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Hire the best Troubleshooting Freelancers in Bacolod City, PH

Check out Troubleshooting Freelancers in Bacolod City, PH with the skills you need for your next job.
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  • $7 hourly

    • 4.9/5
    • (5 jobs)
    An E-commerce Customer Support Specialist with a focus on delivering outstanding assistance to customers. Proficient in addressing customer queries, resolving issues, and ensuring a smooth shopping experience. Skilled in navigating Shopify, order management, tracking order, supplier transactions, refunds and creating discount codes. Committed to maintaining high-quality service standards, fostering positive customer interactions, and contributing to overall customer satisfaction.
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    Business Services
    Zendesk
    Online Chat Support
    Online Sales Management
    Order Fulfillment
    Incident Management
    Technical Support
    Email Communication
  • $6 hourly

    • 4.9/5
    • (6 jobs)
    My expertise: ✔ Amazon Account Manager ✔ Sales ✔Team Management ✔ Email and Chat ✔ Outstanding Customer Service and Technical Support ✔ Appointment Setting | Cold Calling ✔ Data entry, analysis, and trends Software and Tools ✔Zendesk ✔CRM ✔Salesforce ✔Amazon Work Station ✔Flock ✔Whatsapp ✔Hubstaff ✔Amazon I am a: ✔Problem-solver ✔Critical-thinker ✔Go-getter Team player I value: ✔Integrity ✔Time ✔Good communication ✔Professionalism As a skilled sales development professional, I have a proven track record of driving revenue growth and exceeding sales targets. In addition to my sales expertise, I also possess strong business development skills, having successfully identified and pursued new market opportunities to expand business reach. With my experience as a virtual assistant, I am highly organized and able to manage multiple tasks efficiently, while ensuring that clients receive top-notch service. I excel at building strong relationships with clients and understanding their needs, and I am committed to delivering exceptional customer service at all times. I am skilled in managing tasks, scheduling appointments, and maintaining databases. My experience in Client Services has equipped me with the ability to handle customer inquiries, resolve issues, and develop strong relationships with clients. I am a proactive problem solver with excellent communication skills, and I am always looking for ways to improve processes and deliver results. Overall, my combination of sales development, business development, virtual assistant, and client services skills make me a valuable asset to any team.
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    Social Media Marketing
    Virtual Assistance
    Phone Communication
    Data Entry
    Customer Service
    Customer Support
    Technical Support
    Phone Support
    Email Support
    Online Chat Support
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    Objective: To be associated with progressive organization that gives me scope to apply my educational and professional skills and provides me with advancement opportunity and knowledge empowerment.
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    Communications
    Outbound Sales
    Customer Service
    DSL Troubleshooting
    Sales
    Inbound Inquiry
  • $9 hourly

    • 5.0/5
    • (1 job)
    I am a hardworking English teacher who have experiences both in teaching and customer service roles. I am confident that I would be able to communicate with people effectively and efficiently. I have also honed my ability to lead, organize, as well as my creativity in tailoring work plans and assignments that can best benefit my students. I also have experience working as a Customer Service Representative in both technical and sales roles. During this time, I was juggling work and my studies, which allowed me to learn how to manage my time well and work under pressure while still managing to deliver highly satisfactory results.
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    Teaching English
    Lesson
    Research Methods
    Public Speaking
    Customer Support
    Technical Support
    Writing
    Copywriting
    Customer Service
    Sales
    Travel & Hospitality
    Email Support
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Qualities I have: 🎀 𝓇𝑒𝓁𝒾𝒶𝒷𝓁𝑒 🎀 🎀 𝓉𝓇𝓊𝓈𝓉𝓌🍬𝓇𝓉𝒽𝓎 🎀 🎀 𝓁💍𝓎𝒶𝓁 🎀 🎀 𝓂🍪𝓉𝒾𝓋𝒶𝓉𝑒𝒹 🎀 🎀 𝒻𝒶𝓈𝓉 𝓁𝑒𝒶𝓇𝓃𝑒𝓇 🎀 An expert in: ★ Sales ★ Technical Support ★ Customer Retention ★ Billing ★ Lead Qualifying ★ Lead Prospecting ★ Data Management ★ Data Entry ★ Facebook Management ★ Facebook Ads ★ Reels/ Shorts/ Tiktok Proficient in: ♦ MS Office Apps ♦ Asana ♦ Ontraport ♦ Netsuite ♦ Go High Level ♦ Convoso ❤ I'm a customer service expert with more than 10 years of experience in the industry. If you want to make sure your customers are well taken care of, then you need me in your company. ❤ I'm motivated and goal-driven. I always make sure that I am an asset not a liability to the company I work for.
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    Appointment Setting
    Canva
    Social Media Imagery
    Customer Support
    Customer Retention
    Customer Experience
    Sales
    Customer Service
    Outbound Sales
    Customer Service Analytics
    Telemarketing
    Cold Calling
    Email Marketing
    Online Chat Support
  • $20 hourly

