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Hire the best Troubleshooting Freelancers in Bacolod City, PH

Check out Troubleshooting Freelancers in Bacolod City, PH with the skills you need for your next job.
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  • $10 hourly

    • 4.9/5
    • (5 jobs)
    Shopify Customer Support Specialist with a focus on delivering outstanding assistance to eCommerce users. Proficient in addressing customer queries, resolving issues, and ensuring a smooth shopping experience. Skilled in navigating Shopify's platform to provide guidance on various features, order management, tracking order, supplier transactions and technical aspects. Committed to maintaining high-quality service standards, fostering positive customer interactions, and contributing to overall customer satisfaction. Diligent, empathetic, and dedicated to ensuring clients have a seamless and positive experience with their Shopify stores.
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    Business Services
    Zendesk
    Online Chat Support
    Online Sales Management
    Order Fulfillment
    Incident Management
    Technical Support
    Email Communication
  • $6 hourly

    • 4.9/5
    • (6 jobs)
    My expertise: ✔ Amazon Account Manager ✔ Sales ✔Team Management ✔ Email and Chat ✔ Outstanding Customer Service and Technical Support ✔ Appointment Setting | Cold Calling ✔ Data entry, analysis, and trends Software and Tools ✔Zendesk ✔CRM ✔Salesforce ✔Amazon Work Station ✔Flock ✔Whatsapp ✔Hubstaff ✔Amazon I am a: ✔Problem-solver ✔Critical-thinker ✔Go-getter Team player I value: ✔Integrity ✔Time ✔Good communication ✔Professionalism As a skilled sales development professional, I have a proven track record of driving revenue growth and exceeding sales targets. In addition to my sales expertise, I also possess strong business development skills, having successfully identified and pursued new market opportunities to expand business reach. With my experience as a virtual assistant, I am highly organized and able to manage multiple tasks efficiently, while ensuring that clients receive top-notch service. I excel at building strong relationships with clients and understanding their needs, and I am committed to delivering exceptional customer service at all times. I am skilled in managing tasks, scheduling appointments, and maintaining databases. My experience in Client Services has equipped me with the ability to handle customer inquiries, resolve issues, and develop strong relationships with clients. I am a proactive problem solver with excellent communication skills, and I am always looking for ways to improve processes and deliver results. Overall, my combination of sales development, business development, virtual assistant, and client services skills make me a valuable asset to any team.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Social Media Marketing
    Virtual Assistance
    Phone Communication
    Data Entry
    Customer Service
    Customer Support
    Technical Support
    Phone Support
    Email Support
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (7 jobs)
    My aim is to provide excellent quality of work to each and every client. - Fast, accurate and thorough, I take assigned jobs seriously and provide services which meet or exceed goals set. I am a detail oriented person with a passion for learning and improving my skills. I perform and deliver. I would like to obtain a challenging opportunity that will enable me to utilize my skills and knowledge and exceed clients' expectations and to consistently deliver cost-effectively, high-quality output in a timely manner. Previous Job Experiences: • Straight Talk Wireless ( CSR ) • Electric Energy Campaign (Telemarketing) • Educational Campaign (Telemarketing) • Real Estate Campaign (Telemarketing) • Merchant Campaign ( B2B sales/Cold Calling ) • Solar Campaign (Telemarketing) • Credit Repair (Telemarketing) • Insurance Campaign (Telemarketing) Services Offered: • Appointment Setting • Lead generation • Cold Calling • Outbound and Inbound calls • Email Management • Customer Service • Google sheets and Excel File
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    Administrative Support
    Telemarketing
    Data Entry
    Customer Service
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    Objective: To be associated with progressive organization that gives me scope to apply my educational and professional skills and provides me with advancement opportunity and knowledge empowerment.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Communications
    Outbound Sales
    Customer Service
    DSL Troubleshooting
    Sales
    Inbound Inquiry
  • $9 hourly

    • 5.0/5
    • (1 job)
    I am a hardworking English teacher who have experiences both in teaching and customer service roles. I am confident that I would be able to communicate with people effectively and efficiently. I have also honed my ability to lead, organize, as well as my creativity in tailoring work plans and assignments that can best benefit my students. I also have experience working as a Customer Service Representative in both technical and sales roles. During this time, I was juggling work and my studies, which allowed me to learn how to manage my time well and work under pressure while still managing to deliver highly satisfactory results.
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    Teaching English
    Lesson
    Research Methods
    Public Speaking
    Customer Support
    Technical Support
    Writing
    Copywriting
    Customer Service
    Sales
    Travel & Hospitality
    Email Support
  • $5 hourly

