Hire the best Troubleshooting Freelancers in Nicaragua

I have been in the BPO industry for around 10 years, I have worked for US based companies in such time frame, those are: Virgin Mobile, MoneyGram, Capital One Bank (Credit cards division), Stanton Opticall (Opticall), Instacart (Food orders), Remitly. Also, for Ava's Flowers and Alliance Health LLC. This has helped me a lot when it comes to customer service skills, I know more than I knew when I started my career. I like to effort my self in order to accomplish company's goals and I am very responsible also when handling really sensitive information from customers and the company that I have worked for. I am a fast learner, as I am always...

Hello, welcome to my profile! I am an extremely dedicated and detail-oriented Legal Assistant, Intake Specialist, and Customer Service Specialist with an amazing customer satisfaction history. Always providing excelent customer service, demonstrating empathy, acknowledging, building rapport, taking ownership with good social communication and problem-solving abilities, with a great tone of voice, as a result, willing to help to solve their concerns while adding value to the company. I excel at: • Bilingual (English and Spanish) • Email Handling | Phone Handling • Legal Assistant | File Management • Intakes • CRMs: Lead Docket, SalesForce,...

My name is Jorge (George) I am 30 years old and I have vast knowledge in the fields of Customer Service and Tech Support. I provide great communication and interpersonal skills to multiple businesses and individuals. I have a knowledge in hardware and software troubleshooting Support for Microsoft Exchange, Outlook, Office 365, Microsoft OneDrive, Google Drive, Cloud based applications, Help desk, Remote desktop support, Virtual meetings, New technologies training for staff , Work logging through BCMs ticketing system for follow-up tracking and prompt resolution, Web applications support, Web page design, Active Directory, Mobile device...

Knowledgeable and dedicated Independent Entrepreneur with extensive experience in all kind of industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

I’m ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in Q methodology with proven history of reducing error to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Experienced Quality Analyst with over 11 years of experience in call center. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hello, welcome to my profile! I am an extremely dedicated and detail-oriented Customer Service Specialist with an amazing customer satisfaction history. Always providing excelent customer service, demonstrating empathy, acknowledging, building rapport, taking ownership with good social communication and problem-solving abilities, with a great tone of voice, as a result, willing to help to solve their concerns while adding value to the company. I excel at: • Bilingual (English and Spanish) • Email Handling | Phone Handling • CRMs: SalesForce • Customer Support (email, chat, voice) • Ability to handle confidential information with...

Hello, welcome to my profile! I am an extremely dedicated and detail-oriented Customer Service Specialist with an amazing customer satisfaction history. Always providing excelent customer service, demonstrating empathy, acknowledging, building rapport, taking ownership with good social communication and problem-solving abilities, with a great tone of voice, as a result, willing to help to solve their concerns while adding value to the company. I excel at: • Bilingual (English and Spanish) • Email Handling | Phone Handling • CRMs: SalesForce • Customer Support (email, chat, voice) • Ability to handle confidential information with...

I am a versatile and experienced professional with a background in customer service, gaming, technical support, and medical billing. With over 5 years of experience in these fields, I have developed strong communication, problem-solving, and multitasking skills. I am a quick learner and thrive in fast-paced environments, where I can leverage my technical expertise to handle any inquiries and issues. In my previous roles, I have successfully resolved customer complaints, provided technical support for various software and hardware including Gaming focused companies. managed medical records and appointments along other tasks. Always open to...

Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction.Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry.