customers and providing insightful product information. Talented communicator with strong conflict resolution, data entry, and mentoring skills.

Troubleshooting
Interpersonal Skills
Problem Solving
Communication Skills
Server
Phone Communication
Customer Service
$10 hourly
- 3.1/5
- (4 jobs)
Hello team, My name is Yader Barrios, I am 42 years old and married. I've been in the BPO industry since 2013, Since I started I have learned different skills to provide wonderful customer service. I've developed different strategies to deal with different kinds of clients and change from negative impressions into positive customer service experiences. Since I started I've been working in different Lobs, such as a technical support agent, back office, Customer service, legal firms in the records department requesting medical reports, police reports, and more. My last job was as a supervisor for a company Home Repair, I was in charge of following up with the technicians as well as with the customers. Thank you in advance Best Regards

Troubleshooting
Data Entry
Customer Support
Phone Support
Email Support
Online Chat Support
$18 hourly
- 0.0/5
- (0 jobs)
I’m Cynthia Morales, a dedicated professional with 6 years of experience in the solar energy industry. Throughout my career, I've held various roles, from Customer Service Representative to Supervisor for installations, which has given me a well-rounded understanding of the industry. Effective communication is a core value of mine, and I've always prioritized building strong relationships with both clients and coworkers. I'm passionate about contributing innovative ideas and solutions, and I'm committed to continuous growth within a company that values stability and collaboration. I thrive in environments where teamwork is key, and I'm always ready to lend a helping hand. My positive attitude and dedication have allowed me to build excellent relationships with supervisors and colleagues alike. I'm excited to bring my experience and enthusiasm to a remote role where I can continue to grow and make meaningful contributions.

Troubleshooting
Customer Relationship Management
Technical Analysis
Techno
Following Procedures
Multitasking
Solar Energy
Active Listening
Communication Skills
Problem Solving
$7 hourly
- 0.0/5
- (0 jobs)
Account Manager with extensive experience across various lines of business (LOB) and proficient in utilizing communication channels through CRM systems. • Diligent and organized, I can keep track without losing the thread. • Communication is essential, any updates, or feedback is appreciated, keep me in touch! • Ethical and loyal, you can always count on me, let's keep working together to solve any inquiries. • Multitasking, working with different tabs/monitors for faster production. • Fully supportive and positive, as well as easy to adapt to any changes or updates. • Able to operate independently and with emotional discipline to effectively communicate with customers that are going into physical or emotional distress. And more! Hope you find my profile useful for your company, and let's talk in an interview.

Troubleshooting
Critical Thinking Skills
Interpersonal Skills
Data Entry
Microsoft Office
Email Support
Online Chat Support
Phone Support
Community Management
Technical Support
Phone Communication
Customer Service
$8 hourly
- 0.0/5
- (0 jobs)
• Creative Problem Solving • Billing and Invoicing • Upselling Products and Services • Customer Retention Strategies • Issue and Complaint Resolution • Equipment Monitoring and Troubleshooting • Understanding Customer Needs • De-escalation Techniques • Lead Generation • Appointment Setter • Cold Calling • Real Estate • Spanish - English Interpreter

Troubleshooting
Telemarketing
Lead Generation
Appointment Setting
Cold Calling
Real Estate Acquisition
Technical Support
Customer Retention
Customer Service
Sales
$5 hourly
- 3.0/5
- (1 job)
I have experience in the BPO sector four years, gaining a great deal of experience that has helped me become a more competent and adaptable professional. My skill set has proven to be extremely beneficial in providing outstanding customer service and accomplishing corporate goals. I am eager to leverage my expertise to enhance customer satisfaction and achieve organizational goals.

Troubleshooting
Sales
Receptionist Skills
Customer Development
Bilingual Education
Law
Patient Care
Problem Solving
Multitasking
$7 hourly
- 0.0/5
- (0 jobs)
Professional Summary Dedicated and responsible English teacher and sales agent with a strong commitment to excellence and continuous growth. Demonstrates exceptional skills in sales, communication, and problem-solving. Fluent in both English and Spanish, with proven experience in customer service and leadership roles. Passionate about delivering highquality results and contributing to team success. Teaching Experience English Teacher * Developed expertise in teaching English with a focus on skill-building, leadership, and maintaining a positive attitude. * Utilized innovative teaching methods to enhance student learning and engagement. *I am an excellent email customer service agent, in chat too, with the most outstanding customer service skills all agents should perform with. *Medical and English interpreter with outstanding skills in note taking and interpreter between tons of attorneys and madical specialist to spanish speaking individual.

Troubleshooting
Phone Communication
Medical Interpretation
English Tutoring
Coaching
Teaching
Sales
Email Campaign
Customer Service
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