Hire the best Troubleshooting Freelancers in Nicaragua

Check out Troubleshooting Freelancers in Nicaragua with the skills you need for your next job.
  • $15 hourly
    Hello, welcome to my profile! I am an extremely dedicated and detail-oriented Legal Assistant, Intake Specialist, and Customer Service Specialist with an amazing customer satisfaction history. Always providing excelent customer service, demonstrating empathy, acknowledging, building rapport, taking ownership with good social communication and problem-solving abilities, with a great tone of voice, as a result, willing to help to solve their concerns while adding value to the company. I excel at: • Bilingual (English and Spanish) • Email Handling | Phone Handling • Legal Assistant | File Management • Intakes • CRMs: Lead Docket, SalesForce, Exigo • Customer Support (email, chat, voice) • Ability to handle confidential information with discretion • Tech Savvy • Expert in Google Suites | Google Docs | Microsoft Office • Good in both oral and written communication • Managing calendars/meetings/traveling/time • Ability to multitask, set priorities and manage time effectively • Can work independently or as a team • Being able to solve problems and resilience to stress and effort - I have my private office to work and it is free of noise or distraction. - USB Headsets - High-speed internet: +200 Mbps download/Upload Please consider giving me the opportunity to collaborate with your business. Thank you!
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    Multitasking
    Google Sheets
    Email Communication
    Salesforce CRM
    Customer Service
    Email Etiquette
    Problem Solving
    Google Workspace
    Spanish to English Translation
    Typing
    Bilingual Education
    Customer Support
    Voice Recording
  • $10 hourly
    My name is Yader Barrios, I am 40 years old. I started to work in the BPO Industry in 2013 as a customer service representative. As an experienced customer service specialist, this job position called my attention. When I read the job description and the requirements I realized that my qualifications and personal strengths are aligned with your needs. In my previous role as an CS agent, I honed my abilities in complaint resolution through different channels, I was able to handle email, chat, and voice. I am excited to have the opportunity to contribute my talent and skills in collaboration with your team. Please review my resume to have more details about all my experience and roles. I would appreciate the opportunity to interview at your earliest convenience. Thank you for your time and consideration of my candidacy. Regards,
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    Data Entry
    Customer Support
    Phone Support
    Email Support
    Online Chat Support
  • $8 hourly
    Hello, welcome to my profile! I am an extremely dedicated and detail-oriented Customer Service Specialist with an amazing customer satisfaction history. Always providing excelent customer service, demonstrating empathy, acknowledging, building rapport, taking ownership with good social communication and problem-solving abilities, with a great tone of voice, as a result, willing to help to solve their concerns while adding value to the company. I excel at: • Bilingual (English and Spanish) • Email Handling | Phone Handling • CRMs: SalesForce • Customer Support (email, chat, voice) • Ability to handle confidential information with discretion • Tech Savvy • Expert in Google Suites | Google Docs | Microsoft Office • Good in both oral and written communication • Managing calendars/meetings/traveling/time • Ability to multitask, set priorities and manage time effectively • Can work independently or as a team • Being able to solve problems and resilience to stress and effort - I have my private office to work and it is free of noise or distraction. - USB Headsets Please consider giving me the opportunity to collaborate with your business. Thank you!
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    Google Sheets
    Bilingual Education
    Multitasking
    Risk Analysis
    Fraud Detection
    Salesforce CRM
    Email Etiquette
    Customer Support
    Typing
    Customer Service
    English to Spanish Translation
    Problem Solving
    Email Communication
  • $12 hourly
    My name is Jorge (George) I am 32 years old and I have vast knowledge in the fields of Customer Service and Tech Support. I provide great communication and interpersonal skills to multiple businesses and individuals. I have a knowledge in hardware and software troubleshooting Support for Microsoft Exchange, Outlook, Office 365, Microsoft OneDrive, Google Drive, Cloud based applications, Help desk, Remote desktop support, Virtual meetings, New technologies training for staff , Work logging through BCMs ticketing system for follow-up tracking and prompt resolution, Web applications support, Web page design, Active Directory, Mobile device support Apple Business and Maas 360 IBM, General hardware maintenance and status reports for management while providing cordial professional face to face end user support. • I have provided troubleshooting and support for Cisco products, Audio and Video Conferencing, VoIP and telephony, Server installation support and maintenance, LAN and WLAN support, VPN connections, Printer/Scanner installation & troubleshooting, Android and iOS mobile device support & configuration and computer inventory management.