    • 5.0/5
    • (1 job)
    I been with BPO for almost 6 years. I’ve been handling different accounts already. I hope my experience is enough to get the job
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    Multitasking
  • $20 hourly

    • 5.0/5
    • (21 jobs)
    Experienced in Wordpress/PHP/JavaScript/UI. My English skills are top notch and I can work under pressure even with less supervision. Additional Experiences includes: Digital Marketing, Analytics and Data Management, Social Media Marketing, Paid Advertising(PPC) and Technical Support.
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    Website Redesign
    HTML5
    JavaScript
    CSS
    WordPress
    Customer Service
    HTML
    PHP
    Technical Support
    MySQL
  • $3 hourly

    • 4.8/5
    • (0 jobs)
    IT graduate with hands-on experience in IT support and a successful track record in the banking industry. Skilled in providing excellent customer service while ensuring seamless IT operations. Committed to optimizing technology to enhance banking services.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Adobe Photoshop
    Multimedia Design
    IT Support
    Google Sheets
    Microsoft Excel
    SAP BusinessOne
    Quality Assurance
    Microsoft Access Programming
    Customer Service
    Financial Accounting
    Java
    HTML
    CSS
  • $5 hourly

    • 5.0/5
    • (1 job)
    Dedicated and results-oriented Customer Service Representative with a proven track record in the BPO industry. Experienced in enrolling customers in telecommunications services, troubleshooting device issues, and providing effective solutions to enhance customer satisfaction. Professional Experience: Customer Service Representative PanAsiatic Solutions, Bacolod City May 2022 - February 2023 - Successfully enrolled customers in talk and text services, as well as internet data plans, resulting in increased revenue for the company. - Proficiently troubleshooted customer devices to restore internet services, resolving technical issues promptly and efficiently. - Assisted customers in upgrading their phones when they no longer supported the latest network technologies, such as LTE. - Skillfully registered customers' credit cards to their accounts, ensuring secure and convenient payment options. - Maintained a high level of customer satisfaction through effective communication and problem-solving skills.
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    Upselling
    Sales
    Customer Relationship Management
    Interpersonal Skills
    Customer Support
    Time Management
    Email Communication
    Product Knowledge
    Communication Etiquette
    Order Fulfillment
    Order Tracking
  • $8 hourly

    • 0.0/5
    • (1 job)
    •Executive Resolutions Specialist •Appointment Setting Specialist •Cold Calling Specialist •Telemarketing • Sales Specialist •Programming Specialist • Refund Specialist • Technical Support • Ticket Specialist •Data Entry Specialist •General Virtual Assistant (Email and Calendar Management) TOOLS/APPS •Avaya •Go High Level •DialPad •Open Phone •TAS •Ready Mode •Airtable •Google Sheets
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    Telemarketing
    Technical Support
    Data Entry
    Refund Processing
    Appointment Setting
    Purchase Orders
    Cold Calling
    Sales
  • $10 hourly