    • 5.0/5
    • (21 jobs)
    Experienced in Wordpress/PHP/JavaScript/UI. My English skills are top notch and I can work under pressure even with less supervision. Additional Experiences includes: Digital Marketing, Analytics and Data Management, Social Media Marketing, Paid Advertising(PPC) and Technical Support.
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    Website Redesign
    HTML5
    JavaScript
    CSS
    WordPress
    Customer Service
    HTML
    PHP
    Technical Support
    MySQL
  • $3 hourly

    • 4.8/5
    • (0 jobs)
    IT graduate with hands-on experience in IT support and a successful track record in the banking industry. Skilled in providing excellent customer service while ensuring seamless IT operations. Committed to optimizing technology to enhance banking services.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Adobe Photoshop
    Multimedia Design
    IT Support
    Google Sheets
    Microsoft Excel
    SAP BusinessOne
    Quality Assurance
    Microsoft Access Programming
    Customer Service
    Financial Accounting
    Java
    HTML
    CSS
  • $6 hourly

    • 4.3/5
    • (1 job)
    The Quality Assurance Analyst - tologist 😉 ✔ 2+ years of Software Quality Assurance Experience ✔ 2+ years of Software Project Management Experience ✔ 4+ years of Freelance, Remote Jobs, Moderator, and Tasking Experience ~ First time seeker of Full-Time Remote QA Analyst, Manual Tester, Game Tester Roles ~ Take a peak of how I can help you: ‣ Mobile/Web Software Testing ‣ Game Test and Monitoring ‣ Test Case Creation ‣ Social Media Management ‣ Content Creation ‣ Graphics Editing ‣ Video Editing ‣ Admin Tasks ‣ Data Gathering ‣ Monitoring Project Progress Extremely knowledgeable when it comes to: ‣ Canva ‣ Capcut ‣ Meta Business Suite ‣ Capcut ‣ ChatGPT I manage projects and admin tasks with accuracy, ensuring nothing gets missed with: ‣ Microsoft Office Suite ‣ Google Workspace ‣ ClickUp ‣ Slack ‣ Discord ‣ Jira Soft Skills | We work in a fast-paced industry so it’s vital that I am: • A fast learner and adapt to the benchmarks for the tasks provided • Pays close attention to detail • Follows instructions to the letter • Has the initiative to take actions • Asks for help/clarification if unsure of something • Ambitious and wants to learn and take on new tasks as our business grows Seems like a good fit for your future projects? Let me tell you more about myself. ☛ I am a Corporate QA Analyst by profession, holding a degree in Computer Engineering, and aspiring to become a QA Analyst and Manual Tester Virtual Assistant. Over the past few years, I also have managed social media accounts, conducted product postings and handling community channels for my clients as side hustles. As a moderator on Discord, I oversee community interactions, enforce server rules, and maintain order to ensure a positive and welcoming environment for all members. I usually manage channels, assist users with questions or issues, handle reports, and collaborate with other moderators to organize events and address emerging issues. My goal is to foster a respectful and enjoyable community experience for everyone. In my subsequent experiences in the corporate field, both as a Quality Assurance Associate and QA Analyst, I have been exposed to different types of companies, administration tasks and data processing. This exposure has added an additional layer of competence that can be leveraged as needed. My extensive experience includes executing manual system testing on web and mobile implementations, with a strong focus on testing mobile and web browser stores on both IOS/Mac and Windows units. I have collaborated closely with QA teams, developers, and business units in several US and European countries to validate test cases in alignment with system requirements. My responsibilities have included defining and tracking software issues, preparing defined products and processes, conducting software testing, monitoring workflows, optimizing test plans, and preparing follow-up reports to ensure compliance with established quality standards. I work effectively with cross-functional teams to meet deadlines and ensure that final products meet or exceed quality expectations. And very much open to new opportunities ahead for me to enhance my already established skills and upscale my career pathway. 2 Quick Steps to see if we're the RIGHT FIT: 1. Send me a message 2. Schedule a call ~ I would appreciate knowing when I can possibly meet and work with you. ~
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    Management Skills
    English Tutoring
    English
    Network Design
    Hardware Troubleshooting
    Presentations
    Microsoft Office
    Problem Solving
    Communications
    Data Entry
    Web Testing
    Mobile App Testing
    Canva
    Google Sheets
    Microsoft Excel
    ClickUp
    Jira
    Quality Assurance
    User Acceptance Testing
    Manual Testing
    QA Testing
  • $7 hourly

    • 5.0/5
    • (1 job)
    Dedicated and results-oriented Customer Service Representative with a proven track record in the BPO industry. Experienced in enrolling customers in telecommunications services, troubleshooting device issues, and providing effective solutions to enhance customer satisfaction. Professional Experience: Customer Service Representative PanAsiatic Solutions, Bacolod City May 2022 - February 2023 - Successfully enrolled customers in talk and text services, as well as internet data plans, resulting in increased revenue for the company. - Proficiently troubleshooted customer devices to restore internet services, resolving technical issues promptly and efficiently. - Assisted customers in upgrading their phones when they no longer supported the latest network technologies, such as LTE. - Skillfully registered customers' credit cards to their accounts, ensuring secure and convenient payment options. - Maintained a high level of customer satisfaction through effective communication and problem-solving skills.
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    Upselling
    Sales
    Customer Relationship Management
    Interpersonal Skills
    Customer Support
    Time Management
    Email Communication
    Product Knowledge
    Communication Etiquette
    Order Fulfillment
    Order Tracking
  • $8 hourly

    • 0.0/5
    • (1 job)
    •Executive Resolutions Specialist •Appointment Setting Specialist •Cold Calling Specialist •Telemarketing • Sales Specialist •Programming Specialist • Refund Specialist • Technical Support • Ticket Specialist •Data Entry Specialist •General Virtual Assistant (Email and Calendar Management) TOOLS/APPS •Avaya •Go High Level •DialPad •Open Phone •TAS •Ready Mode •Airtable •Google Sheets
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    Telemarketing
    Technical Support
    Data Entry
    Refund Processing
    Appointment Setting
    Purchase Orders
    Cold Calling
    Sales
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    🔥I'm a seasoned customer service professional with five years of experience. I started by assisting elderly customers with prescriptions, doctor visits, and copays, which taught me patience and empathy. 🌈 💥Later, I transitioned to the telecommunications industry, where I troubleshooted service and device issues and handled sales. ☄️I also have experience in the travel sector, assisting with hotel reservations, taxi bookings, and flight arrangements as part of an escalation team. 🌈As a chat representative, I excel in communication and remote support. My data entry skills ensure accuracy and efficiency. 🌈I'm passionate about delivering exceptional customer experiences and eager to contribute to your projects. Let's collaborate!
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    Computer Basics
    Server
    Data Entry
    Insurance
    Travel
    Telecommunications
    Healthcare
    Customer Service
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    As a Mortgage Broking Virtual Assistant, I bring a diverse skill set to the table. With almost 5 years of experience in the industry, I specialize in mortgage loan processes, assisting Australian brokers in preparing loan documents and ensuring they meet lender standards. My background as a computer technician equips me with a strong foundation in troubleshooting and problem-solving, allowing me to resolve issues promptly and efficiently. I understand the importance of diligently following processes and procedures to ensure efficient and effective results. In my role, I apply a meticulous approach to tasks, leveraging my technical expertise to provide comprehensive support to clients and customers. I excel in analysing and comparing living expenses versus bank statements, a strength that helps ensure compliance with all loans processed. My day-to-day tasks include pre-settlement and post-settlement activities, such as pricing processes, and using CRM as a database and Broker Engine as a task manager. I am also proficient in Adobe, Microsoft, Nitro and other essential tools for mortgage loan processing. My ability to adhere to established processes and deliver consistent, reliable outcomes makes me a valuable asset in the mortgage broking field.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    CRM Software
    Customer Service
    Loan Processing
    Data Analysis
    Process Documentation
    Customer Relationship Management
    Data Entry
    Microsoft Excel
    Microsoft Word
    Problem Solving
    Virtual Assistance
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Dedicated to increasing sales by providing the ultimate customer experience. Several years of experience in various retail settings with a proven track record of job success. Experienced and skillful inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Adopt at following communication scripts to properly handle various needs in a poised and professional manner.
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    Office Administration
    Administrative Support
    Online Chat Support
    Technical Support
    Customer Service
    Conduct Research
    Microsoft Office
    Phone Communication
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Resourceful and proactive with a passion for assisting clients in optimizing their workflow and achieving their goals. Exceptional communication skills, both written and verbal, enabling effective client interactions and remote collaboration. Proficient in various administrative tasks, including data entry, document management,
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    Executive Support
    Time Management
    Communication Skills
    Proofreading
    Appointment Setting
    Appointment Scheduling
    Project Management
    Microsoft Project
    Virtual Assistance
    General Transcription
    Data Entry
  • $16 hourly

