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Hire the best Troubleshooting Freelancers in Managua, NI

Check out Troubleshooting Freelancers in Managua, NI with the skills you need for your next job.
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  • $9 hourly

    • 5.0/5
    • (4 jobs)
    Hello, welcome to my profile! I am an extremely dedicated and detail-oriented Customer Service Specialist with an amazing customer satisfaction history. Always providing excelent customer service, demonstrating empathy, acknowledging, building rapport, taking ownership with good social communication and problem-solving abilities, with a great tone of voice, as a result, willing to help to solve their concerns while adding value to the company. I excel at: • Bilingual (English and Spanish) • Email Handling | Phone Handling • CRMs: SalesForce • Customer Support (email, chat, voice) • Ability to handle confidential information with discretion • Tech Savvy • Expert in Google Suites | Google Docs | Microsoft Office • Good in both oral and written communication • Managing calendars/meetings/traveling/time • Ability to multitask, set priorities and manage time effectively • Can work independently or as a team • Being able to solve problems and resilience to stress and effort - I have my private office to work and it is free of noise or distraction. - USB Headsets Please consider giving me the opportunity to collaborate with your business. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Google Sheets
    Bilingual Education
    Multitasking
    Risk Analysis
    Fraud Detection
    Salesforce CRM
    Email Etiquette
    Customer Support
    Typing
    Customer Service
    English to Spanish Translation
    Problem Solving
    Email Communication
  • $7 hourly

    • 5.0/5
    • (7 jobs)
    7+ years of experience in Customer Service and Tech Support, where I developed great troubleshooting skills, critical thinking and multi tasking skills. Expert in email support, quite familiar and comfortable in phone support. Great working in teams, strong believer than communication is the key for a efficient team. Always receptive to feedback, recommendations and changes. Goal oriented, positive mindset, hard worker. Great typing skills to an average of 65 WPS. Adept to network and computer technology. I have great schedule flexibility, available for any immediate offer.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Administrative Support
    Email Communication
    Chat & Messaging Software
    Quality Assurance
    Product Management
    Data Entry
    Translation
    Spanish to English Translation
    Leadership Skills
    Technical Translation
    English to Spanish Translation
    Virtual Assistance
    Technical Support
    Team Management
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    My name is Jeremy Casanova based on my previous work experience I can guarantee quality performance and commitment in this line of business. I have developed my teamwork skills and management skills such as: • Personality characteristics, like — patience, poise, tact. Self-Presentation and communication skills. • Negotiation and sales skills. • Positive attitude. • Attention to detail. • People oriented. • Problem analysis — Problem solving Analytical thinking. • Organizational skill. • Adaptability — Ability to work under pressure. • Initiator/goal oriented. This would allow me to help the company maintain the image as the number firm in the industry. I would appreciate your consideration of my credentials. If any additional information is required, you can reach me at anytime.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Debt Collection
    Business Development
    Management Skills
    Lead Generation
    Spanish to English Translation
    Technical Support
    Data Entry
    Sales
    Customer Service
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    Hello, welcome to my profile! I bring a wealth of experience as a Case Manager and Legal Assistant, characterized by a deep dedication to excellence and detail. Within the legal field, particularly in immigration processes, personal injury cases, and employment, I've honed my skills with a focus on delivering exceptional service. My approach is marked by empathy and rapport-building, recognizing the unique challenges clients face and providing support with a caring tone of voice. I take pride in my problem-solving abilities and effective communication, consistently adding value to the company while fostering a positive customer experience. I excel at: • Bilingual (English and Spanish) • Email Handling | Phone Handling • Legal Assistant | File Management • Intakes • CRMs: Lead Docket, SalesForce, Exigo • Customer Support (email, chat, voice) • Ability to handle confidential information with discretion • Tech Savvy • Expert in Google Suites | Google Docs | Microsoft Office • Good in both oral and written communication • Managing calendars/meetings/traveling/time • Ability to multitask, set priorities and manage time effectively • Can work independently or as a team • Being able to solve problems and resilience to stress and effort - I have my private office to work and it is free of noise or distraction. - USB Headsets - High-speed internet: +200 Mbps download/Upload Please consider giving me the opportunity to collaborate with your business. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Multitasking
    Google Sheets
    Email Communication
    Salesforce CRM
    Customer Service
    Email Etiquette
    Problem Solving
    Google Workspace
    Spanish to English Translation
    Typing
    Bilingual Education
    Customer Support
    Voice Recording
  • $14 hourly