    • 0.0/5
    • (2 jobs)
    Qualities I have: 🎀 𝓇𝑒𝓁𝒾𝒶𝒷𝓁𝑒 🎀 🎀 𝓉𝓇𝓊𝓈𝓉𝓌🍬𝓇𝓉𝒽𝓎 🎀 🎀 𝓁💍𝓎𝒶𝓁 🎀 🎀 𝓂🍪𝓉𝒾𝓋𝒶𝓉𝑒𝒹 🎀 🎀 𝒻𝒶𝓈𝓉 𝓁𝑒𝒶𝓇𝓃𝑒𝓇 🎀 An expert in: ★ Sales ★ Technical Support ★ Customer Retention ★ Billing ★ Lead Qualifying ★ Lead Prospecting ★ Data Management ★ Data Entry ★ Facebook Management ★ Facebook Ads ★ Reels/ Shorts/ Tiktok Proficient in: ♦ MS Office Apps ♦ Asana ♦ Ontraport ♦ Netsuite ♦ Go High Level ♦ Convoso ❤ I'm a customer service expert with more than 10 years of experience in the industry. If you want to make sure your customers are well taken care of, then you need me in your company. ❤ I'm motivated and goal-driven. I always make sure that I am an asset not a liability to the company I work for.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Appointment Setting
    Canva
    Social Media Imagery
    Customer Support
    Customer Retention
    Customer Experience
    Sales
    Customer Service
    Outbound Sales
    Customer Service Analytics
    Telemarketing
    Cold Calling
    Email Marketing
    Online Chat Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I'm currently working as a call center agent in one of the best BPO companies here in Bacolod which is Concentrix Bacolod. Been working in this career for over 6 years. I'm experienced and willing to learn every day, and I'm very versatile about my job and the people that I will work with. I value time and hard work, patience is very important to me. I can easily learn things and am willing to be trained. Hoping to start a new chapter of my career with passion, love, honesty, and eagerness to learn.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Computer
    Microsoft Excel
    City Information Systems Utility Billing Services
    Nursing
    Customer Service
    Server
    Sales Call
    Microsoft Office
    Office Design
    BPO Call Center
    Patient Care
    Call Center Management
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am a qualified and professional programming and technical associate. I have a real zest being a media frontline with a high level of experience. I can help for admin and organizing works. If you're looking for a resilient secretariat work admin, count me in!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Media & Entertainment
    Ticketing System
    Photojournalism
    Communication Skills
    Public Speaking
    ESL Teaching
    Organizer
    Campaign Optimization
    Leadership Skills
    Office Administration
    Computer Skills
    Graphic Design
    Writing
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I'm Mary Joy Estojero Bancruz, a 24-year-old Filipino citizen aspiring to work in customer service, sales, and graphic design. I'm a highly enthusiastic individual who finds joy in assisting customers, and I thrive on taking up new challenges to foster personal and professional growth. I am a dedicated worker, willing to put in extra hours on weekends and overtime. I have a solid background as a customer service representative and customer chat support handling various accounts such as Financial, Delivery and Telco. Additionally, I have worked as a sales and survey specialist, conducting cold calls to UK homeowners for surveys and sales of products like loft insulations, boilers, insurance, and mortgages and setting an appointment for our clients. I am also trained in data scraping, data entry, video editing, and graphic design using different software. Proficient in Google Suites and Microsoft, I am a resilient and trustworthy individual ready to contribute to the success of your team.
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    Data Analysis
    Data Entry
    Time Management
    Multitasking
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Obtain a long-term career in a high-quality organization where my technical skills and resourceful experience can be utilized to develop outstanding performance to the organizational operations with opportunities for personal and professional growth.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Inventory Report
    Editing & Proofreading
    Administrative Support
    Structured Cabling
    System Administration
    IT Project Management
    IT Asset Management
    Procurement
    Supply Chain Management
    Inventory Management
    Tech & IT
    Technical Project Management
    IT Infrastructure
    Information Technology
  • $16 hourly

    • 4.9/5
    • (12 jobs)
    I'm a seasoned sales pro with extensive outbound sales and cold call experience ready for a new opportunity with incredible growth potential. I thrive in a competitive organization and as someone with perseverance, exceptional communication skills, and a goal-driven work ethic, I am ready to significantly impact your organization as your Sales Development Representative.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Sales
    Presentations
    Time Management
    Lead Generation
    Phone Communication
    Customer Support
    Outbound Sales
    Telemarketing
    Email Communication
    B2B Marketing
    Administrative Support
    Scheduling
    Product Onboarding
    Email Support
  • $10 hourly

    • 0.0/5
    • (2 jobs)
    I'm Ervic Marie and I'm looking for any job opportunities. I have experience working in customer service for nine years. I have worked with sales, travel booking, real estate, and as technical support. I am willing to undergo training so I can learn new things. I am flexible and can work on a graveyard shift. I am very patient and committed to what I'm doing. I believe that these qualities make me qualified to work in your company. I look forward to hearing from you soon. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Cold Calling
    Data Entry
    Multitasking
    Technical Support
    Computer Skills
    Real Estate
  • $5 hourly

    • 4.5/5
    • (1 job)
    Highly motivated and detail-oriented professional with proficient English communication skills, exceptional multitasking abilities, and a knack for script memorization. Seeking a position as a Customer Service Representative, Sales Associate, Appointment Setter, Healthcare Associate, Technical Service Representative, Chat Support Representative, or Business Development Representative. Dedicated to providing excellent service to clients and achieving career goals in a dynamic and challenging environment.
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    Sales
    Customer Support
    Appointment Setting
    Online Chat Support
    Real Estate
  • $8 hourly