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    Project Management
    Technical Documentation
    Hardware Troubleshooting
    Microsoft Active Directory
    Network Administration
    Office 365
    Customer Service
    Network Engineering
    Customer Support
    Technical Support
    English
    Incident Management
  • $10 hourly
    Hello, I'm a dedicated Virtual assistant with a passion for efficient task management. As a self-starter, I thrive in remote work environments and excel at administrative tasks. My goal is to provide top-notch administrative support to busy professionals. With 8+ years of experience, I've honed my organizational skills and attention to detail. I specialize in Sales, social media and email marketing, calendar management, email handling, and data entry. My proficiency in tools like Microsoft Office and Google Workspace ensures seamless communication and efficient workflows. Outside work, I'm a Pet lover :) and lover of productivity hacks. Let's collaborate and streamline your business processes.
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    Market Research
    Lead Generation
    Social Media Replies
    Virtual Assistance
    Data Curation
    Data Entry
  • $15 hourly
    5+ Years of experience providing world class customer service, always looking to provide an outstanding performance. Along with my technical skills I have been able to reach amazing results by keeping my customers happy and satisfied.
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    Customer Support
    Administrative Support
    Data Entry
    Customer Service
    Microsoft Office
    Online Chat Support
    Technical Support
    Zendesk
  • $10 hourly
    I describe myself as a Support member in any organization I have been part of. I have plenty experience in the Contact Center industry not only from the Customer service and Sales standpoint but also as Management staff, supporting the Workforce level to look after the goals and metrics KPI set for the company and Clients. Im a Excel guru, capable to create or adjust templates and formats to any line of business to track performance, finance, inventory, etc thru dashboard, pivot tables and formulas. Im capable to work under presure but at very low supervision making sure to meet deadlines and expectations. Detail oriented and passionate about my job are two skills out of my set skills that I can rely my succes on.
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    KPI Metric Development
    Customer Retention
    Appointment Scheduling
    Customer Service
    Salesforce
    Sales Call
    Data Entry
    Formatting
    Spanish
    English
    Multitasking
    Critical Thinking Skills
    Time Management
    Microsoft Excel
  • $20 hourly
    Specialized on providing professional customer service. I'm a multitasking person capable to represent any company as their online customer service representative or any other role they may need me to develop.
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    Time Management
    Translation
    Data Analysis
    Online Chat Support
    Customer Service
    Problem Solving
    Customer Retention
    Multitasking
    Data Collection
    Teaching English
    Persuasive Tone
    Customer Satisfaction
    Online Transaction Processing
  • $5 hourly
    PROFILE Responsible, multitasking, fast learner and I do have the availability to work under pressure, I am a team player, I love learning new things, even when something is a challenge. I make the best of every situation.
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    Team Building
    Customer Service
    Anti-Money Laundering
    Resolves Conflict
    Multitasking
  • $9 hourly
    As an experienced freelancer with expertise in Business Process Outsourcing (BPO), Outbound Sales, Collections, Virtual Assistance, Real Estate, and more, I have a diverse skill set and a track record of success. My professional journey commenced in 2013 at Sitel, Nicaragua, where I served as a Customer Service Representative for the Virgin Mobile campaign. This role involved providing technical support for customers requiring assistance with their mobile phones. My experience in Business Process Outsourcing spans over three years, during which I worked with Virgin Mobile and Target.com. Subsequently, I transitioned into a sales role at Convergys Nicaragua, working for the Sprint campaign. My responsibilities included inbound sales, selling mobile phones and plans. My aggressive sales approach led to me becoming the top performer from 2014 to 2015. In 2017, I had the opportunity to work for Jackson Health System, handling collections for patients and processing billing with their insurance companies. I successfully collected up to half a million dollars in a month. The positive feedback I received from the CEO for my services is a testament to my commitment and dedication. This four-and-a-half-year tenure was a significant period in my career, during which I developed numerous sales skills and built a long-term relationship with the company. I am a diligent professional, a quick learner, and an active listener. With over ten years of English proficiency and native Spanish fluency, I adapt quickly and pay close attention to detail. My job experience and skills include: Real Estate Administration Customer Chat Support Customer Service Representation Virtual Assistance Email Support Order Taking Inbound Sales Outbound Sales Appointment Setting Lead Generation Booking Agent Intake Specialist Acquisition Management Debt Collection Medical Billing I am capable of working with minimal to no supervision, and I am a fast learner. I can handle pressure well and adapt to any working environment. I am flexible when it comes to scheduling. I can assist you with (but not limited to): Administrative Tasks: Data Entry and Internet Research Database/CRM Management Email Management and email response handling Online File Organization using Dropbox, Google Docs, and Spreadsheets Project Online/Team Management General VA File management using Google Drive, Dropbox Customer Service Support: Chat/Phone/Email Bookings, Hotel Reservations/Travel with flights/Rental inquiries Order processing, follow-ups, refunds, coordinating with the manufacturer, etc.
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    Medical Billing
    Lead Generation
    Data Entry
    Chatbot
    Customer Service
    Immigration Law
    Outbound Sales
    Debt Collection
    Appointment Setting
    Cold Calling
    Sales
    Real Estate
  • $7 hourly
    I have 3.5 years working in the BPO industry customer service, sales and Collections experience inbound and outbound in English and Spanish money transfer, bill payments, online orders, memberships payments, dept collection as account manager,
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    Phone Communication
    Sales Call
    Point of Sale & Payment Systems
    Retail & Consumer Goods
    Debt Collection
    Technical Support
    Customer Service
  • $20 hourly
    Hi there! My name is Juan Koldegaard and I am a highly motivated and skilled Operations Manager with over four years of experience in the field. I have a bachelor's degree in Business Administration from Keiser University Latin American Campus and am proficient in both English and Spanish. I also have conversational skills in Danish. As an operations manager at Unic Technologies, I was responsible for overseeing daily operations, managing a team of field service technicians, and ensuring customer satisfaction. At Complete Solar, I worked as a Field Service Supervisor, where I managed a team of technicians and coordinated service calls and system services. I am highly organized and have a great eye for detail, making me well-suited for operational roles. I am also tech-savvy and am always willing to learn new skills and take on new challenges. I pride myself on my ability to provide top-notch customer service and am always willing to go the extra mile to ensure that my clients are satisfied. If you are looking for a skilled and reliable operations manager with a track record of success, I would love the opportunity to work with you. Thank you for considering my profile.
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    Organizational Behavior
    Data Analysis
    Translation
    Picture Upload
    Business Analysis
    Solar Energy
    Content Creation
    Customer Service
    Organizational Structure
    Hardware Troubleshooting
    Communication Design
  • $8 hourly
    I am Customer Service Representative with experience in calls and chat, besides I have experience interpreting to Spanish People in the Risk area. Provide great experience to the customers is importan for me and help people to keep their goods are my goals
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    Language Interpretation
    Customer Service
    Online Chat Support
  • $5 hourly
    Currently working as a supervisor for a back-office Consumer Loan reviewer for a local BPO working with SoFi, I am an open open-minded fast learner and can perform at a high level with excellent communication skills as well as analytical skills, I Top performer in all my previous jobs as a customer service representative and supervisor, Looking for a new experience and new challenge so I can learn and grow.
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    English
    Soft Skills Training
    Communication Skills
    Problem Solving
    Problem Resolution
    Data Analysis
    Critical Thinking Skills
    Customer Engagement
    Customer Experience
    Supervision
  • $6 hourly
    Expertise Effective Communication Empathy ProblemSolving Adaptability Critical Thinking Leadership
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    Server
    Customer Service
    Office 365
    Leadership Skills
    Communication Skills
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