    • 4.9/5
    • (12 jobs)
    I'm a seasoned sales pro with extensive outbound sales and cold call experience ready for a new opportunity with incredible growth potential. I thrive in a competitive organization and as someone with perseverance, exceptional communication skills, and a goal-driven work ethic, I am ready to significantly impact your organization as your Sales Development Representative.
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    Sales
    Presentations
    Time Management
    Lead Generation
    Phone Communication
    Customer Support
    Outbound Sales
    Telemarketing
    Email Communication
    B2B Marketing
    Administrative Support
    Scheduling
    Product Onboarding
    Email Support
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    Know Microsoft Office. Regular communication is important to me for good relationship to everyone. Im a service engineer in our company
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    Research & Strategy
    Writing
    Technical Support
    Problem Solving
    Customer Support
    Copy Editing
    Active Listening
    Employee Communications
    Microsoft Excel
    Data Entry
    Microsoft Office
    Customer Service
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    I'm great in customer service with over 5 years of experience handling and answering customer concern.
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    Sales Call
    Medical Billing
    Customer Service
  • $10 hourly

    • 0.0/5
    • (2 jobs)
    I'm Ervic Marie and I'm looking for any job opportunities. I have experience working in customer service for nine years. I have worked with sales, travel booking, real estate, and as technical support. I am willing to undergo training so I can learn new things. I am flexible and can work on a graveyard shift. I am very patient and committed to what I'm doing. I believe that these qualities make me qualified to work in your company. I look forward to hearing from you soon. Thank you!
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    Cold Calling
    Data Entry
    Multitasking
    Technical Support
    Computer Skills
    Real Estate
  • $5 hourly

    • 4.5/5
    • (1 job)
    Highly motivated and detail-oriented professional with proficient English communication skills, exceptional multitasking abilities, and a knack for script memorization. Seeking a position as a Customer Service Representative, Sales Associate, Appointment Setter, Healthcare Associate, Technical Service Representative, Chat Support Representative, or Business Development Representative. Dedicated to providing excellent service to clients and achieving career goals in a dynamic and challenging environment.
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    Sales
    Customer Support
    Appointment Setting
    Online Chat Support
    Real Estate
  • $8 hourly

    • 4.3/5
    • (3 jobs)
    With over 5 years of experience in the BPO industry and nearly 4 years as a Virtual Assistant, I am a professional and highly motivated individual. I have successfully managed accounts in Sales, Technical, and Customer Service for both inbound and outbound programs. In my roles, I have taken on challenging tasks such as multitasking, sales, appointment setting, and customer handling. My sales experience has shaped me into an effective salesperson, expanding my knowledge and improving my skills in product presentation and sales techniques. I prioritize quality and quantity in all my work and am known for my commitment, integrity, and strong time management skills.
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    Lead Management
    Lead Generation
    Product Knowledge
    Customer Service Analytics
    Loyalty Marketing
    Community Strategy
    Customer Engagement
    Customer Satisfaction
    Microsoft Word
    Social Media Management
    Microsoft Excel
  • $6 hourly

    • 0.0/5
    • (1 job)
    Hello, everyone. I've been in the BPO industry for almost 14 years. Before my call center journey, I worked as a credit card sales assistant/encoder at Banco De Oro (BDO) for five months and worked at Mandaue Foam in Cebu City as office staff for two months. From 2010 to 2017, I worked as a technical support for Tracfone and Straighttalk, specifically in the Executive Resolution Desk department. Then, I worked as a TSR for Comcast at Transcom Bacolod for two months. And in September 2018, I worked at Teletech Bacolod as a Technical Helpdesk (voice/chat) for United Healthcare. I believe that my experiences helped me prepare for future roles since I already have a good understanding of how this industry works. To provide good customer service and perform well to achieve goals that contribute to the company's success.
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    Helpdesk
    Incident Management
    General Transcription
    Customer Service
    Lead Generation
    Phone Communication
    Technical Support
    Online Chat Support
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Hi! 𝐈'𝐦 𝐑𝐨𝐦𝐦𝐞𝐥, a dedicated bookkeeper, and Certified QuickBooks Online ProAdvisor. I partner with small business owners to streamline their financial processes, ensuring accuracy and efficiency while helping them save on taxes and make strategic financial decisions. With a strong commitment to detail and a proactive approach, I provide comprehensive bookkeeping services that allow you to focus on what you do best—running and growing your business. 👇👇👇𝐇𝐨𝐰 𝐈 𝐂𝐚𝐧 𝐇𝐞𝐥𝐩 𝐘𝐨𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬:👇👇👇 💎𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐀𝐜𝐜𝐮𝐫𝐚𝐜𝐲: I maintain precise records of all financial transactions, ensuring your books are always up-to-date. 💎𝐃𝐞𝐭𝐚𝐢𝐥𝐞𝐝 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐒𝐭𝐚𝐭𝐞𝐦𝐞𝐧𝐭𝐬: I generate clear and comprehensive financial statements, providing you with the insights needed for informed decision-making. 💎𝐐𝐮𝐢𝐜𝐤𝐁𝐨𝐨𝐤𝐬 𝐒𝐞𝐭𝐮𝐩: From initial setup to ongoing optimization, I make sure your QuickBooks is tailored to your business needs. 💎𝐁𝐨𝐨𝐤𝐤𝐞𝐞𝐩𝐢𝐧𝐠 𝐂𝐥𝐞𝐚𝐧𝐮𝐩: I specialize in catching up and cleaning up books to ensure they are accurate and compliant. 💎𝐀𝐮𝐝𝐢𝐭 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧: I help you prepare for audits with thorough reviews and organized records. 💎𝐃𝐚𝐭𝐚 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧: I handle seamless data migration and third-party app integration for streamlined operations. 💎𝐑𝐞𝐜𝐨𝐧𝐜𝐢𝐥𝐢𝐚𝐭𝐢𝐨𝐧: I ensure your bank and credit card statements are accurately reconciled, avoiding discrepancies. 💎𝐀𝐑 & 𝐀𝐏 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I efficiently manage your accounts receivable and payable to keep your cash flow in check. 👇👇👇𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞:👇👇👇 🤝🏻𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 & 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲: Your financial data is secure and handled with the utmost confidentiality. 🤝🏻𝐏𝐫𝐨𝐚𝐜𝐭𝐢𝐯𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: I am fluent in English and ensure timely, clear communication, responding within 24 hours. 🤝🏻𝐑𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲 & 𝐓𝐫𝐮𝐬𝐭𝐰𝐨𝐫𝐭𝐡𝐢𝐧𝐞𝐬𝐬: I am known for my reliability, attention to detail, and commitment to delivering high-quality service. 🤝🏻𝐂𝐥𝐢𝐞𝐧𝐭-𝐅𝐨𝐜𝐮𝐬𝐞𝐝 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: I treat your business with the same care and dedication as if it were my own. 𝐋𝐞𝐭'𝐬 𝐰𝐨𝐫𝐤 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫 to simplify your bookkeeping and help your business thrive. 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐦𝐞 to see how I can support your financial goals. #EcommerceBookkeeping #BookkeepingServices #QuickBooksProAdvisor #SmallBusinessAccounting #FinancialManagement #BusinessBookkeeping #BookkeepingSupport #VirtualBookkeeping #AccountingAndBookkeeping #BookkeepingForEntrepreneurs #BookkeepingForBusiness #RemoteBookkeeping #VirtualBookkeeper #RemoteAccountant
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    Accounting Basics
    GAAP
    Accounts Receivable
    Accounts Payable
    Balance Sheet
    Financial Statement
    Financial Report
    Xero
    Intuit QuickBooks
    QuickBooks Online
    Financial Reporting
    Transaction Data Entry
    Bank Reconciliation
    Bookkeeping
  • $9 hourly

    • 0.0/5
    • (0 jobs)
    A dedicated professional with a strong foundation in information technology, I bring to the table a comprehensive understanding of both software and hardware components. My commitment to long-term success is matched by a proven track record of making meaningful contributions within the workplace. Leveraging my expertise, I excel at swiftly pinpointing and resolving technical challenges, facilitating seamless IT operations and consistently delivering results that drive organizational performance.
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    Information Technology
    Technical Project Management
    Hardware Troubleshooting
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Good day, I am an experienced Biomedical Service Technician that can do troubleshooting and problem analysis of Biomedical Equipment. I can do also making Preventive Maintenance and Calibration of Biomedical Equipment with service reports. Also, I am good in making documents using Microsoft Word, Excel, Powerpoint, Publisher and good in searching Service manuals and data using Google. Thank you!
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    Electronic Workbench
    Microsoft Publisher
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Excel
    Biomedical Engineering
    Electronics
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    I’m a technical specialist and experienced in troubleshooting and resolving technical issues. I can work independently and in group. If you are looking for an associate to help provide satisfactory customer service, you can count on me.
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    Phone Communication
    Tech & IT
    Technical Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hi! I am Modellyn Gantalao Barrameda, 46 yars old from the Philippines. I am currently working as a call center agent as customer service representative for 8 years and 3 months. I am trained and knowledgeable in handling incoming calls for customers based in the United States who are asking assistance about their phones and devices. Well trained in troubleshooting devices, porting in and porting out phone numbers and ensure that a real time resolution will be provided. I am knowledgeable in using Amazon Appstream tools and billing tools of 3 service providers in the US such as Verizon, ATT and T-Mobile. Dealing and talking with different carriers in the US. Shows eagerness to assist and shows professionalism in every calls I have. I am patient and willing to listen and accept suggestions and new knowledge to improve my skills. I am a dedicated mother and wife who aims to secure a better future for my children and family. I have been also a secretary and project coordinator of an NGO who provides services and assistance to persons with disabilities. With this I am trained in talking and dealing with clients and sponsors who wants to extend help and give jobs to persons with disabilities. I can manage people with proper coordination in every special projects I handled from paper works, attending meetings and Also I worked before as a cashier and pharmacy assistant and have knowledge when it comes to prescription of medicines. May this merit your kind approval. I am most willing for an interview at your convenient time to know me more and to showcase my skills that I believe could be a great help to your esteemed company. Thank you so much and may the good Lord bless us all!
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    Client Management
    Inbound Inquiry
    Outbound Call
    Marketing
    Management Development
    Communication Skills
    Administrative Support
    Data Entry
    Customer Service
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How much does it cost to hire a Troubleshooting Freelancer?

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