    • 4.3/5
    • (2 jobs)
    I am professional and highly motivated with more than 5 years experience in the BPO industry and 3 years as a freelancer. I’ve handled different accounts like Sales, Technical and Customer Service for both inbound and outbound programs, I’ve worked with Educational settlers and Loan accounts based in the US. I’ve worked with billing and retention campaigns too. I'm a Sales Development Representative in a Software Company in the US. I'm doing appointment setting, follow ups through email, sms and calls, generating leads, social management and lead mining. I worked with an Engineering and Architectural company and a Hiring App company in the US with the same role at my recent job. I worked with Investor and Realtor clients in the US as Cold Caller, Closer and General VA. I'm calling prospective sellers, doing follow ups through email, sms and calls, generating leads, running comps and market research. As being paid by my clients, it is always my goal to do extra mile for my client’s satisfaction to gain their trust and loyalty. I never settle for less; I always do what’s best for my job not only for myself but of course to help the business grow.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Lead Management
    Lead Generation
    Product Knowledge
    Customer Service Analytics
    Loyalty Marketing
    Community Strategy
    Customer Engagement
    Customer Satisfaction
    Microsoft Word
    Social Media Management
    Microsoft Excel
  • $6 hourly

    • 0.0/5
    • (1 job)
    I've been in the BPO industry for almost 12 years. Before my call center journey, I worked as a credit card sales assistant/encoder in Banco De Oro (BDO) for five months and worked with Mandaue Foam in Cebu City as office staff for two months. In 2010, I worked as a technical support for Tracfone and Straighttalk, specifically as an Executive Resolution Desk handling escalation calls. In 2017, I also worked as a TSR for Comcast in Transcom Bacolod for two months. In September 2018, I worked in Teletech Bacolod as a Technical Helpdesk (voice/chat) for United Healthcare. I can say that I am used to multi-tasking and reaching my goals since I started working in a call center. I am always eager to learn new things, accept failures, and welcome and face change. I hope my 12-year BPO experience can help employers who need a dedicated person to work for them. I will make sure to do my very best on this Homebased journey. Thank you.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Helpdesk
    Incident Management
    General Transcription
    Customer Service
    Lead Generation
    Phone Communication
    Technical Support
    Online Chat Support
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Are you looking for a skilled financial professional to streamline your accounting processes and ensure financial accuracy? Do you need a certified Xero Advisor and QuickBooks ProAdvisor who can help you navigate complex financial landscapes with ease? Your search ends here! Hello! I'm Rommel, a dedicated and certified Xero Advisor and QuickBooks ProAdvisor with a passion for delivering accurate and efficient financial solutions. If you're seeking a reliable expert to handle your accounting needs and elevate your financial management, I'm here to exceed your expectations. With extensive experience in Xero and QuickBooks, I bring a wealth of knowledge in financial reporting, budgeting, and financial analysis. I specialize in optimizing accounting workflows to save time and resources, allowing you to focus on growing your business. Why choose a Xero Advisor and QuickBooks ProAdvisor? A Xero Advisor and QuickBooks ProAdvisor offer expertise in utilizing these platforms to their fullest potential, ensuring your financial data is organized and easily accessible. Your financial management needs are unique, and a certified expert can tailor solutions that align with your specific requirements, ensuring optimal efficiency and accuracy. By leveraging the latest accounting technologies and best practices, I'll help you streamline your accounting processes and make informed financial decisions that drive your business forward. Ready to transform your financial management? Let's connect to discuss your accounting needs and how I can help you achieve your financial goals. Together, we'll develop a customized financial strategy that not only meets your immediate needs but also sets the foundation for long-term financial success.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Accounts Receivable
    Accounts Payable
    Balance Sheet
    Financial Statement
    Financial Report
    Xero
    Intuit QuickBooks
    QuickBooks Online
    Financial Reporting
    Transaction Data Entry
    Bank Reconciliation
    Bookkeeping
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I am a highly skilled customer service representative with 3 years of experience in providing exceptional support to clients. I am dedicated to ensuring customer satisfaction and resolving inquiries promptly. My excellent communication skills, problem-solving abilities, and friendly demeanor have consistently received positive feedback from clients. I am proficient in various customer service tools and platforms, allowing me to efficiently manage customer interactions and maintain a high level of productivity.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Audio Transcription
    Typing
    Data Entry
    Sales
    Chat Setup
    Customer Service
    Employee Engagement
    Creative Strategy
    Quality Assurance
    Computer Basics
    Retail
    Chat & Messaging Software
    Communication Skills
    Team Management
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    About Me I have experience working for one of the largest BPO Companies across the globe, composed of a thousand employees including customer service representatives, back offices, and a support team. I'm handling system tickets, email inquiries, and phone support for both on-site and work from home end-user.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Helpdesk
    Technical Support
    Google Calendar
    Email
    Ticketing System
    Operating Systems Development
    Microsoft Office
    Adobe Inc.
    Presentations
    Google
    Google Workspace
    Adobe Photoshop
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    With a formal background in Real Estate Virtual Assistant at H Reed Properties UK, I was tasked to manage daily email and calendar management, data entry, as well as conducting inbound and outbound calls and follow-up emails to facilitate the maintenance and leasing of their commercial properties and other general assistant tasks.  I also have 8 years of experience in office administration. We conduct product presentations, engaging inbound and outbound calls, email and calendar management, data entry, research, and site visits. We supply industrial parts for sugar milling companies. And also an experienced IT admin staff for the BPO training agency, ensuring the daily optimal uptime of the server, computers, and other devices. Additionally, I possess graphic design skills for websites. As a computer engineer, I excel in quickly learning CRM software. If you're looking for business growth, a hardworking employee, and a disciplined virtual assistant I'm the right person for the job. I look forward to meeting you and discussing how I can be of value to your company. Thanks!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Office 365
    Communication Skills
    Time Management
    Strategic Audit
    Organizational Behavior
    CorelDRAW
    Adobe Photoshop
    Insurance
    C++
    Virtual Assistance
    Assembly Language
    DSL Troubleshooting
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Are you frustrated with the low satisfaction from your customer and you're looking for someone to provide excellent customer service? Are you looking for a virtual assistant with extensive knowledge in the Ecommerce Industry that can provide insights and recommendations in regards with the operation and marketing aspect of the business? Do you need assistance with day-to-day tasks like managing your online store, managing distribution channels and collaborating with the team for smooth operation? Let my experience do the talking 〽️Shopify 〽️Zendesk 〽️Georgia's 〽️Canva 〽️Microsoft Office 〽️Microsoft Excel 〽️ Microsoft Word 〽️ Avaya 〽️QuickBooks 〽️ Verint 〽️ Work Day I have accumulated three years of experience in sales, technical, financial support, and customer care, with additional expertise of one year and five months in technical support and sales at TracFone, as well as one year and six months in sales and financial support. Throughout my tenure, I have honed my customer service skills, particularly in handling escalated calls, technical issues, financial matters, as well as chats and emails. I am known for my flexibility, hard work, and eagerness to learn. Additionally, I possess administrative skills, serving as a point of contact for team members' technical or administrative needs, collaborating with departments such as the Technical Service Desk, HR, Security, and Clinic. I'm experienced in issues ranging from ⚡Order tracking ⚡Order creation ⚡Order replacement ⚡Balancing invoices ⚡Sales ⚡Bookkeeping ⚡Payments ⚡Balancing invoices ⚡Technical ⚡Financial ⚡and more. I am also highly trainable, and I learn fast. I am also very resourceful in making sure that I educate myself on matters that I need to learn in order to serve my clients better. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. A mature team worker and adaptable to all challenging situations and able to work well in any environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Just send me a job invitation so we can further discuss the specific needs and solutions to your problem. Stay healthy and safe!!!! Chris
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Resolves Conflict
    Marketing
    Microsoft Excel
    Critical Thinking Skills
    Time Management
    Computer Basics
    Problem Solving
    Communication Skills
    Customer Service
  • $8 hourly