    • 5.0/5
    • (4 jobs)
    I bring over 17 years of bilingual (English and Spanish) experience in online roles requiring minimal supervision. My background includes extensive work as a translator, web researcher, virtual assistant, data entry specialist, customer service representative, and technical support specialist. My energy, analytical skills, organizational abilities, and creative problem-solving will positively impact your company. I am proficient with CRM systems, a fast learner with strong problem-solving skills, and have an excellent work ethic. I am versatile and adaptable to change, consistently going the extra mile to support your business. I am a dedicated and hardworking individual, ready to contribute whenever needed.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    CRM Software
    Archiving
    Communications
    Problem Solving
    Product Documentation
    QA Testing
    Software QA
    Organizer
    Customer Satisfaction
    Technical Support
    English to Spanish Translation
    Customer Service
    Microsoft Office
    Data Entry
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    5+ Years of experience providing world class customer service, always looking to provide an outstanding performance. Along with my technical skills I have been able to reach amazing results by keeping my customers happy and satisfied.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Support
    Administrative Support
    Data Entry
    Customer Service
    Microsoft Office
    Online Chat Support
    Technical Support
    Zendesk
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Passionate about providing exceptional service specialists, I love to build trust, and producing value for both my clients and the organization. I have more than 15 years combined experience in management, customer service, sales, appointment setting, retention, and data entry, working with diverse cultures and multinational clients in a variety of industries, particularly in the BPO—Call centers. I can easily and quickly adapt to changes and respond favorably to situations requiring tolerance and patience, tight deadlines, and in-depth inquiries. Prioritizes the confidentiality and security of sensitive information. I've been working remotely for the past five years and intend to continue. Let's connect!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Credit Counseling
    Finance & Law
    Appointment Setting
    Account Management
    Lead Generation
    Customer Engagement
    Bilingual Education
    Online Analytical Processing
    Active Listening
    Official Documents Translation
    IT Management
    Customer Service
    Computer Network
    Information Security
  • $8 hourly

    • 4.9/5
    • (1 job)
    I have been in the BPO industry for over 12 years, I have worked for US based companies in such time frame, those are: Virgin Mobile, MoneyGram, Capital One Bank (Credit cards division), Stanton Opticall (Opticall), Instacart (Food orders), Remitly. Also, for Ava's Flowers and Alliance Health LLC. This has helped me a lot when it comes to customer service skills, I know more than I knew when I started my career. I like to effort my self in order to accomplish company's goals and I am very responsible also when handling really sensitive information from customers and the company that I have worked for. I am a fast learner, as I am always interested in knowing more I learn fast, I ask and or investigate by my own. I am a very patient person with ethical and moral values.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Form Completion
    Data Entry
    BPO Call Center
    Email Communication
    Salesforce
    Google Docs
    Customer Relationship Management
    Critical Thinking Skills
    Multitasking
    Customer Service
    Microsoft Office
    Translation
    Zendesk
    Phone Support
    Email Support
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I have spent my career working in the field of Information Technology, helping organizations to streamline their processes and improve their overall efficiency. My passion for technology began at a young age, and since then, I have continued to hone my skills, staying up to date with the latest trends and advancements in the industry. Throughout my career, I have held several positions in the IT sector, but I am currently working as an IT Analyst. In this role, I am responsible for analyzing and optimizing various IT systems and processes within my organization. This includes everything from troubleshooting software issues to implementing new hardware solutions and providing technical support to end-users. My work as an IT Analyst requires a unique blend of technical knowledge, analytical skills, and strong communication abilities. I am able to work collaboratively with other members of my team and with stakeholders across the organization to identify pain points, develop solutions, and implement changes that improve our overall IT infrastructure and operations. Whether I am working on a complex project or providing support to an individual end-user, I am committed to delivering high-quality work that meets the needs of my organization and its employees. My attention to detail, dedication to excellence, and passion for technology make me an asset to any team.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Microsoft Windows PowerShell
    Microsoft Active Directory
    Microsoft SCCM
    Python
    JavaScript
    HTML
    PostgreSQL
    MySQL Programming
    Server
    Windows Administration
    IT Infrastructure
    MariaDB
    Cloud Computing
    Tech & IT
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    I am a passionate electrical engineer with experience as a Team Lead in a call center. With a strong engineering background and proven leadership skills, I have supervised teams in call center environments and achieved performance targets. My focus on technical excellence and effective team management has allowed me to deliver outstanding results. If you are looking for someone who offers solid and result-oriented solutions, do not hesitate to contact me. I look forward to collaborating with you and achieving success in your projects!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Service
    Team Management
    Multitasking
    Electrical Engineering
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I have more than three years experience as a sales agent, as well as customer retention and satisfaction. I’m a quick learner, a self-starter, a diligent worker, patient, dedicated to my work, and a sympathetic individual. Always making sure to provide an excellent customer service to every customer, showing empathy, acknowledging, with good social communication and problem-solving abilities and demonstrating willingness to help. I am more than willing to put all of my skills to use in your business and go above and beyond.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Email Support
    Computer Operating System
    Computer Basics
    Customer Service
    Customer Engagement
    Acquisitions
    Customer Retention
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    Fluent English and Spanish speaker who has extensive experience in the customer satisfaction area and the ability to use a creative approach to problem solving. Ease of developing good interpersonal relationships and ensuring the best customer experience.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Server
    Customer Retention Strategy
    Government Reporting Compliance
    Customer Retention
    Compliance
    Customer Service
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Customer Service and Collections Specialist Customer Service and Collections Specialist with more than two years of experience in the BPO industry. Trained in resolving inquiries and technical problems, maintainig high levels of resolution and customer satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    English
    Spanish
    Microsoft Office
    CRM Software
    Debt Collection
    Email Communication
    Regulatory Compliance
    Help Desk Software
    Techno
    Phone Communication
    Customer Service
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I'm a dedicated Computer Engineer with hands-on experience in customer service and troubleshooting. Eager to dive into IT and game development, always ready to learn and take on new challenges.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Microsoft Excel
    Microsoft Windows
    Hardware Troubleshooting
    Customer Service
    Computer Skills
    Computer Engineering
  • $20 hourly

    • 5.0/5
    • (1 job)
    Hi there! My name is Juan Koldegaard and I am a highly motivated and skilled Operations Manager with over four years of experience in the field. I have a bachelor's degree in Business Administration from Keiser University Latin American Campus and am proficient in both English and Spanish. I also have conversational skills in Danish. As an operations manager at Unic Technologies, I was responsible for overseeing daily operations, managing a team of field service technicians, and ensuring customer satisfaction. At Complete Solar, I worked as a Field Service Supervisor, where I managed a team of technicians and coordinated service calls and system services. I am highly organized and have a great eye for detail, making me well-suited for operational roles. I am also tech-savvy and am always willing to learn new skills and take on new challenges. I pride myself on my ability to provide top-notch customer service and am always willing to go the extra mile to ensure that my clients are satisfied. If you are looking for a skilled and reliable operations manager with a track record of success, I would love the opportunity to work with you. Thank you for considering my profile.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Organizational Behavior
    Data Analysis
    Translation
    Picture Upload
    Business Analysis
    Solar Energy
    Content Creation
    Customer Service
    Organizational Structure
    Hardware Troubleshooting
    Communication Design
  • $10 hourly

    • 3.1/5
    • (4 jobs)
    Hello team, My name is Yader Barrios, I am 42 years old and married. I've been in the BPO industry since 2013, Since I started I have learned different skills to provide wonderful customer service. I've developed different strategies to deal with different kinds of clients and change from negative impressions into positive customer service experiences. Since I started I've been working in different Lobs, such as a technical support agent, back office, Customer service, legal firms in the records department requesting medical reports, police reports, and more. My last job was as a supervisor for a company Home Repair, I was in charge of following up with the technicians as well as with the customers. Thank you in advance Best Regards
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Data Entry
    Customer Support
    Phone Support
    Email Support
    Online Chat Support
  • $18 hourly

    • 0.0/5
    • (0 jobs)
    I’m Cynthia Morales, a dedicated professional with 6 years of experience in the solar energy industry. Throughout my career, I've held various roles, from Customer Service Representative to Supervisor for installations, which has given me a well-rounded understanding of the industry. Effective communication is a core value of mine, and I've always prioritized building strong relationships with both clients and coworkers. I'm passionate about contributing innovative ideas and solutions, and I'm committed to continuous growth within a company that values stability and collaboration. I thrive in environments where teamwork is key, and I'm always ready to lend a helping hand. My positive attitude and dedication have allowed me to build excellent relationships with supervisors and colleagues alike. I'm excited to bring my experience and enthusiasm to a remote role where I can continue to grow and make meaningful contributions.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Relationship Management
    Technical Analysis
    Techno
    Following Procedures
    Multitasking
    Solar Energy
    Active Listening
    Communication Skills
    Problem Solving
  • $9 hourly

    • 0.0/5
    • (0 jobs)
    With 9 years of diverse experience in customer service and technical support, I have honed my skills across various industries and roles. My background includes working with billing systems at Wide Open West, where I handled retention, billing, new sales, and technical support. Additionally, I utilized Zendesk to support Piper, a surveillance security and automation system, providing exemplary customer service via email, live chat, and phone to resolve issues and address inquiries. My experience extends to a back-office role at CareerBuilder, where I conducted criminal background checks for job applicants. This role enhanced my attention to detail, time management, and organizational skills, enabling me to work independently with minimal supervision. Currently, as a Care Coordinator at Care Solace, I manage the intake and coordination of mental health services. My responsibilities include cold calling mental health providers, identifying suitable resources, assisting with new patient registration, and booking initial appointments. I also follow up with families to ensure satisfaction with the services provided to students referred by their school districts. Fluent in English and a native Spanish speaker, I excel in communication and possess strong listening and empathy skills. My problem-resolution mindset, passion for helping others, and commitment to teamwork drive my performance. I am a fast learner who thrives under pressure and adapts swiftly to new environments and challenges.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    CRM Software
    Zendesk
    Critical Thinking Skills
    Time Management
    Active Listening
    Typing
    Technical Support
    Mental Health
    Customer Care
    Proofreading
    Appointment Setting
    English to Spanish Translation
    Spanish to English Translation
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    • Creative Problem Solving • Billing and Invoicing • Upselling Products and Services • Customer Retention Strategies • Issue and Complaint Resolution • Equipment Monitoring and Troubleshooting • Understanding Customer Needs • De-escalation Techniques • Lead Generation • Appointment Setter • Cold Calling • Real Estate • Spanish - English Interpreter
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Telemarketing
    Lead Generation
    Appointment Setting
    Cold Calling
    Real Estate Acquisition
    Technical Support
    Customer Retention
    Customer Service
    Sales
  • $5 hourly

    • 3.0/5
    • (1 job)
    I have experience in the BPO sector four years, gaining a great deal of experience that has helped me become a more competent and adaptable professional. My skill set has proven to be extremely beneficial in providing outstanding customer service and accomplishing corporate goals. I am eager to leverage my expertise to enhance customer satisfaction and achieve organizational goals.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Sales
    Receptionist Skills
    Customer Development
    Bilingual Education
    Law
    Patient Care
    Problem Solving
    Multitasking
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