    • 0.0/5
    • (2 jobs)
    Good day, my name is Carl! I have a dedicated passion with talking to different nationalities over the phone, In the realm of customer service, dedication is the cornerstone of building lasting relationships and fostering satisfaction. It's not merely a duty, but a commitment to excellence exceeding both client and customer expectations. My background spans over two years in a corporate setting, where I've been responsible for various duties such as Troubleshooting, Up-selling, Telemarketing, Appointment Setting, Handling Inquiries and Billing. Embodying an excellent communication and problem-solving skills, coupled with a customer-centric approach. I am adept at multitasking and thriving in fast-paced environment. I am committed to delivering exceptional service to enhance overall customer satisfaction. Now, I'm with Virtual Workforce Professionals. I will fully commit to whatever task is given to me, and I will always see to it that "hard work" is the key to my success. Thank you and more power.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Community Engagement
    Time Management
    Organizational Behavior
    Problem Solving
    Communication Skills
    Hardware Troubleshooting
    Virtual Assistance
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Dedicated to increasing sales by providing the ultimate customer experience. Several years of experience in various retail settings with a proven track record of job success. Experienced and skillful inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Adopt at following communication scripts to properly handle various needs in a poised and professional manner.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Online Chat Support
    Technical Support
    Customer Service
    Conduct Research
    Microsoft Office
    Phone Communication
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